Help unbricking HTC Desire - Desire Q&A, Help & Troubleshooting

Hi, this is my first post so I will begin by thanking all of the people here that are providing free help.
My HTC Desire was not working, it's a T-Mobile UK handset. About 3 days ago the phone went dead, it turned on but showed a red T-Mobile ring and vibrated about 7 times. I could still go into the recovery mode by holding down the vol down and power.
What I did was I downloaded a T-Mobile RUU for the Desire which is this one, RUU_Bravo_TMO_UK_1.15.110.11_Radio_32.30.00.28U_4.05.00.11_release_122755.exe.
I first took it into the recovery mode then ran the update and it asked me to connect the phone, so I did and it started to update. Everthing went well until it go to around 20% and the bar would not go up anymore, it said it will take around 10 mins, I waited about 20 mins then disconnected the phone and the RUU installer went into some recovery mode and asked me to remove the battery and reinsert it then turn the phone on, so I did that and it started again but this time it was showing a HTC logo and 4 triangles on all corners of the screen.
I connected it again and it started to continue the update from where it left off but it stopped at 45%. I waited about 2 mins to see if it would go any higher but it did not so I disconnected the cable and took the battery out then reinserted it and now the phone does not even turn on.
Whenever I try to turn it on by using vol down and power button it doesn't turn on, if I try by holding the back button and the power button it still does not turn on. If I try to charge it, it will not charge, there is not lights, nothing.
What am I supposed to do?
Could someone please help me with this problem that I am having.
Thank you

Sorry but pulling the cable on a full system update is THE most stupid thing you could have done. And I see you waited for 2 minutes the second time.. that's just ridiculous. No more comments on that.
To help you, you have to have some sort of working software on it in order to fix it using usb, so you look quite screwed. So if pulling and reserting the bat. Doesn't help, there is not much you can do.
Only possible way would be is you could flash it directly via a j-tag port on the mainboard. I believe someone mentioned it once or twice but not heard much of it since.

Hey thanks for your input. I guess i'm gonna have to flash it with a j-tag cable.
I found a Riff Box that says it can unbrick the HTC Desire and unlock it. It's expensive though, do you think its possible to build a j-tag cable for the HTC Desire?

Related

[Q] Help!! Evo wont turn on

I have been rooted for a while and successfully flashed a few Roms/Kerenels using rom manager. I was flashing the newest version of Myn and one of the "warm" kernels that it offered with it. Everything was going normally the rom loaded fashed the rom and kerenel the phone was reseting then out of nowhere i got the image of the white box and android guy with an arrw as if to say "android taken out of box" I left it like that for about 5 min then took the batt out and tried to reset it. I got the same image then i tried vol. up & power it vibrated 3x and did nothing. My buddy had the same problem yesterday and he got it workin. I called him and he said all he did was pull batt/restart over and over till it booted normally. I tried that about 10x then it would not turn on again. Plugged it in, no response no led light up.
Am I bricked past the point of no return, and if not what can I do to get back in business
Stay calm, pull battery out for 5 minutes and then put it back in, then put charger in and see if LED comes on.
did that batt was out for about 20 min plugged it back in nothing
let phone charge 30 minutes
will do.. from what you know does this sound like a typical brick scenario? I feel like I didnt do anything different from all the other times I flashed roms/kerenels it just kinda flipped out on me this time?
it just happened to me, my phone wouldnt turn on or charge. Pull out battery for 1 minutre, (make sure phone isnt plugged in) out battery in, DONT PLUG IN CHARGER YET.
power phone on, once u see the white evo splashscreen, plug charger in and wait seconds and u will see LED turn on.
keep me updated
No mtter what I do or at least nothing ive tried I cannot get the Evo to respond by turning on or lighting up or doing anything
To get into bootloader, you need to press and hold vol *down* and power. Sometimes mine is finicky...be sure to firmly press those buttons, and keep them just as firmly held until you see the bootloader screen.
If that doesn't work, you might have a dead battery. Can you swap batteries with a friend?
I had this happen to me with my girls evo. Its usually related to overheating. Do you happen to have a second battery? If yu had an htc hero, they have same battery. Worked for me.
Sent from my SPH-D700 using XDA App
This happened to me while flashing the newest EViO. Don't worry, if your phone turns on a little youre most likely fine.
Sent from my Detoxed CM6.1.2 Evo 4G!
Never got it working or turned on but I took it to a Sprint tech center andt they gave me a new one... It would not power on even when they opened it up. they just replaced it.

Bricked? Help?

I Really didnt even do anything. flashed cm7.0.2 few days ago
with pershoot kernel
been running fine. never overclocked etc.
just few hours ago my phone kept freezing and when i turn it back on it would show black screen, pulled battery rebooted and froze in bootscreen.
wiped dalvik cache wiped cache rebooted been working fine then froze again
same thing happened
repeated the process then forze again so i thought i would wiped the whole thing so did factory reset and it showed something like E:cant mount/recovery/cache or w/e
(i used gmethod to rooted the device.)
....i flashed miui on top of it then flashed kernel and those error popped up again
....i was scraed rebooted...htc logo
for like 10 min...pulled out the battery....now my phone wont turn on... any ideas?
i know the phone is done for real. when i plug into charger nothing comes up
when i turn it on nothing comes up
when i turn it on to hboot nothing comes up
does anyone know where i can get a new motherboard?
i voided the warranty by doing the spring mod
or new screws with void stickers.
It's possible the battery is having problems, i doubt it though, it seems as though youve hard bricked your phone.
does anyone know where i can get the motherboard or better
OEM htc g2 screws with void stickers?
eunkipark92 said:
does anyone know where i can get the motherboard or better
OEM htc g2 screws with void stickers?
Click to expand...
Click to collapse
Haha
Sent from my T-Mobile G2 using XDA Premium App
By the looks of things, any number of factors could be contributing to your Desires errors. However, it does seem like you've messed up the partitioning on the Desire Z internal memory and its giving you errors for it.
Try these steps.
1. Take the battery out and plug in your charger.
If the light doesnt come up try plugging your USB cable into your PC to charge.
If the light still doesn't come up your Desire Z is gone.
However, if the light does eventually come on, go to 2.
2. If any light comes up, then try turning it on.
If the screen turns on and you see ANYTHING besides black thats GOOD. go to 3
If the screen doesn't turn on there may be a motherboard issue.
3. Now if you can get it to turn on and not show black you should try this:
3a. Plug it into your PC then from there hold VOL DOWN and then navigate your way to Fastboot. It should say FASTBOOT USB or something like that.
3b. Flash a stable ROM onto your phone via your PC by going into recovery, mounting as storage then copying a ROM over. Then just flash the ROM onto your Desire Z and it should be fine.
If all this fails you should send it to a repair shop. There's no way you would get warranty to fix it at this point.
so ok i managed to get mini usb cable
When i conntected my phone to charger last night the orange battery light came on.
but nothing else.
when i clicked voulme down button then connected it to my computer it vibrated 5 times then green light came on.
And on my computer it showed up as Qualcom CDMA technologies MSM.
im searching everywhere to see if i can fix it. at this point any help would be appreciated.
I did notice that even though the phone wasnt turning on the phone was getting hot? (it wasnt connected to the charger obviously.)
when i did battery pull and leave it out it cools down. when i put it back in and turn it back on it gets hot after a while even though the screen and everything does not turn on.
Do this:
Pop out the battery and leave it for maybe 1 minute.
Then put the battery back in and see if the phone gets hot. If the phone does get hot skip passed 3 and 4.
Now assuming the phone doesn't get hot, plug it into your charger for about 5 minutes before turning the phone on. Try and get into Fastboot/Bootloader.
Once in your bootloader, just navigate your way to recovery and flash a new rom.
If the phone/battery gets hot it means its turned itself on as soon as the battery has gone and the phone isn't displaying anything. You should try just plugging the phone into the charger and turning it on. See if you get anything up on the screen. If you do then just jump into recovery and flash a rom.
Otherwise, if the screen always stays black regardless of what you do, send it in for repairs.
Aegishua said:
Do this:
Pop out the battery and leave it for maybe 1 minute.
Then put the battery back in and see if the phone gets hot. If the phone does get hot skip passed 3 and 4.
Now assuming the phone doesn't get hot, plug it into your charger for about 5 minutes before turning the phone on. Try and get into Fastboot/Bootloader.
Once in your bootloader, just navigate your way to recovery and flash a new rom.
If the phone/battery gets hot it means its turned itself on as soon as the battery has gone and the phone isn't displaying anything. You should try just plugging the phone into the charger and turning it on. See if you get anything up on the screen. If you do then just jump into recovery and flash a rom.
Otherwise, if the screen always stays black regardless of what you do, send it in for repairs.
Click to expand...
Click to collapse
yea it stays black no matter what i do,, but it does get hot though.
Farout.. you should really send it to a repair shop then. The reason why is because you can't do anything to the device without the screen on. You can try and hope for it to boot into HBOOT but you would have better luck sending it off on Warranty or to a phone repairs place.
Aegishua said:
Farout.. you should really send it to a repair shop then. The reason why is because you can't do anything to the device without the screen on. You can try and hope for it to boot into HBOOT but you would have better luck sending it off on Warranty or to a phone repairs place.
Click to expand...
Click to collapse
yae the replacement is already on their way
Haha thats brilliant. Don't brick this one lol.

24 hours after software update, my HTC One X won't switch on or charge.

My HOX updated on friday morning, and now, saturday morning it's dead. Won't turn on, is connected to the charger, but it's not showing the charging light. Is it knackered?
What's going on?
I beleive it was updated to 1.29.401.7
Not sure if it's going to help and I no it sounds obvious but, with it plugged in the charger, try holding down the power button for 10-15 secs. Also, try this without it in the charger.
it happens sometimes also on older HTC's. wait until it will turn on. most of the times it will turn on.
if not, try holding power + 2 volume keys all together. maybe it will turn on.
Stakkertoo said:
My HOX updated on friday morning, and now, saturday morning it's dead. Won't turn on, is connected to the charger, but it's not showing the charging light. Is it knackered?
What's going on?
I beleive it was updated to 1.29.401.7
Click to expand...
Click to collapse
I have exactly the same issue, I've tried holding the power button for 15 sec and also while holding down each and both of the volume keys. Nothing seems to work.
I had a similar problem few days ago , just put the charger in and wait for ~10 min then it should turn on ( at least that's how i got it to work )
Just got home and it's charged for 24 hours now. No lights, nothing. Tried all the above.
Meh.
Happened to me also but when running bricked kernel.
If your not running the stock kernel you need to put the phone on the charger and just wait untill the red led starts to blink ( it can take 5mins for this to happen )
Then allow it to blink for a few mins then power on as normal and remove the charger.
It will boot and moan it has no charge so plug the charger back in once its booted fully, then leave it to charge.
once at 100% reboot and bam your back up and running as normal.
I scored a brand new one x from a friend who had upgraded their contract but didn't want the phone. Awesome I thought.....
Plugged it in to charge, charge light came on, battery indicator showed it was charging but after 24hrs on the charger it only went to 16% battery. The next day tried again and the same result. would only charge to about 15% battery after 6hrs on the charger (this was what it was at when I plugged it in to begin with)
End result is a brand new phone that had never been used will not charge straight out of the box. Has been sent in to be repaired but not too sure if that is what should happen when clearly it was DOA. I'd much prefer it was replaced but will see what happens when I eventually get it back.
Does anyone know of a solution or others that have had this problem??
I had this problem the other day, the battery died before i went to bed, so i plugged it in over night and nothing happened, thought it was the charger, tried a different htc charger and nothing again. So i plugged it into my computer and a few minutes later the light started to flash. I let it flash for a few minutes and unplugged it from the computer and plugged it into a charger and turned it on and it charged up.
Long story short, plug it into your computer for a while then turn it on and charge it normally.
allen175 said:
I had this problem the other day, the battery died before i went to bed, so i plugged it in over night and nothing happened, thought it was the charger, tried a different htc charger and nothing again. So i plugged it into my computer and a few minutes later the light started to flash. I let it flash for a few minutes and unplugged it from the computer and plugged it into a charger and turned it on and it charged up.
Long story short, plug it into your computer for a while then turn it on and charge it normally.
Click to expand...
Click to collapse
Sound advice. I did exactly this and it definitely works.
Sent from my HTC One X using xda premium
mhbr12742 said:
Sound advice. I did exactly this and it definitely works.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
That doesn't work for me, I've tried all of the above and nothing works.
Mine came back to life after 24 hours on the charger, and then I did the soft reset described in the posts above.
In the meantime I just received this from HTC. Might be handy for some people.
Dear Richard Baldwin,
Thank you for contacting HTC regarding your HTC One X.
My name is Jonathan and I am a Technical Support Agent for the HTC Written Team.
I’m sorry to hear that you are experiencing difficulties with the device not being able to turn on.
In order to resolve this I would advise that you long press the power key. Please hold the power button for approximately 30 seconds. This has the effect of a soft reset, which would normally be to remove the battery from the device, and will resolve minor software issues.
If that does not work I would recommend that you try to perform a factory reset via the hardware. Before you start the hard reset process you need to be aware that all of your personal data will be wiped from the phone. (Except for data stored on the SD Card or online services.) If you need assistance on how to back up your data please let me know.
To restore the phone to factory settings:
1. With the phone turned off, long press the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select FACTORY RESET, and then press POWER.
4. When asked to confirm, press VOLUME UP.
If the factory reset does not resolve the issue I would recommend that you return the device to the retailer, for an exchange.
Should you require additional support please reply using the link below and confirm the following details.
Full Name:
Address:
Contact Numbers:
IMEI (Found by dialling *#06# from your keypad or in the back of your phone):
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Jonathan
Click to expand...
Click to collapse
Mine didn't come back to life, I've had to send it back to HTC for repair.
Mine crapped out today. It won't start, it won't charge. I'll send it in for repairs, but I hope there won't be problems because of the bootloader unlock... The replacement will have to do without root
Hi guys,
Just an idea. I had this issue with mine on the old recovery. Usb charge from pc for 30 mins let me boot then i could charge from mains. it was an issue with the initial recovery that ment it couldnt be charged while off. Just an idea...........
Phone came back from HTC. They had to replace the mainboard and the battery. WTF happened after the unlock/root? Could it have been a coincidence?
Anyway, I'm staying with the stock software and I'm waiting for my tablet for all the weird mods I wanted

One x will not turn on or do anything for that matter...

Long story short....
Phone would load the home screen and re-start, I tried everything and it wouldn't work. (factory re-set job lot etcetc) anyway I took it back to the store and they sent it away to get repaired. 2 and a half months later I just get it back today.
They tell me its had a new battery, software update, new mainboard and a few other items.
So has been working fine for approx 4hrs..... It does it again... But this time its worse!!!!
I just go to my phone to use it and its switched off.... I try to turn it on, gets past the loading screen and turns off... Try again and it gets to the home screen and turns off. Now it will not turn on at all holding the power and volume buttons does nothing either. Plugged in to my pc or the wall and there is no red led light that used to come on. When in my pc, pc doesn't know its plugged in so it seems like its totally fried. Its doing my head in going back and forth from the store.
Does anyone have any ideas I can try? I have searched and searched and everything that I have read doesn't help it just doesn't do anything.
I am going to leave it plugged in at the wall overnight in case its a battery problem. But I would still expect the red light to come on.
Please please please please someone help
The phone is totally standard.
Thanks
Mike

need help - M9 won't boot at all after a power down. Black screen of death.(Strange)

Need help /advice please
Im on M9 rooted,s-off, viperone 3.5 rom, supercid, firmware 2.10.401.xx and twrp 3.0.0.0. all fine beforehand.
I was planning to do firmware upgrade, so thought i better check the laptop connections first.( So I haven't done any firmware upgrade or rom change yet.) but..
heres what happened
(note - all was working fine last week, recovery, adb, reboot function were all ok.)
- Yesterday i connected my phone to laptop and my laptop suddenly was not detecting the phone (!). strange. it worked last week. (but the laptop was still able to charge the phone then). Tried different cables same thing. strange.
-so i thought its been ages since a power down. probably needs a proper shutdown and then clean reboot right?
-i shutdown the device using the power button. (I might have accidentally pressed the power button too long and forced a shut down - cant recall )
-but the device shutdown like normal and then just would not reboot. nothing. no charge light even when connected to charger now.
-I tried hard reset press all three (vol and power) buttons for 30seconds (up to 1minute) - nothing. phone still "black screen of death". wont boot. (tried vol up+power or vol down + power all no boot no nothing.) Never happened before. No idea what happened. Any ideas?
Any advice much appreciated
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
iElvis said:
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
Click to expand...
Click to collapse
OK I will try that. My battery was 90% charged before it died. but will try your suggestion and get back to you. hopefully my M9 is not irrecoverable....
{edit}[Update]
When I plugged into charger the charge light does not go on.
but i tried hold all three buttons while in charger, the charge light did begin blinking on and off times, but no reboot.
(i tried that over 10 times, holding upto 3 or 4 mintues till my fingers turned white, sadly no reboot.)
So I left it plugged into charger overnight but same this morning.
Any idea what it could be? I was rooted, S-off and unlocked bootloader so my warranty is history anyway.
Appreciate any ideas/advice. tia.
Having power issues as well..starting to think this m9 is a piece of junk..3 of my USB chargers stopped working on my m9 (they worked before)..one charges on and off very slowly.
ya my M9 just died and still would not boot. So strange, because it was almost all was fine beforehand. it was just it suddenly could not link to my laptop. and after a power down just died.
So after hours and hours of holding all three buttons while charging, not able to boot for days, and leaving charged for nights and no boot...I gave up. Took my phone to HTC service. They said it might take a month and I have no warranty. not happy with this at all and very confused. My guess is it could be the Power IC or some capacitor that just died. No idea. Makes me begin question quality of the M9. I saw a few guys on youtube comments say same thing. Their M9 after shut down would'nt reboot. So its not just me at least.
I saw this same thing happen on the M7. Some weird power/battery gremlins. Annoying they haven't fixed it.
after 5 months of my phone in and out of different HTC services they could not fix my phone power issue and seems they gave up and
replaced with new phone.
so almost 5 months I had no M9. . the power issue really disappointed me.

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