Develop Bugs

stolen phone and android market

Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
I also blocked the imei but it doesn't seem to have worked because I can see they are still using it. My question is: is there any way to know the phone number of the sim? I could try to track them if it could be possible or it's just the operator? I sooo want my phone back! (even if now I've got a galaxy sl).

gianpa said:
Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
I also blocked the imei but it doesn't seem to have worked because I can see they are still using it. My question is: is there any way to know the phone number of the sim? I could try to track them if it could be possible or it's just the operator? I sooo want my phone back! (even if now I've got a galaxy sl).
Click to expand...
Click to collapse
Did you install Wavesecure or lookout? If so, they let you track the phone etc...
If you use 2-factor gmail login, you can disable the one-time password that your google account uses.
But without Wavesecure or equivalent, you can't really track the number, unless your network can (and most won't do it, citing "data protection" even when you own the phone).
Stupid laws like this mean technical precautions are best. WaveSecure and other such apps can even GPS locate the phone

Sucks man, I feel for ya... Wishing you the best in your search for these idiots. Give them a firm beating.

agentfazexx said:
Sucks man, I feel for ya... Wishing you the best in your search for these idiots. Give them a firm beating.
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Click to collapse
While I couldn't condone that, having a GPS position of your device does have many uses, including directing the relevant law enforcement personnel to them, or indeed anyone else who happened to be in possession of the GPL location
I strongly recommend everyone uses some form of tracking app on their phone. There's free and open source ones available...

Well, if they're still using the phone and it's still connected to your Google account, then you can go to the marketplace from your computer, install Lookout on it, and attempt to track it down, lock it, or wipe it. It's worth a shot.
After that, change your google password. It really sucks though that the Market doesn't have an easy way for you to remove a device from your account though. I had my EVO stolen last week, and I looked for hours trying to figure out a way to separate it from my account with no success.

oh oh?
sorry dude very bad for you. change your password from gmail and save the contacts

CocoaGoddess said:
Well, if they're still using the phone and it's still connected to your Google account, then you can go to the marketplace from your computer, install Lookout on it, and attempt to track it down, lock it, or wipe it. It's worth a shot.
After that, change your google password. It really sucks though that the Market doesn't have an easy way for you to remove a device from your account though. I had my EVO stolen last week, and I looked for hours trying to figure out a way to separate it from my account with no success.
Click to expand...
Click to collapse
Ooh smart I forgot about that. Lookout won't do that unfortunately, as you need to set up an account of sorts...
/me wishes you could VNC into your droid phone via google's cloud to phone system, thus negating the issue of NAT.
I wonder... there MUST be an app that allows you to install an app to the phone, that somehow conveys location to you, without entering info on the device...
If not, perhaps we need to work out a way? The issue is how to tell it who to email... Or...
/me sees an idea emerging...
How about an app allowing you to locate phone AFTER it was stolen, without needing to set anything up?

There is!
It's called Plan B (I can't post the link because I'm too noob on this forum, just search the market)
but the market won't let me install it on any phone, I don't know why

my phone wasent stolen but i always thought if it was that they could just use my card info that is stored and buy any apps they wanted my mom uses my captivate now and for the love of god i cant fig out how to take my info out and replace it with hers when i go to add account it still want let hers add any suggestions

gianpa said:
Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
Click to expand...
Click to collapse
Where can I read on the market which operator is being used on my stolen phone?

Marketplace not available - US - RESOLVED

I just got my Sprint Arrive today, and have been working on getting it set up. I'm having a problem with Marketplace.
I am in the US, and have a Windows Live account, based on a Hotmail email address that is from 12 or 14 years ago, probably. That Windows Live account is linked to my MSDN account, and I have never had any problem. Marketplace works within the Zune software on the computer, but when I attempt to use it in the phone, it tells me that "Marketplace is not yet available in your country/region."
I have not been able to find a setting that says what country I'm in, and I haven't found a way to remove the Live account from the phone, so I can try re"installing" it.
I just created a Live account for my wife today, and Marketplace works fine on her Arrive.
Anyone have any suggestions?

Go to https://billing.microsoft.com/viewpersonalinfo.aspx, what do you see under Country/Region?

Under Personal Information, it says United States. Also of note, I have a credit card on file, and have made purchases through Marketplace using my WinMo 6.5, 5.0, and 4.0 devices, as well as having a soon to be depricated "lifetime" MSN Direct account for my Garmin Nuvi. I'm puzzled.

There is also an XBox Live account that I didn't know I had. The phone must have created it??? It says United States, too.

What about https://account.live.com/?

That one says United States as well. I appreciate the tips, though!

Oh, now this is getting ridiculous......... I uninstalled the facebook app that I put on earlier, and now when I try to put it back, it says I already purchased it. It doesn't give me a way to reinstall it. Microsoft is really ticking me off with this phone, and I've been looking forward to it since last May.
And I still haven't gotten the marketplace on the phone to work - only through the computer. I'm about ready to throw this thing.

When it says you already purchased, it should allow u to install
Not sure what going on...

Well, for the moment, I'm stuck with Marketplace in Zune. Could be that the Install button is available in the phone Marketplace, but I don't see one in Zune. I have a ticket in with Sprint advanced tech support, and they are supposed to get back to me, but of course, this is day 3 of Sprint having this OS.

yeah... it's down for me as well. i'll use Zune if anything.

Well, the Sprint rep never called me back last night, so on the off-chance that it would work, I reset my phone. Now it works.
Thanks for the tips, guys.

Shazam 2.0

A word of warning. The new Shazam has appeared today in the marketplace as well as Shazam Encore. When you read the description it says you won't lose functions if you bought the app before May 18th, that's a lie!
You see, you can't update the old free app because it doesn't exist anymore, only 2.0 exists now. 1.0 doesn't even show up in your purchase history!
If for a reason you have to reinstall it, 2.0 will count as a new purchase and you will lose unlimited tagging. You will keep unlimited tagging only if you never ever have to reinstall the app. When you reset or buy that shiny Nokia phone in 6 months, you will only get Shazam 2.0, not the one you first got for free.

I have 1.0 installed on my phone, (I guess it's 1.0, there is no about menu for it anywhere, but it's been there for over a month and I have unlimited tagging. no update shows up in marketplace.
Are you saying that if I remove the 1.0 from my phone, I can then only install 2.0 and it will have limited tags?
Once Bing handles song tags, it won't matter much, but I have Shazam installed in my restore file, so I guess I can never really "lose" it.
What if the 1.0 xap was floating around and it was installed, wouldn't it too have the unlimited tagging?

True. It's not an update.
Just wait for Mango to have bing audio, music, whatever (;

munkeyphyst said:
I have 1.0 installed on my phone, (I guess it's 1.0, there is no about menu for it anywhere, but it's been there for over a month and I have unlimited tagging. no update shows up in marketplace.
Are you saying that if I remove the 1.0 from my phone, I can then only install 2.0 and it will have limited tags?
Once Bing handles song tags, it won't matter much, but I have Shazam installed in my restore file, so I guess I can never really "lose" it.
What if the 1.0 xap was floating around and it was installed, wouldn't it too have the unlimited tagging?
Click to expand...
Click to collapse
Yes, if you remove it from your phone or buy a new phone it will not be the same version. It's not going to show up in your purchase history either even though you had it before they changed it to 2.0.

it's too bad they went that route. They'll lose customers for sure, and as Bing will do it for free, they really should be trying to build as large a loyalty base now as they can. Seems like a silly decision to me, but it's their app, their company, their choice...

I contacted Shazam, at least they were fast to answer. Hopefully he didn't get this confused with the update that went live today:
Daniel Van Damn, May-26 14:23 (BST):
Hi there
Sincere apologies for any issues caused by our recent update.
The issue has been identified and resolved, and the updated application has been submitted to the Marketplace for final approval. You'll be notified within the Windows Phone Marketplace as soon as it's available for download, this should take place within the next couple of days. If you've previously had unlimited tagging within your application, this will remain unaffected post-update, and will for all future updates. If your app is being stored in an incorrect location eg. the xbox gaming hub, it will be returned to the correct location.
Again, we're very sorry for this issue, and for any inconvenience it may have caused. Please feel free to get back in touch with any further questions or concerns you may have.
Kind regards,
Daniel Van Damn
Customer Services
Click to expand...
Click to collapse

sounds like they are talking about the previous issues and the update submitted to the marketplace is the one we're looking at now

Right. It sounds like we all need to email them to let them know that the current "fix" doesn't fix anything, and see what they can do about it.
My guess is that they won't be able to do anything. There are problems with the marketplace. I've already had one other app get lost due to a marketplace fluke, where instead of getting submitted as an update, it was submitted as a new app, forever breaking the update path for existing users. The developer apologized, but was unable to get Microsoft to transfer the purchase history from the old version to the new one.
So apparently Shazam is dead. Because I'm not going to spend $6 for a service that will be free in the OS in a few months.

Yeah we could try that.
email is: [email protected]

OK. Email sent. We'll see what happens.

http://forum.xda-developers.com/showthread.php?p=14167853#post14167853
Seems to be in the store again, and placed in the correct section once installed... will try it out after this meeting

Avandor said:
http://forum.xda-developers.com/showthread.php?p=14167853#post14167853
Seems to be in the store again, and placed in the correct section once installed... will try it out after this meeting
Click to expand...
Click to collapse
Yeah came back yesterday. The issue is this version makes you lose unlimited tagging even if you bought the app before May 18th.

Great news! After a few exchanged emails with Shazam support they asked me to find my Device ID (there's a free app for that) and did some magic tricks within their database. I reinstalled the app and now I have unlimited tagging back!

Cool! Just curious, did you try installing the update before their database tweak? And if so, did you encounter the 5 tag limit? I only ask because I had to hard reset my Focus a few days ago to install a new SD card, and since I reinstalled Shazam 2.0, I have not seen the limit. I've done about 20 tags, and everything has worked fine.
Also, if their database is device id based, shouldn't your device have already been there?
And on another note, if the database IS device id based, that means anyone who upgrades to a new phone will lose their unlimited tagging, which makes me . It should be based on your Live ID, which (I think) follows you from phone to phone.

I tried to update but the marketplace wouldn't let me as Shazam 1.0 doesn't exist anymore. I had to uninstall it and install Shazam 2.0 and that's where I was hit with the tag limit.
I agree that their database should be done with Live IDs, just makes sense.

Peew971 said:
I tried to update but the marketplace wouldn't let me as Shazam 1.0 doesn't exist anymore. I had to uninstall it and install Shazam 2.0 and that's where I was hit with the tag limit.
I agree that their database should be done with Live IDs, just makes sense.
Click to expand...
Click to collapse
Interesting. Yeah, when I said "update" I should have been clearer. I meant did you install the 2.0 version that showed up. The reason I asked is because that is what I did after my hard reset, but I never got hit with the limit. Maybe my device id was still correct in their database, but somehow yours got lost.

Peew971 said:
I tried to update but the marketplace wouldn't let me as Shazam 1.0 doesn't exist anymore. I had to uninstall it and install Shazam 2.0 and that's where I was hit with the tag limit.
I agree that their database should be done with Live IDs, just makes sense.
Click to expand...
Click to collapse
Peew971, Im still with Shazam 1.0 as I don't want to lose the unlimited tags.
Is it worth updating to Shazam 2.0 ?
Thanks

It's basically the same app really, not sure if the YouTube feature is in 1.0 but I never use it. I'd say 2.0 will guarantee you get future updates but as long as yours is working there's no need to update right now.
If you do update to 2.0 and get a tag limit, do contact Shazam support, they'll fix it for you.
Sent from my Omnia 7 using XDA Windows Phone 7 App

Thanks for ur reply

Can someone help me with exporting this shazam database ?
Thank you.

shazam - anyone been able to get their unlimited tagging back?

as someone who downloaded shazam in the market before they started charging for it, i always had unlimited tagging with the free version of the app...and it always carried between whatever ROMs i had installed on any given day.
since upgrading to the nexus, i can't get it to give me unlimited back. i tried restoring a titanium backup from my incredible, that also didn't work. still waiting to hear back from their support team on it...
has anyone who was grandfathered into the old shazam app gotten unlimted tagging to work?

I had the same problem, but fortunately I bought Soundhound when it was .10 for the 10 billion download sale.

I've had soundhound for a while now, got it when it was the free app of the day on amazon. If I would've known this was gonna happen though, I would've bought shazam encore when it was 10 cents. I very much prefer shazam.
Has anyone been able to get unlimited tagging working?
Sent from my Galaxy Nexus using Tapatalk

They actually just responded to my email outlining how to get it transferred to the new device...I'll post it here for anyone who might need it. I'm going to email them later tonight with my info, we shall see if they honor their own policy.
-----
I've received a new Android handset, can I transfer my free/unlimited app to my new handset?
Users who’ve downloaded and setup the free Shazam app prior to the 13th July 2010 can now keep their unlimited tagging status when switching to a new Android device. Note, users who purchase Shazam Encore can re-download Shazam Encore from the Android Market free as long as they use the same Google account on their new device.
To keep your unlimited tagging status, follow the steps below.
1) Note down the IMEI number of the Android device which had Shazam installed with unlimited tagging.
Trouble finding your IMEI? • If you still have the original device, the IMEI number can be found under Android Settings> About Phone> Status > IMEI. • The IMEI will be printed on a label on the device, usually under the battery. • Your carrier may also give you this information from their records if you have sold your device or lost it. • It may also be found located in/on the handset's original packaging.
2) Launch Shazam on your new device and click on Settings>About Shazam
3) Click the email address link ([email protected]). This will open up a pre-populated support email (containing your current MEID/IMEI) using your preferred email client.
4) Change to Subject text to “Android: Transfer Unlimited Tagging”
5) At the bottom of the mail, enter the IMEI number of your old device which was granted unlimited tagging.
6) Select Send
If our records indicate you were granted unlimited tagging on your old IMEI, we will transfer the same status over to your new device. Please note: Your old device will be reverted back to limited user status.

Not that this is of any help but I always thought that feature was tied to your google market account. I would have shazam grandfathered installed to multiple devices and all would show unlimited tagging. Did they recently change it? Not that shazam (non encore) shows up in my market for me anyways.

staticx57 said:
Not that this is of any help but I always thought that feature was tied to your google market account. I would have shazam grandfathered installed to multiple devices and all would show unlimited tagging. Did they recently change it? Not that shazam (non encore) shows up in my market for me anyways.
Click to expand...
Click to collapse
It is if you bought shazam encore...this is for people who had shazam before they started charging for it...
Sent from my Galaxy Nexus using Tapatalk

[Q] Marketplace - can't buy apps any longer

I purchased 3 or 4 apps yesterday when I got my L900. Now, it won't let me buy. Says to check Zoon. Even ATT doesn't work.
Suggestions greatly appreciated!! Thanks

sloosley said:
I purchased 3 or 4 apps yesterday when I got my L900. Now, it won't let me buy. Says to check Zoon. Even ATT doesn't work.
Suggestions greatly appreciated!! Thanks
Click to expand...
Click to collapse
If you log into Zune, you should be able to go to purchase history and see if the download occured. Also, you can go to Windowsphone.com, click on your account and see the same downloads.
What you say about the AT&T section though indicates a potential problem. If the AT&T section and/or the Nokia section is missing from the marketplace, it indicates you may not be provisioned correctly. All Windows Phone users get Marketplace. Those special sections, called Storefronts, are available only to validated customers of that carrier, hardware or OEM. It may take a few hours for them to actually show up. If yours is not showing up, then it indicates a connection is not being correctly made. I'd call AT&T and validate your data connection is correctly set up. Been alot of that going on the last 4 days, but now that the phone is released to the public, we should see less of it occuring.
Good Luck

Ive got a problem with a CC that expired. They let me update my expiration date but not the stupid CCV code... DUH. So I ended up adding a different card.
Check https://billing.microsoft.com

hx4700 Killer said:
Ive got a problem with a CC that expired. They let me update my expiration date but not the stupid CCV code... DUH. So I ended up adding a different card.
Check https://billing.microsoft.com
Click to expand...
Click to collapse
Did you call billing...you should have been able to edit the credit card and validate it online.

I logged in to Zune and found my purchase history. However there aren't any registered devices. Do I need to sync the L900 with Zune on a computer? Could that be why I can't download/purchase new apps?
Thanks!

sloosley said:
I logged in to Zune and found my purchase history. However there aren't any registered devices. Do I need to sync the L900 with Zune on a computer? Could that be why I can't download/purchase new apps?
Thanks!
Click to expand...
Click to collapse
YOu don't need to sync, though it makes it easier to see. The results you're looking for are pulled off of your account with Microsoft. As long as your zune account and microsoft account are the same ID, there's no worries.
However, if you go to WindowsPhone.com and log in, this is the uber site. You will see your information here, and be able to see your device, and potentially reinstall most apps from this site.
Go to Microsoft.com/windowsphone. log in with your Windows Live ID on the right side. You'll see your registered name appear. Click here and choose account. You'll see lots of stuff.

Problem solved: As you suspected, the phone was not correctly commissioned. Called AT&T and worked through it. We're good now! Thanks again.

sloosley said:
Problem solved: As you suspected, the phone was not correctly commissioned. Called AT&T and worked through it. We're good now! Thanks again.
Click to expand...
Click to collapse
What are the odds NONE of the blog sites pick up this provisioning thing as a resolution? Apparently little bandito's are a better story.

I suffer the same'ish issue. I'm not able to purchase apps via Windowsphone.com but I can buy apps via Market Place on my phone.
Unfortunately the 1-800 number for Zune support has been disconnected. I have not been successful finding a way to call Microsoft billing support to update my ccv#.

Seed 2.0 said:
I suffer the same'ish issue. I'm not able to purchase apps via Windowsphone.com but I can buy apps via Market Place on my phone.
Unfortunately the 1-800 number for Zune support has been disconnected. I have not been successful finding a way to call Microsoft billing support to update my ccv#.
Click to expand...
Click to collapse
The 1-800 number was only for WP7 support....not mango and above..they've moved on.
I see your problem...the billing site for MS has removed the call options.
Try this.....chat support. I'm told they will call you back with billing issues.
https://support.live.com/default.aspx?productkey=oepwp7cf&brand=oepwp7&mkt=en-ww&
Let me know if this works or not...I have some friends in support....

I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.

Seed 2.0 said:
I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.
Click to expand...
Click to collapse
Using my best George Lopez voice..."..and that's how you learn!!"
---------- Post added at 02:22 PM ---------- Previous post was at 02:19 PM ----------
Seed 2.0 said:
I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.
Click to expand...
Click to collapse
A side note though....this only works if you are also an xboxlive customer. If you are not, then this does not always work.
Apparently, Microsoft is still bringing all the variations of the Windows Live ID together....still not there yet.