Get warranty back on One X - HTC One X

Hi yall
Soon I will recive my One X... And I want to root it, and flash a custom rom... What is the correct procedure to get the warranty back on this handset??
BR

Ratata82 said:
Hi yall
Soon I will recive my One X... And I want to root it, and flash a custom rom... What is the correct procedure to get the warranty back on this handset??
BR
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Click to collapse
Root your phone first and then talk about warranty mate..The best thing for you is to wait for an S-OFF exploit if you worried about the warranty.
Read this thread for a better understanding before you go ahead with things
http://forum.xda-developers.com/showthread.php?t=1603905
http://forum.xda-developers.com/wiki/HTC_One_X

Nothing.
Your warranty is unaffected regardless of whether or not you root. The only condition under which your warranty is invalid is if your custom software causes a hardware failure (An insane overclock for example).
The idea that HTC can completely invalidate your warranty just for unlocking the bootloader is a myth that many people believe.

Related

[Q] Does unlock Bootloader mean out of warranty?

Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
It will show re-lock, and I guess this is the purpose.
khom27820 said:
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
Click to expand...
Click to collapse
khom27820 said:
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
Click to expand...
Click to collapse
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Yes, I believe that ANY rooting (and therefore ROM changes) voids the warranty of ANY phone however there are ways of unrooting your phone so that it appears completely unrooted.
Here's one method that may work: http://forum.xda-developers.com/showthread.php?t=900875
However if you use a program such as superoneclick, ginerbreak, etc then an unroot feature is often included.
I believe that these methods don't leave an obvious trace, thus allowing a warranty claim to be made.
dr9722 said:
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
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Click to collapse
That means if something wrong to my phone such as the screen is broken, I can still claim it, right?
If it is, I will begin to unlock my phone and install other ROM doubtlessly.
dr9722 said:
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Click to expand...
Click to collapse
I had to send my HOX back to the shop because of a dodgy touchscreen. Of course, I had already installed ARHD so I was faced with the same issue. I reinstalled the proper RUU and relocked my bootloader. The shop accepted my RMA after finding the defect and told me that they had sent the phone to the HTC Service Center. So as of now the phone is wherever that is awaiting repair. The jury is still out as to whether they will investigate if the bootloader is relocked. I don't think it will be an issue, but I will report back as soon as I get word!
Cheers,
Mathieu
ps - I will change my signature as soon as I get my HOX back...
HTC will still honor warranty claims even if your phone was unlocked via HTCdev. The lcd on my One X decided that it would display the screen whenever it wanted to and not when I did. I called HTC and opened a ticket, shipped it to them, paid their slightly frustrating $20 USD handling fee, and now it's in repair with nothing else I need to pay.
This is with a unbranded HTCdev unlocked phone that had at least 4 different ROMs flashed as well as 2 kernels.
As far as your question of dodging the RE-LOCKED screen:
Until someone finds a way to S-OFF, we're stuck with it. But believe me that RE-LOCKED looks a whole lot better in HTC's eyes than TAMPERED.
If all you want to do is flash ROMs, just do it the HTC provided way.
Unless you manage to fry your phone by overclocking to 2.5ghz or overvolting, you'll be fine if the phone breaks.
Hi guys,
Just an update. I just received an email in which I was informed that my HOX has been repaired/replaced (I wonder which it is?). So either they didn't check the bootloader (or any secret log files of what has been installed) or they just didn't care. It would seem to have gone well...

[Q] Australian HOX Rooting and Waranty?

Hi all,
I have an Australian HOX and I am thinking it might be time to root and try out some custom ROM loving. Will this void my warranty in Au? Should I wait for S-Off to cover myself if I or the software bork the phone?
Thanks guys!
It should void your warranty as you need to register for the unlock code.
Better to wait for S-off if you are worried about warranty.
That said, this forum contains lots of posts about hardware problems some people have had with their phones. If you have had your phone for a while and given it a decent workout, and don't have those problems, then chances are fairly high you won't need to worry about using the warranty - unless you brick of course

Rooting Europe HTC One X .. Help please

Can anyone help me to root my Europe HTC One X phone please.
Also will it void my HTC warranty ?
I am not interested in unlocking the bootloader as i know this does void the warranty.
Thanks for any replies
At present you have to unlock via HTC-Dev.
That is the only way.
The only way to root the phone is by unlocking the bootloader, so unfortunately if you do not want to do this, you cannot root your phone.
I was worried I'd mess up and brick my phone whilst rooting, but everything worked OK.
Rooting the phone by unlocking the bootloader will void the warranty.
Thanks for the answers guys.
I will have to keep it stock then.
I am with vodaphone for the next 10-11 months so need to keep it stock for warranty purposes
jacko5 said:
Thanks for the answers guys.
I will have to keep it stock then.
I am with vodaphone for the next 10-11 months so need to keep it stock for warranty purposes
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Click to collapse
I'd go for it.
Just read up beforehand. If anything does go wrong, you can always look here for support, it's quite hard to brick your phone now, and even if you do, there are ways to recover it.
Check out aphroditelikesme's (Cursed4Eva) video on YouTube about how to do it entitled 'Root the HTC One X - Part 1/2 - Unlocking the Bootloader' (I can't post links yet) it is very easy to follow. He also has a video on how to unroot the phone and lock the bootloader.
If you do decide to go ahead:
Watch, and re-watch the video
Prepare everything
Make sure you have about 20 minutes where you can work without being disturbed
Follow the video

[Q] Unroot and restore the warranty

So i havent rooted yet (so many reasons to root god dammit!) but i also want to keep the warranty or at least for hardware issues, that my arise during my warranty period. I dont plan on installing roms mostly just rooting stock for some root features that i like. let's say i ran into an issue, can i unroot and restore my warranty?
Loodakid said:
So i havent rooted yet (so many reasons to root god dammit!) but i also want to keep the warranty or at least for hardware issues, that my arise during my warranty period. I dont plan on installing roms mostly just rooting stock for some root features that i like. let's say i ran into an issue, can i unroot and restore my warranty?
Click to expand...
Click to collapse
You can unroot and relock the bootloader, but it will always show that it has previously been unlocked. It's then really up to HTC what they do should you claim under warranty (in theory they should still cover hardware faults, but there have been threads from users who've still been charged because they'd flashed other ROMs, so I wouldn't say it's guaranteed).
ahh ok, well i'll bump this to get more opinions on the matter but still Thanks
hopscotchjunkie said:
You can unroot and relock the bootloader, but it will always show that it has previously been unlocked. It's then really up to HTC what they do should you claim under warranty (in theory they should still cover hardware faults, but there have been threads from users who've still been charged because they'd flashed other ROMs, so I wouldn't say it's guaranteed).
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Click to collapse
I believe if your phone goes back with "illegal" software they will replace your motherboard and what ever else and charge you but if its relocked all stock and the fault was without doubt not.caused by the user warranty should remain.
Interesting how they refer to custom firmware as illegal.
Sent from my HTC One X using XDA Premium HD app
what about flashing other roms, then when returning, flashing stock rom and relocking?

how safe is to change rom?

I just got my note 8t and I miss having root and a custom rom, but I'm scared of voiding the warranty on a new phone. What do you recommend? What would you do?
augugusto said:
I just got my note 8t and I miss having root and a custom rom, but I'm scared of voiding the warranty on a new phone. What do you recommend? What would you do?
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Everytime I got brand new phone I always unlock bootloader install custom recovery and root. If you dont have any defect hardware, having warranty didnt do anything for you, you can relock bootloader back, incase you wanna sell it or something.
As long you follow the guide carefully and DO NOT cross flashing or flashing unknown package/firmware you didnt know what for is, its pretty safe.
augugusto said:
I just got my note 8t and I miss having root and a custom rom, but I'm scared of voiding the warranty on a new phone. What do you recommend? What would you do?
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Click to collapse
I mean it's safe if you do it step by step. I do it on every phone I own. For me warranty is not my thing, I barely drop my phone and I've never experienced any hardware problems in my life...
It's about you. What do you want ? :silly:

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