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Hi everyone
I just bought a DHD and I am quite happy with it.
The biggest problem that I have with the device is the fairly inaccurate touchscreen. I am wondering whether it is just my device or is anyone else having the same issue.
Just to clarify, the touchscreen found in DHD is a Synaptics 3000 rather than maxtouch as some people believed. (/sys/android_touch/vendor shows "Synaptics_3K_0x108") Synaptics touch panels are commonly believed to be of lower quality than Atmel ones. I am quite upset HTC did not use Atmel ones as they did on Evo 4G.
So, the problem:
The problem is the touchscreen fails to properly register my finger in the horizontal direction. Vertically there is no problem. If I slide your homescreens slowly and steadily in the horizontal direction, the screen sticks and jumps. Across the whole screen there are about 11 such "sticking positions". The stickiness is consistent across the screen. If you scroll webpages sideways or down in landscape mode, you see the scrolling is not smooth. But vertical scrolling there is no problem at all.
So basically I am having exactly the same behavior on my DHD as this guy in
youtube.com/watch?v=JiNa8EHkViE
If i draw diagonal lines with my finger with normal pressure, I get very wavy lines, very similar to Light pressure for Desire in
cache.gawker.com/assets/images/4/2010/01/500x_touchscreen.jpg
So I'm wondering whether anyone else is having the same problem as I do?
Can this be a design flaw (poor quality panel?) or driver flaw (touch algorithm fails to take into account for the characteristics of the panel?)
edit:
I think it is normal for capacitive touch screens to exhibit this behavior. But it is quite severe on my DHD. This is problematic because the low horizontal accuracy is annoying when you want to select text / adjust a slidebar / type in portrait mode.
If you ain't happy, return it.
I'm not sure 'if you ain't happy return it' is a very courteous response to a valid and well-thought-out post.
That's very interesting.... Just another in an increasing list of niggles I have with this phone. HTC seem to have cut a few corners with the DHD.
Sadly, unless one goes iPhone, there aren't many decent alternative devices out there for the more discerning smartphone user... otherwise I'd give HTC a wide berth myself.
No offence was meant when I stated that if your not happy with what you have bought, return it.
As with any high end consumer electronics, if it doesn't work as it should, get it replaced or get a refund.
andyharney said:
No offence was meant when I stated that if your not happy with what you have bought, return it.
As with any high end consumer electronics, if it doesn't work as it should, get it replaced or get a refund.
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Thank you for your suggestion. Do you own a DHD? Can you contribute by sharing your experience on the accuracy of the touchscreen if you do?
I indeed do own a DHD. I got mine from one of the first batches available in the UK. Unlocked & unbranded.
Fortunately for me I have not had a single issue that others have described. My display is bright & vivid, the proximity sensor works perfectly, no INIT process lag, GPS is very fast. The list goes on.
The touchscreen I feel is excellent. If you have downloaded & played "What the Doodle" from the market you'd soon realise if you had a faulty touch unit.
My experience with other Android devices (HTC Hero) and other HTC devices (Kaiser, Alpine & Blueangel) teaches me that although each device may have same specs & almost the same hardware, each one, like humans, has character.
If this "Character" is something you are Ok with, e.g dodgy proximity sensor, then excellent. However as your describing something that is more than just "Character" i.e a dodgy touchscreen, I would get the DHD exchanged.
I think this issue has already been covered here (even the video you linked is made by the guy that posted that thread). The sensor quality is a fact of life. Ranting about it would make no difference whatsoever. You can either live with it or not. Your choice.
Ranting??? I am largely happy with my device (as, I imagine, the OP is). But I think if we have niggles we are perfectly at liberty to bounce these off other forum members to see if others are having the same experience, and we should be able to do so without being made to feel like a nuisance.
I didn't understand the "ranting" post either.
We all choose to visit here and contribute what we can. No-one should feel like their being a nuisance.
I wanted to understand my device and would like to see if what I experienced is also experienced by others so I can consider getting a replacement from HTC. now the issue seems to be cut and dried because every dhd seems be be exhibiting the same behavior. but I am keeping my dhd because, as I said as the very first thing in my first post, I am quite happy with my device.
apparently xda is filled with all very helpful people. thanks to all of you.
and BTW thanks to tkolev for pointing out the thread. the issue might be fixable through a software update is surely a home thing to know.
Sent from my Desire HD using XDA App
I must say that I'm very fussy with my electronics, yet I did not notice this.
If you're trying to draw on it, it might not be suitable. If you're doing all the normal stuff smartphones are used for, I doubt it'd be a problem. Maybe you need a Wacom tablet?
Mine does it too so I guess it's just normal for the touchscreen used in the DHD. Not much you can do but return it if you're not happy I feel your frustration though, there's always something that isn't quite up to my standards when it comes to high end electronics.
Just tested my DHD with Draw(er) (From the marked) and the lines are straight as Chuck Norris.
Bought the device two days ago from Tele2 Norway. Unlocked and unbraned.
With all the bad press, reviews an bug reports on here latley i rekon it has put a lot of people off getting this awesome peice of kit so just to clear the air when all is said and done would you still get the One X again i would for sure
Mod or Die
snowwhite007 said:
With all the bad press, reviews an bug reports on here latley i rekon it has put a lot of people off getting this awesome peice of kit so just to clear the air when all is said and done would you still get the One X again i would for sure
Mod or Die
Click to expand...
Click to collapse
It's not always that simple. There are three types of issues:
1) S/W which is correctable over time. HTC's future rests on the success of the One line so I have confidence the X will be updated as frequently as necessary. A lot of the issues reported seem (to me) to be s/w related.
2) H/W issues which fall in to two categories. The first being random production defects which don’t affect every device equally. The second category is consistent failings that affect every device (like the black One S's coating chipping off). The majority of h/w issues I've seen posted seem to fall in to the first category.
3) Design flaws. The Sensation antenna-gate issue is an example of this. So far the One X doesn't seem to have any of these.
Even with all that's been posted I ordered one that's due to arrive tomorrow. If it performs well, it stays. If it's flaky (beyond what's reasonable for a new device), it goes back.
Everyone's expectations are different and both the happy and unhappy need to be respected.
I like the phone and it will not be going back. There isn't a single phone on the market in my opinion that matches it when it comes to its combination of looks and specifications and shear wow factor. Its taken me almost 8 months to pick a phone that met all of my requirements after coming from the original Desire.
I am not a hard core phone gamer (But i can be if i want to be now), I am not someone that needs endless memory cards for tonnes of music and video (I have a PC for this, transfer rates are super fast, so it really isn't a hard ship, plus there is dropbox), I do not need a replaceable battery as I have a technet 7000mah portable which is great, its also just as portable as a spare battery anyway (Not that I have had any cause to use it yet).
I also have the white version, so shouldn't have any paint issues.
Yes it has Sense 4.0 which tends to hang every now and then, yes the video camera isn't as good as it will be, all of which are software, and WILL be fixed. Yes it has a rattle when you shake it like an idiot next to your ear, but I will never need to do that unless there is a Maraca app!
Its a mass produced product, as is the case with EVERYTHING mass produced there are batches that have faults and experience issues. Look at the mighty Apple I-Phone! Slight rant over
Yes of course ure correct thats why i feel people need a better idea of those who have the device are they happy knowing and waiting for fixes or would they have choosing different. My reason for post is that theres a lit of people went down the one S route due to all the posts here. Of course there is reason to complain just wanted people to no that im sure there are others like me happy knowing that the fixes will come an the device is great
Mod or Die
The difference in price between the S and X isn't that far apart. I think I would get a sense of buyers remorse 6 months down the line if I went for the S.
jaspabt said:
Yes it has a rattle when you shake it like an idiot next to your ear, but I will never need to do that unless there is a Maraca app!
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best post so far i seen here on these forums
but on a serious note i love my phone and i would recommend it to people no matter what. i know i had a few problems with my phones but it is due to me being picky..but overall it is a beautiful phone to have and would recommend it to many more people..and i exchanging my white version for the grey...saw my mates one and it looks more damn sexier than the white
Don't know what people are whinging about.
IT IS THE BEST SMARTPHONE ON THE MARKET
There, I've said it.
NoobTerminator said:
best post so far i seen here on these forums
but on a serious note i love my phone and i would recommend it to people no matter what. i know i had a few problems with my phones but it is due to me being picky..but overall it is a beautiful phone to have and would recommend it to many more people..and i exchanging my white version for the grey...saw my mates one and it looks more damn sexier than the white
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Click to collapse
I was going to order white, then I changed my order for grey. Then I was having second thoughts so I went to look at them both in a shop before my order arrived. So glad I went for grey now
DaveDesire said:
Don't know what people are whinging about.
IT IS THE BEST SMARTPHONE ON THE MARKET
There, I've said it.
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forget it just saw the actual post now why you quoted me
Good thread. I was surprised to find so many negative comments about the One X on here. It's cutting edge, possibly even bleeding... I bought mine in the knowledge that there may be some teething problems, but I'm more likely to still have something "current" in 18 months as the 2 year contract nears it's end. There are't many phone's that is true of.
Sent from my HTC One X using XDA
OneXuser said:
Good thread. I was surprised to find so many negative comments about the One X on here. It's cutting edge, possibly even bleeding... I bought mine in the knowledge that there may be some teething problems, but I'm more likely to still have something "current" in 18 months as the 2 year contract nears it's end. There are't many phone's that is true of.
Sent from my HTC One X using XDA
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Click to collapse
Exactly it will be long while before theres are more powerful phone around and i cant wait to see what devs are cooking
Mod or Die
I came to the One X from a Desire. This is my 3rd HTC mobile and I've loved all of them. I have really enjoyed having the Desire and it's been superb for build quality, reliability and always looked great. Having dozens of lovely roms to play with once it was rooted made all the difference after I became bored with Sense.
So, it was a no brainer for me to choose the One X. Quad core, Tegra 3, that lovely huge, curved screen and ICS were too good to pass up. The phone is stunning and I was most surprised at the looks when I put it beside my Desire. There really is no comparison at all.
It's incredibly fast. I've never used a phone so quick before. The new minimalist Sense is a joy to use and ICS is a great improvement for Android. The screen feels like silk to touch and hasn't attracted much in the way of fingerprints at all. It's lovely to use, very responsive, accurate and image quality is mind blowingly good. Although I don't have the official headphones, Beats Audio does sound fab through a pair of Sennheisers. It ramps up the bass, which is the weakest part of the closed back headphones I have. And so on and on. This mobile is amazing in many ways.
That's the pro's. The con's are:
1. Screen and case don't match up properly. There's a minute gap between the screen and the case along the top and down the left side of mine. This is not normal and classed as a fault by HTC (I asked them). After only 1wk, there's a tiny white strand of cloth under my screen. It can't be seen until the screen is black and it's in the corner. But, as I said to T-Mobile and HTC on the phone today; if it's collected something under the screen after 1wk, what is it going to look like after a few months? HTC said it's a definite fault and should be returned for a replacement. I will be doing so next week.
2. Gripes with the Tegra 3 performance. I know others have seen this on a few games, but for my Desire to easily outperform this phone when playing Stair Dismount is a real disappointment. Secret Exit Ltd answered my request for help earlier very quickly, so I'm really chuffed that a dev is prepared to at least try. I'm not sure whether this is something to do with the game or the phone, so will wait and see. Still a pain though. Interestingly, Stair Dismount also plays very well on my ASUS Transformer, which has Tegra 2.
3. Slight worry about the power button. As the Desire had other hardware buttons, I could assign one of those to wake the phone to take the strain off the power button being used so much. Not possible with this phone. I'm hoping it will be ok.
4. The camera lens cover. If it were Gorilla glass, I'd be happy. If it were recessed enough to not be threatened with being scratched every time I put down my phone, it wouldn't be a problem. So, it begs the question: why the hell did they make the lens cover out of simple glass and the rest of the case out of materials seemingly unbreakable in normal use? Very bad design decision.
5. Lack of external memory could become an issue. Yes, 32Gb is pretty huge. But, so are many of the new games, with 200Mb becoming more common. Not to mention the capability of the phone to play HD content. I also rip music for mobile playing as flac or at least 320k mp3. This makes an album anything up to 800+Mb in size. The internal memory won't take much to fill. None of these are really that big a deal for me, so I'm just being picky with this one!
I've heard various mentions of the battery life being poor on the One X. Considering what this phone does, I'm reasonably happy with having comparable performance as I had with the HTC Desire. Generally, with moderate-heavy use, I'm beginning to think about charging late evening after taking it off charge when I get up in the morning. That's fine by me. I carry a Veho Pebble in my car, so can always put the mobile on charge when I'm out anyway.
I think that's it
leaston said:
I came to the One X from a Desire. This is my 3rd HTC mobile and I've loved all of them. I have really enjoyed having the Desire and it's been superb for build quality, reliability and always looked great. Having dozens of lovely roms to play with once it was rooted made all the difference after I became bored with Sense.
So, it was a no brainer for me to choose the One X. Quad core, Tegra 3, that lovely huge, curved screen and ICS were too good to pass up. The phone is stunning and I was most surprised at the looks when I put it beside my Desire. There really is no comparison at all.
It's incredibly fast. I've never used a phone so quick before. The new minimalist Sense is a joy to use and ICS is a great improvement for Android. The screen feels like silk to touch and hasn't attracted much in the way of fingerprints at all. It's lovely to use, very responsive, accurate and image quality is mind blowingly good. Although I don't have the official headphones, Beats Audio does sound fab through a pair of Sennheisers. It ramps up the bass, which is the weakest part of the closed back headphones I have. And so on and on. This mobile is amazing in many ways.
That's the pro's. The con's are:
1. Screen and case don't match up properly. There's a minute gap between the screen and the case along the top and down the left side of mine. This is not normal and classed as a fault by HTC (I asked them). After only 1wk, there's a tiny white strand of cloth under my screen. It can't be seen until the screen is black and it's in the corner. But, as I said to T-Mobile and HTC on the phone today; if it's collected something under the screen after 1wk, what is it going to look like after a few months? HTC said it's a definite fault and should be returned for a replacement. I will be doing so next week.
2. Gripes with the Tegra 3 performance. I know others have seen this on a few games, but for my Desire to easily outperform this phone when playing Stair Dismount is a real disappointment. Secret Exit Ltd answered my request for help earlier very quickly, so I'm really chuffed that a dev is prepared to at least try. I'm not sure whether this is something to do with the game or the phone, so will wait and see. Still a pain though. Interestingly, Stair Dismount also plays very well on my ASUS Transformer, which has Tegra 2.
3. Slight worry about the power button. As the Desire had other hardware buttons, I could assign one of those to wake the phone to take the strain off the power button being used so much. Not possible with this phone. I'm hoping it will be ok.
4. The camera lens cover. If it were Gorilla glass, I'd be happy. If it were recessed enough to not be threatened with being scratched every time I put down my phone, it wouldn't be a problem. So, it begs the question: why the hell did they make the lens cover out of simple glass and the rest of the case out of materials seemingly unbreakable in normal use? Very bad design decision.
5. Lack of external memory could become an issue. Yes, 32Gb is pretty huge. But, so are many of the new games, with 200Mb becoming more common. Not to mention the capability of the phone to play HD content. I also rip music for mobile playing as flac or at least 320k mp3. This makes an album anything up to 800+Mb in size. The internal memory won't take much to fill. None of these are really that big a deal for me, so I'm just being picky with this one!
I've heard various mentions of the battery life being poor on the One X. Considering what this phone does, I'm reasonably happy with having comparable performance as I had with the HTC Desire. Generally, with moderate-heavy use, I'm beginning to think about charging late evening after taking it off charge when I get up in the morning. That's fine by me. I carry a Veho Pebble in my car, so can always put the mobile on charge when I'm out anyway.
I think that's it
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Click to collapse
I think you have it spot on. Luckily I have no issues with my screen and no dust collected anywhere. Using a pouch to keep it nice and safe and it survived a small drop. I don't understand the decision not to make lens from gorilla glass unless its something to do with picture quality. Ordered a flip case as a good work around. I am just debating if I should sell desire or keep as a backup phone
Sent from my HTC One X using XDA
BarryH_GEG said:
It's not always that simple. There are three types of issues:
1) S/W which is correctable over time. HTC's future rests on the success of the One line so I have confidence the X will be updated as frequently as necessary. A lot of the issues reported seem (to me) to be s/w related.
2) H/W issues which fall in to two categories. The first being random production defects which don’t affect every device equally. The second category is consistent failings that affect every device (like the black One S's coating chipping off). The majority of h/w issues I've seen posted seem to fall in to the first category.
3) Design flaws. The Sensation antenna-gate issue is an example of this. So far the One X doesn't seem to have any of these.
Even with all that's been posted I ordered one that's due to arrive tomorrow. If it performs well, it stays. If it's flaky (beyond what's reasonable for a new device), it goes back.
Everyone's expectations are different and both the happy and unhappy need to be respected.
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Click to collapse
Search for HTC One X Antenna Reception Test at Youtube. I have tried it myself and indeed the signal did dropped. Does that count as design flaw?
wcypierre said:
I have tried it myself and indeed the signal did dropped. Does that count as design flaw?
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Seriously? A 10% dBm drop is, in your mind, a "design flaw?" If you're looking for something to be concerned about the YouTube poster's best performance at 89 dBm is pretty atrocious. Two floors away from my router I get better results on my SGS2. The weaker the signal the more any device will be impacted by obstructions (like bone). You'll see drops and gains like that simply by changing the phone's orientation to the router. As devices get thinner with more and more stuffed in to them antenna placement gets more complicated to avoid interference. That video doesn't concern me a bit (unless 89 dBm is typical Wi-Fi performance).
Had mine for 8 days now, it has no rattle that i've noticed, the screen glitches occasinally in browser, it sense restarts fairly often, battery life imo is decent my stats are typical of others. I had a single occasion where died/crashed, no power button or at least not the usual one press so held it and a small dialogue came up after a while saying 'hold for 2 more seconds to restart' which i did and the fone restarted fine, oh and i've had a single overheat whilst streaming a movie.
I had an early release hero which had some serious bugs which improved dramatically and an early desire s which i found pretty much ironed out from the start.
I'm very happy with my one x overall as any issues it has are teething problems which can be sorted.
Sent from my HTC One X using XDA
Hardware is beautiful and working great thus far, coming from a blackberry z10.
issues:
- noticed the best buy demo units are slightly snappier and quicker vs the verizon one that was released
- spigen cases i tried covered up thr mic holes at bottom by charger so need to change cases now (reported in another thread)
- i config'd my 5 non-gmail email accounts (hotmail, outlook, yahoo, etc) and noticed my battery was draining like crazy, 50% gone in like an hour, phone was super hot, and then i realized ghe inbox for all accounts was not syncing and phone keeps retrying constantly. after thorough testing, the issue was that if "group by email conversations" was setup for each account under account advanced settings, once i disabled this for all my accounts, the device was flying, no hot phone, and battery was great
1. I am surprised Wiz is not the usual mess and I am not compelled to go to Nova yet.
2. Radio reception for data is the same as the S3 and S4. Same high battery drain and hottish device in weak signal areas. Good though in medium or better signal areas.
3. Display is great, but still would rather have a great 1080p for battery more battery life.
4. Audio output is low from the audio jack, but Poweramp's gain increase fixes this.
5. Sound quality from the audio jack is good.
6. The speaker is okay, but could be better.
7. Charge time with included charger is fast.
8. Performance is as great.
I would like to agree with everything above and add:
1. Switched to Nova Launcher and is a bit snappier.
2. Not sure how much faster this phone is compared to my LG G3 real world.
3. I must say the N4 stock UI is faster than the LG G3 stock UI.
4. Samsung should really take a page from HTC One M8 or the LG G3 for audio sound quality and output. Both of those phones smoke my N4 especially in volume loudness.
Using Neutron Player and Westover W40s with all lossless recordings. Definitely need to crank up the preamp a bit.
5. Feature set is Awesome so far.
Arie McD said:
I would like to agree with everything above and add:
1. Switched to Nova Launcher and is a bit snappier.
2. Not sure how much faster this phone is compared to my LG G3 real world.
3. I must say the N4 stock UI is faster than the LG G3 stock UI.
4. Samsung should really take a page from HTC One M8 or the LG G3 for audio sound quality and output. Both of those phones smoke my N4 especially in volume loudness.
Using Neutron Player and Westover W40s with all lossless recordings. Definitely need to crank up the preamp a bit.
5. Feature set is Awesome so far.
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Click to collapse
agree note 4 stock ui smokes g3 stock ui
Everything is a positive for me but recent app button (wish it was menu on one tap and recent button was long press on home button hopefully root will fix) and screen wake for text msgs besides that its perfect
any bluetooth issues? Or is it just my accessories (jawbone speaker, car stero)--doesn't even see device
Yes I put it in discover mode while scanning
minor issues
I'm finding that the audio jack is really finnicky with different types of headphones. Some don't work at all. I've seen in the store some are compatible with Apple or Android, is there a way to tell the difference by looking at the plug?
Also I agree that this phone looks incredible, however when looking at the black version, if you look inside the USB port it does appear to still be plastic with some sort of metal coating. This is also evident if you remove the s pen and look at the back case. It is a whitish gray color. The antenna lines through the sides of the case are also white where the bevel is on the front and back. It doesnt bother me at all, just something that I noticed.
One last thing is that on certain videos on YouTube I don't have the option for 1440p. I know on my tab s I had to go back to an earlier version of youtube to get this. Does anyone else have this option for videos on YouTube that are 1440p on their computers or tablets?
Are any of you getting extreme lag with Facebook and instagram?
Cons:
1. The stock launcher is slow. Nova is tons better.
2. Had to turn off all those animations within the developer menu. Device is much speedier now.
3. Glass protectors shows this halo effect because of the 2.5 glass. Wish they just left the screen completely flat.
4. Fingerprint scanner works great with my index fingers but not my thumbs. But once lollipop hits I won't be using the fingerprint scanner for unlocking purposes. A Bluetooth or NFC device will work nicely.
5. Root on the Verizon model may come to Kitkat but it might be near impossible on Lollipop.
6. And where the heck is Gear VR?
Pros:
1. The display quality is better vs Note 3
2. Touchwiz actually looks nice when it comes to the settings menu.
3. The IR blaster strength is so much better vs the Note 3. I don't have to point straight at my devices.
4. The build is a clear step up. Feels super solid.
5. Best camera I've used in a smartphone.
6. Gear VR is the primary reason for upgrading to the Note 4.
The 3 apps I recommend for this phone is:
AcDisplay = Moto X like notifications
Gravity Screen = Turn phone on and off without the power key. Wave hands over the proximity sensor to see AcDisplay and place phone face down to turn off.
Smart Remote = Unleash the true potential of the IR blaster.
Yes I get the the lag on Facebook as well
arkgrotto811 said:
Are any of you getting extreme lag with Facebook and instagram?
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no phones flies on everything.
new issue. bezels are chipping and scratched already. going to go in and get new note or ask for refund
oneandroidnut said:
no phones flies on everything.
new issue. bezels are chipping and scratched already. going to go in and get new note or ask for refund
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Same here. Mine came with scratches on the bezel right out of the box. Might just be exchanging for the turbo or getting a new note 4. Still in my 14 day return period! ?
asides from technical issues, physical issues included from other posts
- not that many cases have the proper mic holes for VZW N4
- most glass screen protectors are causing halo effects, manufacturers still working on them
Chuckleb0ne said:
Same here. Mine came with scratches on the bezel right out of the box. Might just be exchanging for the turbo or getting a new note 4. Still in my 14 day return period! ?
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seriously!? glad im not the only one. i am returning for the refund (minus $35 restock fee) and probably going to buy dev ed note but we will see. going to go in tomorrow or this weekend when turbo is out. i have until nov 5th
oneandroidnut said:
seriously!? glad im not the only one. i am returning for the refund (minus $35 restock fee) and probably going to buy dev ed note but we will see. going to go in tomorrow or this weekend when turbo is out. i have until nov 5th
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Yea, I watched the Verizon employee take it out of the box and immediately hand it right to me. The first thing I noticed was the scratch on the top lol. It really disappointed me. Anyways I hope the turbo is in the stores tomorrow so I can make a quick exchange. Does it take a couple days to do a even exchange? I bought my phone from a Verizon retail store.
Chuckleb0ne said:
Yea, I watched the Verizon employee take it out of the box and immediately hand it right to me. The first thing I noticed was the scratch on the top lol. It really disappointed me. Anyways I hope the turbo is in the stores tomorrow so I can make a quick exchange. Does it take a couple days to do a even exchange? I bought my phone from a Verizon retail store.
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wow i dont know how mine got it. it came off all in my case and it is a mess. and i am just returning for refund. i havent even opened factory battery yet lol and they should exchange in store no problem
oneandroidnut said:
wow i dont know how mine got it. it came off all in my case and it is a mess. and i am just returning for refund. i havent even opened factory battery yet lol and they should exchange in store no problem
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Yea they have to accept it if it doesn't show screen damage and really bad damage.
Chuckleb0ne said:
Yea they have to accept it if it doesn't show screen damage and really bad damage.
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yup im just going to go in and not say a word about anything just say i want to return too many good phones right now i dont know what to get and check out turbo while i am there lol
My wife and I both got new note 4s this weekend. I wanted to wait for a black one (BB only had white), but yesterday was the last day to get the $200 trade in on my ancient Evo. Overall, it's been a good experience. I noticed that I have a bit of a gap on the right side of my white note 4, but it is less of a gap than I had on my old GS3. I got a case that covers the gap, anyway.
Things I love:
1. The spen is very cool. There's so much that I can do with it, and am still figuring it all out.
2. I've never had a phone that had such good radios. Places that I normally struggle with 3g get me a couple of bars of 4g. My GS3 was terrible with the radios. Really, just terrible. I'm not sure if there is another current phone that has radios this good.
3. The screen really is a thing of beauty. Pictures are sharp, and colors are bright and vibrant.
4. The build quality is solid. The phone feels great. The buttons all have solid click feedback. Serious thought went in to the aesthetics of this phone. I've never had a complaint about that on any Samsung phone that I've had or used.
Issues that I'm having:
1. The wifi is terrible. I have a Netgear Nighthawk router. I've played with the settings a bit, and nothing that I've done has made a difference. None of my other electronic devices are having a problem. Well, except for my wife's note 4.
2. There is an ever so slight greenish tint at the very bottom of the screen that's only visible on white screens. Sometimes I am not even sure if I'm seeing it. My wife does not see it at all. I do tend to be picky about screens, and will willingly return an electronic device because of screen issues. It's most noticeable on lower brightness, and not noticeable on full brightness.
3. The viewing angles on this aren't that great. Mine is actually better than my wife's. If I tilt her phone even a bit, it starts to look greenish. Mine will do it as well, but it takes a more extreme angle.
4. The colors ARE amazing, except for white. White isn't really well represented on either of our phones, unless the brightness is cranked up.
5. Chalk this one up to personal preference. The phone is huge! The GS3 is so much smaller than this. I've read a lot of comments that say that you just need to give it a bit of time to get used to the size. I've only had it for a day, so it remains to be seen if I will adapt.
These seem like a lot of complaints, but really, they're minor. For the most part, this is a solid phone with a TON of cool features. I've been looking at all of the phones for quite a while, and there simply isn't another phone with this array of neat stuff.
The thing is, I feel like there really aren't any phones out there that as good as this one. Looked at the iPhone like I do every time my contract is up, and there's really nothing new there. I really have to laugh at NFC that can only be used for Apple Pay. The droid turbo seems ok, but looks a bit dated. And it's sort of a fat phone, though it's much more pocketable than the Note. I also spent some time looking at the G3, and just didn't like it. I'm not even sure why. Maybe it was the skin.
I am not sure what I'll end up doing with it, because I don't know what I'd get if I did return it. I don't want to exchange this one just for a perceived screen issue that might only exist in my mind and that I probably won't notice two weeks from now. Participating in a screen lottery only leads to madness, and I've been down that path before. My GS3 didn't have the most uniform screen, and I totally forgot about it. Because both of our Note 4s have wifi issues, I'm guessing that it's not hardware related.
I think what it comes down to is, can I adapt to the size?
usmaak said:
My wife and I both got new note 4s this weekend. I wanted to wait for a black one (BB only had white), but yesterday was the last day to get the $200 trade in on my ancient Evo. Overall, it's been a good experience. I noticed that I have a bit of a gap on the right side of my white note 4, but it is less of a gap than I had on my old GS3. I got a case that covers the gap, anyway.
Things I love:
1. The spen is very cool. There's so much that I can do with it, and am still figuring it all out.
2. I've never had a phone that had such good radios. Places that I normally struggle with 3g get me a couple of bars of 4g. My GS3 was terrible with the radios. Really, just terrible. I'm not sure if there is another current phone that has radios this good.
3. The screen really is a thing of beauty. Pictures are sharp, and colors are bright and vibrant.
4. The build quality is solid. The phone feels great. The buttons all have solid click feedback. Serious thought went in to the aesthetics of this phone. I've never had a complaint about that on any Samsung phone that I've had or used.
Issues that I'm having:
1. The wifi is terrible. I have a Netgear Nighthawk router. I've played with the settings a bit, and nothing that I've done has made a difference. None of my other electronic devices are having a problem. Well, except for my wife's note 4.
2. There is an ever so slight greenish tint at the very bottom of the screen that's only visible on white screens. Sometimes I am not even sure if I'm seeing it. My wife does not see it at all. I do tend to be picky about screens, and will willingly return an electronic device because of screen issues. It's most noticeable on lower brightness, and not noticeable on full brightness.
3. The viewing angles on this aren't that great. Mine is actually better than my wife's. If I tilt her phone even a bit, it starts to look greenish. Mine will do it as well, but it takes a more extreme angle.
4. The colors ARE amazing, except for white. White isn't really well represented on either of our phones, unless the brightness is cranked up.
5. Chalk this one up to personal preference. The phone is huge! The GS3 is so much smaller than this. I've read a lot of comments that say that you just need to give it a bit of time to get used to the size. I've only had it for a day, so it remains to be seen if I will adapt.
These seem like a lot of complaints, but really, they're minor. For the most part, this is a solid phone with a TON of cool features. I've been looking at all of the phones for quite a while, and there simply isn't another phone with this array of neat stuff.
The thing is, I feel like there really aren't any phones out there that as good as this one. Looked at the iPhone like I do every time my contract is up, and there's really nothing new there. I really have to laugh at NFC that can only be used for Apple Pay. The droid turbo seems ok, but looks a bit dated. And it's sort of a fat phone, though it's much more pocketable than the Note. I also spent some time looking at the G3, and just didn't like it. I'm not even sure why. Maybe it was the skin.
I am not sure what I'll end up doing with it, because I don't know what I'd get if I did return it. I don't want to exchange this one just for a perceived screen issue that might only exist in my mind and that I probably won't notice two weeks from now. Participating in a screen lottery only leads to madness, and I've been down that path before. My GS3 didn't have the most uniform screen, and I totally forgot about it. Because both of our Note 4s have wifi issues, I'm guessing that it's not hardware related.
I think what it comes down to is, can I adapt to the size?
Click to expand...
Click to collapse
I have a note 3, give it a few weeks, and the phone becomes "normal" size. I had issues with size when I first got my note 2.
No voice command to turn off the alarm clock?
I don't know if I just am unable to find it but have you guys figured out if there's a voice command to "STOP" the alarm clock? I loved it back when I was using my Note 2. I am pretty sure that this feature also existed on the Note 3. Did Samsung decide to take this feature out on the Note 4? It may not be a big deal but it still was such a convenient feature.
First let me say that I haven't dropped my phone ,except couch to rug. This morning I was trying to rotate the display and I noticed a clicking sound in the camera area. Now when I shake it it sounds like a kids rattle. As far as I can tell the camera still works - zoom, focus, all modes. But it's really troubling that a new phone has something come loose. And more concerned that it's going to continue breaking down. NOT happy at all!
Have you never heard your camera lenses move about your phone before?
When not in use, the lenses don't have a magnetic field keeping them in position and move around freely within the module obviously. All phones do this.
There have been multiple posts in multiple threads in this section. It's normal having to do with the telescoping camera. I believe it's reported that the iPhone is like this too.
I'll add that I haven't noticed anything from mine, and I have really sensitive hearing. I've also had mine in an OtterBox Defender case from day one, so I don't know if that muffles the sound.
OnceAMatrixMan said:
First let me say that I haven't dropped my phone ,except couch to rug. This morning I was trying to rotate the display and I noticed a clicking sound in the camera area. Now when I shake it it sounds like a kids rattle. As far as I can tell the camera still works - zoom, focus, all modes. But it's really troubling that a new phone has something come loose. And more concerned that it's going to continue breaking down. NOT happy at all!
Click to expand...
Click to collapse
That's the OIS. Every OIS rattles.
The bigger the sensor/OIS, the louder the rattle.
Meaning almost every modern phone has this rattle. Just try it out with your old phone, shake it whilst holding it next to your ear: You will hear the rattle.
The P6 Pros rattle is - loudness wise (vs other periscope phones) - slightly above average, but that's not concerning.
Samsung has a support page about this:
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
FAQ for Samsung mobile devices. Find more about Do you hear a small noise from inside of the device when shaking your Galaxy phone? with Samsung Support
www.samsung.com
You can manually test this, by going into your camera and making sure that the tele lens is activated (zoom greater than 4/5) - if you shake it then, the sound will be massively reduced, simply because the OIS has kicked in. In it's "idle" state it creates the rattle.
Thanks all. Weird that I didn't notice it until today. I am a little less concerned now. I'll check the wife's 4a5G when she gets home. My LG G7 didn't have this rattle.
Also sorry about the dup post - didn't see the others, and I check at least once a week, but I hate this app. I had an (unofficial) app a few phones back that mimicked the website well - this one is a mess!
OnceAMatrixMan said:
Also sorry about the dup post - didn't see the others, and I check at least once a week, but I hate this app. I had an (unofficial) app a few phones back that mimicked the website well - this one is a mess!
Click to expand...
Click to collapse
Yeah. I still use the new app occasionally but I do most of my XDA browsing (and especially searching) on the computer and a little in the Android Chrome app. The new forum software definitely has some nice things about it (although I can only think of one or two on the spot). I know they absolutely had to change forum software to make things easier in the background. I'm guessing that the new forum software came with a sample template app and either it's just not possible to implement things as nicely as in the old app, or they haven't been able to dedicate the time and effort to it.
Ah! Found a good search to find other posts about it, not that it matters now and it's probably not all-inclusive. Keyword: rattle.
Personally, whenever I hear about folks actually trying to reproduce the sound on any phone, I get nervous they are going to break their phones.
roirraW edor ehT said:
Personally, whenever I hear about folks actually trying to reproduce the sound on any phone, I get nervous they are going to break their phones.
Click to expand...
Click to collapse
I don't want to cause any panic here, but it is definitely possible to break the OIS with prolonged, excessive shaking/vibration. It's a moving part that can only take so much. In a normal everyday-usecase, that will probably never happen, but there are a couple reports of people who use their phone on their motorcycle (various manufacturers/different phones) that have a broken OIS. Of course some people never tell the true story, maybe they thundered over a pothole with 200 km/h and that caused the OIS to fail, but in the end the reports remain and there is not much anyone can do about it.
I can vouch for what everyone is saying here. I just got my P6P today and it rattles if i shake it by my ear. Definitely dont constantly try to shake it and make it rattle, thats definitely adding wear and tear, although not much, but too much can cause problems.
I normally listen to buds, so I didn't notice on Day 1, but it's Day 6.
I noticed the bottom speaker tends to distort/rattle on low end even when not on Max volume. Is this normal for some of y'all?
This is what I use to test low-end
(1st track)
And my ROG 6 fails playing these tracks clearly in Poweramp.
Granted I am using a Treble-Bass preset on the EQ, but I always time the bass and low-end a few steps down because #1 I don't want bass must, and I want more clarity. I use the same disks for every device I use, phone/tablet speakers, earbuds, speakers... And everything performs great. But the ROG 6 just can't? I did do minor testing on Day 1 and didn't hear anything, but now I do hear noticable vibration.
Should I take it back? Is it normal and I'm being overly analytical?
I got my phone from Mobile Advance. They said if they couldn't replicate my issue, they charge a 20% restocking fee. Problem is 20% of $1200 is $240.
So please tell me y'all are hearing distortion/rattling too and it's not just me.
You can hear the distortion best at 13 seconds into investigation and the next 5 or 6 seconds after that.
And on Minstrel the audio is clearly clipping and distorting.
Volume is 80%
EQ looks like:
https://imgur.com/a/N6Qu3CI
This is a bass and treble boost, but it's so mild that it shouldn't be straining the speakers
System EQ is flat.
I also dealing with this:
https://imgur.com/ScSJ6il
https://imgur.com/lg8vyFX
Two pictures of ROG 6 in the dark, only difference is the phone is flipped. You can notice some pretty significant light bleed
yes its normal.
Danishblunt said:
yes its normal.
Click to expand...
Click to collapse
Even at low volume
Even the light bleed?
Here are the images, didn't img url doesn't work here
https://imgur.com/a/ujSt17a
These light smudges are the top corner of the phone displaying a #000000 black image, photographed by an LG v60.
All my other AMOLED devices I have in the house display this image so black you can't even tell the screen is actually on. My ROG 6 can't
Rottytops said:
Even at low volume
Even the light bleed?
Click to expand...
Click to collapse
Sad to say but yes.
As for your screen its ASUS rather poor implmentation of "green tint fix". You probably notice the lowest brightness level of the ASUS is much higher than some of your other phones, its their way of working around the green tint of these samsung panels.
The downgrade in hardware for the speakers + AMP is the reason why the quality isnt as good. The days of 1 amp per speakers are long gone.
On ASUS forums people are complaining about speakers a lot.
If you want more examples of how your speakers will go down the drain:
at 0:46
0:38
Honestly sounds like the speakers are about to blow up, even at lower volume levels. ASUS doesn't really give a damn tho, they claimed they "couldnt reproduce it" despite literally everyone else is able to easily reproduce it, honestly sounds like ASUS can't fix it and pretend its not a thing.
It's a repeat of the Rog3 where ASUS refused to fix the display where I had to come along and fix it via my kernel. Unless you find some devs that own the device and are bothered enough to fix it, you're out of luck.
Danishblunt said:
...
Click to expand...
Click to collapse
I already issued a return for replacement. Not super hopeful after this thread but maybe the replacement will be better? I have/had a 30-day return window so if there was ever a time to try a replacement, now's the time.
Rottytops said:
I already issued a return for replacement. Not super hopeful after this thread but maybe the replacement will be better? I have/had a 30-day return window so if there was ever a time to try a replacement, now's the time.
Click to expand...
Click to collapse
So distortion should be hardware issue to issue for replacement?
Lossani said:
So distortion should be hardware issue to issue for replacement?
Click to expand...
Click to collapse
Screen bleed was.
They could just argue the speakers are supposed to sound like how they do.
Screen bleed is undeniable.
And it really doesn't matter what excuse you/I/anyone should have to try for another replacement, if you have a 30 day return option to ameliorate a $1200 device investment, you should probably use it.
Hello has this distortion been fixed? Is the distortion only with the Chinese variants that have been flashed with global rom? Is the distortion affecting all batches or are there some batches that don’t have the distortion? I’m thinking of buying the global version, any help and info would be appreciated
Not fixed.
Sent back for replacement.
My model is the one sold by mobile advance for the North America region compatible with North American radios
Rottytops said:
Not fixed.
Sent back for replacement.
My model is the one sold by mobile advance for the North America region compatible with North American radios
Click to expand...
Click to collapse
Thanks for the reply, I’m buying mine from eBay but it’s a global edition so hoping it’s a good batch
Thanos88 said:
Thanks for the reply, I’m buying mine from eBay but it’s a global edition so hoping it’s a good batch
Click to expand...
Click to collapse
Make sure it's an authorized seller for the best buyer protection, best refund policy, and probably lower price. If you buy from a more riskier account.
I say that because you can buy from an independent seller and still likely get an ROG 6, but if you nit pick some things about the screen and speakers like I did, you most likely won't have much options to deal with it.
I got my phone 10 days before it's release, new in box sealed, unused phone... And 5 days later my problems started showing up.
Had I got my phone not from an authorized seller, of likely have a harder time convincing them for a replacement
Rottytops said:
Make sure it's an authorized seller for the best buyer protection, best refund policy, and probably lower price. If you buy from a more riskier account.
I say that because you can buy from an independent seller and still likely get an ROG 6, but if you nit pick some things about the screen and speakers like I did, you most likely won't have much options to deal with it.
I got my phone 10 days before it's release, new in box sealed, unused phone... And 5 days later my problems started showing up.
Had I got my phone not from an authorized seller, of likely have a harder time convincing them for a replacement
Click to expand...
Click to collapse
Thanks for this information. I’m buying from a eBay business seller and they have a 30 day no quibble return policy. I’ll put the rog through extensive testing the second I receive it. Is the speaker issue the only problem I should look out for ? Anything else I should check ?
Thanos88 said:
Thanks for this information. I’m buying from a eBay business seller and they have a 30 day no quibble return policy. I’ll put the rog through extensive testing the second I receive it. Is the speaker issue the only problem I should look out for ? Anything else I should check ?
Click to expand...
Click to collapse
Speaker distortion is on the low end. So on base heavy audio, you'll hear rattling.
High end may sound a little tinny.
You can make the argument that these "Problems" were intentional and thats how they're supposed to sound.
However the faint glow of light bleed on the screen is a legit problem. It's an only noticable in low light but once you notice it, it's impossible to not notice.
AMOLED is supposed to have every pixel be it's own lightsource. So if the value is #000000, then the black should be so black that you can't even tell the display or that pixel is even supposed to be on. Well on my phone, it doesn't/didn't.
Not my only AMOLED devices don't have this is problem.
But the real big issue of having this faulty screen issue within 7 days of ownership is that the only other person here is telling me "Oh that's normal"
Rottytops said:
Speaker distortion is on the low end. So on base heavy audio, you'll hear rattling.
High end may sound a little tinny.
You can make the argument that these "Problems" were intentional and thats how they're supposed to sound.
However the faint glow of light bleed on the screen is a legit problem. It's an only noticable in low light but once you notice it, it's impossible to not notice.
AMOLED is supposed to have every pixel be it's own lightsource. So if the value is #000000, then the black should be so black that you can't even tell the display or that pixel is even supposed to be on. Well on my phone, it doesn't/didn't.
Not my only AMOLED devices don't have this is problem.
But the real big issue of having this faulty screen issue within 7 days of ownership is that the only other person here is telling me "Oh that's normal"
Click to expand...
Click to collapse
Would you say those issues are major in terms of will they affect future use? Are they irritating at all or can you look past them?
I just ordered my rog 6 from a uk seller brand new sealed so I’ll post on here about the sceeen and speakers if any issues that you’ve mentioned
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Rottytops said:
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Click to expand...
Click to collapse
Thank you for all of your info. Please update on this thread when you’ve received your replacement & if your replacement still has the same issues or not.
And I agree, ASUS put so much hype behind this phone and it’s turned out to be a disappointment
Rottytops said:
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Click to expand...
Click to collapse
Sadly the screen is just some leftover garbage. E4 has been replaced by E5 last year. The speakers used to have dedicated amp per speaker (rog3) they also removed that. Its a massive downgrade. The E4 panel is nothing special either, ull find it on budget phones.
Just got my "replacement" with some good and bad news.
Good news. I got much better sounding speakers. The same problem I heard as little as 60% volume doesn't manifest itself until 100%
Bad news... Kind of... The light bleeding, fringing, glowing, whatever you wanna call it, is technically worse on the new model. It's no longer exclusive to the one corner of the phone, it fills up most the screen from top to bottom.
While this may sound worse than before, and technically is... But because the issue is more evenly distributed across the screen, it makes for a far, far less distracting issue. While it isn't 100% true black,
No longer is my eye drawn to the the one corner on dark screens. Now the entirety of the screen seems like it matches.
I suppose these phones arent going to come completely "perfect"
But as long as I can ignore or can't notice the issues, I'm more content. Out of sight, out of mind.