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Hey Guys,
Long time peruser first time poster. Heres the deal, got a HTC-S621 (on 8/15/08) with the Kavana_080408 ROM. Worked for a good while (until 8/23/08) until I used it on talkshoe.com then it simply stopped working. I can not receive a signal or on the rare occasion I do get reception, the phone can not communicate (no text, or calling service... Not even basic network communications)
but:
When I take the SIM out and put it in my old phone, the old phone worked.
When I use my wife's sim card from an alternate carrier, the S621 works.
The S621 does NOT work with SIM cards from T-Mobile.
I flashed the ROM at least 5 times (different ROMs) since the problem occurred, and the S621 still can not pick up the carrier signal.
so I'm deducing:
The radio is fine since alternate carrier sims work.
the sim is fine since it (and the recent prepaid sim i purchased) work in my previous phone.
there must be a registry entry or app that should resolve this issue.
Thanks in advanced for your helpful replies.
Reflash to 6.0 and see if the problem persists....if yes, return the phone with 6.0 on it and get a new one.
Mikey1022 said:
Reflash to 6.0 and see if the problem persists....if yes, return the phone with 6.0 on it and get a new one.
Click to expand...
Click to collapse
After the problem occurred, I installed:
The official Rogers WM6 rom
The official HTC Brightpoint rom
The official T-Mobile Dash rom
and the originally installed 080408 Kavan rom
of which an alternate carrier sim worked. The question still remains, "why do the T-Mobile sims not work". I have more affinity for the phone then I have for T-Mobile. Switching would be cheaper then buying a new phone but I would rather try to solve this issue.
Does anyone know how to force radio acceptance from the phone to the tower?
Maybe just maybe your sim is damaged?
Mikey1022 said:
Maybe just maybe your sim is damaged?
Click to expand...
Click to collapse
Oh.. Your going to love this part of the tale.
Like I mentioned before, swapping out my sim for my wife's sim makes the phone functional. So of course I can't just take her sim, so we decided to go to the T-mobile store after church this past Sunday.
SO. I walked in and store and DEMOED the whole tragedy in front of the store rep. And I purchase a new sim for 20 bucks.
Put it in... booted up.... BUBKISS!
Then the Rep. thought the new sim was faulty or something so he got another new sim.
Same results.
Got my wife's sim.... it worked.
So I went home deflated and then I thought hey... it could be a lock on my number and the IMEI number, so I went back to the store a purchased ANOTHER sim. A pre-paid sim. 7 bucks.
El' NUMERO CERO!
But my wife's sim stinking works! Uhg!
So... Recap...
3 Sim changes
T-mobile: -3 Other Carrier: 1
Ok... to be fair... as stated above, my T-Mobile sim worked for a week and some days before problems arose.
hmmm weird.
Here's an idea, give your Dash to your wife?
Mikey1022 said:
hmmm weird.
Here's an idea, give your Dash to your wife?
Click to expand...
Click to collapse
Oh we wise guy...Why I aughta...
A friend of mine thinks it might be the antenna specifically the GPRS but then I trying to figure out if thats the case, why does my wife's sim work? why would the antenna presumably not work at 850mhz and olny work at 1900mhz and why doesn't the phone tell the t-mobile tower that? All assumption though.
Installed Dash WM5 image and it didn't help. Does anyone know where the antenna is located?
its internal
i would jus tell t-mobile about it... and maybe u will get a free one.. jus go off on them til u get one he he he thats wat i did.. wen one of my buttons stopwrkin..
Mikey1022 said:
its internal
Click to expand...
Click to collapse
hmm.. so its not likely that it can be jarred loose or is segmented physically for the individual frequencies.
Guess I'll get a sim from my wife's carrier.
swaney said:
i would jus tell t-mobile about it... and maybe u will get a free one.. jus go off on them til u get one he he he thats wat i did.. wen one of my buttons stopwrkin..
Click to expand...
Click to collapse
That might work if i bought the phone. It was a gift from my brother... likely from a pawn shop or off of ebay.
Which leads you back to my suggestion
I'm going to switch carriers (via a prepaid sim) for a month then merge with my wife's plan if it lasts the trial.
hey guys just wanna let ya know if u have any tmobile related questions let me know... i own the SGSII. i may be some help if u guys need help with anything regarding tmobiles side of the ball.
Hello, could you ask the powers that be when we'll be getting Ice Cream Sandwich?
Hey there. Stick around this forums, your will be a nice help to this community.
Sent from my SGH-T959V using XDA App
Just ignore the trolls! ty and u will be a nice asset to this community!
Thanks for announcing yourself . To our forums.
Sent from my SGH-T989 using xda premium
just 1 question regarding wifi calling is the update really happening first couple of weeks of november and is there a way to tell if my old sim card is able to use it which is about 8 months old or should i just install the new 1? Reason I ask is because I've read some people had the new sim card taken by a rep when they bought the phone saying the old 1 they had looked the same. Thx in advance
foreverloco said:
just 1 question regarding wifi calling is the update really happening first couple of weeks of november and is there a way to tell if my old sim card is able to use it which is about 8 months old or should i just install the new 1? Reason I ask is because I've read some people had the new sim card taken by a rep when they bought the phone saying the old 1 they had looked the same. Thx in advance
Click to expand...
Click to collapse
The rep also took my sim card! I didn't notice till later on.
Sent from my SGH-T989 using xda premium
OuncE718 said:
The rep also took my sim card! I didn't notice till later on.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
ordered mine online so i still have my new sim just havent installed it yet but want to make sure if i will get the update with the old 1 in or not and it would also be helpful to everyone else that got the new sim taken away if we could know the difference between the new 1 and the last 1 before it so we could either go grab 1 or install it if we have it.
foreverloco said:
ordered mine online so i still have my new sim just havent installed it yet but want to make sure if i will get the update with the old 1 in or not and it would also be helpful to everyone else that got the new sim taken away if we could know the difference between the new 1 and the last 1 before it so we could either go grab 1 or install it if we have it.
Click to expand...
Click to collapse
I would like to say that the old sim will work, but since I haven't even seen what the new sim looks like to compare the two I have no idea. I wonder if T-Mobile told the reps to take the sim card or the reps are just stealing them for their own personal reason.
Sent from my SGH-T989 using xda premium
My rep told me wifi calling would not work unless you got the new sim card.
Sent from my HercuBEAST!!
go back to the store and get the new sim cards..some reps arent as informed as the others so they mistakenly must have taken the new sim cards. New sims are need for the wifi calling to work.
OuncE718 said:
I would like to say that the old sim will work, but since I haven't even seen what the new sim looks like to compare the two I have no idea. I wonder if T-Mobile told the reps to take the sim card or the reps are just stealing them for their own personal reason.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
was just comparing mine and my old 1 has a smaller almost square shape gold connector while the new 1 has a longer rectangular shape gold connector but not as big as the real older 1s that took up almost the whole card... guessing im gonna have to change mine up just in case because it is different. Just dont like taking the back off too much because it does feel like something might crack or break after so many times...lol
i had to return exchange my sgs2 because the touchscreen was acting up, would not charge anymore and would not mount usb storage. rep said because i used OLD SIM CARD. dont know how true it is, but all is well now.
If I did not buy the phone through Tmobile, but bought it outright elseware and it has given me problems (the battery life) will I be able to return/exchange in a Tmobile store for another one?
I still have all the accessories/box etc.
Depends on the location. Corporate stores can return purchases made at premium retailers and thats about it.
Sent from my SGH-T989 using XDA App
movieaddict said:
Just ignore the trolls! ty and u will be a nice asset to this community!
Click to expand...
Click to collapse
*agrees*
10-word
Those of you asking whether or not WiFi calling will work with your SIM card: You must have a card that has TM9177 printed on the back. (According a good friend who happens to be my T-Mobile rep)
le14 said:
If I did not buy the phone through Tmobile, but bought it outright elseware and it has given me problems (the battery life) will I be able to return/exchange in a Tmobile store for another one?
I still have all the accessories/box etc.
Click to expand...
Click to collapse
The short answer is no. You would need return it where you got it from. If it was from say....another person that got it through T-mobile, either locally or customer care you would need an order# or reciept for them to process an exchange. Samsung covers the device for one full year from the date of purchase (Samsung seems pretty strict and may ask for the original purchase reciept also). The best thing honestly, is to buy it from somewhere that will honor the warranty. Saving a few bucks now may cost you down the line.
Worst case senario, call tmo and tell them the deal. Tech support may be willing to work with you to get warranty replacement if you were the 1st # associated with the IMEI. Remember all of this is YMMV, I can almost always get tmo to help me out, but in a recent & super similar case I was denied. I ended up selling the one I had to buy a new one after some careful wording to a customer loyalty soop. Again YMMV, but some ideas and facts to consider
Hope that helps.
sicwitit11 said:
hey guys just wanna let ya know if u have any tmobile related questions let me know... i own the SGSII. i may be some help if u guys need help with anything regarding tmobiles side of the ball.
Click to expand...
Click to collapse
nice to see another tmo employee on xda! I know of a couple more around here
Sent from my SGH-T989 using XDA App
Thanks for offering to contribute from your experience as a rep. It's much appreciated since, as you are even more aware than us, not all reps have the same knowledge base or interest in these devices.
One thing that would be awesome would be if you could let us know of any known issues that T-mo tells its reps to be aware of (i.e. if you receive any information about issues that customers may come in with).
We're pretty much all still in our 14 day period and sometimes it's nice to be aware of possible defects such that we can look for them as early as possible to see if we are affected.
Have you heard or experienced anyone coming in with complaints regarding the display having the "brushed metal" or "vertical line" issue? (There's a long thread on it in this forum)
i bought my SG2 around the time it was released and gave my sim card away because i figured id just keep using the one i had..well, as you all know you need the new sim cards to be able to use wi-fi calling
i called and went to 2 different tmobile stores and they are trying to charge me $20 for it..
i have a new tmobile sim card that my friend gave me from his mytouch4g..the # on the sim is TM9703
can anyone tell me if that one will work? im currently running jug v3.69 which is android 2.3.5 so i dont have the wi-fi calling feature yet..but will upgrade my rom if it works
and if you use wi-fi calling on your SG2 but have a different sim card model please post that one so i can try to look for that one as well
thanks in advance
jdiddy_ub said:
i bought my SG2 around the time it was released and gave my sim card away because i figured id just keep using the one i had..well, as you all know you need the new sim cards to be able to use wi-fi calling
i called and went to 2 different tmobile stores and they are trying to charge me $20 for it..
i have a new tmobile sim card that my friend gave me from his mytouch4g..the # on the sim is TM9703
can anyone tell me if that one will work? im currently running jug v3.69 which is android 2.3.5 so i dont have the wi-fi calling feature yet..but will upgrade my rom if it works
and if you use wi-fi calling on your SG2 but have a different sim card model please post that one so i can try to look for that one as well
thanks in advance
Click to expand...
Click to collapse
I have the same problem, yet I dont think wifi calling is that useful when it still uses your munutes unless you have unlimited, again, it sounds like pretty cool feature yet its useless, do you really use it or relay on it? Just a personal thought and point of view, theres a couple apps such as viber that use the feature of wifi calling but free, the only thing is that the other user needs viber app, and wifi
Sent from my SGH-T989 using Tapatalk
sim card for wifi calling
i bought my SG2 around the time it was released and gave my sim card away because i figured id just keep using the one i had..well, as you all know you need the new sim cards to be able to use wi-fi calling
i called and went to 2 different tmobile stores and they are trying to charge me $20 for it..
i have a new tmobile sim card that my friend gave me from his mytouch4g..the # on the sim is TM9703
can anyone tell me if that one will work? im currently running jug v3.69 which is android 2.3.5 so i dont have the wi-fi calling feature yet..but will upgrade my rom if it works
and if you use wi-fi calling on your SG2 but have a different sim card model please post that one so i can try to look for that one as well
thanks in advance
no..its not something i rely on at all...its more something i want in case i ever need it...i know that it uses minutes...i live in ny and went to school upstate...sometimes i go back up there and visit friends..reception may be an issue depending on where i am...some of my friends live in the boondocks lol...also its very useful if you have ever experienced being in a basement that gets no reception
jdiddy_ub said:
i bought my SG2 around the time it was released and gave my sim card away because i figured id just keep using the one i had..well, as you all know you need the new sim cards to be able to use wi-fi calling
i called and went to 2 different tmobile stores and they are trying to charge me $20 for it..
i have a new tmobile sim card that my friend gave me from his mytouch4g..the # on the sim is TM9703
can anyone tell me if that one will work? im currently running jug v3.69 which is android 2.3.5 so i dont have the wi-fi calling feature yet..but will upgrade my rom if it works
and if you use wi-fi calling on your SG2 but have a different sim card model please post that one so i can try to look for that one as well
thanks in advance
Click to expand...
Click to collapse
I was in a similar situation as you; I called up t-mobile to check and they said it was not. They said my SIM card was not up to date to use Wifi calling feature but they said a t-mobile store would give me a new SIM card for free if the t-mobile rep put it in their system that I had an old SIM card. Basically when you call t-mobile just ask them if you had the new SIM card and if not could the t-mobile rep give you a new one if you did an exchange at the store.
I'm not sure if that's a gba Sim or not but you can get one overnighted for free to you if you call Tmobile, I've heard through other people as well that the stores are starting to charge people for Sim cards even if the notes state issue for free.
As for it still using your minutes , that's just a matter of adding the free wifi calling feature to your account. That's free.
jdiddy_ub said:
i bought my SG2 around the time it was released and gave my sim card away because i figured id just keep using the one i had..well, as you all know you need the new sim cards to be able to use wi-fi calling
i called and went to 2 different tmobile stores and they are trying to charge me $20 for it..
i have a new tmobile sim card that my friend gave me from his mytouch4g..the # on the sim is TM9703
can anyone tell me if that one will work? im currently running jug v3.69 which is android 2.3.5 so i dont have the wi-fi calling feature yet..but will upgrade my rom if it works
and if you use wi-fi calling on your SG2 but have a different sim card model please post that one so i can try to look for that one as well
thanks in advance
Click to expand...
Click to collapse
Call in. When prompted why you are calling say, "Cancel my account".
Tell the operator who picks up your story.
They will mail you a free sim card.
gfaughn said:
I'm not sure if that's a gba Sim or not but you can get one overnighted for free to you if you call Tmobile, I've heard through other people as well that the stores are starting to charge people for Sim cards even if the notes state issue for free.
As for it still using your minutes , that's just a matter of adding the free wifi calling feature to your account. That's free.
Click to expand...
Click to collapse
False we do not overnight sim cards, sim cards go usps only so no overnight. Also they may or may not give you a sim card if they tell you no its because they don't have to. The only way they have to get you one is if you go show a store that yours is defective its worth a try to call but don't waste your time trying multiple times you may just have to pay for one, or you could try taking that new one you have to a store n telling them customer care sent you the wrong one then maybe they will trade it.
Sent from my SGH-T989 using XDA App
ebatr8 said:
False we do not overnight sim cards, sim cards go usps only so no overnight. Also they may or may not give you a sim card if they tell you no its because they don't have to. The only way they have to get you one is if you go show a store that yours is defective its worth a try to call but don't waste your time trying multiple times you may just have to pay for one, or you could try taking that new one you have to a store n telling them customer care sent you the wrong one then maybe they will trade it.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
swapping at the store is a genius idea..that never occurred to me...however, before i do that im just trying to see if the TM9703 one will work or not..no sense of trading in a working sim for another sim
thanks for all the responses...still hoping to hear from someone with the 9703 or a different working sim
Wish I remembered lol I know that we can tell from the picture on them because they changed the picture starting with those ill get my new sim card out I haven't used it yet n will let u know in a couple min I have like 5 of them laying around
Sent from my SGH-T989 using XDA App
False. I've overnighted all the Sim cards I've replaced for a few weeks now. that'd be the easiest for this guy.
You're welcome.
The one that came with the gs2 is a tm9177 has a pic of a guy and girl either taking a pic of themselves or watching some hilarious video on a phone lol so I don't think the one you have is right because this is the same one that came with my amaze as well. If you go to the store if they don't see an order in your account and tell you that just tell them you ordered it through sales that the Rep told you the ones for prepaid will work and thats what you received. They probably wont but just incase they are that thorough they can't look up orders done through sales only customer care.
Sent from my SGH-T989 using XDA App
gfaughn said:
False. I've overnighted all the Sim cards I've replaced for a few weeks now. that'd be the easiest for this guy.
You're welcome.
Click to expand...
Click to collapse
Customer care has either standard mail through there shipping method which is free and the 19.99 one which is priority mail which can take 1-3 business days depending on where you are so you are wrong. The only departments that have overnight directly is sales so you are mistaken if you think customer care has overnight or that he would even get it without paying for it, especially due to the fact that there is quite a bit of outsourcers who prefer to have people get mad then go outside of standard policy.
Sent from my SGH-T989 using XDA App
Then I suggest he get transferred to tech care. We have option to overnight for free.
Got mine overnighted from customer care with no problems. They said mine was an old one, and they'd send me a new one, no charge. I did speak with an 'american accent' CSR.
Got it the next day via UPS.
ebatr8 said:
Customer care has either standard mail through there shipping method which is free and the 19.99 one which is priority mail which can take 1-3 business days depending on where you are so you are wrong. The only departments that have overnight directly is sales so you are mistaken if you think customer care has overnight or that he would even get it without paying for it, especially due to the fact that there is quite a bit of outsourcers who prefer to have people get mad then go outside of standard policy.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
nashwing said:
Got mine overnighted from customer care with no problems. They said mine was an old one, and they'd send me a new one, no charge. I did speak with an 'american accent' CSR.
Got it the next day via UPS.
Click to expand...
Click to collapse
Cool story bro
Sent from my SGH-T989 using XDA App
Shows how awesome Tmobile is, can't even get facts straight on a simple Sim card replacement.
Gotta love it.
Hope the OP got an idea on what to do though.
Kind of off topic but wifi calling does not use minutes when you add "free wifi calling" to your account. Essentially you can talk all you want over wifi calling but you have to make sure either you or a csr adds the free wifi calling to your account otherwise they do charge.
Edit: not charge but it uses minutes if you don't have the addon
i think im gonna call them and explain to that i gave my sim away not knowing that it was gonna be needed and see if i can get a free one
if that doesnt work ill just go to the store make up some story about how they shipped me the wrong one (the mytouch4g one that i have) and demand that they swap it for me if they dont want to
thanks for all the suggestions
Yeah they tried charging me twenty bucks and i went off about how their quality of customer service sucks lately and that I never knew it required a "special" sim card for wifi calling. Got one via priority mail for free .
so, i recently bought this phone new in box. opened the box, inserted my sim and it does not recognize it. now i should mention that i use walmart family mobile as my carrier. could that be my problem? i'm told that t-mobile phones work since there a branch of t-mobile but so far no luck. im going from a captivate to this phone, so the sim was bigger. i used the template deal and cut it down to the micro sim size which i thought could be my problem but the sim happily works in the captivate. any help with this would be greatly appreciated. i will answer all questions to my greatest abilities and i apologize in advance if im the 18th person to ask this today like other questions
joehein said:
so, i recently bought this phone new in box. opened the box, inserted my sim and it does not recognize it. now i should mention that i use walmart family mobile as my carrier. could that be my problem? i'm told that t-mobile phones work since there a branch of t-mobile but so far no luck. im going from a captivate to this phone, so the sim was bigger. i used the template deal and cut it down to the micro sim size which i thought could be my problem but the sim happily works in the captivate. any help with this would be greatly appreciated. i will answer all questions to my greatest abilities and i apologize in advance if im the 18th person to ask this today like other questions
Click to expand...
Click to collapse
You can not swap SIM cards from one provider to another unless your phone is unlocked..
You need to purchase a T-Mobile SIM card kit...
Zaphodspeaks said:
You can not swap SIM cards from one provider to another unless your phone is unlocked..
You need to purchase a T-Mobile SIM card kit...
Click to expand...
Click to collapse
but this works with other t-mobile phones and i know this because i have done it without an unlock, but those were older older phones like the s1 and s2. does the t999l specifically pick a fight? maybe a quirk of 4.1.2?
joehein said:
but this works with other t-mobile phones and i know this because i have done it without an unlock, but those were older older phones like the s1 and s2. does the t999l specifically pick a fight? maybe a quirk of 4.1.2?
Click to expand...
Click to collapse
I believe in order for this to work on this device, you would need to unlock it..
I'm no expert, but this is my personal experience..
In order for me to test this, I would have to have both devices and YOUR sim card..
Zaphodspeaks said:
I believe in order for this to work on this device, you would need to unlock it..
I'm no expert, but this is my personal experience..
In order for me to test this, I would have to have both devices and YOUR sim card..
Click to expand...
Click to collapse
well a man can hope right? and from my extensive research i have found that because of the fancy L the only way to unlock this is via a dude on ebay, or a code directly from t-mobile. i doubt t-mobile would do this for a non-contract phone though. it certainly does suck to suck.
Esn?
~SanaDrate + LTE
"Doesn't recognize it" please explain what exactly what is happening. If it is still asking for a SIM to be inserted, you will need a new SIM, but if it is asking for a Unlock PIN Code or similar, then you will need to unlock the phone to use with a non-TMo provider. Personally, I think that since you cut the SIM and it is not lining up. You should get a new (factory made, not cut) Micro-SIM. Also, I believe that it should work with Simple, Straight Talk and Walmart Family on any TMo phone.
First and foremost, I'm a noob.
Anyways, I'm giving this whole Android thing a go for the third time. I had an S7 and an S7 Edge, both were great phones but they were also carrier versions. I've owned pretty much everything Apple and coming to the realization that Apple is dropping the ball. It's time to switch it up.
I ordered an International Unlocked 930F Note 7 and I'm currently with AT&T. After researching, I'm aware that I'll be losing a few things like Samsung Pay and VoLTE. Few questions I have: When the Note comes in the mail, shall I remove the SIM out of my iPhone SE and insert it into the new phone? Or go to an AT&T store and ask for another SIM?
Your feedback/suggestions are greatly appreciated!
Someone will correct me if I am wrong but I don't believe you will lose Samsung Pay. It should work. And yes, just plug your SIM (if its a nano) and go. I plan on getting the same phone and I had the S7 Edge international version and it worked fine on AT&T. I never tried Samsung pay though.
Thanks for the quick reply.
Not too worried about Samsung Pay, as I don't even use Apple Pay. But the VoLTE is what I'm mainly concerned about.
Also what about visual voicemail? I understand it can be downloaded from Google Play, but will it still work and keep my same greeting, etc..?
Brings me to next question: Samsungs website offers the micro SD card as a free gift when purchasing the phone, do you know if they honor purchases from eBay and/or international devices?
Yeah I don't use Samsung pay either. Not sure about VoLTE.
Visual voice mail works fine. Just download the app from the Play Store like you said but not sure about the greeting. Don't know if that stored in the app or on AT&T's server.
From what I've been reading, when you register your phone, regardless of where you got it, you will be able to take advantage of the current promotion. LETS HOPE!
Samsung pay should still work, and so will the VVM app from the play store.
Eventually if a root/flashing method should come out for the international model which could let you flash over AT&T stuff such as HD voice. Not 100% sure on that but maybe someone else can verify that.
When you get the phone, go to the store and ask for a sim.
As for the free gift, it only applies if you buy it from a carrier store, or certain stores. I'm assuming the guy you bought it from already got the promo gift from Samsung. If you really want it maybe cancel the eBay order and get it from Samsung.
As far as I know you can't buy the international version straight from Samsung. If that would have been an option, I'd been all over that.
Would the SIM in my iPhone not work?
Seems you may be right, the only options I see on their site are carrier models. If you go to the promotion site though, they have an option for "other" retailers so you can try with your eBay invoice as proof of purchase.
I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.
mattjewell said:
I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.
Click to expand...
Click to collapse
I'll pop in with a lil info for you. I use a international Note 4 on AT&T now with zero issues. A few reasons why I went with this version instead of a carrier branded phone. First one was the unlocked bootloader, since the AT&T version was locked up and still locked to this day. My 4 still works perfectly fine with a custom S7/Note 7 Rom on it. So you decide if you want it..
Now in regards to the crapple sim going into the N7, if I'm not mistaken you're going to have to get that changed from the crapple set-up. Think they need to put it back to regular data or whatever all the other phones use. You know it's always something special with crapple! I would say try the sim if no data you'll know why.
Good luck
Bajan
mattjewell said:
I like where your heads at.
I suppose what I can do with the SIM is try swapping it into the Note and if it doesn't work, go to the store.
Click to expand...
Click to collapse
As mentioned above, I believe Apple uses different settings for data with their sim cards. When my brother switched from a 4S to Android he had to get a new card. I also just got his LTE working for him by contacting support and registering his Sim card with the one I from a store display phone. I just took a picture of the IMEI of an S7 in store and used the "ATT Phone" APN settings. The NXTGENPHONE APN will not work for some reason when I tried it.
cadcamaro said:
As mentioned above, I believe Apple uses different settings for data with their sim cards. When my brother switched from a 4S to Android he had to get a new card. I also just got his LTE working for him by contacting support and registering his Sim card with the one I from a store display phone. I just took a picture of the IMEI of an S7 in store and used the "ATT Phone" APN settings. The NXTGENPHONE APN will not work for some reason when I tried it.
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While I'm at the store, I'll snap a pic of the back of an S7 as well just to be safe. Can you clarify "ATT Phone" in the APN settings? Where is this located?
Go into the phone settings and get the IMEI and IMEISV
I needed both when talking to tech support.
As for the APN I used the same ones as the OP from this thread.
http://forum.xda-developers.com/verizon-s7-edge/how-to/verizon-s7-edge-sm-g935v-att-lte-tip-t3429897