Develop Bugs

Microphone cutting out mid call

Edit: please see this Google issue tracker post and star it to get Google's attention!
http://code.google.com/p/android/issues/detail?id=24019
I've had it happen 3 times now that I'll be on a call for a number of minutes and all of a sudden the person I'm talking to won't hear me any more. To be fair, I've been talking to the same person, and each time it's been an extended call (5+ minutes). It happened on Saturday, twice. Since then, I have wiped data/cache and flashed a custom rom. It happened again this evening, right around 10 minutes into the call.
The microphone doesn't come back. I tried turning on speaker phone and muting/unmuting my mic, but it won't bring the microphone back. Like I said, this is the same person I've spoken to each time, however, I've been speaking with them often (with their current phone) on my previous phone and never had this issue, so I'm not sure if it's their phone's problem. I spoke with someone else for 30+ minutes on Sunday and didn't have this happen.
To remedy the situation, I just hang up and call back and it works fine, until it happens again.
I'm confused. Is my phone problematic or is it a software bug or is it the other person's phone? Is anyone else experiencing this?
EDIT: Just thought I'd mention I'm on VZW LTE/CDMA.

Thought I was the only one with this problem. Had the exact same thing happen to me talking with my girlfriend the past two nights. Think I'm going to blow away everything and go back to stock 4.0.2. I think it's an app that's misbehaving.

Please report back with your findings.

I've had the same thing happen to me. It has happened the most often when talking to my gf who has an iphone 4 on ATT, but it also happened when I was trying to make dinner reservations at a restaurant that was using a landline.
I am running stock 4.0.2.
If anyone has any suggestions, I'm all ears.

This was a common problem on the Samsung Droid Charge, which uses the same questionable Via baseband modem for voice calls. The earlier Charge Froyo firmware had all kinds of voice issues: 1) outgoing voice drop. 2) systematic cut in/out. 3) garbled robot voice quality. 4) loud ear hurting static. Since the latest Charge firmware EP4 (gingerbread), all issues except occasional robot voice are fixed. The phone is now usable where it was laughable before. The loud static may have been linked to certain phones / hardware rather than firmware.
Hopefully Samsung can incorporate the Charge fixes into the Nexus.
Hopefully Samsung stops using 3rd rate Via chips.

Thanks for the input. Nice to have an idea of what's going on.
Sent from my Galaxy Nexus using Tapatalk

Hey I have this happen about once a day sometimes more and doesnt matter who im talking to it can happen to anyone at anytime. This is very annoying seems like the smarter and more advance these phones get the crappier the actual phone call part of it gets. I think they forget cell phones primarily are for phone calls

Ironically 2 of my calls today complained i was dropping out. But i had full signal. My phone is brand new so these are the only calls ive really made so far.

Reply I had the same thing happening to mine. I was actually on the phone with VZW Level 2 Tech support when the mic went dead. It happened twice while talking to the same agent. She said it sounded like a clicking noise on her end. She then told me to take the phone back to the store.
I went in and got it swapped for a new one and had to return that one the same day because the ear piece sounded blown. Now on my 3rd Galaxy Nexus. The mic issue hasn't happened yet but I just got this one yesterday.... I'll report back if it happens again.
Sent from my Galaxy Nexus using xda premium

I don't think this is a hardware problem. I've had this happen on all three GNs I've had. This last time I was talking on my jawbone headset. I tried switching to the phone mike and speaker phone it did not make a difference. I also tried muting and unmuting. How do we get Samsung to acknowledge this problem?

This happened to me a couple of times also, stock 4.0.2

I have the same problem on stock 4.0.2 and on RevolutionHD 2.1.2. I spent an hour or so with level 2 tech support. I was told that I was the only person to report this issue. They suggested that I change it out or switch to a different phone. My Son-in-Law has the Nexus as well and also has the same issue. I guess I have till 1/15/2012 to make up my mind.

I am having the exact same issues. I will say it lasts about 3-5mins in the call then no one can hear me, and I have to call the people back. I love my Nexus!! I am so glad that I am not the only one having this issue. Edit: I have gone on the VZW Tech Forums and informed them of my problem, and pointed to this thread. I am hoping I hear something from VZW. Maybe if we can get more people to post on the thread over there, VZW and Samsung will see there is a problem. Heres the link h t t p ://community.vzw.com/t5/4G-Discussion/No-One-Can-Hear-Me-After-3-5mins/td-p/762556 (sorry had to space the http part since I am new.

I've had this issue too. Sounds like a resonably easy thing to fix with software.
Sent from my Xoom using xda premium

Has anybody had this happen on 4.0.3? How about on the GSM GNex? Just trying to narrow it down.

Exact same problem here. I called Verizon and they sent out a new one. But after a few calls longer than 5 minutes the microphone went out and I had to call back. I reused the same SIM card. Could that be a potential solution?
Sent from my Galaxy Nexus using Tapatalk

I made tons of test calls today and not a single issue on my GSM version. I only experienced this cut out issue the first day so guess I'm good for now...

I've had this happen on me twice running a 4.03 Custom Rom. Happened about 15 minutes into each call

I believe it to be hardware.

Why do you think its hardware?
Sent from my Galaxy Nexus using Tapatalk

4th nexus same issue

As of now I'm on my 4th Gnexus and once again I'm being plagued with the same issue I have since my first one back on launch day. Loss of voice during a call, high pitch noises, (think scratching on a chalk board) loss of sound on all key press as well as numbers when dialing.
I have called about this issue. First time around Verizon said take it back get a new one. So I did that and so on happened 2 more times same issue same results. Now on my 4th one its starting again. So verizon said it was Samsung and Samsung said Verizon.
So I was hoping for some input on what direction I should go now.
Sent from my Galaxy Nexus using XDA

After so many replacements, I can only imagine that this is happening because of your location?
Sent from my GT-P7510 using xda premium

My wife has the same phone and she has not had any of these issues. On the other had she doesn't use her phone as much as I do! I'm pretty much on mine all day and she maybe looks at it once a day.
Sent from my Galaxy Nexus using XDA

srh21 said:
My wife has the same phone and she has not had any of these issues. On the other had she doesn't use her phone as much as I do! I'm pretty much on mine all day and she maybe looks at it once a day.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.

srh21 said:
As of now I'm on my 4th Gnexus and once again I'm being plagued with the same issue I have since my first one back on launch day. Loss of voice during a call, high pitch noises, (think scratching on a chalk board) loss of sound on all key press as well as numbers when dialing.
Sent from my Galaxy Nexus using XDA
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Click to collapse
when you said high pitch noises, do you mean that during a call you can hear a buzzing sort of noise when people speak? I get that on my nexus too, it's slightly irritating but I'll live with it, better than spending time to unroot it, go back to stock and then waste a whole week in the service centre.

akira02rex said:
This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.
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Click to collapse
It's obviously not user error.. If you read a bit you'd see there is a very lengthy thread about this very issue.. It's called microphone cutting out during call or something like that.. You can replace your phone as much as you want, it's not going to change it. the cause is unknown but I believe they have at least determined it not to be hardware..
Sent from my Galaxy Nexus using XDA App

Powell730 said:
It's obviously not user error.. If you read a bit you'd see there is a very lengthy thread about this very issue.. It's called microphone cutting out during call or something like that.. You can replace your phone as much as you want, it's not going to change it. the cause is unknown but I believe they have at least determined it not to be hardware..
Sent from my Galaxy Nexus using XDA App
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That is correct. Audio outbound gets garbled and then lost completely. This is the worst bug of this phone. I can't count how many phone calls where I'd have to hang up and redial because the other person couldn't hear me anymore.
Sent from my Galaxy Nexus using Tapatalk

I'd blame the carrier, as i'm on Orange UK, and I use T-Mobile UK as well, and call quality both ends, is excellent

Your wife may not have the issue but are y'all talking on the same tower when the issue arises? I'm on Verizon as well and never had this problem. That said, I don't talk a lot, maybe 400 minutes a month - mostly to my boss that has an iPhone so half the time I can't hear crap anyway due to that fact.
I will say, as a recent T-Mobile transplant that has used Verizon off and on for several years with work phones, Verizon doesn't seem to have the same call quality in general terms. Maybe it's just my ear, but even back in the day I owned some Motorola claim shells that sounded pretty muddy.
Have you tried to replicate the problem on a completely stock phone with no 3rd party apps? I wonder if there's a conflict somewhere.

akira02rex said:
This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.
Click to expand...
Click to collapse
Not sure how it could be user error as well. This isn't my first phone.

srh21 said:
Not sure how it could be user error as well. This isn't my first phone.
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Click to collapse
KWKSLVR said:
Your wife may not have the issue but are y'all talking on the same tower when the issue arises? I'm on Verizon as well and never had this problem. That said, I don't talk a lot, maybe 400 minutes a month - mostly to my boss that has an iPhone so half the time I can't hear crap anyway due to that fact.
I will say, as a recent T-Mobile transplant that has used Verizon off and on for several years with work phones, Verizon doesn't seem to have the same call quality in general terms. Maybe it's just my ear, but even back in the day I owned some Motorola claim shells that sounded pretty muddy.
Have you tried to replicate the problem on a completely stock phone with no 3rd party apps? I wonder if there's a conflict somewhere.
Click to expand...
Click to collapse
I pretty much tried everything. New sim cards, using it with nothing installed (stock) I'm super bummed I been waiting on a nexus device to hit Verizon for a while now. I'm not sure how much longer I'm going to put up with this.

What about rolling back onto 3G? Are you on the fringe of LTE connectivity at all?
I know a lot of people talk about call quality. Frankly, I haven't experienced any issues and no one has told me that it sounds like crap (and believe me, I have friends that would mention it, we're a HARSH bunch). I don't doubt they exist, and you certainly don't sound like 3/4ths of XDA that are overly dramatic whiners. Out of curiosity, roughly how many minutes a month do you talk? Any chance that it's just an issue where, well you know, the more you do something the more opportunity to experience something that goes wrong? I used to talk a ton for work, like 3000+ minutes a month. I had a lot more dropped calls then than now, know what I mean?
You know what I'd do, which Verizon would HATE but, hey, you are the customer. I'd take you and your wife's phone into Verizon, and have them flip the numbers around. Keep EVERYTHING else about the phones the same. Her apps stay, your apps stay, just swap the numbers around and try her phone with your regular use for maybe 3 or 4 days. If you can replicate the problem while she doesn't experience the issue at all on your phone, then you can probably narrow it down to either the tower your on, or maybe the phone really is just buggy after you've been on it for a while.
Every so often I'll have a long conversation and a call gets dropped, but I've never not been able to hear someone or them not be able to hear me. Like, they're the typical issues that you could assign to either being a tower pass off problem or the nature of LTE long before the phone (on either my end or the other person's end). But, like I said, that's a rare occurrence for me.

What version of ICS are you running? I had this same problem, specifically and most frequently the one where the audio cuts out of a call, sometimes it'd do it and force me to re-call my girlfriend as many as 3 or 4 times in an hour.
What fixed it was flashing ICS 4.0.4 released from Google themselves (if I waited for Verizon to do it I'd probably be single by now). This fixed it for me immediately right out of the gate. I've had the other issues you spoke of every so often but the audio cut out was constant. This fixed everything. Been running for a while without problems (month or so maybe?).

Eh...you didn't flash it straight from Google. At best, you flashed it straight from the Verizon/Google ota server the test ota is on

I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.

lblacklol said:
I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.
Click to expand...
Click to collapse
From here?
http://android.clients.google.com/p....signed-mysid-IMM30B-from-ICL53F.659e0a8f.zip

try a different SIM/Network. you'd be suprised

IINexusII said:
try a different SIM/Network. you'd be suprised
Click to expand...
Click to collapse
What network do you suppose he would try?

Sounds like the phone is doing you a favor. If I had to talk to my girlfriend for an hour a day I'd want my phone to kill itself.

lblacklol said:
I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.
Click to expand...
Click to collapse
Did not fix the microphone going out issue for me :-( I just flashed the 4.0.4 leak on Tuesday hoping it would alleviate this problem, but I had the mic go out about 15 mins into a call last night. Same story as with stock, had to hang up and re-dial to continue the conversation.

Need help... speaker issue

So here is the deal. About a month ago my speaker stopped working on my gnex. I searched all over Google and found a headphone jack issue so I tried it but realized that was not the issue. I have flashed a few ROMs in between and haven't had any luck (thought maybe a ROM was causing the problem but no). Last night I loaded up a game on the phone and BAM, sound again (phone ringer and notifications). I was so excited. This morning I used ROM toolbox to batch install 3 apps and data (Apex, Apex unlocker and autorap), and then to my disappointment, no more sound. I uninstalled the 3 apps and rebooted the phone but no use. Now that I have given a round about idea of the issue, my question is "does anyone know or think this may be a software issue and can I go into root explorer and do something?" I have geek squad warranty but my laptop is broke and I can't unroot the phone to bring back to get fixed yet. Just thought I would ask before I fully give up and just deal until I can warranty it out.

1.) Was your volume always loud?
2.) Did at anytime it get near water, drenched in sweat?
Just sounds like the speaker blew honestly
Sent from my Galaxy Nexus using Tapatalk 2

That's what I thought for sure that is was blown but why would it have work last night and not had any static or sound fuzzy. Just doesn't make any sense. I think its hardware or software.
Sent from my Galaxy Nexus

dliontis28 said:
That's what I thought for sure that is was blown but why would it have work last night and not had any static or sound fuzzy. Just doesn't make any sense. I think its hardware or software.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Loose wire/connection?
Don't see how it could hardware or software related..
It is odd though.
Sent from my Galaxy Nexus using Tapatalk 2

[Q] In call mic volume is too loud\distorted

Hi everyone
I've tried searching everywhere but no luck.
The microphone in-call volume on my GNexus is too loud and distorted (maybe too much gain?).
People keep on complaining about it especially when I'm in loud environments.
I've tried returning to stock and installing CM10 but no changes.
Since it's still under warranty, shall I have it checked?
Edit: I'm now running stock with Franco kernel.
Thank you

An update: I had the mic changed by Samsung and the problem is still there.
It seems like the mic has too much gain or the volume is too high. If the phone is far (10-15cm) from my mouth the sound is normal but the environment noise is still pretty high.
I don't know what to do now.

35skeptic said:
An update: I had the mic changed by Samsung and the problem is still there.
It seems like the mic has too much gain or the volume is too high. If the phone is far (10-15cm) from my mouth the sound is normal but the environment noise is still pretty high.
I don't know what to do now.
Click to expand...
Click to collapse
Try to use hearphones or bluetooth auricolar... I'm sorry, bad problem! Or you can buy next Nexus

Gjot said:
Try to use hearphones or bluetooth auricolar... I'm sorry, bad problem! Or you can buy next Nexus
Click to expand...
Click to collapse
thanks for your support I actually am waiting for the new nexus but it's quite frustrating having this issue.

35skeptic said:
thanks for your support I actually am waiting for the new nexus but it's quite frustrating having this issue.
Click to expand...
Click to collapse
It looks like your microphone is defective, that can happen if you have gotten dirt/metal debris into the reciever (though i dont know how that can happen on the gnex).
Swype'ed on my CM10 Galaxy Nexus

Herman76 said:
It looks like your microphone is defective, that can happen if you have gotten dirt/metal debris into the reciever (though i dont know how that can happen on the gnex).
Swype'ed on my CM10 Galaxy Nexus
Click to expand...
Click to collapse
That's what I thought! But I had the mic replaced

Just to let you know. It's happening with the Nexus 4 too. Been searching on this for a while, and it's disappointing to know that the GNex also has this problem and hasn't been fixed. http://forum.xda-developers.com/showthread.php?t=2046613

[Q] Rattle around camera

Is the rattle sound I hear near the camera housing on my S3 normal? Everything seems to be working fine. Just making sure and asking here since this is the only place where I can get real answers.
Thank you all,
AJ

That doesn't sound normal to me... there is no noticeable rattle on either of the Galaxy S III's I have access to. How long have you had the phone for?

kennkcna said:
That doesn't sound normal to me... there is no noticeable rattle on either of the Galaxy S III's I have access to. How long have you had the phone for?
Click to expand...
Click to collapse
about 5 months. My old S2 had it too. Someone told me a long time ago that it was the Auto Focus and that it was normal on it.

On my moto photon the lens rattles. If you start the camera app it stops.
Sent from my MB855 using xda premium

So this would be considered normal then? I'm hoping so LOL.

asjdwf said:
about 5 months. My old S2 had it too. Someone told me a long time ago that it was the Auto Focus and that it was normal on it.
Click to expand...
Click to collapse
I just double checked, my old Galaxy S II LTE (aka Skyrocket) has a noticeable rattle when you shake it but I'm not hearing it on the S III (perhaps it's more subdued?). A quick Google search however shows that several other people have experienced the same thing and the general consensus seems to be that it's nothing to worry over.

kennkcna said:
I just double checked, my old Galaxy S II LTE (aka Skyrocket) has a noticeable rattle when you shake it but I'm not hearing it on the S III (perhaps it's more subdued?). A quick Google search however shows that several other people have experienced the same thing and the general consensus seems to be that it's nothing to worry over.
Click to expand...
Click to collapse
Yeah I just finished looking too. Thanks all
AJ

Try dropping it a few times see if the rattle will stop
Sent from my SAMSUNG-SGH-I747 using xda premium

So it comes and goes now. Checked some of my buddies phones and there's don't do it but the att stores s3's all do it. So frustrating. LOL
This plus I can't upgrade to Jellybean because it kills data connection to my phone and battery drain!!
AHHHH
AJ

Send it in if ur not happy,, dosens samsung give u a year manufacturer warranty?
sent from outside ur window

I just shook my phone and heard the power button rattling back and forth. Put you finger on it and it stops.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app