[Q] phone wont turn on - EVO 4G Q&A, Help & Troubleshooting

hello i have a phone in my possesion that i was told while trying to flash ruu back to stock the phone had a message saying that ruu had an error and then disconnected and now wont come on at all....i tried charging it all day and still same result....also have used 3 different batteries to no avail....
any help would be appreciated.....this person has no insurance as it was flashed to boost i believe.....i actually told him that its a very expensive paper weight but wanted to give this forum a try as i have found this place to be a wealth of information.....
thx k

Yeah sounds like a brick. Have you tried to push anything or access through ADB?
Sent from my EVE using XDA

yes i have and to no avail......phone not detected at all but just wanted to try and maybe see if someone, anyone can atleast help this poor guy.....

I'm having the same problem except the one I have had been flashed to cricket and was working and the guy let the battery run dead and now it won't turn back on! If u hold the power button it will give u the haptic but no splash or boot if i try to get into recovery it doesn't do anything!
There's gotta be someone on here that knows how to unbrick these things

after further investigation the phone does boot up the screen is just black i know its on because i can use the volume buttons and hear the ding when u use them. so if anyone can help please id really like to be able to use this phone it was given to me for free and i was gonna give it to my daughter .
oh and ive been flashing and rooting the evo for about a year now for numerous friends so i know all about the process ive just never seen this issue
ohh and when its on the charge light flashes green at a steady rate , no specific number of times

Related

[Q] Red light issue with rooted only xperia play

So I cannot stress how much time I've dedicated in reading and searching and have read and read. It was either the person's phone was flashed to a rom or had unlocked bootloaders. Whatever the issue, I felt I should post my issue. I have a Xperia that is only rooted. IS ALL. No flashed roms with stock kernels, no unlocked bootloaders. Nada, none of that. So recently my phone's lcd backlight started flashing on and off everytime I'd slide my phone. I figured I'd open it up which I pulled a tutorial from youtube and opened my phone up CAREFULLY. I mean I did this the most safest way ever! I finally get to putting everything back together and boom! Nothing! No logo, no vibration, no nothing! I'm freaked! So I plug the computer by usb and hear the usb connection sound and for a quick second I was relieved... then again comes the flashing red light... I'm gonna say it for the hell of it but I swear the damn thing is blinking orange but me and my lady had a debate she said it was clearly red so I think it's dark orange.. Regardless!! It blinks ruffly every three seconds and only blinks when connected WITH OR WITHOUT BATTERY. Can someone please give me any ideas? Should I open it up and make sure nothing happened or something? I'm just so worried and no longer have a phone at all... I'd greatly appreciate it and if anything else happens I'll keep ya updated. Thanks again.
**********UPDATE**********
I went ahead and tried speaking to a agent so here's the script
Please wait while we find an agent to assist you...
You are currently in position number 1 in the queue.
You have now been connected to an agent.
Hayley: Hi Michael, thank you for contacting Sony Xperia UK Chat Support. My name is Hayley, please could I take your full name and email address?
Michael: Yes
Michael: Michael *******@gmail.com
Hayley: Thank you for providing me with this information, how can I help you today?
Michael: My Xperia Play is blinking with a red light every three seconds and won't turn on.
Hayley: Have you tried charging the phone?
Michael: yes all night and it still was left blinking
Hayley: I'd suggest that you first try updating the software in your handset. This can be done using the Update Service program here: http://www-support-downloads.sonymobile.com/Software Downloads/Update_Service_Setup-2.11.12.5.exe
Michael: well if I connect it to the computer I still get only a blinking red light... will this file fix the connection issue?
Hayley: You connect the phone whilst it is switched off so you should still be able to use it.
Michael: ok I'll try I'll let you know if anything changes
Hayley: No problem. I hope the information I have provided is okay. Is there anything else I can help you with?
Michael: well can I wait until i try this ?
Hayley: The update will take about 15 minutes to run so you will need to try this and contact us again if it doesn't resolve it.
Michael: k thanks**
I'm gonna try this update service and see if anything else works.. Please guys if you know anything let me know
****UPDATE****
Still nothing at all... I'm hoping I really didn't screw anything up... I'm going to open the phone for the third time and try again.
*Update*
Nothing ended up working I might as well just end up tossing the damn thing in the trash.
*********UPDATE!!!!***********
After getting back home from work I decided to play around with it and try a little experiment and I figured ahh the hell with it. I somehow magically got it to work!!!
Here's what I did,
I pried open the back cover of the phone and flipped the battery backwards and connected the three gold spots and pressed down counted for five seconds. I then turned it back over to the correct way and pressed and held the power button and felt a vibration and was like WTH????? Boom! Sony Ericsson logo came on so It's back up and running!! THE MOTHERBOARD IS SAFE THANK GOODNESS!!! It may have just been the battery.. Well I'm still having problems everytime I slide the keyboard up and down it automatically shuts down but I figured I can just replace the slide strip that connects the lcd. But again I appreciate the support and thank you all so much!
Open it up again and make sure everything is connected securely. Give it a good clean with one of those compressed air cans as well to blow any dust out of the ports.
The red flashing light seems to me like something is disconnected somewhere internally
Sent from my Xperia Play using xda premium
hey thanks for replying and for the help I really appreciate it. I've already tried opening it up twice but still nothing I've give it a third shot though
Have you tried connecting it in flash mode and using flashtool to flash a new ROM? If you're worried about losing what's on the phone, tell flashtool not to wipe user data.
Also, for next time, this should be posted in Q&A, not general.
Sent from Asgard
well that's the thing though my computer doesn't recognize the connection oh well I give up thanks though.
coldcrush390 said:
well that's the thing though my computer doesn't recognize the connection oh well I give up thanks though.
Click to expand...
Click to collapse
That doesn't quite answer my question. Did you try with flash mode and flashtool, or only the Sony Ericsson software?
Also, are the Gordon's gate drivers that come with flashtool properly installed?
Sent from Asgard
Found the problem
Its either your battery or your motherboard.
Either get a new battery, or send it in for repair...Sorry dude
Due to the connection issue it seems like the motherboard
Edit: Try charging it ALL DAY. Blinking red lights can also mean the phone doesn't have enough charge to even activate the screen (0% battery) and just needs to be fully charged again
Sent from my Xperia Play using xda premium
Well i think its the motherboard but i appreciate all answers. I left it charging all night and by morning when i woke up the phone felt warm but still no charge. Its funny though because the phone i actually liked failed on me lol. Im just gonna save.up and buy for a new one. Would you guys consider amazon for an phone that says used but like new?
Sent from my SGH-T959 using XDA
captain67 said:
That doesn't quite answer my question. Did you try with flash mode and flashtool, or only the Sony Ericsson software?
Also, are the Gordon's gate drivers that come with flashtool properly installed?
Sent from Asgard
Click to expand...
Click to collapse
The answer for your question well it didn't recognize anything and i used the Sony software and flashtool all it says is unknown device even after installing all fresh drivers. I really have just spent way to much time in for this device important better off buying a new one and keeping the spare parts on this one.
Sent from my SGH-T959 using XDA
I had the same problem, and totally freaked out, because i had been tampering a bit with the kernel and i thought i had bricked my phone, but i searched for it and this popped up... talk.sonymobile.com/thread/28276?start=10&tstart=0
it basicly means that one or more of the pins dont get contact when trying to charge, and therefore the phone keeps flashing the low-battery-red-led
ofc im not entirely sure that you have the same problem, and it seemed as if it fixed itself or somethng

Brick help please!!!!!!!!!!!

i have bootloader unlocked with root access on a stock rom and i wanted a custom kernal so i got ktoonez kernal and installed the zip through cwm recovery and it got an error and it aborted so i tried to reboot and phone wont do anything. no led no vibration on power or off button no nothing. yes it was dumb I KNOW i just need help not someone to tell me how dumb i am... please help i didnt know it was for gs4 untill it was too late PLEASE SOMEONE HELP! btw i bought this phone 7 days ago on amazon so if i cant find a fix can i return this? ok so now i plugged it in my computer and its asking me for qshusb_dload WHAT DO I DO!!!???????????
did you try flash ftf file using flashtool to fix?
lastonthethrone said:
i have bootloader unlocked with root access on a stock rom and i wanted a custom kernal so i got ktoonez kernal and installed the zip through cwm recovery and it got an error and it aborted so i tried to reboot and phone wont do anything. no led no vibration on power or off button no nothing. yes it was dumb I KNOW i just need help not someone to tell me how dumb i am... please help i didnt know it was for gs4 untill it was too late PLEASE SOMEONE HELP! btw i bought this phone 7 days ago on amazon so if i cant find a fix can i return this? ok so now i plugged it in my computer and its asking me for qshusb_dload WHAT DO I DO!!!???????????
Click to expand...
Click to collapse
just re-flash with SUS (sony update service), your phone will be back on stock.
From what you are describing, your phone doesnt go into fastboot mode.
Can you confirm that?
What happens when you plug your phone to the computer while Flashtool is loaded?
Crash338 said:
From what you are describing, your phone doesnt go into fastboot mode.
Can you confirm that?
What happens when you plug your phone to the computer while Flashtool is loaded?
Click to expand...
Click to collapse
when i plug in the phone it asked for the drivers and flashtool does not recognize the phone I ONLY HAVE 2 USB PORTS AND WHEN I INSTALLED THE DRIVER THE FIRST TIME IT TOLD ME IT WASNT INSTALLED PROPERLY! now everytime i plug it in on that port it does nothing but beep on the computer but nothing shos up anywhere no flashtool no nothing! now when i plug it in in the other port it asks me for the drivers. i cant go into flashboot or fastboot no lights on phone no NOTHING! i no my phone is getting charged but i cant see any lights or hear any sound. i also can confirm the power button does turn the phone on and off but i just dont see any thing and no there is nothing wrong with my screen.
kickthefreak said:
just re-flash with SUS (sony update service), your phone will be back on stock.
Click to expand...
Click to collapse
cant do that phone doesnt got into fastboot or fashmode but idc anymore im packing it up and shipping it back tomorrow because its defective.
I found this thread, exactly your problem. The guy never posted if the solution worked or not. Give it a shot.
http://forum.xda-developers.com/showthread.php?t=2078848
Ive been in situation like yours a few times, nearly crapped my pants but always found a solution in the end.
Good luck!
The guy was thanked for the solution so maybe it worked!
Crash338 said:
I found this thread, exactly your problem. The guy never posted if the solution worked or not. Give it a shot.
http://forum.xda-developers.com/showthread.php?t=2078848
Ive been in situation like yours a few times, nearly crapped my pants but always found a solution in the end.
Good luck!
The guy was thanked for the solution so maybe it worked!
Click to expand...
Click to collapse
thanks but my phone doesnt do anything. i know how to get it into flashboot and fastboot but it doesnt do anything. i tried every method but the only thing i found was that i need linux and im too lazy to download that on my windows computer and besides i wouldnt know what to do on linux since ive never used it before. i need a certain app on linux to get my phone working again and so far the only phone that was actually recovered using this method was a htc sensation. thanks again guys for trying to help but ill just have to return it and say it was defective....i got it 7 days ago do you think they will know i flashed the wrong kernal if the phone doesnt respond to anything not even connecting it to a usb port? it looks Perfect so do you think they'll just throw it away and refund or something? well im getting a gs4 now that i know its fast and when i say fast i mean able to play ppsspp smooth and nulldce smooth.
lastonthethrone said:
thanks but my phone doesnt do anything. i know how to get it into flashboot and fastboot but it doesnt do anything. i tried every method but the only thing i found was that i need linux and im too lazy to download that on my windows computer and besides i wouldnt know what to do on linux since ive never used it before. i need a certain app on linux to get my phone working again and so far the only phone that was actually recovered using this method was a htc sensation. thanks again guys for trying to help but ill just have to return it and say it was defective....i got it 7 days ago do you think they will know i flashed the wrong kernal if the phone doesnt respond to anything not even connecting it to a usb port? it looks Perfect so do you think they'll just throw it away and refund or something? well im getting a gs4 now that i know its fast and when i say fast i mean able to play ppsspp smooth and nulldce smooth.
Click to expand...
Click to collapse
I dont think Amazon would be able to tell anything especially if the phone doesn't boot or do anything. Probably later on, I'm sure they will return it to Sony. Good luck with your new phone.. I personally don't like the GS4. Love my ZL.... Besides everyone on the street has a Samsung, you don't see many people with Sony phones. It sets you apart from the crowd. They are also really easy to flash and you can pretty much do anything with them.
Crash338 said:
I dont think Amazon would be able to tell anything especially if the phone doesn't boot or do anything. Probably later on, I'm sure they will return it to Sony. Good luck with your new phone.. I personally don't like the GS4. Love my ZL.... Besides everyone on the street has a Samsung, you don't see many people with Sony phones. It sets you apart from the crowd. They are also really easy to flash and you can pretty much do anything with them.
Click to expand...
Click to collapse
dude you think just like me and the reason why i even had a zl is because of that reason. i love this phone more than the htc evo 3d i had and it was hard enough choosing between the iphone 5 htc one gs4 and the xperia z. i wanted a iphone 5 because it looked nice but that phone is SOOOOOOOOOOOOO BORING! its the same as every other iphone and the htc only had beats and thats basically the only thing i liked. i wanted a gs4 but i knew everyone would have that plastic phone. i now had to choose between the z and zl and i chose zl over z because it had an ir sensor and i THOUGHT it had a removable back but i was wrong. i like the all glass z and the water proof but i never got a phone wet so there really was no point in me getting it unless i knew i was just clumsy. i thought the zl could go past 1.5ghz and when i saw a youtube video of another phone going past its max ghz i thought ok maybe i just need a new kernal because stock wasnt cutting it but look where that got me. well thanks again and i hope you all NEVER have to go through what i went through.

**Bricked Phone Recovery**

OK, got an s3 i747 and the previous owner flashed it with the wrong rom, namely Liquid-JB-v2.9-OFFICIAL-i9305 wich is for the i9305. After this massive screw up after rebooting from clockwork recovery his screen went black. and nothing else. Dosent power up, cant get into download or recovery mode. After connecting it to the pc though i noticed that it tries to install a driver QHSUSB_DLOAD. after some searching around i read that nobody has been able to recover a phone after getting this far without replacing it if under warranty or using a riff box to re flash. those threads i found where a bit old, so I'm wondering if anything changed, or if anybody is willing to give some advice aside from using it as a door stop or parts to try and resurrect this phone. THANKS IN ADVANCE.
You can send the phone in for JTAG, mobiletechvideo has a great reputation I believe its $50 but that's about your only option to get it working.
Making the iPhone jealous one user at a time.
no other option than that huh Guess its going in for repair lol thanks.

[Q] turns off in a few seconds wont boot or download/recovery NOT button issue!

Okay before i get bashed yes I have searched the threds and yes I found the issue but the solution did not apply to my case, So I do appoligize if this for any reason is not the right place and will be happy with any mod that feels necessary to move my thread
That being said, I came across a t-mobile galaxy S3 t-999 the phone is not rooted, has not had any physical damage and does not have water damage and no update was attempted, the occurrence was random with nothing being done, just shut off and wouldn't turn back on. The battery has been swapped with another S3 to confirm there is no battery issue. The cord has also been swapped.
Now the problem
The phone turns off after a couple seconds and does not boot
My initial thought was to first try a factory reset and if that didn't work to re-flash stock with odin.
Well recovery also turns on for 2 seconds and shuts right off.
Download mode? Yupp you got it same thing
cant reflash with odin because it won't stay in download mode
The only thing i seemed to find thats remotely close to this is a stuck power button and the solution seems to be slamming the phone on the table
However this is NOT the problem in my case
The slam method has been attempted as well as the remvoval of the power button, Plus after each time it shuts off It will NOT turn back on until I remove the battery which is when i get that glorious 2 seconds followed by it turning right off. Thats why i made a new post rather then posting this question there, but if I shouldn't have Im sorry The mod can remove it and i will be happy to repost it there.
If anyone can help me please do, because at this point my face looks like thank you.
majicmazo said:
Okay before i get bashed yes I have searched the threds and yes I found the issue but the solution did not apply to my case, So I do appoligize if this for any reason is not the right place and will be happy with any mod that feels necessary to move my thread
That being said, I came across a t-mobile galaxy S3 t-999 the phone is not rooted, has not had any physical damage and does not have water damage and no update was attempted, the occurrence was random with nothing being done, just shut off and wouldn't turn back on. The battery has been swapped with another S3 to confirm there is no battery issue. The cord has also been swapped.
Now the problem
The phone turns off after a couple seconds and does not boot
My initial thought was to first try a factory reset and if that didn't work to re-flash stock with odin.
Well recovery also turns on for 2 seconds and shuts right off.
Download mode? Yupp you got it same thing
cant reflash with odin because it won't stay in download mode
The only thing i seemed to find thats remotely close to this is a stuck power button and the solution seems to be slamming the phone on the table
However this is NOT the problem in my case
The slam method has been attempted as well as the remvoval of the power button, Plus after each time it shuts off It will NOT turn back on until I remove the battery which is when i get that glorious 2 seconds followed by it turning right off. Thats why i made a new post rather then posting this question there, but if I shouldn't have Im sorry The mod can remove it and i will be happy to repost it there.
If anyone can help me please do, because at this point my face looks like thank you.
Click to expand...
Click to collapse
I think you already know the answer. Seems to me that you've done everything possible. Were you on 4.1.2?
Can you call T-Mo or Samsung and Check Warranty Coverage on the IMEI ? They may ask for Serial Number instead.
Not actually my device
Aerowinder said:
I think you already know the answer. Seems to me that you've done everything possible. Were you on 4.1.2?
Click to expand...
Click to collapse
Perseus71 said:
Can you call T-Mo or Samsung and Check Warranty Coverage on the IMEI ? They may ask for Serial Number instead.
Click to expand...
Click to collapse
Yea thats what i was afraid of, I actually don't know the version it was on prior, to be honest this isn't my device I actually run a small time craigslist base business generally rooting peoples phones and installing roms and fixing softbricks, someone asked me if I can help them and i thought it would be a simple softbrick issue until I actually got a hold of the phone and saw this issue now i think its hardware problem but i thought id ask my good friends at xda before completely giving up
[

[Q] URGENT Hardbricked vs985 PLEASE HELP

So I had Paranoid ROM but for some reason when my phone would turn off completely, i would try to charge it and it would turn on for a second then turn back off, as a quick fix I would just externally charge my battery if my phone ever completely turned off (I would try to make sure to always have a charger on me) but today I got tired of it, and tried to flash CM, but I kept getting error messages trying to flash the zip. So I tried completely wiping everything (including the OS) on my phone then flashing it, still no luck. Came across this https://forums.oneplus.net/threads/fix-e-error-executing-updater-binary-in-zip.311160/ and tried it, now my phone is hardbricked... won't turn on at all, but it shows up as QHSUSB_BULK in my device manager on my computer. I've been reading some fourmes on how to unbrick a hardbricked G3 but I'm still lost. I'm coming across term like JTAG and now I'm reading that I have to completely dismantle the phone... Could someone please link me into the right direction on how to do this correctly. Do I need some type of special wiring or anything?? I know this is kind of a noob post, personal **** - family member just passed today, I have to leave in a few hours to meet my family who left at 3AM last night, in a different state... I really need a phone right now haha. If someone please could just give me a quick rundown of what i need to do that would be awesome....
P.S. - would it be worth it to just go into verizon and tell them my phone just won't turn on anymore, and they'll abide by the warrenty since it's still new, or would they still be able to figure out that it's bricked and make me pay the $600 fee??
aye_4694 said:
So I had Paranoid ROM but for some reason when my phone would turn off completely, i would try to charge it and it would turn on for a second then turn back off, as a quick fix I would just externally charge my battery if my phone ever completely turned off (I would try to make sure to always have a charger on me) but today I got tired of it, and tried to flash CM, but I kept getting error messages trying to flash the zip. So I tried completely wiping everything (including the OS) on my phone then flashing it, still no luck. Came across this https://forums.oneplus.net/threads/fix-e-error-executing-updater-binary-in-zip.311160/ and tried it, now my phone is hardbricked... won't turn on at all, but it shows up as QHSUSB_BULK in my device manager on my computer. I've been reading some fourmes on how to unbrick a hardbricked G3 but I'm still lost. I'm coming across term like JTAG and now I'm reading that I have to completely dismantle the phone... Could someone please link me into the right direction on how to do this correctly. Do I need some type of special wiring or anything?? I know this is kind of a noob post, personal **** - family member just passed today, I have to leave in a few hours to meet my family who left at 3AM last night, in a different state... I really need a phone right now haha. If someone please could just give me a quick rundown of what i need to do that would be awesome....
P.S. - would it be worth it to just go into verizon and tell them my phone just won't turn on anymore, and they'll abide by the warrenty since it's still new, or would they still be able to figure out that it's bricked and make me pay the $600 fee??
Click to expand...
Click to collapse
They shouldn't be able to tell why its bricked. Would you rather unbrick it for a small fee? I know someone who will do it for like $35 shipped. I sent it to him on Monday and it'll be here Friday. Same model, bricked flashing a different rom.
Sent From My HTC One (M9)

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