Develop Bugs

Bad news? (if true)...

Hi
I ordered mine from Clove few days back, but yesterday luckily I got Desire on PAYG from Carphone Warehouse... So today I called Clove 2 cancel my contract, I just asked Sale Person that when r u guys getting ur stock now as CPW have unlocked stock? He said HTC will (directly) send them a bigger stock from mid-next-week...
And also he went on 2 say that Clove have been told from HTC that the unlocked stock from CPW have some software problem AND ANY ONE WHO GOT DESIRE FROM THEM MAY HAVE 2 RETURN IT BACK 2 THEM 2 B REPLACED WITH THE NEW DESIRE (which HTC will send them mid-next-week)...
I am worried 2 hear that because mine is PAYG on Orange from CPW & the CPW person said that Orange don't have phones return policy... So if this is true,,, are we (unlocked desire owners) in trouble???
K7

K 7 said:
Hi
I ordered mine from Clove few days back, but yesterday luckily I got Desire on PAYG from Carphone Warehouse... So today I called Clove 2 cancel my contract, I just asked Sale Person that when r u guys getting ur stock now as CPW have unlocked stock? He said HTC will (directly) send them a bigger stock from mid-next-week...
And also he went on 2 say that Clove have been told from HTC that the unlocked stock from CPW have some software problem AND ANY ONE WHO GOT DESIRE FROM THEM MAY HAVE 2 RETURN IT BACK 2 THEM 2 B REPLACED WITH THE NEW DESIRE (which HTC will send them mid-next-week)...
I am worried 2 hear that because mine is PAYG on Orange from CPW & the CPW person said that Orange don't have phones return policy... So if this is true,,, are we (unlocked desire owners) in trouble???
K7
Click to expand...
Click to collapse
worst case scenario they will flash the newer ROM to your desire, IMO (that is if there is anything wrong with it)

Mine works fine
Could be a bit of doublespeak from Clove, as they and other online sellers appear to be losing money hand over fist as people cancel their pre-orders and go to....yep, you guessed it, CPW! I'll worry when a bug is identified and appeares on my phone...

If there is a software fault then it would be fixed by an OTA update. Recall my arse.

nubbin said:
Mine works fine
Could be a bit of doublespeak from Clove, as they and other online sellers appear to be losing money hand over fist as people cancel their pre-orders and go to....yep, you guessed it, CPW! I'll worry when a bug is identified and appeares on my phone...
Click to expand...
Click to collapse
Yea... quite agree-able point here. If HTC told them that CPW stock had some software issues they would definitely have told CPW 2 stop selling their current stock and wait 4 new stock from them 2 arrive (as selling problematic phones will harm HTC's name)....my point of view...

K 7 said:
Yea... quite agree-able point here. If HTC told them that CPW stock had some software issues they would definitely have told CPW 2 stop selling their current stock and wait 4 new stock from them 2 arrive (as selling problematic phones will harm HTC's name)....my point of view...
Click to expand...
Click to collapse
How much are cpw selling them pay as you go for!?

Even if there was a fault, CPW as the seller would be obliged to rectify for you by either updating te ROM, or replacing.
we are protected, in the UK, by The Sale of Goods act 1979
Your Rights
If you have bought goods you have a right to expect that they should be as described, fit for purpose and of satisfactory quality:
* ‘As described’ means that it should correspond to any description given about the goods such as the quantity, colour, measurements etc. These descriptions may be verbal statements about the goods, statements in the brochure, on a shelf edge or even on the box.
* Goods are of ‘Satisfactory quality’ if they reach the standard a reasonable person would expect taking into account the price and any description.
- The law says that goods that are of satisfactory quality are free from minor defects, have good appearance and finish and are durable, safe and fit for all the purposes for which such goods are commonly supplied.
* In addition to being fit for their every day purpose goods should be fit for any specific purpose you agreed with the seller at the time of sale [for example, if you specifically asked for a printer that was compatible with your computer]
If your goods are not satisfactory you may be able to make a claim for up to 6 years in England and Wales and 5 years in Scotland after the purchase of your goods, for a refund, repair or replacement.
Click to expand...
Click to collapse

Mine arrived from CPW on Monday and I have only experienced issues with mobile network access.
Neither my old Vodafone nor my new T-Mobile SIMs can connect to 3G/HSDPA using any of the APN configurations pre-configured on the phone.
I have successfully got the Vodafone one working using settings from the internet, but am still to find working one for T-Mobile.
Another thing I noticed that was wrong was that when I selected T-Mobile in the setup wizard, a Virgin Mobile scene was added with the web browser home-page set to Virgin.
I am hoping that the replacement firmware will fix this but I will hang on to the phone and flash it myself when it becomes available.
Edd.

HA!
If there was really a problem it is likely HTC would have made it known to everyone, most likely it is a software issue, I don't think I've heard of HTC having bad hardware batches like Nokia so we should all be fine.

Coatezy said:
How much are cpw selling them pay as you go for!?
Click to expand...
Click to collapse
£399.99 + £10 topup = £410/-

Bull sh*t clame from Clove to put peoples off from CPW thats all.

Are the handsets from CPW network locked?

No! They use the same phones on any contract or PAYG or simfree sale.

When i first boo the phone it shows the update icon so i think it did an OTA update so if there was any problems it should be fixed

ok thanks, just a couple more questions;
Any network branding in the OS?
Is the software the pre-release software like on the t-mobile handsets?
Same 2 year warranty from HTC like when purchasing from Handtec?

AFAIK there has not been an OTA update released yet.

mhewitson said:
AFAIK there has not been an OTA update released yet.
Click to expand...
Click to collapse
I was wondering about that, handful number of members mentioned that, i did not know that Android handles this kind of thing (OTA Updates), does it?

s4vva said:
ok thanks, just a couple more questions;
Any network branding in the OS?
Is the software the pre-release software like on the t-mobile handsets?
Same 2 year warranty from HTC like when purchasing from Handtec?
Click to expand...
Click to collapse
No network branding at all
Not pre release software afaik
All HTC handsets have a 2 year warranty

LittleMiss27 said:
No network branding at all
Not pre release software afaik
All HTC handsets have a 2 year warranty
Click to expand...
Click to collapse
Thank you, cancelling my handtec order and on my way to cpw! (not in that order).
edit: just noticed it's the brown one, think I would rather wait for my graphite one from handtec.

s4vva said:
edit: just noticed it's the brown one, think I would rather wait for my graphite one from handtec.
Click to expand...
Click to collapse
Check this out to confirm, but I'm pretty sure that graphite == brown in this case.

HTC desire mother board

Can any one tell me from where can i buy desire mother board.
I have UK t-mobile unlock rooted phone.
my phone is rendomely keep rebooting due to over heat and it is not under warranty.

feroz2u said:
Can any one tell me from where can i buy desire mother board.
I have UK t-mobile unlock rooted phone.
my phone is rendomely keep rebooting due to over heat and it is not under warranty.
Click to expand...
Click to collapse
Why is it not under warranty may I ask?

bcos i am in Qatar, and i was so frustrated so i opend the back panel and take out mother board and cleaned it with alchohel.My phone is still working but it is still rebooting on due to over heat.If you know the place where i can get the new board pls let me know..

I am in similar situation as yours. Random reboots and no warranty. I asked the local HTC service, and they told me they currently don't have any in stock, but are expecting them. When I asked about the approximate price, he said it will probably be 70-80% of the price of a new device. So, this sucks for both of us
I am thinking to use this device as little as possible, for as longest as possible, and then buy a new one from another manufacturer. I lost trust at HTC, this is my second HTC device - second one with huge problem.

maybe sell it on ebay, or try trading for something else here on the Marketplace?
worth trying.. at the moment I am trying to sell my Desire.. but no luck £230, anyone? perfect condition! (will ship anywhere!)
hope this helps!

mine is the same case here.. bought it in the UK now I'm in India. Searched on the net only to find it will cost $500, and at that price I can get a brand new Desire S.. So trying to sell it on ebay.. anybody interested?

Maybe try finding a Desire on eBay with a broken screen that you could take the mobo from?
Guessing that would work out cheaper than buying a new motherboard.

Warranty question for US users.

Just out of curioustiy will HTC honor the warranty? I got.it of eBay from a store and am curious if we get it?
Sent from my HTC One X using Tapatalk 2

Yes, you should have a 1 years warranty on it. You can call them and ask. Its a pain to use. You have to mail in your phone and its takes 2-3 weeks to get it back.

MadHatter01 said:
Yes, you should have a 1 years warranty on it. You can call them and ask. Its a pain to use. You have to mail in your phone and its takes 2-3 weeks to get it back.
Click to expand...
Click to collapse
Expansys-USA says all the One X International units they sell have a standard 2 year warranty from HTC, not one.

There's a two years repair warranty from HTC. But they take like 2 weeks and sometimes don't fix.
Sent from my HTC One X using XDA

I called HTC and they said no!!!!
Sent from my HTC One X using Tapatalk 2

Here are the warranty terms:
This limited warranty shall apply to the HTC product (the “Product”). HTC warrants that the product is at the time of its original purchase free of defects in materials and workmanship (“Limited Warranty”).This Limited Warranty is subject to the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Product (“Customer”). It shall neither exclude nor limit.
a) any statutory rights of the Custo​mer or
b) any of the Customer’s rights against the seller/dealer of the Product.
2. This Limited Warranty shall last for twenty four (24) months from the date of original purchase for mobile devices and twelve (12) months for accessories (whether included in the mobile device sales package or sold separately) other than the media on which any software is provided, CDrom, memory card. (“Warranty Period”)
Customer shall present the PROOF OF PURCHASE upon claiming this Limited Warranty. This Limited Warranty may not be sold-on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product. This Limited Warranty is only valid and enforceable in the countries where the Product is sold. Moreover, if Product is returned to be repaired under this Limited Warranty in the place other than where you purchased, HTC attempts to repair such Product but can not guarantee the outcome. Warranty service availability and response times may vary from country to country and may also be subject to a registration requirement in the country of purchase.
So here's why you're screwed...
- You're not the original purchaser
- You have no proof of purchase from an authorized reseller
- It was sold outside the country of intended sale
Samsung's policy is similar. Here's some advice on grey market phones. If you buy it from an authorized reseller in the country of intended sale you're covered. Handtec and Clove in the UK are authorized resellers and you have the benefit of a 24 month (vs. 12 month) warranty. Negri and Expansys-USA also handle warranty repairs for their customers by sending the phone to one of their overseas affiliates. Buy it from NewEgg, Amazon, eBay, and CL and you're on your own; meaning there is no warranty. And if they tell you differently they're lying.
SquareTrade covers grey market phones but you'll still need a receipt. They work with eBay and Amazon so purchases there may qualify. You'd need to verify that with ST.
Grey market phones aren't for everybody.

BarryH_GEG said:
Here are the warranty terms:
This limited warranty shall apply to the HTC product (the “Product”). HTC warrants that the product is at the time of its original purchase free of defects in materials and workmanship (“Limited Warranty”).This Limited Warranty is subject to the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Product (“Customer”). It shall neither exclude nor limit.
a) any statutory rights of the Custo​mer or
b) any of the Customer’s rights against the seller/dealer of the Product.
2. This Limited Warranty shall last for twenty four (24) months from the date of original purchase for mobile devices and twelve (12) months for accessories (whether included in the mobile device sales package or sold separately) other than the media on which any software is provided, CDrom, memory card. (“Warranty Period”)
Customer shall present the PROOF OF PURCHASE upon claiming this Limited Warranty. This Limited Warranty may not be sold-on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product. This Limited Warranty is only valid and enforceable in the countries where the Product is sold. Moreover, if Product is returned to be repaired under this Limited Warranty in the place other than where you purchased, HTC attempts to repair such Product but can not guarantee the outcome. Warranty service availability and response times may vary from country to country and may also be subject to a registration requirement in the country of purchase.
So here's why you're screwed...
- You're not the original purchaser
- You have no proof of purchase from an authorized reseller
- It was sold outside the country of intended sale
Samsung's policy is similar. Here's some advice on grey market phones. If you buy it from an authorized reseller in the country of intended sale you're covered. Handtec and Clove in the UK are authorized resellers and you have the benefit of a 24 month (vs. 12 month) warranty. Negri and Expansys-USA also handle warranty repairs for their customers by sending the phone to one of their overseas affiliates. Buy it from NewEgg, Amazon, eBay, and CL and you're on your own; meaning there is no warranty. And if they tell you differently they're lying.
SquareTrade covers grey market phones but you'll still need a receipt. They work with eBay and Amazon so purchases there may qualify. You'd need to verify that with ST.
Grey market phones aren't for everybody.
Click to expand...
Click to collapse
I have proof of ownership and the store I got it from said they get it directly from HTC.
Sent from my HTC One X using Tapatalk 2

VtHondaGuy08 said:
I have proof of ownership and the store I got it from said they get it directly from HTC.
Click to expand...
Click to collapse
1) If you bought the phone in the U.S. the warranty is automatically void because it was sold outside the country of intended sale. HTC doesn't offer unlocked phones in the U.S. therefore no reseller is authorized to sell it. A U.S. receipt for a device not offered in the U.S. isn't going to cut it with HTC.
2) Whether from an individual or a reseller, it is highly unlikely that whoever you bought it from got it directly from HTC. Most likely they purchased it from an overseas reseller or distributor who themselves may not be authorized by HTC. Therefore, in HTC eyes, you're not the original purchaser.
The manufacturers don't want people buying grey market phones and enforce the warranty terms very strictly. Outside of buying it abroad from an authorized reseller or Negri and Expansys-USA you have no warranty protection and HTC really doesn't care. The One X is my fourth imported device and there have been horror stories on every forum when people discover that they have no warranty. At this point, your best bet is seeing if SquareTrade will cover it. If who you bought it from intentionally misled you might try and reverse the sale.

I recently made a claim with HTC USA for my One X as the USB/charging port stopped working. The guy who took the call placed me on hold to see if the phone would be covered under the US warranty as the phone was from a different country. He came back on the line and said it was good to go and I wouldn't have to call HTC in the country of origin to file the claim. Now whether or not they will cover the defect under warranty is in question as I have unlocked my boot loader and flashed a custom ROM. Phone is still in transit to HTC in Texas as of right now.
Sent from my Xoom using XDA Premium HD app

nooomoto said:
Now whether or not they will cover the defect under warranty is in question as I have unlocked my boot loader and flashed a custom ROM. Phone is still in transit to HTC in Texas as of right now.
Sent from my Xoom using XDA Premium HD app
Click to expand...
Click to collapse
And when they look at your receipt or ask you for one if you didn't send it in at the same time. Great news though if it works.

I think it comes down to who answers the phone call. I had an unlocked vivid purchased on eBay three weeks of use resulted in a dead speaker. Contacted HTC shipped the phone got it fixed, no receipt, sales record, etc required they track all that by imei number I believe.
Plus never ever tell them you purchased it from a "friend" or eBay. Simply lie, if that goes against your moral character that's understandable. Despite what sellers state on eBay unless you can confirm they are an authorized re-seller/seller HTC doesn't legally have to honor the warranty as you would be owner number 2 even if the phone was never turned on.
Sent from my HTC One X using xda premium

BarryH_GEG said:
And when they look at your receipt or ask you for one if you didn't send it in at the same time. Great news though if it works.
Click to expand...
Click to collapse
I do have the receipt, however I wasn't asked for one either on the phone or in the email with shipping instructions.
Sent from my Xoom using XDA Premium HD app

BarryH_GEG said:
Here are the warranty terms:
This limited warranty shall apply to the HTC product (the “Product”). HTC warrants that the product is at the time of its original purchase free of defects in materials and workmanship (“Limited Warranty”).This Limited Warranty is subject to the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Product (“Customer”). It shall neither exclude nor limit.
a) any statutory rights of the Custo​mer or
b) any of the Customer’s rights against the seller/dealer of the Product.
2. This Limited Warranty shall last for twenty four (24) months from the date of original purchase for mobile devices and twelve (12) months for accessories (whether included in the mobile device sales package or sold separately) other than the media on which any software is provided, CDrom, memory card. (“Warranty Period”)
Customer shall present the PROOF OF PURCHASE upon claiming this Limited Warranty. This Limited Warranty may not be sold-on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product. This Limited Warranty is only valid and enforceable in the countries where the Product is sold. Moreover, if Product is returned to be repaired under this Limited Warranty in the place other than where you purchased, HTC attempts to repair such Product but can not guarantee the outcome. Warranty service availability and response times may vary from country to country and may also be subject to a registration requirement in the country of purchase.
So here's why you're screwed...
- You're not the original purchaser
- You have no proof of purchase from an authorized reseller
- It was sold outside the country of intended sale
Samsung's policy is similar. Here's some advice on grey market phones. If you buy it from an authorized reseller in the country of intended sale you're covered. Handtec and Clove in the UK are authorized resellers and you have the benefit of a 24 month (vs. 12 month) warranty. Negri and Expansys-USA also handle warranty repairs for their customers by sending the phone to one of their overseas affiliates. Buy it from NewEgg, Amazon, eBay, and CL and you're on your own; meaning there is no warranty. And if they tell you differently they're lying.
SquareTrade covers grey market phones but you'll still need a receipt. They work with eBay and Amazon so purchases there may qualify. You'd need to verify that with ST.
Grey market phones aren't for everybody.
Click to expand...
Click to collapse
While this is true, the country bit is not always enforced, especially for international phones. There are already multiple stories of HTC accepting repairs for example, for a UK phone sent in for repair in Germany/France/Somewhereelseineurope. Something I have come to understand about HTC is they are not Apple (for whom I used to do phone service). They are a lot more forgiving about the international nature of many of their phones and tend to cut you a bit more of a break so that you continue to buy their phones up front

kamui957 said:
They are a lot more forgiving about the international nature of many of their phones and tend to cut you a bit more of a break so that you continue to buy their phones up front
Click to expand...
Click to collapse
Great to know. I'm used to dealing with Samsung and their Nazis when it comes to warranty enforcment. My i9100 is in the UK as we speak getting its bezel replaced so I can sell it. On paper, HTC and Samsung look about the same. With Samsung you know you're screwed. It's kind of rough with HTC because you won't know you're screwed unless you are.
This guy was just refused service on his international One X.
http://forum.xda-developers.com/showthread.php?t=1631939&highlight=canada

I wish I could find the email of someone higher up the HTC food chain and email them about the problem, I think its crazy they wouldn't honor the warranty.

BarryH_GEG said:
Great to know. I'm used to dealing with Samsung and their Nazis when it comes to warranty enforcment. My i9100 is in the UK as we speak getting its bezel replaced so I can sell it. On paper, HTC and Samsung look about the same. With Samsung you know you're screwed. It's kind of rough with HTC because you won't know you're screwed unless you are.
This guy was just refused service on his international One X.
http://forum.xda-developers.com/showthread.php?t=1631939&highlight=canada
Click to expand...
Click to collapse
I thought samsung was good and at least replaced phones if it was their fault......no?

BarryH_GEG said:
1) If you bought the phone in the U.S. the warranty is automatically void because it was sold outside the country of intended sale. HTC doesn't offer unlocked phones in the U.S. therefore no reseller is authorized to sell it. A U.S. receipt for a device not offered in the U.S. isn't going to cut it with HTC.
2) Whether from an individual or a reseller, it is highly unlikely that whoever you bought it from got it directly from HTC. Most likely they purchased it from an overseas reseller or distributor who themselves may not be authorized by HTC. Therefore, in HTC eyes, you're not the original purchaser.
The manufacturers don't want people buying grey market phones and enforce the warranty terms very strictly. Outside of buying it abroad from an authorized reseller or Negri and Expansys-USA you have no warranty protection and HTC really doesn't care. The One X is my fourth imported device and there have been horror stories on every forum when people discover that they have no warranty. At this point, your best bet is seeing if SquareTrade will cover it. If who you bought it from intentionally misled you might try and reverse the sale.
Click to expand...
Click to collapse
I recently ordered unlocked HTC One in USA from HTC

Help - how to repair international Galaxy Nexus bought on dailysteals

I purchased Galaxy Nexus in dailysteals.com a month and a half ago when it was on sale for $460 (prior to google play availability) and yesterday it refused to power on from power off mode.
I did standard steps (recharge, battery out, sim card out, press and hold power, etc) countless times but the phone does not respond.
It only responds to charger in a sense that it shows charging signal but the phone still not powering on.
The phone might have gotten wet 2 days ago from rain when it was in my shorts, otherwise I have no explanation for this breakdown.
So I called Samsumg USA where I live and they asked for IMEI and they said this IMEI does not show in their system and advised to call Poland Samsung.
I called Poland Samsung (appears that dailysteals had Polish region version) but they have menuy on Polish and I cannot navigate it.
I called UK Samsung which is supposed to serve EU but they said since I reside in US and bought it from US reetailer Samsung USA should serve me (I explained I have been through it but this was no good).
I called dailysteals but they obviously do not respond, their reputation on Web reviews is not giving me any hope.
I feel going full circle for warranty and stuck. Did anyone succeed getting warranty service for international phone imported by apparently non-authorized reseller? What about non warranty service, I assume repairing it is cheaper than buying a new one, since screen and everything is supposed to work...
Any option for repair before selling it for parts like screen on ebay which I presume works OK?

vshun said:
I purchased Galaxy Nexus in dailysteals.com a month and a half ago when it was on sale for $460 (prior to google play availability) and yesterday it refused to power on from power off mode.
I did standard steps (recharge, battery out, sim card out, press and hold power, etc) countless times but the phone does not respond.
It only responds to charger in a sense that it shows charging signal but the phone still not powering on.
The phone might have gotten wet 2 days ago from rain when it was in my shorts, otherwise I have no explanation for this breakdown.
So I called Samsumg USA where I live and they asked for IMEI and they said this IMEI does not show in their system and advised to call Poland Samsung.
I called Poland Samsung (appears that dailysteals had Polish region version) but they have menuy on Polish and I cannot navigate it.
I called UK Samsung which is supposed to serve EU but they said since I reside in US and bought it from US reetailer Samsung USA should serve me (I explained I have been through it but this was no good).
I called dailysteals but they obviously do not respond, their reputation on Web reviews is not giving me any hope.
I feel going full circle for warranty and stuck. Did anyone succeed getting warranty service for international phone imported by apparently non-authorized reseller? What about non warranty service, I assume repairing it is cheaper than buying a new one, since screen and everything is supposed to work...
Any option for repair before selling it for parts like screen on ebay which I presume works OK?
Click to expand...
Click to collapse
How wet did it get? If it is moisture or water damage, then i would say sell it for parts but you might still have hope. I would suggest taking it down to a local cell phone store and ask them to run some diagnostics or open the device and check for burnt or damaged areas from the water.
Good luck to you.

Spent hours with Samsung on the phone today. They have assured me there is no place that would service it in the US on warranty and off warranty, Not a good situation as European Samsung also flatly rejected my request.
I gave up on repair and will try to file Purchase protection water damage with Amex. If this does not work will sell for parts to someone who needs screen and other staff, amazing that one cannot get it serviced anywhere in the world except maybe Poland and I do not speak Polish to navigate their voice menus (called there too).

vshun said:
Spent hours with Samsung on the phone today. They have assured me there is no place that would service it in the US on warranty and off warranty, Not a good situation as European Samsung also flatly rejected my request.
I gave up on repair and will try to file Purchase protection water damage with Amex. If this does not work will sell for parts to someone who needs screen and other staff, amazing that one cannot get it serviced anywhere in the world except maybe Poland and I do not speak Polish to navigate their voice menus (called there too).
Click to expand...
Click to collapse
Well you bought a grey market European device. Samsung USA does not have to service it because its a Euro device, and Samsung Europe doesn't have to service it because you're trying to file the claim from the USA.
Unfortunate but this was widely known when you bought the device. This is why buying from a reputable importer that is willing to help with warranty is important.

Buyers beware! Used phones being sold as 'new' on ebay

So Im on my second 'new' HTC 10 from ebay. First one was simply an open box to unlock listing. Not bad since it only takes like 5 min at most to unlock a phone. Nope phone came with nicks and scratches on the casing and screen. Didnt want to deal with it so I sent it back. Ordered another one 'brand new sealed in box'. Wrong again. Another shoddy box with chinese knock off accesories but atleast the phone was mint. After having problems connecting to LTE i decided to do a imei/serial number check to see if I probably recieved some weird non us compatible phone. Low and behold phone is a japan version with HTC warranty repairs for water damage. So now to return this one.
So if youre in a market for a new phone, ask for the imei before shipping and run it thru a HTC warranty checker such as imei.info
Either way if it comes in non HTC packaging, eg texured stickers on the box as opposed to the pressed textures of an oem htc box, chinese accesories like chargers with the writing all crooked and a generic sim removal tool instead of the tiny and square htc tool USE PRECATION. Sellers ive delt with so far are AMPM and x-channel on ebay.
Again BEWARE of used phones being passed as new.
Also does anyone have any links to brand new phones? They are non existent in the US and Amazon had them listed a couple months ago

https://www.amazon.com/gp/offer-listing/B01G1NHAYI/ref=dp_olp_all_mbc?ie=UTF8&condition=all
There are a couple New listings there on Amazon still.
Both for Grey and Silver.

Is the 10 even made anymore? Why would you buy an old phone new?
Also, where is your negative feedback on these sellers, especially the one that barely has any feedback?
Yes, always IMEI search; the phone can be blacklisted becasuse someone didn't pay their bill/fulfill their contract. I provide that information when I sell my phones on Craigslist.

this is common sense

Rolo42 said:
Is the 10 even made anymore? Why would you buy an old phone new?
Also, where is your negative feedback on these sellers, especially the one that barely has any feedback?
Yes, always IMEI search; the phone can be blacklisted becasuse someone didn't pay their bill/fulfill their contract. I provide that information when I sell my phones on Craigslist.
Click to expand...
Click to collapse
The HTC 10 isn't made any longer. But there could be leftover inventory not yet sold. Overall it's a very good phone and could be had for a lot less than a U11. The only trouble is, the HTC 10 is a crap-shoot on reliability. There have been enough reports of this battery issue where the phone suddenly shuts off when the battery level is somewhere down below half, and then gets caught a rebooting loop. If the phone is fully charged, you won't run into this issue. So, it's easy for a used/refurbished HTC 10 to be sold without the problem revealed upfront. Either a seller would confirm the issue doesn't exist, or you get it with a warranty. HTC has not formally acknowledged the issue. And apparently there's no way to know if your phone is a time bomb waiting to suffer the same fate.

Amazon is turning into eBay now. There are tons of counterfit goods being sold on Amazon. With a recent ruling, they can NOT be held responsible for these items, even if they fulfill shipping them from their warehouses. I just got a suspected used phone that was listed as NEW on Amazon, and it was even PRIME! Very sad that you can no longer trust Amazon for a hassle-free, no b.s. shopping.