Just recently I received a phone from the insurance company, and I noticed that burn in spots all over, and so I called them, and they shipped me out a new one and I looked for them on this phone right away. There are more spots and much worst too, but I called them and they said they'd replace it, but I don't want to make this a cycle. Anyone else getting phones like this?
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caketime said:
Just recently I received a phone from the insurance company, and I noticed that burn in spots all over, and so I called them, and they shipped me out a new one and I looked for them on this phone right away. There are more spots and much worst too, but I called them and they said they'd replace it, but I don't want to make this a cycle. Anyone else getting phones like this?
Sent from my SPH-D710 using Tapatalk 2
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Samsung amoled screens on phones have been known to suffer from burn in.
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brooksyx said:
Samsung amoled screens on phones have been known to suffer from burn in.
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Right out of the box though? And in the middle in blotches?
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caketime said:
Right out of the box though? And in the middle in blotches?
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Im pretty sure those insurance replacement phones are not new, they are used refurbished phones.
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brooksyx said:
Im pretty sure those insurance replacement phones are not new, they are used refurbished phones.
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I asked them that, then they asked if there was a certain sticker on the back and there wasn't one, but so they said it was brand new. Also if it were refurbished, how would burn in happen in the middle of the screen in big spots? Thanks for responding though.
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I've seen burn ins as well, on my Epic (not touch). It was after a lot of use though. I think it's pretty common, but I've never seen it on a brand new one..
Hmm that is weird. Could be a defective batch of phones or they recycled the screens and put them on new phones...
But yeah burn in is pretty prevalent on these Samsung amoled phones, especially if keep your brightness up high. I haven't had issues with this phone or the OG Epic but my girlfriends Fascinate had pretty bad burn in.
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I do not know what the code is off hand but you can enter a debug code in the dialer to check for refurb.
brooksyx said:
Hmm that is weird. Could be a defective batch of phones or they recycled the screens and put them on new phones...
But yeah burn in is pretty prevalent on these Samsung amoled phones, especially if keep your brightness up high. I haven't had issues with this phone or the OG Epic but my girlfriends Fascinate had pretty bad burn in.
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Well my original phone had no problems at all so idk. Hopefully I don't get anymore like this.
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RainMotorsports said:
I do not know what the code is off hand but you can enter a debug code in the dialer to check for refurb.
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##786# is the code to enter in on the dialer app. It will be under view and it's closer to the bottom.
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gpcorolla85 said:
##786# is the code to enter in on the dialer app. It will be under view and it's closer to the bottom.
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I know the code and it wasn't a refurbished, how but I rooted and installed cm9 the first couple minutes of owning it Haha.
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brooksyx said:
Hmm that is weird. Could be a defective batch of phones or they recycled the screens and put them on new phones...
But yeah burn in is pretty prevalent on these Samsung amoled phones, especially if keep your brightness up high. I haven't had issues with this phone or the OG Epic but my girlfriends Fascinate had pretty bad burn in.
Sent from my SPH-D710 using XDA
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That is why Samsung went back to Super AMOLED with PenTile for the Galaxy S3. It seems that all AMOLEDs have the "burn in" problems, but the Super AMOLEDS+ are the worse. I suspect that warranty costs are starting to mount up for Samsung on devices that use Super AMOLED+. So they went back to non-plus displays with PenTile for the GS3.
Related
So I have a quick question, my epic has a cracked screen from dropping it in he road a while ago. I have a web crack at the home menu back and search button, in fact the search buttons glass is gone but it still word and there's two cracks leading up to the top of the phone. I now havetwo peices of tape over the screen(onion the right side one on the left ) this greatly reduces the picture quality and looks very strange. I was wondering if you guys know of a place where I could ether get a new glass and tear down video on how to replace it or a very good screen protector that won't reduce quality. I would also like to know what you guys would in my situation and I am a teen so I cannot buy another replacement for 100 bucks (and don't see why not just to upgrade at this point seeing yesterday I believe I have a 2 year upgrade (had hero then bought this on eBay )) or if I should get the Samsung galaxy 2 that's coming to sprint, thanks guys
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They will fix at sprint store for 35 pl us tax
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Or free if you have ins.
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420247paul said:
They will fix at sprint store for 35 pl us tax
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I already went there and they said they don't do that anymore they said I would need to get a replacement
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rulyskull said:
I already went there and they said they don't do that anymore they said I would need to get a replacement
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Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
zanderman112 said:
Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
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So I'm guessing you don't know a way I can get a replacement screen :/ and I just took the tape off the top, were its not spider webed cause is rather just take a chance I guess
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Just noticed on my phone earlier when i unlocked it that i hat a red dot near the bottom. Ran a pixel test i found on the market and it shows up on any background and my brightness setting doesn't affect it. Is there any way i can fix this?
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Press hard on the screen where the stuck pixel is so the screen distorts in that area and hold for 10 or so seconds. Thats how ive done it for my lcd monitors and its worked.
Sent from my SGH-T989 using Satanic Unicorn magic.
EpicPie said:
Press hard on the screen where the stuck pixel is so the screen distorts in that area and hold for 10 or so seconds. Thats how ive done it for my lcd monitors and its worked.
Sent from my SGH-T989 using Satanic Unicorn magic.
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I wouldn't do it...
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EpicPie said:
Press hard on the screen where the stuck pixel is so the screen distorts in that area and hold for 10 or so seconds. Thats how ive done it for my lcd monitors and its worked.
Sent from my SGH-T989 using Satanic Unicorn magic.
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That wouldn't work anyways cause the screen it under a hard glass cover. Also its not a true lcd screen its an oled screen
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Maybe an app could be developed that uses the device gpu/cpu to mimic the effects of Pixel Tuneup?
I can't link because i'm new, but it's pixeltuneup[dot]com.
Just a thought. If this turns out to be a widespread issue, a simple app might be something people would pay a buck or two for. From what I understand, PT just puts out a calibrated video signal that is good at fixing pixel issues.
Ill have to give that a look and maybe contact the developer. Its not that bad of a problem but i always find myself staring at it lol
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So does anyone else have a possible idea? I've looked all over Google recently and can't find much about fixing oled screens.
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I supposed you've tried the screen calibrators that flash a whole bunch of colors. Thats would really be my only advice. If it doesn't work out a warranty replacement would be my last resort
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Yea I've tried a few if those already and left each one run for about an hour. As for a replacement i wouldn't be able to do since i just got this one after my last one broke. Also I've have this phone for a little over one month or so :/
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Gorlan398 said:
Yea I've tried a few if those already and left each one run for about an hour. As for a replacement i wouldn't be able to do since i just got this one after my last one broke. Also I've have this phone for a little over one month or so :/
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So why can't you get a replacement ? The phone is to be free of defects for a year, even if you already replaced it. Stuck pixels are a manufacturing defect which is covered under the warranty. If you got it in store, go back to the store. If you got it from 611 or online call the 1800 number and tell them.
Ah ok i see what you mean now. My next issue would be to find a stock 2.3.6 Rom
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So... I bought my galaxy s3 from tmobile customer service. With a full upgrade I've only paid $ 179 of 16gb.
I've wanted the white one but they were sold out in 16. So I've went ahead and placed a exchange of the 32gb.
The first (white 32gb) had many dust stuck under the sceen... and interfere with the camera as well... so I've called to get me a same but different one that isn't defective this time. (New in box course) now the new one has huge gap on the metal bezel area... I could fit like 5 business card.
So I called again and placed another one...
This time I've told them to put a notation on my account so that the manufacture date is most recent... (both of my defective white phones were made in 7/4/12)
Where as my blue one is perfect...besides the dark pixels.
I really think Samsung's quality control isn't as what they claim to advertise as... I understand that no phones are perfect... but at least do a better job at hiding... lol
So in my opinion I could be getting a bad batch or just unlucky... I will keep you guys updated with my next replacement in white.
Please tell us your experience with similar problems.
Sent from my SGH-T999 using xda app-developers app
You are just being picky.
IRIE4IPIER said:
You are just being picky.
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No he's not, he's paying for a new product so it shouldn't have any defects or problems. What's the point of a 720p screen if it has dust underneath. My 2 yr old g2 doesn't have any dust whatsoever so why should this.
Sent from my HTC Vision using xda app-developers app
IRIE4IPIER said:
You are just being picky.
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No ****. How close do you have to have the phone to your face to notice "Dark pixels?"
I wasn't aware that these screen panels could have dust considering the digitizer and screen are fused together. Hmm... :sly:
Sent from my Galaxy Nexus using xda premium
Mine already has cracks in the bezel, only issue so far. Much better than the Galaxy Nexus screen issues or the first batch of One X ones.
Sent from my sexy white Galaxy S3 on T-Mobile
My first one had really weird screen issues (looked like there were fingerprints underneath the screen) but I haven't noticed anything out of the ordinary on my second. 32 GB white.
I got wobbly power button and volume buttons...
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Cerv3r said:
I got wobbly power button and volume buttons...
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They're supposed to wobble...
Sent from my sexy white Galaxy S3 on T-Mobile
I bought a white 16gb 2 days before launch and everytime it vibrated it sounded like something loose was in the phone.. I returned it, got another white one. no problems with it.
Sent from my SGH-T999 using Tapatalk 2
So lets see here. Samsung has probably manufactured what 10 million Galaxy S3's? I would expect some to have issues. Mine has none of these flaws.
I got a perfect phone! Trolololololololo lo lo lo lo jk I got a bad screen same issue as the tom skyrocket. Blobs and stuff you know
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woostar88 said:
So... I bought my galaxy s3 from tmobile customer service. With a full upgrade I've only paid $ 179 of 16gb.
I've wanted the white one but they were sold out in 16. So I've went ahead and placed a exchange of the 32gb.
The first (white 32gb) had many dust stuck under the sceen... and interfere with the camera as well... so I've called to get me a same but different one that isn't defective this time. (New in box course) now the new one has huge gap on the metal bezel area... I could fit like 5 business card.
So I called again and placed another one...
This time I've told them to put a notation on my account so that the manufacture date is most recent... (both of my defective white phones were made in 7/4/12)
Where as my blue one is perfect...besides the dark pixels.
I really think Samsung's quality control isn't as what they claim to advertise as... I understand that no phones are perfect... but at least do a better job at hiding... lol
So in my opinion I could be getting a bad batch or just unlucky... I will keep you guys updated with my next replacement in white.
Please tell us your experience with similar problems.
Sent from my SGH-T999 using xda app-developers app
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You must be single and/or your colleagues and spouse, love when you're away lol. I'd hate to get you in the phone at work
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theking_13 said:
They're supposed to wobble...
Sent from my sexy white Galaxy S3 on T-Mobile
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No they aren't. Mine used to firm.. my friend's are still firm though
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bipoler said:
You must be single and/or your colleagues and spouse, love when you're away lol. I'd hate to get you in the phone at work
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Looks like someone forgot their meds tonight! 5 posts in about 10 mins? All useless.
Next time please go try to pick your fights in the physical world where it means something!
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DocHoliday77 said:
Looks like someone forgot their meds tonight! 5 posts in about 10 mins? All useless.
Next time please go try to pick your fights in the physical world where it means something!
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dc bay....scary....please don't fool low my post count that is DEEP
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The guy shouldn't ***** about it, just exchange the phone. You make millions of phones bound of them a few are going to have flaws... Mass production.. and if you ever worked in quality control you know not EVERY SINGLE product gets checked just a few random ones...
SebasC said:
The guy shouldn't ***** about it, just exchange the phone. You make millions of phones bound of them a few are going to have flaws... Mass production.. and if you ever worked in quality control you know not EVERY SINGLE product gets checked just a few random ones...
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Correct. Look at the Asus Transformer Prime forums for manufacturing defects Haha. Just exchange the dud and move on buddy. Them enjoy your perfect one because this phone ROCKS!
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Oddly enough I had to exchange my gs3 because it couldn't get a 4g signal. Really weird. But now I have one that works perfectly.
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Ok it seems like some people are being rude
I said the first one (blue) has dark spots but I dont care for it ... oh but the device itself is perfect. No other flaws.
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I am curious if anyone here has ever had their screen suddenly have BLUE everywhere?I just picked it up and there is this crazy light blue tint that is almost on the entire screen.
It is def a hardware issue because it happens in recovery and on boot as well. I can literally watch the blue kind of "dance around" and flicker while I am typing this...
Is this something that TEP will cover? Is there any special things I should take in to consideration? This is awful!
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EmperorX said:
I am curious if anyone here has ever had their screen suddenly have BLUE everywhere?I just picked it up and there is this crazy light blue tint that is almost on the entire screen.
It is def a hardware issue because it happens in recovery and on boot as well. I can literally watch the blue kind of "dance around" and flicker while I am typing this...
Is this something that TEP will cover? Is there any special things I should take in to consideration? This is awful!
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Is the display off? It seems samsungs samoled screens have a blue tint to them.
Sent from my SCH-I500 using xda app-developers app
I guess I did not clarify adequately.
This is when the screen is on. It is just blue artifacting that covers the screen and moves around. It has a slight "ripple" effect as if a liquid is flowing... Blotches and some slight flashing as well. All of it is a very faint yet pronounced blue color that has me convinced that my display is ruined. This makes no sense as the phone was just charging undisturbed for awhile and it Def was not like this previously.
This is definitely not the slight blue tint that these are known for but rather, I think, a completely random/sudden busted display
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In turning the brightness up I can now see that all my colors are ruined, not just light blue.
The closest thing I can describe this as is "16 bit " color mode on old school crt monitors.
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I've only had it randomly happen one time a while ago. It sounds like something hardware wise is messed up. I'd say flash back to stock and try and get a replacement from sprint.
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sniper said:
I've only had it randomly happen one time a while ago. It sounds like something hardware wise is messed up. I'd say flash back to stock and try and get a replacement from sprint.
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Ok, hoping that TEP will finally come in handy as I've been paying for it for years now and have never used it (sigh). Don't screw me now sprint!
Sent from my SPH-D710 using xda premium
Ugh, now it is even worse today. Going to flash to stock and hope for the best with my tep.
Last I heard was that there was a shortage of epic touches? I will not let them shaft me with an evo 3d or evo design... Lol
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EmperorX said:
Ugh, now it is even worse today. Going to flash to stock and hope for the best with my tep.
Last I heard was that there was a shortage of epic touches? I will not let them shaft me with an evo 3d or evo design... Lol
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Try demanding a galaxy nexus if that occurs. They're selling at the same subsidized price. Good luck :good:
revamper said:
Try demanding a galaxy nexus if that occurs. They're selling at the same subsidized price. Good luck :good:
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Does not work that way. The devices that you can switch to have to be on the exchange list.for the epic touch. The only close option is the EVO 3D
Sent from my Genesis that does what Nintendon't
tuscani1821 said:
Does not work that way. The devices that you can switch to have to be on the exchange list.for the epic touch. The only close option is the EVO 3D
Sent from my Genesis that does what Nintendon't
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Not true, speak to a higher up and explain you arent happy and they will do a lot to try to meet your satisfaction. They're in the process of getting me a galaxy nexus lte.
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So it was a hardware issue. The tech told me that he "replaced the screen" without any further details. Overall I was in and out within thirty minutes, no questions asked, no money exchanged. It looks great now! Pristine without the scratches I had previously (burning man dust / sand murders the glass, never bringing a phone there again) and no more 16-bit color mode!
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EmperorX said:
So it was a hardware issue. The tech told me that he "replaced the screen" without any further details. Overall I was in and out within thirty minutes, no questions asked, no money exchanged. It looks great now! Pristine without the scratches I had previously (burning man dust / sand murders the glass, never bringing a phone there again) and no more 16-bit color mode!
Sent from my SPH-D710 using xda premium
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That's great you got it all fixed without having to pay since it was a hardware failure :thumbup:
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Posted this in the deals forum, but since it's today only I figured I'd x-post it here as well.
http://www.att.com/shop/wireless/devices/samsung/galaxy-s-iii-pebble-blue-refurb.html
* Edit: Apparently it's still available!
Awesome find.
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That looks like a good deal, but I always wonder about the warranty (90 days vs. 1 year). I've had to send in 2 of my last 3 smartphones on warranty claims so I worry about this being a good deal.
Typically the good thing about refurbs are whatever the problem was it is now fixed. Puts my mind at ease when I think of it like that lol.
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MWilkenson said:
Typically the good thing about refurbs are whatever the problem was it is now fixed. Puts my mind at ease when I think of it like that lol.
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Receiving 3 crappy refurbished htc one x's in a week I will never buy a refurb.
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Just got mine in today. Ordered a white model, its in perfect shape. Not a blemish on it. Screen is flawless. Even had all the accessories -- only thing missing is the box.
Same here. My white refurb arrived yesterday in perfect condition. Running CM10 now and loving it.
magn2o said:
Just got mine in today. Ordered a white model, its in perfect shape. Not a blemish on it. Screen is flawless. Even had all the accessories -- only thing missing is the box.
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How'd you get it w/O a box ?
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Now it's $150.