[Q] 3g problems after I dropped phone - Desire HD Q&A, Help & Troubleshooting

I dropped my phone on some tiles and the screen cracked. Phone seemed to be working fine for a few days, but then it got into a reboot loop, as in rebooting again and again within a minute after last reboot. Tried recovery and recovered to another rom just to check, but still same problem. Found out that disabling 3g (only connect to 2g networks, in settings) ended the constant rebooting.
So what I wondered was is there something I can do to fix this? Replacement parts?? Flashing radio? Is there a chance 3g problems is NOT from dropping phone? I have no clue Just not that keen on spending lots of cash on a new phone
Btw, replaced the screen, 3g problem still there. (Knew those probobly werent related, duh )

Well, problem happened after dropping the phone, chances are its hardware. Check the battery cover sinc, and I believe, the antenna is located there and makes contact with that cover.
Sent from a dream.

Phone antenna is down part of cover were is sim and sdcard are. Maybe connectors or antenna or it's hardware problem. If it hardware problem then you maybe have to buy new phone.

Related

[Q] spontaneous reboots on defy+

i have just witnessed another spontaneous reboot on my defy+,
the 3rd in the last week...
the phone is stock, not rooted.
is there a way i can track this down?
Hi,
Had this issue with the first Defy Plus I received. It seemed to be related to connection to a 3g network. I just sent the phone back and got a replacement.
Regards
interesting. might be worth a shot if nothing shows up here, but the truth is that i am in 2g mode all the time..
defy+ MB526, xda premium
Had a similar problem with my defy after changing batteries. Old battery less reboot. Tap the back cover just off center towards the camera lens- reboot? I found out the length of the new battery was just a few thousandths of an inch shorter, you could hardly tell the difference with the batteries inserted just a little more play than the other. I put a piece off electrical tape and stuck it on the end opposite of the terminals. Just one thickness of electrical tape is all it took. I had also used the mc Giver Method of keeping my phone going during a flash that could have been partly attributable. Anyway, that solved my rebooting problem. The voltage just needs to drop below three and the phone will die. You could also have the battery capacity indicator out of adjustment. However if your using a defy sbf in a defy+ who knows?
If all you usually get is 2G, shut off your 3G and see if this helps. I have noticed my Defy goes a bit nuts if it searches around for 3G and finds it intermittently.
scrannel said:
If all you usually get is 2G, shut off your 3G and see if this helps. I have noticed my Defy goes a bit nuts if it searches around for 3G and finds it intermittently.
Click to expand...
Click to collapse
actually i have forced 2G mode, i use little data outside wifi, if i need more i simply switch manually. it extends the battery life quite nicely.
the battery and how it fits is an obvious candidate of course,
i will look into it. reading about other phone reboots, another
candidates are sim card and sd card. i will move them around
a bit as well after the next reboot. i have just gave it a throughout
massage and it did not reboot... so no easy reproducing this way.
or it's simply hw issues and/or OS glitches..
there is a defy thread where the reason was supposedly
trying to connect data when low signal..
i might never know, that's the frustrating part..
A mate from South Africa had the same problem and it was due to his old simcard
I had this problem with my defy in the beginning, and so I moved onto CM7
Also happened when i brought a cheapo battery
So you can try this
Use phone with a different sim for a day
Use phone without/another sd card for a day
Change batteries for a day
and if they all restart then take it back or flash a new rom
Some operators roms are really bad and have a lot of problems, I have very bad experience with this
Try CM 7.2 or MIUI =)

[Q] Signal drop (phone network, not wifi)

Hi,
I have had my HOX for 3 weeks now and since yesterday (so, not a new thing), I keep losing the signal in my appartment, in some places outside. Oddly enough, signal is OK (tho just 3-4 bars) in my office.
1. Could this be related to the WIFI antenna issue even tho it's not WIFI issue? In other words, is there a chance that by fixing the WIFI antenna issue, I can get solve this?
2. If not, what are my other options? The garanty is already voided so I cannot send it to HTC for repair (voided by an "unofficial repair center" after the screen got smashed by dropping it from like 1m... - it's very possible that the fall or their repair broke something else, but the repair was already 2 weeks ago)
Thanks for your help!
First thing I'd ask is are you rooted? Have you been playing with radios recently?
If not, the next thing I'd look at is trying to find someone else with a micro-sim, and asking to borrow it. If they still get a good signal on their network on your phone, it might be your sim card. I had a faulty one once which just started dropping network like you describe. It can happen.
If their sim card also shows poor reception, you might have an aerial issue caused by the unofficial repair centre opening the phone up. (Although from the feedback on the WiFi issue thread HTC have worrying repair standards too).
If you can't find another micro-sim, just try finding someone on the same network. This phone (when working) has excellent network reception (better than my previous Desire S) so if a side-by-side comparison shows a big difference in signal strength, again I'd think about getting the sim replaced.
https://play.google.com/store/apps/details?id=de.android.telnet&feature=search_result#?t=W251bGwsMSwyLDEsImRlLmFuZHJvaWQudGVsbmV0Il0.
If your replacement sim still has the same problem, then I'd consider opening the phone up as per the video guide in the WiFi Issue thread in the general section. Seems to be quite easy if you are careful. It is unlikely that the same aerial for the WiFi is also the 3G one, but I've looked at the tear down pictures, and can't read chinese! If i find out which one it is, I'll update this post. If not, just check all the connections.
Hi,
I have also been having this network drop issue but only near my office. The reason I think is that my office is between two towers and every now and then it tries to balance the traffic on the networks and hence keeps disconnecting devices from one to connect to the other one... However, I have cut out my normal sim into a micro sim and that was done by the guys at the shop from where I bought the device and they had said that if there are any issues, then please order a proper micro sim and use it....
I think that might also be the problem.....
levtrp savans
All,
After checking that my SIM card wasn't in cause (used a friend's HTC One X to test my SIM card and test with his), I broke open the case and saw the problem.
The problem is the damn design of those antenna contact! I saw probably around 10 of those small metal piece that are supposed to be a bit "up" and somehow touch the contact area on the back cover.
I found that 2 of them (in two different pairs, they all seem to be in pair to create a closed circuit I suppose) were a little bit lower than their counterpart, so with a flat screwdriver, put them upright, closed the case and voila, I am enjoying network with full bars since yesterday.
If the issue comes back (and it probabl will, if they got bent the first time it probably means that the metal already was bent beyond its elastic deformation area), I'll probably end up buying a soldering iron a add some patch of silver to increase the height of the contact zones. That's .... just lame I am sure they had a good reason to do that, but seriously!?
Guillaume
Glad you got to the bottom of it. Yeah I think the design choice is forced from having the main body of the phone slide in at an angle into the outer case. If the two parts just clamped together like a more traditional phone build, then they perhaps could have used a different approach.
I'm putting off opening mine up (I have the dreaded WiFi drop issue) as my current case puts just enough pressure on the screen to act like a permanent squeeze, halting my problem.
Would be interested to know if the problem reoccurs like you said it might. Keep us posted.

[Q] 3G network not working after drop

Hi,
I would like to ask for help and/or any suggestions that might lead to the solution of this problem.
Basically I was skating and had an accident and the screen cracked, which i got replaced, but then at the same time the network was connecting and disconnecting continuously. It sometimes shows the bars like there is good signal but i cant make calls or send texts, as soon as i try it shows a cross and no signal.
I tried everything from factory reset to changing the Radio/RIL to changing the rom. After a while I switched it to GSM only and it worked!!! So now the phone works on "2G" only which is annoying as the internet is quite slow. But as soon as i switch to Auto between GSM/WCDMA it goes back to doing that problem.
I would appreciate any suggestions, It might a damage to the mother board, but everything seems to run brilliantly on the phone.
Hi I've encounter the same accident too, but luckily I'd use casemate barely there, so it proof had protect my phone. You may need to sent for repair, as it sound so serious.
run an RzrU on the phone and send it to HTC or your carrier for repair. Definitely one hundred percent hardware failure
Sent from my Desire HD using Swype beta for Android!
Is the bottom plastic cover cracked from inside or damaged in any way?
sashank said:
Is the bottom plastic cover cracked from inside or damaged in any way?
Click to expand...
Click to collapse
I have replaced it as well thinking it was the problem

[Q] WiFi antenna broke - phone fell down

My HOX fell down a while ago and right after that my wifi stopped working.
I cant find a signal anymore ,the squeeze method doesn't work too.
Bluetooth and GPS are working fine its just a wifi issue.
I have tried flashing different ROMs and kernels but its still not working.
Is there a tutorial to fix that like bending the antenna or something? I think the impact damaged something inside.
Im thinking about getting a repair but it would cost 60€ (around 70$) not sure if its worth it.
Greetings

GPS not working

I bought a supposedly new HTC 10 off ebay a few months ago, and just realized on a recent trip that location service is using only wi-fi & cell. Once I am out of signal range, I get no location data, and GPS not working.
The phone came S-OFF and running WWE software, which I have changed to US unlocked using RUU, currently running 2.51.617.32, baseband [email protected]_76.02_F.
From a previous contact with HTC, they told me the serial number is that of a Sprint phone. I am assuming that this is a refurb of some kind.
I have installed GPS Status and tools, and the app can see the satellites, but cannot get a fix. Hardware check says that the sensor is OK. I have cleared AGPS and that made no difference.
Changing data from 3G to LTE to Auto, or on & off (per a couple threads at xda) made no difference.
I am unsure what to do next. Phone works well otherwise. Would flashing a Sprint radio help? perhaps a different kernel?
Any advice appreciated. TIA.
I had this issue after a battery replacement. Essentially this thread worked for me. Once the HTC 10 was opened up and the rear casing removed, there's a v. small copper prong located next to the headphone socket and it needed a bit of careful prying so that it could make contact with the back plate of the phone once rehoused.
So it could be that your new phone off ebay is a refurb and has been previously opened?
I would try a Sprint ROM before opening it.
dwgallery said:
I had this issue after a battery replacement. Essentially this thread worked for me. Once the HTC 10 was opened up and the rear casing removed, there's a v. small copper prong located next to the headphone socket and it needed a bit of careful prying so that it could make contact with the back plate of the phone once rehoused.
So it could be that your new phone off ebay is a refurb and has been previously opened?
Click to expand...
Click to collapse
finally found someone with some 10 repair experience haha. I just noticed my GPS won't lock, assuming it's due to screen/battery repair. I have over 5yrs phone repair experience, so salty i am in this spot.... But I have been many times with HTC repairs, and eventually figure out hte querk. Any other insights? I opened it up yesterday and couldn't get a lock still even without back frame shell on. I then noticed the top pin above the headphone jack was depressed most likely due to prying when opening, i carefully bent up and it didn't break, now making connection with back cover frame but still no gps lock.... also try reconnection of the top daughter board flex where hard gps chip lives....
Update: Twas the pin at top, and flashing RUU that got me up and running GPS again! woohoo!
Thanks by the help!
The last week I change the battery and I lost the GPS signal. After reopen the phone, the GPS pin it was in bad position. After move the pin, the GPS it is working again!

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