I've been having a problem with my GN where the noise cancellation just isn't working. Rather than cancel background noise, the device will cut off all the sound so I can't hear the person I'm talking to and they can't hear me.
I called Sammy support and they have told me to put in the code: *2767*3855# to reset the phone.
I have rooted my device and done multiple factory resets, and wiped the data on my phone and everything. Will this code do something different, or am I just going to be wasting my time?
Flash the stock image for your phone. Flashing wipes everything and starts over, including corrupted system files. Tutorials abound for how to do that. Make sure to back up the virtual SD card on to your PC first.
I've definitely done that and it didn't help the sound issue. As long as the reset code won't do anything different than that, it looks like I have to send my phone in for service.
Yeah, if a stock image flash won't fix it, it's not software related. It's either hardware or (occasionally) network.
All right, thanks. I guess I'll backup everything, re-lock and reset it and send it off for help.
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okay so I have a samsung galaxy s3, I updated to Android 4.3 through AT&T and my phone has been giving me problems ever since. could someone please tell me what options do I have to fix this thing? Right now I have downloads that keep coming in that have been completed months ago and my LED flash also comes on when my phone rings. I havent done any flashing or rooting since about 2 years ago with my AT&T Tilt 2. I just felt like this phone didnt need it. I've read some other articles that say if you try to root an AT&T SGS3 that it will brick after this cripling update to android 4.3. But it's just fine to do it wit other carrier smartphones. It doesnt seem like there are any fixes on the horizon, so I feel like i need to take matters into my own hands. Please help.
I'm assuming you already tried a factory reset? But as far as rooting though I don't think it's possible currently if you did the ota update. Whatever you do don't try to Odin back though, you'll hard brick.
Sent from my SGH-I747 using Tapatalk
I'm not sure if i've tried a factory reset. The only reset i've done is the option they give you when you hold the button on the upper right hand side of the phone. Where is the factory resetet option? Also, should I backup my information before I do this factory reset.
sigma20xx said:
I'm not sure if i've tried a factory reset. The only reset i've done is the option they give you when you hold the button on the upper right hand side of the phone. Where is the factory resetet option? Also, should I backup my information before I do this factory reset.
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boot into recovery to clear the cache first and then try a factory reset if that does not work.
I have read of this continual download bug, but do not have it myself
If you can connect to KIES, you can back stuff up easily , but I'd just backup contacts and stuff and reinstall the apps. Yes, a factory reset will wipe your apps and contacts, but it should leave your pics in the card and in the phone alone.. back em up just in case.
So, this is my first Samsung device, longtime HTC user. I was cocky and thought I could go ahead and delete system apps that I thought were safe to delete. Apparently, I was sorely mistaken.
I am now caught in a bootloop. Luckily for me, I can get into the system and do a few things before it reboots. I was unable to fing factory images for the s6 edge, so, I have another idea, but I need someone's help.
I was thinking if someone could make a backup using titanium backup of all their system apps and share it with me, I would attempt to run the restore option in TiBu to remedy the issue. If anyone could do this, or has a better idea, let me know. Thanks in advance, and I apologize for needing something so trivial (smh).
if you can get into the settings menu and do a factory reset, that would fix it..
also, try calling t mobile, and ask tech support how you can boot into recovery, and there should also be a factory reset choice in there..
wase4711 said:
if you can get into the settings menu and do a factory reset, that would fix it..
also, try calling t mobile, and ask tech support how you can boot into recovery, and there should also be a factory reset choice in there..
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I've done that, the phone simply reboots itself. When I try to boot into recovery, I don't get that distorted green/white screen everyone else does, it flashes real quick then goes dark, nothing more. I've tried the vol- 4 times, power, vol- 7 times power, wait, power combo as well, it does not factory reset my device.
I would still call t mobile and ask them how to actually boot into recovery.
There has to be a way to do it; I would turn the phone off completely, then boot into recovery using the method t mobile suggests..
EDIT: read this http://www.androidexplained.com/galaxy-s6-recovery-mode/
wase4711 said:
I would still call t mobile and ask them how to actually boot into recovery.
There has to be a way to do it; I would turn the phone off completely, then boot into recovery using the method t mobile suggests..
EDIT: read this http://www.androidexplained.com/galaxy-s6-recovery-mode/
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I really appreciate your help in trying to get me into recovery, but I have tried everything. I've done the release after the buttons stop blinking, don't release until you see blue text (which I never do, there is never blue text at the top of my screen). I also work for T-Mobile, I have access to the files customer care would read you if you called in. I am at work right now lol.
Honestly, all I need is a zipped titanium backup of system apps (just the app, no data) that I can get onto the phone and try and restore.
I don't mean to sound rude, but this isn't my first rodeo. I've been attempting to get a logcat to identify which error is causing the device to crash so I can ask for just that one app (I can't get the log though, always hangs on waiting for device, even though I can execute other adb commands). All I need is that TiBu copy.
Edit: Wow, I finally got it to factory reset. I'm not sure why it didn't work before. I tried the same thing countless times with no success, but I finally got it.
Again, I apologize if I sounded rude earlier. I really didn't mean to be.
not rude at all bro, as you know, there are so many different levels of "knowledge" here, that I try to use the lowest common denominator when helping folks out, but you obviously know what you are doing!
Glad to hear you got to factory reset menu; that should fix you right back up!:good:
I was in the same boat as you. Rooted, removed system apps, got back to Recovery Screen, but a Factory Restore did not bring back the apps that were removed. Tried Kies, but it would not work last night. As of this afternoon, Kies will now work. Just did it a few minutes ago.
Use the "Firmware Upgrade and Initialization" option. You'll need the Model Name and Serial Number, both of which can be found on the Box, or in the Settings menu if you can get there.
I've had my M8 since about the end of 2014. Originally on Android 4, have since done OTA upgrades to 5 and 6 as they were flagged as available by my carrier (UK, O2).
I've never managed to get HTC Backup on my PC to recognise the phone, even with the original USB cable, so have never done a proper backup (Yes. I know). Fortunately for me, my Gmail contacts list was almost up to date, and apart from my calendar, that was the most important thing to save, so I've just had to grin and bear it.
Because of the lack of proper backup and therefore the facility to restore from one, I'd never done a factory reset after the various OS upgrades, which I've been told might have avoided my present situation, which is that I can't get any further than a bootloop situation. Other than that, I can get into recovery mode, but no further.
I've tried clearing the cache, I've tried a factory reset. Neither of those have got me anywhere.
I've no great desire (at present) to go fiddling with rooting or anything clever with the phone, I'd just like to get it working again. I've downloaded Android Studio to get the SDK for ADB but don't really know what I'm doing, and if I mess around without expert advice I could end up with a hard brick - which is why I'm here.
Can anyone give me some guidance about what I need to do to get my phone working again?
Thanks in advance...
Hi, I have the same problem, started a few days ago when I was trying to download VLC from the play store, the phone rebooted and said optimizing apps.... It has been in an optimizing apps bootloop since - it gets to the end, then says starting android then freezes and reboots, then starts again... I tried clearing the cache and doing the factory reset as well but nothing helps. We could really use some expert help on this :S
If a stock phone isn't booting, and factory reset doesn't help, the OS is possibly damaged or corrupted in some way; and needs to be restored.
If your version has RUU, you can try to run that.
If no RUU for your version, then probably your only choice is to unlock the bootloader, install custom recovery, so you can restore a stock TWRP backup from the following thread: http://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
I am in a very similar situation, apparently because of a botched automatic system update, almost same symptoms as airick94. I haven't tried a factory reset yet though, because I want to try to recover what I can from the internal storage first. Can I do that through ADB even if my phone is not recognised as a device by the computer?
Hi, I'm aware that several people have issues with the new pie rom.
Unfortunately, I have a problem that I haven't seen before on the forum:
It takes like a full 5 sec to call somebody and the same to end it.
It's very frustrating because I never know how to react in this situation (did he heard? Etc...)
I don't want to factory reset and I got everything stock.
Anyone has an idea on how to fix this?
Can I wipe cache with the stock recovery? Maybe install an other phone app?
Thx
i am having issues in pie as well. i cant seem to transfer large files to the phone.doing so makes the phone restarts. i tried it 5 times or so. fhis update is not good
Only way to clear up issues is a clean factory image install if this was not done to begin with.
OK thanks...
Though I blindfully hope someone will be get some alternative has I don't want do execute such extreme solution
b4bass said:
OK thanks...
Though I blindfully hope someone will be get some alternative has I don't want do execute such extreme solution
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It's actually relatively painless. Apps restore automatically when you go through setup, calls and texts are restored, as well as system settings and WiFi networks. Takes me ~30 mins total, and maybe 5 of that is actually looking at the phone, the rest is letting it sync and restore backups automatically.
I was thinking about it doing a factory reset once the final came out but I've heard stories from fellow moviepass owners that are unable to use the app when switching phones. That would make a valid concern for factory resets as well. Not because of lag but I have noticed battery seems worse after the upgrade and wanted to factory reset to rule out. As I ran all the ota betas of pie a factory reset isn't a bad idea anyway.
tiny4579 said:
I was thinking about it doing a factory reset once the final came out but I've heard stories from fellow moviepass owners that are unable to use the app when switching phones. That would make a valid concern for factory resets as well. Not because of lag but I have noticed battery seems worse after the upgrade and wanted to factory reset to rule out. As I ran all the ota betas of pie a factory reset isn't a bad idea anyway.
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Your device ID is tied to the app. When you factory reset and reinstall the app your device ID is reset. You can root using Magisk and then install Titanium Backup to backup the app and data, this will preserve the ID. i had to do this when switching ROMS.
Hey there,
let me start off by saying that I don't own an XL, but a non-XL 3a. Since my question seems to apply to both devices (similar/same components), I'll try my luck here.
Recently, my 3a got stuck in SystemUI crashes and I tried every solution that came to mind and others suggested over at the 3a section (check my profile if curious, basically locked BL, fully stock, no ADB), but nothing solved the issue.
However, I didn't factory reset yet, but I'm confident that it would fix it. On the other hand, It'll also wipe my storage.
----
Long story short, the only option I can think of is to recover my files with a data recovery app/program after I have wiped/factory reset my phone.
Did anybody ever successfully used such an app on a Pixel or similar (A/B) partition layout? Is it even possible/viable? Are there special prerequisites to consider?
It goes without saying I'll make sure to overwrite as few sectors as possible, if any. I can accept some files getting lost in the process, but want to keep whatever I can recover.
Thank you for reading.
Your biggest issue is going to be the fact that the storage is encrypted. So even if you do wipe the phone, I don't think anything will be recoverable since it won't be readable.
Your data will not be recoverable after the factory reset... because it was encrypted. Part of the factory reset will wipe the encryption key (that will not be recoverable since it will be regenerated on the first boot) so your data is surely lost. You are in the worst possible scenario for data recover, honestly your best bet is probably just factory reset and accept that the data is gone forever.
xnifex said:
Your biggest issue is going to be the fact that the storage is encrypted. So even if you do wipe the phone, I don't think anything will be recoverable since it won't be readable.
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acejavelin said:
Your data will not be recoverable after the factory reset... because it was encrypted. Part of the factory reset will wipe the encryption key (that will not be recoverable since it will be regenerated on the first boot) so your data is surely lost. You are in the worst possible scenario for data recover, honestly your best bet is probably just factory reset and accept that the data is gone forever.
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Well, damn. Thanks nonetheless, I didn't even think about that.
I'll try to fiddle with the phone one last time, maybe I'll get it unlocked somehow (I can only get 7 or 8 dots
of my pattern connected before the UI crash kicks in...). This is literally the only thing that separates me from the storage.
This has to be the most infuriating small obstacle with the biggest effect for me.
Since you're stock, might get lucky if your software is good on your second slot. You'll have boot into fastboot mode abs try the command "fastboot continue" from command line on a computer. Plenty of fastboot guides online if you've never used it.
Credit to this thread: https://www.reddit.com/r/GooglePixel/comments/5cbc9m/bricked_pixel_xl/
brandontowey said:
Since you're stock, might get lucky if your software is good on your second slot. You'll have boot into fastboot mode abs try the command "fastboot continue" from command line on a computer. Plenty of fastboot guides online if you've never used it.
Credit to this thread: https://www.reddit.com/r/GooglePixel/comments/5cbc9m/bricked_pixel_xl/
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Man, if that works out, I'd be insanely glad. Have to get my hands on my friend's laptop first though.
I mean, the UI just started crashing after I checked for an OTA without downloading, then changing the wallpaper. That was literally it. Hadn't I rebooted, I would have been able to still unlock with my fingerprint between each crash.
Here's hoping that ADB sideloading OTAs left that slot option intact.
Will definitely update this post; at the very least, thank you for your suggestion.
Update: "fastboot continue" as well as switching boot slot parameters aren't allowed on this locked bootloader.
ADB sideloading caused slots to switch anyway, and both slots seemed to be affected from the SystemUI crashing. Will edit my original thread with a conclusion now.