Develop Bugs

HTC Desire Screen Replacement

Right so long story cut short, my beloved Desire has decided to stop working after being dropped from a small height by a friend, the glass has cracked, the LCD is bleeding, while the digitiser seems to work fine still. Is there anywhere recommended that will replace it for me? Or any decent site selling OEM parts?
Cheers

i have also had an accident with mine. the lcd screen seems to be ok but the glass cover cracked in a million placed. took it to a few repair places and are all pretty confident it can be fixed. only problem is the parts for the phone are not out yet as its so new. have been told it could be up 2 a month. contacted htc but they cant give me a quote, i have to send it to them first.

bump, might take a few pictures of it for your entertainment

Sounds like your friends owes you a new Desire!

Cracked Screen... ME TOO!
I too have had the unfortunate displeasure of seeing my brand new desire drop to the ground on my tiled floor bathroom and land in just the right position fo the screen to crack. Have insurance but as I had just that day switched to a new phone and contract with orange hadn't switched the IEMI number over with my insurer. Long story but didn't realise I had to switch as I have never claimed AS THE INSURANCE COMES WITH MY BANK ACCOUNT NEEDLESS TO SAY INSURANCE DOESNT COVER IT FOR 15 DAYS AFTER YOU REGISTER THE EMEI NUMBER OF THE NEW PHONE... so beware folks honest isn't always the best policy and sometimes having insurance with your phone provider can be a better option!..
No new screens available from any UK repAIRER YET SO WILL HAVE TO WAIT IT OUT WITH A HALf visible (but still working) screen.

I just joined your club.
I dropped my desire just 15 minutes ago onto some concrete stuff.
The glass screen is totally obliterated.....but the phone still works.
So 2 questions.
- Can I but just the glass part and replace it ? the underneath screen is ok
- How much can it cost ? ( if it's possible in europe...if not in canada or usa)

Both display and digitizer can be currently found on the internet, they're not cheap though...
http://www.dealsniper.com/en/home/2563-htc-desire-glass-touch-screen-digitizer-replacement-7.html
http://www.iphone-spares.com/htc-parts/desire-lcd-screen-google-g7
They say LCD, I'd say it's a mistake, not sure though.

Are you kidding?
If it's just 60$ then it's very very cheap......
I will try to buy it.
Ps:
read this : http://tjworld.net/blog/htc-desire-tear-down
it's a photo tear-down and re-assembly guide on how to replace the broken glass digitiser

howzit guys
i see on the net that theres a new desire coming out and its got a lcd screen coz of the bad visibility in sunlight of our amoled screens
where can we get these lcd screens - mayb its better to fit a lcd onetime instead of amoled again

I also have a broken display.
And last week I ordered a new one on ebay. I got it today, but when I installed it, it wasn't working. Only a faded green light on the right side of the screen.
The phone booted ok (vibration at the beginning and the sound when it's booted - pin request).
Then I took the new screen out and began an close inspection. I was amazed that I found a freaking hole in the display (the original does not have one, obviously).
shrani.si/f/e/rz/25HpVJoS/p3300153.jpg
shrani.si/f/3V/tE/4hMdL00g/p3300154.jpg
shrani.si/f/1X/35/FLeujkL/p3300159.jpg
(there is an tireless w810i behind the screen with led on, u can clearly see the light shining through the display)
I'm going to send the pictures to the seller, and see what he says about it..
Anyone had similar experience? Or any explanation about the holes? (there actually two, second one is right on the edge, can't take a photo of that one..)

The repair, not really

Sent it off for repair because it had screen fitment problems out of the box (screen was loose but didn't ripple, no yellow spots), the casing was perfect and not damaged. When I got the device back from repair, screen was replaced and tightened, but it now ripples on normal touch, has 1 dead pixel, light bleed around the bezel (can be seen in the video, top part of the screen, also around capacitive touch buttons), yellow spot in lower right corner when the phone gets warm AND the casing was damaged in several places.
I'm sending this video to HTC and will demand either my money back or a new device, it is unlocked, but this cannot be caused by software, so they should accept the warranty. Video:

Did they tell you which repair center they sent it to?
Sent from the superior hTC EndeavourU

My screen is like yours out of the box... They don't repair...
Sent from my HTC One X using xda app-developers app

In my opinion this is the repair shop faults.
Either way this is unacceptable. Very sloppy work.
I am very curious how HTC will resolve this.

My last resort is to send my HOX or any other future devices back to their so called repair or service centers. Your major problems will be resolved but additional cosmetic problems will surface such as this gentleman's screen. My first and only experience is purchasing an EVO 3D gsm version from a local yahoo auctions seller in HK. I didnt want to nitpick but the screen had leaks of light when viewing in datkness and it wasnt aligned properly. So i thought what the heck..send it in for repair or servicing...got it back in a week with less light bleed but some of my capacitive lights werent lighting up completely. As if they never checked after other problems were resolved. I ended up selling it for a good 150 dollar loss since i am extremely picky with these screens. Just last week i got the HOX and the darn thing seems to be perfect from the factory but guess what..that small yellow spot pops up when the phone heys to 36 or 37 degrees... Much more annoying than a single dead pixel. I am having an EXCHANGE for another unit but i doubt they will be perfect. For some people stating they have no problems at all...they arent looking hard enough. There is always something imperfect with all the htc phones i have bought. Since the hd2. But whatever...their outter appearance are simply the best looking and i just couldnt pass it up.
Sent from my GT-N7000 using xda premium

@Tw1tchy I just know it was serviced by HTC Germany.
I think I'll get this one replaced, and when I get the replacement, I will just going to sell it and be done with this One X story, too much risk and I don't want to send my phone 1000 km from Croatia to Germany every time I find a problem.

c4Lvin said:
My last resort is to send my HOX or any other future devices back to their so called repair or service centers. Your major problems will be resolved but additional cosmetic problems will surface such as this gentleman's screen. My first and only experience is purchasing an EVO 3D gsm version from a local yahoo auctions seller in HK. I didnt want to nitpick but the screen had leaks of light when viewing in datkness and it wasnt aligned properly. So i thought what the heck..send it in for repair or servicing...got it back in a week with less light bleed but some of my capacitive lights werent lighting up completely. As if they never checked after other problems were resolved. I ended up selling it for a good 150 dollar loss since i am extremely picky with these screens. Just last week i got the HOX and the darn thing seems to be perfect from the factory but guess what..that small yellow spot pops up when the phone heys to 36 or 37 degrees... Much more annoying than a single dead pixel. I am having an EXCHANGE for another unit but i doubt they will be perfect. For some people stating they have no problems at all...they arent looking hard enough. There is always something imperfect with all the htc phones i have bought. Since the hd2. But whatever...their outter appearance are simply the best looking and i just couldnt pass it up.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
My first HOX was like that, small yellow spot when the phone got hotter it was even worst, i send it in for a replacement and i got a truly perfect HOX no yellow spots, dead pixels, dust or whatever! Really happy with HTC right now!

vcrp94 said:
My first HOX was like that, small yellow spot when the phone got hotter it was even worst, i send it in for a replacement and i got a truly perfect HOX no yellow spots, dead pixels, dust or whatever! Really happy with HTC right now!
Click to expand...
Click to collapse
really? I change 6 or 7 in a store... replaced twice brande new phones in HTC assistance...and this one have a new battery, but screen sucks... i give up!!! I can live with this!!! its just a phone...
or i'm just waiting JB to send it to repair again

Seriosly guys...what do you think they do with those opened ones? I guess they just sell it to those other not as picky as us customers eh? since they arent factory sealed like the Samsungs. I personally would never accept one that was opened up and fiddled around with. Just bad!
Sent from my GT-N7000 using xda premium

So, long story short.
I received my device which had screen flex and PUSHED the sevice senter to replace the LCD.
Got back the device today. The LCD Module (LCM) has been changed. But, they made some pinch on side of polycarbonate body, while replacing the LCD.
Also, the screen is more flexible in both left and right edges with loosely fixed screen on left center. Hope it becomes hard after some use and heat.
Just for information, i have replaced 3 devices and sent the fourth one to service center three times till now.
I have given up now & keeping the device. After owning HTC from HTC Hermes times, this is the first device i have seen this much quality control issues.
Earlier, I was confident enough to order HD2 and EVO3D from UK (Iam living in Dubai) when they release those.
Now, i lost that confidence with HTC. I still didn't unlock the device for the same reason. My first time with any HTC device without modding the ROM. HTC should be proud of themselves

I have light bleeding on my one x as well. Its quite annoying but you have to get used to it. I'm not risking sending my one away after I have already been without it for a month
Sent from my HTC One X using xda premium

[Q] One X Warranty Farce.

I got my One X in June last year, in Jan it developed a screen ripple on the top left of the screen. I could hear the device clicking if there was any pressure applied and a ripple went across the screen.
I sent it off to HTC for repair and they accepted it as a Warranty Repair. I got the phone back a week or so later with the fault not having been fixed but they had left dust behind the glass and the camera lens and a lump of black debris covering the flash.
I got straight back onto them to find out what was going on, they told me that the LCD panel had been replaced and I should return it again for the problems to be fixed.
I sent the device back a second time and got it back 48hrs later. I was amazed by the quick turn around and opened the box to find that the dust remained behind the glass and the camera lens. The screen ripple was still present also. I phoned them again now to find what had been done this time and they said that the main board had been replaced. (I am not sure what was wrong with the main board). They told me that they needed to repair the device again to get it right which I refused, After talking to a supervisor (which in itself is no easy job.. They don't call back when they say they will) They agreed to replace the device.
I boxed the phone back up and waited patiently for my new HOX to come in the post. When it arrived I thought that my problems would be sorted and I could return to using the phone, but... This device had screen ripple down both sides of the screen (much worse that the previous one) and had light leakage below the glass when the capacitive buttons were lit up.
I got back in touch with them and they begrudgingly agreed to replace the device again.
This time it took them a week to get the device back to me and I have just opened it to find that this one has worse screen ripple again down both sides (No light leakage though).
The ripple that I am talking about is if you lightly run a thumb nail down the black area of the glass on either side of the screen, the screen changes colours as you move up and down.
My colleague in the office has a HOX also and there is no sign of ripple on his even with a lot of pressure.
I am completely fed up with dealing with their customer services and cannot be bothered to go through all of this again.
Has anyone got any suggestions? Should I escalate this to their head office?

gamesmaster20 said:
I got my One X in June last year, in Jan it developed a screen ripple on the top left of the screen. I could hear the device clicking if there was any pressure applied and a ripple went across the screen.
I sent it off to HTC for repair and they accepted it as a Warranty Repair. I got the phone back a week or so later with the fault not having been fixed but they had left dust behind the glass and the camera lens and a lump of black debris covering the flash.
I got straight back onto them to find out what was going on, they told me that the LCD panel had been replaced and I should return it again for the problems to be fixed.
I sent the device back a second time and got it back 48hrs later. I was amazed by the quick turn around and opened the box to find that the dust remained behind the glass and the camera lens. The screen ripple was still present also. I phoned them again now to find what had been done this time and they said that the main board had been replaced. (I am not sure what was wrong with the main board). They told me that they needed to repair the device again to get it right which I refused, After talking to a supervisor (which in itself is no easy job.. They don't call back when they say they will) They agreed to replace the device.
I boxed the phone back up and waited patiently for my new HOX to come in the post. When it arrived I thought that my problems would be sorted and I could return to using the phone, but... This device had screen ripple down both sides of the screen (much worse that the previous one) and had light leakage below the glass when the capacitive buttons were lit up.
I got back in touch with them and they begrudgingly agreed to replace the device again.
This time it took them a week to get the device back to me and I have just opened it to find that this one has worse screen ripple again down both sides (No light leakage though).
The ripple that I am talking about is if you lightly run a thumb nail down the black area of the glass on either side of the screen, the screen changes colours as you move up and down.
My colleague in the office has a HOX also and there is no sign of ripple on his even with a lot of pressure.
I am completely fed up with dealing with their customer services and cannot be bothered to go through all of this again.
Has anyone got any suggestions? Should I escalate this to their head office?
Click to expand...
Click to collapse
posts like yours make me double think before sending my one out again for repairs...i have got a yellow spot on the top right hand side of my phone...cover it in a black wallpaper you do not even notice it.
stick a white wallpaper though it is there...was thinking about sending it out but for a little spot i am thinking of sticking with it and save up some money and buy a new phone in a few months...
if i was you though escalate the matter till you get yourself a brand spanking new one and one that actually is flawless..
hamdir did not rest till he had the perfect one and he went through like 12 handsets if i am not mistaken..so if i was you send it back and keep nagging on them

htc one x weird spot on the screen !! [Help] [video added]

Hi guys ..
so i have an hox and i bought a new back case for it today ,and i noticed that when i put the case on the phone a weird spot appear on the screen and it seems to be increasing in area if i applied some pressure on the screen ,,when i take the case off the spot disappear ,but i can see it if i pushed a little bit on the screen .. and again it increase the harder i push ... i toke a picture of it ,but the quality is bad "i don't have a good camera "
and i noticed that there is a gap between the outer glass and the phone ,,it's more noticeable at the bottom left edge of the phone ,and the soft key light leaks from that edge !!! :crying:
the phone has no warranty .. expired!!!
so if anyone knows what is that spot and how to get rid of it !!! plz help
thanks a lot ...and excuse my english
the phone was turned off when i did this video !!

I had a similar experience with a replaced HTC One X display and digitizer(as they come together in one package). The problem was that the replacement part was not original. That is probably the case here; the phone has had its screen replaced with a poor quality one.

htc m8 screen problem ?

hi,i swapped my s5 for an htc one m8 & ive noticed a blemish on the screen at the bottom just above the htc writing,i never noticed this when i swapped and its only visible when you hold the phone at a certain angle,the guy i swapped it with told me the phone was only a day old & ive lost his texts so ive no way of tracing him,he also said the phone had 28 days return to shop but i dont know where stupid me !!!anyway the blemish is like a cloudy triangle mark and does not show when screen is on should i be worried ?

some pics of the problem
kenf2210 said:
hi,i swapped my s5 for an htc one m8 & ive noticed a blemish on the screen at the bottom just above the htc writing,i never noticed this when i swapped and its only visible when you hold the phone at a certain angle,the guy i swapped it with told me the phone was only a day old & ive lost his texts so ive no way of tracing him,he also said the phone had 28 days return to shop but i dont know where stupid me !!!anyway the blemish is like a cloudy triangle mark and does not show when screen is on should i be worried ?
Click to expand...
Click to collapse
here is some pics ?? well one pic & other marks is just dust but can clearly see a greyish triangular mark has appeared,contacted htc and they wanted a picture of this ?? phone is obviously still in warranty so dont know why they want to see a pic first before they do anything,pretty poor warranty service compared to apple who just replace no questions asked

kenf2210 said:
here is some pics ?? well one pic & other marks is just dust but can clearly see a greyish triangular mark has appeared,contacted htc and they wanted a picture of this ?? phone is obviously still in warranty so dont know why they want to see a pic first before they do anything,pretty poor warranty service compared to apple who just replace no questions asked
Click to expand...
Click to collapse
Not normal. Swap it out.