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Hi, this is my first post so I will begin by thanking all of the people here that are providing free help.
My HTC Desire was not working, it's a T-Mobile UK handset. About 3 days ago the phone went dead, it turned on but showed a red T-Mobile ring and vibrated about 7 times. I could still go into the recovery mode by holding down the vol down and power.
What I did was I downloaded a T-Mobile RUU for the Desire which is this one, RUU_Bravo_TMO_UK_1.15.110.11_Radio_32.30.00.28U_4.05.00.11_release_122755.exe.
I first took it into the recovery mode then ran the update and it asked me to connect the phone, so I did and it started to update. Everthing went well until it go to around 20% and the bar would not go up anymore, it said it will take around 10 mins, I waited about 20 mins then disconnected the phone and the RUU installer went into some recovery mode and asked me to remove the battery and reinsert it then turn the phone on, so I did that and it started again but this time it was showing a HTC logo and 4 triangles on all corners of the screen.
I connected it again and it started to continue the update from where it left off but it stopped at 45%. I waited about 2 mins to see if it would go any higher but it did not so I disconnected the cable and took the battery out then reinserted it and now the phone does not even turn on.
Whenever I try to turn it on by using vol down and power button it doesn't turn on, if I try by holding the back button and the power button it still does not turn on. If I try to charge it, it will not charge, there is not lights, nothing.
What am I supposed to do?
Could someone please help me with this problem that I am having.
Thank you
Sorry but pulling the cable on a full system update is THE most stupid thing you could have done. And I see you waited for 2 minutes the second time.. that's just ridiculous. No more comments on that.
To help you, you have to have some sort of working software on it in order to fix it using usb, so you look quite screwed. So if pulling and reserting the bat. Doesn't help, there is not much you can do.
Only possible way would be is you could flash it directly via a j-tag port on the mainboard. I believe someone mentioned it once or twice but not heard much of it since.
Hey thanks for your input. I guess i'm gonna have to flash it with a j-tag cable.
I found a Riff Box that says it can unbrick the HTC Desire and unlock it. It's expensive though, do you think its possible to build a j-tag cable for the HTC Desire?
Hello.
I have a SLCD PVT3 HTC Desire
S-OFF, HBOOT 0.93 Data++, InsertCoin 1.08 stable, 32.56.00.32U_5.17.05.23 radio
I was shooting a video with my phone, battery was about 40% when I started, I recorded maybe 5minutes. Then suddenly phone shutdown, I try to reboot, it won't so I suspect it just ran out of battery.
I put it on charger, orange led lights up and I go for a cigarette. Come back 10minutes after and I try to power on, it won't, orange led disappears and nothing happens.
I remove battery, try to boot=no work.
I remove battery, plug in ac charger, phone flashes green and orange led one after another and when I try to power on it won't.
I remove the charger cord and put battery back, try to power it, no work.
I plug in charger cord, orange led comes, I try to power it on, led disappears and phone will not boot.
Then I take charger cord off and remove battery and put battery back, and charger cord back, orange led comes.
I leave it there since it looks like it's charging, an hour or 1½ I come back and there is green led and I try to power on but to no avail.
vol down+power and back+power doesn't work.
So I can't get to fastboot/bootloader/recovery/or boot the phone.
And it doesn't even vibrate when I try to power it.
Is it totally dead?? Help?
Warranty still in place?
Sent from my HTC Desire using Tapatalk
Have you check the battery? the desire does not power up when there is no battery even when on plugged into AC. so it is possible for a faulty battery could make the phone not turn on and not charge.
Yeah, I do have warranty on this thing.
Since the phone won't even power up, is there a way the repair place is gonna find out that the phone is s-off, rooted and has custom rom on it and custom splash screen?
If I could even get the phone to fastboot I could undo all of that but blargh not even that.
Do you really think it would be the battery fault? :S
I don't have a spare battery so I can't try that.
When I connect the charger to the phone while the battery is in, the orange light comes up so it should be charging it.
I don't even have a multimeter to try and see if the battery is dead.
it is possibility that it could be the battery..or maybe even the charging circuitry on the phone. there is no way to say for sure. I am only offering a suggestion.
since you can't even get into the recovery or bootloader. this does not sound like a software issue
lagittaja said:
Yeah, I do have warranty on this thing.
Since the phone won't even power up, is there a way the repair place is gonna find out that the phone is s-off, rooted and has custom rom on it and custom splash screen?
If I could even get the phone to fastboot I could undo all of that but blargh not even that.
Do you really think it would be the battery fault? :S
I don't have a spare battery so I can't try that.
When I connect the charger to the phone while the battery is in, the orange light comes up so it should be charging it.
I don't even have a multimeter to try and see if the battery is dead.
Click to expand...
Click to collapse
Only way is if your friend has desire, or you can buy my new battery, charged only once! Ha
But they probably won't even try and boot it and will probably change it.
Sent from my HTC Desire using Tapatalk
Almost exact same thing happened to me. Desire died for no reason, and it was not the battery. HTC have no way of telling if your phone's rooted if it's dead (or I don't think so anyway), I just sent it off and they repaired it for me under warranty Good luck.
Okay, thanks for your input guys!
I'll be sending it to warranty on wednesday.
Hi all,
I have exactly the similar problem with my HTC Desire.
I do not think so it is a battery problem because when it died it has been already full powered 2 hours ago.
How long would it take to get your phone back from warranty?
Thanks and regards.
lagittaja said:
Okay, thanks for your input guys!
I'll be sending it to warranty on wednesday.
Click to expand...
Click to collapse
Completely forgot about this thread.
SCF Repair fixed my phone under warranty.
Yet again they replaced the mobo
I got the phone back sometime around august 25 or something like that.
Came back as PVT4 :cheers:
Also, after I had it for exactly 2weeks, put it in my pocket accidentally wrong way aka screen not against my thigh->boom slcd broken against table corner..
Shhhhhhhh.. argh.
Sat like 1hr on my ass cursing in my mind and occasionally aloud.
After that, I pulled it together D), inspected the damage and only slcd was broken the digitiser for some miracle was undamaged (huh?) ordered new slcd from uk-hitech, it arrived couple days ago.
Was about to start disassembling it, was staring at the void stickers for few seconds-> bah screw it and screeech scraped them off and continued. Took around 1hr10mins.
And as you can see:
Sent from my HTC Desire using Tapatalk
Hi i have the same problem, i was listening to music when suddenly the phone froze i gave it a minuet to settle but no response, so i pulled the battery and pressed power and it turned on. it got stuck on the htc screen and was stuck their for good 5 minuets, so i pulled the battery again(intending to hard reset from clock work) but this time the phone does not power on at all! only orange led comes when i plug the phone on charge if i press power button the led goes off but the phone does not seem to come on at all. this happened to me when i was abroad few weeks ago, the odd thing was when it happened first time around i left it for like an hour and it turned on like nothing ever happened and worked since untill today. its been good 4 hours since it died =[. its still under warranty but its been s-off will HTC still repair it? did you find out what they repaired on your one ? incase HTC dont repair i can get third party store to repair it but id like to know what the cause is? and by the way the mother board was replaced by HTC before(it died after 2 days when i first bought it, this is the second mother board)
My HOX updated on friday morning, and now, saturday morning it's dead. Won't turn on, is connected to the charger, but it's not showing the charging light. Is it knackered?
What's going on?
I beleive it was updated to 1.29.401.7
Not sure if it's going to help and I no it sounds obvious but, with it plugged in the charger, try holding down the power button for 10-15 secs. Also, try this without it in the charger.
it happens sometimes also on older HTC's. wait until it will turn on. most of the times it will turn on.
if not, try holding power + 2 volume keys all together. maybe it will turn on.
Stakkertoo said:
My HOX updated on friday morning, and now, saturday morning it's dead. Won't turn on, is connected to the charger, but it's not showing the charging light. Is it knackered?
What's going on?
I beleive it was updated to 1.29.401.7
Click to expand...
Click to collapse
I have exactly the same issue, I've tried holding the power button for 15 sec and also while holding down each and both of the volume keys. Nothing seems to work.
I had a similar problem few days ago , just put the charger in and wait for ~10 min then it should turn on ( at least that's how i got it to work )
Just got home and it's charged for 24 hours now. No lights, nothing. Tried all the above.
Meh.
Happened to me also but when running bricked kernel.
If your not running the stock kernel you need to put the phone on the charger and just wait untill the red led starts to blink ( it can take 5mins for this to happen )
Then allow it to blink for a few mins then power on as normal and remove the charger.
It will boot and moan it has no charge so plug the charger back in once its booted fully, then leave it to charge.
once at 100% reboot and bam your back up and running as normal.
I scored a brand new one x from a friend who had upgraded their contract but didn't want the phone. Awesome I thought.....
Plugged it in to charge, charge light came on, battery indicator showed it was charging but after 24hrs on the charger it only went to 16% battery. The next day tried again and the same result. would only charge to about 15% battery after 6hrs on the charger (this was what it was at when I plugged it in to begin with)
End result is a brand new phone that had never been used will not charge straight out of the box. Has been sent in to be repaired but not too sure if that is what should happen when clearly it was DOA. I'd much prefer it was replaced but will see what happens when I eventually get it back.
Does anyone know of a solution or others that have had this problem??
I had this problem the other day, the battery died before i went to bed, so i plugged it in over night and nothing happened, thought it was the charger, tried a different htc charger and nothing again. So i plugged it into my computer and a few minutes later the light started to flash. I let it flash for a few minutes and unplugged it from the computer and plugged it into a charger and turned it on and it charged up.
Long story short, plug it into your computer for a while then turn it on and charge it normally.
allen175 said:
I had this problem the other day, the battery died before i went to bed, so i plugged it in over night and nothing happened, thought it was the charger, tried a different htc charger and nothing again. So i plugged it into my computer and a few minutes later the light started to flash. I let it flash for a few minutes and unplugged it from the computer and plugged it into a charger and turned it on and it charged up.
Long story short, plug it into your computer for a while then turn it on and charge it normally.
Click to expand...
Click to collapse
Sound advice. I did exactly this and it definitely works.
Sent from my HTC One X using xda premium
mhbr12742 said:
Sound advice. I did exactly this and it definitely works.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
That doesn't work for me, I've tried all of the above and nothing works.
Mine came back to life after 24 hours on the charger, and then I did the soft reset described in the posts above.
In the meantime I just received this from HTC. Might be handy for some people.
Dear Richard Baldwin,
Thank you for contacting HTC regarding your HTC One X.
My name is Jonathan and I am a Technical Support Agent for the HTC Written Team.
I’m sorry to hear that you are experiencing difficulties with the device not being able to turn on.
In order to resolve this I would advise that you long press the power key. Please hold the power button for approximately 30 seconds. This has the effect of a soft reset, which would normally be to remove the battery from the device, and will resolve minor software issues.
If that does not work I would recommend that you try to perform a factory reset via the hardware. Before you start the hard reset process you need to be aware that all of your personal data will be wiped from the phone. (Except for data stored on the SD Card or online services.) If you need assistance on how to back up your data please let me know.
To restore the phone to factory settings:
1. With the phone turned off, long press the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select FACTORY RESET, and then press POWER.
4. When asked to confirm, press VOLUME UP.
If the factory reset does not resolve the issue I would recommend that you return the device to the retailer, for an exchange.
Should you require additional support please reply using the link below and confirm the following details.
Full Name:
Address:
Contact Numbers:
IMEI (Found by dialling *#06# from your keypad or in the back of your phone):
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Jonathan
Click to expand...
Click to collapse
Mine didn't come back to life, I've had to send it back to HTC for repair.
Mine crapped out today. It won't start, it won't charge. I'll send it in for repairs, but I hope there won't be problems because of the bootloader unlock... The replacement will have to do without root
Hi guys,
Just an idea. I had this issue with mine on the old recovery. Usb charge from pc for 30 mins let me boot then i could charge from mains. it was an issue with the initial recovery that ment it couldnt be charged while off. Just an idea...........
Phone came back from HTC. They had to replace the mainboard and the battery. WTF happened after the unlock/root? Could it have been a coincidence?
Anyway, I'm staying with the stock software and I'm waiting for my tablet for all the weird mods I wanted
My HTC One X is on a rebooting loop which I cannot stop. I cannot switch the phone on and it only stops rebooting when I allow the battery to drain. Once plugged into the mains it begins rebooting again. The rebooting only goes as far as the quietly brilliant screen then goes blank and a few seconds later fires up again to the same stage and again goes blank.
I know little about phones so any suggestion please keep simple? Thanks
Hold the power button + volume down button as long as it takes to get to the boatloader.
Mr Hofs said:
Hold the power button + volume down button as long as it takes to get to the boatloader.
Click to expand...
Click to collapse
Hi
I have tried that but as soon as the boot loading screen appears - only for a second - it then vanishes before I can do anything and switches off ready to continue to the next loop.
chemistrylab said:
Hi
I have tried that but as soon as the boot loading screen appears - only for a second - it then vanishes before I can do anything and switches off ready to continue to the next loop.
Click to expand...
Click to collapse
Keep trying....i have seen this behavior before. In most cases it stopped bootlooping
Mr Hofs said:
Keep trying....i have seen this behavior before. In most cases it stopped bootlooping
Click to expand...
Click to collapse
I've now been voluming down for about 20mins and its the same thing. the boot screen does highlight in red that the battery power is too low for it to flash...no idea what that means....but if I leave it on charge the loop will go on and on wasting electricity ..
will it help to reboot if the battery had more power?
Do you have it on the wallcharger or the usb connection to the pc ?
Mr Hofs said:
Do you have it on the wallcharger or the usb connection to the pc ?
Click to expand...
Click to collapse
Its on wallcharger but the pc is on
Try it with different combos as well via pc charging, wall charging and off charging !
chemistrylab said:
Its on wallcharger but the pc is on
Click to expand...
Click to collapse
when it's off charge the menu appears which has factory reset and reboot but it's not easy to do this as battery level is so low. I think the battery is on its last legs as before this problem happened the phone had been switching off during use and the battery level went critical at 1% power even though it was not being used. and it was recently charged up.
Is it possible to get a new battery for an HTC one X? I somehow doubt it...I may need to replace the whole thing.
Thanks for your help. I'll keep trying off charge once I charge it up a bit but I'm growing weary.
If you let it reboot continuously and hook it up to the pc it should charge the battery up real slowly. That's a chance you can try. You can also put in a hox+ battery.
Mr Hofs said:
If you let it reboot continuously and hook it up to the pc it should charge the battery up real slowly. That's a chance you can try. You can also put in a hox+ battery.
Click to expand...
Click to collapse
Hi again
Good to know a change of battery is possible. I've given up now....My other half is gonna take the phone to a IT/gizmo wizard bloke who does repairs on gizmos and maybe he can fix it. The Vodafone guy had little idea but we were told something about a flash that might give it enough of a boost to enable a fastboot to work???
If that doesn't work I'll stick to my bonny wee Desire C for the moment.
Thanks for your help. I'll post the outcome of the rejuvenation or demise of my HTC One X.
Has your HTC One X gotten wet at all recently? This behaviour occurred in mine when the phone became wet. The problem was the Power Flex Cable, which can be replaced very cheaply.
chemistrylab said:
My HTC One X is on a rebooting loop which I cannot stop. I cannot switch the phone on and it only stops rebooting when I allow the battery to drain. Once plugged into the mains it begins rebooting again. The rebooting only goes as far as the quietly brilliant screen then goes blank and a few seconds later fires up again to the same stage and again goes blank.
I know little about phones so any suggestion please keep simple? Thanks
Click to expand...
Click to collapse
hi chemistry lab.
i had had the same problem and this post helped me to solve it:
http://forum.xda-developers.com/showthread.php?p=35277532#post35277532
it works,when you charged you have to fresh the OS with the correct method(u can search for your case)
have fun
de4life said:
Has your HTC One X gotten wet at all recently? This behaviour occurred in mine when the phone became wet. The problem was the Power Flex Cable, which can be replaced very cheaply.
Click to expand...
Click to collapse
What do you mean by power flex cable?
The top of the phone may have dipped into the bath...bad idea to google whilst bathing especially when one is tired.
chemistrylab said:
What do you mean by power flex cable?
The top of the phone may have dipped into the bath...bad idea to google whilst bathing especially when one is tired.
Click to expand...
Click to collapse
Yep... it's going to be your Power Flex Cable. It's a small ribbon that goes from the power button down to the top of the motherboard. There are small circuits on it which get damaged when they come into contact with water. It's fairly easily replaceable. I wrote a post a while ago which should help you out if you want to give a manual fix a go:
http://forum.xda-developers.com/showthread.php?t=2638916
Need help /advice please
Im on M9 rooted,s-off, viperone 3.5 rom, supercid, firmware 2.10.401.xx and twrp 3.0.0.0. all fine beforehand.
I was planning to do firmware upgrade, so thought i better check the laptop connections first.( So I haven't done any firmware upgrade or rom change yet.) but..
heres what happened
(note - all was working fine last week, recovery, adb, reboot function were all ok.)
- Yesterday i connected my phone to laptop and my laptop suddenly was not detecting the phone (!). strange. it worked last week. (but the laptop was still able to charge the phone then). Tried different cables same thing. strange.
-so i thought its been ages since a power down. probably needs a proper shutdown and then clean reboot right?
-i shutdown the device using the power button. (I might have accidentally pressed the power button too long and forced a shut down - cant recall )
-but the device shutdown like normal and then just would not reboot. nothing. no charge light even when connected to charger now.
-I tried hard reset press all three (vol and power) buttons for 30seconds (up to 1minute) - nothing. phone still "black screen of death". wont boot. (tried vol up+power or vol down + power all no boot no nothing.) Never happened before. No idea what happened. Any ideas?
Any advice much appreciated
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
iElvis said:
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
Click to expand...
Click to collapse
OK I will try that. My battery was 90% charged before it died. but will try your suggestion and get back to you. hopefully my M9 is not irrecoverable....
{edit}[Update]
When I plugged into charger the charge light does not go on.
but i tried hold all three buttons while in charger, the charge light did begin blinking on and off times, but no reboot.
(i tried that over 10 times, holding upto 3 or 4 mintues till my fingers turned white, sadly no reboot.)
So I left it plugged into charger overnight but same this morning.
Any idea what it could be? I was rooted, S-off and unlocked bootloader so my warranty is history anyway.
Appreciate any ideas/advice. tia.
Having power issues as well..starting to think this m9 is a piece of junk..3 of my USB chargers stopped working on my m9 (they worked before)..one charges on and off very slowly.
ya my M9 just died and still would not boot. So strange, because it was almost all was fine beforehand. it was just it suddenly could not link to my laptop. and after a power down just died.
So after hours and hours of holding all three buttons while charging, not able to boot for days, and leaving charged for nights and no boot...I gave up. Took my phone to HTC service. They said it might take a month and I have no warranty. not happy with this at all and very confused. My guess is it could be the Power IC or some capacitor that just died. No idea. Makes me begin question quality of the M9. I saw a few guys on youtube comments say same thing. Their M9 after shut down would'nt reboot. So its not just me at least.
I saw this same thing happen on the M7. Some weird power/battery gremlins. Annoying they haven't fixed it.
after 5 months of my phone in and out of different HTC services they could not fix my phone power issue and seems they gave up and
replaced with new phone.
so almost 5 months I had no M9. . the power issue really disappointed me.