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I was in the process of rooting my phone (and tried unlocking it) and I am not sure what happened but after the phone came back, I got the root but my data got wiped out. Apparently, I found out that some phones do this for security reasons. I must have been careless and done something wrong. Now, because Galaxy Nexus uses MTP, it is technically not possible to mount it as a disk drive and use conventional PC-based recovery software.
Theoretically speaking, shouldn't it be possible to take a flash dump of the internal disk and use an offline utility such as extundelete to recover my lost data? I saw this idea posted in this thread but no one followed up on it.
Any suggestions on how I can hack around?
EliteLegend said:
I was in the process of rooting my phone (and tried unlocking it) and I am not sure what happened but after the phone came back, I got the root but my data got wiped out. Apparently, I found out that some phones do this for security reasons. I must have been careless and done something wrong. Now, because Galaxy Nexus uses MTP, it is technically not possible to mount it as a disk drive and use conventional PC-based recovery software.
Theoretically speaking, shouldn't it be possible to take a flash dump of the internal disk and use an offline utility such as extundelete to recover my lost data? I saw this idea posted in this thread but no one followed up on it.
Any suggestions on how I can hack around?
Click to expand...
Click to collapse
Technically maybe.... if the partition is not zero'ed. But you would need to find some way to dump the userdata partition. You can't dump it to somewhere on the device, so you would need to somehow dump that partition to an external drive. Maybe you could look at trying this out. (I haven't had the chance to try it out myself yet.)
Did this work?
So, did this work?
I ran into the same problem with my nexus.
I have no skills with ADB at all, so before I jump into trying to learn anything to be able to take a flash dump, I was hoping that someone could report back as to whether or not this worked.
Thank you!
JR
whozamazinka said:
So, did this work?
I ran into the same problem with my nexus.
I have no skills with ADB at all, so before I jump into trying to learn anything to be able to take a flash dump, I was hoping that someone could report back as to whether or not this worked.
Thank you!
JR
Click to expand...
Click to collapse
See here: http://forum.xda-developers.com/showthread.php?p=30706842
Sent from my Galaxy Nexus using Tapatalk 2
Photo Recovery
During a recent trip outside the country, I purchased a prepaid sim card for my unlocked, bought directly from Google, Galaxy Nexus. During this time, the OTA update for JB was released and I updated my phone with the new firmware. After completing the update, I was unable to make phone calls or receive any signal whatsoever. I contacted my domestic carrier T-Mobile who instructed me to do a factory reset. Unfortunately, I did not make a back up of the video footage of my family (Holocaust survivors). Currently the phone does not have a baseband or IMEI number and I have been unable to recover my photos. Any help or suggestions would be greatly appreciated. Here is what I have done so far:
Photo Recovery
1. Attempted to restore a previous backup – No backup was made previously!!!!!!UGH!
2. Unlocked Bootloader with ADB. ADB Pull / Media – Nothing….
3. ADB pull / partition – Only received system files, no media files.
4. Tried to Use data recovery software PhotoRec. – would not recognize internal drive on Galaxy Nexus (USB Debugging on/off, Samsung drivers loaded correctly, Camera mode: nada)
5. Tried to use multiple different online photo recovery software. None could detect the phone’s drive when scanning.
IMEI/Baseband missing Issue
1. Re-flashed original firmware using WugFresh’s Nexus Root Toolkit. No dice.
2. Attempted to flash alternative ROM.
3. Re-flashed radio via NRToolkit and ADB
4. Attempted to use apps: HC-ktool, GetRill Premium- nada
The goal is to firstly restore the wiped data and retrieve the photos. Then to fix the missing baseband issue. Any help would be greatly appreciated!
buzzbox said:
During a recent trip outside the country, I purchased a prepaid sim card for my unlocked, bought directly from Google, Galaxy Nexus. During this time, the OTA update for JB was released and I updated my phone with the new firmware. After completing the update, I was unable to make phone calls or receive any signal whatsoever. I contacted my domestic carrier T-Mobile who instructed me to do a factory reset. Unfortunately, I did not make a back up of the video footage of my family (Holocaust survivors). Currently the phone does not have a baseband or IMEI number and I have been unable to recover my photos. Any help or suggestions would be greatly appreciated. Here is what I have done so far:
Photo Recovery
1.Attempted to restore a previous backup – No backup was made previously!!!!!!UGH!
2.Unlocked Bootloader with ADB. ADB Pull / Media – Nothing….
3.ADB pull / partition – Only received system files, no media files.
4.Tried to Use data recovery software PhotoRec. – would not recognize internal drive on Galaxy Nexus (USB Debugging on/off, Samsung drivers loaded correctly, Camera mode: nada)
5.Tried to use multiple different online photo recovery software. None could detect the phone’s drive when scanning.
IMEI/Baseband missing Issue
1.Re-flashed original firmware using WugFresh’s Nexus Root Toolkit. No dice.
2.Attempted to flash alternative ROM.
3.Re-flashed radio via NRToolkit and ADB
4.Attempted to use apps: HC-ktool, GetRill Premium- nada
The goal is to firstly restore the wiped data and retrieve the photos. Then to fix the missing baseband issue. Any help would be greatly appreciated!
Click to expand...
Click to collapse
In your case I'm thinking you're s.o.l. First, when unlock the bootloader the phone gets wiped. So when you tried to pull....there was nothing to pull. Data recovery won't work because can't mount gnex as mass storage. Then you tried...three different flashes..? I'm gonna have to say it's gone. Just go back to stock.
*Shaolin Shadowboxing*
JediNinjafication said:
In your case I'm thinking you're s.o.l. First, when unlock the bootloader the phone gets wiped. So when you tried to pull....there was nothing to pull. Data recovery won't work because can't mount gnex as mass storage. Then you tried...three different flashes..? I'm gonna have to say it's gone. Just go back to stock.
*Shaolin Shadowboxing*
Click to expand...
Click to collapse
Having the same issue as Buzzbox - i.e. missing baseband and IMEI. In my case JB 4.1.1 was working just fine, when the phone simply restarted, and the baseband and IMEI vanished.
Phone came with ICS, after which i had recieved OTA jellybean - but this was a month ago. Didnt install any custom ROMs.
To try and fix this, i flashed factory image of ICS - but still nothing on IMEI and baseband. Help please...
You can recover data from android phones with data recovery software, see this solution: android data recovery
helped me before. Easy to follow and worked well for me.
jameskasmonr said:
You can recover data from android phones with data recovery software, see this solution: android data recovery
helped me before. Easy to follow and worked well for me.
Click to expand...
Click to collapse
Hi,
I had tried to do this but didn't work in my Note 10+.
I made the mistake of delete my phothos from OneDrive that was sincronized with the Samsung Gallery. Now I would like to recover the photos but until now I did not have sucess. Do you have sugestions how to recover my gallery?
My phone it's not rooted and I'm not an expert!
Thank you.
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Eddie,
Thanks for your response.
1) I used stock method for encryption
2) Decrypt the phone is not possible apparently,only way is to factory restore the phone apparently
3) I went to the AT&T store and they were unable to factory restore (using the standard methods). They offered an exchange but since I purchase over the phone at a discounted price, I have to do the exchange using that method. Before shipping back the phone, I was wondering if I could fix it myself with the help of knowledgeable people.
CZ Eddie said:
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Click to expand...
Click to collapse
I have never used the encryption but if the phone can turn on and is usable, cant you go into the encryption settings and turn encryption off? then you should be able to do anything (may be best to start with a factory restore first just so you have a fresh slate to work with)
1ofAKind said:
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
Click to expand...
Click to collapse
1ofaKind,
Had EXACTLY the same thing happen to me. Encrypted my S3 in order to access work exchange server. Tried CWM but cannot mount /emmc/ problem after booting into recovery. Have not tried to factory reset yet as I am wanting to learn more before I go that route. But basically I am in the same boat as you. The only difference is I was not required to encrypt an external SD card when I put it in my phone. Read about flashboot as well...maybe the only way to actually factory reset after encryption??
Sorry I cannot offer any solutions at the moment...but I will keep scouring the forums looking for a way.
If I learn something valuable, I will try to post it here to help ya out.
EDIT: Maybe you have read these threads, but there is some decent info in them. http://forum.xda-developers.com/showthread.php?t=1451655 & http://forum.xda-developers.com/showthread.php?t=1392037
good luck
Look into using Odin to restore a factory image.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm in the same boat here - had to encrypt my GS3 in order to receive corporate (Exchange Server) emails. Now can't update the OS on the phone which is more important to me than receiving corporate emails on the device.
Can someone tell me how to decrypt (UN-encrypt) the phone? Everything I've read says that a factory reset won't do it.
Please help!
CZ Eddie said:
Look into using Odin to restore a factory image.
Click to expand...
Click to collapse
Has anyone tried this? If so, did it work?
I clicked install rom from sd card in cwm selected f/w which i had copied into internal memory. Did factory reset in recovery.
Odin it back to stock.
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
sid9102 said:
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
Click to expand...
Click to collapse
ODIN will not recognize my phone when it is in download mode ...
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
ODIN (for me at least) wont see anything since im using Windows 8. On Windows 7, however, it works just fine.
Factory reset encrypted phone
hi,
I'm using CM11 as a rom.
I didn't want to reinstall stock rom, just to root it again later.
Installing updated version from external SD didn't work (updated the ROM but no decryption)
Tried to factory reset from recovery - didn't work, as the internal storage is encrypted it can't mount /sdcard/
however, from within settings menu, in backup&restore there's an option to do a factory reset - this is formatting internal memory altogether.
worked like a charm.
oxidase said:
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
Click to expand...
Click to collapse
I understand this is very old but I am going to make a note here in case anyone else gets into this problem. When you go back to stock, do the factory reset using the STOCK recovery. Don't install TWRP or anything else until you have cleared the encryption. At least, that's what worked for me.
Hi Guys,
I have CID__001 in the UK and received the JB update this morning - great, I've been waiting for it for months, that's why I didn't bother rooting my phone like i did with my desire.
So my phone boots up and EVERYTHING keeps crashing. com.android.phone, android.process.acore, gapps, htc sync etc. Constant error messages, so i can't get rid of them to do anything. The SIM card won't prepare, the home screens never load so I can't access my apps, the battery is draining like crazy, I can't sync my contacts because sync crashes, I called the phone from my landline, the landline phone rang, but the HOX didn't. I also can't access my files on the phone through the computer, the computer recognises it's there, but when i click on it it says 0 files. I don't have a backup, but if i have to lose them to get my phone working, so be it. It's completely messed up.
I have rebooted several times, also in safe mode, but it always happens. I also tried running the RUU because I now have HBOOT 1.36 but it told me it was the wrong RUU and wouldn't update.
I wanted to copy the update file onto the external storage and rename it update.zip so I could flash it from recovery, but i can't access the files through the phone or the computer so that was a bust.
I cleared the cache from the recovery menu, still no joy.
I haven't done a factory reset yet, because I don't want to lose everything and I don't think it would work if I get all the crashes in safe mode.
I need some help, I've got some experience rooting/flashing etc, I did it a lot on my desire, but I am stuck here. I'd like to be able to fix it myself, as all HTC will do is send me a refurbished phone, charge me for the pleasure and I'll lose my data anyway.
My bootloader is unlocked, but I never rooted or flashed anything on it, it was purely stock with an unlocked bootloader.
Any suggestions? I really don't know where to go from here. Typical that I didn't meddle with my phone so I could have the official update and it messes up my phone.
Have you got stock recovery or custom?
Sent from my HTC One X using xda premium
stock
Could be you need a factory reset which is what i would do.
Yep, its gonna have to be a factory reset, if it still don't work contact HTC clearly a fault of theirs, cant see how unlocked bootloader can play a part..
Are you 100% its stock coz you can't clear cache from stock recovery... You need custom recovery.
Sent from my HTC One X using xda premium
Factory reset worked
Yes, my recovery is definitely stock. There aren't many options, but erase cache is one of them.
Factory reset worked. I have lost everything, had to reset from the fastboot screen (not sure what it's called) because it would not work from the phone settings - whatever was necessary to factory reset my phone kept crashing. Resetting from there also formatted my external storage, all my photos and music and everything are gone.
Really annoyed at HTC right now. I waited patiently for months, could have easily rooted and flashed a custom JB ROM but I waited and their update has caused me to lose everything.
Does anyone know why this would have happened or have heard of it happening to other people?
On the up-side...Jelly Bean is now rolling out in the UK!
cec24 said:
Yes, my recovery is definitely stock. There aren't many options, but erase cache is one of them.
Factory reset worked. I have lost everything, had to reset from the fastboot screen (not sure what it's called) because it would not work from the phone settings - whatever was necessary to factory reset my phone kept crashing. Resetting from there also formatted my external storage, all my photos and music and everything are gone.
Really annoyed at HTC right now. I waited patiently for months, could have easily rooted and flashed a custom JB ROM but I waited and their update has caused me to lose everything.
Does anyone know why this would have happened or have heard of it happening to other people?
On the up-side...Jelly Bean is now rolling out in the UK!
Click to expand...
Click to collapse
probably there was a problem with some other apps on the phone, so maybie that wasn't htc fault. But wasn't mass storage working? If yes you could backup everything before doing factory reset.
cuzzo94 said:
probably there was a problem with some other apps on the phone, so maybie that wasn't htc fault. But wasn't mass storage working? If yes you could backup everything before doing factory reset.
Click to expand...
Click to collapse
My phone showed up under my computer, but when I tried to access it, it said 0 files...I tried. Failed, but tried.
Hey guys, I've got a really weird issue here. After performing a factory reset with Odin to get back to stock (latest update), I all of a sudden lost any SIM functionality and USB functionality while in Android. I cannot transfer files, I cannot use ADB, it only charges, and my SIM is undetectable rendering the phone just a wifi android device. It does this with TMobile official and the international ROM for the T889. I was attempting to install CM10.1, but apparently the recovery on the Root Sticky is too outdated and CM10 errors out on install, and ROM Manager is unable to download any ROMs or update CWM. Really, really kind of stuck here, and I don't even know what's causing this. I've factory reset about a million times now or tried backups/different ROMs. Oh also, apparently my internal SD card is gone now too.
Anyone ever had some kind of issue like this? Not being able to ADB at all when CWM and Odin work perfectly is driving me insaaaneee!
EDIT/TLDR:
Internal storage /storage/sdcard, usb connections inside android, and the SIM simply do not exist to the device, and CWM cannot format/mount sdcard. Oddly, apps can download and run w/o the extsdcard, but downloading things from chrome will crash it. Still no ideas of how to fix.
I've had my M8 since about the end of 2014. Originally on Android 4, have since done OTA upgrades to 5 and 6 as they were flagged as available by my carrier (UK, O2).
I've never managed to get HTC Backup on my PC to recognise the phone, even with the original USB cable, so have never done a proper backup (Yes. I know). Fortunately for me, my Gmail contacts list was almost up to date, and apart from my calendar, that was the most important thing to save, so I've just had to grin and bear it.
Because of the lack of proper backup and therefore the facility to restore from one, I'd never done a factory reset after the various OS upgrades, which I've been told might have avoided my present situation, which is that I can't get any further than a bootloop situation. Other than that, I can get into recovery mode, but no further.
I've tried clearing the cache, I've tried a factory reset. Neither of those have got me anywhere.
I've no great desire (at present) to go fiddling with rooting or anything clever with the phone, I'd just like to get it working again. I've downloaded Android Studio to get the SDK for ADB but don't really know what I'm doing, and if I mess around without expert advice I could end up with a hard brick - which is why I'm here.
Can anyone give me some guidance about what I need to do to get my phone working again?
Thanks in advance...
Hi, I have the same problem, started a few days ago when I was trying to download VLC from the play store, the phone rebooted and said optimizing apps.... It has been in an optimizing apps bootloop since - it gets to the end, then says starting android then freezes and reboots, then starts again... I tried clearing the cache and doing the factory reset as well but nothing helps. We could really use some expert help on this :S
If a stock phone isn't booting, and factory reset doesn't help, the OS is possibly damaged or corrupted in some way; and needs to be restored.
If your version has RUU, you can try to run that.
If no RUU for your version, then probably your only choice is to unlock the bootloader, install custom recovery, so you can restore a stock TWRP backup from the following thread: http://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
I am in a very similar situation, apparently because of a botched automatic system update, almost same symptoms as airick94. I haven't tried a factory reset yet though, because I want to try to recover what I can from the internal storage first. Can I do that through ADB even if my phone is not recognised as a device by the computer?