Your device does not support software upgrading via Kies? - T-Mobile Samsung Galaxy S II SGH-T989

UPDATE: EDIT: Ok after about 3 hours of doing anything possible to fix this, I formatted my SD cards and now everything is OK...
Okay, so with the recent news about ICS coming around soon, I decided to take a look at Kies and see if there was any update.
Kies states "Your device does not support software upgrading via Kies". Since I had the phone rooted and running a custom ROM, I returned it to stock using http://forum.xda-developers.com/showthread.php?t=1350357, but the same message still persists?
I couldn't find any answers using the forum search or google. Is the phone supposed to be like this or what's going on here?
Thanks for any Help!!

If you are still rooted it won't work. Im running stock ROM with root and i can't update with Kies either.
Sent from my SGH-T989D using xda premium

So I have to unroot it first, then flash the stock images?
Shouldn't flashing back to stock taken out the root? Sorry Im a newb so I need some clarification.
EDIT: Can anyone guide me to an unroot guide for telus? All the threads I find seem to have links that no longer work.

From what I can tell, my device is unrooted and completely stock, but I could be wrong, I dont know.
This is what my about looks like right now

Follow this
http://forum.xda-developers.com/showthread.php?t=1420065

Related

[Q] Kies question

Hello, I have done nothing to my SGS II epic 4g touch but root it and custom recovery. For some reason I can never get kies to connect to my phone (Ive tried kies and kies mini also kies air) My first question is would just rooting it cause kies not to work? I would like it to work so that when the official ICS update comes out I can upgrade.
I've purposely not tried a custom rom or kernel cause I knew the official update is close and wanted to make it easier on myself. I read on other sites that the euro version of ICS had to be done via kies and not ota. So I would really like to get kies working.
Also since I cant get kies to work I have no way to check if/when ICS is available I'm guessing when it is it will be all over this site? Would that be a correct assumption?
Thanks for any info
You can wait a few hours/days after the official ICS is released and flash a stock rooted version of it, if you take the official update you may be waiting even longer than a few days before you can re-root your device.
Sent from my SPH-D710 using xda premium
Rooting alone would not cause kies to stop working. Kies in general isnt that good and alot of devs seem to take it out of their roms. Idk about the international rom update using kies, but i would assume that when ics is ready for our phones, it will be pushed through an ota. And yes, when ics hits, it is guaranteed to be all over the forums.
Sent from my SPH-D710 using xda premium
Ok that's what I thought. I wont worry about trying to get Kies working then. I'll just keep my eyes out for a official stock but rooted ICS release here.
Thanks guys for the help and information.
JDinAZ74 said:
Ok that's what I thought. I wont worry about trying to get Kies working then. I'll just keep my eyes out for a official stock but rooted ICS release here.
Thanks guys for the help and information.
Click to expand...
Click to collapse
That's the best way cuz there's no telling how long you could end up stuck unrooted after taking an ota. With the Evo4g after the GB update ppl were stuck with locked bootloaders and no root for like 2 or 3 months
Even with all the leaks you never know what will be pushed in an ota you can end up with a new bootloader that blocks Odin/current rooting methods or any number of tricky things to try to keep the carriers in control
Sent from my SPH-D710 using xda premium

[Q] 4.04 update will not install on rooted Galaxy nexus help

So I am running the stock rom but have root access. the update pops up every 5 minutes to remind me to install it. I let it install and about 3 second in i get a yeild sign with an exclamation point in it. and the phone stops there. I waited for about 3 hours and nothing happened. Anybody know what I need to do here? I used Galaxy Nexus root toolkit v1.3 to root my phone. BTW i am with verizon
For as far as i now you cant update a rooted device. i sugest unrooting an try to update agian.
reply
yea that's what I thought I was going to have to do. but wanted to see if there was an update package someone had made for rooted devices like some others had.
nvm i think im going to trade the phone
So no one has an answer on this?
jordi97 said:
For as far as i now you cant update a rooted device. i sugest unrooting an try to update agian.
Click to expand...
Click to collapse
Yes you can. You can't update a phone with CWM recovery though.
Sent from my Galaxy Nexus using xda premium
Correct a rooted phone can update but not with any custom recovery. You need to flash back to the factory stock recovery.
Sent from a phone...
OK so looks like everyone is here was incorrect. The 4.04 rooted update is here in the XDA forums all i needed to do was flash it and the new antenna and everything is working fine now. here are the links.
4.04 http://forum.xda-developers.com/showthread.php?t=1631796
radio http://forum.xda-developers.com/showthread.php?t=1630438
Thank you Brandon for helping me out with this.
There are no stupid questions only stupid answers.
Sdalton19 said:
OK so looks like everyone is here was incorrect. The 4.04 rooted update is here in the XDA forums all i needed to do was flash it and the new antenna and everything is working fine now. here are the links.
4.04 http://forum.xda-developers.com/showthread.php?t=1631796
radio http://forum.xda-developers.com/showthread.php?t=1630438
Thank you Brandon for helping me out with this.
There are no stupid questions only stupid answers.
Click to expand...
Click to collapse
Your right, stupid answers, that's not an ota update you did. That was pulled from a phone which was updated and packaged into a flashable file to use on a rooted device. But a carrier ota update as your device was asking you to update will not work without stock recovery.
Sent from a phone...
Isn't that exactly what i asked for second post in? Point is if you knew that, why didn't you say so? Look there's nothing wrong with being wrong every once in a while but be graceful about it. And if your going to give advice make sure you fully read the question and offer decent advice. You were saying there was no way to update it without unrooting and flashing back to stock. That was after I asked "yea that's what I thought I was going to have to do. but wanted to see if there was an update package someone had made for rooted devices like some others had." Is that not exactly what I asked for????
Sdalton19 said:
Isn't that exactly what i asked for second post in? Point is if you knew that, why didn't you say so? Look there's nothing wrong with being wrong every once in a while but be graceful about it. And if your going to give advice make sure you fully read the question and offer decent advice. You were saying there was no way to update it without unrooting and flashing back to stock. That was after I asked "yea that's what I thought I was going to have to do. but wanted to see if there was an update package someone had made for rooted devices like some others had." Is that not exactly what I asked for????
Click to expand...
Click to collapse
Well, you are right that there are a lot of partially right and partially wrong answers in this thread. But what are you saying is not exactly right either.
1) There is a difference between updating your existing build (like what you had asked to do in the first post) and flashing an entirely new build.
2) There is a difference between running a stock ROM (like what you were running before) and running a ROM that looks like it's stock, but is not (like what you are running now).
3) Root has NO impact whatsoever on your ability to install OTA updates on your stock ROM.
4) An OTA update will NOT install with a stock recovery UNLESS you are using the stock recovery version that came with the build you are using. (It seems like a lot of toolkits are flashing non-matching stock recoveries).
5) An OTA update file can EASILY be installed if you have CWM installed. See here.
6) Your phrase "unrooting and flashing back to stock" is silly, as flashing back to stock replaces your ROM, so why would you need to "unroot" your current ROM only to flash a stock ROM overtop? You don't root a device - you root an Android OS build. The phrase "root my device" does not make any sense.

[Q] Noob question regarding verizon jelly bean update

I am unlocked and rooted on my Galaxy Nexus but otherwise stock, no ROM. When the Jelly Bean update came through I thought that even though I was rooted, I'd still be able to take it, but when I tried to, I got errors. So thinking about this, here are my questions.
1) Obviously, I'm not stock because the update is signed. If I wanted to take the update (I'd like to be as close to stock as possible still being rooted) am I correct in that I'd have to relock bootloader and unroot?
2) I tried to look through the development threads to see if there was a stock rooted rom that I could flash through Clockwork, but I didn't see anything that was THAT close to stock. I'm wondering what suggestions people would have for me to get what I'm looking for.
3) If I'm completely off base and I should be able to take that update, I'd like to know if anyone knows why I'm getting errors. I tried flashing the update as a zip through clockwork, but I got the same error (sorry, didn't write down).
I messed around with my OG Droid quite a bit, rooted my Droid Inc and Droid Charge, and after messing around with the crap UI's that OEM's wanted to wrap around android, I just really want that stock experience. All suggestions are welcome, thanks in advance (sorry for the noobishness).
I think its recovery that has to be stock to receive OTA updates. As your trying to flash with CMW you have a custom recovery.
I believe you are manually able to flash the update.
MagicMiloX said:
[snip]
1)If I wanted to take the update (I'd like to be as close to stock as possible still being rooted) am I correct in that I'd have to relock bootloader and unroot?
Click to expand...
Click to collapse
Not correct. Lock state of your bootloader, and even root, have no impact on you being able to apply an OTA update.
MagicMiloX said:
2) I tried to look through the development threads to see if there was a stock rooted rom that I could flash through Clockwork, but I didn't see anything that was THAT close to stock. I'm wondering what suggestions people would have for me to get what I'm looking for.
Click to expand...
Click to collapse
Did you read the sticky in the General section that talks about returning to stock?
MagicMiloX said:
3) If I'm completely off base and I should be able to take that update, I'd like to know if anyone knows why I'm getting errors. I tried flashing the update as a zip through clockwork, but I got the same error (sorry, didn't write down).
Click to expand...
Click to collapse
Did you read the sticky in the General section that talks about OTA updates?

[Q] Any "Kies" alternative?

I have had nothing but issues trying to use this software to update the firmware on my ATT S3. I'm new to Android (From Apple) and I'm still a noob but I have rooted and I have been trying all kinds of different ROMS. I cannot update my phone because I am getting the dreaded "Communication failed" error that more than a few people are getting.
One fix is to install latest update through Kies - but I can't seem to accomplish that. Am I able to update my firmware using Odin? I really haven't figured out much about Odin, I only rooted my phone with it once and that was easy and I din't learn a lot about Odin.
Can I use Odin to update firmware? If so how do I go about getting firmware file and whats the quick of it?
Thanks! :good:
jackryan57 said:
I have had nothing but issues trying to use this software to update the firmware on my ATT S3. I'm new to Android (From Apple) and I'm still a noob but I have rooted and I have been trying all kinds of different ROMS. I cannot update my phone because I am getting the dreaded "Communication failed" error that more than a few people are getting.
One fix is to install latest update through Kies - but I can't seem to accomplish that. Am I able to update my firmware using Odin? I really haven't figured out much about Odin, I only rooted my phone with it once and that was easy and I din't learn a lot about Odin.
Can I use Odin to update firmware? If so how do I go about getting firmware file and whats the quick of it?
Thanks! :good:
Click to expand...
Click to collapse
What firmware are you trying to update to? Once your phone is rooted and your "trying all kinds of different ROMS" I question your need for Odin. Unless your trying to go back to a bone stock ROM I'd think that you would want to use whatever custom recovery that you've installed (CWM or TWRP) to install a ROM. I'm not going to link to it but I can guarantee that if you search for it here or on Google you'll find several guides to Odin.
rcook55 said:
What firmware are you trying to update to? Once your phone is rooted and your "trying all kinds of different ROMS" I question your need for Odin. Unless your trying to go back to a bone stock ROM I'd think that you would want to use whatever custom recovery that you've installed (CWM or TWRP) to install a ROM. I'm not going to link to it but I can guarantee that if you search for it here or on Google you'll find several guides to Odin.
Click to expand...
Click to collapse
Well, here's the thing. ATT has pushed out updates and I'm not getting them. I know some updates improve things - like call quality etc. Since I am not getting these I'm worried that I am missing out. I have uninstalled EVERY SINGLE ROM I have tried because of one issue: everyone I talk to on my phone hears an echo of their voice, it's so bad they tell me they have to hang up. It only does this on custom ROMs. So, I would like to be able to get these updates...not sure if I am making sense or not. Since Kies is such an incredibly horrible piece of software, I was hoping there was another way I could update my phone?????
Got ya, you should be able to use Odin to install the stock ROM. I think it's Sam Mobile? that you can register at and get the latest stock firmware. Again, search for the best way but it's doable.

How do I upgrade/update a rooted note 4 on 4.4.4 to 5.1.1?

Newbie but ive been lurking here since the evo4g days always glad there are updates for anyone to follow. lately i havent come up with one for my note 4, can anyone help me on this matter? atm its rooted 4.4.4 knox has been tripped and if it helps SM-N910P. tried searching for youtube, google, and throughout different threads. i connected my phone to smart switch pc samsung program and it detects an update for it but im too scared it will brick it if i go on that route. Many thanks in advance
xxSEIYAxx said:
Newbie but ive been lurking here since the evo4g days always glad there are updates for anyone to follow. lately i havent come up with one for my note 4, can anyone help me on this matter? atm its rooted 4.4.4 knox has been tripped and if it helps SM-N910P. tried searching for youtube, google, and throughout different threads. i connected my phone to smart switch pc samsung program and it detects an update for it but im too scared it will brick it if i go on that route. Many thanks in advance
Click to expand...
Click to collapse
oops forgot to post, i would like to keep it rooted since i use my sd card a whole bunch. saw that since jelly bean not just any app can use sd card to read write info.
xxSEIYAxx said:
oops forgot to post, i would like to keep it rooted since i use my sd card a whole bunch. saw that since jelly bean not just any app can use sd card to read write info.
Click to expand...
Click to collapse
Ok, pretty easy.
First you have to get your phones partitions right for 5.1.1.
To do it go to this link:
http://forum.xda-developers.com/showthread.php?t=3252903
and follow the op carefully.
The instructions written in red a couple paragraphs down in the the thread has the link you need to get your phone to 5.1.1.
After that you can flash any rom in this forum you'd like.
Good luck and don't forget to give @tx_dbs_tx a big thanks (and any thing else you'd like) for the commitment and hard work he has done for us all.
jhill110 said:
Ok, pretty easy.
First you have to get your phones partitions right for 5.1.1.
To do it go to this link:
http://forum.xda-developers.com/showthread.php?t=3252903
and follow the op carefully.
The instructions written in red a couple paragraphs down in the the thread has the link you need to get your phone to 5.1.1.
After that you can flash any rom in this forum you'd like.
Good luck and don't forget to give @tx_dbs_tx a big thanks (and any thing else you'd like) for the commitment and hard work he has done for us all.
Click to expand...
Click to collapse
thanks so much, i might have messed up i pull up supersu and it tells me "there is no su binary installed and supersu cannot install it. this is a problem!" - i dont know if i really need this, i mainly rooted jelly bean note 4 to get sd card access on my 3rd party apps and it works as is right now
also it keeps bugging me if i want to install a 150.16MB update N910PVPS4COK1/N910PSPT4COK1/N910PVPS4COK1 - should i just go ahead and install it?
other than that everything seems to be working, faster and better than before.
xxSEIYAxx said:
thanks so much, i might have messed up i pull up supersu and it tells me "there is no su binary installed and supersu cannot install it. this is a problem!" - i dont know if i really need this, i mainly rooted jelly bean note 4 to get sd card access on my 3rd party apps and it works as is right now
also it keeps bugging me if i want to install a 150.16MB update N910PVPS4COK1/N910PSPT4COK1/N910PVPS4COK1 - should i just go ahead and install it?
other than that everything seems to be working, faster and better than before.
Click to expand...
Click to collapse
First of, don't take the ota just yet. Wait for comments about it first. If your on a custom rom you shouldn't be getting that update notification.
Which rom are you on when you get the SuperSU message?
If you are now up to 5.1.1 and flashed a custom rom you don't need to root.
Explain a little what you did to see if the issue can be sniffed out.
jhill110 said:
First of, don't take the ota just yet. Wait for comments about it first. If your on a custom rom you shouldn't be getting that update notification.
Which rom are you on when you get the SuperSU message?
If you are now up to 5.1.1 and flashed a custom rom you don't need to root.
Explain a little what you did to see if the issue can be sniffed out.
Click to expand...
Click to collapse
Yeah i followed the instructions in full of the thread you connected me to. im on 5.1.1 stock, i flashed the odexed version tx_dbs_tx placed on there.
i dont really flash any other rom in there that isnt stock since i know most have issues recognizing the spen
if it helps software version im on is N910PVPU4COJ6
hardware version N910P.05
the supersu message i mentioned earlier only appears if i hit the supsu app
xxSEIYAxx said:
Yeah i followed the instructions in full of the thread you connected me to. im on 5.1.1 stock, i flashed the odexed version tx_dbs_tx placed on there.
i dont really flash any other rom in there that isnt stock since i know most have issues recognizing the spen
if it helps software version im on is N910PVPU4COJ6
hardware version N910P.05
the supersu message i mentioned earlier only appears if i hit the supsu app
Click to expand...
Click to collapse
for the full steps on what i did is
Odin flash the stock OJ6 rom tar using odin on your PC. on that step it took forever it build the library and then i just made sure i was able to connect to usb for the next step.
i went ahead and placed the downloaded sprint stock rom onto my external
went to the recovery mode i wiped my internal 3 times
then i hit the apply update on external i believe is the option i chose (the way he explained on the thread was way different from what i had, i mean the wording). i selected the sprint stock and it hung up for a while on the sprint spark, built library again and phone was as if it was brand new asking me to signin google.
it downloaded all my previous apps even the sprint crap ( i was able to uninstall those) other than updating the apps and messing around w them i really havent done much else. bluetooth works as well as texting and calls, wifi too
Well, you can be sure if @tx_dbs_tx released a rom it's darn near perfect. His roms come prerooted.
If you are still having supersu issues do a wipe and install any of his roms. They don't have issues... I've been using his roms for over a year and have found problems are usually user created.

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