Develop Bugs

Galaxy Nexus can't receive MMS from iPhones

I'm on a stock CDMA Galaxy Nexus with Telus (Canada).
I can't receive MMS (specificially pictures) from any of my friends with iPhones. I can receive them from my friend that has a Galaxy Nexus as well, but not iPhones.
Doesn't make a difference if it's an image and text or if it's just the image.
Anybody have any ideas? I've done a bit of googling but haven't seemed to find any solutions.

obviosly because the sender it's an iphone.....
i never sent (nor received as my memory work) an mms so could you ask your friend to change the type of the image(like type (png->jpg), less heavy in terms of KBs and dimensio)?

Torture12 said:
I'm on a stock CDMA Galaxy Nexus with Telus (Canada).
I can't receive MMS (specificially pictures) from any of my friends with iPhones. I can receive them from my friend that has a Galaxy Nexus as well, but not iPhones.
Doesn't make a difference if it's an image and text or if it's just the image.
Anybody have any ideas? I've done a bit of googling but haven't seemed to find any solutions.
Click to expand...
Click to collapse
My GF have a iPhlopne (whatever ), and we have no problems with exchanging pictures through MMS. Can your friend recieve the MMS's from your iPhlopne (whatever) friends?

Did you reset your default APNs?
Settings-More-Mobile Networks-Access Point Names-Restore to default.
Had issues with MMS before and this solved it.

Tried resetting the APN, didn't do the trick
I can send them images but nothing happens when they send them to me no notification or anything

Torture12 said:
Tried resetting the APN, didn't do the trick
I can send them images but nothing happens when they send them to me no notification or anything
Click to expand...
Click to collapse
Sounds to me that the problem is in their end, not your. Either that or your carrier doesn't like iphones
Sent from my Galaxy Nexus using Tapatalk

Maybe your Nexus is just ridiculously smart and has an opinion about certain phones
Sent from my Galaxy Nexus using XDA App

Friend of mine can't send any mms on his iPhone... he said that he needs to change apn settings but can't be bothered
Sent from my Galaxy Nexus using xda premium

Hello!
Registered just so I could possibly help you in your situation.
Did you have an iPhone before you got your Nexus?
If you did, I may have a solution to your problem.
I had the same problem after I got my Nexus. iMessage was the culprit. If you didn't deactivate it properly - other people with iPhones - that had you as a contact still thinks your number is associated with an iPhone. Apple must keep this internally within their servers (just a thought).
This will happen if you PORTED your number to your new phone OR kept the same number when you went to the Nexus.
Anyhow, it's a simple fix - at least for me it was.

kapolani said:
Hello!
Registered just so I could possibly help you in your situation.
Did you have an iPhone before you got your Nexus?
If you did, I may have a solution to your problem.
I had the same problem after I got my Nexus. iMessage was the culprit. If you didn't deactivate it properly - other people with iPhones - that had you as a contact still thinks your number is associated with an iPhone. Apple must keep this internally within their servers (just a thought).
This will happen if you PORTED your number to your new phone OR kept the same number when you went to the Nexus.
Anyhow, it's a simple fix - at least for me it was.
Click to expand...
Click to collapse
Nope, crappy Blackberry Pearl :/

kapolani said:
Hello!
Registered just so I could possibly help you in your situation.
Did you have an iPhone before you got your Nexus?
If you did, I may have a solution to your problem.
I had the same problem after I got my Nexus. iMessage was the culprit. If you didn't deactivate it properly - other people with iPhones - that had you as a contact still thinks your number is associated with an iPhone. Apple must keep this internally within their servers (just a thought).
This will happen if you PORTED your number to your new phone OR kept the same number when you went to the Nexus.
Anyhow, it's a simple fix - at least for me it was.
Click to expand...
Click to collapse
What's the fix? I have the same problem as the original poster and I had an iPhone previous to my Samsung Galaxy S2. I cannot receive MMS from any of my iPhone using friends. How do you deactivate iMessage?

now that you mention this, i have this problem as well!!!
Many of my iphone users claim they send something via MMS and nothing is received. We then use email.
You may be on to something here

Torture12 said:
I'm on a stock CDMA Galaxy Nexus with Telus (Canada).
I can't receive MMS (specificially pictures) from any of my friends with iPhones. I can receive them from my friend that has a Galaxy Nexus as well, but not iPhones.
Doesn't make a difference if it's an image and text or if it's just the image.
Anybody have any ideas? I've done a bit of googling but haven't seemed to find any solutions.
Click to expand...
Click to collapse
Download handcent sms from the market and set it as the default MMS app then go to stock messaging app and disable notifications and you should be good to go...

Just to update as I see this has been bumped - I called my carrier and they were able to fix the issue.
No idea what they did but they just had me do a battery pull, sent me a couple images to test it and it worked fine.

"service not activated on network" when i try to send mms!!!

iv been having this problem for like a week now and i cant figure it out!!
i can send and receive sms and i can receive mms but i cant send mms.... every time i try to send one it just fails after like 5 sec and says service not activated on network
i have a unlimited plan with 5gb of data on t-mobile and it was working when i got my nexus.....
i also tried the smsc thing and that didnt work....any ideas???

Are you using a themed SMS app? If so replace it with stock in system/app set permissions and reset.

Which ROM are you using?

Sounds like the APN isn't set correctly.
Make sure you have "mms" included in the "APN-Type", maybe that helps.

S7evinK said:
Sounds like the APN isn't set correctly.
Make sure you have "mms" included in the "APN-Type", maybe that helps.
Click to expand...
Click to collapse
That was my thought as well.

im using the kang aokp rom and im using the ics messaging theme but not a different messaging app like chompsms or anything.... and i checked my apn settings and under apn type i have
default,supl,mms
so any other ideas?? it just started randomly...do you think it has something to do with me backing up and restoring all my apps and data in titanium??

As long as you didn't restore any system data, I don't think the backup/restore should have anything to do with it.
You may need to contact your carrier to verify your APN settings and/or make sure there isn't something on their end preventing you from sending MMS.

I'm almost certain it's the themed SMS app...I experienced the same problem.

ok ill flash a new rom right now and not install the ics theme and see what happens thank for the help you guys! i really really appreciate it

Do your settings look like this? If not, that should be your reference.
Sent from my Galaxy Nexus using xda premium

lol thats exactly how they look.... i still havent tried the new rom with out the mms skin im going to try that tonight as soon as this valentines **** is over....

aight so i flashed kang build 23 and didnt install the themed mms and picture mail seems to work now!!!!!!!!! i will see how stable it is tomorrow but for now its working! thanks guys i owe you big time!!!

What's ur SMS messaging call centre number
Sent from my Galaxy Nexus using xda premium

same issue
I have the same problem on tmobile... my apn values are identical to the ones posted here... I am running foxhound rom. It is a themed texting app and i love it. Is there a way to keep it and make it work?

Will someone help?

Michigan Jason said:
I have the same problem on tmobile... my apn values are identical to the ones posted here... I am running foxhound rom. It is a themed texting app and i love it. Is there a way to keep it and make it work?
Click to expand...
Click to collapse
Strange... I am in Canada on the Rogers Network and I also use the FoxHound ROM with the themed MMS app and I have no issues sending MMS messages.
Is it possible that it may be somewhat carrier related for you? Have you called T-Mobile support?

yiannisthegreek said:
Strange... I am in Canada on the Rogers Network and I also use the FoxHound ROM with the themed MMS app and I have no issues sending MMS messages.
Is it possible that it may be somewhat carrier related for you? Have you called T-Mobile support?
Click to expand...
Click to collapse
I wish someone had some insight as I typically send pics multiple times daily

Have you verified your SMSC setting?

codesplice said:
Have you verified your SMSC setting?
Click to expand...
Click to collapse
How do I do this?

Michigan Jason said:
How do I do this?
Click to expand...
Click to collapse
1) Access your phone information menu (dial "*#*#4636#*#*"), select Phone Information.
2) Scroll down to the bit that shows "SMSC:", a blank, and two buttons.
3) Click the Refresh button (NOT THE UPDATE BUTTON!) to retrieve the current SMSC.
4) For T-Mobile US, it *should* be "07912160130300f4".

[Q] No SMS or MMS after Straight Talk Switch (UPDATE 6/30/14)

I understand this thread may be in the incorrect location, so mods or admins feel free to move it to the correct location.
So yesterday I changed over from AT&T to Straight Talk on the bring your own phone feature.
I used my Galaxy Note 2 (not a clone) Jelly Bean 4.1.2 software. I am able to place and receive phone calls as well as access the internet so far. My MMS is functioning to send pictures, however will not receive them. Also, my SMS does not function for sending or receiving text at all.
I followed the instructions on Straight Talk for setting the APN. When I did that I had no internet or sending of MMS. I found on google some other APN settings which made my internet and sending MMS work.
My current settings are as follows.
Name: straight talk
APN: tfdata
Proxy: not set
Port: 80
MMSC: h t t p : / / mms-tf . net (without spaces)
MMS Proxy: mms3 . tracfone . com (without spaces)
MMS Port: 80
It's only been 24 hours since I switched but I've spent basically that entire time trying different APN's I found online.
I also made a Facebook account and went to the support tab on their facebook. I chatted with a person from tech support, however they were unable to resolve my issue. It was the exact same thing as talking to a tech support member at their 800 number. It was a whole lot of...
"send yourself a text and see if you get it"
Didn't work
"okay turn your phone off and back on again"
okay
"try sending yourself a text and see if you get it"
nope didn't work still
"okay trying deleting your text messages, it's probably full"
okay
"restart the phone and try to send yourself a message"
didn't work again
"Okay make sure your APN settings are exactly as they are on our website"
yep they are
"Okay now try to reboot your phone again and send yourself a message"
Wait a minute...you had me LOOK at my APN settings and since they're okay, we are just going to reboot again? Really?
"Okay we are going to walk you through a factory reset of your phone. You will probably lose any pictures, video or music you had saved on the phone. Let me know when you are ready to go ahead with the process"
Ummmm...CLICK...I hung up...
Except the chat support operator hung up on me when I tried their facebook support. They simply disconnected leaving behind a message saying "to assist you further, we will need to speak to you directly, please call our 800 number blah blah blah". They basically had me do the same thing as the phone operator except they once even had me remove my sim card and put it back in then reboot.
So...I still have no SMS or MMS.
I don't feel like it's going to be an APN setting issue because I tried every APN I could find on google yesterday and today. They all seem to allow me to do the same things and they all seem to restrict SMS. I find this odd because most people with APN problems, the main complaint seems to just be not being able to send/receive MMS only.
I was unable to delete or edit the AT&T APN that was already in the phone. Unfortunately the APN Backup & Restore app will not work for me because my software is version 4.1.2 so I'm feeling trapped here. Any help or suggestions are greatly appreciated.

Here's my apn guide. Hopefully it might help you...
http://forum.xda-developers.com/showthread.php?p=38641763
Your apn I see you listed looks a lil different, than the ones I posted...
Couple of questions.
Are you rooted?
Is that stock firmware?
Have the device ever been rooted?
Did ya get it used?
Many many factors can come into play. When running into problems..
SENT FROM MY SAMMY i317 USING TAPATALK4

Well after my wife talked to ST with some attitude they have finally offered to send a new sim card to me, which is the first new thing they've tried not involving rebooting my phone. I don't have much faith in it providing a fix. If it does, I will update this thread to show my findings, however if it does not I will be returning to AT&T to get a gophone sim.

83HatchGTI said:
Well after my wife talked to ST with some attitude they have finally offered to send a new sim card to me, which is the first new thing they've tried not involving rebooting my phone. I don't have much faith in it providing a fix. If it does, I will update this thread to show my findings, however if it does not I will be returning to AT&T to get a gophone sim.
Click to expand...
Click to collapse
Ok I'll wait, and check back on your outcome... Hopefully everything works out for you...
SENT FROM MY SAMMY i317 USING TAPATALK4

Bajanman said:
Here's my apn guide. Hopefully it might help you...
http://forum.xda-developers.com/showthread.php?p=38641763
Your apn I see you listed looks a lil different, than the ones I posted...
Couple of questions.
Are you rooted?
Is that stock firmware?
Have the device ever been rooted?
Did ya get it used?
Many many factors can come into play. When running into problems..
SENT FROM MY SAMMY i317 USING TAPATALK4
Click to expand...
Click to collapse
No my phone isn't rooted.
Yes it's stock
I don't know if it's ever been rooted. I am the second owner of this phone.
Yes I got the phone used.
I'll look at your link. I'm not afraid to keep trying other options right now. My new sim won't be here for another 3 to 5 days. That's way too long to be without sms. I downloaded Voxer and can send text and pictures through its features but not everyone in my contacts has Voxer or wants to get another app just because of me. This has sucked all the way around.

So my new SIM card arrived today. I installed it immediately and placed a call to Straight Talk via a different phone (wifes iPhone) to activate it. I am well finished activating my new SIM and am able to place calls as well as send MMS, yet still cannot receive them nor send/receive SMS yet. It's been a several hours now and nothing. This sucks. I didn't want to wipe my phone completely but I tried it. Back to factory settings and still nothing. In the process of downloading all my apps and putting all my pictures back on my phone now. Blah.

For anyone interested in hearing how this turned out, I sort of have an answer. My SMS and MMS both work now as well as internet.
After putting my new SIM card in and having Straight Talk re-provision my account, then hard resetting my phone, it ended up working after about 5 hours. I kept trying to send SMS off and on during that time and suddenly a message made it to my wifes phone and she was able to reply. So far everyone in my contacts can get messages and reply. It was Straight Talks problem all along.

UPDATE: So I crushed my Note 2 in a machine at work while using the flash light app on it. The sim card and memory card survived. I ordered a new Note 2 unlocked from Amazon. The only difference between the new phone and my old one aside from color, is that mine was not unlocked and this one is.
I put my same sim card from the old phone into the new one. Everything worked again except mms. After going back and forth with ST trying to get a new sim card again, they had me set my apn mms proxy to "mms3 . tracfone . com" without the spaces. After a restart, I was able to send pictures to my wife and get pictures from her. I sent pictures to various contacts all morning and suddenly have a new problem. Now my pictures say they failed and have an exclamation point next to them in my inbox, but my contacts were still getting pictures after that occurred. I did a restart again and now they don't get pictures and I still get the exclamation point. Also I get a pop up that says Error: Network Error Occurred. Any ideas?

83HatchGTI said:
UPDATE: So I crushed my Note 2 in a machine at work while using the flash light app on it. The sim card and memory card survived. I ordered a new Note 2 unlocked from Amazon. The only difference between the new phone and my old one aside from color, is that mine was not unlocked and this one is.
I put my same sim card from the old phone into the new one. Everything worked again except mms. After going back and forth with ST trying to get a new sim card again, they had me set my apn mms proxy to "mms3 . tracfone . com" without the spaces. After a restart, I was able to send pictures to my wife and get pictures from her. I sent pictures to various contacts all morning and suddenly have a new problem. Now my pictures say they failed and have an exclamation point next to them in my inbox, but my contacts were still getting pictures after that occurred. I did a restart again and now they don't get pictures and I still get the exclamation point. Also I get a pop up that says Error: Network Error Occurred. Any ideas?
Click to expand...
Click to collapse
I had the same issue after updating to kitkkat. Make sure the APN Type is blank. Mine had some presets in it after updating and I deleted them out and now it says APN Type not set, And it fixed it for me.

Shrek77 said:
I had the same issue after updating to kitkkat. Make sure the APN Type is blank. Mine had some presets in it after updating and I deleted them out and now it says APN Type not set, And it fixed it for me.
Click to expand...
Click to collapse
Well, I tried that. This time when I sent a picture, I got the swirling circle (loading) to the lower right of the picture I tried to send. It was loading for about 2 or 3 minutes and finally showed that it sent. Everyone was getting my pictures 3 times on their phones before my phone would say it failed. This time, my wife got my picture one time and it shows on my phone that it did send. Thanks for the help.
I think it took a while to send just now because I'm being throttled by Straight Talk.

83HatchGTI said:
Well, I tried that. This time when I sent a picture, I got the swirling circle (loading) to the lower right of the picture I tried to send. It was loading for about 2 or 3 minutes and finally showed that it sent. Everyone was getting my pictures 3 times on their phones before my phone would say it failed. This time, my wife got my picture one time and it shows on my phone that it did send. Thanks for the help.
I think it took a while to send just now because I'm being throttled by Straight Talk.
Click to expand...
Click to collapse
You are welcome. Glad I was able to help!

Shrek77 said:
You are welcome. Glad I was able to help!
Click to expand...
Click to collapse
Thanks again. I wonder why before, with my at&t phone I had to specify the apn type but with this unlocked phone, I didn't? Strange.

83HatchGTI said:
Thanks again. I wonder why before, with my at&t phone I had to specify the apn type but with this unlocked phone, I didn't? Strange.
Click to expand...
Click to collapse
I have the AT&T variant note 2 and before the update it defaulted blank but after it plugged in some by itself. I don't know why but who knows.

Shrek77 said:
I have the AT&T variant note 2 and before the update it defaulted blank but after it plugged in some by itself. I don't know why but who knows.
Click to expand...
Click to collapse
just a quick update for you...the whole issue where everyone was getting my pictures 3 times...worked itself out. Your suggestion to delete the APN type is what got my pictures to send. Then after a few days it randomly quit sending the picture 3 times and then saying it failed.
Now my phone works great

83HatchGTI said:
just a quick update for you...the whole issue where everyone was getting my pictures 3 times...worked itself out. Your suggestion to delete the APN type is what got my pictures to send. Then after a few days it randomly quit sending the picture 3 times and then saying it failed.
Now my phone works great
Click to expand...
Click to collapse
Glad your phone is fixed!

SMS not being received until device reboot

Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.

realfoxm said:
Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
Click to expand...
Click to collapse
What did you do
TWEAKED N3

I've noticed if I toggle WiFi calling off instead of reboot, texts will download. The only problem with leaving WiFi calling off, is that MMS/picture messages won't send or receive. Also group messaging will not be in a group thread until WiFi calling is toggled back on.

The obvious questions anyone asks should have the most obvious answer. What is your ROM, KERNEL. what tweaks did YOU improvised
Sent from my SM-N9005 using Tapatalk

realfoxm said:
Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
Click to expand...
Click to collapse
I would look to see if you restricted background data of your sms apps or any sync apps. It sounds like you restricted something hence why it syncs on reboot.

check APN settings

xlylegaman said:
check APN settings
Click to expand...
Click to collapse
It would not sync on reboot if the apn settings weren't correct if I'm not mistaken

Nothing has been restricted as far as apps go. This is on the stock rom, never rooted 4.4.2 KK. I tried adding APN settings manually, but received same results. If this isn't been an known issue with anyone else, I think a factory reset may be in order.

realfoxm said:
Nothing has been restricted as far as apps go. This is on the stock rom, never rooted 4.4.2 KK. I tried adding APN settings manually, but received same results. If this isn't been an known issue with anyone else, I think a factory reset may be in order.
Click to expand...
Click to collapse
Yeah, fdr is likely next best step

Try changing your network apn settings to ip v4/v6. I was having the same issues, and this fixed it.

realfoxm said:
Nothing has been restricted as far as apps go. This is on the stock rom, never rooted 4.4.2 KK. I tried adding APN settings manually, but received same results. If this isn't been an known issue with anyone else, I think a factory reset may be in order.
Click to expand...
Click to collapse
Did factory reset worked?

Lorettaa said:
Did factory reset worked?
Click to expand...
Click to collapse
Parrot speaks again with no new info...

realfoxm said:
Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
Click to expand...
Click to collapse
Power cycle the device by turning off for 30 seconds and then on again. I hope it will help!!!!!!!!

What's wrong asking him about the factory reset?

realfoxm said:
Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
Click to expand...
Click to collapse
If you recently used an iOS device with the same number you have on your Galaxy Note 3, then reset your iMessage via your Apple account. That should do it.
If it’s a different issue, then I am left to assume what happened to your phone. I don’t even know if you can send a text message just fine or not. But if you can and are using a third-party messaging app, please try disabling it first to see if that would solve the problem. It could be just a little messed up setting.
If, however, you can’t send and receive text messages, call your service provider or carrier first and have your SIM card checked.

krelvinaz said:
Parrot speaks again with no new info...
Click to expand...
Click to collapse
Factory reset was not required. I was able to correct this by leaving wifi-calling enabled, but setting the wifi-calling preference to cellular preferred. So far so good, been about a week now with no issues.
I know that the SGS5 received an update recently to fix sms/mms issues, so I don't know if the same would ever be pushed to the note 3.

Can't Send MMS?

I can't seem to send MMS at all. Regardless of which app I use, be it stock, google or other messaging, or if I have wifi on or off, MMS just does not send. I'm on firmware 2.19.40.22, rooted , unlocked and all that jazz.
Any ideas what I can do to fix this? Thanks.

AgentBEATS said:
I can't seem to send MMS at all. Regardless of which app I use, be it stock, google or other messaging, or if I have wifi on or off, MMS just does not send. I'm on firmware 2.19.40.22, rooted , unlocked and all that jazz.
Any ideas what I can do to fix this? Thanks.
Click to expand...
Click to collapse
If it is from the 2nd sim card you can't use mobile internet so can't send MMS as it needs that.

ultramag69 said:
If it is from the 2nd sim card you can't use mobile internet so can't send MMS as it needs that.
Click to expand...
Click to collapse
Only using the 1st sim card. Forgot to mention that sorry.
Edit:
When I do try to send an MMS though I always get the toast message saying Sim 2 doesn't support MMS even though I'm sending through Sim 1. Don't know if that is significant or not.

My sim1 sometime doesn't connect to network, i can't receive call.

AgentBEATS said:
Only using the 1st sim card. Forgot to mention that sorry.
Edit:
When I do try to send an MMS though I always get the toast message saying Sim 2 doesn't support MMS even though I'm sending through Sim 1. Don't know if that is significant or not.
Click to expand...
Click to collapse
Sounds like it's trying to use sim 2 to send MMS, not sim 1. I generally get MMS sent when it uses the correct sim...

ultramag69 said:
Sounds like it's trying to use sim 2 to send MMS, not sim 1. I generally get MMS sent when it uses the correct sim...
Click to expand...
Click to collapse
I got the SIM 2 message even when it used SIM 1 to send the MMS, and the MMS sent fine using the stock app.
I would recommend resetting your APN settings.

cmendonc2 said:
I got the SIM 2 message even when it used SIM 1 to send the MMS, and the MMS sent fine using the stock app.
I would recommend resetting your APN settings.
Click to expand...
Click to collapse
I went into APN settings and hit restore defaults and that didn't work. I adjusted the MMS settings to the one suggested by my provider and still nothing. Actually now when I try to send an mms it says no APN specificed on device. Don't know if this is better or worse then before when it would just attempt to send for 10 minutes then fail.

So I went to my provider and got them to redo the APN settings for MMS and still no luck sending. Can anyone help?

So has anyone found an answer to this? I've updated to the 139 firmware and still not working. It will work sometimes if my wifi is off though, but I want to solve this if I can.
I just got my ZE551ML two weeks ago and can't send MMS with the stock app. so I called ASUS today and talked to someone about it. the woman said they will email me once they look into it. Well, we'll see but I really don't want to use google messenger or other when I paid for this one. I'll post the results if they give me something :Rolls Eyes: