Develop Bugs

No Push email after 1.21 update?

I have a de-branded Orange Desire and I applied the OTA update with a goldcard in. Everything seems to be working ok except for push email.
I have tried deleting all the stored details (cache etc) of google mail, HTC mail etc which is recommended when others have had problems with push email.
So anyone else noticed any issues? Is there a problem with gmail which happens to have co-incided with when I did the update or is this a problem with the update?

OK I have done some more playing and I am fairly sure that update has broken this.
on 1.15 I was getting push notifications from my gmail account (I think anyway...) in the HTC mail app. Now I am not
I have just re-enabled notifications in the google mail app and this now pops up as soon as I send a message from my PC. No matter what I do the HTC app does not seem to want to play.
Even when set to sync every 15 minutes this did not seem to want to pick up any email (it did work sometimes but not consistently).
I much prefer the HTC mail app (and widget) to the google one but as it stands I can only get notifications from google. I did think I could just leave google app for notifications and mail app for checking but the google notifications do not get cleared when you open HTC app which is a tad annoying.
Anyone else suffering from similar issues or have some ideas about what the best solution might be?

I had the same problem. I am on a debranded and updated rom but using the Orange network.
I found that my email was not being pulled down from two POP accounts. Everytime I adjusted settings I recieved messages about not connected to server etc or host cannot be found etc.
about 24 hours later it all works great... emails come in properly and I can send. It might be worth setting it up. checking that you have a network connection to Orange and that you have set your auto download times. Then leave it to get on with it for a while.

GMail has continued to push mail to my phone fine since the update, however my other two email accounts (one IMAP and one Exchange ActiveSync) which are polled often stop sync'ing until I do it manually. The same also appears to be true of my other sync accounts... Facebook and Twitter. I haven't been able to work out what causes them to stop sync'ing, and what later then enables them to randomly start sync'ing again. It's annoying, it makes sync and notifications for these services totally worthless because you can't just assume it's working, you always have to manually check.
Another way in which HTC has let itself down with poor s/w quality, IMHO

No problems for me here in my debranded Orange black Desire
-------------------------------------
Sent from my HTC Desire

Gmail still working fine, FB and Twitter (official app) both update as expected every hour...don't use any other email as my phone is setup for my DJ work

I'm getting the same issue, GMail is fine but push email through Exchange isn't happening.
Presumably it's one of the reasons TMobile has now pulled the update. Hopefully a fix will be out soon

[Q] Strange E-Mail sync issue

Hello,
Since last week a noticed a strange bug on my defy
here is the scenario:
- E-Mails are received by Mobile data connection in PUSH without issue and very quickly (GMAIL in Moto apps)
- Activate the wifi, sync still ok
- disable the wifi (mobile data back), no more sync no message receivde even in manual refresh (error no data connection). Problem both in Moto E-Mail and GMAIL software
- tried android market and browser, no problem!
- Only way to sync again is to reboot
It's very annoying, did anyone encountered this issue ?
Any idea how to solve this ?
Defy de.at.ch stock rom, rooted and overclocked

I had this issue too - though I never tried to reproduce it - and with the newer 2.34.1 ROM it works OK.

did you find other workaround than the reboot ?

I don't know if I rebooted actually.
Today it happened again, and I couldn't sync on wither on Wifi or 3G for a short while - then it worked again.
I also haven't been able to ever setup the native Email client, it always says there is no connection when logging in to Gmail.

I'm not sure i understand your problem clearly, and i'm not sure (after 1 month) i understand how Motoblur email works, but there is an option under email delivery to sync email only over wifi. If you have this checked you won't be able to sync over 3g.

i have the same problem:
in the moment that i change from 3g to wifi or from wifi to 3g, the synchronization of the emails stops. the receive does not work anymore, sending email works...
any solution?

K9 mail help... PLEASE (Gmail Push not working)

Using K9 mail v4.011 (newest as of todays date from play store) on Samsung GS3 ICS 4.0.4 running on T-mobile USA network.
I have it Setup for 2 Gmail accts, used K9 automatic setup.
If I go to K9 settings, global, network, background sync, and set this to ANYTHING except never, K9 mail leaves the data connection on constantly, draining the battery and eating bandwidth. No matter wifi or mobile data. the indicator in the top bar is continuous solid SEND/RECEIVE always on. I verified this with Network Manager (also from play store) too.
So I Disable the background sync, and the constant data connection stops, but when I get an email, I never get notified by K9. I have the Gmail app set up also for the same email accounts, and if I have the stock gmail app set to notify me of incoming emails, I get instant push notification of new mail from the gmail app but not the k9 app.
So, I obviously have something not set up correctly for k9 to receive push correctly, but I don't know what I have set wrong? can anyone PLEASE help me?

I'm having the exact same problem. K9 worked great for push e-mail with my Samsung Captivate, but with the Galaxy S3 it works only intermittently (possibly more frustrating than if it didn't work at all).
I tried clearing the data in K9 and re-entering the account info. That seemed to work for a few hours, but now I'm back to no push mail. The GMail app continues to work fine--I'd just go with that, but I like that K9 works with Tasker; GMail does not.

I had this issue too a while back, it was when i was playing with the polling folder options. The only way I could get it back was to uninstall it, and reinstall with the factory settings. I don't have any issues with it receiving push on my S3.

pdk269 said:
I had this issue too a while back, it was when i was playing with the polling folder options. The only way I could get it back was to uninstall it, and reinstall with the factory settings. I don't have any issues with it receiving push on my S3.
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Click to collapse
Thanks for the input. I just uninstalled and reinstalled K9, and I'm still having a problem receiving push mail. I guess I'll just have to go with GMail.

eelton said:
Thanks for the input. I just uninstalled and reinstalled K9, and I'm still having a problem receiving push mail. I guess I'll just have to go with GMail.
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Click to collapse
I think the issue might be that you have both GMAIL and K9 pulling the same accounts. Trying setting up one that is not also in the GMAIL app. There may be a delay and K9 doesn't getting push. I seem to remember one time i played around with the incoming/outgoing servers too and had to actually use the POP servers.

Araltd said:
Using K9 mail v4.011 (newest as of todays date from play store) on Samsung GS3 ICS 4.0.4 running on T-mobile USA network.
I have it Setup for 2 Gmail accts, used K9 automatic setup.
If I go to K9 settings, global, network, background sync, and set this to ANYTHING except never, K9 mail leaves the data connection on constantly, draining the battery and eating bandwidth. No matter wifi or mobile data. the indicator in the top bar is continuous solid SEND/RECEIVE always on. I verified this with Network Manager (also from play store) too.
So I Disable the background sync, and the constant data connection stops, but when I get an email, I never get notified by K9. I have the Gmail app set up also for the same email accounts, and if I have the stock gmail app set to notify me of incoming emails, I get instant push notification of new mail from the gmail app but not the k9 app.
So, I obviously have something not set up correctly for k9 to receive push correctly, but I don't know what I have set wrong? can anyone PLEASE help me?
Click to expand...
Click to collapse
From what I went thru, you can not use gmail app with K9 at the same time, un-install one or the other. and which ever one you use, do the settings there, btw, the only way I could get K9 to work was use a system uninstall and get rid of the worthless generic gmail app. Up to you, hope this helps, I have 4 email accounts in K9 and it polls correctly.

TheAxman said:
From what I went thru, you can not use gmail app with K9 at the same time, un-install one or the other. and which ever one you use, do the settings there, btw, the only way I could get K9 to work was use a system uninstall and get rid of the worthless generic gmail app. Up to you, hope this helps, I have 4 email accounts in K9 and it polls correctly.
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Click to collapse
Thanks. I'll try fully uninstalling GMail. Most of the time, I've had it frozen in Titanium Backup, and I've still had the intermittent push failure in K9. I defrosted GMail and used it at the same time as K9 only as a control to test whether K9 was working.

GMAIL Sync Issue

Stock ROM, Gmail stopped syncing. No more email comes in unless I manually go and hit refresh in the Gmail app, or go to settings and force sync it. This just started happening. Have the phone for almost a month without any issues, then as of say an hour ago, it just stopped syncing emails. No error messages in the sync menu. Normally if there is an issue with sync, there is a red exclamation mark stating an issue, but there isn't any. It just shows that Gmail was last synced at the last time I manually synced it.
Any thoughts?

Upon further testing, I see that Gmail does have an active connection to the server. If I mark an email unread in Gmail, it immediately reflects on the Gmail client in the Note II. If I send a test email, my Gmail.com shows the new email, but the Note II Gmail app does not until I manually sync it. It's very weird.

Clear data. Should work.

also you might try opening up your settings in gmail, and go through those settings. There is an option there to have gmail sync on or off. I was going to suggest clear data in the gmail app, but that already been suggested.
I used to have this problem frequently on my last phone. I never found a permanent fix but did notice that somehow the settings in gmail would change by themselves and gmail sync on/off was one of them as well as the one where you can decide to let it notify you for every email or just once for the initial email.

Brava27 said:
Clear data. Should work.
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Click to collapse
+1 -- usually fixes issues.

CyanogenMod 10.2, no Gmail notifications, every sync checkbox checked

Hello,
I updated my Sprint Galaxy S III (SPH-L710) to CyanogenMod 10.2 yesterday.
I flashed the latest gapps, and I updated my gmail apps to the latest one on the play store (4.7.1).
However, when I receive emails I don't get any notifications. However I still receive emails, and if I press refresh, then I got notifications.
I read lots of posts about it, but most of them told to check synchronization. Which I did.....everywhere.
I went to Account -> Google and checked GMail.
I went to Data Usage -> Menu and checked Auto-sync data
I went to GMail apps -> Settings and checked Sync GMail
I went to GMail apps -> ... @gmail.com settings and checked label notifications and set ringtones
I checked that gmail was not checked in Privacy Guard, and that the app was allowed to push notifications.
I tried to revert to gmail apps 4.5, clear data, remove google accounts and add it again, reboot the phone, re-update the gmail apps.
I tried from WiFi and 4G.
Nothing worked.
I don't feel like it's a sync issue, as I well received email (even if it's not instant).
I did a fresh install of CM 10.2 (stable), wiped cache and everything (I had stock ROM before).
I also think I do not receive facebook notifications.
Does these applications need to run in the background to get notifications ? Because when I come back to desktop after checking mails for example and goes to Manage Apps -> Running, GMail is not in there.
Thank you.
Edit: Could it be an issue with GCM ?
Edit: At some points I received notification (30min after I sent the test email).
A question is, how does gmail app works ? Is it synchronizing and emitting notification if new messages, or the other way around, if receiving new messages, emit a notification and synchronize ?

To test GCM, I downloaded Push Notification Test, and I can trigger the notification (step 3), but the system never receive it.
However I'm not sure why. Is there a way to restart gcm ? (I already tried to reboot, but it doesn't change anything.
I tested to disable profiles, just in case one of the profile overrides notifications. No luck.

It seems I sometimes receive notifications but sometimes after a long time after I receive the email.
Did anyone already got this kind of issue ?

FreakMe said:
It seems I sometimes receive notifications but sometimes after a long time after I receive the email.
Did anyone already got this kind of issue ?
Click to expand...
Click to collapse
Your not alone. The one thing i loved about the GMAIL app was the instant email notifications.
Now it takes hours (if it all) to notify me of an email since the update of 4.7.1.
Really would like a fix too (using a Galaxy Note 3)
EDIT: Seems to be working for me now. I updated all google apps on the phone, and in chrome i was logged in under another email, and relogged into mine. Then i tested it and appears to be working for now.
Hope this helps

dmcneice said:
Your not alone. The one thing i loved about the GMAIL app was the instant email notifications.
Now it takes hours (if it all) to notify me of an email since the update of 4.7.1.
Really would like a fix too (using a Galaxy Note 3)
EDIT: Seems to be working for me now. I updated all google apps on the phone, and in chrome i was logged in under another email, and relogged into mine. Then i tested it and appears to be working for now.
Hope this helps
Click to expand...
Click to collapse
In the changelog of 4.7.1 they said they fixed the sync, but I'm not sure it's completely fixed.
All my apps are up-to-date on my phone, and I don't have chrome. I'm never logged on my gmail with my browser and I don't have other gmail address.
That's annoying.
But I think I don't receive FB notifications either. I think it's more an issue in the CM. Do you use Cyanogen too ?

FreakMe said:
In the changelog of 4.7.1 they said they fixed the sync, but I'm not sure it's completely fixed.
All my apps are up-to-date on my phone, and I don't have chrome. I'm never logged on my gmail with my browser and I don't have other gmail address.
That's annoying.
But I think I don't receive FB notifications either. I think it's more an issue in the CM. Do you use Cyanogen too ?
Click to expand...
Click to collapse
The problem is happening to me again. Its only since the update a few days ago which is really annoying. I am using stock so shouldn't be your mod. I had no sync problems before the update, but now the inbuilt email app beats the gmail app every time, to the point the gmail app doesnt even send notifications anymore.
Im at a loss as to what to do

dmcneice said:
The problem is happening to me again. Its only since the update a few days ago which is really annoying. I am using stock so shouldn't be your mod. I had no sync problems before the update, but now the inbuilt email app beats the gmail app every time, to the point the gmail app doesnt even send notifications anymore.
Im at a loss as to what to do
Click to expand...
Click to collapse
As for me, I'm not sure this is the app, because as I said I also don't receive FB notifications.
And I also tried with gmail 4.5 and it didn't work either. After I revert to 4.5, I sent myself a test email, and I got the notification immediately, but after that, I sent other email, and this time I got no notifications anymore.