Streaming Difficulties on HOX - HTC One X

I did some looking and while I found some random posts I didn't find a large collection of posts about this, so I thought I would start one.
Since I purchased my One X (international, sim-unlocked/unbranded, Taiwan manufacture, CID HTC_001 running current UK build 1.28 software, not HTC-DEV unlocked, running on AT&T "4G", properly provisioned account), I have had difficulties with streaming audio.
By difficulties, I mean that songs skip. In Pandora, it seems that every other song will begin to play, then start skipping and after approximately 3-5 skips it will move to the next song, which will play fine. I have also noticed this behavior in Xiia-Live Lite (which allows access to shoutcast stations).
The issue manifests both on 3G/"4G" AND on Wi-Fi networks. I do NOT have the same issue with my new generation iPad on either local cellular or Wi-Fi networks. I am convinced it is a device issue. My Motorola Atrix had a similar issue when it came out that was eventually resolved, but it took some time.
What I'd like to know is if other folks are experiencing similar issues? I know of at least two because of the other random posts I found.
Thanks!
EDIT
I forgot to mention - it definitely seems worse if Beats is enabled vice disabled via the pop-up when music is playing.

Now that my device has been updated to the 1.29 build of software, having gone live OTA for UK devices, I tried Pandora again. Still I'm met with the same streaming issue as described above. I went so far as to completely delete Pandora (clear cache, clear data, uninstall, check for any unremoved folders, then reinstall) and still the issue persists. *sigh*

phobos512 said:
Now that my device has been updated to the 1.29 build of software, having gone live OTA for UK devices, I tried Pandora again. Still I'm met with the same streaming issue as described above. I went so far as to completely delete Pandora (clear cache, clear data, uninstall, check for any unremoved folders, then reinstall) and still the issue persists. *sigh*
Click to expand...
Click to collapse
I am having the same issue. Upon first start of Pandora, I will be able to listen to two songs just fine; on the third, however, the song will play for 2 seconds and then trip up until Pandora skips and buffers the next song.
I wonder if this is related to the multitasking "problem"? I called and spoke with an HTC rep yesterday who stated that HTC is indeed working on a firmware update to correct the issues people are having with the OS dumping app cache and/or killing tasks.
Regardless, I don't have any qualms with HTC bettering ICS's multitasking capabilities, but it should not be at the expense of usability.
Anyone else experiencing this issue?
-Sean

Related

[Q] Browser Crashing - Any solution?

I am aware that there are a number of threads on the subject of the browser crashing since the update to 2.2.
Mine is a bog standard t-mobile desire, unaltered in any way. As others, I have a particular problem with the BBC sports and news websites. Flash related, no doubt.
I am curious as to whether anyone has a) had a response from, HTC (or Adobe) on the subject and/or b) found a permanent solution.
Hard/soft resets make no difference.
As recommended on here, I have adjusted the plugin setting to "on demand" which at least enables me to browse the BBC sports site. I do find quite a few spaces however, I guess where video links should be (there is no option to play shown either).
I have also deleted all data in the Internet application which seemed to provide a temporary solution. For a while I could then browse the site properly, at least until the data built up again. However, this morning, even after clearing data the browser is crashing as I move from the main sport page to the football section (and Wolves aren't doing that badly!!!).
Thanks
Just to add a postscript.
I have been in touch with HTC. They suggested a factory reset. I pointed out that this hadn't worked but did it again. No change. As I soon as I could I went back to the BBC sports site, clicked on football, crash!!
HTC suggested returning my phone but I asked what was the point as this was a software rather than hardware issue.
They have now told me "We have tested this on our devices here in the support centre now and have the same issue. We have passed this to our developers to look at."
Watch this space, I guess. Meanwhile I am off to reload some apps!!

GPS not working, Wi-Fi picky, Problem with music player

Hi guys!
At first I was surprised by the Defy after switching from a iPhone 3G. It's much faster, better camera and battery etc. Although don't get me started on syncing the Defy to a Mac...
Now I do have some problems that really give me headaches:
1. GPS not working
I think the GPS stopped working when I took the phone to the US (I'm from Germany). Which sucks because I wanted to use it for navigation. I Installed the GPS Test App, erased and refreshed the A-GPS Data. Doesn't help. I switched it on and off several times, went into Airplane mode and so on. Nothing.
GPS Test tells me that there are usually 1-4 satellites in view but non in use.
Any help here?
2. Wi-Fi won't connect sometimes
It feels like the Wi-Fi has worse reception that the iPhone anyway but it sometimes just won't connect. Might take 10 minutes until it suddenly does.
3. Music player
This is a minor problem but it's still really bugging me because I'm a big music buff. I have a couple mixtapes and compilations on the phone but I'm not able to play them as they're supposed to be, since the phone splits the Albums into several albums due to the Interpret-tag being different. It still does that after I edited the Album Interpret-tag.
I'm happy for any help. Right now I'm a little frustrated since with the iPhone everything has been so easy and, you know, just worked!
Pascal
What rom are you in? Rooted?
Sent from my MB525 using XDA App
The regular motoblur that comes with the phone. I just updated to 2.2.2. and at least the GPS is working again. That's the most important thing.
Any recommendations for a slick looking music player that gets the tags right?
Ok, so GPS again not working anymore. Only finds one satellite and does not use it. I crossed the border from Canada to the US, could that have anything to do with it?
which rom have you flashed?
GPS with problem maybe your rom is broken.
As I said, it's the default ROM. Recently updated to 2.2.2, not rooted or anything.
You're using default froyo not rooted? Are you using tmobile usa? Have you check the settings-location and security, make sure gps and network are checked. What app are you using for gps, because some app turn gps on/off so you hane to check again.
Sent from my MB525 using XDA App
Id3 issue on original update
The problem with id3 tags after update to official 2.2.2 is a known and annoying one. Sometimes a whole album is not recognised, but usually its just few songs from it, random track numbers.The bug is with Android's library, so it prevails in all the players that work with it... It goes to such extent that in some music players you look at the song-no tags, you select edit tags and all tags are properly shown in the editing window.Save and than boom, unknown artist, track again.
My solution: Use folders instead of library (powerAmp player or other)
As for gps, just today I stopped getting fix on satellites (after a month, so I hope it will come back)...

[Q] Google Music bug? pinned music disappears

Anyone had this strange problem that the songs you made available for offline use (pinned) disappear after a while. In fact, the entire music app resets as if it was started for the first time and needs to be synced with your account.
I tried to find out the source of the problem, whether the problem occurs when the phone is connected to the computer via USB or something but no. I read other google forums and some people say its a bug and will be fixed. I also need to mention I am not using google music in the USA.
If anyone had the same before or knows a fix, pls let me know.
Using SGN stock 4.0.2, newest Google Music Play app
The music I select to download for offline will not download regardless of rom or version of play music.
It just keeps saying I have a problem with my internet connection, I don't. It is working perfectly for everything else on wireless and 3G but play music does not even reach 1%.
Infuriating as I'm going travelling in 2 days and need the music in my phone offline as I will have no 3G!
Some of my local music wont play at all.
Sometimes it wont download the entire song too, its quite annoying.
styxx said:
Anyone had this strange problem that the songs you made available for offline use (pinned) disappear after a while. In fact, the entire music app resets as if it was started for the first time and needs to be synced with your account.
I tried to find out the source of the problem, whether the problem occurs when the phone is connected to the computer via USB or something but no. I read other google forums and some people say its a bug and will be fixed. I also need to mention I am not using google music in the USA.
If anyone had the same before or knows a fix, pls let me know.
Using SGN stock 4.0.2, newest Google Music Play app
Click to expand...
Click to collapse
not I. Google music does loose pinned music when I update it though...
boabsmith said:
The music I select to download for offline will not download regardless of rom or version of play music.
It just keeps saying I have a problem with my internet connection, I don't. It is working perfectly for everything else on wireless and 3G but play music does not even reach 1%.
Infuriating as I'm going travelling in 2 days and need the music in my phone offline as I will have no 3G!
Click to expand...
Click to collapse
I think this happens because you don't have the song information (ID3 tags) set up properly in your songs. I've had the same problems before.
Anyone else experiencing this? The problem keeps coming back randomly. The problem also happened on my girlfriend's Nexus S so it's not related to my phone or my account.
I've had this happen too. It's annoying when I discover it when I am away from my WiFi.
Sent from my Galaxy Nexus using xda premium
I always have this problem, but mostly is went my pc can't recognise my phone/usb cable and it re-download the drivers while my phone's connected... I'm on stock.
Sent from my Galaxy Nexus using xda premium
Google play music stores music as cache. So cache cleaners will remove the offline songs.
Sent from my Galaxy Nexus using XDA
styxx said:
Anyone else experiencing this? The problem keeps coming back randomly. The problem also happened on my girlfriend's Nexus S so it's not related to my phone or my account.
Click to expand...
Click to collapse
I've had this issue since day one. Ive had it on two different nexi (think thats the plural) as well. Do you have multiple google accounts on your phone? Its as though something is setting the app back to its default settings because when it happens I have to go through the account selection screen.
Just a thought, are you using a shared account with your girlfriend to both access the same music (I am). Maybe through using lots of devices we are hitting the authorisation limit for the music account (you are only allowed to access from a certain amount of devices I think).
Keeps downloading offline music
For the last few days, my phone keeps trying to download offline music even though my phone has the music and I have not added any new music. It is crushing my battery. Any thoughts on how to fix would be appreciated.
I didn't had any problems with google music. maybe it's because of the codec? i use 256 kbps VBR mp3s from amazon and didn't had such problems since i started to use this service.
I'm currently having this issue, it's driving me nuts. On 4.1.1 with the latest G Music app.
my whole library just up n effin poofed >_< its all gone. i cant even redownload the music manager. google is pissing off lAtelywith theses bugz
This is not unique to Samsung, happened on my HTC One X as well.
There is some suggestion that cabling up to USB in "disk drive mode" triggers removal of all your pinned music.
http://code.google.com/p/android/issues/detail?id=35153
If you pin a significant part of your music for off-line use, this can be a huge download the next time you connect.
I've only noticed this once, when I cabled my HOX to the computer for no real reason, just to see what happened. (The phone is not rooted).
To those who see this frequently: Are you cabling up via USB?
---------- Post added at 01:53 PM ---------- Previous post was at 01:51 PM ----------
fifarunnerr said:
Google play music stores music as cache. So cache cleaners will remove the offline songs.
Click to expand...
Click to collapse
Not when you pin the songs. It should not be cache-cleaned. Besides, I don't run a cache cleaner.
I, personally haven't had this issue in ages now. I never used to (and still don't) plug my devices into a computer. It may have been account related though in my case. I used to use a separate google account for my music (I shared the account with my girlfriend). I gave up on that approach and uploaded all my music to my own account and deleted the music one. Haven't had the problem since. Could be coincidence, could be something else.
I did find a workaround when I had the problem though. When you go into play music and it acts like it's not been setup, don't do anything, don't try to reset it up. Just reboot the phone. I did this a couple of times when I had the issue and when the phone came back up everything was back to normal, account still related and pinned music still pinned. Admittedly I can't remember the precise point to reboot it but I definitely saw it work.

[Q] Problems with Google Play Music on M8

Hey everybody,
Having an odd issue with my brand new M8, which is completely stock. Few days ago I've received an firmware update (1.57.111.2 / German T-Mobile CID) for my handset. Since that update I'm not able to use Google Play Music while connected to my wlan network. It seems like, that Play Music is not able to recognize my fully functional connection and therefore refuses to download and/or stream music.
All other apps (including Spotify) are able to use my wlan connection without any problems.
Turning wlan off helps to correct that error, but that workaround burns away my included traffic
Here's what I tried without success:
1. Did a factory reset
2. Deleted all wlan connections and reconfigured them
3. Cleared Play Music's caches
4. Contacted HTC (recommended the factory reset) as well as my provider (didn't have a clue)
5. Checked the number of eligible devices with Google (currently 3 out of 10)
Now I'm a bit puzzled on how to solve this issue and wanted to ask, if anybody did experience (and maybe solved) this issue.
Best,
Marc
I'm having the same problem. I received a update from T-Mobile USA for my M8 this past weekend. Google Play Music can't keep on device or stream with "Download via Wi-Fi only" and/or "Stream via Wi-Fi only" checked in settings. I hope it's not draining my data
Sent from my HTC One_M8
smrfd said:
I'm having the same problem. I received a update from T-Mobile USA for my M8 this past weekend. Google Play Music can't keep on device or stream with "Download via Wi-Fi only" and/or "Stream via Wi-Fi only" checked in settings. I hope it's not draining my data
Sent from my HTC One_M8
Click to expand...
Click to collapse
I've discussed that issue with some German M8 users (all on T-Mobile Germany) and it appears to be limited to some Google Apps and to HTC Backup. However one user did reach out to T-Mobile and they're basically just stated, that they're currently looking into that without providing any sort of timeframe within to expect an fix for this. Downgrading the firmware fixes the problem, so T-Mobile must be the ones to blame ... very frustrating.
Hi there,
did anyone solve this issue yet? There is a few of us with an M7 that have exact same issues. I am in UK, so may not be carrier related.
http://forum.xda-developers.com/showthread.php?t=2759800
johnpgreenan said:
Hi there,
did anyone solve this issue yet? There is a few of us with an M7 that have exact same issues. I am in UK, so may not be carrier related.
http://forum.xda-developers.com/showthread.php?t=2759800
Click to expand...
Click to collapse
Hey,
Thanks for pointing that out. Wasn't aware, that this issue affects the M7 too. Unfortunately, I'm really stuck at the moment as everybody involved is pointing fingers at each others. HTC tells me, that T-Mobile messed up ... T-Mobile at least confirmed, that there might be an error. Right now I'm trying to get my M8 replaced, as somebody did break some functionality of my device. A German M8 user pointed out, that the WLAN App from Amped Wireless can be used to confirm the error, as it is not able to detect an established WLAN connection (like some of the Google apps).
However, no solutions
holychain said:
Hey everybody,
Having an odd issue with my brand new M8, which is completely stock. Few days ago I've received an firmware update (1.57.111.2 / German T-Mobile CID) for my handset. Since that update I'm not able to use Google Play Music while connected to my wlan network. It seems like, that Play Music is not able to recognize my fully functional connection and therefore refuses to download and/or stream music.
All other apps (including Spotify) are able to use my wlan connection without any problems.
Turning wlan off helps to correct that error, but that workaround burns away my included traffic
Here's what I tried without success:
1. Did a factory reset
2. Deleted all wlan connections and reconfigured them
3. Cleared Play Music's caches
4. Contacted HTC (recommended the factory reset) as well as my provider (didn't have a clue)
5. Checked the number of eligible devices with Google (currently 3 out of 10)
Now I'm a bit puzzled on how to solve this issue and wanted to ask, if anybody did experience (and maybe solved) this issue.
Best,
Marc
Click to expand...
Click to collapse
I'm really glad to have happened upon this thread, as I'm having the exact same issue on an AT&T M8 that I just purchased a couple of days ago. I updated with the new "extreme power mode" firmware, but now I can't pin music from Google Play at all. Similar explanation and attempted fixes as holychain.
I am having the same issue in Google Music. Also Google+ Fotos has the same Problem: The autosync does not recognize the wifi connection.
HTC One M8 T-mobile Germany- latest firmware 1.57.111. 2.
As posted on the other thread:
johnpgreenan said:
Guys, I found the solution to this. I am now on ARHD 71.1 with all the google apps working.
Such a simple fix (well for me) - when the phone connects to your wifi at setup, it automatically sets it as a mobile hotspot and restricts background data. It's just a tick box - go here: settings / More (under wireless & networks) / data usage / click the 3 dots top right and select mobile hotspots then untick your wifi network.
Post back if it works for you. I will post on the main ARHD thread as well as it might be something Mike was unaware off.
:laugh:
Click to expand...
Click to collapse
I still had to reboot and clear data from the app, but this is working for me. Unfortunately, Play Music is extremely slow to download music right now for me...:laugh:
dankerschen said:
As posted on the other thread:
I still had to reboot and clear data from the app, but this is working for me. Unfortunately, Play Music is extremely slow to download music right now for me...:laugh:
Click to expand...
Click to collapse
Oh thank god I found this thread. This fixed the issue for me, as well as fixing Google photos, and Flickr auto upload. I was almost beginning to regret ditching my 5S for the M8 if the whole reason for me finally switching was due to Google Music being more reliable than iTunes Match.
Whomever set that as default is a jerk.

No Access to Google Search, Play Store over LTE

Hey all,
I finally made the jump to the One M8 from my iPhone a few weeks ago, and I quickly unlocked, S-OFF'd, rooted, and flashed MaximusHD. I had to switch back to my iPhone for a couple of weeks for work reasons, and yesterday decided to switch back to the One. When I booted it up, I saw that an OTA was available for MaximusHD 7.1, so I installed it and realized that I was missing LTE and stuck on HSPA. A quick phone call to AT&T resolved my issue when I realized that it was simply a provisioning problem (since the 4S I had been using is LTE-less). Now for the strange part - after being on WiFi all day at home, I come to work and try to fire up the Google search app (while connected to LTE), no dice. The app throws a "Can't reach Google at the moment." So I fire up Chrome, and try google.com - after a painstaking few seconds, I get "Timed out". I navigated to a different site (CNN), just to test connectivity and voila! - the page loads immediately. I retried google.com, and the site still times out. Also, the Play Store has no connectivity over LTE, also throwing "Connection timed out." All other apps (Instagram, Speedtest, even GMaps/G-mail) work while on LTE. If I force the phone to drop to HSPA (by choosing GSM/WCDMA only in Mobile Network settings), then magically all the forementioned apps and google.com work properly. It seems that all the Google services are "blocked" while connected to LTE. So far I've tried:
- Airplane mode on/off
- Rebooting
- Clearing defaults and wiping all the application caches (as well as the Play frameworks)
- Factory resetting/Wipe Cache
- Flashing a different ROM (VenomOne) and starting fresh
- Confirmed that APN settings are correct (other sites other than google.com work fine)
- Deauthorized my phone in my Google account settings
- Created a new Google account
None of these worked. I also tethered my MacBook to the phone, and was able to access google.com via Safari perfectly fine while the phone was sharing it's LTE connection. I installed Firefox on the phone, and strangely google.com works fine as well. It seems as though any Google services that rely on my login fail to work on LTE, but work perfectly fine over HSPA. Google searches work, the GSearch app works fine, and the Play store loads immediately. Switch back to LTE, all other apps and sites load properly, Google services fail again (now including Sync).
Sorry for the lengthy post guys, but I'm out of ideas. I'm going to (unfortunately) flash the phone back to stock and see if that works, and if it doesn't, I'll drop by the AT&T store tomorrow and see if a new device makes a difference. It doesn't quite add up, unless its a weird provisioning problem. Hopefully you guys can help or might have an idea? Thanks!
Hey man, I'm jumping on board with you on this issue. I've been battling this same exact issue for the last month or so. I've literally tried everything in the book and can't seem to figure it out. Not hijacking your thread, but I was going to create a thread here as well since I'm out of ideas. Here's my experience, hopefully we can knock something out here to fix this plague of a problem.
I've flashed multiple different versions of firmware, multiple different ROMs, cleared every kind of cache you could imagine, etc. Often I can get the issue to disappear for a short while, but it always returns.
I did restore the phone to stock using the factory RUU. That actually did work for a short period of time, but then I started receiving a message that said "Restricted Access Changed - Data Service is Blocked".
That message led me to this site: Nexus 5 Restricted Access Changed Issue - Solved
After being 100% stock, I uninstalled updates for Google Play Services. That worked for 3 days. After 3 days, I connected to wifi for the first time, after I turned wifi off - no connection to the Play Store again.
That was last night. Flashed newest firmware (2.22.401.5) and Insert Coin 4.0.9 this morning... still no good. Google Search and the Play Store time out with "No Connection" messages.
The one thing I believe differs from me to you, is that HSPA+ (GSM/WCDMA) does not work either. I believe you said that worked for you?
Certain little things seem to randomly make it work for a short period of time. Once I flashed cache/dalvik and did a fastboot erase cache - magically worked after that. Though, that only lasted for a day or two.
Think I'm going to jump on Support Chat with AT&T to see if they can provide any help, though I doubt it. I'll update here as I go along so hopefully we can get this figured out. Sorry for the lengthy response.
Same issue, also from CT
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
trailrunnerx said:
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
Click to expand...
Click to collapse
Did you contacted your carrier about this LTE and Google services issues? Cause I can use all Google services on LTE. Its kinda a bummer that you cant use something that you are paying for tho.
Poslano z mojega HTC One_M8 z uporabo Tapatalk
This guy has the same issue: http://forum.xda-developers.com/att-htc-one-m8/help/lte-connection-issues-3-28-401-7-t2913168
He thought it was caused by flashing firmware. But based on your experience, it might just be a carrier issue.

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