Internet connection not working on my HTC Desire - Desire General

hello folks..
hope you all doing good..
since 2 hours my Internet connection is not working on my desire,,it was working in afternoon but not since evening..
when on the internet, its shows a Sync sign on my notification bar But nothing sync & only upload bar is ON and download bar is off, so not able to open any web page.. and the other thing is my internal memory shows 60mb free which earlier showed as 50mb.. so i'm little confused here. whats going on..
need help from you guys,so should i make my internet work.
thanks

First of all, what ROM are you running, or are you still running on HTC's factory Sense? Secondly are you using WIFI or cellular network? And how do you know that your internet connection is not working? Give us some more detail to work with

i have not root my phone,,im running official gingerbread on my desire & using htc factory sense..
i'm trying to use cellular network,,dont have wi-fi.
i'm not able to open any webpage or android market...there is sync icon on notification icon which appears once i connect to cellular network & nothing happens..

Just for asking, but have you tried rebooting your phone?
Also, do you know of anyone else who is using the same carrier, and check if they are having the same issues?
Did you maybe skip your contract limit?
I'm asking you these questions, to be able to isolate the problem, and not just point fingers at your phone

yes i reboot my phone,removed battery & again restarted,,but still internet doesnot work..
nope,,non of my friends are facing this issue & net is working my other nokia phone..and still 850mb data is available for me to use,,
yea i understand that..

This problem is dwindling down to be related to your mobile.
Are you using an APN? If so, can you open it, write down the settings, *delete it* reboot your phone and create a new one with the same settings?
If you are not, I'm beginning to run out of ideas of what could be causing you this issue.

guys i got the solution... the below software made me help copy messages & all my contacts to pc..
http://www.wondershare.com/android-manager/guide.html
try it,,u will love it..
thanks for ur reply
gbu

hey mate i did factory reset,,still same problem occurs,, & cannot connect to internet...
any suggestions ..what can i do next?

You may want to try one last thing. Swap your sim into another mobile from which you can access your carrier network and access your internet from it. If it works then I'm afraid you're going to have to take your mobile for repair since you're still on stock rom. If not then somethings up with your contract, and should contact your carrier for an explanation.
Sent from my HTC Desire using XDA

yea im currently doing that... :/

i insert my sim into different cellphone,,still internet does not work.. it gives following message---
Data connectivity problem. The server failed to communicate , Try again later.
now, what to do?

I suggest you talk to your contract carrier since it seems that your phone is not the problem.
Sent from my HTC Desire using XDA

Related

help mobile internet has stopped working.

hi, my mobile internet stopped working a few days ago, it wasnt after an update or anything, the only thing i can think of is i enabled installing to sd card and put it back to normal.
my phone was and is unrooted desire stock latest firmware. im on O2 postpay.
ive attempted to fix it by checking all the apn settings, restarting my phone, turning my phone off for ten minutes, factory reset, but still it seems i have no internet even with the right settings..
i turn wifi off, mobile internet is switched on, i do not get any mobile internet icon up top, and of course nothing.
any help would be much appreciated. thanks in advance.
supasye said:
hi, my mobile internet stopped working a few days ago, it wasnt after an update or anything, the only thing i can think of is i enabled installing to sd card and put it back to normal.
my phone was and is unrooted desire stock latest firmware. im on O2 postpay.
ive attempted to fix it by checking all the apn settings, restarting my phone, turning my phone off for ten minutes, factory reset, but still it seems i have no internet even with the right settings..
i turn wifi off, mobile internet is switched on, i do not get any mobile internet icon up top, and of course nothing.
any help would be much appreciated. thanks in advance.
Click to expand...
Click to collapse
I have faced similar issue as you describe here. I had internet until I installed an application on my HTC Desire (Froyo 2.2). It was some application which would let me access my HTC files through a web interface from my LAN PC. After I uninstalled the app I did not have access to the internet though it was connecting to WiFi.
Issue was solved when I did a factory reset of the phone, I lost all my apps and contacts, but after this internet was working again on my phone. Now I'm thinking that I better had to check what was the VPN parameters set as I believe that program could set some values there without reverting back after uninstalling it.
Hope this helps.
hi thanks for the reply but as i said, i have done a factory reset and its still not working..
Im on O2 uk and my data stopped working today, my apn name had the word void at the end???? i reset to defaults and its been ok since.
i guess O2 had some problems
Mine never said void but ive reset it to default many times, no change
Sent from my HTC Desire using XDA App
For those who give a toss.... i put someone elses sim in my phone and mobile internet worked, my sim in the other phone didnt, i have a feeling it is my simcard so ima change it, if u dnt hear from me then all went well. Peace out.
Sent from my HTC Desire using XDA App
did u try to clean your sim?
I dont know how to, i did blow on it and rub it a bit.
Sent from my HTC Desire using XDA App
Just a though
Do you have any VPN declared in the settings?
(Settings/Wireless & networks/VPN Settings)
No.
But its sorted now. I got the new sim but it didnt work so i went back and they said when they switched the sim they accidentally removed the free internet bolt on.
I think they may have bullshitted me somewhere but it works now anyway.
Sent from my HTC Desire using XDA App

[Q] Custom Roms effect on Whatsapp

Dear Guys,
I met a problem with whats app recently, although I am using the latest version.
When my mobile goes to standby mode, whats app doesn't deliver any message unless I power the phone and start surfing or doing any stuff.
I have met this problem with several custom ROM. taking into consideration that when I set the email to push, it works good but whats app is still delays the messages till I wake up the phone and start surfing or browsing.
does custom kernels did something to that for the sake of battery saving??
Can Any one help?? or have an idea about it that??
i am having this problem too.
Although i am not using i9000(I am using LG optimus black), I can't receive whatsapp in the stand by mode.
Only if i turn on the screen, the notification box will jump out.
I didn't meet this problem while using the shock firmware.
Hope can have a solution.
change wifi policy to not sleep and see if it relates
if you are connected through :
1) Wifi: go to wireless settings, press menu, change the "Wifi policy" to "never"
2) Mobile internet: cant help you, you should ask your provider if they have problems with C2DM push notifications.
For me I resolved the issue by using another Provider company that supports C2DM. And changed the settings of the wifi policy.
*C2DM :cloud to device messaging.
Sent from my GT-I9000 using Tapatalk
Maybe not using the popup box, I'm on JVR and these problems haven't occur ever .. heavy what'sapp user here
I've the same problem since i've reinstall whatsapp.
I changed my sim card cos i changed my operator and so I unistall whatsapp and reinstall it. So I finally succefully install the new version (i had the last version on whatsapp) and was able to use it for a few days.
But today the messages didn't get delivered, i got the red clock :/ that really sux and dunno why. I reinstall it and worked for a few minutes and now it's impossible to send any message :/
I'm actually on darky room 10.1
!nSoMn!aK said:
I've the same problem since i've reinstall whatsapp.
I changed my sim card cos i changed my operator and so I unistall whatsapp and reinstall it. So I finally succefully install the new version (i had the last version on whatsapp) and was able to use it for a few days.
But today the messages didn't get delivered, i got the red clock :/ that really sux and dunno why. I reinstall it and worked for a few minutes and now it's impossible to send any message :/
I'm actually on darky room 10.1
Click to expand...
Click to collapse
I was about to tell you, may be there is issues pertaining to your network , but after you mentioned darky rom, I changed my mind, one of my friends is experiencing this problem and he is on darky rom 9.2 EE, you can refer this issue to darky, maybe he can help you through.
Sent from my GT-I9000 using Tapatalk

[Q] Phone hangs after calls

My phone have been acting strange for awhile now. Sometimes after I end a call the phone seams to lock itself så I can't recive or make calls or sms.
It does'nt happen all the time and it started when my phone was completly stock aslo.
I've tried diffrent roms without any change. Did a factory reset today and did'nt install anything and it still happend.
Got a tip to try another SIM card but it seams my kids have lost it somewhere so I can't do that now.
Also had it sent to service and they changed the motherboard on the phone, so it should'nt be hardware related either.
Any other tips perhaps?
No ideas what this can be?
I have to restart my phone like 15-20 times a day because of this problem
PeterDer said:
My phone have been acting strange for awhile now. Sometimes after I end a call the phone seams to lock itself så I can't recive or make calls or sms.
It does'nt happen all the time and it started when my phone was completly stock aslo.
I've tried diffrent roms without any change. Did a factory reset today and did'nt install anything and it still happend.
Got a tip to try another SIM card but it seams my kids have lost it somewhere so I can't do that now.
Also had it sent to service and they changed the motherboard on the phone, so it should'nt be hardware related either.
Any other tips perhaps?
Click to expand...
Click to collapse
I cannot understand what you mean by "lock itself", is your phone getting frozen? does it disconnect from network? does it just simply stay connected and do nothing when you dial/sms?
I think this info can help people directing you in the right direction...
When I end the call the phone icon stays in the notificationbar for like 15 seconds and after that I can't call or send sms.
Only way to get it working again is to reboot the phone.
I can still check e-mails and use browser when it happens, so it's only calls and sms that's not working.
Tried to format my memorycard today to see if it helps.
For some reason it seams to be working better when I'm at home and use WiFi.
Could it be that when I'm talking on the phone and it tries to sync something it happens? But when WiFi is on it works anyway? But it's a workphone so I don't use it much at home so that could be it too
If you are not using 3g/HSPA data and only using WiFi, it is worth putting your phone into 2g network only and see if that helps the issue.
You can do that in wireless and network setting, mobile network and chose GSM only.
Guess I could try that to. Question is what to do if it work.
Seams pointless to have a smartphone without 3g.
Or is there something more then the motherboard that could be changed perhaps?
Sent from my Desire HD using XDA App
PeterDer said:
Guess I could try that to. Question is what to do if it work.
Seams pointless to have a smartphone without 3g.
Or is there something more then the motherboard that could be changed perhaps?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
If switching to 2g works, either it is a Radio problem/Network compatibility problem or hardware. I would suggest contacting HTC again and see they have an option to change something else.
Tried this week with mobile internet turned of and the phone worked like a charm then.
Think it could be the sim card that causes that?
Gonna try contacting htc again and see if there is anything else that could cause it.
Have been trying different radios aswell without luck.
Sent from my Desire HD using XDA App

[Q] 3G Not Working Correctly

Hey there! I've recently started having problems using 3G on my DHD.
I'm running Android Revolution HD 5.2.3, but the issues started occuring many versions before this, I just haven't had a chance to sit down and look into the problem.
When I connect to 3G, the icon appears in the notification bar but I simply seem to have no connectivity at all. Occasionally the icon will change to a H. If I try to browse a webpage, the up arrow on the icon will light up and the down arrow will occasionally flicker, but nothing happens. Can't browse webpages or use any apps that require a connection.
Sometimes it will randomly start working again for 15mins or so and then drop out again. 90% of the time, turning airplane mode on and then off again will fix the problem for 15mins also before it drops out.
Does anybody have any idea what problem I may be having? I'm with Vodafone Australia.
Update: At the suggestion of another XDA member, I tried flashing another radio and I'm still having the same issue, so I assume it is not related to the radio.
Bonus Question: When I can get access to 3G, since upgrading to ARHD 5.2.3, the google homepage no longer detects that I'm on a mobile device and does't take me to the mobile version. How can I fix this?
Please do check your 3G mobile data APN configuration. Make sure the 3G APN matched with your current carrier 3G configuration (search google for your Vodafone APN setting). The letter H indicates HSDPA connection (or 3.5G, maybe).
In browser setting, check your user agent setting, set it to Android/mobile. If not, clear cache and data of Browser program in Manage Application Setting.
Sent from my HTC Desire HD using XDA App
Fixed the browser, thanks!
However, I have set up my APN correctly (as far as I am aware) and am still having the issue. Could re-flashing my radio help?
Update: At the suggestion of another XDA member, I tried flashing another radio and I'm still having the same issue, so I assume it is not related to the radio.
You have a fine, working mobile data, so you shouldn't have to push radio,RIL or flash kernel though. My best suggestion was the APN thing mentioned earlier. Or its network carrier related maybe? Try to consult your carrier customer service.
Sent from my HTC Desire HD using XDA App
drpsyko said:
You have a fine, working mobile data, so you shouldn't have to push radio,RIL or flash kernel though. My best suggestion was the APN thing mentioned earlier. Or its network carrier related maybe? Try to consult your carrier customer service.
Sent from my HTC Desire HD using XDA App
Click to expand...
Click to collapse
I consulted customer service and they are uncertain of any problems and simply told me that their service is 'not guaranteed to be perfect'.
However, a friend who lives in my area on the same carrier with the exact same phone is having no problems at all with connectivity, so I'm certain it's related to my phone alone.
I consulted customer service and they are uncertain of any problems and simply told me that their service is 'not guaranteed to be perfect'.
Click to expand...
Click to collapse
Wow, that is not a nice thing to say to a customer. Have you tried to revert to stock rom with stock kernel and vodafone radio?
Sent from my HTC Desire HD using XDA App
I haven't tried that as I couldn't find the stock vodafone AUS RUU (I think that's what I need anyway...)
But I've had a custom rom and custom radio since the day I got my phone and up until two months ago or so my internet has been incredibly fast and not dropped out once, so I'm doubting it's ROM/Radio related... Starting to worry that it could be hardware.
Denavar said:
Starting to worry that it could be hardware.
Click to expand...
Click to collapse
I'm afraid so too. That's the worst case scenario. Still, you should consult someone who's expert in this matter personally. Not the repair shop (that would be last resort).
Sent from my HTC Desire HD using XDA App

Mobile Data Connection don't work

Hi,
my Z Play has stock nougat ROM and I have a big problem.
If I go out of a WiFi network area, the phone switches to mobile network. Signal shows full. But if I start apps like TuneIn or make a Google web search or anything like this, it doesn't work. It loads and loads and loads forever.
So I have to switch it to airplane mode and back and then it works.
WhatsApp comes to my device in this case, but nothing bigger.
Does someone have this problem, too and can help me what I can do?
That's really annoying. Sometimes it lost connection while I'm in mobile network, then I have to do the airplane mode thing, too....
Yep...doing this since yesterday when I got nougat...Of course Verizon sending a new sim..will let u know if it fixes..This update screwed this phone
Sent from my LG-H918 using Tapatalk
Oh well.... Yeah, thanks for further updates
Try wipe cache partition

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