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Is anyone else having sporadic issues with wifi on the One X?
I have two One X's, both running T-mob rom 1.26.110.5.
Wifi will work fine for some hours, then problems start. I usually notice this when returning to the browser - where the progress bar sticks at about 10% and goes no further in downloading a page.
This can happen to either of my One X's. At the same time, my other One X and both of my HTC Desires will continue to operate perfectly on Wifi. This situation can continue for quite some time, and usually I have to cycle the wifi power on the offending phone, whereupon that phone will connect fine again.
The good connection has lasted anywhere between 2 minutes to several hours.
This is intensely frustrating. When I got both phones home new the other day, I set one phone up first, and later in the evening first experienced this wifi problem. Thinking the phone had a fault, I continued and set up the second phone. But that also exhibited the same fault.
Note that all the time this is happening, I have 2 laptops, 3 other phones (included the other One X), and a media streamer, all connecting just fine to my same wifi access point. I doubt the access point is at fault - it has worked for years with the other equipment without issue.
Only the two One X's have intermittent problems connecting to it, and then not both at the same time.
So does anyone else experience this?
XDAgeek said:
Is anyone else having sporadic issues with wifi on the One X?
I have two One X's, both running T-mob rom 1.26.110.5.
Wifi will work fine for some hours, then problems start. I usually notice this when returning to the browser - where the progress bar sticks at about 10% and goes no further in downloading a page.
This can happen to either of my One X's. At the same time, my other One X and both of my HTC Desires will continue to operate perfectly on Wifi. This situation can continue for quite some time, and usually I have to cycle the wifi power on the offending phone, whereupon that phone will connect fine again.
The good connection has lasted anywhere between 2 minutes to several hours.
This is intensely frustrating. When I got both phones home new the other day, I set one phone up first, and later in the evening first experienced this wifi problem. Thinking the phone had a fault, I continued and set up the second phone. But that also exhibited the same fault.
Note that all the time this is happening, I have 2 laptops, 3 other phones (included the other One X), and a media streamer, all connecting just fine to my same wifi access point. I doubt the access point is at fault - it has worked for years with the other equipment without issue.
Only the two One X's have intermittent problems connecting to it, and then not both at the same time.
So does anyone else experience this?
Click to expand...
Click to collapse
Might sound strange, but try rebooting the router. I was having problems with my One X, almost the same issue as you. My HTC Sensation would be fine and my Galaxy S and my laptop also fine, but my One X would have terrible WiFi performance, even tried deleting the wifi settings and re-connecting, and also a factory reset, to no avail. At this point i was ready to take it back as I thought it was faulty.
As a last desperate attempt i rebooted the router (unplugged it for 10 seconds then plugged it back in), and my One X has been perfect ever since. Doesn't quite make sense why one device but not others would have a problem, but worked for me anyway!
OK. Will certainly try that. Ta.
I posted a response to this same query in your other tread regarding streaming in mezzo.
Sent from my HTC One X
I'm getting this with my new One X. I've tried rebooting the router, but it's no help.
same problem here, the solution until an update, is to take out the pasword from router, leave the wifi network without password
mihaigsa said:
same problem here, the solution until an update, is to take out the pasword from router, leave the wifi network without password
Click to expand...
Click to collapse
Are you serious? WiFi without password is an absolutely NoGo. I contacted today hTc with this problem. They said they know this problem, many users have reported it. They said to me I should let exchange my phone by my provider. That was not the the answer that I wanted to hear, but I hope they can fix it with a patch and it's not an hardware issue. But if you say deactivating the wifi password can temporaly fix this problem, it should be possible to fix it with an software patch.
I was having wifi problems as well and had lots of other devices which connected just fine. I reset the router and it seems to be going well...
Couldn't try it on another router to see if the router was the problem or it was the phone.
Otherwise love my new one x!!! YAYYY!
Got the same Problem. I just signed the device a fixed ip in the Router config and have no Problem since...
Maybe u should try some like that.
I have noticed WiFi drop outs. Have assigned a static ip, testing to see if it makes a difference
Sent from my HTC One X using Tapatalk 2 Beta-6
Mine stays connected but gradually the net slows down to a crawl to the point I have to restart the phone
Sent from my HTC One X using Tapatalk 2
I've noticed an improvement since creating a static ip and setting it up following these instructions
http://mhotspot.com/blog/themsk-fix-obtaining-ip-address-android-wifi-problem-2/
Also noticed that putting better battery performance ticked helps too
Sent from my HTC One X using Tapatalk 2 Beta-6
Go to WIFi settings->Advanced->tick best WiFi performance
This fixed my issues
Sent from my HTC One X using xda premium
Hmmm still getting problems with the WiFi may try and get my handset exchanged
Sent from my HTC One X using XDA
I assigned an ip for OX and ticked best wifi settings and have no problems
Mod or Die
Mine was showing the loop on connecting, authenticating, obtaining ip. That is a common problem in Android (and nowhere else), but I worked around it by connecting to a different router, then re-connecting to my own router. (In addition to all the other rebooting router, rebooting phone, rebooting refrigerator suggestions). Yup, static IP too. Still would get the problem.
Tracked it thru alogcat and can see the exact point of failure, but still cant fix it.
BUT IT GETS WORSE: My phone stopped scanning. It can't find ANY routers.
If you manually enter a hotspot it shows as not in range.
Mine is getting a little better with static ip and improved wifi performance ticked, but the issue is still here.
You lot should have posted here http://forum.xda-developers.com/showthread.php?t=1586820 duplicate thread
icebike said:
BUT IT GETS WORSE: My phone stopped scanning. It can't find ANY routers.
If you manually enter a hotspot it shows as not in range.
Click to expand...
Click to collapse
UPDATE:
Rebooting the phone didn't help. (It would still not scan for routers)
In Power Settings, there is a checkbox called FAST BOOT.
It came from the factory checked.
I unchecked it and now wifi scanning works again.
I still get the connecting, authenticating, obtaining IP Loop, on some routers. Rebooting the router will solve that as a temporary fix.
There is also a setting called Best Wifi Performance, which some suggest keeps the wifi chip from entering a deep sleep mode, making wake up faster. I checked that too.
Still not happy with the wifi problems. (no, its not my router, 7 other android devices connect to it just fine. Laptops and printers also).
Solution
Artius89 said:
Mine is getting a little better with static ip and improved wifi performance ticked, but the issue is still here.
Click to expand...
Click to collapse
Thats exactly what I found out too. Therefore it would be necessary to give the One X a own IP but in its own config. Not only on the router.
Do you know if this cn be done?
See also my post in the thread
http://forum.xda-developers.com/showthread.php?p=24855589#post24855589
I've noticed over the past couple of weeks that even though wifi is turned on and my usual networks are remembered, (home, work etc...) my One X will not connect to the wifi after it has been on a while.
When I go into settings, the wifi status cycles through 'Connecting...', 'Disconnected' and 'Scanning...'. Turning the wifi on and off on the phone has no effect.
I'm not exactly sure how long this takes to stop working, but if I restart the device, it resets the problem and I am able to use wifi again. With the quick startup and a fairly large data plan, this isn't a massive deal, but it would still be nice to be able to connect to wifi without having to restart...
Anyone had this problem before/got any ideas as to what's causing it or how to fix it? I've searched for this problem in the One X forums but found nothing, sorry if it's been brought up before...
...I have the same issue on these security protocols
WPA (TKIP)
WPA (AES)
WPA2 (TKIP)
WPA2 (AES)
WPA Mixed
Tried switching bands B, then G, now on Mixed B+G but keeps scanning, aquiring ip (Wireless router broadcasting DHCP) then skips back to scanning looping again and again.
If I reset the password on my router then it will aquire ip and be fine, but if I disconnect wireless on the phone and then try reconnect it just loops as before unless i reset the password on the router again..
Tried upgrading firmware to latest
Switched from channel 1 to 6 (midway)
It only works on the most basic WEP (hex10) setting...which surprises me as my Desire, a 2 year old device, worked just fine on WPA.
SO try WEP?
Oletha said:
I've noticed over the past couple of weeks that even though wifi is turned on and my usual networks are remembered, (home, work etc...) my One X will not connect to the wifi after it has been on a while.
When I go into settings, the wifi status cycles through 'Connecting...', 'Disconnected' and 'Scanning...'. Turning the wifi on and off on the phone has no effect.
I'm not exactly sure how long this takes to stop working, but if I restart the device, it resets the problem and I am able to use wifi again. With the quick startup and a fairly large data plan, this isn't a massive deal, but it would still be nice to be able to connect to wifi without having to restart...
Anyone had this problem before/got any ideas as to what's causing it or how to fix it? I've searched for this problem in the One X forums but found nothing, sorry if it's been brought up before...
Click to expand...
Click to collapse
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
oftiklaus said:
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I'm having what sounds like exactly the same issue... only connects with WEP.. bleh!
oftiklaus said:
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Hmm ok thanks... Did you go through HTC or the company you bought the contract from? Just wondering whether HTC's replacement service is better than 'post it back and we'll send you a new one in a week'...
Having read in advance about the issues the One X has, described here on XDA, I decided to wait untill a reputed retailer had in physical stock, and got to see and power on the device. This also allowed a quick and hassle free exchange.
Regarding the WiFi problem, you cannot just go asking around every 30':
"... excuse me, could you please restart your
router? ... Or maybe change the security protocol to WEP?..."
I mean it's fine if you only connect vis WiFi at home where you can customize as much as you can, but what's the point of a mobile device if it's just "somewhat" mobile...:banghead:
So try and see if you can get a refund for your phone and get another from a retail store, check for screen spots, screen flickering, screen flex and of course the WiFi issue.
On the other hand the phone is truly amaizing almost cannot let it down...
Forgot to specify: One X grey, unbranded, network free.
Sent from my HTC One X using XDA
So I had a HTC One X which was mostly OK, it had the screen flex issue but I decided to live with that, occasionally wouldn't connect to wifi, but did 95% of the time, lived with that also. That got stolen last week ... got a replacement from the insurance company today.
This one, when using DHCP either just loops with 'Obtaining IP Address' or, if using static, it connects to WiFi quickly but then WiFi doesn't actually work. If you open up a browser it starts the connection then just hangs there forever.
On the odd time it does connect via DHCP it does the same, so I'm inclined to think that it's not my Static network settings, but a problem with the device.
Obviously I've read about the hardware issue, but the WiFi connection shows full strength so it doesn't seem exactly like the WiFi power issues that some are experiencing.
I'm running the latest 1.29.x update. I've rebooted my router several times. Restarted the phone several times. Tried a different broadband connection and WiFi router (wouldn't connect at all to that).
Am I missing something or should I sent this thing back to HTC?
Seems like what I had some tine ago. I suggest you get a replacement, as I did
http://forum.xda-developers.com/showthread.php?p=25046633
Sent from my HTC One X using xda premium
I have that problem when I connect my phone to the hot spot from my pc. With the gs2 it used to work. With this phone it works for the first few minutes then stops working though I have full WLAN shown. With others it works.
Gesendet von meinem HTC One X mit Tapatalk 2
nickynoodles said:
So I had a HTC One X which was mostly OK, it had the screen flex issue but I decided to live with that, occasionally wouldn't connect to wifi, but did 95% of the time, lived with that also. That got stolen last week ... got a replacement from the insurance company today.
This one, when using DHCP either just loops with 'Obtaining IP Address' or, if using static, it connects to WiFi quickly but then WiFi doesn't actually work. If you open up a browser it starts the connection then just hangs there forever.
On the odd time it does connect via DHCP it does the same, so I'm inclined to think that it's not my Static network settings, but a problem with the device.
Obviously I've read about the hardware issue, but the WiFi connection shows full strength so it doesn't seem exactly like the WiFi power issues that some are experiencing.
I'm running the latest 1.29.x update. I've rebooted my router several times. Restarted the phone several times. Tried a different broadband connection and WiFi router (wouldn't connect at all to that).
Am I missing something or should I sent this thing back to HTC?
Click to expand...
Click to collapse
Send it for replacement mate ... You don't have to live with that ... It should work out of the box without any modification.
Thanks, I'll return it.
HTC have really dropped the ball with this phone and it's a shame. I've used HTC phones for 7 years (back when they ran Windows Mobile 6 and were branded by HP and others). The quality was always great. They must have rushed the One X to market.
I have the same issue but only at my gf home? Tried every thing but still no luck! I think its related to my router and it could be fixed by buying a different one. But I wont let the damn thing win =p keep trying when I'm at her place, no pass, wep, wpa, wpa2 or b/g/n haha I'm afraid I'm out of options!
If plenty of other devices can connect to a router fine and the HTC One X is the only device that can't, I think it's a fair assumption to blame the phone, not the router.
Called HTC .. "you need to sent it back to the supplier". Almost certain the supplier will tell me to call HTC .. and so it starts.
Slowly it starts to suck more and more. Last night I was in a bar with friends. The bar has wifi. Earlier phones worked fine. I was sitting next to the router. And it didn't work really well. Ended up rebooting phone, just to use a few more minutes wifi before the problem started again. It shouldn't be hardware related, but if this doesn't change with the next updates I really think I'm gonna get another phone. I love this phone though but I don't wanna have trouble with wifi...
Gesendet von meinem HTC One X mit Tapatalk 2
I had two phones belonging to the same batch (40 or so numbers inbetween). They were both runnning the same software version. The first behaived like yours does. I spent four nights trying to get it fixed or find an answer. In the end I had it replaced and couldn't be happier. I beliewe it's hardware. Go have it replaced. Good luck!
Sent from my HTC One X using xda premium
I'm at the same bar again. So far it's working pretty well. Before I send it back I'm gonna test it more. I bought it from the net and I'm not sure if they would replace it. We'll see thanks for your information.
Gesendet von meinem HTC One X mit Tapatalk 2
Any news on this issue? My Wifi worked fine for several weeks after I received my One X, but since end of last week I'm having the same problem as described in the previous posts:
Good or even full signal, but seemingly no data transmission. This happens with all kinds of apps (browser, Play Store, Facebook app, HTC wheather app, ...) and independent from the WLAN I'm connected to (at work, at home, at my parents',...). Previously it worked in the same WLANs without any problem and there haven't been any configuration changes in the phone or on the routers.
The problem doesn't persist. Sometimes it takes several reconnects to make it work, sometimes it works from the beginning. Sometimes I don't even do anything after the problem occured and some minutes later I receive mail via Wifi. Don't know if the phone reconnected automatically in the meantime for some reason, though.
I sent the phone back. New one is coming tomorrow, we'll see if it has the same problem.
Buying Samsung next time. :|
I can hardly believe it is a hardware problem. I mean, it worked fine for more than a month in my case.
Received the new handset .. does exactly the same thing.
I'd be included to think it's my router if I didn't tried so many different devices.
<sigh> Back on the phone to HTC support I guess. One day I'll own a phone that works.
my device has the same problem like this.
did the htc official say it is something wrong about the tegra3 cpu?
Hi there,..
I've got two HTC one x models (white and grey) and both are showing the same issue:
Everytime I'm at home and connected to the wifi, the phone loses the connection after a long standby time (>1~2h), which affects that I'm not receiving any kind of notifications (mail etc.). Switching on the display shows for a short moment that there is no connection, no wifi, no "H", no "E" and even no "G", but the gsm is connected with enough connectivity.
The wifi standby is deactivated in the settings, one device uses dhcp, the other doesn't, the wifi is n-standard only and the phones are sleeping directly in front of the hotspot.
The same issue appears even when I'm at work or even everytime out of wifi: The phone stays connected, good signal quality ("H"), and within a longer standby time the network switches off and the phone isn't receiving any mail anymore..
Is there anybody else confirming this issue? Or even with an idea of a solution?
Depends if you're on a rooted phone. If you are, then you should try 'smart sync disabler'. I think it's in the market somewhere, it might also have a slightly different name. But most people have this issue and it's something htc implemented. Maybe some way to save battery.
Hope you manage.
Edit: The exact name is 'htc smartsync'.
Sent from my HTC One X using xda premium
Thanks for the quick response,
I will give it a try
Grate solution man,
I tested this fix for both phones and after a week of testing and observing I'll have to say: YES it's fixed
..and even the battery usage stays the same.
Big big big thanks
christian667 said:
Grate solution man,
I tested this fix for both phones and after a week of testing and observing I'll have to say: YES it's fixed
..and even the battery usage stays the same.
Big big big thanks
Click to expand...
Click to collapse
Pleasure and glad you managed.
Sent from my HTC One X using xda premium
Hi, is there any other link to this app? The one posted here was removed from google play
bump
Not sure if I am allowed to post a Dropbox link but if I am not, i wil remove it immediately.
https://www.dropbox.com/s/mc1xncu2wkgumnz/com.j4n87.smartsyncdisabler-1.apk
Hi there,
my girlfriend has some problems with the 3G connection of her HTC One V, hopefully one of you can help us
She´s using an o2 simcard in her One V. If the One V is powered on for some hours/mintues at a time it happens that the 3G connection isn´t working any longer?
You can still see the H(SDPA) / E(DGE) symbol in the topbar, but nothing is working?
If she turns off and on her mobile connection, nothing happens.... 3G is still not working.
The only way to get the 3G connection working again is to turn the flight mode on and off again. After that everything is working as usual.
(A reboot is also working)
As I got my HTC Desire 2 1/2 years ago I had the same problem,... after an android update everything was working as it should.
But these 3G problems are really quite annoying
Is there anybody out there who has (had) the same problems?
She´s using the HTC stock android 4.0.
Hopefully it´s not a hardware defect
Thanks for your answers so far.
Greetz
X-Cident
x-cident said:
Hi there,
my girlfriend has some problems with the 3G connection of her HTC One V, hopefully one of you can help us
She´s using an o2 simcard in her One V. If the One V is powered on for some hours/mintues at a time it happens that the 3G connection isn´t working any longer?
You can still see the H(SDPA) / E(DGE) symbol in the topbar, but nothing is working?
If she turns off and on her mobile connection, nothing happens.... 3G is still not working.
The only way to get the 3G connection working again is to turn the flight mode on and off again. After that everything is working as usual.
(A reboot is also working)
As I got my HTC Desire 2 1/2 years ago I had the same problem,... after an android update everything was working as it should.
But these 3G problems are really quite annoying
Is there anybody out there who has (had) the same problems?
She´s using the HTC stock android 4.0.
Hopefully it´s not a hardware defect
Thanks for your answers so far.
Greetz
X-Cident
Click to expand...
Click to collapse
Try to change the sim card(preferably of a diff operator) and post in the q and a:thumbup:
Sent from my One V using xda app-developers app
that´s not so easy because she has a contract with o2 ...
I don´t believe that this is a hardware error, because after booking in into the cellphone network everything works as it should... but then after some time it suddenly happens that the 3G network is dead
i have to ask, but is the back cover on?
of course, back cover is on. I also don´t think that this has something to do with the back cover (or any other hardware) because like i just said after switching the flightmode on and off everything works as it should ... i´ve googled in the meantime and I found some other people who are also on android devices and they´re having the same problem.
here´s a german article of people who´re having the same problem
http://petitionen.com/p/internet-vverbindungsprobleme-bei-android-smartphones/sign
This also confirm my doubts... I had the same behavior on my old HTC Desire ... but after I´ve flashed another rom everything has worked perfectly
seems to be an android specific problem
x-cident said:
that´s not so easy because she has a contract with o2 ...
I don´t believe that this is a hardware error, because after booking in into the cellphone network everything works as it should... but then after some time it suddenly happens that the 3G network is dead
Click to expand...
Click to collapse
Its not gsm, right?? You can't get a sim from somewhere , out it temporarily and try?
Sent from my One V using xda app-developers app
it´s a GSM smartphone...
well, actually i have no chance to try another simcard in the phone...
Moved to Q&A. Please ask all questions there.
Could it be possible that the problem is due to the baseband version her One V is using?
If I remember right i´ve upgraded the radio rom, too when i was flashing my Desire 2 years ago. After the whole flashing procedure the error was gone?
I had the same problem. REBOOT and it worked again
Edit: if you're saying that this happens occasionally you'll have to bare with it. Mine happened every 20 days or so
Sent from my HTC One V using xda premium
It happens almost every day
x-cident said:
It happens almost every day
Click to expand...
Click to collapse
have you try using another carrier? or is your phone primo c?
If the phone is locked to a carrier he can't use another sim to get service I think he's trying to say, so sim from another carrier is out of the question.
BeyondExistence said:
If the phone is locked to a carrier he can't use another sim to get service I think he's trying to say, so sim from another carrier is out of the question.
Click to expand...
Click to collapse
well, i mean if he can temporarily change sim with his/her friend just to make sure what's wrong..
the phone isn´t locked to the carrier, but i don´t want to buy a new simcard just to make sure if the phone is working correctly. I´ve already thought about installing a custom rom.
Can anyone advise a good custom rom for One V which is working correctly with all functions? (Maybe a Jellybean Rom?)
Thanks so far!
x-cident said:
the phone isn´t locked to the carrier, but i don´t want to buy a new simcard just to make sure if the phone is working correctly. I´ve already thought about installing a custom rom.
Can anyone advise a good custom rom for One V which is working correctly with all functions? (Maybe a Jellybean Rom?)
Thanks so far!
Click to expand...
Click to collapse
Try using myONEv 5.0 FX, with latest Titanium-KISS kernel...:good:
news???
Bump
Having the same problem, but for me 3G tries to launch, but when i start using it, it falls back to HSDPA.
Help needed.
manguvana said:
Having the same problem, but for me 3G tries to launch, but when i start using it, it falls back to HSDPA.
Help needed.
Click to expand...
Click to collapse
Are you sure HSDPA means falling back? Imho it's only a type of 3G and it is really fine if you see H for mobile data mode. I might be wrong or this might be treated differently by country/operator.
kvestas said:
Are you sure HSDPA means falling back? Imho it's only a type of 3G and it is really fine if you see H for mobile data mode. I might be wrong or this might be treated differently by country/operator.
Click to expand...
Click to collapse
As i only reach about 80 kb/s down speed and it does show 3G logo from time to time, but it turns back to H, when i try to use it.