[Q] Got dust under screen; how do I get it out? - G2 and Desire Z Q&A, Help & Troubleshooting

My 1.5 year old G2 took a bad fall and display stopped working. I barely got this replacement from Asurion on Monday and I already have dust under the glass, which was never a problem for my original G2. Is there a good way of getting it out? I have an air compressor, will blowing my G2 in the earpiece get the dirt out, or blow more dirt in?

Same issue once. Just take it back apart. Clean with microfiber cloth. Then use adhesive very heavily around the speaker area. Problem solved.
Sent from my HTC Vision ICS Virtuous

Get another warrenty exchange from asurion
Sent from my myTouch_4G_Slide using Tapatalk 2 Beta-5

I had the same problem when I bought the device. I brought it back and they change it for a new one without complaining.
I do not know any DIY way to solve this problem...what about sending it to maintenance service? It would take a while but you'll be sure to have it fixed properly.

Related

Dust under screen

I've got some dust under my desires screen i know this is a problem on some htc phones but thought htc had sorted it on the desire.
Has anyone else got the issue and if so is it covered on warranty? How long do htc take to repair as i go away in 2 weeks and need my phone for sat nav
Ta in advance chris
Sent from my HTC Desire using XDA App
Got the same issue and would be interested if someone knew a way to clean it up...
I had this and HTC did repair it under warranty. The took about 10 days from collection to delivery but it is a bit hit and miss.
i read since the beginning that some have this problem.
Thank god, i don't have it. And i don't use a case and have it most of the time in my dusty pockets. So, it seems that some phones just work right, no dust under screen, and some not. This should be fixed by the warranty, don't try to fix it yourself.
I had this 3 times with other phones (non HTC), and it always looked like it's not between the cover and the display, it looked like it's in the display. I got it fixed on one, they replaced the whole display ...
defo can be hit and miss. some people got the phone back with more dust in it since the repair guys tried to clean it in a non-clean room.
if its not very bad I would leave it. I have small bit of dust bit only visible in direct sunlight. thought about sending it back. they would not give me a new phone but said they would try and repair it. it would take 3 weeks. I decided to live with it.
mancuk29 said:
I've got some dust under my desires screen i know this is a problem on some htc phones but thought htc had sorted it on the desire.
Has anyone else got the issue and if so is it covered on warranty? How long do htc take to repair as i go away in 2 weeks and need my phone for sat nav
Ta in advance chris
Sent from my HTC Desire using XDA App
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I have a small particle of dust under my screen which is only visible when the phone is off or in standby mode.
It is probably worth bearing in mind that I have had three Desires and all suffered from this problem.
It's on visible if you really look for it, but once you know it is there it does become annoying.
You can send it away to be cleaned, but as others have mentioned, some have reported their phone being returned with even more dust. This is why I have refrained from sending mine away to be cleaned.
I think the dust gets under the screen during the manufacturing process as all three handsets I have had have suffered from dust under the screen upon removal from the box and none of them got any extra dust under the screen as time went on.
Sent from my HTC Desire using XDA App

[Q] Dead zone in center of touchscreen

Today my dz developed a dead zone in the center of the screen. It's in quite an annoying place - across the top set of numbers on the dialer/unlock pad
Since I flashed Andromadus b2 yesterday with Supercharge, i quickly flashed back to cm7 to see if it was a weird ROM issue. No dice.
So, I've already ordered a replacement digitiser. Has anyone done the digitiser replacement repair and lived to tell the tale? What do I need to be careful of?
From this video it looks fairly straight forward, aside from all the mucking around with ribbon cables.
it is very straight forward. granted ive taken apart lots of phones so this isnt to foreign to me. but im under the impression that most people can handle this, its not the most complicated phone out there. i have one of those fake iphones that i got just to use dual sim cards (theyre garbage but besides the point) that phone to replace digitizer you need to solder the connections.
the only issue i had is using a hair dryer to heat the glue, ive used a heat gun before (on that fake iphone) and melted the screen! so use lower heat ie a hairdryer and just know you need to get it quite warm. good luck!
It isn't hard to replace. I have replaced mine and one other. The only advice I have for you is to take your time because it's a long process. And make sure you glue the screen down very well at the end because you don't want dust to get under it. Good luck!
Sent from my HTC Desire Z using xda premium

[Q] Question about water damage

So my GS3 fell into the toilet last night at about 3am (totally freaked out) and immediately broke it down and put it in rice. Took it out after about 6 hours and it turns on, but the screen doesn't really work. It'll flicker and I couldn't answer a call. Anyways, I'm wondering if T-MO's insurance (Asurion) will cover it? The store isn't open yet and I wanna know like, now lol. If not, does Samsung have a manufacturers warranty or something? If they both cover it, which will cost me less and get me another phone faster?
Well you going to have to pay around 130 if you got insurance. But dropping your phone is totally your fault so ain't no way around paying that money
Sent from T mobile galaxy s3 (24mbs down) 4g network
Rice doesn't work btw. Use 90 percent or more rubbing alcohol as that drives out water. My brother went swimming with his one phone and I put it in rubbing alcohol for like 30 minutes and dried it using a hair dryer and it worked perfectly. Rubbing alcohol is non conductive so it doesn't short anything out plus it dries insanely fast.
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
Rice doesn't work btw. Use 90 percent or more rubbing alcohol as that drives out water. My brother went swimming with his one phone and I put it in rubbing alcohol for like 30 minutes and dried it using a hair dryer and it worked perfectly. Rubbing alcohol is non conductive so it doesn't short anything out plus it dries insanely fast.
Sent from my SGH-T999 using Tapatalk 2
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I've had a lot of luck with both, but when I use rice I don't take it out after only six hours.. it's more of a twelve hour deal.
I used rice every time once swimming and once after the phone went into the washer with my pants.
And to clear up the blow dryer best not to put on any heat cause that may cause damage to the phone... so I've read.
Sent from my SGH-T999 using xda premium
mt3g said:
I used rice every time once swimming and once after the phone went into the washer with my pants.
And to clear up the blow dryer best not to put on any heat cause that may cause damage to the phone... so I've read.
Sent from my SGH-T999 using xda premium
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Yes, if you are using a blow dryer use "low" or "cool" as the setting.
I put in a claim and paid $130 for a replacement. Should arrive today. I put it back in the rice for another 12 hours or so and it works. It's not perfect, but it works pretty well. So far I've had a couple random reboots, the sounds chops up every once in a while (only notifications so far, not video/music/calls) and the flash usually flashes real quick when opening the camera app and sometimes instagram. If anyone is interested in buying it, let me know. T-Mo, blue, 16gb
beanboi said:
I put in a claim and paid $130 for a replacement. Should arrive today. I put it back in the rice for another 12 hours or so and it works. It's not perfect, but it works pretty well. So far I've had a couple random reboots, the sounds chops up every once in a while (only notifications so far, not video/music/calls) and the flash usually flashes real quick when opening the camera app and sometimes instagram. If anyone is interested in buying it, let me know. T-Mo, blue, 16gb
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Click to collapse
It will be blacklisted since you filed a claim.
Sent from my SGH-T999
You could part it out though. Digitizer, glass, Motherboard/USB, battery back for that guy the other day complaining about his.
Easily get back your $130 just by selling digitizer and glass.
Also, I've used distilled H2O as it is less corrosive. But since you got the new one, this is for anyone in the future that reads.
Woodrube said:
You could part it out though. Digitizer, glass, Motherboard/USB, battery back for that guy the other day complaining about his.
Easily get back your $130 just by selling digitizer and glass.
Also, I've used distilled H2O as it is less corrosive. But since you got the new one, this is for anyone in the future that reads.
Click to expand...
Click to collapse
This is also true. Most people are not aware you can separate the digitizer and the glass, so you can undercut everyone on eBay and still make a decent profit.
Sent from my SGH-T999
Woodrube said:
You could part it out though. Digitizer, glass, Motherboard/USB, battery back for that guy the other day complaining about his.
Easily get back your $130 just by selling digitizer and glass.
Also, I've used distilled H2O as it is less corrosive. But since you got the new one, this is for anyone in the future that reads.
Click to expand...
Click to collapse
joshnichols189 said:
This is also true. Most people are not aware you can separate the digitizer and the glass, so you can undercut everyone on eBay and still make a decent profit.
Sent from my SGH-T999
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Sweet. How would I go about separating everything? Also, how much would each piece go for? And does anybody know of anyone that wants to buy these parts?
beanboi said:
Sweet. How would I go about separating everything? Also, how much would each piece go for? And does anybody know of anyone that wants to buy these parts?
Click to expand...
Click to collapse
I thought that there was a teardown floating around here but it might be on one of the other SGS3 variants. Anyways, you could probably YouTube it and find out.
Only advice I could give would be to have a single drink/smoke/chant/whatever to get your nerves calm and have a delicate touch/ The digitizer is extremely important. I once bought a Vibrant from a guy (I needed the motherboard) who was a little heavy handed and cracked it top-to-bottom with almost no effort.
Just check Ebay for prices and unfortunately you can't sell it here on in the forums, but you can sell it in the MarketPlace, if you have all the pre-reqs.
Good luck.

Dropped Galaxy S3 in Bathwater

Hey everyone, so my buddy recently dropped his Galaxy S3 in bath water. He ended up buying a new phone thinking the phone was dead but he turned it on a few days later and it worked. Everything works EXCEPT the touch buttons next to the home button. I bought the phone off of him for $150 thinking I can fix it but as I research video and threads online.. it seems much harder than I thought. I know that soaking the phone in 99% isopropyl alcohol can fix a lot of water damage problems but I'm not sure if I should soak the motherboard in it as it's working fine other than the touch sensor buttons. Should I dip only a part of the front frame (where the touch sensors are) in isopropyl alcohol stopping right below where the LCD screen starts?
I'd like to change the frame as well since there are some scratches here and there along with the home button. It works but the button is scratched up a bit.
Do you guys have any advice for me? The phone is currently disassembled btw if that helps.
Could always download lmt launcher and not worry about it?
Sent from my SAMSUNG-SGH-I747 using xda premium
Or modify your build.prop to add capacitive buttons
Sent from my SGH-I747 using Tapatalk 2
Just use a ROM that has navbar settings and dont worry about the buttons. I dropped my old optimus t in water and yea it comes back to life , but the uncertainty of how long it will work is terrible. A few weeks after it happend phone screen flickering and it just died.
Best thing to have done was pull the battery and let it dry for two or three days
Sent from my SGH-I747 using Tapatalk 2
Lots of ways to just bypass the buttons all together. Like thwy all said use a custom ROM and nav bar. Just let it dry and leave it be. Good luck.
Oh and give lmt launcher a shot too
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I would definitely research cleaning it properly.
The water residue will eventually crust up and cause connection issues or shorts.
CZ Eddie said:
I would definitely research cleaning it properly.
The water residue will eventually crust up and cause connection issues or shorts.
Click to expand...
Click to collapse
What do you think is a good way to clean it? Dip the main board in isopropyl alcohol?
I am a tech junky, the first thing I would do is take it 100% apart and clean every inch on the inside. Eventually the stuff inside of that phone will turn cruddy from the bath water. $150 for a SGSIII is a hella good deal, rip it apart and give it a good cleaning.
Thanks yeah I thought it was a great deal, I could've asked him to drop it less but I felt bad since he was my friend. Phone is brand spanking new and only used for 2 months.
I'm thinking about buying a new whole front piece (LCD, digitizer, frame) though.. what do you guys think? I can get it online for $230ish and not sure how much I can get for my existing front piece.
artluo100 said:
Thanks yeah I thought it was a great deal, I could've asked him to drop it less but I felt bad since he was my friend. Phone is brand spanking new and only used for 2 months.
I'm thinking about buying a new whole front piece (LCD, digitizer, frame) though.. what do you guys think? I can get it online for $230ish and not sure how much I can get for my existing front piece.
Click to expand...
Click to collapse
I would try to fix it before going for a new front piece. Getting that new front piece + the 150$ you already paid = the price of a brand new S3 on ebay.
If it's himidity keeping them from working, leaving the phone in a seeled bag of rice for a couple days can fix it.
If you have the $$$ laying around to do it I would say go ahead. It may help the resell value down the road. I can't stand this phone naked, it feels like a big wet bar of soap in my hands. I would preserve the $$$ spent and put it in an Otterbox Commuter.
I was thinking about making back the money by selling the original piece. Not sure how much I can get for that though. The only thing holding me back is replacing the silver bezel around the LCD. You have to remove everything and swap it over including LCD, glass, buttons, etc. Sounds like a big risk for someone like who who has never done this type of work before.
artluo100 said:
I was thinking about making back the money by selling the original piece. Not sure how much I can get for that though. The only thing holding me back is replacing the silver bezel around the LCD. You have to remove everything and swap it over including LCD, glass, buttons, etc. Sounds like a big risk for someone like who who has never done this type of work before.
Click to expand...
Click to collapse
Well if getting someone to do it for you doesn't cost much, could be something to look into.
Yeah currently looking for someone to do that for me. Not sure where to look... all these cell phone repair places want to replace the whole piece PLUS they keep your LCD for "recycling" which means they'll take my LCD, repair it and sell it to the next sucker for $200 something.
I'm in NYC btw.. so by any chance any of you know someone in the area who has experience doing this, please let me know. Thanks!
artluo100 said:
Yeah currently looking for someone to do that for me. Not sure where to look... all these cell phone repair places want to replace the whole piece PLUS they keep your LCD for "recycling" which means I'll take your LCD, repair it and sell it to the next sucker for $200 something.
Click to expand...
Click to collapse
Haha. Well mobiletechvideos.com is well known around here, could be an option. I dunno how he proceeds though.
BWolf56 said:
I would try to fix it before going for a new front piece. Getting that new front piece + the 150$ you already paid = the price of a brand new S3 on ebay.
If it's himidity keeping them from working, leaving the phone in a seeled bag of rice for a couple days can fix it.
Click to expand...
Click to collapse
+1
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Soaking it in 99% isopropyl alcohol right now. gave the mainboard a scrub down with a toothbrush about 1.5 hrs in. Also scrubbed the back of the touch screen, whichever resistors and chips I saw.
Fingers crossed.
Quick question.. how long should I let the parts dry after taking it out of the alcohol? It seems like alcohol evaporates pretty quick but the smell of it stays.

[Q] mess up display

Hi,
I dropped my phone from my truck on my last run at work. I have display damage in the middle of the phone. When you touch the phone the damage spreads.
But the glass screen (Gorrilla?) is not broken or chipped or anything. I called T-Mobile. Because the glass was not chipped, I'm being charged $5 for a replacement phone. They said I should get it on Tuesday. Hopefully!
T-Mobile says they will confirm that the glass wasn't chipped when I send the original back. No worries there.
But the question is. My phone is rooted. I will be using Kies to restore the phone back to stock.
Do you think I"ll be okay.
I don't have an answer for this question, but instead a question for you, do you work in ems?
Sent from my SM-N900T using Tapatalk
I had a similar situation to you.
I dropped my phone on the sidewalk, and while there was some physical damage to the side of the phone, but the glass wasn't damaged at all. However, the actual AMOLED display under the glass actually died over a span of 24hrs, slowly, in a circular pattern, starting from where some of the physical damage was.
Sent directly to an authorized repair place, they deemed since no glass was broken, screen shouldn't have died, so replaced it 100% free, even fixing the actual damage to the exterior as well. All under manufacturers warranty.
As long as you get the phone back to stock, you should have no problems. I didn't even have root, so I'm sure if you get rid of it, you'll be fine.
I am from Canada though. Can't really see that changing anything though.
Good luck with the replacement!
Sent from my SM-N900W8 using xda app-developers app

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