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I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
soocerclaude said:
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
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How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
sirphunkee said:
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
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Hi thanks 4 ur reply yes the phone stayed on after it was working fine till I put the charging in it. It would not charge the battery.
Just let it sit out over night...take the back cover off and battery out and just let it sit around...or if you have a blow dryer you can try that but dont put it to close
Sparkz914 said:
...or if you have a blow dryer you can try that but dont put it to close
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Good advice, but I'll just amend it to say ... ONLY when the battery is OUT. In fact, be sure to give it a few minutes after trying that before booting it back up. And, only point it at the back cover, it could easily have negative effects on the screen.
Hi appreciate the help everyone yeah I left battery out last night it still won't charge this morning, I am using the usb to adapter that came with the phone 2 charge it. This happen once with my HTC 8125 & I had to get a original charger to bring the phone back to life no charger will charge it but the original after u can use anyone, I will update u later and c how that worked out.
Hi guys on found this online on ppctechs.com it says "In some cases, your HTC Touch Pro 2 will not charge from an AC/DC adapter or other charging accessory when the battery life is below 30 percent."
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
worwig said:
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
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Hi I try usb to adapter that came with the phone 3 different wall chargers and still not charging, last 2 try is a car charger don't have one and there is 1 ft of snow outside
Hi I ordered a new battery & a battery wall charger off ebay when I get it I will update u on how things when.
Hi I got the wall charger battery is fine I think I have a faulty usb port cuz the phone still won't charge or connect via usb can it be u need software to charge
have the same issue (didnt drop it in snow though) it won't charge via usb or car charger.
So you got a new battery and still won't charge via USB?
Mine connects to my pc fine, just doesn't charge. Ordered a new mugen power 1800mah battery, waiting for it to get here to see if its a battery problem.
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
I know that, for example, the iPhone has about 4 moisture sensors, one inside the USB connector port, one in the headphone jack, and 2 inside the phone, the last 2 will trigger things like reboots or even blocking the charge. Put the phone in silica gel or, more convenient, a bag with dry rice (that's how I've saved my old lg vu) for couple of days...
soocerclaude said:
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
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Have you tried plugging it into the mains (wall) charger and let it sit for a while?
That fixed my bootloader loop, turns out the battery was too weak to power the device on that it went to bootloader. I Just plugged it into the wall charger and ignored it, came back and it was working fine and charging.
But it won't charge via usb or car charger
I had the same loop problem but mine never recovered. Never dropped it in anything wet either. I let it die once and could never get it to turn all the way back on because it would just try to boot and then shut off again over and over. Had to send it back for a new phone. If its new enough and there is no water damage marks then I would send it back for a new one.
Hi everyone phone is fix now it was a bad usb port that was causing the bootloader loop so protected your usb port.
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
OGIGA said:
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
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It seems to be yes, I've seen quite a number of people who've had this type of problem on the Rhodium end up finding out it was a bad USB port on the phone...I think HTC just might have used ones that weren't nearly sturdy enough.
USB Port of Kaiser TYTN II very sensitive to moisture
I have the same issue described here, with 2 different HTC Kaisers : (
I have my phone plugged into the wall, lighter, or pc it will start charging. However, after several minutes it will start connecting and disconnecting itself, even when sitting on a table without any outside interference or touching it. This is with several different cable wires, chargers and even a dock. Anyone know if it's likely to be microUSB or a battery issue? It's unrooted and running stock KitKat.
Mine did the exact same thing, and would wake me up in the middle of the night with the beeping. Eventually, it stopped charging altogether, the night before I was supposed to go on a 400 mile road trip!
My solution was to clean the USB port on the phone. I used a product called DeOxIt and a small metal pick from the garage (I suppose a small paperclip would also work). Power down the phone, and remove the battery. Apply a drop of DeOxIt to the paperclip, and GENTLY scrub back and forth over the USB connector inside the phone (you'll need to get both sides - top & bottom). After that, unplug your charging cord, and apply a drop into the USB connector, and then work it in and out of the phone a dozen times. Let everything dry thoroughly, reassemble, and reboot!
I haven't had the issue since, and it's been almost a full year.
Hi everyone,
A few days ago, this problem started to show on my device.
When I'm charging it, it says "charging", but even the slightest movement can stop the phone from charging.
Sometimes it even toggles *charging*/*not charging* without me moving it at all.
For example, if the battery is on <15%, the phone will vibrate - so when I charge it when it's below 15%, if I touch it, it vibrates every 5 seconds or so.
It's really terrible... I once left the phone to charge for a few hours just to come back and find out it wasn't charging.
I've tried different USB cables, power sockets, chargers, so I guess it has to be a problem with my device.
I'm pretty confident it's a hardware issue, and I bought it around 10 month ago, so warranty should still be up. However, I don't remember anything particular that could damage the charging port, and this started all of a sudden (a day earlier it was charging perfectly).
I'd like to hear some opinions, solutions, and if any of you have had this before.
Thanks,
Barak
It's definitely the charging port, maybe it was faulty from factory, send it in warranty
Get a dress making pin or something tough and really pointy and carefully scratch inside the port. Be careful of the plastic inside. Do not bend it or snap it off. Do not scratch or pick at the pins on the top of the plastic. Only scratch around the plastic.
Shine a torch in and see if you can find any loose debris that you may have dislodged. Keep doing it until you can't get no more fluff etc out of it and try plugging the charger in again.
It should have a nice solid clunk as the plug goes in and seats properly now.
Hey, thanks alot for your replies. @shivadow I've tried cleaning the port like you said , this maybe helped a little but the problem is not solved.
P.S : I noticed that there is a position which is problematic.
When the phone is connected to the charger, if I hold the cable with my hand, and push it upwards (I exert force on the cable in a direction vertical to the screen). This is when it stops charging. Just stating this if it might help you diagnosing something specific.
Anyway I think I'll be sending it back to the lab this week or next week, thanks a lot for your help!
Either a faulty cable, plug or socket. If it happens with other cables it'll be the socket. If you know for a fact that the plug is seating correctly but you still have the problem then either worn pins or worn socket.
So it turns out that when I tried to check whether the charger, or the USB cable is to blame, I tried 2 different cables, but they were both faulty, which made me think the problem is with my HTC.
Now I tried changing phones and still had the same issue, so I tried more usb cables, and voila! Works like a charm
Thanks for the help @shivadow, much appreciated.
Always blame the cable first!
As of today, when I plug in the charger it will show the Dash charging symbol, then cut in and out a few times before it stays charging. I updated to 5.0.3 yesterday if it means anything.
Is this normal? I couldn't find anyone else reporting this.
It happens to me too, even back in Nougat. It starts as regular charging and then a couple of seconds later, switches to Dash. I figure the delay is due to the charger and phone figuring out how much battery the phone has left to determine how much amps to push through. Dash charging operates at different amperages depending on the voltage of the battery. Thing is, that either that never seemed to happen on my OnePlus 5 or I never noticed it, but on the 5t it does.
I think I'd be more comfortable with your issue. When I see the charging LED flashing and the charging notification disappearing and reappearing, it's unsettling.
My Nexus 5X would do this as pocket lint would build up in the USB port, preventing the USB cable from fully seating. Every so often I would have to take a small needle (something non conductive would probably be better) and carefully clean around the edges to pull out the lint. I was always amazed at how much build up really does end up in the USB port and headphone jack.
I used to have that issue with old micro USB ports and this definitely reminds me of that. I'm concerned though because I've had the phone less than a week and the port is clean. I also get that satisfying 'click' when plugging in the charger.
Ah, well that probably isn't your problem then. I would try another charger and cable to try and isolate the problem between the phone, cable, and charger.
Remember the OnePlus cable is unique, you can't use just any USB C cable with the dash charger. I believe IIRC the OEM cable has a 10k resistor, while most in spec USB C cables will have a 56K resistor. However you can use another charger and cable and see if it cuts out as well.
OhioYJ said:
Ah, well that probably isn't your problem then. I would try another charger and cable to try and isolate the problem between the phone, cable, and charger.
Remember the OnePlus cable is unique, you can't use just any USB C cable with the dash charger. I believe IIRC the OEM cable has a 10k resistor, while most in spec USB C cables will have a 56K resistor. However you can use another charger and cable and see if it cuts out as well.
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We have three 5t phones here all purchased last week. I tried all three charges that came with the phone and it does this with each one, all plugged into different outlets.
We updated a 2nd one to 5.0.3 and now this one also has the charging notifications flicker on and off about 7 times before it stays charging normally. I haven't tested the 3rd yet because it was fully charged when I came home.
It's odd that it is two of our devices now doing this and I haven't seen anyone else with this problem. I would assume that we got phones out of a defective batch, but they were definitely not doing this before the update.
Just an update, I wiped system and cache and it still does this.
It didn't do it when I plugged in at 88% immediately after wiping. But it does do it when I plug in at around 30% like I usually do.
I'm wondering now if they all do this after the 5.0.3 update and no one really notices.
Saturday night I had my phone on the charger overnight. When I woke up, it was still low and had not charged. I played with the cable and got it to start charging, but not properly. I figured it was probably a bad cable or charger, not sure why though. So I used a zero lemon case that worked fine. My charger in the car worked okay too. Fast forward to this morning and the phone now displays as being plugged into usb and charging something - see attached. Plugging in any other chargers changes nothing. Powering off will show a charging icon. I doubt it's a software issue but it could be I suppose, but I suspect I have a bad charging port. It's currently wireless charging, but still displaying the message in the status bar. Stock ROM, custom kernel. Any ideas? I will probably try a reflash tonight to see if it changes anything. Edit: not a kernel issue, switched kernels and same issue. I'm almost certain this is a bad usb port but I've never experienced a bad one before.
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
fury683 said:
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
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It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
kos26 said:
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
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Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
fury683 said:
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
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I have, three different chargers, all with different cords. One of them is the same cord I used to connect it to a PC a minute ago, and USB and charging work when connected to a PC. Reboot does nothing, the notification persists until it's plugged into a PC.
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
An update, in the usb preferences screen, if I select USB controlled by this device, it will charge normally. Seems more like a software issue, but if it's acting weird when off, would it be? When off it would indicate a firmware or hardware issue. At least I would think.
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Sent from my Pixel 3 XL using Tapatalk
boostedduece said:
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
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Please don't use a toothpick to clean USB ports. I did that some time ago and broke some pins, just slightly, so it sometimes worked, sometimes it didn't. Replacing the jack (was a different waterproof phone) was a pain and cost a quite a bit of money.
Try to wash it down with alcohol and blow it lightly with compressed air, several times.
superchilpil said:
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
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Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
kos26 said:
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
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I had to RMA my P2XL and I did the option where you send it in then they send the replacement. I think they send the replacement once they see the original has been shipped. I dropped mine off at UPS and the next day I got an email saying my replacement was being sent out.