HTC One X with yellow screen, sent to service - HTC One X

Today I went to the place I bought the phone, it is about 40 days old and is the black one with serial number HT23. My phone had the yellowish display, and after I have seen the other one (which is more blue) I can't get used to this.
I told him about the display, and he kept asking about the brightness.. lol
And I couldn't not get a new one in the shop, it needed to be sent to the service.
And like that wasn't enough, he couldn't even spell.
In english it would have been like this "de scriin is not as shap as oters htc one x?"
So I really hope HTC can see that the display is yellow and what is wrong, and they choose to give me a new one, then I can also get the white instead.
I just don't hope they choose to disassemble it to put a new screen in, because that could **** up the entire phone..
I am going to update this thread, as I get updates on my phone.

Related

stuck red pixel

Hi all, desire arrived yesterday and is fab. Only problemso far is that I have a red dot/pixel on the screen which is to the right of the 8 when I have the keyboard up. Tried 2 apps from market place to get rid but one comment said it wouldn't work on led screens - and it hasn't.
Is there anything I can do?
Ok so having done a bit of research whilst watching the GP, it appears that not a lot can be done. It's so small, only seen on light coloured backgrounds, that I might leave it. Will see if T-mobile want to swop though just in case
ring t-mobile they should give send you a new one in replacement
Yep, you should phone T-Mobile and ask for a replacement!
Hello.... T-Mobile?
I have a duff HTC desire... stuck pixles, etc...
Oh... you don't have any? when will you be getting more... HOW LONG???!!!!??? :-(

Black screen showing green tint...

Hey guys,
picked up my desire a few weeks back, only just started using it the other day (was researching best way to transfer PIM data from HD2).
anyway, i was playing around with some of the built in apps and junk last night...in a room with the light off, and noticed that when the screen was black (on/illuminated, but not colour - the desk clock screen).. there is a reasonable strong green tint down the right hand side of the display. i have done a little research and have read some people have complains of green/blue/pink hues to their entire display.. but my green stain is only on part of the screen.
anyone else have this problem?
i went back to the store i got it from, they said that HTCs exchange policy requires me to send my device back, they will look at it and either repair or replace. seeing as the reason i bought the desire is to desperately escape WINMO, i figure the slight bug of a green stain is less of an inconvenience than using my HD2 for a few more weeks.
cheers.
Could be down to having a SLCD screen as opposed to an AMOLED one
The blue tint to the amoled screen is there on purpose, blue led's die alot quicker than other ones, samsung make there screen to over display blue, as your device gets older this blue will slowly die to a yellowy colour! Maybe the green tint is related?
Sent from my HTC Desire using Tapatalk
EddyOS said:
Could be down to having a SLCD screen as opposed to an AMOLED one
Click to expand...
Click to collapse
Does he have a slcd screen lol ignore my last post then xdaers lol
Sent from my HTC Desire using Tapatalk
I'm assuming so if it was only purchased a few weeks ago, could be wrong
yeah guys... i got the SLCD version.
i dont think its a natural screen 'quirk'.. as it only appears on a small portion of the screen.
cheers for the replies though ey.
I have the same problem on both my desires. One of them has a finish tint in the middle of the screen and this one has like a brighter spot on the top right of the screen. I have the SLCD screens. I bought the phones in Wisconsin.
Off topic
I feel so alone on this forum because everyone talks about the GSM version. Is there any news about froyo update for this phone on US Cellular? I love the phone but getting tired of waiting all the time. I just heard there's 3.0 coming out on the 11th of November. But not for Desire. I'm sure it will be there when my contract is over. Lol.
Sent from HTC Desire 2.1
i also have an slcd desire
but i have a pinkish tint in the top right
it's kidney shaped :d
black lcd
hi
Solution to you brick
Past details of HTC bravo
Android 2.3
Hboot 1.02.001
I tried to unlock the bootloader by
1- HTC dev method
I started by the same procedure given on the
website. But the procedure didn't work for me,
when I commanded adb devices it never
showed my phone then when I commanded '
get oem identifier token ' I got another error. I
got frustrated
2- Then I went on to the mini_adb method by
using shell, Su commands
It neither worked
3- After that I came across the downgrade and
boot method, it resulted into a brick
But no worries my pals !!
Unbricked successfully !!
basically it was an Indian phone so some strong
securities
first installed this to my phone which had 2.3
android and hboot 1.02.001
RUU_Bravo_hTC_Asia_India_1.21.720.4_Radio_32.36.00 .28U_4.06.00.02_2_release_127705_signed.exe
then my phone got bricked due to downgrade.
the led screen blackout happened and a vibrate
was at the startup and can navigate volume
buttons only*
then i got worried after that i installed this thing
to unbrick back
RUU_Bravo_hTC_Asia_WWE_1.19.707.7_Radio_32.36.00.2
8U_4.06.00.02_2_release_126179_signed.exe
then to no help after that this one
RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4.
05.00.11_release_122704.exe
and wahhoo!! unbicked my phone to 2.2
android, dont worry the phone will popup an
update notifier after you start your phone

My HTC One X

About 1 month ago I sadly broke my Samsung Galaxy SII just after changing my contract from Voda to Three.
I since contacted Three to get a issue with my sim only deal sorted which allowed me to upgrade early. (after the first 3 months) It did however take a few calls to and from the exec office to get this sorted since the calls to the usual call centre are worthless.
Anyway after all that I finally received my early upgrade which was a HTC One X. To be honest I didn't really want this as I was trying to wait for the Galaxy SIII, however I couldn't do without a phone for so long and wasn't aware of the SIII release date back then. After receiving my HTC One X I was REALLY impressed with it, the screen, sound, appearance were all excellent. After using the phone for a few days I noticed the haptic feedback buttons were making a bit too much of noise and not the usual shock vibration it was doing when I first got it. I contacted Three who arranged a doorstep exchange for me. Once the new phone arrived I used the phone for another few days only for more problems to slowly start appearing. The screen itself started to not come on when I was pressing the lock button, the lights were lighting up but the screen was not coming up. I have to constantly keep pressing the lock button over and over to try get it on. The screen itself also just start flickering around and then just blurrs up like the resolution is screwing up so all the icons are on top of eachother and the only way to get it off is by locking it and unlocking it. I have no idea as to why it happened. I have a protective case around it with a screen protector on the screen too. It has never been dropped or treated poorly so I was bemused.
I decided to contact Three again as this was not right. The first person I spoke to told me to take the phone to my local Three store and they will put it in for repair. I decided to contact them back a few hours later to explain I didn't want this and was not happy to get another HTC or that one replaced. This customer service advisor was a lot more helpful and explained I could have another doorstep exchange for another handset since the first 2 HTC's have not functioned as they should. Since I now knew the released date of the SIII I told the advisor I would rather wait for the SIII and he told me that it was fine and would be delivered on the 1st June. All I had to do was box the HTC up and hand it over to the courier on the day my new one arrives.
Thought I would share my problems with the HTC One X along with saying I will NEVER touch another HTC Would add if people are lucky enough to get a working HTC and have no issues then fair play, the phone was nice and had excellent features
Cheers,
Luke
luke.douthwaite said:
About 1 month ago I sadly broke my Samsung Galaxy SII just after changing my contract from Voda to Three.
I since contacted Three to get a issue with my sim only deal sorted which allowed me to upgrade early. (after the first 3 months) It did however take a few calls to and from the exec office to get this sorted since the calls to the usual call centre are worthless.
Anyway after all that I finally received my early upgrade which was a HTC One X. To be honest I didn't really want this as I was trying to wait for the Galaxy SIII, however I couldn't do without a phone for so long and wasn't aware of the SIII release date back then. After receiving my HTC One X I was REALLY impressed with it, the screen, sound, appearance were all excellent. After using the phone for a few days I noticed the haptic feedback buttons were making a bit too much of noise and not the usual shock vibration it was doing when I first got it. I contacted Three who arranged a doorstep exchange for me. Once the new phone arrived I used the phone for another few days only for more problems to slowly start appearing. The screen itself started to not come on when I was pressing the lock button, the lights were lighting up but the screen was not coming up. I have to constantly keep pressing the lock button over and over to try get it on. The screen itself also just start flickering around and then just blurrs up like the resolution is screwing up so all the icons are on top of eachother and the only way to get it off is by locking it and unlocking it. I have no idea as to why it happened. I have a protective case around it with a screen protector on the screen too. It has never been dropped or treated poorly so I was bemused.
I decided to contact Three again as this was not right. The first person I spoke to told me to take the phone to my local Three store and they will put it in for repair. I decided to contact them back a few hours later to explain I didn't want this and was not happy to get another HTC or that one replaced. This customer service advisor was a lot more helpful and explained I could have another doorstep exchange for another handset since the first 2 HTC's have not functioned as they should. Since I now knew the released date of the SIII I told the advisor I would rather wait for the SIII and he told me that it was fine and would be delivered on the 1st June. All I had to do was box the HTC up and hand it over to the courier on the day my new one arrives.
Thought I would share my problems with the HTC One X along with saying I will NEVER touch another HTC Would add if people are lucky enough to get a working HTC and have no issues then fair play, the phone was nice and had excellent features
Cheers,
Luke
Click to expand...
Click to collapse
Lucky sod..My phone is in repairs now. Similar issues i had as you my friend but they told me they could not replace my current handset(which is my 3rd replacement now)so the only option i had was to repair it. Hoping they come back with an exchange option if they can not sort my phone out and then i can get the S3 as well. Well done again mate you have chosen a good phone now
Goku80 said:
Lucky sod..My phone is in repairs now. Similar issues i had as you my friend but they told me they could not replace my current handset(which is my 3rd replacement now)so the only option i had was to repair it. Hoping they come back with an exchange option if they can not sort my phone out and then i can get the S3 as well. Well done again mate you have chosen a good phone now
Click to expand...
Click to collapse
Mate you should contact them back once the phone goes back and say you are not willing to have another HTC as they keep on going. It always differ from each customer service advisor to another with Three, one says one thing and another says different lol
luke.douthwaite said:
Mate you should contact them back once the phone goes back and say you are not willing to have another HTC as they keep on going. It always differ from each customer service advisor to another with Three, one says one thing and another says different lol
Click to expand...
Click to collapse
see every ****ty advisor i been speaking to have always stuck by what the other one been saying....do not get me wrong it is a wicked phone but might be to late for me to get an s3...should of just been patient and gone for it few weeks back when i was getting my 2nd replacement...and even now today when i took the phone back to the store for repairs they said i do not have that option unfortunately..so best thing maybe for me is to see if they could replace it with a new one if they come back and say it can not be fixed....then i will go for the s3
Goku80 said:
see every ****ty advisor i been speaking to have always stuck by what the other one been saying....do not get me wrong it is a wicked phone but might be to late for me to get an s3...should of just been patient and gone for it few weeks back when i was getting my 2nd replacement...and even now today when i took the phone back to the store for repairs they said i do not have that option unfortunately..so best thing maybe for me is to see if they could replace it with a new one if they come back and say it can not be fixed....then i will go for the s3
Click to expand...
Click to collapse
Fingers crossed for you then, IF it comes back repaired could you not just sell it on and get a SIII?
luke.douthwaite said:
Fingers crossed for you then, IF it comes back repaired could you not just sell it on and get a SIII?
Click to expand...
Click to collapse
could do..but that means putting money as well in which i really can not afford right now...so one x is the next best thing. so two things.
either it comes back brand spanking new.
they offer me an exchange (which means either brand new handset or can choose what phone i want)
Got my one x a month ago today and it's been working perfectly, anything wrong solved by software updates. Love it, greatest phone ever, & I personally think it's better than the s3 (from video impressions). Saying that the two phones are such beasts its all down to personal preference, so I wish you luck with the s3!
Sent from my HTC One X using xda premium
Goku80 said:
could do..but that means putting money as well in which i really can not afford right now...so one x is the next best thing. so two things.
either it comes back brand spanking new.
they offer me an exchange (which means either brand new handset or can choose what phone i want)
Click to expand...
Click to collapse
When is your handset due back mate?
Sent from my HTC One X using Tapatalk 2
luke.douthwaite said:
When is your handset due back mate?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
took it in yesterday. so they said to me two weeks from yesterday..so i could get it back not this tuesday coming but the next or the one after that...i am not going to think about that for now..just wait till after next week i think to start finding out more whats going on like
Goku80 said:
took it in yesterday. so they said to me two weeks from yesterday..so i could get it back not this tuesday coming but the next or the one after that...i am not going to think about that for now..just wait till after next week i think to start finding out more whats going on like
Click to expand...
Click to collapse
It's a real shame about the phone though because when it was working it is up there with the best for sure. If this had not been my 2nd faulty HTC then I would of taken it back but it just doesn't seem like the HTC One X was the one for me
Look forward to getting my S3 though after the S2 was a big fave of mine. Even if they give you the HTC back repaired or just send you a new one are you happy to accept that? If not have you thought about contacting the executive office and speaking to them? I found them to be a greater help when dealing with issues.
Thanks,
Luke
luke.douthwaite said:
It's a real shame about the phone though because when it was working it is up there with the best for sure. If this had not been my 2nd faulty HTC then I would of taken it back but it just doesn't seem like the HTC One X was the one for me
Look forward to getting my S3 though after the S2 was a big fave of mine. Even if they give you the HTC back repaired or just send you a new one are you happy to accept that? If not have you thought about contacting the executive office and speaking to them? I found them to be a greater help when dealing with issues.
Thanks,
Luke
Click to expand...
Click to collapse
Well. Depending on what they say to me. If they say we are sending you the handset back and it is repaired and i know when i check it instore it is build like a brick wall then i will keep it as i still think it is a top phone and i already have like a few cases for it. now if they say we can send you a replacement then i will ask if i can go for a different handset ie the s3. if they say no and it has to be the same phone then i will just get the one x....i really can not say till the day comes.
perfect world would be to offer me a different handset if i was not happy with getting a different one x. if they just say they will replace like for like then i still be a happy guy no matter what but i would prefer the s3

HOX Screen broken? GPU or software?

Good day guys,
I've read a number of threads on this forum about HOX screen problems and never quite had any until a couple of days ago.
All of a sudden I started getting yellow and pink pixels all over my screen. I thought that this was just a software issue in the beginning so I rooted, formated, installed a custom rom, and no luck, still have the same problem with the screen.
There is a number of interesting facts about this problem:
1) I have this when I restart the phone, in the boot menu, in the clockwork recovery, you can see the edge of the pixels being pink or some other random color.
2) When I press down hard enough around the volume+ area the problem seems to go away.
I wonder where this is the GPU dying on me, or perhaps this has to do with the connectors that run to the screen?
The phone never fell, or had any major damage, I did have it in my pocket all the time and when sitting down I guess that could stress the exterior of the phone.
Here are the pics:
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183856.jpg
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183906.jpg
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183918.jpg
I really do wonder if I can get it back for warranty now, since its rooted, since this is obviously a hardware problem rather than software.
There is only one way to find out. They might repair it for free if you ask nicely enough.
Sent from my HTC One X
Display issue.Get it to nearest HTC.
Over m'sia HOX is one to one warranty for first year that's why i picked my One X over S3 as i own a S3 before and RMA takes up to 3month.
Goodluck
Zackconsole said:
Display issue.Get it to nearest HTC.
Over m'sia HOX is one to one warranty for first year that's why i picked my One X over S3 as i own a S3 before and RMA takes up to 3month.
Goodluck
Click to expand...
Click to collapse
Would be nice to get a one to one replacement accept that I bought it in The Netherlands and I am currently in Minsk, Belarus for work)))
Man its a nightmare reading all the HTC One X problems, HTC has always made such nice phones, and they messed up just a bit along the way.

HTC ONE X Touch or softver

Hey evryone ... first soz , for my bad english , and second i'm here to ask you smth ...
I have a HTC ONE X i got from friend.. and now my touch work all , but mid dont respond... maybe cuz its bad put upadate ... cuz its 4.2.2 here... and main of this phone its 4.1..2 , i will post my picture and u will se... and PLS HELP : / and sorry for english , if u dont understend any of worlds , i will use google tran...
mariorazer said:
Hey evryone ... first soz , for my bad english , and second i'm here to ask you smth ...
I have a HTC ONE X i got from friend.. and now my touch work all , but mid dont respond... maybe cuz its bad put upadate ... cuz its 4.2.2 here... and main of this phone its 4.1..2 , i will post my picture and u will se... and PLS HELP : / and sorry for english , if u dont understend any of worlds , i will use google tran...
Click to expand...
Click to collapse
Just so you know, HTC is a garbage company that creates good looking phones but which appear durable only on the outside.
I had an One S and after 2 months of usage The touchscreen "gave birth" of a dead spot right in the middle. It was a 1cm thick vertical line. So the phone became useless.I spend a ton of money on an "original" display+glass+digitizer (an assembly) cause I didn't choose a warranty when I bought the device, cause it was cheaper that way. after 1 month and a half month, a dead spot appeared on the new screen. This time it was a horizontal line that gave me a hard time again. I donnated the phone to some guy. I decided to buy a new HTC, but this time a ONE X. After 4 months another dead spot appeared on the touchscreen and again that area was unresponsive. I decided not to send it into warranty cause it was already enough and it's not worth it, so I sold it at a considerably lower price because of that problem. The Ironic thing is that I always tooks so much care of both devices and it still broke. If you keep using HTC, you'll only shorten your life.
I'm now a bit short on money and I'm using a pathetic Galaxy Ace 2. If you wanted right now to exchange a brand new ONE X with my Ace 2, I wouldn't make the exchange and I'd stick with the phone I have right now. Or I'd make the exchange only to sell the HTC, cause it's more expensive than the Ace 2 and after that I'd buy a Nexus 4 or a Galaxy S3, with the money I'd get from the HTC. That's how bad I hate HTC. What seems to be awesome, it's actually something that breaks with the slightest touch. Samsung, which everytime comes with the same hideous design every year, is 10 times more durable than an HTC, and also is a lot easier to root and downgrade if something goes wrong during some process.
So, my personal opinion, try to choose anything else but HTC. Otherwise you're gonna experience all sorts of problems with it even if you decide to replace the screen. When you fix a problem, another one will come out and make you be stressed. IT'S NOT WORTH IT, believe me.
Every one has there personal views of the devices they use.. I've had my One X from since it came out and it has never given me trouble.. I've never came across with the issues you are claiming.. neither my friends that use them. I have to upgrade to a new phone eventually but not because of the phone dying, but because it's just natural to upgrade to a newer better phone. I've used sammies before but have never ever come close to my comparison with the One X. I love HTC products and that remains no matter what..to the OP, your problem seems can be solved with a new screen..
How is that practical advice...uncalled for. Try a reverting phone to stock, if that doesn't help then it is a hardware fault and start looking into repair.
Sent from my alarm clock.

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