Develop Bugs

Cracked Screen / Service Manual

Hi Everyone
I was on a flight yesterday and had my TP2 in my pocket. I think the pressure from the arm rest and my leg may have been a bit too much, because when we landed and I took my phone out of my pocket there was a huge crack in the glass from top to bottom (the LCD is fine). Needless to say I am devasted, and annoyed that it cracked so damn easily. I have made a couple of calls and the price to get it replaced has been astronomical... Has anyone seen a service manual for the TP2 yet, and would it be wise replacing it myself- I have seen some of the screens going on ebay for around $35.
Thanks

Hi,
Welcome to my club unfortunately Please first have a look at this thread: http://forum.xda-developers.com/showthread.php?t=534883
The service or dismantling manual of this phone has not arrived yet; please follow this site for HTC technical manuals: http://www.mikechannon.net/page1.html
I also bought myself a new screen and tried to change the broken LCD, but although I have removed two screws at the bottom; it was nearly impossible to remove the front face because of the hard middle part. So I was afraid to break it and did not force it much.
Therefore I am now sending it to the customer service; and will wait for official repair.
Regards,

aegeuss said:
...please follow this site for HTC technical manuals: http://www.mikechannon.net/page1.html
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Click to collapse
Wow, that's a nice link --> Straight to my favs!
Thanx
Now just wait for the Rhodium manual.

Thanks. I am getting it fixed here locally by a repairer that a few people have recommended. Here are some photos of where it has cracked FYI.

camskii said:
Thanks. I am getting it fixed here locally by a repairer that a few people have recommended. Here are some photos of where it has cracked FYI.
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Click to collapse
how much does he want? Mine is still cracked same as you but not that bad mine is cracked in the upper left

camskii said:
Thanks. I am getting it fixed here locally by a repairer that a few people have recommended. Here are some photos of where it has cracked FYI.
Click to expand...
Click to collapse
Ouch.. that hurts.
How much is it costing you? (dont suppose youd mind giving the repair estimate here? )
http://forum.xda-developers.com/showthread.php?t=541596

ronh said:
Wow, that's a nice link --> Straight to my favs!
Thanx
Now just wait for the Rhodium manual.
Click to expand...
Click to collapse
Bad news, site is gone
Hostgator: Site Content Removed
At the request of the:
HTC Corporation, Taiwan [unquote]
Click to expand...
Click to collapse

sirgal said:
Bad news, site is gone
Hostgator: Site Content Removed
At the request of the:
HTC Corporation, Taiwan [unquote]
Click to expand...
Click to collapse
Just to update - site has been back up for a while now. HTC wanted the G2 manual removed, hence the period of downtime while I clarified what they wanted.
I have not located the Rhodium Service Manual - if anyone locates it, let me know.
Thanks
Mike
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Click to collapse

Hello!
camskii said:
Thanks. I am getting it fixed here locally by a repairer that a few people have recommended. Here are some photos of where it has cracked FYI.
Click to expand...
Click to collapse
On your pictures, I clearly see you have stolen my Rhodium!!!! Same crack, exactly!!!
So, what piece do you replace? Touch panel or LCD screen?
I hope you have an answer for me... Please.....

mikechannon said:
I have not located the Rhodium Service Manual - if anyone locates it, let me know.
Thanks
Mike
Click to expand...
Click to collapse
Hi Mike,
Not sure if this is what you are looking for:
http://forum.xda-developers.com/showthread.php?t=544538
I tried to download it but rapidshare slots are busy...

screen crack NO!!!

I am in Uk, my One X has developed a crack across the screen, still works, but it looks ugly, anyone know a contact number of someone who can fix this for me!?
its horizontal and you can't even feel it!
Uploaded with ImageShack.us
Gutted :-(

Ouch, that sucks man! Honestly, it's probably not worth the cost of repair if that's as bad as it is. My Infuse is my daily phone and it's screen is shattered far worse than that. One crack, even going across the screen isn't too bad when replacement could be very pricey, and you may just crack it again.
I saw another thread on this and it sounds like the LCD is glued to the glass, which makes it very difficult to separate without breaking the LCD as well. Your best bet may be to send it in for replacement. Doesn't look like there's a whole lot of info on fixing the screens on these yet.
This is exactly why I just signed up with insurance today on mine. I always end up with cracked screens some how, and I'm usually very careful. Even with the insurance though, there's a $75 deductible, and I don't know if it'd be worth it still for just one crack.

UK repair is £145.
no other places in the UK other than HTC did it a couple of weeks back because they couldn't source the parts. told them i coule provide them with it but they weren't willing to do it
mine cracked after two weeks, worked perfectly, but there were hundred of cracks across the screen. no way was i willing to live with it for 2 years

Thanks for the reply, the irony was I was holding it in the case not realising it was upside down then BOOM dropped onto Brick paved driveway
Fully expect to have to pay for screen replacement surely HTC must offer some service / support?

Thanks for the reply, the irony was I was holding it in the case not realising it was upside down then BOOM dropped onto Brick paved driveway
Fully expect to have to pay for screen replacement surely HTC must offer some service / support?

Thanks Phil! How do I start ball rolling :-(

I seen the front screen only cost 60$ . You can fix on your own.
Sent from my HTC One X using Tapatalk 2

davidandrews said:
I am in Uk, my One X has developed a crack across the screen, still works, but it looks ugly, anyone know a contact number of someone who can fix this for me!?
its horizontal and you can't even feel it!
Uploaded with ImageShack.us
Gutted :-(
Click to expand...
Click to collapse
somebody gave a ling in another thread tha there is a shop in uk tha can fix it for 45 pounts you have to look for it i dont remeber were

davidandrews said:
Thanks Phil! How do I start ball rolling :-(
Click to expand...
Click to collapse
call HTC: http://www.htc.com/uk/contact
I seen the front screen only cost 60$ . You can fix on your own.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
the phone is assembled in such a way that the entire assembly occurs on the screen, so you have to strip the phone back to literally every single component
i didn't feel like invalidating my warranty but if you want follow this video
http://www.youtube.com/watch?v=ceHw6mezG60

http://www.youtube.com/watch?v=ceHw6mezG60
see this video and tell me if u will let anyone to fix ur phone like that

Thanks for the contact link, guess i have a call to make tomorrow
£145 - ouch !! Any idea on turn around time?

davidandrews said:
Thanks for the contact link, guess i have a call to make tomorrow
£145 - ouch !! Any idea on turn around time?
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Click to collapse
Plus shipping :/ for what I see on here 2 - 3 weeks is the norm
Sent from my HTC One X using xda premium

davidandrews said:
Thanks for the contact link, guess i have a call to make tomorrow
£145 - ouch !! Any idea on turn around time?
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Click to collapse
7 working days from receipt. i got mine back after two weeks, including a bank holiday. it was also just after the phone came out so maybe there was a delay getting the parts then?
they send out fedex to collect the phone, could even come the day after you call

davidandrews said:
I am in Uk, my One X has developed a crack across the screen, still works, but it looks ugly, anyone know a contact number of someone who can fix this for me!?
its horizontal and you can't even feel it!
Uploaded with ImageShack.us
Gutted :-(
Click to expand...
Click to collapse
How ironic, Gorrila Glass survives but LCD dies -.-

phone is still functioning, just turned it off to photograph as you can see the crack clearer!
you can't even feel a split if you run your fingers over it, so i am lucky in one respect its not shattered!
heres another pic with the screen lit up!
appreciate all the replies, thanks.
Uploaded with ImageShack.us

on ebay there is a shop in london that will fix it for 60 pounds (ish)
you can go into the store or post it

[Q] Should i trade my Nokia N9 for a one x with a messed up LCD?

I sold my htc amaze a few months ago to buy the n9 and im getting tired of not having any app selections (it was cool at first), and the one x looks pretty sick. found someone on craigslist that is willing to trade but he dropped the phone and the screen doesn't turn on. he has a new digitizer for it but not an LCD. They aren't too expensive on ebay (found one for like $40). he said the phone turns on and everything works (capacitive buttons, sound, etc). The thing im worried about is if it has water damage, is there any way to find out? and if not do you guys think its worth it?
thanks
edit: nevermind did more searching on the water damage indicator and found it. still would like to know your opinions/advice though

A screen repair requires the digitiser and LCD. Just do a search for broken screen threads here.

BenPope said:
A screen repair requires the digitiser and LCD. Just do a search for broken screen threads here.
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thanks for your reply. yeah ive watched a few videos on it but since they are selling the LCDs on ebay separated from the digitizer I figured you could replace it itself..
edit: im reading on other threads that they are two separate units? some people are saying they are on unit and others are saying the opposite. starting to wonder if its worth it..

stratax said:
thanks for your reply. yeah ive watched a few videos on it but since they are selling the LCDs on ebay separated from the digitizer I figured you could replace it itself..
edit: im reading on other threads that they are two separate units? some people are saying they are on unit and others are saying the opposite. starting to wonder if its worth it..
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Click to collapse
Official ones come as one unit and cost more. It'll cost about 150 UK pounds for official repair. Factor that into your cost, and the fact that it's second hand, and the fact you can't test it properly... Is it worth it? I doubt it, but a working One X is an incredible device.

BenPope said:
Official ones come as one unit and cost more. It'll cost about 150 UK pounds for official repair. Factor that into your cost, and the fact that it's second hand, and the fact you can't test it properly... Is it worth it? I doubt it, but a working One X is an incredible device.
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Click to collapse
this is what im looking at: http://www.ebay.com/itm/NEW-LCD-DIS...930?pt=LH_DefaultDomain_0&hash=item27c7451912 you don't think this would be real? it also has 30 days money back so if it isn't the real deal..

Don't do it, go for a proper second hand device a fully working one, better to have the original screen as it's a lovely screen.
Sent from my HTC One X using Tapatalk 2

nikzDHD said:
Don't do it, go for a proper second hand device a fully working one, better to have the original screen as it's a lovely screen.
Sent from my HTC One X using Tapatalk 2
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thank you, ill take your advice. it seems not many people are interested in the n9 as much as I thought they would.

It always feels good to have a new device which is fresh and you are much sure that it doesn't have a defect or something, if you're are looking for some advice, well for me, i will personally tell you that go and just buy a new one ( Fresh like Dougie )

flowbeat said:
It always feels good to have a new device which is fresh and you are much sure that it doesn't have a defect or something, if you're are looking for some advice, well for me, i will personally tell you that go and just buy a new one ( Fresh like Dougie )
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Click to collapse
Thanks, I think im just going to trade it for the one s. I cant find anybody interested in trading their one x. everyone are spec whores here lol

stratax said:
I cant find anybody interested in trading their one x. everyone are spec whores here lol
Click to expand...
Click to collapse
That's because we're taller than you

BenPope said:
That's because we're taller than you
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hahah, I didn't mean "here" as in the XDA community. im talking about my state. or the majority of people in general I guess
my Nokia n9 is smoother than my Amaze I had before it. I just cant do without the apps D:

[Q] New display but after 3 hours broke again

Hi to all, today besides it looks like Friday 13th. (my car broke down) I took after I dropped my HTC One X my phone from the service with a new display.
After 2 hours I have been called and saw that the display again is broken from the left side, near the usb towards the top, (power button) is a line and cracked.
I really don't know and paid much money today and to pay again?
Could this happen or should I blame myself?
I always take good care of the phone and always carry it in my side pocket which is wide enough...
Can anyone advice me what to do?

If you are 100% positive that the screen was intact when you got it out from the service, you should take it back and council with the person who serviced the phone. It there are no signs of physical abuse or anything, you should have some kind of warranty on the display or at least on the changing service.

Dirrtydog said:
If you are 100% positive that the screen was intact when you got it out from the service, you should take it back and council with the person who serviced the phone. It there are no signs of physical abuse or anything, you should have some kind of warranty on the display or at least on the changing service.
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Click to collapse
thank u for the reply..the service will not give me a new one..but is the display so sensitive? i mean could it break by wrong installation?

Are you sure it was completely perfect at the service center? Did you inspect your phone whatever the screen was replaced correctly or there were any cracks from the beginning?
There's not much you can do over here... You can tell them what happened and ask for replacement but I'm not sure they will replace it for free...

vin4yak said:
Are you sure it was completely perfect at the service center? Did you inspect your phone whatever the screen was replaced correctly or there were any cracks from the beginning?
There's not much you can do over here... You can tell them what happened and ask for replacement but I'm not sure they will replace it for free...
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Click to collapse
as far as i could see the screen was ok...im not an expert in replacing but could it be by placing the screen wrong it could crack?

Okidoki as far as i did not get the right answer to this burning question of mine another..whats the difference between the original screen and a clone? I see lots of advertising on ebay claiming its a original HTC One X screen..
How to recognise this?
If I order a new display by my self..in what kind of price tag should i look at?
Anyone?

Unetwork said:
Okidoki as far as i did not get the right answer to this burning question of mine another..whats the difference between the original screen and a clone? I see lots of advertising on ebay claiming its a original HTC One X screen..
How to recognise this?
If I order a new display by my self..in what kind of price tag should i look at?
Anyone?
Click to expand...
Click to collapse
nobody?..............

No answer in 5 hours doesn't mean nobody will come along to answer at all, xda is not a helpdesk company. Timing has to be right and im sure you get your answer !

wauw thanks, great reply..
thought there might be some experts trying to help many after me about the display question...ok no one came along...so it means we are having a forum for software only and not about, it might come handy for many others, hardware....
Forget it sorry for even opening this topic...
Bedankt geweldig!
en volgende keer eens kijken waneer dit topic geopend werd..not 5 hours...

Unetwork said:
wauw thanks, great reply..
thought there might be some experts trying to help many after me about the display question...ok no one came along...so it means we are having a forum for software only and not about, it might come handy for many others, hardware....
Forget it sorry for even opening this topic...
Bedankt geweldig!
en volgende keer eens kijken waneer dit topic geopend werd..not 5 hours...
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Click to collapse
I feel some sarcasm here, and i don't see why ? It is how it is, when somebody with hardware knowledge is passing by this thread and he has the time he will answer. Only thing im pointing out that xda is a free site and people answer when they want.
You could at least thank me for bumping this thread back on top of the list. Enlarges the chance of being looked at
Sommige mensen.......
Good luck in finding the answers you need.

Try rounded.com it has original parts though I think the prices are a little high.
Sent from my HTC One X using Tapatalk 4 Beta

athulele said:
Try rounded.com it has original parts though I think the prices are a little high.
Sent from my HTC One X using Tapatalk 4 Beta
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Click to collapse
Thank you!! Great and I ordered a new display there and the price is much cheaper than the price offered here in Skopje, Macedonia.
But still 1 question how to recognize a clone from an original screen?
What I noticed is that the screen replaced on my phone is slight smaller as at the bottom part I can see the led light trough the house shining.
Also the left < is not shining while the home and > button is lighting.
The time before (when it has been replaced also) I had the same problem. At daytime its hard to notice but at night its very clear that only 2 buttons are lighting up.

Hahahahaha epic fail.......cough goo cough gle is cough your best friend.

here you can see my broken screen and the navigation button which is not lighting up
That has been the same case with the other replacement.
Also the crack is at the same position as the last one
I paid 100 euro for this one.

Mr Hofs said:
Hahahahaha epic fail.......cough goo cough gle is cough your best friend.
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Click to collapse
LOL :good:
Ok here my last try as in the 3 days I did not get any answer, it might be that this issue is unknown?
Anyway one more try..
My HTC One X broke now a couple of times and the last time it broke at the same space as before, again I did not drop it
At the bottom I can clearly see a small open space and the 3 navigation led light shining although the navigation arrow on the left (see attached picture) is not lighting up and at night it can't be seen.
The main reason for this topic to get more informed and to put a claim at the mobile phone service and to get my money back.
Also looking at Ebay for a screen replacement it looks like a jungle as all are claiming to sale original displays but again prices are from 45 - 150 euro's. Is there some way to recognize a none (clone) original screen from a original?
Again sorry for this chain of mine on this topic but i just wonder why twice my display cracked at the same place.

It's just a coincidence that the screen broke at exactly the same point...
By looking at what you've said... I think the screen might not have fitted correctly... Hence causing the led not to shine as brightly as it should... May be there is some gap left...
About the screen originality... It's really hard to determine... If you could send us the link of the part which you are buying.. Then someone might be able to judge it's authenticity..
-Sent from my IceCold One X!

vin4yak said:
It's just a coincidence that the screen broke at exactly the same point...
By looking at what you've said... I think the screen might not have fitted correctly... Hence causing the led not to shine as brightly as it should... May be there is some gap left...
About the screen originality... It's really hard to determine... If you could send us the link of the part which you are buying.. Then someone might be able to judge it's authenticity..
-Sent from my IceCold One X!
Click to expand...
Click to collapse
Thank you very much your answer
I also think it was not placed on the correct way and than the issue of the left navigation without lighting up as it should.
And the cap.
I wrote to rounded.com but no reply from them.
Maybe if someone could take a look at Ebay in Europe and to advise me which one to buy?
Should I buy the whole thing again complete or just the glass?
Also can be in a PM here.
Again thanks for the help :good: :good: :good:

They say its easier to replace the touchpanel and the digitizer in one.....many people had trouble to disassemble the 2 components from each other !

Mr Hofs said:
They say its easier to replace the touchpanel and the digitizer in one.....many people had trouble to disassemble the 2 components from each other !
Click to expand...
Click to collapse
Thanks, any place you can advise?

Listen, stop complaining that people aren't answering your questions. As Mr.Hoff has repeatedly tried to tell you, people have NO OBLIGATION to answer you, nor does it mean that because they're on XDA They know the answer to your questions. XDA is a priviledge, without XDA you probably wouldn't have a place to even ask your question.
NOW TO ANSWER YOUR QUESTION.
The difference between HTC Screen and a Generic Replacement screen is alot.
HTC Screen = LCD2 which is basically HD screen
Generic = LCD Screen with a much lesser resolution.
Also the part numbers are different, the only REAL way to tell whether you have the LCD2 screen or not.
However I cannot tell you the exact part number for a OEM HTC LCD2 Display.
Now stop ranting.

[Q] 10% Lower touch screen not responding

Hi All,
Have been having issues with my sisters HOX, the bottom 10% of the screen won't respond and Im stuck as to what it could be apart from a hardware fault.
Hboot 1.39
Rooted
Have tried hard reset, restored nans, Flashed different kernels inc Alex V, Re-calibrated touch screen, heating it up. Nothing seems to be working. Just wanted to make sure it's hardware before I pull it apart!
Thanks in advance!

If you did all that.....it's hardware.

Mr Hofs said:
If you did all that.....it's hardware.
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Click to collapse
Thanks Mr Hofs; Just thought it was weird for it only to be happening in just that small area. Will order a replacement screen & digitizer

Shadywrx said:
Thanks Mr Hofs; Just thought it was weird for it only to be happening in just that small area. Will order a replacement screen & digitizer
Click to expand...
Click to collapse
Where are you ordering your stuff? need them also for a broken digitizer.. screen is ok but changing the digitizer is really a hard task for me.

aromerblz said:
Where are you ordering your stuff? need them also for a broken digitizer.. screen is ok but changing the digitizer is really a hard task for me.
Click to expand...
Click to collapse
Yea separating them isn't easy nor getting them back together perfectly either, did it on my old sensation and it's still going strong though so may give it a go as a lot cheaper for the digitlizer only.
As it's my sisters phone it's up to her where I order it from depending on how much she want's to pay , cheap and cheerful then new LCD complete kit on ali express is $35. For a genuine HTC replacement it's around $90.

Shadywrx said:
Yea separating them isn't easy nor getting them back together perfectly either, did it on my old sensation and it's still going strong though so may give it a go as a lot cheaper for the digitlizer only.
As it's my sisters phone it's up to her where I order it from depending on how much she want's to pay , cheap and cheerful then new LCD complete kit on ali express is $35. For a genuine HTC replacement it's around $90.
Click to expand...
Click to collapse
I was doing some google research and came up to this
http://www.etradesupply.com/htc-one-x-digitizer-touch-panel.html

aromerblz said:
I was doing some google research and came up to this
http://www.etradesupply.com/htc-one-x-digitizer-touch-panel.html
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Click to collapse
Yea just be careful you don't get the wrong one, which one x do you have? As the USA at & t ones are different from the international ones? Could be wrong.

Shadywrx said:
Yea just be careful you don't get the wrong one, which one x do you have? As the USA at & t ones are different from the international ones? Could be wrong.
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Click to collapse
Oh yes am aware of the differences.. I got the international version. You can find for both on that website..

aromerblz said:
Oh yes am aware of the differences.. I got the international version. You can find for both on that website..
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Click to collapse
http://www.aliexpress.com/item/Bran...For-HTC-One-X-S720e-G23-Black/1887603901.html
Cheapest I've found

Shadywrx said:
http://www.aliexpress.com/item/Bran...For-HTC-One-X-S720e-G23-Black/1887603901.html
Cheapest I've found
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Click to collapse
Might consider using that.. but have not decided yet.. thanks for the heads up.