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I'm still on 4.0.1 ITL41D and haven't had a single update as of yet, am on giffgaff which uses o2's signal but just put in my old o2 sim card but still no update. Anybody had it yet?
Yeah my phone keeps asking me to update. But im running Android Revolution HD. Need to update to 2.1 to get 4.0.2 ICS rooted
Yes, got update this morning as soon as I powered it up
mr_stone said:
Yes, got update this morning as soon as I powered it up
Click to expand...
Click to collapse
what network you on if you mind me asking?
and am patiently waiting I bought this phone because I don't wanna flash stuff anymore it wastes so much time.
and also with the update did your data wipe?
I just got my gnex yesterday imported from the UK. I haven't received update either. Just patiently waiting. No rush for me as I'm in the states and no volume bug here.
Sent from my Galaxy Nexus using XDA App
I also am on giffgaff in the UK. Got my galaxy nexus this morning. It is a yagju build (i.e. should be google, not Samsung updated).
I too am stuck on 4.0.1, kernel ITL41D, so the volume bug hasn't even been fixed, which is driving me mad. As far as I can tell, it should be downloading two updates. The volume fix (ITL41D) and 4.0.2, but I am getting neither.
I tried a factory reset and set up everything from fresh, but no joy.
it toom me like 4days after volumn bug fix was release to et OTA update. By tgat time i was on custom rom.
Ive factory reset now and waiting manually flashes volumn bug and now waiti.g for 4.0.2 OTA or for someone to post a linl to it.
I would edit the mistakes in this post but keyboard is fu*king up abd i cant select text.... another bug
Got mine this morning when I woke up. SIM free here.
Sent from my Galaxy Nexus using XDA App
anyone who wants to update manually heres now:
http://www.androidcentral.com/how-m...-ota?utm_medium=referral&utm_source=pulsenews
I'm sim free as well although on android market it says o2 galaxy nexus? bought if from phones 4 u as carephone warehouse was out of stock, first time I've gone to buy an android and they had none. Played on the note through, that thing i huge.
AleT said:
I also am on giffgaff in the UK. Got my galaxy nexus this morning. It is a yagju build (i.e. should be google, not Samsung updated).
I too am stuck on 4.0.1, kernel ITL41D, so the volume bug hasn't even been fixed, which is driving me mad. As far as I can tell, it should be downloading two updates. The volume fix (ITL41D) and 4.0.2, but I am getting neither.
I tried a factory reset and set up everything from fresh, but no joy.
Click to expand...
Click to collapse
How do i know whether Google or Samsung will Update my nexus?
Am not entirely sure but the is a thread somewhere about it.
Im on Giffgaff and got the update in the early hours of this morning.
My GNEX is sim free and locale is set to US although im in the uk.
My gnex also showed up as "o2 galaxy nexus" in the market but I just edited the nickname in the market control panel so now it shows as "galaxy nexus"
Download Android System Info from Market. If build is yakju then it's a Google build. Anything else is probably a Samsung build.
Got the update yesterday; Ireland.
rubiconjp said:
Download Android System Info from Market. If build is yakju then it's a Google build. Anything else is probably a Samsung build.
Click to expand...
Click to collapse
Under buildinfo -> fingerprint?
Got mine this morning - England
Nothing yet on my uk
It does not matter where you are or what carrier you are on. It only matters what software version you are at, your IMEI is up, and you have internet access. You don't even need a SIM in the phone, only a wifi connection.
Sent from my Galaxy Nexus using Tapatalk
Peikko said:
Under buildinfo -> fingerprint?
Click to expand...
Click to collapse
buildinfo>fingerprint or buildinfo>product should say yakju somewhere.
Unfortunately I cracked my screen today and can't access any of my phone's memory. I can't even see anything on the screen.
I should've started this thread earlier when I first encountered the problem but a little too late for that.
Well my issue is that I have a rooted and I believe it was a custom ICS rom that was based off the AT&T version when it just came out a little while ago. I can't connect to Kies and never could even with USB settings on the phone activated, and deactiaved.
It's kinda crappy that it can't even be recognized to even get my pictures without being forced to connect through Kies. Is there any other way to get it to connect?
I'll eventually get a screen replacement and do it myself since it costs about the same thru the stupid insurance and at least I'll get to keep all my data if I do it myself.
Damn, makes me miss my stupid iPhone sometimes...
Xyberz said:
Unfortunately I cracked my screen today and can't access any of my phone's memory. I can't even see anything on the screen.
I should've started this thread earlier when I first encountered the problem but a little too late for that.
Well my issue is that I have a rooted and I believe it was a custom ICS rom that was based off the AT&T version when it just came out a little while ago. I can't connect to Kies and never could even with USB settings on the phone activated, and deactiaved.
It's kinda crappy that it can't even be recognized to even get my pictures without being forced to connect through Kies. Is there any other way to get it to connect?
I'll eventually get a screen replacement and do it myself since it costs about the same thru the stupid insurance and at least I'll get to keep all my data if I do it myself.
Damn, makes me miss my stupid iPhone sometimes...
Click to expand...
Click to collapse
So this is a no go I'm assuming since there's no response?
Xyberz said:
So this is a no go I'm assuming since there's no response?
Click to expand...
Click to collapse
OK so what u would need to do is make sure USB debugging is enabled, and if u can't see ur screen or access anything I'm afraid ur out of luck, that option needs to be enabled in order for the PC to connect, if it was enabled then make sure u have all the necessary drivers installed in ur PC, if both of those are good then idk, ur only other option is a replacement screen
Sent from my SAMSUNG-SGH-T989 using XDA Premium 4 mobile app
Well bit the bullet and just bought a screen replacement. Luckily I was able to get it unlocked and got all the stuff off. Mainly most important was the pictures that I couldn't get back any other way.
Well to prevent this issue from ever occurring again, it would be wise of you to back up pictures using Google+ Photos.
Sent from my SAMSUNG-SGH-T989 using XDA Premium 4 mobile app
Literally every time i check for software updates i get
"Communication failed"
The server is currently unavailable.
Your device will automatically check for an update within the next 48 hours.
Then if i check again it says device is up to date, you can check for updates again in XXhours. If i go into application manager -> AT&T Software Update and clear data, i can check for updates again but i get the same communication failed. I also tried clearing data and rebooting phone, and it still wont check.
And i can't get Samsung Kies running on my windows 7 pc for some reason, so i can't get updates from there either.
Is anyone else on AT&T experiencing these problems? Any fix for this? I really want that update that adds brightness control to the notification menu.
jefferson9 said:
I really want that update that adds brightness control to the notification menu.
Click to expand...
Click to collapse
I did not update, but hearing that update would disable local search, add new modem. Nothing about Brightness control
There is no brightness control on ATT update. I was having the same problem you were and exchanged the phone. There is no fix as far as I know for the error you are getting. It is a common issue. Search the annoyances (bugs) thread.
I don't know if the OTA update resolves your issue because they day after I exchanged mine the update came out.
Sent from my SAMSUNG-SGH-I717 using xda premium
I also haven't been able to get the OTA update. I assumed it was because I rooted and the device is listed as 'modified'. Is the update worth it?
It is in my opinion, and my usage habbits, for the WiFi stability increase that is gained.
Universal search is stripped (searches conducted on phone do not include on device results, ie contacts).
In other words, if you use the Google search by long pressing your menu button the results from your search will only be pulled from the internet.
I rarely use the search built in, so it hardly mattered to me.
Check out the developer forum for ways around the universal strip if you are rooted and want to update.
Sent from my SAMSUNG-SGH-I747 using xda premium
Well i reseated the SIM card, and removed the little blue tape from the sd slot and the SIM slot, rebooted and still not working.
I wanted to avoid rooting, since the stock software runs so smoothly and i liked being on the latest at&t software. I guess since i can't get OTA updates now theres no reason not to root.
Will this issue be fixed eventually? Or would i be better off exchanging phones while i can?
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
the1stSecond said:
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Well speaking as a software engineer, i'm almost certain its a software issue, most likely with at&t's software update app, or on their servers. Mabey reinstalling the at&t software update application will help?
It sounds reasonable to me. Maybe try the method for No trip flash counter in devoplment? You would be upgrading to the newest firmware and have root and not trip the flash counter. You would still be able to check for ota updates (although should just return the status of your software is up to date since it is a totally stock ROM just with root injected). I imagine that would reinstall the software update service. Although with your knowledge you are way over my head. And whether or not when updating ROMs if that application is reinstalled is something I can't answer.
Maybe just try this first:
Settings> Application Manager> All> AT&T Software Update> Clear Data> Confirm
Power off Phone
Remove battery for at least thirty seconds.
Reinstall battery and power on device.
Try again after device boots up.
Sent from my SAMSUNG-SGH-I747 using xda premium
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
k3y0n4 said:
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
Click to expand...
Click to collapse
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
So, if it's a software issue why is it two identical devices running the same software from the factory yield different results? I.e. my first device would do exactly as your original post outlines, then my replacement device had no issue checking for updates (same stock software, same device form factor).
If you search there are a lot of examples of complaints of this exact issue.
I am also very interested in this because even though there are many complaints out there, the only answers seem to be;
1) who cares this is xda and we update through Odin/cwm etc...
2) replace it.
Good luck, I hope you guys find an answer.
Sent from my SAMSUNG-SGH-I747 using xda premium
jefferson9 said:
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
k3y0n4 said:
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
Click to expand...
Click to collapse
You can bypass the wait time between checks by going into application managment -> at&t software update and clearing data. Then you can try to update again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I've had similar issues checking for updates. i gave up and pulled the first update with the USALG1 rom posted in the development forum sticky. I too have several apps disabled (actually moved out of the system/app dir) and was wondering if that possibly caused issues. I never did try updating through kies though.
My kies wont even run on my windows 7 64 bit. There seems to be alot of people having problems with kies on win7 64 bit, nothing from samsung either. So theres really no way for me to get updates
This is How I Got My Phone to Update
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
AndroidLonghorn said:
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
Click to expand...
Click to collapse
When you got it to work, exactly what apps did you force close and clear data? Just AT&T software update? Any others?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I force closed the At&T Software Update app and I think the Samsung Push Service. It is really the AT&T software update app that finally started downloading immediately after trying it again.
So I finally attempted the Keis connection and it worked immediately. I don't know what other problems people are having, but when I installed it on my Win7 x64 machine I had the S3 connected. After I ran the software for the first time it mentioned an update and proceeded to update it. Keep fighting the good fight jefferson9.
Hey guys, I bought a Galaxy Nexus almost a week back but as its not launched officially in India its not under warranty and so I can't get it replaced.
Out of the box it came with ICS. Everything was going fine including Bluetooth file transfers. But the phone went to a boot loop (stuck at boot animation) when I tried to activate Bluetooth. Mind you that Bluetooth had been working fine, I got this issue all of a sudden.
I went into recovery mode and recovered my phone but all data was lost.
Later I updated to official stock ICS. Again the Bluetooth worked fine for few days and later suddenly went into a boot loop. I recovered my phone but this time too lost all my data.
Now I'm obviously very scared to use Bluetooth. Some people say that its a faulty firmware and I should flash another firmware.
What shall I do? Could this really be a firmware issue? And if yes then which firmware shall I flash and how to flash?
Currently I'm on stock JB on my GSM GNex which is unrooted and has a locked boot loader.
AbhishekS said:
Hey guys, I bought a Galaxy Nexus almost a week back but as its not launched officially in India its not under warranty and so I can't get it replaced.
Out of the box it came with ICS. Everything was going fine including Bluetooth file transfers. But the phone went to a boot loop (stuck at boot animation) when I tried to activate Bluetooth. Mind you that Bluetooth had been working fine, I got this issue all of a sudden.
I went into recovery mode and recovered my phone but all data was lost.
Later I updated to official stock ICS. Again the Bluetooth worked fine for few days and later suddenly went into a boot loop. I recovered my phone but this time too lost all my data.
Now I'm obviously very scared to use Bluetooth. Some people say that its a faulty firmware and I should flash another firmware.
What shall I do? Could this really be a firmware issue? And if yes then which firmware shall I flash and how to flash?
Currently I'm on stock JB on my GSM GNex which is unrooted and has a locked boot loader.
Click to expand...
Click to collapse
Never heard of this. With all data lost, do you mean the /sdcard partition as well?
I'm sorry I didn't get you. GNex doesn't have a SD card slot, right?
AbhishekS said:
I'm sorry I didn't get you. GNex doesn't have a SD card slot, right?
Click to expand...
Click to collapse
Correct. That's why I said partition.
Sent from my Galaxy Nexus using Tapatalk 2
Well this is my first Android so I don't know much about partitions.
Well when I wipe my phone / factory reset, ALL my data gets removed including images, music, videos, contacts, messages, calendar events, 3rd party apps, etc.
Someone please help.
Bluetooth Boot Loop
Im having the same problem.. Please let me know if you found a solution.. I'll give you update if I find one myself..
The list of Android units that I have encountered this was with
2 units of Asus TF101G and 1 unit TF300T
My TF101G was fixed when I installed a Custom ROM (Revolution HD)
I'm open to rooting my phone but not to unlock the bootloader to keep the warranty..
Hard Reset fixed it but after a few days when I activate the Bluetooth it will start with the Boot Loop.. It's very frustrating to install apps and everything.
Perhaps is it related with the files I installed?
Afaik, bluetooth radio is controlled by the baseband. What version are you guys using?
Im currently using TF300T
Asus Official WW Jellybean ROM
I think It's not related with the JellyBean coz I expereienced it with ICS before when Im using TF101G
The baseband of my GNex is I9250XXLF1. I am on official JB (4.1.1) on yakjuxfw.
Please help me, this is really annoying and I'm very scared to activate Bluetooth now.
AbhishekS said:
The baseband of my GNex is I9250XXLF1. I am on official JB (4.1.1) on yakjuxfw.
Please help me, this is really annoying and I'm very scared to activate Bluetooth now.
Click to expand...
Click to collapse
You are on the latest baseband and Android version. And since you are completely stock and the problem also manifested itself on ICS, I'm going to say you are probably having a hardware issue there.
That's really sad to hear. And as the GNex is not available officially in India, I can't get it replaced either.
BTW you said 'probably', what can be the other possibility?
Well I too have something to elaborate. Both the times (on ICS and JB), the problem occurred while activating Bluetooth from Notification Toggle (downloaded from Play Store). It's not that whenever I used Notification Toggle did the problem occur. Several times Bluetooth successfully got activated using Notification Toggle.
So as much as I feel that it could be a problem of Notification Toggle, I feel that the opposite is possible too.
Another thing is that I had downloaded a paid app for free from a torrent website. Tapatalk to be precise. Many of my friends suggested that and I wanted to try it out and so downloaded it from torrents. On both bootloop occasions, that 'pirated' copy of Tapatalk was present in my phone.
Now I have purchased Tapatalk, uninstalled that pirated copy, uninstalled Notification Toggle and now I just tried three Bluetooth transfers with my system (2 send and 1 receive) and they took place perfectly. Is it possible that the pirated copy of Tapatalk was causing the issue?
I know it's not ethical and even against the XDA rules to discuss about such pirated copies but I didn't want to hide anything when asking for a solution to my issue.
AbhishekS said:
That's really sad to hear. And as the GNex is not available officially in India, I can't get it replaced either.
BTW you said 'probably', what can be the other possibility?
Well I too have something to elaborate. Both the times (on ICS and JB), the problem occurred while activating Bluetooth from Notification Toggle (downloaded from Play Store). It's not that whenever I used Notification Toggle did the problem occur. Several times Bluetooth successfully got activated using Notification Toggle.
So as much as I feel that it could be a problem of Notification Toggle, I feel that the opposite is possible too.
Another thing is that I had downloaded a paid app for free from a torrent website. Tapatalk to be precise. Many of my friends suggested that and I wanted to try it out and so downloaded it from torrents. On both bootloop occasions, that 'pirated' copy of Tapatalk was present in my phone.
Now I have purchased Tapatalk, uninstalled that pirated copy, uninstalled Notification Toggle and now I just tried three Bluetooth transfers with my system (2 send and 1 receive) and they took place perfectly. Is it possible that the pirated copy of Tapatalk was causing the issue?
I know it's not ethical and even against the XDA rules to discuss about such pirated copies but I didn't want to hide anything when asking for a solution to my issue.
Click to expand...
Click to collapse
If the problem happens again, I think you have to return it to where you purchased it from as it may be a hardware defect. Let's just hope it doesn't happen again. And I know you mentioned India does not officially sell the Galaxy Nexus. All the best!
Sent from my Galaxy Nexus using Tapatalk 2
and yes, it happened to me too. Its bootloop, then i took the simcard out, then power on again, but takes a long time, only X logo for more than 10 minutes. Then its going to menu. Then, well, i check the settting, turn on the bluetooth again, bump ! it happened again.
FYI, device not rooted, bought three days ago, and its LOCKED.
kanded said:
and yes, it happened to me too. Its bootloop, then i took the simcard out, then power on again, but takes a long time, only X logo for more than 10 minutes. Then its going to menu. Then, well, i check the settting, turn on the bluetooth again, bump ! it happened again.
FYI, device not rooted, bought three days ago, and its LOCKED.
Click to expand...
Click to collapse
Is the problem solved for you? If yes, then how?
@Kanded: Can you please tell whether it's solved or not?
The same problem with me!!
Not just in the GNex, it also happens with me in my HTC One V.. I can't find a fix anywhere on the internet? There's no one who can tell why this happens? I change ROMs but still it happens in every ROM! :crying:
I use Bluetooth for a few days... and BOOM! on one day it suddenly goes into boot loop....
That is exactly the issue I face, exactly the same.
Sent from my Galaxy Nexus using Tapatalk 2
Hey guys, I'm new here, so this thread is probably on here somewhere, but oh well. I can't update my S3 OTA or through Kies. I know there is an update, as my friend got it fine on his yesterday (it's the one with the brightness slider in notification center). On OTA, it says communication failed every single time, then says up to date. I have tried clearing data and all that as well. And in Kies, it also says I have the latest firmware, even though I know I don't. Any ideas? I really don't want this happening when Jelly Bean comes out. Oh yeah, I'm not rooted or anything by the way, I'm still on stock for now.
I have the same exact issue. I think it has something to do with ATT and the phone not being set up right in their system. Did you by chance have an iPhone before your S3 and use the same Sim card?
Mine wouldn't find the ota on the phone. I searched around here and found a thread someone had started that has instructions on how to download the flashable zip and install it via CWM. Worked like a champ. If you are rooted this is the way you'll want to go
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Yes I did come from an iPhone. And I am planning to root soon so I might have to try that.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Hey do you mind giving me instructions on how to do that? And is there a safe way to root my phone on a Mac? And last of all, can I still get updates such as Jelly Bean on a rooted GS3 without losing root without messing anything up? Sorry I'm coming from iPhones and jailbreaking so I'm not familiar with all this.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Vanillamarble said:
Hey do you mind giving me instructions on how to do that? And is there a safe way to root my phone on a Mac? And last of all, can I still get updates such as Jelly Bean on a rooted GS3 without losing root without messing anything up? Sorry I'm coming from iPhones and jailbreaking so I'm not familiar with all this.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I've always recommended returning whatever device you have back to 100% stock (as it was out of the box) before taking any official updates. I've heard ppl say they can take them just fine while still rooted - but they lose root. Sometimes you can simply re-root, sometimes you have to wait for a new exploit to be discovered before you can root again. In light of this, I always wait a week (sometimes less) after a new OTA (Over The Air) update is released, just to be sure I can regain root immediately. Welcome to the wonderful world of Android OS!!!
[edit] to answer your post about not being able to take the last OTA update. Have you tried a factory reset? Through Android Recovery? You will lose personal settings and contacts if you dont back them up. But, it may solve your update issue. Another thing I know, that a lot of ppl do is - as soon as you buy a new device, such as the awesome Galaxy S III, is to immediately do the factory reset. (Who knows how many employees have goofed around with the new toys they just got in stock)
I had the same problem with not being able to get the OTA update on my S3. Turns out it was a bad sim. As soon as I got a new sim from AT&T everything worked fine. Wish I would have done that first cause I spent hours on the phone with AT&T and Samsung trying to fix the problem. Good luck. Hope that works for you.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Same issue here. Just spent a couple hours this Saturday at an AT&T store - end result is that they are swapping it out under the manufacture 1 year warranty.
Sim replacement did not fix it for me.
Tech support over the the stores land line says that the option to push OTA to phone is greyed out and not selectable with my account.
They are sending me a new phone so we'll see.
G-Man. said:
I've always recommended returning whatever device you have back to 100% stock (as it was out of the box) before taking any official updates. I've heard ppl say they can take them just fine while still rooted - but they lose root. Sometimes you can simply re-root, sometimes you have to wait for a new exploit to be discovered before you can root again. In light of this, I always wait a week (sometimes less) after a new OTA (Over The Air) update is released, just to be sure I can regain root immediately. Welcome to the wonderful world of Android OS!!!
[edit] to answer your post about not being able to take the last OTA update. Have you tried a factory reset? Through Android Recovery? You will lose personal settings and contacts if you dont back them up. But, it may solve your update issue. Another thing I know, that a lot of ppl do is - as soon as you buy a new device, such as the awesome Galaxy S III, is to immediately do the factory reset. (Who knows how many employees have goofed around with the new toys they just got in stock)
Click to expand...
Click to collapse
Read through the thread guys - there are other answers given besides just swapping the sim card...
Ok I'm going to try a factory reset. Wish me luck guys.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Just did a factory reset, and it didn't help at all. Now I've got to get everything back on my phone. Coming from iPhone, I will say that Apple has a heck of a lot better backup system. I do 0refer my GS3 though. Ok so any suggestions now?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
you've tried to update over cell network AND WiFi... correct? same error each time?
I'm not sure what else to suggest except trying a new sim card like someone else suggested... beyond that, a replacement device. Sorry man, wish I could be more useful...
[edit] The only other thing I can think to try would be to completely remove all your current USB Drivers for Samsung from your PC and reboot the PC, then re-install the USB Drivers, and try Kies again. If it still doesn't work, try a different PC.
Well I'm going to try a different computer, and if that doesn't work, I'm going to an AT&T store. Thanks for all the help guys.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app