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does anyone else have issue with people not be able to hear you with the TP2 - I think its just the way I place the phone when speaking but anyway of increasing the mic sensitivity perhaps?
much appreciated.
JK
Sometimes people tell me this as well. I too think it is just how I am holding the phone, cause once they tell me and I change how I am holding it, everything seems to be fine.
Though, sometimes people say this when on speaker phone as well, and my face is 8 inches away. With full duplex, the speaker phone should work just like having it to my ear.
Hmm.
Hello , i recently bought the Desire HD, and havent been experiencing any problems with it except of one quite annoying.
When im in a call, either outgoing or incoming, the speaker makes a weird crackling noise.
This happens always, and happens on both the phones speaker, and loud speaker (depending on which is selected during call), and headphones(when connected). Ive searched the forum, and some people have been experiencing a sort of problem, but not on the same device.
any help is very much appreciated thank you
I can verify that I'm experiencing the same with my Desire HD.
We discussed this issue already in the german "Android-Hilfe"-Forum. This buzzing, crackling noise seems to affect a small number of desire HD's. Mine was affected too. All the devices have been changed on warranty with no costs for the customer in germany. No matter from which provider they were bought.
Edit: BTW: Wrong Forum, I think. Could an Admin move this thread please?
Thanks for the quick replies guys, appreciate it
Hi All,
My Desire HD has started doing this today too! Really gutted. What has HTC UK support been like this on it? Replacement or repair, and how quick? I dont want to be without a phone long! Is this a widely recognised problem, apart from this thread I dont see much on it. Im wondering if the buzz comes from a loose LED flash cover vibrating caused by the speaker?
Thanks very much
I have the same and I thought it is the proximity sensor opening and closing.
Are you guys sending it back for replacement or are you going to live with it?
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
mohamedgam said:
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
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I sent 2 support cases to HTC at the same time. The one was for tjis issue and the other for something else. The other one was answered next day but for that one, not a word. Does this tell you something?
didnt understand you sir.
mohamedgam said:
didnt understand you sir.
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I say that: I contacted HTC support in regards to this but haven't received a reply. But, I have received replys for other cases. And this doesn't sound good.
i have the same issue
Issue with noise
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
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Click to collapse
Whatever you decide, contact HTC so that they know and work on the problem. As I said, I contacted them but never received a reply which means that they are aware and have no solution.
MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
That must be a different issue. I hear that noise via BT headset when I don't even touch the phone. I believe it's due to the sound frequency change during a call and the low quality speaker cannot handle. It's like using a high wattage amplifier on a low quality speaker and expect to hear deep bass sound. I guess you all know the result of such sound.
I'm also experiencing this problem. Sent the phone in and got it back but the problem is still there. They changed the motherboard and the loudspeaker but that obviously didn't fix the problem. So now I probably have to send it back again.
i just hope this problem can be fixed with software..
hi all,
in my case occasionally during call's even whit sound volume low a ear the person talking with " extremely high pitch feedback sound".
It's a very good phone but that problem is starting to annoying me.
i allready send a email to htc portugal and their response was to send the equipment to the repair center
in you opion what should i do? send to repair?
Thanks
Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
Originally posted by iopy Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
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I will try this and post back...
What I'm experiencing, when I'm on hold with my service provider (Vodafone AU) I can hear the normal on hold music then at random intervals just for a half a second or so the music cuts and there's an annoying crackle noise. Sometimes there is no noise for a while then there can all of a sudden there can that crackle noise every few seconds. Like another person has said for me if I change to loudspeaker it still does the crackle noises and turning the volume down doesn't help. I've tried taking my hand off the phone but it still happens. I have noticed a few times the reception bars icon, drop a bar or gain a bar when this noise happens so maybe there's a link?!? By the way I'm running LeeDroid 1.4.1 (wich is based on HTC's 1.72.405.3 ROM). Also I'm running the Jan 17th Radio version: 12.39.60.19U_26.06.04.06_M.
Right. This could well sound daft but try it anyway! Someone on another forum said it worked for him (her?) and it worked for me with a Nokia E71. The speaker was 'crackling' so I did the usual googling. The answer was, for me, to suck really hard on the speaker a couple of times. Basically the diaphragm gets put out of place and the 'sucking' gets it back.
Try it and see! Though it won't fix the 'feedback-type' noises I'd guess but I find most of those are specific to a particular call. Either call back, or get them to call you back, and all is well.
HTH
Dave
I apologize if these were discussed anywhere else....
Heres the story: I bought my G nexus on opening day and like many others had vertical banding, brought it back to the store and they exchanged it. At first the replacement seemed perfect but now I have these 3 issues:
1) I now notice 2 vertical and 1 horizontal bands mostly on dimmer brightness and grey or white backgrounds...
2) when on a call if the volume goes too high the sound may become crackly
3) occasionally the bluetooth fails to turn on and requires a reboot, as well as hearing the bluetooth connect and re-connect when not on a call.
I went to the store as well as spoke to them on the phone and they are really giving me a hard time over exchanging it again saying they dont notice the screen issues as i describe etc....
My question is as follows, are these issues small enough and widespread enough that I should just "deal with it" and move on, or to pursue as nuch as I can for another replacement?
Any help would be appreciated,
Thanks
Customer service tends to more lenient than store reps try giving them a call and see what happens
they too are giving me a hard time saying that Samsung has no reports of these issues and will probably be fixed in a future software upgrade.
Just got my brand new m8 and after using it a bit I noticed the top boomsound speaker wasnt working. Tried some basic troubleshooting and using it in different apps in no avail. I can hear someone in a phone call no problem though, but if I use the speakerphone or use the phone to play music or something like that it doesn't seem to be working (or maybe be extremely quiet??).
I haven't tweaked the phone yet in any way, completely stock Android 6.0 that it shipped with.
Edit: The top speaker works but it is much, much more quiet than the bottom.
I'm really hoping this is a software issue, any way I can test that out?
Bump. Can someone running marshmallow please test this out real quick for me? Play this on max volume and see if left is considerably quieter than right - https://www.youtube.com/watch?v=hTvJoYnpeRQ
Thanks guys! Gotta love that over a hundred people that saw this and couldn't take about 30 seconds out of their day to try this out for me
Anyways I'm probably sending the phone back. Gonna have to go back to struggling with my old HTC One S while I wait for a replacement.
Actually I'm having a very similar issue.
My phone had perfect speakers since I got it but recently it fell face down and the display went boom! No cracks anywhere though.
The service guys replaced the display but now the top speaker had a very loud crackling, at the max volume level only, when playing deep bass, still loud.
So I take it to service again and this time they made the top speaker very very quiet but the crackling was gone.
I asked them to fix it but they said it's always been like that.
After struggling for some 15 minutes they agreed to look into it. They tell me that they've replaced the top speaker module but the sound is still low.
I can even test the issue using the help app, hardware diagnostics.
Now I don't know how to get it fixed.
Has anyone been on a phone call with their 5x, reclining or lying down for a minute, when the other person complained that your voice suddenly cut out, became muffled, and/or sounds "robotic"?
This is easily reproducible on two new 5x's I bought a month apart. In fact, it's so easy to reproduce that I'm surprised that I haven't (yet) found a thread here on XDA about it. I guess since so few people use their phones to actually talk anymore, and since it only happens when reclining, people probably just chalk it up to bad reception and forget about it.
But there's a thread on the Google support forums and one reddit comment from more than a year ago about it, suggesting to me that this has been happening since the 5x was released. That's not reassuring me about the chances of this being fixed, which is frustrating since the call quality switches from great to terrible entirely based on posture, so it ought to be fixable in software, right? The Google forum thread describes a workaround of disabling the "fluence" noise cancellation entirely, which is not ideal.
(I can't include links to the threads since this is my first post.)
cxseven said:
Has anyone been on a phone call with their 5x, reclining or lying down for a minute, when the other person complained that your voice suddenly cut out, became muffled, and/or sounds "robotic"?
This is easily reproducible on two new 5x's I bought a month apart. In fact, it's so easy to reproduce that I'm surprised that I haven't (yet) found a thread here on XDA about it. I guess since so few people use their phones to actually talk anymore, and since it only happens when reclining, people probably just chalk it up to bad reception and forget about it.
But there's a thread on the Google support forums and one reddit comment from more than a year ago about it, suggesting to me that this has been happening since the 5x was released. That's not reassuring me about the chances of this being fixed, which is frustrating since the call quality switches from great to terrible entirely based on posture, so it ought to be fixable in software, right? The Google forum thread describes a workaround of disabling the "fluence" noise cancellation entirely, which is not ideal.
(I can't include links to the threads since this is my first post.)
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I’m having similar issues, although I never tested whether it might have anything to do with how I’m holding my phone. For me, it’s mostly when I’m having phone calls in my room that people complain to me I that I'd sound like I’m underwater, or standing a million miles away from my phone. Never had anyone tell me those things when I'm talking on the phone outside.
First thought it would be a network issue, but recently had a few Skype calls where the same thing happened.
Just out of curiosity, does your phone’s compass lose its calibration quite often as well?
Google Maps asks me to calibrate the orientation of the phone pretty regularly. A friend of mine with a 5x said that his orientation is always off by a certain amount.
Still, I think the phone can probably be in nearly any orientation while held against someone's ear, so it shouldn't be trusting that to switch into this cancel-almost-everything noise cancellation mode. I'm not sure that there is any use case that is well-served by the way the microphones behave in this mode.
Please try making a voice call and recline for about a minute, and see if the problem repeats itself! You can send feedback about the device in the Settings -> About section.
cxseven said:
I'm not sure that there is any use case that is well-served by the way the microphones behave in this mode.
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Yeah, true. That's why I thought it would be a hardware issue and considered sending it in for repair.
I'll let you know about how my phone behaves when I lean back when I get the chance to do that during a voice call.
EDIT: Sorry, started Googleing around only now. I came across the reddit-thread you mentioned, plus a couple other articles that mention poor call quality with Nexus 6P and 5X devices. All of them suspect it's a software issue, but it looks like it's been around since at least late 2015.
https://www.reddit.com/r/nexus5x/comments/4askst/nexus_5x_microphone_not_working/
http://indianexpress.com/article/te...sers-complaining-of-poor-call-quality-report/
http://finance.yahoo.com/news/having-nexus-6p-microphone-issues-170254603.html
I just ran a test. My problem, as silly as it sounds, has apparently been that I don't usually let my phone touch my cheek when making voice calls. I hold the speaker against my ear, but then point the rest of my phone away from my face. When I press the phone against my cheek, everything works as it should. Figured it out by calling my Nexus via Skype.
um.z said:
When I press the phone against my cheek, everything works as it should.
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I've seen other people report that, and my 5x's also drastically muffle my voice the instant they're not touching my face, but they both ALSO do that after leaning back for a few moments, regardless of how firmly the phone is pressed to my face. Does yours not do that?
cxseven said:
Does yours not do that?
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Tested it again and I'm sorry, but noise cancellation doesn't go rampant on mine when I lean back. It's all been as it should.
um.z said:
Tested it again and I'm sorry, but noise cancellation doesn't go rampant on mine when I lean back. It's all been as it should.
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Which Android version are you on? Also, did you try lying down, or just leaning back a little? I thought the problem must be widespread because it's been happening on two different phones I ordered a month apart.