Develop Bugs

Shazam 2.0

A word of warning. The new Shazam has appeared today in the marketplace as well as Shazam Encore. When you read the description it says you won't lose functions if you bought the app before May 18th, that's a lie!
You see, you can't update the old free app because it doesn't exist anymore, only 2.0 exists now. 1.0 doesn't even show up in your purchase history!
If for a reason you have to reinstall it, 2.0 will count as a new purchase and you will lose unlimited tagging. You will keep unlimited tagging only if you never ever have to reinstall the app. When you reset or buy that shiny Nokia phone in 6 months, you will only get Shazam 2.0, not the one you first got for free.

I have 1.0 installed on my phone, (I guess it's 1.0, there is no about menu for it anywhere, but it's been there for over a month and I have unlimited tagging. no update shows up in marketplace.
Are you saying that if I remove the 1.0 from my phone, I can then only install 2.0 and it will have limited tags?
Once Bing handles song tags, it won't matter much, but I have Shazam installed in my restore file, so I guess I can never really "lose" it.
What if the 1.0 xap was floating around and it was installed, wouldn't it too have the unlimited tagging?

True. It's not an update.
Just wait for Mango to have bing audio, music, whatever (;

munkeyphyst said:
I have 1.0 installed on my phone, (I guess it's 1.0, there is no about menu for it anywhere, but it's been there for over a month and I have unlimited tagging. no update shows up in marketplace.
Are you saying that if I remove the 1.0 from my phone, I can then only install 2.0 and it will have limited tags?
Once Bing handles song tags, it won't matter much, but I have Shazam installed in my restore file, so I guess I can never really "lose" it.
What if the 1.0 xap was floating around and it was installed, wouldn't it too have the unlimited tagging?
Click to expand...
Click to collapse
Yes, if you remove it from your phone or buy a new phone it will not be the same version. It's not going to show up in your purchase history either even though you had it before they changed it to 2.0.

it's too bad they went that route. They'll lose customers for sure, and as Bing will do it for free, they really should be trying to build as large a loyalty base now as they can. Seems like a silly decision to me, but it's their app, their company, their choice...

I contacted Shazam, at least they were fast to answer. Hopefully he didn't get this confused with the update that went live today:
Daniel Van Damn, May-26 14:23 (BST):
Hi there
Sincere apologies for any issues caused by our recent update.
The issue has been identified and resolved, and the updated application has been submitted to the Marketplace for final approval. You'll be notified within the Windows Phone Marketplace as soon as it's available for download, this should take place within the next couple of days. If you've previously had unlimited tagging within your application, this will remain unaffected post-update, and will for all future updates. If your app is being stored in an incorrect location eg. the xbox gaming hub, it will be returned to the correct location.
Again, we're very sorry for this issue, and for any inconvenience it may have caused. Please feel free to get back in touch with any further questions or concerns you may have.
Kind regards,
Daniel Van Damn
Customer Services
Click to expand...
Click to collapse

sounds like they are talking about the previous issues and the update submitted to the marketplace is the one we're looking at now

Right. It sounds like we all need to email them to let them know that the current "fix" doesn't fix anything, and see what they can do about it.
My guess is that they won't be able to do anything. There are problems with the marketplace. I've already had one other app get lost due to a marketplace fluke, where instead of getting submitted as an update, it was submitted as a new app, forever breaking the update path for existing users. The developer apologized, but was unable to get Microsoft to transfer the purchase history from the old version to the new one.
So apparently Shazam is dead. Because I'm not going to spend $6 for a service that will be free in the OS in a few months.

Yeah we could try that.
email is: [email protected]

OK. Email sent. We'll see what happens.

http://forum.xda-developers.com/showthread.php?p=14167853#post14167853
Seems to be in the store again, and placed in the correct section once installed... will try it out after this meeting

Avandor said:
http://forum.xda-developers.com/showthread.php?p=14167853#post14167853
Seems to be in the store again, and placed in the correct section once installed... will try it out after this meeting
Click to expand...
Click to collapse
Yeah came back yesterday. The issue is this version makes you lose unlimited tagging even if you bought the app before May 18th.

Great news! After a few exchanged emails with Shazam support they asked me to find my Device ID (there's a free app for that) and did some magic tricks within their database. I reinstalled the app and now I have unlimited tagging back!

Cool! Just curious, did you try installing the update before their database tweak? And if so, did you encounter the 5 tag limit? I only ask because I had to hard reset my Focus a few days ago to install a new SD card, and since I reinstalled Shazam 2.0, I have not seen the limit. I've done about 20 tags, and everything has worked fine.
Also, if their database is device id based, shouldn't your device have already been there?
And on another note, if the database IS device id based, that means anyone who upgrades to a new phone will lose their unlimited tagging, which makes me . It should be based on your Live ID, which (I think) follows you from phone to phone.

I tried to update but the marketplace wouldn't let me as Shazam 1.0 doesn't exist anymore. I had to uninstall it and install Shazam 2.0 and that's where I was hit with the tag limit.
I agree that their database should be done with Live IDs, just makes sense.

Peew971 said:
I tried to update but the marketplace wouldn't let me as Shazam 1.0 doesn't exist anymore. I had to uninstall it and install Shazam 2.0 and that's where I was hit with the tag limit.
I agree that their database should be done with Live IDs, just makes sense.
Click to expand...
Click to collapse
Interesting. Yeah, when I said "update" I should have been clearer. I meant did you install the 2.0 version that showed up. The reason I asked is because that is what I did after my hard reset, but I never got hit with the limit. Maybe my device id was still correct in their database, but somehow yours got lost.

Peew971 said:
I tried to update but the marketplace wouldn't let me as Shazam 1.0 doesn't exist anymore. I had to uninstall it and install Shazam 2.0 and that's where I was hit with the tag limit.
I agree that their database should be done with Live IDs, just makes sense.
Click to expand...
Click to collapse
Peew971, Im still with Shazam 1.0 as I don't want to lose the unlimited tags.
Is it worth updating to Shazam 2.0 ?
Thanks

It's basically the same app really, not sure if the YouTube feature is in 1.0 but I never use it. I'd say 2.0 will guarantee you get future updates but as long as yours is working there's no need to update right now.
If you do update to 2.0 and get a tag limit, do contact Shazam support, they'll fix it for you.
Sent from my Omnia 7 using XDA Windows Phone 7 App

Thanks for ur reply

Can someone help me with exporting this shazam database ?
Thank you.

[Q] Marketplace - can't buy apps any longer

I purchased 3 or 4 apps yesterday when I got my L900. Now, it won't let me buy. Says to check Zoon. Even ATT doesn't work.
Suggestions greatly appreciated!! Thanks

sloosley said:
I purchased 3 or 4 apps yesterday when I got my L900. Now, it won't let me buy. Says to check Zoon. Even ATT doesn't work.
Suggestions greatly appreciated!! Thanks
Click to expand...
Click to collapse
If you log into Zune, you should be able to go to purchase history and see if the download occured. Also, you can go to Windowsphone.com, click on your account and see the same downloads.
What you say about the AT&T section though indicates a potential problem. If the AT&T section and/or the Nokia section is missing from the marketplace, it indicates you may not be provisioned correctly. All Windows Phone users get Marketplace. Those special sections, called Storefronts, are available only to validated customers of that carrier, hardware or OEM. It may take a few hours for them to actually show up. If yours is not showing up, then it indicates a connection is not being correctly made. I'd call AT&T and validate your data connection is correctly set up. Been alot of that going on the last 4 days, but now that the phone is released to the public, we should see less of it occuring.
Good Luck

Ive got a problem with a CC that expired. They let me update my expiration date but not the stupid CCV code... DUH. So I ended up adding a different card.
Check https://billing.microsoft.com

hx4700 Killer said:
Ive got a problem with a CC that expired. They let me update my expiration date but not the stupid CCV code... DUH. So I ended up adding a different card.
Check https://billing.microsoft.com
Click to expand...
Click to collapse
Did you call billing...you should have been able to edit the credit card and validate it online.

I logged in to Zune and found my purchase history. However there aren't any registered devices. Do I need to sync the L900 with Zune on a computer? Could that be why I can't download/purchase new apps?
Thanks!

sloosley said:
I logged in to Zune and found my purchase history. However there aren't any registered devices. Do I need to sync the L900 with Zune on a computer? Could that be why I can't download/purchase new apps?
Thanks!
Click to expand...
Click to collapse
YOu don't need to sync, though it makes it easier to see. The results you're looking for are pulled off of your account with Microsoft. As long as your zune account and microsoft account are the same ID, there's no worries.
However, if you go to WindowsPhone.com and log in, this is the uber site. You will see your information here, and be able to see your device, and potentially reinstall most apps from this site.
Go to Microsoft.com/windowsphone. log in with your Windows Live ID on the right side. You'll see your registered name appear. Click here and choose account. You'll see lots of stuff.

Problem solved: As you suspected, the phone was not correctly commissioned. Called AT&T and worked through it. We're good now! Thanks again.

sloosley said:
Problem solved: As you suspected, the phone was not correctly commissioned. Called AT&T and worked through it. We're good now! Thanks again.
Click to expand...
Click to collapse
What are the odds NONE of the blog sites pick up this provisioning thing as a resolution? Apparently little bandito's are a better story.

I suffer the same'ish issue. I'm not able to purchase apps via Windowsphone.com but I can buy apps via Market Place on my phone.
Unfortunately the 1-800 number for Zune support has been disconnected. I have not been successful finding a way to call Microsoft billing support to update my ccv#.

Seed 2.0 said:
I suffer the same'ish issue. I'm not able to purchase apps via Windowsphone.com but I can buy apps via Market Place on my phone.
Unfortunately the 1-800 number for Zune support has been disconnected. I have not been successful finding a way to call Microsoft billing support to update my ccv#.
Click to expand...
Click to collapse
The 1-800 number was only for WP7 support....not mango and above..they've moved on.
I see your problem...the billing site for MS has removed the call options.
Try this.....chat support. I'm told they will call you back with billing issues.
https://support.live.com/default.aspx?productkey=oepwp7cf&brand=oepwp7&mkt=en-ww&
Let me know if this works or not...I have some friends in support....

I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.

Seed 2.0 said:
I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.
Click to expand...
Click to collapse
Using my best George Lopez voice..."..and that's how you learn!!"
---------- Post added at 02:22 PM ---------- Previous post was at 02:19 PM ----------
Seed 2.0 said:
I clicked a big THaNKs to you alodar1!!! Support cleared it up. If you go to xbox.com and visit your account there you can edit the CCV # of you credit card, or any other part of your card.
Click to expand...
Click to collapse
A side note though....this only works if you are also an xboxlive customer. If you are not, then this does not always work.
Apparently, Microsoft is still bringing all the variations of the Windows Live ID together....still not there yet.

[Q] Activation Code on Lumia 900 - Not Requested?

I just got a new Lumia 900 (I love it!). To my surprise, While setting it up, I was not asked for the activation code (on another phone, it was always asked, and the one associated with my live account was always accepted). Is this normal? the fact is that I can get to the market place, download apps, but whenever I try to get to my account settings on the windowsphone web site, an error ("ooops, cannot go to this page presently, try later...") comes up, so I cannot reinstall the apps I had purchased previously (through the web page or the Reinstaller app).
Again, is this normal? if not, What can I do to have access to my old apps? thank you

J Fortes said:
I just got a new Lumia 900 (I love it!). To my surprise, While setting it up, I was not asked for the activation code (on another phone, it was always asked, and the one associated with my live account was always accepted). Is this normal? the fact is that I can get to the market place, download apps, but whenever I try to get to my account settings on the windowsphone web site, an error ("ooops, cannot go to this page presently, try later...") comes up, so I cannot reinstall the apps I had purchased previously (through the web page or the Reinstaller app).
Again, is this normal? if not, What can I do to have access to my old apps? thank you
Click to expand...
Click to collapse
i am using Lumia 900 and i moved from HD7 to this, just used my Windows Live ID, did not ask me any activation code???? i am in singapore...
And i LOVE this phone as well, best phone ever..

WP7 phones typically do not ask for activation code unless something goes wrong with your live ID. I have never been asked any activation code for all four of my WP7 phones.

nice
nice live....

I don't think they allow re-download paid apps onto another phone (which literally means you paid once for two users).

yaiba60 said:
I don't think they allow re-download paid apps onto another phone (which literally means you paid once for two users).
Click to expand...
Click to collapse
They do. IIRC, it is up to 5 phones at the same time. They all have to sign in to the same Live ID which means you have to share live contacts, calendar and email among those phones. Android is the similar (not sure about iOS but it probably is the same).

Correct. For the OP, hard reset your phone and try again. Login with the same Windows ID you used to download/purchase the apps the first tine and they will all be available.
Btw, for paid apps, there will be an option to purchase. Don't be afraid to click it. If you previously purchased the app, it will ask if you want to redownload. If you didn't purchase previously, if will ask you to confirm.
Sent from my Lumia 900 using Board Express Pro

Fixed! Samsung perks issues

OK,I bought my device in mid November for Xmas gift. Since the beginning of the year, I decided to use one of the perks. Low and behold I am charged. I try to contact the company involved and they say that they only provide a limited trial. But Samsung states the trial period is much longer. I contacted Samsung abouot my issue, and wonder what I was not sent during my registration. I own many Samsung devices and have had my account since late 2008. So I know my account registered the device and should have had some details in regards to perks. The only thing I got was a one time webpage with a Google play code for my credits, everything else was just unlinked information for all new subscribers to the perks.
Has anyone dealt with perks and have any ideas to resolve such issues? I don't want to be charged for something I am trying out.

Possible fix
Well, I finally an answer back from the second point of contact... they stated that they normally don't support tablet but offer support through phone service. Any way now I must call Samsung support to run through the issue one more time, so they can figure out what to do.

Some head way
OK, got done with my call to Samsung.
I learned not to register the device through your Samsung account devices page. I have many Samsung items through the years, as I had learned it is easy to go and register that way.
The proper link is http://www.samsung.com/us/register-for-your-galaxy-perks/#note-8 for the Note 8.0
Also for some odd reason they want a google email account, which I never had until after registering. Take note that if you have an existing Samsung account, the email address needed for registration completion is your gmail email address.
I wish web developers had a brain, this is not the first time I have seen such a broken way cross linking account information, just annoys the krappa out of me.
Now to fix the issue with Samung Link unable to fetch account authentication information with my Samsung account. Yes, I deleted and recreated the Samsung account many many times. Just another annoying issue. (

While waiting...
OK, while I had some time, I fixed my Samsung link issue... had to make it a system app. Samsung loaded PS Touch, and Samsung Link need to be kept as system apps. Though most of all the system apps can be removed and side loaded for Google Play to manage install/removal processes. I prefer it that way for reloads and memory management outside of using Titanium Backup. The less utilities to perform tasks the better. Somebody should do a right up on using built in function to perform most all needs, instead of finding more apps to do what you can do on your own and without rooting.
I doubt I'll ever fix the Video Hub issue... seems that it is getting info from Samsung servers about the device. If the device does not match the white list at the authentication server, your a no go at getting content. At one time the Note 8.0 was in the white list, now it looks like it is region select and will check firmware along with device.
I have an app to fake the ID and location, but Video Hub is not a concern just an odd app that has some interesting features that go beyond google play hardware requirements.

Woopie! )
Samsung got me my perks rewards resent to my email address. The Google account that I had to make since I did not use goodle before owning the Note 8.0.
Now I am going to redo my account on which I paid a months subscription, so I can apply my perks.

Microsoft Office 365 subscription

Two days ago I signed up for MS Office 365 renewable license which gives me 1TB storage in Onedrive. Was able to install in 2 PCS with windows. While trying to install in Samsung Galaxy Tab S4, Microsoft prompted me to install the mobile version of office. That link does not recognize the license I was using. Can someone in this forum let me know how to install MS Office 365 in my Samsung Galaxy Tab S4 and use the paid in subscription?

This is a couple weeks old, so hopefully you solved your problem. I don't have an answer for you except to confirm that I had no issues linking Android Office 360 with my work Office 360 account. I had no complications, and was also able to link my personal Hotmail Microsoft email account. In Word, Excel, etc, it shows both accounts logged in.
Joe

I, too, had trouble installing the app bundle on my android. I contacted the support service, and the specialists helped me. I can tell you about my experience. I bought several applications from Microsoft for my phone. At first, I tried to download the unofficial version, but I realized that it was better to pay and not have problems. I tried to install these apps manually, but nothing worked for me. The experts told me that I needed office 2019 key cheap to activate my apps. I performed this action, and everything started working.