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I came to this conclusion 20 minutes ago, when my Desire went to hell again after 3 f*****g days from return from repair!!!
It froze during absolutely normal usage. After pulling out battery, it stuck in bootloop. Bootloader stopped working after connecting to laptop, fastboot failed to connect to laptop and bootloader won't start at all anymore. Hard reset didn't work.
As I said: Piece of crap.
Murphy's law: "Anything that can go wrong will go wrong"
Well, i'm sorry for that, if i was u, I'd take the opportunity to take a new phone
Not sure if I can do that.
I quite like my Desire to be honest.
Although I must say I played with a Metro UI theme today, and I liked the UI a lot.
I also finally got round to adding a custom ROM last night. Tried a few, and now settled on one.
The limited memory issue isn't one if you know what you're doing.
And I was lucky enough to get an OLED screen.
I would cry though if I had to send it in and they returned one with a SLCD.
So I can feel your pain, a little.
Question: Is it normal that Desire gets warm below battery? Because, it gets seriously warm after few seconds. Perhaps an overheating issue?
Maybe you experienced the dreaded overheat problem...
After a few seconds..?
Even on idle..?
IMHO it's not normal...
Search for the Desire reboot / overheat thread...
See if you have the same symptoms...
ok I love a piece of crap...
I think you should send it to repair again
madmatsui said:
ok I love a piece of crap...
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Click to collapse
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
777ace said:
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
Click to expand...
Click to collapse
Completely agree with everything you stated.
Terepin said:
Question: Is it normal that Desire gets warm below battery? Because, it gets seriously warm after few seconds. Perhaps an overheating issue?
Click to expand...
Click to collapse
It's either an overheating issue, or you are doing a lot of network intensive work. Because the radio is located below the battery. I also suspect that the processor is also located there.
Sent from my HTC Original Desire using Tapatalk
777ace said:
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
Click to expand...
Click to collapse
+1
Totally agree with what you said. I have used my desire for a long time now and It's still one of the best phone I've ever encountered. So much that I've decided against getting sgs2 or even sensation. I will wait for quad core phones. LOL.
Sent from my HTC Original Desire using Tapatalk
So I requested pick up for repair. Fourth in three months....
In Germany you can request an new phone after 3 repair attempts ...
Dont know if its also in Slovakia but try it
I take I should ask new phone from HTC, right? Or from repair center?
Yes, you should definitely try that!
Not helping...
Terepin said:
Not helping...
Click to expand...
Click to collapse
Seems logically to the repair center for me..ask they
This applies to Slovakia also:
If they do not manage to repair within 30 days, you can request your money back.
If your phone gets broken 3 times (not sure if it should be the same problem) you can get your money back.
So found it, sorry for posting in slovak language:
V prípade, že má vec súčasne najmenej tri rôzne odstrániteľné chyby, pričom každá z nich bráni v riadnom užívaní, má spotrebiteľ právo rozhodnúť sa, či uplatní právo na výmenu tovaru alebo na vrátenie peňazí. To isté právo má aj vtedy, ak sa rovnaká chyba, aká bola najmenej dvakrát opravovaná, vyskytne tretíkrát v záručnej dobe.
So it has to be the same fault.
Anyway I would still try to get my money back, or a replacement phone.
Sent from my HTC Desire using XDA Premium App
I had a few similar situations like yours. All of them happen when I was using a 3rd party battery. Maybe you want to ask the repair center to check the battery?
Is just a piece of hardware which will brake down.
Unfortunately you are unlucky and it happens often then to others (I'v send mine once for repair in 13 months).
If I was in your position, I would ask for new phone (as it broke so many times).
When you get a new one sell it on eBay, add couple hundreds $ and you have an upgrade .
Easy
Or if you really don't like it. Sell it and buy an iPhone ;-P
Hello,
I have a HTC Desire HD that has just died on me, it just stopped detecting the SIM car. Everything else works just fine.
Gave it to HTC service here in India and they gave me a quote of 13000 INR ($260) to replace it. Since its out of warranty (15 days over) I'll have to bear the expense.
Now I got this phone for 25000 INR($500) it makes no sense to go for this replacement. Now my dilema here is what more can I do with this phone besides using it as a glorifed paper weight
I doubt root it would solve this issue. But would love to hear from you.
Kind regards
I'd just went out of the similar problem. One day my DHD turn off and... That's all ! It just turn of and never came back. I'd to send it to HTC support, they return it to me saying something like "we changed the motherboard".
Now I think "Whatdafuck is this phone whitch can die one day without any aparent reason !!". At it's next death I'll get a Motorola.
zorglube said:
I'd just went out of the similar problem. One day my DHD turn off and... That's all ! It just turn of and never came back. I'd to send it to HTC support, they return it to me saying something like "we changed the motherboard".
Now I think "Whatdafuck is this phone whitch can die one day without any aparent reason !!". At it's next death I'll get a Motorola.
Click to expand...
Click to collapse
Atleast you were lucky that you device was under warranty. I am well and truly screwed.
cheers
Personally, I'd get it repaired, since you could easily get another years' use out of it (more, but other devices will start to make it look old).
That would then work out at $20/month, compared to say $40 ($500/12 months) for a new phone, even via an operator's subsidy.
I'd also let HTC do it so that they can respond directly, should anything go wrong.
Sorry I saw you replied.
If you pay the HTC support can repair your phone.
Sent from my Desire HD using XDA
I would try to buy very cheap non working phone with broken digitizer or similar - many people (at least in europe) sell their phones when they are broken and get new ones. And I would change the mainboard myself. its not that difficult. Ive done it with my old htc topaz...
Suffering at the hands of HTC
Last week, my 1.5 years old Desire 816 was working absolutely flawlessly. 5 seconds later, I pick it up and it is dead! :crying:
The HTC Service Center guys are asking for Rs. 9,700 for changing the Motherboard and I am like WT*. I can buy a new phone at that price. A bit of research and find out that Motherboard issues are very common in HTC. This surely was my last HTC phone.
Now I have 2 questions:
1. Is there any way I can get this phone repaired in the open market?
2. I was using CDMA as my primary number. I am not finding any other reputed manufacturer who has CDMA smartphones. I am not willing to ditch CDMA as of now. Any suggestions for a good smartphone that is not HTC?
Hey guys, this is not a QQ post like many others, just wanted to point out some things , 1 week ago i sent my galaxy note for repair and got HTC ONE X instead, the phone was running quite nice i have to say it was unbranded one even tho it was bought from Vodafone in Czech Republic, i received both OTAs immediately after the release. The phone itself have really beautifull design i have to say its probably the best looking phone right now but the issues it have thats just bollox, i had flickering when the brightness was on the lowest settings which i didnt use anyway but it was there, battery on this device is just i dont know, htc is boasting with Nvidia Tegra but come on, 20-30 minutes of playing and ur phone is dead, standby battery life is quite nice and it would last for 2-3 days but when u turn the screen on you can just see the battery goin down, which is quite disturbing i got to the point when i was really scared to even turn it on This morning i found a thread here about missing storage so i was like hey ill give it a go aswell, and boom 3gb missing, i know u can format ur card and stuff but seriously, if it would have microSD slot people would not complain that much but having to copy all data over and over again if u do the mistake and pull the device out without removing it safely its just lol. I know the device is new and there are always issues with it, but come on my note didnt have so many issues, and the ones htc is experiencing that are not just minor problems, its facing construction problems, overheating , battery drainage screen flickering,lagging tegra games and maybe even others. I was really sad to return the phone but come on, i spent around 600 euro on it and i would expect some kind of level. Im back to my note now, and tbh im just gonna wait for S3 to test it out and see, i know new phones always have issues but HTC should have waited with the release of ONE X to make it perfect phone, its beautifull designed, it has gorgeous display, nice camera but the issues are letting it down.
what i am not getting is....
You sent your Note for repair and got the HOX, was this a temporary solution? As you say you spent 600 euro on the HOX but now you have your Note back.............very confusing.
nemmie_cz said:
Hey guys, this is not a QQ post like many others, just wanted to point out some things , 1 week ago i sent my galaxy note for repair and got HTC ONE X instead, the phone was running quite nice i have to say it was unbranded one even tho it was bought from Vodafone in Czech Republic, i received both OTAs immediately after the release. The phone itself have really beautifull design i have to say its probably the best looking phone right now but the issues it have thats just bollox, i had flickering when the brightness was on the lowest settings which i didnt use anyway but it was there, battery on this device is just i dont know, htc is boasting with Nvidia Tegra but come on, 20-30 minutes of playing and ur phone is dead, standby battery life is quite nice and it would last for 2-3 days but when u turn the screen on you can just see the battery goin down, which is quite disturbing i got to the point when i was really scared to even turn it on This morning i found a thread here about missing storage so i was like hey ill give it a go aswell, and boom 3gb missing, i know u can format ur card and stuff but seriously, if it would have microSD slot people would not complain that much but having to copy all data over and over again if u do the mistake and pull the device out without removing it safely its just lol. I know the device is new and there are always issues with it, but come on my note didnt have so many issues, and the ones htc is experiencing that are not just minor problems, its facing construction problems, overheating , battery drainage screen flickering,lagging tegra games and maybe even others. I was really sad to return the phone but come on, i spent around 600 euro on it and i would expect some kind of level. Im back to my note now, and tbh im just gonna wait for S3 to test it out and see, i know new phones always have issues but HTC should have waited with the release of ONE X to make it perfect phone, its beautifull designed, it has gorgeous display, nice camera but the issues are letting it down.
Click to expand...
Click to collapse
Bye, have fun!!
novak84 said:
what i am not getting is....
You sent your Note for repair and got the HOX, was this a temporary solution? As you say you spent 600 euro on the HOX but now you have your Note back.............very confusing.
Click to expand...
Click to collapse
nope i wanted to sell Note when it got back from repair and keep the HOX but today when i got the call from the store that my note is repaired i changed my mind and returned hox, cause i dont really have time to sort issues htc should have sorted for us, just imagine people who dont read these forums and face issues hox have ? they are not gonna fix them by themselves, the phone should be in stage where you shouldnt really tweak the system and stuff to be able to use the phone normally, this forums right now is just filled with people who are assuring themselves they did the right choice of buying this phone, i see people saying they returned the phone 4-5 times, that doesnt feel right tbh
you sent note for repair, bought a HOX for 600 and now you are selling your HOX? I will give you twenty quid for it.
Seriously, you are moaning about the HOX but you havent had any issues but you are scared of what you read on here........
By the way, why was your Note in for "repair"?
My HOX has been fine, no issues whatsoever, i reckon you are one of these people that when you are ill with a simple cold, you type it in to google and end up worrying you have cancer.
The point is, I am not unlocked and of course still running on completely stock rom and never experience any issue mentioned here and there.
Dont get me wrong, I used to have Desire, Incredible S, Sensation, EVO 3D and I was first to apply S-OFF/unlock back in the days and did loads of mods to them, but H1X is just simply better, so flawless that I still have no intention to unlock.
Sent from my HTC One X using XDA
novak84 said:
you sent note for repair, bought a HOX for 600 and now you are selling your HOX? I will give you twenty quid for it.
Seriously, you are moaning about the HOX but you havent had any issues but you are scared of what you read on here........
By the way, why was your Note in for "repair"?
My HOX has been fine, no issues whatsoever, i reckon you are one of these people that when you are ill with a simple cold, you type it in to google and end up worrying you have cancer.
Click to expand...
Click to collapse
I lost around 3gb of space on the phone memory, when i pressed the screen on edges you could just feel how the display goes down a little bit + it made the purple **** on the edges, battery was just horrible when u used the phone i cant even imagine ur traveling somewhere and play something for 30 mins that would just kill the battery, i lost around 40 percent of battery life just by downloading The Dark Meadow data with the screen on, which took around 10 minutes, thats not normal if u ask me, and no im not selling it i just returned it in the 2 weeks period, why u blame me i dont get i just pointed out some things i didnt like, but honestly im not gonna transfer all my data to pc format my card every single time i loose some space, theres few flawless devices out there if it would be the one i had i would keep it but with so many issues i rather gave up on it
to be perfectly honest, i don't blame you if you had the flex and screen issues, it drives you mad! the screen lamination issues are a total disgrace
HTC better sort this and quickly
funny some people are still in denial around here, would you like to suggest to someone in your family getting a HOX and struggling like the rest of us with defects?
The phone is amazing but we need to pressure HTC to sort this out quick and most important never box devices in such state! if you are fan of HTC you should care about this
never seen this much drama on the Desire HD forum during release, i'm sorry ask anyone with a DHD
hamdir said:
to be perfectly honest, i don't blame you if you had the flex and screen issues, it drives you mad!
HTC better sort this and quickly
funny some people are still in denial around here, would you like to suggest to someone in your family getting a HOX and struggling like the rest of us with defects?
The phone is amazing but we need to pressure HTC to sort this out quick and most important never box devices in such state! if you are fan of HTC you should care about this
Click to expand...
Click to collapse
To be honest i was really sad to return it back, my intention was to keep the phone, but right now untill they sort their mess i would not recommend it, i dont say all units are faulty, but most of them is, i was having Desire HD for 1 year and it was perfect device, apart from battery The HOX is really gorgeous i had a white one, the camera was pleasure to use, got some nice pics from it, display i wont even compare it to my note, its totally different league, but the issues i was haivng with it just drove me crazy, not to mention camera lens getting scratches really easy, and yes i was using the case and i wasnt even wearing it in jeans or anything, im really carefull when it gets to phones, i might actually buy it again when they sort these issues, but right now it was a no for me
no denail here, phone is perfect and if you have one of the issues then that is unfortunate, but the OP seems to be making mountain out of a molehill and all this while his Note was broken.
novak84 said:
no denail here, phone is perfect and if you have one of the issues then that is unfortunate, but the OP seems to be making mountain out of a molehill and all this while his Note was broken.
Click to expand...
Click to collapse
note was having issues with s-pen only and camera software, while hox is having issues overall, and its not just minor software issues mate, if u have flawless device then ye im jealous, but theres ****loads of faulty ones, you can see many people returning and replacing the device multiple times, havent seen that before
nemmie_cz said:
note was having issues with s-pen only and camera software, while hox is having issues overall, and its not just minor software issues mate, if u have flawless device then ye im jealous, but theres ****loads of faulty ones, you can see many people returning and replacing the device multiple times, havent seen that before
Click to expand...
Click to collapse
yes im gagging for a flawless grey, if someone has it and so sure its easy to get another please by all means PM me i will buy immediately
i really don't care if we scare new comers, HTC needs to learn a lesson here
you simply don't ship a highly praised 600$ flagship device in this state
if it was apple we would have already buried them by now
everyone was so excited and you get that box with the bloody cursed "im the one" sticker and surprise!
hamdir said:
yes im gagging for a flawless grey, if someone has it and so sure its easy to get another please by all means PM me i will buy immediately
i really don't care if we scare new comers, HTC needs to learn a lesson here
you simply don't ship a highly praised 600$ flagship device in this state
if it was apple we would have already buried them by now
Click to expand...
Click to collapse
Thats what i mean i already said the phone itself is great, and i can imagine there has been alot of people fired in HTC for this, cause this didnt make a good name for their flagship
nemmie_cz said:
This morning i found a thread here about missing storage so i was like hey ill give it a go aswell, and boom 3gb missing, i know u can format ur card and stuff but seriously, if it would have microSD slot people would not complain that much but having to copy all data over and over again if u do the mistake and pull the device out without removing it safely its just lol.
Click to expand...
Click to collapse
First, learn to use paragraphs to separate your thoughts. Streams of consciousness are difficult to comprehend.
Second, do you believe everything you read? I posted some comments in the SD card thread before the Chinese tree monkeys spun it out of control. The 3GB isn't missing; it's in protected space that CHKDSK can't read. It's because HTC's using a different method of managing storage. It's why the One X shows up as "mass storage" device and not "MTP" like other ICS devices. The XL has only 16GB of memory. Don't you think the people on their forum are smart enough to notice if 2/3 was missing the way people are claiming here?
If I get a SGS3 it'll be to get away from posts like this and the random and pointless crisis posts on this forum.
nemmie_cz said:
note was having issues with s-pen only and camera software, while hox is having issues overall, and its not just minor software issues mate, if u have flawless device then ye im jealous, but theres ****loads of faulty ones, you can see many people returning and replacing the device multiple times, havent seen that before
Click to expand...
Click to collapse
But all i can gather is your HOX had 3gb missing (which it isnt) and when you leave the battery on playing games it drains the battery. Everything else you have only read about it.
nemmie_cz said:
Hey guys, this is not a QQ post like many others, just wanted to point out some things , 1 week ago i sent my galaxy note for repair and got HTC ONE X instead, the phone was running quite nice i have to say it was unbranded one even tho it was bought from Vodafone in Czech Republic, i received both OTAs immediately after the release. The phone itself have really beautifull design i have to say its probably the best looking phone right now but the issues it have thats just bollox, i had flickering when the brightness was on the lowest settings which i didnt use anyway but it was there, battery on this device is just i dont know, htc is boasting with Nvidia Tegra but come on, 20-30 minutes of playing and ur phone is dead, standby battery life is quite nice and it would last for 2-3 days but when u turn the screen on you can just see the battery goin down, which is quite disturbing i got to the point when i was really scared to even turn it on This morning i found a thread here about missing storage so i was like hey ill give it a go aswell, and boom 3gb missing, i know u can format ur card and stuff but seriously, if it would have microSD slot people would not complain that much but having to copy all data over and over again if u do the mistake and pull the device out without removing it safely its just lol. I know the device is new and there are always issues with it, but come on my note didnt have so many issues, and the ones htc is experiencing that are not just minor problems, its facing construction problems, overheating , battery drainage screen flickering,lagging tegra games and maybe even others. I was really sad to return the phone but come on, i spent around 600 euro on it and i would expect some kind of level. Im back to my note now, and tbh im just gonna wait for S3 to test it out and see, i know new phones always have issues but HTC should have waited with the release of ONE X to make it perfect phone, its beautifull designed, it has gorgeous display, nice camera but the issues are letting it down.
Click to expand...
Click to collapse
Ta raaa pet.
twistedh said:
Ta raaa pet.
Click to expand...
Click to collapse
Ehh, Dansih languike?
Vallhall said:
Ehh, Dansih languike?
Click to expand...
Click to collapse
lol, mancunian i believe or geordie...
Sent from my HTC One X using xda premium
I'm loving my HOXL so far, battery is better than my iPhone and any other android device I've ever owned.. That in itself is astounding considering the screen / resolution.
hamdir said:
yes im gagging for a flawless grey, if someone has it and so sure its easy to get another please by all means PM me i will buy immediately
i really don't care if we scare new comers, HTC needs to learn a lesson here
you simply don't ship a highly praised 600$ flagship device in this state
if it was apple we would have already buried them by now
everyone was so excited and you get that box with the bloody cursed "im the one" sticker and surprise!
Click to expand...
Click to collapse
you can have my one then if you are willing to pay top dollar get me the s3 and you can have my gorgeous working HOX..No problems no gaps no nothing. Perfect customer and love it
Dear all ....
i have always been a HTC phone fan since day one i own my first HTC Legend then down to incredible S and to this One X... among all, the worst i had experience was the One X. I have it exchange for 3 time already in 6 month times and seeing the 4th unit coming the way. No doubt HTC Malaysia has done a good job by keep on replacing a brand new out off the box unit for me but it does not really solve my problem and my bad experience on the One X at all .
1st unit - Wifi issue, have to press the right top part of the screen in order to get full Wifi Signal eventho i'm sitting next to a router
2nd unit - Random system restart , very often drop call with a message saying preparing sim card , battery can only last you like 5 hours but on any other day it preforming very good , phone auto turn off indicating battery low eventho it clearly said remaining 20% to 40% battery life
3th unit ( current unit ) Drop call with preparing sim card message randomly will come out on the screen , Wifi issue , same problem with above have to press the right top of the screen in order to get good Wifi signal , out of the box the screen have a small patch around the size of 1 to 2 mm of something similar to dead pixel but it does not look like one
i love the One X a lot .. but with all this problem keep on coming i was thinking is it time i should have give up on this particular model and move on with some other phone ? is there anyone which is used to be or still a One X user care to share me what you think about the Samsung Galaxy Nexus ? was it a good phone to try out ?
Else I'm afraid that if i got my 4th sets replacement i might have encounter some other problematic symptom again. Is it wise for me to write to HTC to complain ? would it help at all ?
Thanks for your advice
Gnex is a step down imo. Inferior screen, worse camera, etc etc only good thing about it is that it will receive updates quicker than anyone else due to it being a Nexus phone!
Keep trying until you get a fully working unit. There is nothing at the moment that tops the HOX apart from the SGS3 which is just as good.
i went through 6 of them. on my 7th, its finally working now. thank the lord
im glad i waited until i got a working one. i love this phone, was totally worth holding out.
now everything works properly it is simply brilliant! wifi is fantastic, i was walking down the road, and about 100m from my house, the wifi connected! with a weak signal admittedly, but it was still connected!
my old dhd would disconnect as soon as i walk out the door...
trust me, keep replacing until you get a good one. even the iphone 5 released 5 months after hox is inferior spec-wise
Wow and i taught that i was the only person that keep on swapping until you came alone ! ! will take your advice for it
lawrence750 said:
i went through 6 of them. on my 7th, its finally working now. thank the lord
im glad i waited until i got a working one. i love this phone, was totally worth holding out.
now everything works properly it is simply brilliant! wifi is fantastic, i was walking down the road, and about 100m from my house, the wifi connected! with a weak signal admittedly, but it was still connected!
my old dhd would disconnect as soon as i walk out the door...
trust me, keep replacing until you get a good one. even the iphone 5 released 5 months after hox is inferior spec-wise
Click to expand...
Click to collapse
tangoone1 said:
Dear all ....
i have always been a HTC phone fan since day one i own my first HTC Legend then down to incredible S and to this One X... among all, the worst i had experience was the One X. I have it exchange for 3 time already in 6 month times and seeing the 4th unit coming the way. No doubt HTC Malaysia has done a good job by keep on replacing a brand new out off the box unit for me but it does not really solve my problem and my bad experience on the One X at all .
1st unit - Wifi issue, have to press the right top part of the screen in order to get full Wifi Signal eventho i'm sitting next to a router
Thanks for your advice
Click to expand...
Click to collapse
Ya, I know how you feel, I've got the same wifi isue, Problem is, I bought my phone
in another country so, I can't swap it like you guys
HTC really disspointed me with this problem. I've contected they're support and they
say I can ship it to them for fix for 30euros. (and wait 6-7 weeks!!)
after the HOX I think I'm done with HTC.
Actually i had the same issue with you ... i got mine from another country as well but lucky i can get someone to send it back for me every 1 or 2 month times
Doorman404 said:
Ya, I know how you feel, I've got the same wifi isue, Problem is, I bought my phone
in another country so, I can't swap it like you guys
HTC really disspointed me with this problem. I've contected they're support and they
say I can ship it to them for fix for 30euros. (and wait 6-7 weeks!!)
after the HOX I think I'm done with HTC.
Click to expand...
Click to collapse
Whatever you do, don't go for the galaxy nexus. I'm a bit surprised another issue seems to have appeared that's to do with my screen.
A friend of mine has a galaxy nexus, yes it's actually not that bad to be honest. But battery life is very bad.
I'd honestly wait or pick one of those (if you really want a phone now)
One X (so basically keep on trying and hope for the best) / Galaxy S 3/ Nokia lumia 920 (if you're willing to try a new os, probably nokia is best to choose from on windows) / wait for something better to come out (?)
shadehh said:
Whatever you do, don't go for the galaxy nexus. I'm a bit surprised another issue seems to have appeared that's to do with my screen.
A friend of mine has a galaxy nexus, yes it's actually not that bad to be honest. But battery life is very bad.
I'd honestly wait or pick one of those (if you really want a phone now)
One X (so basically keep on trying and hope for the best) / Galaxy S 3/ Nokia lumia 920 (if you're willing to try a new os, probably nokia is best to choose from on windows) / wait for something better to come out (?)
Click to expand...
Click to collapse
Actually I was thinking of selling my one x and getting the nexus.
The battery is bad enough the hox, how much worse can it be on
the nexus? (and I read mostly on Black Screens)
oh, You forgot about Motorola, and it's mighty Razr HD Maxx!
BTW, I've just asked a local phone shop to fix my hox,
they want 80-90$ for this! This sucks.
Guys,
Was wondering if any of you are suffering from HTC service center as i do.
Would like to let you know about my experience.
I have purchased my device about 6 months in Taiwan as in my country it wasn't available yet.
After a month of use i experienced some issues with the power button & 3G signal, and send the device to Greece service center.
After about 8 weeks that i didn't get my device back, I couldn't keep quite about the fix duration I raised a complaint via HTC site.
Surprisingly they have apologized (more then once) and sent me an "HTC Desire HD" as a compensation & my device was fix in a matter of days
Now things go terribly wrong, i got my device broken!!! and not by me, you could clearly see that in the attempt of pulling the screen out of the cover they have BROKEN it!!!
Yet again i found my self complaining about the "FIX" and the conclusion of the investigation that HTC raised was that i have broken it ???:silly:
Luckily for me i have talk with the local distributor about my case and he have changed my cover for FREE (yes, yes FREE!!!)
After all that saga i have found that the signal issue was not fix and i have send the device again to HTC Greece center.
They have signed on the delivery of the package on the 26/10/2012
UNTIL TODAY (AFTER 8 WEEKS) THEY ONLY SAY THAT THEY ARE WAITING FOR SOME PARTS TO FIX MY DEVICE!!!
I'm MAD for the premium money i had to pay for such a service.
I'm kind of HTC freak and had 8 different devices for about 6 years,I think that it's not becoming to such a large company to have service issues.
Hopefully will get my "ONE X" soon and start to enjoy it
Have you all a nice weekend and Merry Christmas.
Dotan.
Worsrt service in greece
I just got screwed from htc greece today...
I send my phone for repair the first time for screen scratches as i bought the phone and had scratches.
And after a month of lying that they cant see the serial number of the device i got it back with a note saying that they found no problem... a month to tell me they found no problem.
Second time i send it in after 5 months of having the device for the wi fi problem and those bastards at htc greece kept my phone for 40 days and then i tryed to contact them they said that they changed the battery and the motherboard and are waiting a third part NOT TRUE i got the device nack with the repair note saying that they only changed the motherboard.
After almost 2 months i got my device with a diferent problem it looses gsm signal and i have to restart the phone to get signal.
Here is the good part i send it back and they told me they wont accept my waranty because the screen is not in perfect place and i have to pay 180 euro for the repair WTF, the way i see it they are lying to avoid the waranty since they are the ones who opened my phone 3 times.
Screw htc greece they are thiefs trying to avoid my waranty, i even told them ok lets asume that the screen somehow moved why wont you change the damn faulty motherboard you installed, and they answer "sorry since the screen is a bit missplaced we cant accept the waranty".
Htc greece = fraud now i have to press charges for fraud...
Why did i even bother to leave the samsung sceen this was my first and last htc device.
No doubt it was a great device and it still is but htc greece service is the mafia of mobile phones..
sorry to hear that my friend, hope you'll get the device soon!! i have it for 3 weeks now and its amazing, so hope they'll get it fix so you could enjoy it too!
Tell them "A yamissoo roofiyanos"
Sent from...... Who cares any way.
they insist i have to pay...i contacted my lawyer and he will press charges for fraud. Such a same for a so great device to have such a lame servise.
To kedp it short i send in my device for the wi fi issue and they send it back with a faulty motherboard that they installed tha loosed gsm signal completely and i have to restart
And they dont accept my waranty because they say the screen is a bit missplaced and they are the ones who opened my phone 3 times for repairs.
The irony is that i didnt want to root so i wont loose the warranty...
man..if u want premium service..buy an Iphone....and in 5 days u'll recieve one new.
i think that my htc one x got some wifi issues but after reading some of the complaint about the services, i'm kind of afraid to send it for repair now.
Thanks Guys.
I really hope to get my HTC OneX soon.
One thing for sure is that will sell it as soon as possible and will move to a better service oriented company.
"nemer12" i know you are right about the service, but iPhone????
HTC should reorganize there stuff and understand that without service they will be in the same spot as RIM today.
Will keep you posted.
from what i understand its better to solve the wi fi isue your self since you wont void the waranty.
you void the waranty if you remove the motherboard where the waranty sticker is
If you send it in for.service... then you are for a treat, they might even whant to avoid the waranty and try to make you pay like they did to me
Hi Guys,
Another week has passed, and we start week number 9.
Still no word from HTC service center about repair time frame.
I have also send a note to VP of customer care in FB :fingers-crossed: , but didn't get any reply just yet.
Really hope that my phone is not lost forever in there system.
Keep you posted in a week.
if i have to pay for the wifi fix then i will go to law ...because it's not my fault and yes...but i hope germany and there " HTC service" is not so bad like in other countries...
propably you will be fine i dont think service in germany act like in greece, in greece they try to robe you, i bet if i had a single scratch they would say that scratching my phone voids the waranty.
I actually got the best service. My bootloader was relocked, and they replaced my whole screen and fixed the wifi hardware problem in 5 days. Of course they charged for the screen. Also, when I told them from which shop I bought it from, they didnt even ask for a receipt!
In every country you have another office and different people, people don't want to face that but they should think a bit further then only there nose.
A company policy should be legal and straight forward in a contract but a company can't help it if they have some lazy dickheads working for them who are fat up of the daily routine (which I can understand as well in certain circumstance :laugh
or some moaners on a forum who like to kill because they are not satisfied with 'some service' if you know what I mean. :laugh:
I personally had one issue with a phone of HTC (a few years ago) but they were so friendly on the phone when I called them, they asked me some details and picked up and returned the phone fixed in a couple of days.
Ofcourse if you buy a second hand phone on eBay with a limited or no warrentee you won't have the same service by HTC.
The phone I talk about I got as a present from someone who donated it to me from the US as a thanks because of the roms I cooked,
but HTC didn't have a problem at all repairing a US phone in the EU.
The only problem I had with this phone is that I had to pay a lot of import tax even if it was sent as a present.
You get my point? In all corners of the world you have different people and you can't just blame a company for that here on the board.
So do your moaning to the company and try to hit the dickheads, it's so wrong trying to kill a company in general, it sucks what you are doing to my opinion.
Ofcourse everyone has a different story but to my opinion it sucks if you start crying on a board like this, it's wrong and stupid.
I'm using HTC phones for years, I don't say they are perfect as 'every phone has its limits', but you will face that on any phone you think it can be good no matter which manufacturer.
Sorry about my English, it isn't perfect but I only like to make my point, and you can dig up my profile
but I never moaned about a company on the board.
You are not only trying to kill a company but also what used to be a friendly community, that's what I'm trying to explane, think further then only your nose.
Laurentius26 said:
In every country you have another office and different people, people don't want to face that but they should think a bit further then only there nose.
A company policy should be legal and straight forward in a contract but a company can't help it if they have some lazy dickheads working for them who are fat up of the daily routine (which I can understand as well in certain circumstance :laugh
or some moaners on a forum who like to kill because they are not satisfied with 'some service' if you know what I mean. :laugh:
I personally had one issue with a phone of HTC (a few years ago) but they were so friendly on the phone when I called them, they asked me some details and picked up and returned the phone fixed in a couple of days.
Ofcourse if you buy a second hand phone on eBay with a limited or no warrentee you won't have the same service by HTC.
The phone I talk about I got as a present from someone who donated it to me from the US as a thanks because of the roms I cooked,
but HTC didn't have a problem at all repairing a US phone in the EU.
The only problem I had with this phone is that I had to pay a lot of import tax even if it was sent as a present.
You get my point? In all corners of the world you have different people and you can't just blame a company for that here on the board.
So do your moaning to the company and try to hit the dickheads, it's so wrong trying to kill a company in general, it sucks what you are doing to my opinion.
Ofcourse everyone has a different story but to my opinion it sucks if you start crying on a board like this, it's wrong and stupid.
I'm using HTC phones for years, I don't say they are perfect as 'every phone has its limits', but you will face that on any phone you think it can be good no matter which manufacturer.
Sorry about my English, it isn't perfect but I only like to make my point, and you can dig up my profile
but I never moaned about a company on the board.
You are not only trying to kill a company but also what used to be a friendly community, that's what I'm trying to explane, think further then only your nose.
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Click to collapse
Sorry my friend, you totaly missed my point.
I have never tried to "KILL" HTC, there devices are my favorites and i have purchased 6 different models in the passed years.
i have tried to address the service support about my device more then enough for the last 9 weeks !!!
and always i find my self back i the same spot, that is the person in customer care say to me that they understand that it takes too long and they are sorry but they don't are a repair time frame.
And that my friend is not acceptable, i would think that HTC could send me a new device if they can't repair.
But there is no answer from HTC side and it's very disappointing, and i'm trying that someone will wake up and give the right service.
About all your other comments i would rather not address (lets keep it in an adult manner).
Have a nice day.
You don't need to apologise to me.
I didn't miss your point as I do not miss many moaners here on the board, moaners who do miss my point and keep continue coming here, stubborn people who probably never want to understand.
To my opinion you do try to KILL HTC as what else are you trying here, you think you will get a new phone with opening this thread?
Anyway you did made your point as I understand it's useless to answer people like you.
You too, have a nice day.
dotanfeldman said:
Sorry my friend, you totaly missed my point.
I have never tried to "KILL" HTC, there devices are my favorites and i have purchased 6 different models in the passed years.
i have tried to address the service support about my device more then enough for the last 9 weeks !!!
and always i find my self back i the same spot, that is the person in customer care say to me that they understand that it takes too long and they are sorry but they don't are a repair time frame.
And that my friend is not acceptable, i would think that HTC could send me a new device if they can't repair.
But there is no answer from HTC side and it's very disappointing, and i'm trying that someone will wake up and give the right service.
About all your other comments i would rather not address (lets keep it in an adult manner).
Have a nice day.
Click to expand...
Click to collapse
nemer12 said:
man..if u want premium service..buy an Iphone....and in 5 days u'll recieve one new.
Click to expand...
Click to collapse
yeah right....
A friend in Romania with an Iphone 4S that was under warranty but with serious problems (signal,camera,battery not charging etc) was offer for free and iphone 4!!!!!!!!
Or if she didnt want that the gave her a discount of 150 euros to buy a new Iphone 4S......