New One X user :) :( - HTC One X

Just got my One X today after coming from the Galaxy Nexus.
I normaly switch phones every 3-4 month`s (i get bored fast ) and rooted most of them.
Read about rooting the one x and it scares me that the loss of warranty by unlocking the bootloader through htcdev is permanent. It`s stupid imo that flashing an official RUU doesn`t restore the warranty, so i`ll guess i will not root this one.
But that said i must say it is quite fast and sense feels lighter and less prominent than pervious versions.
Also the screen-on time is quite impressive, almost 3 hours already and 30 % power left.
Hope to enjoy it while it lasts and hope be learning from you guys on this forum

damn, are you sure you can't get back warrenty by relocking the boatloader? (i am already rooted )

I'm gonna root it in 2013 when my warranty ends.
Sent from my HTC One X using XDA

godutch said:
damn, are you sure you can't get back warrenty by relocking the boatloader? (i am already rooted )
Click to expand...
Click to collapse
unlock and you are still covered. i have send my phone in for repairs and it is unlocked. hardware issues you are covered for example if the screen starts coming off all of a sudden you are covered and etc. but say you overclocked your phone and the motherboard got fried then you are on your own. so basically here it goes
you are covered for hardware issues but anything software related that you might have flashed upon the phone you are not covered

Nex_1 said:
I'm gonna root it in 2013 when my warranty ends.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I need root with every new phone, even if It's just restore my titanium backup from the previous phone. I don't think It's fair I should loose warranty because of that.

godutch said:
I need root with every new phone, even if It's just restore my titanium backup from the previous phone. I don't think It's fair I should loose warranty because of that.
Click to expand...
Click to collapse
if you actually read my post just above it states that only hardware related issues your warranty will be intact if you was to unlock the bootloader through HTC dev and there are threads already here regarding this issue if you actually took the time to search regarding what you are moaning about. But hey what do i care if you unlock your phone or not.

Related

[Q] sprint store with a rooted evo

so I have the screen separation appearing on the bottom right corner of my screen. I am rooted with CM6 and wanted to know should I unroot and go back to stock before taking my phone to Sprint Service center? If so, where can I found the stock latest 2.2 to flash my phone back to stock?
Thanks for all advice and helps in advance!
I got the screen replaced on my Evo last week due to dust under the upper left corner. I took it in just like I use it...running Fresh Rom and the Riptide theme. They won't say anything about being rooted unless you are bringing the phone in for a problem that may be related to rooting. Screen seperation isn't that type of problem. They didn't even mention it.
chazglenn3 said:
I got the screen replaced on my Evo last week due to dust under the upper left corner. I took it in just like I use it...running Fresh Rom and the Riptide theme. They won't say anything about being rooted unless you are bringing the phone in for a problem that may be related to rooting. Screen seperation isn't that type of problem. They didn't even mention it.
Click to expand...
Click to collapse
so what did the do to fix the problem? they fix the screen or replace the phone?
jcarlm said:
so what did the do to fix the problem? they fix the screen or replace the phone?
Click to expand...
Click to collapse
I said in my post "I got the screen replaced on my Evo last week". They removed the screen (outer glass, bezel, digitizer and LCD are all one assembly) and put a new one on. Took about an hour.
chazglenn3 said:
I said in my post "I got the screen replaced on my Evo last week". They removed the screen (outer glass, bezel, digitizer and LCD are all one assembly) and put a new one on. Took about an hour.
Click to expand...
Click to collapse
Did they charge you?
If there is no physical damage (scratches, dents, water damage) it should be replaced for free.
While that guy was lucky, I would DEFINITELY unroot before taking it in. Rooting voids your entire warranty, and if they see it, even if your problem is hardware related and not software related, they can void the warranty and you will never get it fixed. Better safe than sorry.
o.k..
I need to find a rooted htc stock room that I can just flash..
I have been searching and can't find the one I need.
Links any one?
jcarlm said:
o.k..
I need to find a rooted htc stock room that I can just flash..
I have been searching and can't find the one I need.
Links any one?
Click to expand...
Click to collapse
you need to unroot, not just flash a stock ROM... http://forum.xda-developers.com/showthread.php?t=800582 but first check if your s-on/off (read the link to find out more)
Forgot I had a nandroid backup saved on my computer of my phone while it still had HTC rom.
Turned out my glass on the front panel was version 1 which means my complete phone has to be replaced.
So now I will have Android 2.2 with HTC rom and will have to learn to root that. It was so easy to root when I had 2.1 but I'm sure I will be able to handle it.
New Evo on Thursday!
Hope the newer ones are better!
Any opinions on the new Evos or any thing I should know about the newer ones?
I called my local Sprint repair center and asked what their policy was on rooted phones. Like the OP said they didn't care as long as you aren't having software issues. If you are thinking about taking your phone in call the store and ask it won't hurt a bit. Now if you think they are going to replace your device save your self a trip and unroot first because the phone will need to be returned to stock before they will exchange it. The employees were actually impressed with what had been done with the phone and were very cool about it. Think about it they work on phones hopefully they like what they do, they think its cool too.
Sent from my EVO using Tapatalk Pro.
jcarlm said:
Forgot I had a nandroid backup saved on my computer of my phone while it still had HTC rom.
Turned out my glass on the front panel was version 1 which means my complete phone has to be replaced.
So now I will have Android 2.2 with HTC rom and will have to learn to root that. It was so easy to root when I had 2.1 but I'm sure I will be able to handle it.
New Evo on Thursday!
Hope the newer ones are better!
Any opinions on the new Evos or any thing I should know about the newer ones?
Click to expand...
Click to collapse
I rooted a new one yesterday and used unrevoked without issue. It has actually gotten easier then when i had to use adb push and all that.
Sent from my EVO using Tapatalk Pro.
So, since I am getting a new phone out of this and my phone is still rooted, should I go back to completely stock?
All I did was flash back to my very first back up with HTC stock rom.
Will just having my Evo flashed to that first backup be enough when they ship off my phone after they hand me over my new one or should I fully restock my phone?
Does the phone go back to Sprint or HTC?
fully unroot and return the phone to stock it is easy to do its like 2 steps and takes only a few minutes.
people act like it is an hour long in depth process to root and unroot your phones its 5-10 minutes to do it and better not to take chances. All it takes is for one guy having a bad day to be a **** and make a note voiding warranty etc. Also in your case now is it really worth risking having to go home and unroot it then run back out to do the swap if they need you?
just unroot (not just flash stock htc actually unroot)
[Guide]How to Unroot the evo in two steps
[GUIDE] One Click How to Root the EVO with Unrevoked 3.21
zone23 - You're lucky... I went in today to get my button crack fixed, made an appointment, took some time off work, and the second I got in there the guy berated me for having a non-official extended battery and said they wouldn't do any work on it because its rooted - even though my problem had NOTHING to do with software.
unrooting right now and then going to a manager. generally sweet customer service... not today.
viper1619 said:
zone23 - You're lucky... I went in today to get my button crack fixed, made an appointment, took some time off work, and the second I got in there the guy berated me for having a non-official extended battery and said they wouldn't do any work on it because its rooted - even though my problem had NOTHING to do with software.
unrooting right now and then going to a manager. generally sweet customer service... not today.
Click to expand...
Click to collapse
Ouch hope they didn't flag your account...if so your SOL unless you know someone or find a hella cool manager.
Always unroot it only takes a matter of minutes (or should) and can save you a lot of hassle.
viper1619 said:
zone23 - You're lucky... I went in today to get my button crack fixed, made an appointment, took some time off work, and the second I got in there the guy berated me for having a non-official extended battery and said they wouldn't do any work on it because its rooted - even though my problem had NOTHING to do with software.
unrooting right now and then going to a manager. generally sweet customer service... not today.
Click to expand...
Click to collapse
I've given back a few rooted phones for non-root related issues (speaker bad, kickstand won't stay in, LEDs don't work - 5 evos total so far) with no issues. Did the same with a lot of flashed TP's (12) and TP2's (2).
They can void your warranty for rooting it, sure, but they can't over the battery. Just tell him you don't know anything about it and you bought it that way on craigslist. That doesn't protect your warranty, but unless the guy has just decided to be a total d-bag they'll probably replace it anyway.
Also, the employees behind the counter are just people too. Being nice and not acting like you have a sense of self-entitlement to anything you want goes a long way. Believe me, I know first-hand. Customers' attitude factors in fairly heavily in how they get charged at the computer shop I work at because the techs set the prices on jobs.
Just be nice, don't be an a-hole yourself. If they say they won't fix it - fine. Say thanks anyway, be polite, and leave with it. Go home, unroot it, pick a different sprint store, and go complain about your original problem again. Five bucks says they'll fix it no questions asked.
It sounds like some of you need to read the Magnuson-Moss Warranty Act. The very notion of "my entire warranty is voided because I'm rooted" is completely illegal and anyone that tries to tell you otherwise could find themselves in some legal hot water.
http://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act
tek818 said:
It sounds like some of you need to read the Magnuson-Moss Warranty Act. The very notion of "my entire warranty is voided because I'm rooted" is completely illegal and anyone that tries to tell you otherwise could find themselves in some legal hot water.
http://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act
Click to expand...
Click to collapse
Not true, if you modify or alter a consumer product to a point that it performs significantly different than the manufacturer intended, the manufacturer is under no obligation to warranty it any longer.
I'm pretty sure this topic has been addressed many times and there is no set answer? I vaguely remember reading a legal article on it as well. It would be nice if there was an official statement made by both carriers and phone manufactures.
Sent from my PC36100 using XDA App
sitlet said:
If there is no physical damage (scratches, dents, water damage) it should be replaced for free.
While that guy was lucky, I would DEFINITELY unroot before taking it in. Rooting voids your entire warranty, and if they see it, even if your problem is hardware related and not software related, they can void the warranty and you will never get it fixed. Better safe than sorry.
Click to expand...
Click to collapse
That is not entirely true. They can not void your warrenty for issues unrelated to rooting. If you brick your rom, sure that is legit for them to do that...but if my LCD fails, and is unrelated to the rooting, then no they can not. If they try to do that, you make sure you fight it.
I had a repair center in my town refuse to fix my speaker on my mogul with low volume problem, because I had a scratch on my battery door cover. He said my warrenty was void to to "Physical damage."
After a phone call to Sprint, and apparently other complaints that service center lost thier contract with Sprint. I ended up with a touch pro 2.... (Although I just wanted my mogul fixed , I was never happy with the TP2, and bought an EVO )

Unlocking through htcdev.com and warranty repair - my story

I have bought through clove.co.uk my HTC ONE X.
I have successfully unlocked it through htcdev.com
Now I have a yellowish spot on the lower left corner - a hardware fault, clearly.
I have sent it back to clove.co.uk
They told me that HTC has some doubts about free of charge repairing.
I will keep you posted.
ninja.rogue said:
I have bought through clove.co.uk my HTC ONE X.
I have successfully unlocked it through htcdev.com
Now I have a yellowish spot on the lower left corner - a hardware fault, clearly.
I have sent it back to clove.co.uk
They told me that HTC has some doubts about free of charge repairing.
I will keep you posted.
Click to expand...
Click to collapse
please do..as your story seems quite interesting now. hopefully they will replace it for you but kinda makes you think twice before unlocking it now kinda makes me sad hearing that..i really do hope there is an S-OFF exploit cause if there is not i maybe just maybe might end up selling this and going back to either s2 or buy the s3 when that comes out and hopefully that bootloader will be unlocked...i am really loving my phone but things on this side seem so complicated compare to the s2 one
The htcdev unlock shouldn't affect your hardware warranty but it is worded so that in theory anything could be blamed on you altering the firmware. It would be daft if they do end up refusing to fix your phone for free as it is obviously nothing to do with the unlock.
NoobTerminator said:
please do..as your story seems quite interesting now. hopefully they will replace it for you but kinda makes you think twice before unlocking it now kinda makes me sad hearing that..i really do hope there is an S-OFF exploit cause if there is not i maybe just maybe might end up selling this and going back to either s2 or buy the s3 when that comes out and hopefully that bootloader will be unlocked...i am really loving my phone but things on this side seem so complicated compare to the s2 one
Click to expand...
Click to collapse
Yea if you want an easy to root/mod phone Samsung ones are generally better.
Sent from my HTC One X using XDA
I also have informed Clove that I have posted here.
Let's wait and see whether all the hype about HTC opening the bootloader is just marketing or has some sense. After all, I didn't alter anything hardware so if - say - some button or screen ceases to function or doesn't do it properly, why shouldn't warranty be valid??
The thing with the yellow point is well known. At least in Germany. Had a One X that had the same yellow spot on the left bottom of the display too.
Brought it back to the shop (Saturn) and get a complete new one.
Hopefully you get a new one, too!
Forget to mention that I've didn't unlock it.
ninja.rogue said:
After all, I didn't alter anything hardware so if - say - some button or screen ceases to function or doesn't do it properly, why shouldn't warranty be valid??
Click to expand...
Click to collapse
The way HTC word it on htcdev is that because you're not using official validated firmware then you might have had faulty firmware which damaged hardware e.g. it was overheating but the firmware somehow managed to ignore it and continue.
It depends on what is faulty I guess. If the micro USB socket breaks then it is obviously nothing that could be caused by firmware.
The yellowish spot is probably the glue they used to stick the LCD to the touchscreen. There are quite a few mentions of similar spots on this forum. Was it there when you first got the phone?
Yes it was there but it went unnoticed due to excess of enthusiasm in going through each and every menu and too much work to take care of small details. but then, with time, I got aware of the yellow spot.
Clove also noticed it and sent the phone to HTC.
I avoided unlocking at HTCDev as I'd like to keep my warranty, so I will be waiting for Revolutionary
Sent from my HTC One X using xda premium
same story here, i'm about to send it to htc, i'll await your results, too.
So no rooting without potential warranty issues?
patp said:
So no rooting without potential warranty issues?
Click to expand...
Click to collapse
HTC is entitled to some form of protection. If you overclock and fry your CPU they shouldn't have to eat the cost. Friends who unlocked international phones have gotten h/w (display, build issues, etc.) related warranty service from HTC with no hassle.
Here's their policy:
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
Unlocking the bootloader means that you now have the ability to customize software on your device. Please note that changing your bootloader can cause significant issues with your device and once you have unlocked your device, you have agreed to the disclaimer that states a change in warranty status such that in the event you render your device unusable, you are responsible for the recovery of your device, whether by repair or by other means.
It seems fairly reasonable. Asus has Prime owners completely waive their warranty rights, even for non-related issues, when they unlock their bootloaders. So it could be worse.
You know the old saying - "you play, you pay."
BarryH_GEG said:
HTC is entitled to some form of protection. If you overclock and fry your CPU they shouldn't have to eat the cost. Friends who unlocked international phones have gotten h/w (display, build issues, etc.) related warranty service from HTC with no hassle.
Here's their policy:
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
Unlocking the bootloader means that you now have the ability to customize software on your device. Please note that changing your bootloader can cause significant issues with your device and once you have unlocked your device, you have agreed to the disclaimer that states a change in warranty status such that in the event you render your device unusable, you are responsible for the recovery of your device, whether by repair or by other means.
It seems fairly reasonable. Asus has Prime owners completely waive their warranty rights, even for non-related issues, when they unlock their bootloaders. So it could be worse.
You know the old saying - "you play, you pay."
Click to expand...
Click to collapse
One one side - an entirely software based brick: user should pay. On the other side, failed hardware: manufacturer should pay. In between there may be differences of opinion!
patp said:
So no rooting without potential warranty issues?
Click to expand...
Click to collapse
I have also sent my phone in for a yellow spot. Phone was rooted on HTC dev. Right now the status is "In Repair". So we will see what they say. I did flash back to stock before sending it in.
i rooted my HOX also. after 2 weeks i noticed the wifi fault AND a yellow spot. relocked it and send it in for repair. returned the phone a few weeks later. Still had a wifi issue, but now i don't get warranty for their faulty repair the first time because they saw is was *relocked*
after a few angry phone calls i decided to fix it my self
Lazy-eye said:
i rooted my HOX also. after 2 weeks i noticed the wifi fault AND a yellow spot. relocked it and send it in for repair. returned the phone a few weeks later. Still had a wifi issue, but now i don't get warranty for their faulty repair the first time because they saw is was *relocked*
after a few angry phone calls i decided to fix it my self
Click to expand...
Click to collapse
My status just changed to "REPAIR COMPLETE". So i think i am in the clear.
I think due to a bad install of a rom on my part the phone would not charge.I had used Htcdev to unlock but reset to facory settings before sending it back to HTC for repair.I have been told its been repaired and on its way back to me.
Flyinace2000 said:
My status just changed to "REPAIR COMPLETE". So i think i am in the clear.
Click to expand...
Click to collapse
Strange now i am back to "In Repair"
Flyinace2000 said:
Strange now i am back to "In Repair"
Click to expand...
Click to collapse
And now it is back to awaiting device....very strange.
Flyinace2000 said:
And now it is back to awaiting device....very strange.
Click to expand...
Click to collapse
And now it shows the phone is being returned. So looks like they didn't care/check that my phone was "relocked".
UPS is set to drop it off tonight, but i am away on business so won't be able to report back on the quality until this weekend.
-Will

HTC Warranty Workaround ?

I read through few posts about people being able to claim their warranty even after unlocking their bootloader , now these people had almost the same problem ..there screen wouldn't display anything or their phone wouldn't boot up at all. So I guess HTC won't check for your warranty if your phone is not booting up ...they'll just check your bill and see if its under warranty and do it for free ...
Sent from my HTC One X using xda app-developers app
Well I've seen people get away with this, but I still darent unlock/root.
Because I know what my luck is like and I would be the only one that doesn't get repaired !!
It took me 4 weeks to pluck up the courage to unlock my phone and I'm glad I did. I now have no warrenty but I do have an awesome phone.
Also I heard that if your phone is completely dead there is no way to tell if the phone is unlocked or not. So there is a reasonable chance you'll get your phone replaced.
Awt67 said:
It took me 4 weeks to pluck up the courage to unlock my phone and I'm glad I did. I now have no warrenty but I do have an awesome phone.
Also I heard that if your phone is completely dead there is no way to tell if the phone is unlocked or not. So there is a reasonable chance you'll get your phone replaced.
Click to expand...
Click to collapse
lol sounds like a good plan, now everyone who needs repair will burn it's phone and get new replacement under warranty
Awt67 said:
It took me 4 weeks to pluck up the courage to unlock my phone and I'm glad I did. I now have no warrenty but I do have an awesome phone.
Also I heard that if your phone is completely dead there is no way to tell if the phone is unlocked or not. So there is a reasonable chance you'll get your phone replaced.
Click to expand...
Click to collapse
Yeah I've been debating for about 3 weeks now, would you really say its worth it?
What ROM you using?
And, about the warranty, what does completely dead mean?
Not booting?
Or bricked etc?
Cheers mate.
I am using Cyanogen Domination 10. It is still work in progress but it stable enough for everyday use. I would also say if you do unlock your phone try roms other as well because they all offer something different.
Dead as in bricked, although if you follow unlock steps carefully there is little chance of bricking your phone
I unlocked my phone the day I bought it ... I'm not regretting it all but the little yellow spot in the bottom left corner is annoying sometimes ..
Sent from my HTC One X using xda app-developers app
lets just make this clear, its certainly posted here already in many many threads...
if you read the unlocking stuff properly on the htc website, it clearly says that the warranty will be invalid for anything caused by unlocking the bootloader
so if you have a blatant hardware problem, ie the wifi antenna problem, they still have to repair it foc
so basically, unless you brick your device, you still have a warranty.
they might try insisting on replacing the main board for a cost, which i've heard quite often. the wifi fix requires changing the main board anyway, so for at least that problem, they shouldn't charge to fix.
still, it does depend on the type of problem as to whether you could convince them not to change the main board..

HTC: Your One X needs motherboard and battery replacement

Hello guys,
I'm a first time Android user. I was an iPhone guy. Only last August that I decided to go Android since it gives more freedom to its users. So I bought an HTC One X and I extremely enjoyed using it for the last 2 months. But not until now.
Before I state the problem, let me clear things first: I'm not a heavy user. I didn't root my phone because I don't know how to.
So, here's the problem:
I was just playing Subway Surfers when my phone suddenly turned off. It booted up again but when it shows the HTC logo, it says "this build is for development purposes only..." all in red color (which looks really scary - well, atleast for me)
After that, It showed the bootloader (as my friend says), and it shows: "Security warning" and "locked" words above. My friend got it work again by doing Factory Reset in HBoot. My OneX went back to normal but suddenly turned off again and booted in bootloader. Again, my friend got it working again by doing the first thing he did. After that, all things seems good (except I lost all my data). But there's a popping error message all the time. What I did was I decided to do a Factory Reset again, but this time, through the Settings. After that, the error message is not showing up, and I started installing all my apps again. But after a day, while playing Subway Surfers, my OneX suddenly turned off again, but this time, won't turn on anymore.
I tried to read tutorials and articles about One X not turning on. But I really don't understand many terms that are included in troubleshooting the handset. So, I decided to take it to HTC Philippines service center for repair since I know they know what should be done. After 3 days, I called them and said that my device needed a replacement for the mainboard/mother board and the battery.
I don't have a warranty and didn't do anything on the phone. I did dropped it once but that was a month ago and approximately 2-3 feet only. I didn't root my phone or any other kind of software tweaking.
Mainboard and battery costs too much, and I can't afford that. I'm sorry for posting all these here, but I don't have any other choice. I don't know where to seek help.
i had the same problem wiht my desire
an had no warranty paper
what i didt was i called htc an they said that if the phone wasnt reg stolen or lost an it still was reg under warranty they woult fix it wihtout papers an my friend they didt that
they can see under the imie if u have warranty so they shut fix it according to htc them self
Uh... why don't you have a warranty? You know that comes with the phone right? It hasn't even been out one year.
callummr said:
Uh... why don't you have a warranty? You know that comes with the phone right? It hasn't even been out one year.
Click to expand...
Click to collapse
I bought it in an online store and they said it has no warranty.
Without a warranty there isn't much you can do.
Contact the regional HTC service centre and see what they say.
reiveen03 said:
I bought it in an online store and they said it has no warranty.
Click to expand...
Click to collapse
surely you should still get HTC's warranty?
Try and check documents that came with the phone. Look for manufacturer warranty
seanicca said:
surely you should still get HTC's warranty?
Click to expand...
Click to collapse
NiMH_999 said:
Try and check documents that came with the phone. Look for manufacturer warranty
Click to expand...
Click to collapse
I went to HTC Philippines and if my phone has warranty, they should have said it already to me and won't ask for any charges.
Is there any possible solution here? I am thinking that this could just be a software problem since I've read that HTC requires devices to change the mainboard if the phone is rooted/or stuck in bootloader. As I said earlier, I got a security warning message before my phone completely shuts down.
Phone HTC and demand a replacement/repair. Its under warranty.
Does it say locked or relocked on the top of the bootloader screen?(out of interest).
You could also run an ruu.
This is the sad story of a man, who just wanted to play Subway Surfers...
Sent from my Galaxy Nexus using Tapatalk 2
backfromthestorm said:
Phone HTC and demand a replacement/repair. Its under warranty.
Does it say locked or relocked on the top of the bootloader screen?(out of interest).
You could also run an ruu.
Click to expand...
Click to collapse
It says locked. With a security warning.
Running RUU is one of my plans to do with the phone. But I'm afraid that it my brick my phone.
Fire n mage said:
This is the sad story of a man, who just wanted to play Subway Surfers...
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Yes. Subway Surfers is just an awesome game. Now I can't play it anymore. Hoping to fix my device soon.
Did u play subway surfer while charging? Playing game while charging could be the cause of ur blown up motherboard and battery. It happens to my notebook.
Sent from my HTC One X using xda app-developers app
no warranty ? buyed on a online store without warranty ?
i think you got a stolen phone sir
Try it man
reiveen03 said:
It says locked. With a security warning.
Running RUU is one of my plans to do with the phone. But I'm afraid that it my brick my phone.
Yes. Subway Surfers is just an awesome game. Now I can't play it anymore. Hoping to fix my device soon.
Click to expand...
Click to collapse
Im 14 years old and I have flashes ruu like 3 times... It's very easy and no chances of bricking. Good luck

Rooting does NOT void your warrany if you live within the EU

This applies to all forums but oh well, https://fsfe.org/freesoftware/legal/flashingdevices.en.html
Well htc could just say ( ya ,modification of software caused hardware failure of such and such component ) than your warranty is void ,its that simple. Htc doesn't have to prove crap unless every complain choose to take HTC to small court claim
Sent from my HTC One X using xda premium
Legally the accuse should prove your fault..
Bear in mind that it is the seller that is obliged to honour this, not the manufacturer. So if you have an issue, you must persue remedy through the seller, not HTC.
Sent from my HTC One X using xda premium
How difficult is it to just unroot before sending it for repair?
pandaball said:
How difficult is it to just unroot before sending it for repair?
Click to expand...
Click to collapse
Bootloader still says RELOCKED, so there's proof. Also you need the unlock file from HTC...so they know anyway -_-
marcinr said:
This applies to all forums but oh well, https://fsfe.org/freesoftware/legal/flashingdevices.en.html
Click to expand...
Click to collapse
In fact Htc says that if you unlock the bootloader your warranty is void, unlocking is different than rooting
matt95 said:
In fact Htc says that if you unlock the bootloader your warranty is void, unlocking is different than rooting
Click to expand...
Click to collapse
In fact they don't if you read closely. They say that the warranty is void if something happens that could be caused by unlocking. The don't state that the warranty is voided in every case.
In the end it comes down to this (I guess):
If you have a clear hardware fault like a broken display they will probably swap in any case. If you have blown CPU they might or they might not, depending if they like to piss you off or not
If you want to be 100% safe, don't unlock.
If you have a legal protection insurance and live in Europe: Go for it.
If you are daring and believe in customer friendlyness of your dealer: Go for it.
Besides, at least in Germany within the first 6 months, your seller would have to prove that the defect is caused by unlocking, which will be as hard as the other way round after the first 6 months
I was daring; I swapped my device 2 times because of hardware faults (stuck/broken softbuttons and a broken vibrator). Both where relocked, both where replaced without any questions asked (Business contract, I have to admit).
The problem with the HOX isn't just regarding gaining ROOT. It's the fact that even if you unlock via htcdev, you still don't have a fully unlocked bootloader and that's some BS right there.
matt95 said:
In fact Htc says that if you unlock the bootloader your warranty is void, unlocking is different than rooting
Click to expand...
Click to collapse
According to the HTC One X warranty statement: "The Limited Warranty applies only to the hardware components of the Product as originally supplied and does not apply to any software or other equipment." Now, I have not rooted my HOX yet and as so have limited knowledge of the process, but unlocking a boot loader sounds like it is not interfering with the hardware but rather the software (?).
Root have never void varranty for HTC, not for me or enyone I know
audiavant said:
Root have never void varranty for HTC, not for me or enyone I know
Click to expand...
Click to collapse
yeah but because we had s-off and we could revert back to stock without any hint
It's important to remember that I never had any problems on my previous HOX till months in. Four to be exact.
Sent from my HTC One X using Tapatalk 2
My HOX is roted and i sent it to repair, and HTC repaired it for free...
Not 100% sure but I think we as the UK opted out of that EU directive mentioned in the original post.
Sent from my GT-N7100 using Tapatalk 2

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