If you have any questions I will answer them for you, but I will try to explain it as simple as I can.
When was your last upgrade used? If it was used before March 31st 2010 you should not lose the upgrade as you've already reached the 1 year mark. The system could change it, at which point you'd have to call and ask them to reset it, in a very kindly manner because they can say no.
If it was used after March 31st, you will lose it unless you've been with Sprint for 10 years or more, or you are on one of the new plans that still qualify you for yearly upgrades: $89.99 or higher for individual plans and $169.99 for family plans.
If you've been with Sprint 10+ years you will never lose the yearly upgrades (unless Sprint completely scraps the program). Same thing goes if you are on one of the plans I mentioned above.
If you're confused, let me know.
umm i just spoke to a rep and she said that i'm elgible for an upgrade on july 1 2011. and i'm only on the 69.99 and only been with sprint for a year. did she lie?
If you've been with Sprint 10+ years you will never lose the yearly upgrades (unless Sprint completely scraps the program). Same thing goes if you are on one of the plans I mentioned above.
If you're confused, let me know.[/QUOTE]
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Ok, so I upgraded june 4th 2010 when I got my evo. So I will not get my upgrade this june? I was told I didn't have to worry this year? I really hope I am understanding this wrong.
shiftwig113 said:
umm i just spoke to a rep and she said that i'm elgible for an upgrade on july 1 2011. and i'm only on the 69.99 and only been with sprint for a year. did she lie?
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Not necessarily, but come April 1st the program changes so your upgrade would be removed from July 1st 2011 to May 2012 as you're not meeting the newer qualifications to give you 1 year upgrades.
Okay:
3 Lines
Switched to Sprint / Contract started the day the evo launched
Currently have $150 dollar discounts x 3 - Says they were available the 1st of the month, but have been there since December.
Going to loose them or not, and if so, when - what do I have to do to get them back?
Ok, so I upgraded june 4th 2010 when I got my evo. So I will not get my upgrade this june? I was told I didn't have to worry this year? I really hope I am understanding this wrong.
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Correct, because the program changes and the price plan you have to meet to qualify you for year upgrades go up. Unless you switch to a qualifying plan, you will not qualify June 4th 2010. You would have to call back in June and ask for an upgrade reset.
Hrshycro said:
Okay:
3 Lines
Switched to Sprint / Contract started the day the evo launched
Currently have $150 dollar discounts x 3 - Says they were available the 1st of the month, but have been there since December.
Going to loose them or not, and if so, when - what do I have to do to get them back?
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This is an odd scenario, you switched all 3 lines June 2010? If so, how are all 3 lines qualifying for full upgrade? Only your main line would. Did you buy your Evo on the street or at full price? It could also be a system error that shows you qualify on all 3 lines instead of just the main line, in this case there's a 50/50 chance the system will not kick your upgrade once they do the sweep April 1st.
DirtyShroomz said:
This is an odd scenario, you switched all 3 lines June 2010? If so, how are all 3 lines qualifying for full upgrade? Only your main line would. Did you buy your Evo on the street or at full price? It could also be a system error that shows you qualify on all 3 lines instead of just the main line, in this case there's a 50/50 chance the system will not kick your upgrade once they do the sweep April 1st.
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Ha, that's why I posted it...it hasn't remotely matched anybody else's scenario.
We switched from att to sprint (never been with sprint before) in June....maybe it is a system error!
I called and asked and the Guy said that all 3 qualified for $150 discounts.
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what if my plan is almost 10 years. its like 2 or 3 months from 10 years in april
shoobshoober said:
what if my plan is almost 10 years. its like 2 or 3 months from 10 years in april
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Then in April you will qualify for yearly upgrades.
On April 1, can Evo owners call in to have their upgrade for this year reset, to potentially get a Nexus or Evo 3D?
PikkonX said:
On April 1, can Evo owners call in to have their upgrade for this year reset, to potentially get a Nexus or Evo 3D?
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No, as your upgrade would not have been due until June (assuming you upgraded in June)
I last upgraded Dec 2009, so I have been sitting on my 1 year premiere upgrade for a few months. I won't lose it April 1 and be stuck with the $75 off upgrade until I hit 22 months will I?
dec3ption said:
I last upgraded Dec 2009, so I have been sitting on my 1 year premiere upgrade for a few months. I won't lose it April 1 and be stuck with the $75 off upgrade until I hit 22 months will I?
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No, the system will change it automatically but you can call to have them reset it.
Last year I used an upgrade on another line on my account. Purchased it from radio shack, activated on the other line then went home called sprint and had the evo activated on my line.think I could get away with this again? I really would like the new evo and give this one to my brother but need to use his upgrade since he is the primary for some reason and gets the yearly upgrade.
blakeboys said:
Last year I used an upgrade on another line on my account. Purchased it from radio shack, activated on the other line then went home called sprint and had the evo activated on my line.think I could get away with this again? I really would like the new evo and give this one to my brother but need to use his upgrade since he is the primary for some reason and gets the yearly upgrade.
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Yes, this is common practice - to use another lines upgrade and switch the phone to whatever line you want.
What I really meant is that will I run into any issues when June 1st hits and I want to reset my upgrade to this year?
PikkonX said:
What I really meant is that will I run into any issues when June 1st hits and I want to reset my upgrade to this year?
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Yeah, theres a 50/50 you'll get a rep that doesn't "try" or is strictly by the book.
My bill is 175 a month with tax and insurance do I remain qualified
baller2319 said:
My bill is 175 a month with tax and insurance do I remain qualified
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No, it has to be $169.99 base price plan, nothing added and the $10 premium charge doesn't count either
Ok I will have been with Sprint for 10 years on July 4th of this year and I will become a Premier Gold customer, now normally every July (last year I got my EVO July 10th) I can upgrade my phone.
So my question is will I automatically be eligible for my Premier Gold upgrade ($150 off) come July 10th since I have already done a year of my contract. Or will I have to wait until NEXT July to upgrade?
You should be able to even if your only eligible for the $75 off you can talk to someone at sprint and they can push a full upgrade through they did that for me last year for the og evo 4g
I found out today also about the the year deal. We have been with sprint for nine years. Pretty cool I guess.
You should be eligible for a full one this July. If not, just call sprint. Ask them about the ten year thing and ask them to describe in detail. Then ask about the new premier tiers and how they differ from old way. Be nice. Today, I was able to move from next November to this November. They will not mind doing the tier override if it is close to one year.
But I think in your case, you will have a compelling case. Just tell them about your loyalty to sprint and they will be happy to give you eligibility.
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If your 10 year anniversary is July 4th you can upgrade on Aug 4th (if you are not already eligible). You have to wait 1 billing cycle for it to show up.
buttered_popcorn said:
If your 10 year anniversary is July 4th you can upgrade on Aug 4th (if you are not already eligible). You have to wait 1 billing cycle for it to show up.
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Ok that sucks hopefully I can get them to give me it in July. If not I'm gonna use my dads upgrade for my self and when he wants to upgrade he can use mine. I'm giving him my EVO 4G when I get the E3D so he wont need to upgrade for a while anyway.
But thanks for the info guys!
Okay so I got my Epic at release, so one year ago tomorrow.
Now I went to check and see if I'm eligible for an upgrade and the site tells me this:
"Save $75 on a new phone in 1 day(s) on 09/01/2011 or save $150 on 07/01/2012."
Now does this mean $75 off of the FULL price of a phone or off of the new activation/ new upgrade price?
Thanks guys.
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that would be $75 off FULL retail price.. unless you're a Gold premier member..
I'm not sure if i am to be honest lol.
So you don't get an upgrade until your two years is up on this contract unless your a gold premier member?
Rubbish!
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yup, standard cell company contract. 2yrs till you qualify to reup your contract and get new contract pricing on a phone. (unless you're Gold with sprint then it's every 12 months or so)
Yup there was a big fuss about it in march (or april idk) that changed everyones premeire status to silver that didn't meet special requirements like being with sprint for ten years or have a really high monthly bill. I called up sprint to demand my upgrade back when best buy was giving epics away for free on upgrade so after an hour and a day of waiting I got my free epic. I dont think they are as lenient now but you can try
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Yeah I remember that fuss. Haha, glad to hear you got one free. Spent $199 on mine ;P
I've got two phones on my plan but its only $139 without addons like 4g so I might just upgrade to a plan that's $169 and get gold, wait the 3 month requirement than upgrade.
That should work, no?
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Another option
at 14 months you should be able to call and pay 75$ and they will reset your account so you can take advantage of the sale prices of having a full upgrade. It's the buy up program or something like that.
I've been with Sprint for 11 years and I'm not considered "gold"
So i have the epic 4g and i'm looking to upgrade to the epic touch 4g. I dont have an upgrade on my account until october 2012, but the other line on my account has an upgrade on october 1st this year. I went to a corporate sprint store and they told me that they dont have the ability to upgrade my phone using another lines upgrade anymore. Any way around this without paying 500$?
Upgrade the other line and when you get home call customer service and have them switch the phone numbers.
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Just upgrade the line thats eligible at Best Buy or Radio Shack and then call sprint customer service to do an ESN swap on the phones, placing your old phone on the upgraded line and the new phone on your number. That is assuming the person using the other line is okay with having your old phone.
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anyone think if i went this Saturday to sprint which would be the 17th they would push my upgrade up by 14 days or am i pushing it?
brfitzp said:
anyone think if i went this Saturday to sprint which would be the 17th they would push my upgrade up by 14 days or am i pushing it?
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I'm pretty sure they will have no problem with this as its only two weeks but really it depends who you talk to...
Up till last week Sprint has my upgrade date as June 1st 2013, they corrected it some time in the last week to Feb 2014... Did they fix every one else's or is this what I get for complaining they charged an upgrade fee even though they told me they wouldn't.
Sent from my SPH-L710...if some one helps you press the thanks button
My upgrade was never early - it's 20 months from now.
If I were you, I would've bought another SGS3 online and sold it on CL for $600.
He meant for those ppl that posted a while back ago when they got their s3. Good amount of ppl reported that their upgrade was around June 1st of 2013. I bought this off contract so my upgrade is one June 1st
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Yeah mines was changed to Feb. 2014 from June 2013.
Sent from my Jelly Beaned Kindle Fire!
sprint actually messed up my upgrade.
i purchased an upgrade for $165 through the buy up plan to get the evoLTE. ($165+$200) so i got it for a little more than $365. returned it, then sprint never reset my eligibility. so of course i called in complaining.
the rep at sprint didnt realize I was not initially fully eligible to upgrade, but reset my eligibility to the full discount! so I got the s3 for $200.
you think i was going to say something? NO! lol
Success100 said:
sprint actually messed up my upgrade.
i purchased an upgrade for $165 through the buy up plan to get the evoLTE. ($165+$200) so i got it for a little more than $365. returned it, then sprint never reset my eligibility. so of course i called in complaining.
the rep at sprint didnt realize I was not initially fully eligible to upgrade, but reset my eligibility to the full discount! so I got the s3 for $200.
you think i was going to say something? NO! lol
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So you got your $165 back?
chrischoi said:
So you got your $165 back?
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yep, they werent supposed to do that either. I was told that the $165 was non-refundable, but I got that back also