I bought a supposedly new HTC 10 off ebay a few months ago, and just realized on a recent trip that location service is using only wi-fi & cell. Once I am out of signal range, I get no location data, and GPS not working.
The phone came S-OFF and running WWE software, which I have changed to US unlocked using RUU, currently running 2.51.617.32, baseband [email protected]_76.02_F.
From a previous contact with HTC, they told me the serial number is that of a Sprint phone. I am assuming that this is a refurb of some kind.
I have installed GPS Status and tools, and the app can see the satellites, but cannot get a fix. Hardware check says that the sensor is OK. I have cleared AGPS and that made no difference.
Changing data from 3G to LTE to Auto, or on & off (per a couple threads at xda) made no difference.
I am unsure what to do next. Phone works well otherwise. Would flashing a Sprint radio help? perhaps a different kernel?
Any advice appreciated. TIA.
I had this issue after a battery replacement. Essentially this thread worked for me. Once the HTC 10 was opened up and the rear casing removed, there's a v. small copper prong located next to the headphone socket and it needed a bit of careful prying so that it could make contact with the back plate of the phone once rehoused.
So it could be that your new phone off ebay is a refurb and has been previously opened?
I would try a Sprint ROM before opening it.
dwgallery said:
I had this issue after a battery replacement. Essentially this thread worked for me. Once the HTC 10 was opened up and the rear casing removed, there's a v. small copper prong located next to the headphone socket and it needed a bit of careful prying so that it could make contact with the back plate of the phone once rehoused.
So it could be that your new phone off ebay is a refurb and has been previously opened?
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Click to collapse
finally found someone with some 10 repair experience haha. I just noticed my GPS won't lock, assuming it's due to screen/battery repair. I have over 5yrs phone repair experience, so salty i am in this spot.... But I have been many times with HTC repairs, and eventually figure out hte querk. Any other insights? I opened it up yesterday and couldn't get a lock still even without back frame shell on. I then noticed the top pin above the headphone jack was depressed most likely due to prying when opening, i carefully bent up and it didn't break, now making connection with back cover frame but still no gps lock.... also try reconnection of the top daughter board flex where hard gps chip lives....
Update: Twas the pin at top, and flashing RUU that got me up and running GPS again! woohoo!
Thanks by the help!
The last week I change the battery and I lost the GPS signal. After reopen the phone, the GPS pin it was in bad position. After move the pin, the GPS it is working again!
Related
Hi all.
Recently I went to use my gps and it detected me around 200-500m off from where I was at. I refreshed it and problem still exists. Feel like uninstalling gps, but how? Any ideas/solutions? Thanks in advance.
What rom are you running? dont know what to say, i run stock with 2.3 and the gps has always been spot on so my guess its the rom thats probably not the best cause the desire gps is known to be very good.
mortuus82 said:
What rom are you running? dont know what to say, i run stock with 2.3 and the gps has always been spot on so my guess its the rom thats probably not the best cause the desire gps is known to be very good.
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Click to collapse
-.-" its in my signature, what's a signature for?
try agps or flash a different rom.
http://forum.xda-developers.com/showthread.php?t=1466516
just follow this thread (it's the agps fix)
dany89 said:
http://forum.xda-developers.com/showthread.php?t=1466516
just follow this thread (it's the agps fix)
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Click to collapse
Thanks for quick reply. Followed the guide, problem still exists. Any other options/fixes?
My (wife's) Desire developed a GPS problem as well. Eventually I had to disassemble the phone and bend the antenna contacts a little bit to fix the problem.
Sent from my GT-I9100 using xda premium
rete said:
My (wife's) Desire developed a GPS problem as well. Eventually I had to disassemble the phone and bend the antenna contacts a little bit to fix the problem.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
So there is no other solution?
In my case, no. The problem was not software or faulty hardware, but GPS antenna contacts that came loose (probably caused by dropping the phone).
I just posted this under another thread, but here goes again (this was a while ago and I can't recall exactly where all the contacts were that I bent slightly). If your phone is no longer under warranty it is a worthwhile procedure; it will save hundreds of dollars/euros if you can fix it this way. In my case the GPS eventually stopped working altogether - it would never see any satellites under GPS Status, never mind lock on.
I fixed it by opening up the phone and making sure all GPS connections were good. If you are reasonably handy you can follow these instructions to dismantle the phone:
http://www.youtube.com/watch?v=sXZqIjtFoAU
The GPS antenna is shown at 2:47 (it has a connector at both ends - make sure that both are snapped into place).
But before you disassemble the phone that far, at 1:49 in the video ("Remove the antenna") try the following: when you have removed the antenna you will see several copper contacts (similar to the two vibrator contacts highlighted in the attached photo). I seem to recall there were 4 copper contacts under that antenna cover. Gently bend the contacts slightly upwards - this will either ensure better contact or (as with my phone) re-establish contact. To remove the antenna is very quick.
rete said:
In my case, no. The problem was not software or faulty hardware, but GPS antenna contacts that came loose (probably caused by dropping the phone).
I just posted this under another thread, but here goes again (this was a while ago and I can't recall exactly where all the contacts were that I bent slightly). If your phone is no longer under warranty it is a worthwhile procedure; it will save hundreds of dollars/euros if you can fix it this way. In my case the GPS eventually stopped working altogether - it would never see any satellites under GPS Status, never mind lock on.
I fixed it by opening up the phone and making sure all GPS connections were good. If you are reasonably handy you can follow these instructions to dismantle the phone:
http://www.youtube.com/watch?v=sXZqIjtFoAU
The GPS antenna is shown at 2:47 (it has a connector at both ends - make sure that both are snapped into place).
But before you disassemble the phone that far, at 1:49 in the video ("Remove the antenna") try the following: when you have removed the antenna you will see several copper contacts (similar to the two vibrator contacts highlighted in the attached photo). I seem to recall there were 4 copper contacts under that antenna cover. Gently bend the contacts slightly upwards - this will either ensure better contact or (as with my phone) re-establish contact. To remove the antenna is very quick.
Click to expand...
Click to collapse
Awesome guide. However, since I'm only 15 I don't think I can do it. The tools that are required are currently not available...
Sent from my HTC Desire using xda premium
It's not as complex as it seems - to remove the antenna you only need a Torx T5 screwdriver to remove the 2 screws. It will however void your warranty if you're still under warranty. In case it helps anyone else, you need 3 tools to disassemble the phone to the point where you can access the GPS antenna: a Torx T5 screwdriver, a small Phillips screwdriver (the type you get in cheap precision screwdriver sets) and a plastic guitar pick (to gently pry the phone apart starting at the indents provided in the phone's body).
Actually there are also contacts to be adjusted on either side of the camera, accessible at 2:11 in the disassembly video (and not only under the antenna at 1:49 in the video). These screenshots shows all the contacts I adjusted (in addition to the GPS antenna).
Hi,
I have had my HOX for 3 weeks now and since yesterday (so, not a new thing), I keep losing the signal in my appartment, in some places outside. Oddly enough, signal is OK (tho just 3-4 bars) in my office.
1. Could this be related to the WIFI antenna issue even tho it's not WIFI issue? In other words, is there a chance that by fixing the WIFI antenna issue, I can get solve this?
2. If not, what are my other options? The garanty is already voided so I cannot send it to HTC for repair (voided by an "unofficial repair center" after the screen got smashed by dropping it from like 1m... - it's very possible that the fall or their repair broke something else, but the repair was already 2 weeks ago)
Thanks for your help!
First thing I'd ask is are you rooted? Have you been playing with radios recently?
If not, the next thing I'd look at is trying to find someone else with a micro-sim, and asking to borrow it. If they still get a good signal on their network on your phone, it might be your sim card. I had a faulty one once which just started dropping network like you describe. It can happen.
If their sim card also shows poor reception, you might have an aerial issue caused by the unofficial repair centre opening the phone up. (Although from the feedback on the WiFi issue thread HTC have worrying repair standards too).
If you can't find another micro-sim, just try finding someone on the same network. This phone (when working) has excellent network reception (better than my previous Desire S) so if a side-by-side comparison shows a big difference in signal strength, again I'd think about getting the sim replaced.
https://play.google.com/store/apps/details?id=de.android.telnet&feature=search_result#?t=W251bGwsMSwyLDEsImRlLmFuZHJvaWQudGVsbmV0Il0.
If your replacement sim still has the same problem, then I'd consider opening the phone up as per the video guide in the WiFi Issue thread in the general section. Seems to be quite easy if you are careful. It is unlikely that the same aerial for the WiFi is also the 3G one, but I've looked at the tear down pictures, and can't read chinese! If i find out which one it is, I'll update this post. If not, just check all the connections.
Hi,
I have also been having this network drop issue but only near my office. The reason I think is that my office is between two towers and every now and then it tries to balance the traffic on the networks and hence keeps disconnecting devices from one to connect to the other one... However, I have cut out my normal sim into a micro sim and that was done by the guys at the shop from where I bought the device and they had said that if there are any issues, then please order a proper micro sim and use it....
I think that might also be the problem.....
levtrp savans
All,
After checking that my SIM card wasn't in cause (used a friend's HTC One X to test my SIM card and test with his), I broke open the case and saw the problem.
The problem is the damn design of those antenna contact! I saw probably around 10 of those small metal piece that are supposed to be a bit "up" and somehow touch the contact area on the back cover.
I found that 2 of them (in two different pairs, they all seem to be in pair to create a closed circuit I suppose) were a little bit lower than their counterpart, so with a flat screwdriver, put them upright, closed the case and voila, I am enjoying network with full bars since yesterday.
If the issue comes back (and it probabl will, if they got bent the first time it probably means that the metal already was bent beyond its elastic deformation area), I'll probably end up buying a soldering iron a add some patch of silver to increase the height of the contact zones. That's .... just lame I am sure they had a good reason to do that, but seriously!?
Guillaume
Glad you got to the bottom of it. Yeah I think the design choice is forced from having the main body of the phone slide in at an angle into the outer case. If the two parts just clamped together like a more traditional phone build, then they perhaps could have used a different approach.
I'm putting off opening mine up (I have the dreaded WiFi drop issue) as my current case puts just enough pressure on the screen to act like a permanent squeeze, halting my problem.
Would be interested to know if the problem reoccurs like you said it might. Keep us posted.
I have a Sprint Galaxy Nexus. (SPH-L700) recently, the USB port has stopped working, so I ordered a new board from Amazon and replaced it. I put the phone back together, making sure that everything was in its place, and booted up. Normally, I would get 2-3 bars of service from my room, but now I get "No Service" and very occasionally (like once every 5 or 6 reboots) it will say "Sprint" but the indicator will say I have 0 bars and it's just an empty triangle. (Not the roaming triangle) I have attached images of the entire phone, the antenna section, and the speaker/headphone/vibrator assembly. Please help! I can't send it to sprint for RMA because I bought it from a friend and it uses Ring+ for service instead. I know for a fact it isn't the ROM or the radio, because under Phone Info in Settings, it still lists all the correct info, and *#*#DATA#*#* shows the correct info as well, the phone is just now physically incapable of obtaining a wireless signal...
EDIT: Whenever I boot up after shutting down and removing the battery, a notification comes up saying an application tried to use a bad version of Google play service, and the date and time is reset to December 31, 1999, 7:00PM.
Hand delivered by Miku, my Nexus 10
Hello? Is anybody going to help me? I really need my phone working again!
Hand delivered by Miku, my Nexus 10
I see that your phone is rooted, can you reflash / flash to a different radio set?
What radio version are you using?
In the phone info, it says I have baseband L700.05 V.FD02/L700.FD02. What version should I try to flash?
EDIT: I reflashed FD02 and nothing changed, I tried FC12 but I just bootloop. FD02 and FC12 were the only radio versions I could find.
Hand delivered by Miku, my Nexus 10
My best guess on this would be that it indeed is a hardware problem. If you flash different radios and ROMs and the issue still persists, that confirms it. Try to take apart your phone again and jiggle around/press firmly against the antenna connector. It likely came loose during your teardown and rebuild. That's all I got, short of "get a new phone".
I tried everything, I put 2 pieces of copper wire folded in half on the two connectors, I tried that with aluminum foil, I tried one piece of copper wire on both connectors, I tried that with aluminum foil, I tried all 4 of those while pressing firmly, I tried pressing firmly alone, but nothing changes... Ah well, hopefully I can find a decent smartphone on the cheap on Amazon because I'm tight on money... Wish me luck and thanks for the help!
Hand delivered by Miku, my Nexus 10
Oh shucks. Good luck!
Is a service manual for the Nexus 5x available?
Long story short, I was having a problem with my camera, so I whacked the phone on the palm of my hand a couple times (yeah, that might help! [lol]) and after that I lost the network (no bars at all, just a blank triangle always) and nothing I have tried has been able to bring it back.
I am on t-Mobile running 7.1.1.
I cleared the cache, tried different combo's of network settings (2G, 3G, 4G LTE), rebooted in safe mode, replaced the SIM card and tried everything else that I could find in various threads. Nothing works.
I've opened the back of the phone previously to replace the glass (as a glass+frame module) and everything worked after reassembly. So I am willing to reopen the case and poke around but I don't know what to poke at.
So maybe a manual will help or else if anyone has any help they can offer, that would be super!
No one able to offer any help or ideas?
Well I'm thinking maybe the antenna connectors are not so much connected after you tapped the phone. I found this thread which talks about the location of antenna connectors on the back of the phone.
https://forum.xda-developers.com/nexus-5x/help/lte-antennas-located-t3234795
ifixit has good information on it.
Sent from my Nexus 5X using XDA-Developers Legacy app
When I looked at the antenna connections with a magnifying glass, I could see that (using the same orientation as the photo you point to) one of the two prongs at the top right was bent and the single one below the top right two was also a little bent.
I stripped the phone down to the mainboard and straighten out both bent prongs. They looked pretty good to me under the magnifying glass. I also spent some time looking around these areas and at the other antenna prongs. Everything seemed to be in good order, as far as I could tell.
Unfortunately for me, the phone still doesn't get network or GPS connections.
I either need to find someone capable of testing these connections or a new mainboard or maybe phone back.
Thanks.
P.S. Here are some photos of the damaged antenna prongs before I fixed them as best a s possible.
https://drive.google.com/open?id=0B3aloIK_2QNdX3ZaZGtTdWpqZjg
Any more ideas friends?
Hi,
I have an old s4mini (LTE) which I have been using as car and bike GPS for many yrs. The GPS was always great but last autumn it stopped working. I put it in the drawer and have been using my old ASUS Z00ED since then which has a better performance, a larger screen and a perfectly working GPS.
Still, the ASUS is way too big to use it as bike GPS while the s4mini's size is perfect, so I want to revive it.
Currently, the phone sees some satellites (with a very bad signal strength or SNR or whatever it is) but is unable to use them, even after trying to get a fix for a long time. The screenshot was taken on my balcony outside where my other phones easily get > 10 sats fix. I am quite sure this is a hardware problem as there was no software update before the problem occured. The phone then was on the latest official LOS 14.1, now I have test installed AOKP 2019-10-25 with no change. It may be a corrosion problem as the phone lay in the mud and rain for an hour after a severe car accident, but after cleaning it, it had worked for 2,5 years without any issues...
So now my question: Where is the s4mini's GPS connector and antenna? I would like to try and fix these. I have a second s4mini with cracked screen which could serve as a spare parts donator.
Take a look at this video:
https://www.youtube.com/watch?v=4sOKKoxu3L4&t=275s
At about 2:40 and 9:15 this guy explaines the location. Maybe skip ahead a few seconds.
I had also an bad GPS receiption and I "cleaned" with a screwdriver the part at 2:40 in the video. Afterwards it was shiny again. Also I "cleaned" the part (of clips) on the board and I did also lift up the board a bit and put a piece of paper behind it so (I was hoping) I get an better connection between those two parts. I am pretening that that helped.
Godapol said:
Take a look at this video:
https://www.youtube.com/watch?v=4sOKKoxu3L4&t=275s
At about 2:40 and 9:15 this guy explaines the location. Maybe skip ahead a few seconds.
I had also an bad GPS receiption and I "cleaned" with a screwdriver the part at 2:40 in the video. Afterwards it was shiny again. Also I "cleaned" the part (of clips) on the board and I did also lift up the board a bit and put a piece of paper behind it so (I was hoping) I get an better connection between those two parts. I am pretening that that helped.
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Click to collapse
Thanks, at the moment I have it back working. I'm afraid the problem was more due to the GPS rollover than due to the antenna.
jdr_85 said:
Thanks, at the moment I have it back working. I'm afraid the problem was more due to the GPS rollover than due to the antenna.
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Click to collapse
I've heard the GPS Rollover isn't an issue on most devices, and a lot of patches are softwrae based. The epoch is set entirely in software iirc.