[Q] USB arc S problem - Xperia Arc Q&A, Help & Troubleshooting

Hi guys first of all I'm french so, sorry for my bad English
Few days ago, I rooted my phone ( arc S LT18i ) which is running with ICS (4.1.A.562), and 3 days ago, I instaled the recovery with CMW for Xperia**, and then I can't plug in USB my phone. It doesn't work. Althougt on electric outlet it's Charging, it doesn't charg on my computer too. I tried on my PC and on my MAC with 2 different cable, it doesn't work.
Help me please
**For CMW, you can find it on the play store, but I can't post a link

Try reinstalling pc companion as this normally. Has drivers which install automatically.
Can you try connecting when phone is switched on our in flash mode.
Sent from my LT18i using xda premium

How do you reinitialise it ? and how do you go in flash mode ?
When my phone is on and plugged, the led is red and when it's off, it's green if i push "return" that's the only things which are displayed

If you have pc companion installed on pc uninstall it then either redownload it by using google search or try connecting phone it should install automatically.
Check settings on phone under Xperia,connectivity tab, make sure you have ticked the option too install pc companion and it is in mtp mode if this still did not work try using the other option.
To enter flash mode switch of phone hold the back key then switch on phone led should go green.
Sent from my LT18i using xda premium

there two months, I had the same problem.
Error 43 and "unknow device"
http://forum.xda-developers.com/showthread.php?t=1533428
the only solution was the Sony Centre
Sent from my LT18i using XDA

Ok, but, if I send it, I have to "unroot" my phone ? How can I do that ?

Related

[Q] Can't hard reset Xperia PLAY and isn't detected by flash tool

I had LauncherPRO, I tried switching wallpapers and everything froze so I did a battery pull and now it gets stuck on the "ROGERS" boot up screen or goes to a blank and no keys work. If I slide out the gamepad while its blank, the screen will turn on and it'll be a black screen with the time and the slideout bar but the touch screen doesn't work for some reason. It also says I have no service.
Here's a list of what I've tried so far -
- Holding the left and right D-Pad keys while starting the phone
- Holding the back and search button while starting the phone
- Using Sony Ericsson Update Service but it won't even detect it
- PC Companion won't detect it either
I've had so many problems with this phone, I was hoping to exchange it for a different phone if possible. I got it from Rogers on May 30th, and I didn't really realize it had problems till this month. Thing is, I have installed APK's from 4shared that you'd normally have to pay for and since it seems to be bricked now, I don't know if it's safe to bring it in.. It's not rooted. I'm pretty sure most of my downloaded apps were on my SD card but I"m not 100% sure. The phone isn't functional at all if I manage to get it to that black homescreen.
As simply as flash with flashtool.
All you need is in the dev forum.
Alejandrissimo said:
As simply as flash with flashtool.
All you need is in the dev forum.
Click to expand...
Click to collapse
Thanks for the reply. This won't void warranty, right?
Edit: Flashtool doesn't seem to recognize my Xperia PLAY when I boot it in flash mode. The green LED is lit, and it shows a battery logo when I start it up so I assume that means it's in flash mode, but flash tool wont recognize it. I've tried on a windows 7 and a windows vista computer
BlueLemming said:
Thanks for the reply. This won't void warranty, right?
Edit: Flashtool doesn't seem to recognize my Xperia PLAY when I boot it in flash mode. The green LED is lit, and it shows a battery logo when I start it up so I assume that means it's in flash mode, but flash tool wont recognize it. I've tried on a windows 7 and a windows vista computer
Click to expand...
Click to collapse
Did you install the gordons gate drivers that come with flashtool??
AndroHero said:
Did you install the gordons gate drivers that come with flashtool??
Click to expand...
Click to collapse
I didn't before but I did just now, no difference. Are there Xperia PLAY gordon gate drivers I need to install?
Are you using flashtool 2.9.1?
Sent from my Xperia PLAY R800i using XDA App
Cat_On_Droid said:
Are you using flashtool 2.9.1?
Sent from my Xperia PLAY R800i using XDA App
Click to expand...
Click to collapse
I am, yes.
I read somewhere that problems with pc companion not regonizing the play can be resolved by umounting the sdcard and then conecting it to pc companion again.
Regards Dousan...
Dousan said:
I read somewhere that problems with pc companion not regonizing the play can be resolved by umounting the sdcard and then conecting it to pc companion again.
Regards Dousan...
Click to expand...
Click to collapse
Just tried it after restarting my computer, still no luck but my PC Companion seems to start up everytime I plug it in while booting in flash mode.. which is odd
Edit: Nevermind, it's detected it now. Thanks!
i read that you said the battery logo shows up. that's not flash mode. you enter flash mode by ONLY holding back and plugging in USB cable. but i see you solved it now.
Sent from my R800i using XDA App
Blagus said:
i read that you said the battery logo shows up. that's not flash mode. you enter flash mode by ONLY holding back and plugging in USB cable. but i see you solved it now.
Sent from my R800i using XDA App
Click to expand...
Click to collapse
Yeah before I had read that it was different for Xperia PLAY, that you had to hold search. Since before I wasn't holding the "back" button long enough and I didn't think it was working. Anywho it's all fixed up now! This doesn't void warranty right?
Just wanted to add as i just spent hours figuring this out and its really stupid and simple but may help other people. When you connect the phone in flash mode. Connect it in FLASH mode. Do NOT hold the search key button as this is for FASTBOOT MODE. You need to hold the back button on the Xperia play to launch into flash mode instead.
Hope this helps someone =)
Apologies for the necro, but just in case anyone else is having this problem and comes here.... i spent an hour reinstalling drivers, holding different keys without flashtool detecting the phone in flash mode & searching through vaguely related results in google.
In the end nothing was wrong, I was plugged into usb 3.0 and whilst the drivers were installed and the device was showing up in device manager, flashtool simply wouldn't detect it. The moment it was connected to a usb 2.0 socket it immediately worked.
HELP!
Deagon said:
Apologies for the necro, but just in case anyone else is having this problem and comes here.... i spent an hour reinstalling drivers, holding different keys without flashtool detecting the phone in flash mode & searching through vaguely related results in google.
In the end nothing was wrong, I was plugged into usb 3.0 and whilst the drivers were installed and the device was showing up in device manager, flashtool simply wouldn't detect it. The moment it was connected to a usb 2.0 socket it immediately worked.
Click to expand...
Click to collapse
My Xperia Play is not being recognised by the FlashTool (I've installed the Gorgon Drivers and it is detecting as ZEUS USBFlash...). It is not responding, I tried pressing the search button, the back button, but I got nothing. I am not getting any light neither. Do any of you have any idea about what I could be doing wrong?
Thanks in advance

[Q] Can't get into flash mode :-(

Hey guys, sorry to be a nuisance but I need some help getting x10 flasher to recognize my play. I unlocked my bootloader, installed gordons gate drivers, ran pc companion (suggested from another thread), turned off my phone, connected usb while hold search and got blue light, do have firmware in firmware folder, but keep getting message - "Searching Xperia, Please plug your device in flash mode". Oh yeah I did install the drivers that came with x10 flasher through device manager in the s1 fastboot icon. What am I doing wrong?
Hold the back button when it says to
Search button is fastboot, not flash mode
Mistake made by many
Sent from my R800i using XDA App
Curses! Thanks dude, I'll give it a try tonight
Sent from my R800i using XDA App
Thank you very much bro, just saved my long day I was supposed to devote to rooting my phone, took like 5 minutes.

Fastboot stopped working

I have happily used fastboot several times. It now will not work. I am running SE Tweaked 0.7 with Blendkernel V2 (I want to go and try DoomLords V15). My PC is running XP. I have tried downloading various drivers but I always get ounkown device when I plug in in fastboot mode (blue light on). When I go into device manager and point to the correct drivers windows says they are no better. I have repeated the whole issue on another PC and the same happens.
This is the first time I have tried fastboot on Blenkernel so is this the issue? As it is the same on two PCs (one of which was working before) I can only guess it must be the phone but how the f can this be? Any ideas much appreciated as I thought I had updating things on the Arc cracked.
Is the fastboot button working in normal phone use?
Sorry to sound even more like noon but what us the Fastboot. Button?
Sent from my LT15i using XDA App
Um the button you use to connect to fastboot...
Let me change mu question above,
Is the menu button working in normal phone use?
Yep all buttons are working correctly. As I said I can get the phone into fastboot mode but I can't get the PC to see it.
Sent from my LT15i using XDA App
I had the same problem,
Try using another usb cable.
I had the same problem and solved by changing the usb cable.
Sent from my Anzu using xda premium
isolate also by trying another pc. sometimes the drivers get messed up especially if you tinker alot with your pc.
I will try a new cable. I tried a new pc and it was no good.
Sent from my LT15i using XDA App
finbaar said:
I will try a new cable. I tried a new pc and it was no good.
Sent from my LT15i using XDA App
Click to expand...
Click to collapse
Also some users reported problems when they connects cable 1st phone USB port and second end THEN pc USB port....
Problem seems that, USB port then 1st switch power and after that data and then pc don't recognizes your phone.
Sent from my MT15i using Tapatalk
I'm now having this problem, did you solve it?
Installed Doomkernel, now no luck with Fastboot.
Tried a different cable, and re-installing the drivers.
Phone goes into Fastboot mode but doesn't work.
edit: fastboot.exe -i 0x0fce getvar version returns version: 0.3
Nothing else seems to do anything, just get < waiting for device >

Xperia Arc S won't start after updating to ICS

I used PC Companion to update my Sony Xperia Arc S to ICS (Official Sony update). The update did not complete and showed an error. When I tried turning on my phone, it displays the Sony logo, followed by the image of a phone with an exclamation symbol next to it. Then the phone goes blank. I even tried removing the battery and putting it back. Also tried charging my phone. The same thing happens. I don't know what to do. Please help guys. I'm scared that I won't be able to revive my phone!
Flash an .431 firmware through flashtool on you arc and it will be fixed
Urbandevil said:
I used PC Companion to update my Sony Xperia Arc S to ICS (Official Sony update). The update did not complete and showed an error. When I tried turning on my phone, it displays the Sony logo, followed by the image of a phone with an exclamation symbol next to it. Then the phone goes blank. I even tried removing the battery and putting it back. Also tried charging my phone. The same thing happens. I don't know what to do. Please help guys. I'm scared that I won't be able to revive my phone!
Click to expand...
Click to collapse
If your bootloader is locked then you can try using seus (dont use pc companion it always fails for me too) and dont panic its only soft brick and easily recoverable. By the way there is fix for hard brick too.
And if you are on unlocked bl then you cannot update using seus, flash ftf file via flashtool or use patch for it
Sent from my R800i using xda premium
trouble with xperia arc s
can anyone help me?
Tomorrow i updated my SonyEricsson Xperia Arc S with firmware LT18i_4.1.B.0.587_(1254-2716).ftf, after update via flashtool, i started process for getting root, and install CWM, that all will be ended fine. After that, i load my OS and start recover app and data with using Titanium Backup, i install all apps and recover data, then got message about low space on mobile storage and then my mobile started cycled reload. Just for stop that, i removed battery of my phone, and after it, my phone not loading, i hold power button and nothing to do.
How can i resolve that problem? plz help.
i alredy tryed remove battery for a 30 min, and then put mobile on charge without battary. nothing to happen
P.s.: sry for my English.
ruzerone said:
can anyone help me?
Tomorrow i updated my SonyEricsson Xperia Arc S with firmware LT18i_4.1.B.0.587_(1254-2716).ftf, after update via flashtool, i started process for getting root, and install CWM, that all will be ended fine. After that, i load my OS and start recover app and data with using Titanium Backup, i install all apps and recover data, then got message about low space on mobile storage and then my mobile started cycled reload. Just for stop that, i removed battery of my phone, and after it, my phone not loading, i hold power button and nothing to do.
How can i resolve that problem? plz help.
i alredy tryed remove battery for a 30 min, and then put mobile on charge without battary. nothing to happen
P.s.: sry for my English.
Click to expand...
Click to collapse
First of all flash the ftf file via flashtool again
And if that doesnt work then tell
Sent from my LT18i using xda app-developers app
Sahaab said:
First of all flash the ftf file via flashtool again
And if that doesnt work then tell
Sent from my LT18i using xda app-developers app
Click to expand...
Click to collapse
it's can't be done, caz my phone not goin in fastboot mode(no blue led active), and also if i trying to charge it, led not turnin on(no green light).
also have interested fact, if i connect m phone to PC, windows play sound like i connect device, no new dialog window for install drivers caz they already installed.
that window i see when tyed reinstall ftf firmware via flashtool imgur. com/TRFaePJ
ruzerone said:
it's can't be done, caz my phone not goin in fastboot mode(no blue led active), and also if i trying to charge it, led not turnin on(no green light).
also have interested fact, if i connect m phone to PC, windows play sound like i connect device, no new dialog window for install drivers caz they already installed.
that window i see when tyed reinstall ftf firmware via flashtool imgur. com/TRFaePJ
Click to expand...
Click to collapse
Did u shut down phone by taking out battery and then try to enter fastboot mode?
Sent from my LT18i
Sahaab said:
Did u shut down phone by taking out battery and then try to enter fastboot mode?
Sent from my LT18i
Click to expand...
Click to collapse
my phone not load if i push power button.
answer on ur question: yes, i tryed taking out battery and then try to enter to fastboot mode.
ruzerone said:
my phone not load if i push power button.
answer on ur question: yes, i tryed taking out battery and then try to enter to fastboot mode.
Click to expand...
Click to collapse
Was your bootloader unlocked?
Sent from my LT18i
Sahaab said:
Was your bootloader unlocked?
Sent from my LT18i
Click to expand...
Click to collapse
yes, it unlocked and i also installed on my phone CWM 5.0.2.7-nAa-r2.
ruzerone said:
yes, it unlocked and i also installed on my phone CWM 5.0.2.7-nAa-r2.
Click to expand...
Click to collapse
Then this may be a problem
I suggest someone with locked bootloader help you
But I read somewhere that u must uncheck FOTA in the options of what u wnt to flash
Im sorry I cannot be of more help as I do not know
Sent from my LT18i
Sahaab said:
Then this may be a problem
I suggest someone with locked bootloader help you
But I read somewhere that u must uncheck FOTA in the options of what u wnt to flash
Im sorry I cannot be of more help as I do not know
Sent from my LT18i
Click to expand...
Click to collapse
i wrong in one moment when answer.
if i connect my phone to PC, windows play sound "Error when connecting device"
xperia arc s
Can you get into flashmode (back button + USB, green LED)?
Sent from my X10i using xda premium
If you still have problems just use Sony Update Service to restore your phone.
僕のLT18iから送られてきた
tangosierra_ said:
Can you get into flashmode (back button + USB, green LED)?
Sent from my X10i using xda premium
Click to expand...
Click to collapse
nope, i can't nothing to happen if i try.
popthosegaskets said:
If you still have problems just use Sony Update Service to restore your phone.
僕のLT18iから送られてきた
Click to expand...
Click to collapse
if i trying use SUS, it want a flashboot mode, but i can't bring my phone in that mode.
Unhappy Xperia Arc S won't start after updating to ICS
Did You selected to install fastboot, flashmode and Xperia Arc drivers in "Flashtool Drivers Setup"? (C:\Flashtool\drivers\Flashtool-drivers.exe)..I would suggest trying to reinstall your drivers by going to (C:\Flashtool\drivers\Flashtool-drivers.exe) running the exe file and make sure you scroll to the bottom of menu that appears and ticking fastboot,flashmode drivers, some people forget to do this and of course ticking Xperia Arc drivers..
tallman43 said:
Did You selected to install fastboot, flashmode and Xperia Arc drivers in "Flashtool Drivers Setup"? (C:\Flashtool\drivers\Flashtool-drivers.exe)..I would suggest trying to reinstall your drivers by going to (C:\Flashtool\drivers\Flashtool-drivers.exe) running the exe file and make sure you scroll to the bottom of menu that appears and ticking fastboot,flashmode drivers, some people forget to do this and of course ticking Xperia Arc drivers..
Click to expand...
Click to collapse
so, early i was installed drivers for xperia, but i have time ago error with driver "QHSUSB_DLOAD" when connecting phone after my last succefull update firmware, i look for additional driver and solved the proplem, down below log from "system Event Viewer" about last updating and installing new drivers.
Driver Management concluded the process to install driver FileRepository\zeus.inf_amd64_neutral_f430e362a51888ef\zeus.inf for Device Instance ID USB\VID_05C6&PID_9008\5&27095923&0&1 with the following status: 0x0.
------------
Driver Management has concluded the process to add Service ggflt for Device Instance ID USB\VID_05C6&PID_9008\5&27095923&0&1 with the following status: 0.
------------
A service was installed in the system.
Service Name: SEMC USB Flash Driver Filter
Service File Name: system32\DRIVERS\ggflt.sys
Service Type: kernel mode driver
Service Start Type: demand start
------------
Driver Management has concluded the process to add Service ggsemc for Device Instance ID USB\VID_05C6&PID_9008\5&27095923&0&1 with the following status: 0.
------------
A service was installed in the system.
Service Name: SEMC USB Flash Driver
Service File Name: system32\DRIVERS\ggsemc.sys
Service Type: kernel mode driver
Service Start Type: demand start
Service Account:
------------
Driver Management concluded the process to install driver FileRepository\volsnap.inf_amd64_neutral_7499a4fac85b39fc\volsnap.inf for Device Instance ID STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT28 with the following status: 0x0.
------------
Driver Management concluded the process to install driver FileRepository\volsnap.inf_amd64_neutral_7499a4fac85b39fc\volsnap.inf for Device Instance ID STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT27 with the following status: 0x0.
------------
Driver Management concluded the process to install driver FileRepository\volsnap.inf_amd64_neutral_7499a4fac85b39fc\volsnap.inf for Device Instance ID STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT26 with the following status: 0x0.
Click to expand...
Click to collapse
So now if i connect my Xperia Arc S to computer, i don't hear sound what's mean "Error when connecting device" for a now, it's play correct sound, like device spoted normaly without errors, but my phone anyway can't enter to flash mode for reinstalling FIRMWARE, today i also charged battery without phone, by using portable doc station for battary.
additional info: my phone not turning LED like green when charging or BLUE when i try bring phone to flash mode.
What i can do for resolving problem, i mean, all problems started after my restoring backuped programs and earn 0 space on local phone storage. And after cycling rebooting my phone, before i removed battery.
ty for advice.

Stuck on SONY logo

Hey all,
Yesterday I was about to flash a new ROM on my wifes Xperia S. She had an old ICS rom and I decided to go for the PAC MAN JB 4.2.2 ROM. Seemed ok.
I own a SGS2 myself so I consider myself a total noob when it comes to the Sony.
I know CWM works on on the XS and I am pretty sure I installed it when I romed it last time. Although I didn't remember how to enter CWM mode so I installed it again through that .bat file that comes with it.
I downloaded the ROM and the GAPPS and copied both to the phone. And now I thought I was set and went for it. Of course I did a Nandroid backup before and also from within the phone a full backup in Backup & Restore. Bootloader is unlocked by the way.
So now I boot into CWM and I do a full wipe/factory reset. I clear the cache and dalvik and also I format the system as he guides us to do in his installation video.
I then installed the rom or at least tried. Got the status 7 together with some error I can't remember.
I read then that people had issues downloading the rom with google chrome which sounds pretty far fetched but I decided to do what other did and downloaded the rom from firefox.
Then within CWM I thought to start the USB and copy it directly in CWM since I already had reset the phone and didn't want to go through the "new phone" routine. But the USB in CWM didn't work so I had to restart the phone.
It then got stuck on the initial SONY logo screen and I'm stuck there now.
I have installed the Flash tool from SONY coz I read in another thread that the only way out is to install stock rom. However when I connect the phone holding volume down windows 8 always say that the USB device is not recognized. I have of course rebooted the PC after.
I'm going to try this on my Windows 7 PC as well later after work but I dread I will be stuck there as well.
Can anyone shed some light on how I can get my wifes Xperia S to be recognized by her Windows 8 laptop? Or have I bricked her phone?
I have thought many times that I bricked my SGS2 but always came out on top, I don't want to lose this battle either.
if it says "Unknown Devices" when you plug the phone to the computer, try change an USB line or change a computer
if it says "Unable to install the driver" or another something like this when you plug the phone to the computer, try install the Flashtool driver
...any screenshots?
Windows 8 gives a balloon tip saying exactly "USB Device not recognized". And I did install the Flashtool to get the driver but I guess I still miss the correct driver here.
I will do some more troubleshooting after work. I just thought maybe someone had similar problem and had a quick and easy solution.
It also happend to me, just turn it off and flash stock firmware with flashtool (select all under wipe)
Sent from my LT26i using xda app-developers app
Gripa98 said:
It also happend to me, just turn it off and flash stock firmware with flashtool (select all under wipe)
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
The issue is not actually the "stuck on SONY logo". The issue is that the computer wont recognize the phone when I connect through USB.
What did you use to get the correct driver?
Ok I actually managed to get it connected on my Windows 7 PC.
I installed Emma (Flashtool) and it installed something but I'm not sure really what happened to be honest. Light on the phone was green and it installed 4.0.4 ICS.
It was a success after about 217 seconds but after that the phone didn't do anything. Stayed with green light and when I disconnected it it could not be started at all.
Maybe it doesn't have enough power to start up. It is on 220V charge now so lets see what will happen with it.
Bergaliden said:
The issue is not actually the "stuck on SONY logo". The issue is that the computer wont recognize the phone when I connect through USB.
What did you use to get the correct driver?
Click to expand...
Click to collapse
I just installed pc companion
Sent from my LT26i using xda app-developers app
Good news y'all.
All it needed after using Emma was some juice. Now it is back to it's normal self. And I'm not going to ROM it anymore. Soon JB will be officially out for XS.
True!! When I was a noob, I tried to flash cyanogrnmod on my galaxy ace (it was a year ago) and I stuck in bootloop. Idk what to do and I regret it, from that day I never flash any rom. But this year I flash xzxperience on acro s and it works but not so happy and then I flash stock firmware to normal. And I regret because i ve unlocked bootloader!! And now BE is not working anymore.
Sent from my LT26w using xda premium

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