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So this is my first thread. I did search for an answer, but couldn't find a similar issue/solution, so any help would be very much appreciated (even if it is to point me to a thread I missed). Here is my problem:
My wife and I both have Evos. We have had my wife's Evo for about 1 yr and it is and has always worked great. We got my Evo about 4 months ago and it worked fine.
On July 11, my Evo stopped being able to connect to either phone or network service (other than randomly about 5 mins every 2-3 hours) when I am at home. It still works everywhere else. My Evo showed 3-5 bars, but when I, for example, tried to make a call, the bars would drop to 0 and then go back up and I'd get a message that the phone couldn't connect.
I took the EVO into the local Sprint service center twice, left it for several hours so that they could run a full diagnostic, and was told it was fine. It does work fine other than about the 1 mile around my house. For instance, when I leave for work in the mornings, I cannot place a call or get network service at my house or as a start driving away. Once I get about 1 mile from the house, the 3G light comes on, I get phone service, and any backed up emails and or VMs show up. Again, my wife's is still working fine at our house.
I called Sprint and was told they were replacing two towers in our area. I waiting until August 4 when the tower replacement was officially complete - still no service on my Evo - wife's just fine this entire time.
Sprint customer service then told me it must be my phone and sent a replacement. Once I got the replacement, I called in on my wife's Evo from my kitchen table to activate the replacement. No luck - same problem as my "old" Evo. No network or phone service. After an hour of the technician trying to diagnose/fix the issue, they said it must be the phone and they would send me another replacement.
Before I mess with another hour on the phone with customer service trying to get the new replacement to work, I thought I'd check in to see if anyone here had any ideas. Bottom line - my phone had no problems connecting to the network until 7/11, it still works everywhere except my house and ~1mile radius around my house (middle of Dallas), and my wife's Evo has no issues at our house or anywhere.
HELP!!!! This is so frustrating.
Thanks in advance.
Call sprint customer pretensions and explain the issue. They will be able to take care of the issue with either a new evo 4g or get u another phone. Just so u are aware. It is sprints policy not to replace your phone with another model unless they no longer carry it (which would be a good thing. 3d baby) or the phone as been replaced three times.
Sent from my PC36100 using XDA Premium App
maybe
eavs2009 said:
Call sprint customer pretensions and explain the issue. They will be able to take care of the issue with either a new evo 4g or get u another phone. Just so u are aware. It is sprints policy not to replace your phone with another model unless they no longer carry it (which would be a good thing. 3d baby) or the phone as been replaced three times.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Not really anymore ....but
The evo, what has been done to the evolution as far as over the phone like msid change nail change, number change, ,,,,more detail and ur city please. May be able to help with issue
You may have tried this already but I didn't see it mentioned in the OP...
Have you tried updating the PRL and the Profile?
probe
True, also wat firmware and radio? What kinda of phone does the wife have?
We live in Dallas - zip 75229. Wife has an Evo. All of the firmware, PRL, Profile, etc that can be updated have been. Wife's Evo shows same versions of everything.
Dallas has had alot of problems or upgrades to towers in and around some areas but u should be able to connect. Call in and tell them to change maid and nai with ur device powered down and battery out. Then hang up with care. Leave the battery out for one min then power the device up and then do a ##786# this will erase all info on the ( skip all auto updates. Then let it do its thang and she how she goes this is a good step to get it working or just get a airrave
Are any of you guys having any drop call issues? My SG2 shows 4 full bars of reception while on a call and the call goes silent for a few seconds before it drops. It does this at home, on the road and at work.
Funny story…last night while driving home from work, I kept the screen lit and talked on the phone using my jawbone Bluetooth. I watched the bars drop down to 1 even 0 at one point yet the call never dropped that time. Isn’t that ironic
Unfortunately for me, all of these areas I have trouble are dead in the middle of excellent tmobile 4G coverage. My old phones never had this issue (HTC Sensation, iphone 4 etc)in these same exact areas.
So far, I’ve spoken with 611 & had the local TMO store replace my sim card but the phone still drops calls.
Would hate to have to exchange it for a new one but it looks as if I have no choice. Are any of you guys having any reception issues? If so please use this space to talk about it
EDIT
In case anyone asks, I'm using the original sim card that came with the phone. TMO store also pulled another SG2 sim card out for me to swap last night but so far the problem still persists
it could be software related, or it might very well be a hardware issue
are you still on stock, or have you flashed anything yet?
AllGamer said:
it could be software related, or it might very well be a hardware issue
are you still on stock, or have you flashed anything yet?
Click to expand...
Click to collapse
I'm still running my stock rom. Sunday Night, I flashed the Odin root on the stock rom and ran that for two days. Afterwards I uninstalled the Odin root and went back to stock when I discovered the call drop issues in fear I'd have to return my phone back to the store.
Its been two days back on the stock unrooted rom and I'm still noticing the same reception issues.
For the root, I followed the instructions in this thread.
To unroot, I followed these instructions.
Everything went well in fact I'm using Galaxy S2 right now. Do you guys think this root could be the cause of my reception issue?
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Epicnole said:
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Click to expand...
Click to collapse
Bring it into a tech Sprint store and tell them your problems.
They really messed up GPS on ei22
Sent from my SPH-D700 using Tapatalk
nikon120 said:
Bring it into a tech Sprint store and tell them your problems.
Click to expand...
Click to collapse
Sprint ran "all the tests they can run" on the phone and they said everything works perfectly.
Do you have a long time with it 'cause if not, there's something called "Customer Satisfaction" =/...
Another thing you can do is to call Sprint Customer Support & tell them all your prob's again, if you are paying your warranty monthly fee they can send you another (or at least a refurbished) Epic 4g.
Hope this helps! =)
Sent from my SPH-D700 using XDA App
Hey, what did you do about your situation?
Could we help anyhow? =/
Sent from my SPH-D700 using XDA App
Epicnole said:
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Click to expand...
Click to collapse
I found the best way to get GPS to work with EI22 modem is to run a different ROM not the stock gingerbread. Im currently running marcusant's 5.5 rom and loving it having no issues with GPS.
http://forum.xda-developers.com/showthread.php?t=1340055
3ndless said:
Hey, what did you do about your situation?
Could we help anyhow? =/
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I haven't done anything yet. I am tired of going to a sprint store, only to be told the phone is fine. My wife's Replenish and my daughter's Rumor Touch are having similar issues with text messages not sending/receiving and not being notified about missed calls or VM. Sprint says all of our phones are fine. I am the only one in our family that uses GPS and even when they show signal bars, my phone has less or none.
I've rooted the phone in the past but never installed a custom ROM. I installed a leaked version of Froyo, had issues with it, then I factory rest my phone 7 times over a couple of months. I did a factory wipe 3 times before downloading the GB update and installing it from my SD card, I didn't wait for the OTA. Do you think a custom ROM would fix my issues? Kind of waiting for CM7.
I Just took my phone back to stock, locked bootloader state and that still did not work.
No amount off turning data on/off works and neither does switching from CDMA/LTE to CDMA.
Is there a number like *228 that i can call to try reactivating it?
Is there anything I can do short of taking it back?
and my wifes incredible 2 can connect to the 3G.
Have you taken the SIM out and booted the phone up without it and then powered it back down and then put the SIM back and powered it backup to see if that does it?
bgmikejr said:
Have you taken the SIM out and booted the phone up without it and then powered it back down and then put the SIM back and powered it backup to see if that does it?
Click to expand...
Click to collapse
nope, but i will.
EDIT: Nothing.
powered down, simcard out, power on, powered off, simcard in, powered on.
Simcard out I was actually NOT on any network at 0dbm. Simcard in it says i am on a network, with signal of 120dbm...
booo
I sure hope these **** third party retailers have one still.
It takes a minute to connect sometimes...give it time ..toggle wifi helps.
Sent from my Galaxy Nexus using Tapatalk
trentonw said:
It takes a minute to connect sometimes...give it time ..toggle wifi helps.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
i have been battling it all day.
Not once has it connected to 3G.
Am I really the only person with this problem?
crap.
You aren't the only one...I had to return mine. I hope they get their head out of their anatomy & fix their radio/signal strength issue. When they get it fixed I will get another one, but I didn't want to risk my return window ending before they get it straight.
strongergravity said:
You aren't the only one...I had to return mine. I hope they get their head out of their anatomy & fix their radio/signal strength issue. When they get it fixed I will get another one, but I didn't want to risk my return window ending before they get it straight.
Click to expand...
Click to collapse
tomorrow is my 14th day, it will be returned tomorrow
This just started happening to me on my 20th day of having the phone...after over 2 hours sitting in the Verizon store yesterday they told me that a maintenance release was expected to be pushed out the end of January that "SHOULD" address this exact issue. Other than that they told me I was SOL.
So I am now carrying around a brick that is less than 30 days old. I am starting to wish I didn't trade in the Rezound I was borrowing until the nexus came out.
This happened to me 2 days ago. It is still not fixed.
I can connect to V's 4G, but when I toggle to CDMA, I get gray bars-no data connection.
I don't know if my 3G antennae got fried or what, but is there a way to reset it?
My Galaxy Nexus is rooted/unlocked but no ROMs.
I don't remember messing around with the radio.
I have tried rebooting, wifi-toggle, airplane mode toggle.
I have not tried flashing 4.0.2.
I have not tried removing the SIM card then turning it on.
I have not tried doing a factory reset.
Any suggestions?
I had this exact problem two days ago as well. I went to the Verizon store and the only thing they tried that worked was giving me a new SIM card. Try a new card. Why mine stopped working for 3G data I do not know.
Sent from my Galaxy Nexus using xda premium
I don't think it'll connect to any network if the sim card is out of the phone, its possible you have a bad sim card.
Sent from my Galaxy Nexus using Tapatalk
ryguy5254 said:
This happened to me 2 days ago. It is still not fixed.
I can connect to V's 4G, but when I toggle to CDMA, I get gray bars-no data connection.
I don't know if my 3G antennae got fried or what, but is there a way to reset it?
My Galaxy Nexus is rooted/unlocked but no ROMs.
I don't remember messing around with the radio.
I have tried rebooting, wifi-toggle, airplane mode toggle.
I have not tried flashing 4.0.2.
I have not tried removing the SIM card then turning it on.
I have not tried doing a factory reset.
Any suggestions?
Click to expand...
Click to collapse
I do not have anything real helpful, but I can tell you that flashing 4.0.2, doing a factory reset, relocking the phone, or swapping out the SIM card does not help this situation.
Just out of curiosity...What method did you use to unlock your phone? I am just wondering if its a certain method of unlocking that is causing this issue. I am unaware of anyone having this problem that has not unlocked their phone.
I've got a GSM not CDMA version but I got 2 phones from different places. The first lasted 3 days before it stopped connecting to my network. It went back under warranty and was acknowledged there was a problem - awaiting return, it's being repaired now.
My second one had lasted around 3 weeks and is now doing the same thing. I'll be taking this one back as well.
My sim works perfectly fine in all my other phones (HTC's and iPhone's) so that can't be the problem.
First phone was unlocked and custom ROM loaded. Second one is as per factory, hasn't been touched so IMO it can't be related to any "customization".
IMO Samsung/Google should have waited another month and sorted these issues out before releasing the phone. I won't be buying another Samsung phone after this one
It just started happening to me a couple days ago. It was working fine. When I'm on wifi for a extended period and switch to 3G it won't connect. But I can connect to 4G. If I reboot the phone it will connect to 3G.
white lie said:
I've got a GSM not CDMA version but I got 2 phones from different places. The first lasted 3 days before it stopped connecting to my network. It went back under warranty and was acknowledged there was a problem - awaiting return, it's being repaired now.
My second one had lasted around 3 weeks and is now doing the same thing. I'll be taking this one back as well.
Click to expand...
Click to collapse
Now you've got me worried. I am hoping that VZW was going to issue a fix & then I would buy another Gnex. If it is gonna commit suicide 3 weeks later...
connection issues
I have had similar issue.
Powering phone off did not help. For whatever reason, pulling the battery reset my data connection.
Its happened twice as of today.
stimr2 said:
It just started happening to me a couple days ago. It was working fine. When I'm on wifi for a extended period and switch to 3G it won't connect. But I can connect to 4G. If I reboot the phone it will connect to 3G.
Click to expand...
Click to collapse
The same thing is happening to me. If im on wifi for a long time and try to go to 3g, i just get the 3g signal with gray bars and no data connection. The only way i can get it to work is by rebooting my phone. Im running bugless beast, which is a stock rom, but i dont think it has anything to do with it.
this just happened to me today. yesterday 3g was fine now nothing. and with lte constantly dropping this is just a glorified "stupid" phone. i contacted samsung support and they said i need to contact carrier. i reverted to stock and flashed stock recovery and locked phone and still no luck. rebooting and removing sim does nothing. we got screwed with an inferior product
I was experiencing these problems all day yesterday. No 3g, only 4g. Reverted to stock and tried everything listed in this thread with no success of gaining a 3g connection.
However, i looked at my phone this morning and i have 3g connectivity again. I'm going to assume there was some maintenance going on because it hasnt dropped since being awake
Hi and thanks for any help that you can provide me.
I bought an Galaxy Note 2 SGH-T889 Tmobile version like 7 months ago from a store or reseller in Toronto Canada, the phone was in theory factory unlock, to use with the Wnmobile network which uses the same frequency as Tmobile. The phone was working until 2 days ago. Well always the phone has issue connecting to the network in some specific areas, specially because the Wind network it's not that good, but during the last 2 weeks I noticed more and more problems and some times it was just disconnected showing a circle with an slash or crossed out. After reboot the phone usually fixed the problem, until 2 days ago I had to do it every 2 hours and then the next day it just was permanent. I tried everything so far:
Remove battery and reboot
Remove battery and SIM card and reboot
Use a diiferent SIM card from my son's phone
Replace for a new SIM card
Clear Cache
Factory Reset
Reflash the modem with Odin
The phone has the latest stock ROM 4.1.2, BASE T889UVBMD1
The problem is Samsung say because it's a Tmobile they can not support it here, I have to send the phone to Samsung USA, I still fighting with the store because they said it will be covered locally, but that is another story.
I red many post talking about similar problems with the Galaxy S3 or S4 and one said that installing Jedi X14 fixed the problem, but to do that I think I have to root the phone, which not be a big problem.
The other weird thing is the phone works using other SIM card GSM, not tested with a LTE SIM.
There is any way to test if the radio/antenna for the WCMDA is disabled or broken
Thanks
fasterfoxy said:
Hi and thanks for any help that you can provide me.
I bought an Galaxy Note 2 SGH-T889 Tmobile version like 7 months ago from a store or reseller in Toronto Canada, the phone was in theory factory unlock, to use with the Wnmobile network which uses the same frequency as Tmobile. The phone was working until 2 days ago. Well always the phone has issue connecting to the network in some specific areas, specially because the Wind network it's not that good, but during the last 2 weeks I noticed more and more problems and some times it was just disconnected showing a circle with an slash or crossed out. After reboot the phone usually fixed the problem, until 2 days ago I had to do it every 2 hours and then the next day it just was permanent. I tried everything so far:
Remove battery and reboot
Remove battery and SIM card and reboot
Use a diiferent SIM card from my son's phone
Replace for a new SIM card
Clear Cache
Factory Reset
Reflash the modem with Odin
The phone has the latest stock ROM 4.1.2, BASE T889UVBMD1
The problem is Samsung say because it's a Tmobile they can not support it here, I have to send the phone to Samsung USA, I still fighting with the store because they said it will be covered locally, but that is another story.
I red many post talking about similar problems with the Galaxy S3 or S4 and one said that installing Jedi X14 fixed the problem, but to do that I think I have to root the phone, which not be a big problem.
The other weird thing is the phone works using other SIM card GSM, not tested with a LTE SIM.
There is any way to test if the radio/antenna for the WCMDA is disabled or broken
Thanks
Click to expand...
Click to collapse
If the phone is working fine with a friends sim card . There is nothing more then a issue with your sim. go to the store and have them to give you a new sim card or flash the one you have. I had that issue similar here with at&t all the time.. sims would just loose network.. The fix for me LEAVE AT&T
Good luck.
Yes, I replaced the SIM card and I got a new one.
Just trying to eliminate all the options, I just did a factory reset again, and put it back the SIM card, located outside in an area where I know there is a strong signal and the phone was able to connect to the network and I install the account ans the apps just to test the data connection and it works fine. I was outside for 20 minutes with no problem. Later go back in the building, as soon I was inside for a few minutes the phone lose connection and the circle is back, then reboot again several times, and the phone does not recognize any network, Searching and no network is available.
Aww you left out that it only does this inside but works outside.. I Would say something is blocking the signal. LIKE maybe the building..
i have two bars in my house 3 on the deck and full signal in my yard ...
its just how it is..
erica_renee said:
Aww you left out that it only does this inside but works outside.. I Would say something is blocking the signal. LIKE maybe the building..
i have two bars in my house 3 on the deck and full signal in my yard ...
its just how it is..
Click to expand...
Click to collapse
But he said it was working in side for many month then all a sudden it doesn't work? I understand I live in a mobile home and reception sucks but that from the start but his was working for couple months. I would say he's phone reception receiver w/e it is or something in the phone is screwing up and it will need repairment or replace or service just taking a dump and getting worse.
jcervantes11 said:
But he said it was working in side for many month then all a sudden it doesn't work? I understand I live in a mobile home and reception sucks but that from the start but his was working for couple months. I would say he's phone reception receiver w/e it is or something in the phone is screwing up and it will need repairment or replace or service just taking a dump and getting worse.
Click to expand...
Click to collapse
You could be right.. or maybe even the provider having issues with that tower .. its a tough thing to figure out..
Thanks for your ideas.
I get tired of trying to figure out was is the problem, so I got a SIM card from a diiferent provider which has the best network coverage and power, and i'ts happending the same, the majority of th etime the strength level is around -110 db even outside, with both providers, so it's the phone.
Now the question is could be possible that the antenna cable got disconnected or broken, (yes I dropped the phone a few times but nothing major) and it was working fine until few days ago. Another option it's some internal hardware is not working normally.
Now I have to find a way to repair becasue Samsung Canada does not want to do it becasue its a Tmobile phone.
Thanks, again.
fasterfoxy said:
Thanks for your ideas.
I get tired of trying to figure out was is the problem, so I got a SIM card from a diiferent provider which has the best network coverage and power, and i'ts happending the same, the majority of th etime the strength level is around -110 db even outside, with both providers, so it's the phone.
Now the question is could be possible that the antenna cable got disconnected or broken, (yes I dropped the phone a few times but nothing major) and it was working fine until few days ago. Another option it's some internal hardware is not working normally.
Now I have to find a way to repair becasue Samsung Canada does not want to do it becasue its a Tmobile phone.
Thanks, again.
Click to expand...
Click to collapse
Anybody with same provider as you? Invite them in you're home see if they have connection. It's best if the person have same phone and same company. Can you send directly to Samsung? I have bad phone service my area with s2 and note 2 but my friend with evo 3d has more bar then me and its made by htc but could be two things ur phone crapping out on you which need repairment or like the guy above said tower signal getting weaker. It is hard to find out. Maybe for now for a bit since it's screw up try a rom but then again rom doesn't control radio settings section but wouldn't harm. Good luck.
I'm having the same issue since last month... but with any SIM card.
The network signal strengh rests between -89 to -110 dBm. (Horrible)
The network type is always UNKNOWN:0.
What I already tried:
- Using other SIM.
- Flashing Stock ROM
- Flashing Custom ROM (CM 10.1)
- Flashing all 5 avaliable modems.
What happens:
When I get VERY close to a network antenna... I can make calls and stuff...
What can be happening:
Hardware issues - T-Mobile latest LTE unlocking update maybe burned my antenna (or some network signal related hardware).
Software issues - Can't see how since I used many variations of ROM/Modem.
I live in Brazil and my network is TIM 47. I have a Samsung Galaxy Note II T889.
If anyone can confirm perfectly to me what composes the T889 antenna components... that would be nice...
I want to buy those parts from eBay and trying fixing my phone.
Thanks for your feedback it's really valuable becasue it's almost the same situation. Today I cleared up the situation with Samsung, if I want to be service under the warranty I have to bring the phone to one of repair centres in USA which it's kind of problem because I can do it only in the weekends but not impossible or what I'm doing tomorrow is to have an assessment by one of the repair centres in Toronto and I have to pay in this case, if it's something reasonable.
In my case I did not update the phone in 2 months at least so it's not software in my case, but one difference could be I got a new job 3 months ago, in my previous job the majority of the time I got 5 bars , I guess the cell tower was close to that place, and in my house the coverage it's good. In my new job, my office it's in the middle of the building, far from the windows, so the signal always was really bad, 0-1 bar.
Wondering if could be possible that a bad connection can burn the antenna or the circuit that controls the connection.
The other thing is there are many customers specially for the Galay S4 complaining about a similar problem, and I did not find any answer on how to fix this problem.
I'll post any update just in case it can help someone else.
Thanks.
Did you try to disable lte and use 4g/3g/2g only?
Sent from my SGH-T889 using xda app-developers app
darekz said:
Did you try to disable lte and use 4g/3g/2g only?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Well... I did... and the problem persists.
Try to enable and disable wifi calling.
Sent from my SGH-T889 using xda app-developers app
A also have this problem with T-Mobile Note 2 and have already tried everything you guys have...I guess I got no choice but to request a replacement which sucks because my phone was pristine and worked perfectly otherwise. It's just the damn weak to no signal that's driving me crazy. Especially since I'm paying for premium data coverage and it's pretty much money in the trash every month.
That's it. I made the call and the replacement arrives in a couple days. They offered me the "jump" program. Anyone on that? Is that worth doing on T-Mobile?
I traded an unlocked i317m for a g pro. I just picked up a unlocked t889 as welll. The person with my old i317m want my t889 since hes using simple mobile. Problem is when I went to trade I put his sim in my t899 it wont register on tmobile. Seems its only working with at&t as thats the service I have. Now with the i317m I gave him originally it works with any sim. How is this possible that a unlocked tmobile t889 wont register with his sim on tmobile network but the unlocked i317m works with any sim?
Yesterday I replaced the microUSB module that is connected with the antenna and replaced the SIM card module too.
That did NOT worked.
So... the problems is problably on the mainboard/chipset... too expensive to fix.
Another big hardware failure for Samsung's history.
I've had the replacement for about a week now. So far no signal problems. It's like when I first got my original phone. I'm sticking with the note 2 for at least another 6 months since I joined the jump program. Can't wait to see the note 3 next week
Update just to close this case
Well, after I sent the phone for repair to Samsung USA, I got it back and the problems happened again after a few days, then I sent it back for the second time to Samsung, got it back and the problem happened again after a few weeks. Basically, I'm getting rid of this phone, now the warranty is already expired and half of the time the phone was full of problems with the network.
The lesson in this case is to avoid getting hardware from the first batch (to wait a few months after the launch) or without a long term warranty (3 years), and probably will be my last Samsung device.
:crying:
Diesel-30 said:
Can't wait to see the note 3 next week
Click to expand...
Click to collapse
You mean Note 4, no?