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so i was having trouble sending/receiving text and calls drops, at first i thought it was the rom, flashed different roms modems and nothing would help i even went back stock and the problem was still there , so, i placed a phone call with my epic and my evo and after like 20 or 30 seconds the call just drop on both, so i figured if it happen on both lines it must be the airave , i unplugged it and made a test call and send few sms and ,bingo! it all works great now, i have not yet called sprint but, just wanted to share it incase someone with an airave might be or will have this issue..
btw, the airave seems to be working fine all light were ok, full bars on my cell too ..
Same here, mines been unplugged for a few weeks now. I been meaning to call Sprint to send that pos back.
i chatted with them and was told no issues around my area, i told him that seems like tower around my house were fine since i could text and call fine long as i am away from the airave, they dont seem to have a clue what the problem is...
I had the same problem this morning - full bars, could place calls but they'd drop, couldn't send/receive texts, but it seems to be fixed now. For what it's worth, I'm in San Diego, 92124. I tried restarting the Airave, router, and modem, and none of that did a thing. Left for a while and when I came back, everything's working fine.
gabestover said:
I had the same problem this morning - full bars, could place calls but they'd drop, couldn't send/receive texts, but it seems to be fixed now. For what it's worth, I'm in San Diego, 92124. I tried restarting the Airave, router, and modem, and none of that did a thing. Left for a while and when I came back, everything's working fine.
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same here, mine seems to be working fine now...
It does that, did it with the go evo too, and the evo 3d as well.
There is an outage with the airave service. It started yesterday and is affecting all areas. Most should be back up and running now.
For those with airrave problems do the following:
Step 1: Remove battery from device
Step 2: Place battery and device on top of airrave (make sure device still has the battery door removed and screen is up)
Step 3: Press reset button on the back of the airrave
Step 4: Once all the lights are solid green on your airrave again you are done and your device is now setup to work with your airrave.
(These directions are right from Sprint)
Let me know if it works for you (it actually did for me, although I'm not sure why)
I'm sure the Sprint rep was laughing at you when they told you to do this.. lol
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dtr145r said:
I'm sure the Sprint rep was laughing at you when they told you to do this.. lol
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most sprint reps dont know even step one of this procedure i can tell you now, i tend to see the issue being because of updated ip addresses, which needs a restart, that procedure does help sometimes, hopefully its just network vision going into effect.. meh
I realize that makes ZERO sense, but it was like midnight and i had just got my E4GT and this is what finally got it to work (this was months ago...). Prior to this it did nothing at my house cause signal sucks here...
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I just switched today from the Evo3D to the E4TG and have an Airvana, the 2nd model airave. I can make and receive calls, receive texts. Sending texts does not work without unplugging the airave, they just keep failing. I called support and the guy told me it's a known issue with some phones and no ETA on solution. I said guess I should switch back to my phone that was working fine then and he said "If you need to use your phone to communicate then I would switch back." No I bought my phone to use as a paperweight not to communicate dumbass.
Talked to another lady after I reset my airave and she said it was installing new firmware and even told me when it was done (lights were all solid about 10 seconds later so she must have actually been looking at it like she said.) She then told me many phones can't send texts and they don't know why. I see the mobile light flash when it tries to send just like it did with my last several phones but then fails. Love this phone but with the airave unplugged I can send texts but wont be able to make/receive calls. With it plugged in I can have calls, but not send texts. I work from home and my work phone is Sprint so have to have it plugged in. Can't really figure out why the hell it would work with some phones and not others since it shouldn't matter what phone is being used on it.
Same problem, after 15 mins on the phone with Sprint, the rep found some paperwork indicating that it is a known issue and an update is forthcoming. No indication as to ETA however. For reference, an iPhone 4s and an EVO 4G has the same issue at my house. I use Google Voice so I can not confirm the issue with the E4GT.
Yea no need to get too upset guys its a know issue and I know it sucks. I just pull the power, send txt then all is well afterwards
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playya said:
Yea no need to get too upset guys its a know issue and I know it sucks. I just pull the power, send txt then all is well afterwards
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That would be great for me if I barely sent any texts. With the amount of texts I go through, I would just have to leave it unplugged
Yup, I.got an airave too because of horrible service around my.house. Not only dOes airave cause texting issUes, but it sends duplicate, triplicates of teXts and I get multiple copies of texts as well, some like days old. Sprints network seems worse now than before they started 'upgrades'
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The thing that fixes it for me is using roam control and tossing the POS airrave in the trash.
have you guys done a hard reset of your airrave?; That is get a paperclip, and hold the reset hole in for at least 30 seconds, then release..It will take awhile for it to come back, but, anytime I have had an issue with it, that fixes it.
I have zero issues with my airrave, both for texts and for calls, so it can work properly for you...
Does anyone having this issue have the original white Samsung Airave with the blue lights? I upgraded to the Airvana when those came out in the fall of 2010. When I had the white Samsung one, I never had an issue with the duplicate texts or any other issues that I had with the Airvana right out of the box. Just wondering if maybe getting the original Airave again would work. Main difference is that one did not do 3g data (only 1x) but not a big deal as I use wifi at home.
---------- Post added at 12:59 PM ---------- Previous post was at 12:55 PM ----------
wase4711 said:
have you guys done a hard reset of your airrave?; That is get a paperclip, and hold the reset hole in for at least 30 seconds, then release..It will take awhile for it to come back, but, anytime I have had an issue with it, that fixes it.
I have zero issues with my airrave, both for texts and for calls, so it can work properly for you...
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Yea actually did that twice last night and Sprint said it loaded new firmware but still the same issue persists. Going to mess with it some more today though.
I have changed nothing today and so far I have sent about 25 texts with no problems where yesterday I could not even send 1. Making phone calls was never an issue, receiving was an occasional problem, but so far that appears to be working too.
well, knowing how pathetic Sprints network has been for the last few months, I guess anything is possible!
glad things are working for you; lets hope it stays that way!
If I was to send Sprint speed test screenshots with my phone rooted (TNz Blend ROM) would they say anything?
Imho I don't think it would accomplish anything. I'm guessing your hopes are that sprint will have a visual of what they already know..their data speeds blow. Don't get me wrong, the squeaky wheel gets the oil, but I think sprint would just dismiss it. Especially coming from a "modded" device.
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patrick_1 said:
Imho I don't think it would accomplish anything. I'm guessing your hopes are that sprint will have a visual of what they already know..their data speeds blow. Don't get me wrong, the squeaky wheel gets the oil, but I think sprint would just dismiss it. Especially coming from a "modded" device.
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Well I couldn't agree more. However, a theme park has moved into my area and during the day I nor can anyone else I know that has sprint send or receive calls or text at least 75% of the time. Also less than dial up speeds during the day. Like .02Mbps to .08Mbps. I the really early morning hours I'be gotten up to 2Mbps, on average 1.30Mbps. I mean my network location works everywhere but where I live... (the crap tower)
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niv3d said:
Well I couldn't agree more. However, a theme park has moved into my area and during the day I nor can anyone else I know that has sprint send or receive calls or text at least 75% of the time. Also less than dial up speeds during the day. Like .02Mbps to .08Mbps. I the really early morning hours I'be gotten up to 2Mbps, on average 1.30Mbps. I mean my network location works everywhere but where I live... (the crap tower)
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I've heard of people successfully receiving one of those broadband powered Sprint mobile extenders...like a mini cell tower powered by your broadband connection (AIRAVE). Just call them, complain that you're having problems with cellular reception in your home and state whether or not the company is planning on implementing any fixes for this situation. They'll probably make you run some diagnostics on your phone but state that a friend of yours was given one of those and see what they say? YMMV
Call this: 866 556 7310
Tell them you have problems with reception in and around your house, and is tired of having to walk mad far to get reception. Ask them if they could supply you with their AIRAVE.
Yea man. An Airave. I actually have 2 of them lol. My house is fine but 30 feet outside of my house or anywhere near that tower I'm toast
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Ok yeah, that's ridiculous. They need to reevaluate that area and upgrade the tower that's being pulled from. There is a section on sprints web page that, once you've put in your zip, will show you tower placement and whether that tower has been or is scheduled to be upgraded. Let sprint know you've noticed this, they want to retain you as a customer, if anything they'll credit you're acct for the inconvenience. I have to admit, they DO have great customer service when faced with a legitimate complaint.
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patrick_1 said:
Ok yeah, that's ridiculous. They need to reevaluate that area and upgrade the tower that's being pulled from. There is a section on sprints web page that, once you've put in your zip, will show you tower placement and whether that tower has been or is scheduled to be upgraded. Let sprint know you've noticed this, they want to retain you as a customer, if anything they'll credit you're acct for the inconvenience. I have to admit, they DO have great customer service when faced with a legitimate complaint.
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Ohhh trust me I've had ohh about 10 tickets open myself. Not to mention others who have called. I've gotten my share of credits also. At one point they apparently had 10 tickets open at once. I've talked to many supervisors and a couple engineers about it. This has been happening since October. They said its been "fixed" 4 times now. I LOL at that
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niv3d said:
Ohhh trust me I've had ohh about 10 tickets open myself. Not to mention others who have called. I've gotten my share of credits also. At one point they apparently had 10 tickets open at once. I've talked to many supervisors and a couple engineers about it. This has been happening since October. They said its been "fixed" 4 times now. I LOL at that
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Haha 10 tix! Outstanding!
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dcxgod said:
I've heard of people successfully receiving one of those broadband powered Sprint mobile extenders...like a mini cell tower powered by your broadband connection (AIRAVE). Just call them, complain that you're having problems with cellular reception in your home and state whether or not the company is planning on implementing any fixes for this situation. They'll probably make you run some diagnostics on your phone but state that a friend of yours was given one of those and see what they say? YMMV
Call this: 866 556 7310
Tell them you have problems with reception in and around your house, and is tired of having to walk mad far to get reception. Ask them if they could supply you with their AIRAVE.
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niv3d said:
Yea man. An Airave. I actually have 2 of them lol. My house is fine but 30 feet outside of my house or anywhere near that tower I'm toast
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Yeah, about AIRAVE, it may boost your singal, but in my case it duplicated my texts or caused some not to go out. I turn AIRAVE off and everything is fine. As soon as it's back on, boom 2,3 copies of the same text come randomly.
Has anyone else been getting their text messages late? This just started since yesterday for me. I would be getting messages like 30 minutes later and they would usually come in all at the same time. Not sure if this issue is on Tmobile's side or just my phone.
SpydaPig said:
Has anyone else been getting their text messages late? This just started since yesterday for me. I would be getting messages like 30 minutes later and they would usually come in all at the same time. Not sure if this issue is on Tmobile's side or just my phone.
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One of my friends messages came in about 30 minutes after they sent it.
Yep, about half of my incoming have been late today
Edit: Just saw that you live in Orlando OP, I do too lol. Must be a local service problem or something right?
baradimir said:
Yep, about half of my incoming have been late today
Edit: Just saw that you live in Orlando OP, I do too lol. Must be a local service problem or something right?
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Yeah thats cool, I live in the metro west area by universal. I actually just got off the phone with one of the Tmobile reps and he told me that the problem is on their end. He said its been happening since yesterday all over and that they're working on the issue. So glad it wasn't just my phone, was about to do a hard reset which I really didn't want to do cuz I got so much information on my phone that I would have hated to get deleted.
Haha, yeah good thing you didn't. Hard resets definitely are a pain. I'm glad to hear they're working on it though.
Known global issue with T-mobile today just a fyi for anyone wondering it's nationwide
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I'm in Tallahassee, FL and it has been happening all day today. Smh.
Richmond Va
I received one thirty minutes late.
Los Angeles, CA
I've been experiencing the same problem for the past 24 hours too.
And when I do receive the texts, they come in bunches. 3-4 at a time.
Boston, MA... All messages delayed from 30 minutes up to a couple hours...
Of course it doesn't matter where u are it's a outage nationwide delay in texts
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Sign, same here in northern California.
Started having this problem today also. I'm in Minneapolis, Minnesota. I had just rooted my phone and gotten rid of a bunch of bloatware so I thought I had removed something important... Thank god that's not the case
Ditto in Seattle, WA. I live 30 minutes from T-Mobile corporate headquarters so ill go down there and knock some heads
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I noticed it on Friday I think. Oddly, texts coming in from other carriers have been normal. Only the ones from other T-Mobile users have been delayed for me.
I blames solar flares. Or maybe the Mayans.
-- Sent from my Galaxy S II
That's a possibility the flares is somehow affecting the satellite.. not only were my texts late, but when i called my boss, i some how got his phone bill payment confirmation.. that was weird..
Edit: and he has metro pcs..lol
I'm currently in New Jersey and my text started being delay yesterday. It took me about 5 hour to get a message. What I did was switch rooms and clean everything. Started all new and fresh. It seems to fix the problem for now
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So I'm posting this while on hold (for about 18 minutes now) with tech support. Anyone else having issues with the airave on the east coast? I'm in Maryland. All lights are green, tried the basic troubleshooting of restarts, but I still don't hear the 3 chimes and I'm having issues sending and receiving texts and phone calls.
There was a message on the tech support line about subscribers in Chicago experiencing my symptoms, but the fact that they named a specific city throws me off.
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Apparently there is an "outage" that is being worked on. It's sad that I have to rely on this pos device to give me workable service in my area, yet according to all the folks in customer service, they show good coverage in my area so I can't get out of this contract. I swear, come August/September when they announce the new Iphone, I'm jumping ship and going to another carrier, even if I just end up getting the Note II again. And I will gladly have my ETF go to collections. Rant over.
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Mod edit for language, lets keep it so that all users can read without being offended.
..
:what:
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I'm guessing what I suggested is not allowed to be discussed? Hopefully you got the instructions before it was apparently deleted?
Yeah I got them
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MCL1981 said:
I'm guessing what I suggested is not allowed to be discussed? Hopefully you got the instructions before it was apparently deleted?
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I missed it. I wish I knew what you suggested. Oh well. Either way, I've been having issues with my airave too. I'm in Florida. But thing is, I would need a similar unit with Verizon and tmobile so either way I'm staying at least till end of my current contract. Data may be slow but it's improving and when I have signal I never have a dropped call.
Sent from my Amazing Galaxy Note 2!
yankees45us said:
I missed it. I wish I knew what you suggested. Oh well. Either way, I've been having issues with my airave too. I'm in Florida. But thing is, I would need a similar unit with Verizon and tmobile so either way I'm staying at least till end of my current contract. Data may be slow but it's improving and when I have signal I never have a dropped call.
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About that... Verizon's version of the Airave will cost you at least $150. As with everything else with Verizon, they want your money.
Had the same problem sprint had to send me a new airave model because the original one would not accept the upgrade. The new model is smaller and works better then the old one.
super note II
I received this text message from Sprint a couple of days ago. I've looked at my account online, but I don't see anything out of the ordinary, and my account is and always has been in good standing. But I noticed that I have used over a million kbs of roaming data on just one of my 2 lines. I haven't done this intentionally by the way, it's just that where I live and work I'm mostly on roam. Had anyone received a text like this from Sprint? I actually one of the few who aren't completely disgusted with Sprint so getting booted is not what I want.
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