Develop Bugs

Can't get to bootloader!

When ever I try to get to bootloader mode, my phone just comes up to the tri-color screen. I press and hold the left OK key along with the power button, then do a soft reset. I only get to the tri-color screen. Can someone help me out with this please...I'm trying to upgrade to a WM6.1 rom on my 8525 via SD card.

1jaxstate1 said:
When ever I try to get to bootloader mode, my phone just comes up to the tri-color screen.
Click to expand...
Click to collapse
the tri-color screen is the bootloader. (read the wiki)
wfg
starbase64

1jaxstate1 said:
When ever I try to get to bootloader mode, my phone just comes up to the tri-color screen. I press and hold the left OK key along with the power button, then do a soft reset. I only get to the tri-color screen. Can someone help me out with this please...I'm trying to upgrade to a WM6.1 rom on my 8525 via SD card.
Click to expand...
Click to collapse
The tri-color screen IS the bootloader. I have found with my 8525, that if you turn the device off (power button for 5 seconds, then tap OK), all you need do is hold the side OK and the power button together for a few seconds. No need to find the reset hole if the device is OFF.
If you have an SD card in the device (with a copy of HERMIMG.NBH on it), the Tri-Color screen will come up, searching the card. When the NBH file has been found, it will show you the various parts that the file includes, and prompt you to press the power button to begin.
It's really easy this way. I rarely flash through USB anymore.
Hope this helps,
-pvs

Wow..thanks for the speedy response. I'll give it a try. Thanks again.

When I try to upgrade via SD, the bootloader never reads the SD card, it just sits...and says serial at the bottom of the screen.
When I try to upgrade via USB, after I start the RUU, the active sync connection is broken, and the phone goes into the bootloader screen and just sits...and says USB at the bottom of the screen.
If anyone has had this problem, please let me know. If not..I guess I'll just have to go out and buy a Tilt.
Current ROM: 2.15.502.3
Current Radio: 1.40.30.00

SUCCESS!!!!
Thanks for your help. My company has the firewall on and it, for some reason was killing my active sync connection. I was able to upgrade via USB. And this ROM is looking great starbase64

1jaxstate1 said:
When I try to upgrade via SD, the bootloader never reads the SD card, it just sits...and says serial at the bottom of the screen.
Click to expand...
Click to collapse
1) Is your SD card freshly formatted (FAT32)?
2) have you installed HardSPL? If not, do it.
3) Are you sure you spelled the name of the NBH correctly? HERMIMG.NBH
4) Copy HERMIMG.NBH to the root of your SD card
5) Shut off the device (power off all the way)
6) Insert the SD card with only the one file (HERMIMG.NBH) on it
7) Press the side OK button and the power button simultaneously for a couple of seconds
8) your device should start up, and the bootloader will look for the HERMIMG.NBH file
9) If all the above is done corectly, your device SHOULD find the NBH and tell you what parts it contains, then ask you if you wish to proceed, by pressing the power key. If this isn't happening for you, I'm afraid I don't have any other suggestions for you.
1jaxstate1 said:
When I try to upgrade via USB, after I start the RUU, the active sync connection is broken, and the phone goes into the bootloader screen and just sits...and says USB at the bottom of the screen.
If anyone has had this problem, please let me know.
Click to expand...
Click to collapse
Others HAVE had this problem. You need to disable one of the settings in ActiveSync, but I don't remember which one. Try doing a search under the main HERMES forum, including all subforums. This is one of those questions that gets asked a lot, so be prepared to sift through all the repetitive threads (GOD, if only people would SEARCH first!).
1jaxstate1 said:
If not..I guess I'll just have to go out and buy a Tilt.
Click to expand...
Click to collapse
You might want to read THIS, first
Good luck,
-pvs

when you say copy the .nbh file to the root of the SD card what exactly do you mean. When i put the SD card in there and format it its completely empty with nothing there, then the only option i have is open the SD card folder and put it in there, is that correct?

okay so i just did the SD card flashing, said on the screen it was flashing and did the whole thing fine. Told me it was complete so i pressed the power the button to restart the phone and no matter how many times i restart the phone it just boots into Tri color screen and says serial at the bottom.
I tried soft reset and removing the battery no matter how many times i do it, always comes back to Tri color screen.. help!

ahhhhwhoa said:
okay so i just did the SD card flashing, said on the screen it was flashing and did the whole thing fine. Told me it was complete so i pressed the power the button to restart the phone and no matter how many times i restart the phone it just boots into Tri color screen and says serial at the bottom.
I tried soft reset and removing the battery no matter how many times i do it, always comes back to Tri color screen.. help!
Click to expand...
Click to collapse
Hmmm, I typically do a RESET after the flash process completes. Never tried shutting down using the power button. So now your device is stuck in BL? I'm not sure of the procedures you need to try to escape that one, but I KNOW it's been discussed here in the forums. You MIGHT try flashing a different ROM. It might be the simplest way to recover. If that doesn't work, you might want to check the Wiki HERE.
Good luck!
-pvs

Please help me

was trying the 10 min video root process again right now for the 200th time. i took battery out to try it again, went to turn the phone on to put into airplane mode and it went directly to the phone red triangle page. i pulled the battery 5 more times and everytime i try to start my phone it goes to that page. please tell me i didnt brick it and how to fix this. PLEASE

Not sure if this is the bestish area to post.
Dont know much about things , but until someone gets to ya try to remove the SD Card and booting up by chance?

Just pull battery, no usb for about 5 minutes, then power up... all should be well.
Sent from my ADR6300 using XDA App

The recovery screen is there to bring your phone back from the dead in the unlikely event the phone doesn't boot properly, to fix this there are options in this menu
try holding down power/vol - to bring up the list of options, choose reboot to see if it will boot into the phone
and as for the root method, try this one (after you get the phone to boot hopefully)
Here's what i did (also puting the phone in airplane mode does help)
1. Hold down the power/ - Volume buttons until the Hboot screen appears (make sure the SD card is ejected)
2. Use the volume - key to select recovery, then hit power to select it
3. When you see the white screen that says "HTC Incredible" wait until you hear the disconnect sound on the PC and right after insert the SD card, be sure to insert it right before the black screen or this won't work.
**If you didn't get in, take out the battery, and start over at step 1**
also note that sometimes for whatever reason, the phone will still stay on even with the battery removed, to fix that, just disconnect the USB and plug it back in before turning it back on.
4. Loop should bring up that oh so tempting mistress that is, the error everyone likes seeing on there command prompt.
Note: Once you do get all this done, be sure to use unrEVOked2 to flash your recovery, once that is all done, it'll be easy as pie to upload new goodies in recovery
Anyone can correct me if i missed anything
If this helped anyone, and your feeling really really generous, feel free to send me a donation for a mountain dew code red or whiteout . Not really required, Thanks are all good too

That screen is normal, when it fails to load a recovery.
Go have a look at the last couple of pages on the "Incredible root process" thread in this forum. Several people posted detailed instructions, including me. One thing I didn't do (but which seems to have helped some) is to format the SD card (or have another SD formatted this way to swap in) as something besides FAT32, e.g., NTFS, just prior to booting recovery. It takes the phone longer to try (and fail) to mount it, apparently extending your window of opportunity.

HTC Desire Z feared bricked. (Perhaps stuck in bootloader)

I appoligise if this has been asked before.
I have a HTC Desire Z which I have rooted using the Cyanogen Wiki Method which i believe was successful, I wanted to check whether I was S-Off before loading custom roms.
wiki.cyanogenmod.com/index.php?title=HTC_Desire_Z:_Rooting
I read on a forum you should bootload to check, so i held power and VOL up on restart however now i have a black screen with a flashing red led at the top and am unable to get out of this mode does anyone have any advise what I need to do?
Anything would be helpful I'm in the UK military currently deployed on OPS this is my only means of comms to family. Thanks in advance.

Crap, so you're stuck in bootloader huh? Well if you have a PC with you then thats good news. Cause you can just flash something via your bootloader if you have ADB set up.
Wait, you said it has a red led lit right?... the battery might have died on you in all honesty because that's the only time a red/amber led would come on. If this is the case just leave it charging for like 20 minutes before try to turn it on.
Anyways, if that isn't the issue try getting the screen onto that bootloader page. As soon as you get to that you can start fixing it. It should say FASTBOOT_USB or something similar to that. Now on your pc start up your CMD Prompt (Run > 'cmd'). From there try typing Fastboot devices and it should list your device as HT########. If you can get to that then we're doing well.
BEFORE you try this, just note I've never fastboot flashed a ROM and I only posted this because you seem to need it urgently. If you can wait, then post what you've actually done to the phone so I can provide you with a more tailored solution that will work. (post whether the phone is rooted, s-off or superCID or just the guides and where you got stuck)
Now what you need to do is plug your microSD into your laptop and do this:
Aegishua said:
Before you do this please do the following:
1a. Download the RUU I’ve linked (it should be a ~300mb exe file)
1b. Run the setup until you get to the screen with the tick boxes
1c. Goto C:\Users\<your account name>\AppData\local\temp. Then right click and Sort By Date Modified. Look for the most recently created folder which should look like {xxxxxxx-xxxxxx-xxxxxxxx}. Then navigate into it and its parent folder. Look for rom.zip and copy that to your goldcard/memory card.
1d. Rename the rom.zip on your memory card to PC10IMG.zip
1e. Mount your sd card back onto your phone.
Click to expand...
Click to collapse
In this case you want it to be called update.zip. Now you can pop the microSD back into your phone and from there get back into your bootloader and switch to fastboot. Now when it says fastboot_usb you can run this on your PC's CMD Prompt. fastboot update /sdcard/update.zip

did you try something as simple as a battery pull? also, I noted you said power + vol up, you need to do power + vol down to enter bootloader. I seem to remember something similar happening to me back in the day.
chances are it's fine. I'd do a battery pull and boot it normally just to make sure, then power off and enter bootloader to ensure you are s-off by pressing power + vol down.

It is supposed to be volume DOWN + power, I just tried volume up, my phone vibrated 3 times and an orange light flashed continuously, but it was solved by a battery pull, and it was back to normal
Sent from my HTC Desire Z using XDA App

only charge led shows lifesigns.
**moved to new post**

[Q] My HTC Desire doesn't unlock...! Please help

Hi,
I've locked my phone yesterday and I've found a problem that doesn't let me unlock the device. I couldn't unlock and reboot the phone, so I took off the battery and placed it on and started up the phone. It freezed again on the unlocking. Tried this a couple of times - same problem. It has no wallpaper, the SD card reacts very slowly, the network also, and the screen doesn't turn off by itself if you don't do it so. Sometimes I can't even answer a call, it shows somthing like "Application not responding. Wait/Force close". I doubt it's the HTC Sense broken down or something similar. Please help me, I need my phone very quickly!
P.S. The phone is NOT rooted
Thanks!

kdervisov said:
Hi,
I've locked my phone yesterday and I've found a problem that doesn't let me unlock the device. I couldn't unlock and reboot the phone, so I took off the battery and placed it on and started up the phone. It freezed again on the unlocking. Tried this a couple of times - same problem. It has no wallpaper, the SD card reacts very slowly, the network also, and the screen doesn't turn off by itself if you don't do it so. Sometimes I can't even answer a call, it shows somthing like "Application not responding. Wait/Force close". I doubt it's the HTC Sense broken down or something similar. Please help me, I need my phone very quickly!
P.S. The phone is NOT rooted
Thanks!
Click to expand...
Click to collapse
You will lose all your data by doing this.
Boot into the bootloader (power off, press and hold volume down, press and hold power).
Wait for some green writing to appear and then disappear (about 7 seconds).
Use the volume down button to navigate to "clear storage", then press power.
Once this is done, reboot the phone and hope for the best.
----------------
If this doesn't work, make a goldcard (google how to) with any other android phone you may have, insert the goldcard in your desire
download the latest WWE RUU (look on resources in my guide)
boot into fastboot mode (hold back & power) and plug it in via USB to your PC
Run RUU.exe and do not touch the phone til it completes.

bortak said:
You will lose all your data by doing this.
Boot into the bootloader (power off, press and hold volume down, press and hold power).
Wait for some green writing to appear and then disappear (about 7 seconds).
Use the volume down button to navigate to "clear storage", then press power.
Once this is done, reboot the phone and hope for the best.
----------------
If this doesn't work, make a goldcard (google how to) with any other android phone you may have, insert the goldcard in your desire
download the latest WWE RUU (look on resources in my guide)
boot into fastboot mode (hold back & power) and plug it in via USB to your PC
Run RUU.exe and do not touch the phone til it completes.
Click to expand...
Click to collapse
Well thanks man for the work, but I'm kinda n00b at all these phone system stuff, is there any other way that has less consequences than this, I mean, no losing all the data stored?

no, not without a properly functioning device.

[Q] Need HELP PLEASE!!!...USB Issues/Stuck in HBOOT

My mother powered down her phone and when she turned it back it comes back up to this screen
Bravoc DVT2 Ship S-0N
HBOOT-1.06.0000
MICROP-051e
TOUCH Panel-SYNT0101
Radio-2.15.00.02.17
Dec 22 2010 16:16:39
HBOOT USB PLUG
<vol up> to previous item
<vol down> to next item
<power> to select
FASTBOOOT
RECOVERY
CLEAR STORAGE
SIMUNLOCK
a few secs after the phone starts up it flashs PB99diag.zip and pb99img.zip missing
the buttons on the phone do not function
I have tried installing android-sdk, htc sync, hboot drivers and cannot get the phone to found when on my Windows 7 64 bit machine, so I can push a new pb99img.zip to the phone...but i cannot get the phone to be found.
In device mananger it shows up as Android 1.0.
I can manually install the drivers but adb will still not show the device as listed.
The phone is not in USB debugging mode since none of this was intentional.
If anyone has any tips or advice it would be most aprreciated.

Did you root the phone previously? Did you install a custom ROM on it?
What you see is the HBOOT menu. To move the marker down you press the volume down button, to move it up you press the volume up button, and to make a selection you press the power button. Can you tell me if this works?
What happens if you take out the battery, put it back in and press the power button? I doubt it that the phone enters the HBOOT menu on it's own. Is that what you are saying? Normally you need to press and hold down the volume down button and the power button to enter this menu. So to stop entering the HBOOT menu just stop holding down the volume button when you power it on. If it enters HBOOT menu by its own will then something is wrong.
When you enter the HBOOT menu the phone will automatically look for a file called PB99img.zip or PB99diag.zip. This is sort of a fail-proof mechanism. It allows you to flash images or diagnose the phone when everything else fails, like in the case you loose button control. If it doesn't find any such file it will skip the operation. This is normal. It's the equivalent of putting a bootable CD or DVD in your Windows computer - if it's present at system boot it will boot off the CD/DVD and if it's not it will just skip it and continue booting current OS.
As for the ADB driver, check this out. You may need to change the hardware IDs in the driver INF file (android_winusb.inf).

Fractalogic said:
Did you root the phone previously? Did you install a custom ROM on it?
What you see is the HBOOT menu. To move the marker down you press the volume down button, to move it up you press the volume up button, and to make a selection you press the power button. Can you tell me if this works?
What happens if you take out the battery, put it back in and press the power button? I doubt it that the phone enters the HBOOT menu on it's own. Is that what you are saying? Normally you need to press and hold down the volume down button and the power button to enter this menu. So to stop entering the HBOOT menu just stop holding down the volume button when you power it on. If it enters HBOOT menu by its own will then something is wrong.
When you enter the HBOOT menu the phone will automatically look for a file called PB99img.zip or PB99diag.zip. This is sort of a fail-proof mechanism. It allows you to flash images or diagnose the phone when everything else fails, like in the case you loose button control. If it doesn't find any such file it will skip the operation. This is normal. It's the equivalent of putting a bootable CD or DVD in your Windows computer - if it's present at system boot it will boot off the CD/DVD and if it's not it will just skip it and continue booting current OS.
As for the ADB driver, check this out. You may need to change the hardware IDs in the driver INF file (android_winusb.inf).
Click to expand...
Click to collapse
Thank you for the quick reply...apparently my mother spilled something on the phone and it was acting up a little so she powered it down and when you powered it back up it came up to the HBOOT screen. The phone is stock it has never been rooted and no custom roms either. When I pull the battery the phone turns off, I can then put it back in and press power and then i am stuck at HBOOT. Once on the HBOOT screen none of my buttons function, not the volume or power buttons none of them. I have made sure to only press the power button when powering up and yes it still enters HBOOT. Thanks for the link on the adb driver info I will check it out with all haste.
Thank you for ADB driver info it was truly appreciated...my Hardware IDs are correct...the driver installs as Android ADB Interface yet adb or htc's ruu utility neither one acknowledges the phones existence. Is is possible that the phone is hosed?

have you tried selecting fastboot and then selecting reboot?

Flash the stock HBOOT image
sadklown2 said:
Thank you for the quick reply...apparently my mother spilled something on the phone and it was acting up a little so she powered it down and when you powered it back up it came up to the HBOOT screen. The phone is stock it has never been rooted and no custom roms either. When I pull the battery the phone turns off, I can then put it back in and press power and then i am stuck at HBOOT. Once on the HBOOT screen none of my buttons function, not the volume or power buttons none of them. I have made sure to only press the power button when powering up and yes it still enters HBOOT. Thanks for the link on the adb driver info I will check it out with all haste.
Thank you for ADB driver info it was truly appreciated...my Hardware IDs are correct...the driver installs as Android ADB Interface yet adb or htc's ruu utility neither one acknowledges the phones existence. Is is possible that the phone is hosed?
Click to expand...
Click to collapse
I'm thinking that maybe... only maybe... the spilled liquid was sticky (and surely conductive) so that the volume down button is kept depressed, so when you press the power on button it acts as you are pressing volume down and power button. It's probably far fetched but it is possible that the volume down button is depressed for one or another reason.
Yes, I think it will say like "Android ADB Interface" when you plug the phone in while in HBOOT. It will say something else I think when you plug it in while in recovery, etc.
I don't think you can use ADB commands while in HBOOT. I think ADB commands only work when the phone is booted up. If you can enter fastboot mode you can use Fastboot commands to flash a new HBOOT for instance.
But since you can't control the interface at all and no button seems to work on the phone, I think you have to try flashing a new HBOOT by placing a ZIP file on the SD card.
Go to AlphaRev website.
Download PB99IMG_stock.zip
Rename it to PB99IMG.zip.
Take out the SD card and put it in the computer.
Copy the PB99IMG.zip file to the SD card.
Take out the SD card and put it in the phone.
Insert the battery and power on the phone.
It will now automatically flash it with stock HBOOT image. Keep in mind that this may or may not erase personal data from either the phone or the SD card. I don't take any responsibilities for any data loss. I know you can't access the phone apps and internal data right now, but you can at least take a backup of the SD card, most apps are storing data on the SD card so you could use that to restore at least parts of the data later.

Fractalogic said:
I'm thinking that maybe... only maybe... the spilled liquid was sticky (and surely conductive) so that the volume down button is kept depressed, so when you press the power on button it acts as you are pressing volume down and power button. It's probably far fetched but it is possible that the volume down button is depressed for one or another reason.
Yes, I think it will say like "Android ADB Interface" when you plug the phone in while in HBOOT. It will say something else I think when you plug it in while in recovery, etc.
I don't think you can use ADB commands while in HBOOT. I think ADB commands only work when the phone is booted up. If you can enter fastboot mode you can use Fastboot commands to flash a new HBOOT for instance.
But since you can't control the interface at all and no button seems to work on the phone, I think you have to try flashing a new HBOOT by placing a ZIP file on the SD card.
Go to AlphaRev website.
Download PB99IMG_stock.zip
Rename it to PB99IMG.zip.
Take out the SD card and put it in the computer.
Copy the PB99IMG.zip file to the SD card.
Take out the SD card and put it in the phone.
Insert the battery and power on the phone.
It will now automatically flash it with stock HBOOT image. Keep in mind that this may or may not erase personal data from either the phone or the SD card. I don't take any responsibilities for any data loss. I know you can't access the phone apps and internal data right now, but you can at least take a backup of the SD card, most apps are storing data on the SD card so you could use that to restore at least parts of the data later.
Click to expand...
Click to collapse
No, no, no. Whats flashing hboot going to do? the phone is "water damaged". Also his phone is s-on and never rooted and u can only use alpharev hboots while s-off. Also he has a BravoC so i dont think Alpharev hboots work. Please learn some basic stuff before telling other to do things that r wrong and wont work.
@ OP i have no solution really apart from taking the phone apart and cleaning it maybe. but its water damaged so i think the only solution would be to run the correct ruu for ur phone and hope it boots or take it to a repair shop. If it was me, i would take it apart, clean it, put back together and try the ruu for ur device. But thats just my opinion. Seeing that the phone is not working then its prob worth a shot.

jmcclue said:
No, no, no. Whats flashing hboot going to do? the phone is "water damaged". Also his phone is s-on and never rooted and u can only use alpharev hboots while s-off. Also he has a BravoC so i dont think Alpharev hboots work. Please learn some basic stuff before telling other to do things that r wrong and wont work.
@ OP i have no solution really apart from taking the phone apart and cleaning it maybe. but its water damaged so i think the only solution would be to run the correct ruu for ur phone and hope it boots or take it to a repair shop. If it was me, i would take it apart, clean it, put back together and try the ruu for ur device. But thats just my opinion. Seeing that the phone is not working then its prob worth a shot.
Click to expand...
Click to collapse
Ooops!! Me bad... sorry! Thanks for correcting me though. So his only option is running the RUU for a BravoC?
Where can you find RUU for a BravoC? On Shipped-ROMs I can only find BravoC for AllTel, Verizon and VZW. Do you have to take carrier name into consideration when choosing RUU? Are there no BravoC that are not locked to a carrier?

Nice suggestions, but I'm pretty sure the phone is just physically broken. Take it in and see if you can get a replacement/fix. BravoC is hard to wrestle with.

droid_<3er said:
Nice suggestions, but I'm pretty sure the phone is just physically broken. Take it in and see if you can get a replacement/fix. BravoC is hard to wrestle with.
Click to expand...
Click to collapse
Thanks for all the suggestions...I had tried running the ruu from htc, but since i could never hammer out the usb issues the utility kept saying that the phone has less than 30% power and would promptly fail...anyway mom decided to turn it in on the insurance so its all a moot point now...again thanks to every one who tried to help and all the great guides/info on this site at least i learned quite a bit...