Hi. I have a problem with Touch Pro 2. There is stock rom, never updated. But system is behaving very bad. Even touch works only when it wants (maybe physical damage, but I want to have new WM). But installation stops at 1% and phone reboots. Problem is that I have set a password on WM. There is a problem with touch in menu, so I can't remove it. May that be the problem that this secure makes flashing even stock roms impossible? I have no free SD, so only flash via RUU.
kubekpop said:
Hi. I have a problem with Touch Pro 2. There is stock rom, never updated. But system is behaving very bad. Even touch works only when it wants (maybe physical damage, but I want to have new WM). But installation stops at 1% and phone reboots. Problem is that I have set a password on WM. There is a problem with touch in menu, so I can't remove it. May that be the problem that this secure makes flashing even stock roms impossible? I have no free SD, so only flash via RUU.
Click to expand...
Click to collapse
Have you tried a hard reset? I believe it's called "Clear Storage" from settings.
Or hold talk/send + power + vol down while the device is OFF.
I can't clear storage because touch is broken in menu. That's why I want to reinstall it.
kubekpop said:
I can't clear storage because touch is broken in menu. That's why I want to reinstall it.
Click to expand...
Click to collapse
Then do my other suggestion...
But it doesn't work. It boots into bootloader. Does it work for you?
kubekpop said:
But it doesn't work. It boots into bootloader. Does it work for you?
Click to expand...
Click to collapse
Perhaps those weren't the right keypresses...
Try this:
A Hard Reset restores the device to its default settings — the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
There are 2 ways to perform a Hard Reset on this device:
Menu Path
Access the Settings Tab>All Settings>System>Clear Storage
Follow the onscreen instructions.
Keystroke Method
1. With the device turned off, press and hold the VOLUME DOWN, TALK/SEND, and END/POWER buttons until you see this message on the screen.
2. This operation will delete all your personal data, and reset all settings to manufacturer default. Press Vol Up to restore manufacturer default, or press other keys to cancel.
3. Release the VOLUME DOWN, TALK/SEND, and END/POWER buttons.
4. Press the VOLUME UP button to restore the operating system to the factory default configuration, press the VOLUME DOWN button to restore the factory default configuration and remove any operator customization, or press any other button to cancel the reset.
Click to expand...
Click to collapse
Ok, I will try this when I will heve access to it It's my friend's phone, I wanted to help. GR8 THX, I hope it will help.
Related
Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
seckin38 said:
Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
Click to expand...
Click to collapse
Flash new ROM
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
Elwyn M3100 said:
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
Click to expand...
Click to collapse
seckin38 said:
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
Click to expand...
Click to collapse
I'd suggest you query this in the HTC Touch forum rather than the General Forum for everything, as they have more intimate knowledge to help you
Hi there, my HTC touch just did the same today. I never set a password.
I contacted my IT guy and he mentioned the following:
Try number 1 once, and then tap unlock.
WORKED BRILLIANTLY!!
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
Dotybizz, I guess the O/P wanted a way to recover without wiping his data. However, due to the security reasons I'm sure you know about often that isn't a suitable option.
Not working
dotybizz said:
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
Click to expand...
Click to collapse
I tried but fails. Can you advice something more. I need it badly man.
solve = hard reset
for hard reset press volume down button + center button + red reset button
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
There are 2 ways to perform a Hard Reset on this device:
Menu path
* 1. From the Today Screen, go to Start>Settings.Select the System Tab and then tap on Clear Storage.
* 2. Enter in the password provided on the display of the device (should be 1234) and tap Yes.
* 3. The device will begin the Master Reset Process.
Keystroke Method
* 1. Power the device off.
* 2. Press and hold the Volume Down and Center Navigation Button at same time, do not release.
* 3. Press Power button and hold for a 3 count (quickly - say one thousand one, one thousand two, one thousand three). 1-2 seconds is too short, 4-5 seconds is too long.
* 4. The screen will instantly show the text to hard reset (this is a white screen with Blue text that provides the next steps to complete the Hard Reset. If you do not get this screen, power the device off and try again).
* o Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data is backed up before proceeding.
bombe1 said:
for hard reset press volume down button + center button + red reset button
Click to expand...
Click to collapse
knockout87 said:
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
Snip, Snip.
Click to expand...
Click to collapse
So both of you guys/girls are posting on a thread that has no had any activity on almost a year, eh?
When I start a call and put the phone to my ear the screen goes off as it should, but it does not come back on at all when taking it away.
The screen stays off and no button will do anything including the power button.... does anyone have any ideas on how to stop this or is it a faulty phone?
Thanks
That shouldn't happen especially when the phone has a built-in Proximity sensor and should wake up after you press the relevant button on the phone to do so. I would suggest you try a Hard Reset to restore the phone back to factory settings and eliminate any software bugs with the handset. If no difference after doing this, then return the device for a replacement defo.
Performing a factory reset (hard reset):
This returns your phone to the state it was in before the first time you turned it on (factory settings).
Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
This will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
Performing a factory reset via settings:
The most convenient way to do a factory reset is via the phone settings.
1. From the Home screen, press MENU and then tap Settings.
2. Scroll down the screen and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Thanks for the quick response.
But, been through that twice now - but no joy.....
any other ideas?
wiible said:
Thanks for the quick response.
But, been through that twice now - but no joy.....
any other ideas?
Click to expand...
Click to collapse
Unless anyone else has experienced the same issue or has a better idea, I would have it replaced as it sounds to be defective.
Touchscreen of my micromax A210 suddenly stopped responding. I tried the hard reset with 3 buttons. It comes to the screen where it asks to select options to do factory reset. However to select this option, it says to press "Enter" button. Since the touch is not working I can't select the option.
I want to erase all data before giving it at service center for repairs as the phone is still under warranty. Please help on how I can do factory reset without the touch screen.
Appreciate your help.
SANMINT said:
Touchscreen of my micromax A210 suddenly stopped responding. I tried the hard reset with 3 buttons. It comes to the screen where it asks to select options to do factory reset. However to select this option, it says to press "Enter" button. Since the touch is not working I can't select the option.
I want to erase all data before giving it at service center for repairs as the phone is still under warranty. Please help on how I can do factory reset without the touch screen.
Appreciate your help.
Click to expand...
Click to collapse
USE this method....it's works
http://forum.gsmhosting.com/vbb/f811/micromax-canvas-4-hard-reset-done-1742135/
Options key does not work
007jigar said:
USE this method....it's works
Click to expand...
Click to collapse
Thanks. The options key is not working. Caz the whole touch pad is not responding.
Is there any other way to select the wipeout option?
SANMINT said:
Thanks. The options key is not working. Caz the whole touch pad is not responding.
Is there any other way to select the wipeout option?
Click to expand...
Click to collapse
try mobogenie for pc or any alternative software...i think it's directly connect storage to your pc..so u easily wipe out your internal or sd...
http://www.mobogenie.com/pc.html
try this ! it may help
SANMINT said:
Touchscreen of my micromax A210 suddenly stopped responding. I tried the hard reset with 3 buttons. It comes to the screen where it asks to select options to do factory reset. However to select this option, it says to press "Enter" button. Since the touch is not working I can't select the option.
I want to erase all data before giving it at service center for repairs as the phone is still under warranty. Please help on how I can do factory reset without the touch screen.
Appreciate your help.
Click to expand...
Click to collapse
Sign in to your Google Account on android.com/devicemanager.
If you have more than one device, click the arrow next to the device name to select a different device.
Select any of the following options in the top left corner of the screen:
Ring: Rings your device at full volume for 5 minutes - even if it’s set to silent or vibrate.
Lock: Locks your device with a new password.
Erase: Permanently deletes all of your data.
yogesh.kalyana said:
Sign in to your Google Account on android.com/devicemanager.
If you have more than one device, click the arrow next to the device name to select a different device.
Select any of the following options in the top left corner of the screen:
Ring: Rings your device at full volume for 5 minutes - even if it’s set to silent or vibrate.
Lock: Locks your device with a new password.
Erase: Permanently deletes all of your data.
Click to expand...
Click to collapse
Thanks but No luck. It asks to setup first and sends some link to the phone to activate. Without the touch working, I cant activate. Any other way?
The issue got resolved. Dont know how. Today the touch screen started responding. The only difference I can say is I charged it with a nokia phone charger yesterday. All other things remain the same. This may be a coincidence but it seems to working for me now.
micromax A311 nitro screen not working. Display is okk but touch is not working.what should i do?
So I was watching a show on my tablet. and then the tablet just froze. I tried to reboot it. and the screen just stays stuck at the Samsung Load screen. I have Team Win Recovery installed on it. So I used the commands to get into it. and see if I could reboot and reset through there. But when I go to reboot it tells me my System has no OS do I still want to reboot, reset or whatever I try to do.
My PC isn't recognizing my device. So I can open it up at all. I did not have a SD card in my Tablet. but I do have one in my phone and it does fit into my Note III so I believe it should/would work for any steps I may need to do to help fix this problem. Any ideas or suggestions on how to deal with this?
I've seen this before...
...THIS MAY OR MAY NOT work (CAPS for emphasis only).
The way we solve that because the symptoms you are describing are often the result of a corrupted cache that effects that startup of processes in the background. Clearing the cache might help if the following doesn't work, but don't clear it first because going through this process sometimes requires that whatever data is in the cache remain undisturbed...
(Remember, Android is just a portable version of Linux).
Part 1 of 2 - Enter Safe Mode (ignore all other directions except for using the hardware keys to enter safe mode)
Safe mode
Turn on and use safe mode
Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily remove all apps that may be causing a conflict or software problem.
To turn on safe mode and use it to fix app problems, follow these steps:
Turn on safe mode
Turn the device off.
Press and hold the Power key.
When 'GALAXY Note 3' appears on the screen, release the Power key. Immediately after releasing the Power key, press and hold the Volume down key.
Continue to hold the Volume down key until the device finishes restarting.
'Safe mode' will display in the bottom left corner of the screen. Release the Volume down key when you see 'Safe Mode.'
Uninstall third party applications
Turn on Safe Mode.
From any Home screen, tap the Menu key.
Tap Settings.
Tap the General tab.
Tap Application manager.
If necessary, swipe right to the Downloaded screen.
Tap the desired application.
Tap Uninstall and then tap OK.
Turn off safe mode
To turn off safe mode, follow these steps:
Press and hold the Power key.
Tap Restart.
The same steps are located on the following URL for entering Safe Mode:
https://support.t-mobile.com/docs/DOC-9049
Part 2 of 2 :
If you were successful in engaging Safe Mode, it is more than likely you will see an option screen come up that lists "TouchWiz" , KNOX (Possibly, and varies depending on your config and KNOW Counter Status {i.e. "0x0" or "0x1}, and TouchWiz Simple.
Please pick TouchWiz and DO NOT pick TouchWiz Simple.
Your Note 3 should then start without incident; however we would recommend you backup your data and reload your device with fresh installs as soon as possible.
Hope this helps.
The Tablet wont even boot up into Safe Mode. the Tablet doesnt boot at all. It just stays stuck at Samsung Galaxy Tab 3 screen.
I can use the hard keys to enter into Odin Mode and Team Win Recovery thats it.
Thanks for clarifying. Different steps will be required then. Be careful, and read the other two links carefully that are listed in order of importance to get your Note 3 back up and running:
[Step 1]
Hardware reset using Hardware Buttons ( You WILL LOSE ALL OF YOUR DATA {CAPS for emphasis only} )
Master reset with hardware keys
A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.
If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:
Back up all data on the internal memory.
Turn off the device.
Press and hold the following three buttons at the same time:
Volume Up key
Home key
Power key.
When 'GALAXY Note 3' appears on the screen, release the Power key but continue to press and hold the Volume Up key and the Home key.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
Press the Volume down key to highlight 'wipe data / factory reset.'
Press Power button to select.
Press the Volume down key to highlight 'delete all user data.'
Press Power button to select and start the master reset. When the master reset is complete, 'Reboot system now' is highlighted.
Press the Power key to turn the restart the device.
Directions also featured on the following URL: https://support.t-mobile.com/docs/DOC-9049
[Step 2]
Forget about ODIN and you can use Heimdall with the build of your choice provided it is supported by the BootLoader (i.e. KitKat BootLoader will not load JellyBean).
The instructions are in the following URL as are links to the appropriate software:
http://forum.xda-developers.com/showthread.php?t=2545009
IMPORTANT NOTE: DO NOT WASTE YOUR TIME WITH A USB3 Cable. Instead use a USB2 cable because USB3 connections via the Note 3 have been known to not be the most stable, and you will receive much more reliable connectivity using USB2 that is essential to the reload process.
Hope this all helps, and please let us know how successful you were.
Hey guys, I'm using a stock L-01E (Just a JPN E975), when it heated up one day. Tried to turn it back on, but would only bootloop. Saw the guide here for bootloops (https://forum.xda-developers.com/showthread.php?t=2010624), and got until step 7. Now with a bootloop still occuring, I went and used the hardware buttons to go to the factory hard reset. Got in, selected to continue, but after confirming, it has been stuck on that screen for hours. All other videos I've seen had the device turning its screen off seconds after confirming. Can anyone help me? I really am in great need.
That's old method use this it's better.
https://forum.xda-developers.com/showthread.php?t=2797190
0veR said:
That's old method use this it's better.
https://forum.xda-developers.com/showthread.php?t=2797190
Click to expand...
Click to collapse
Unfortunately, I just completed it using that method, but am still encountering bootloops. Should I set it to CSE?
JPAU said:
Unfortunately, I just completed it using that method, but am still encountering bootloops. Should I set it to CSE?
Click to expand...
Click to collapse
Yes
0veR said:
Yes
Click to expand...
Click to collapse
Thanks. So going with CSE, the tool gets up to 98%, and the phone restarts, as it should. Problem is, the phone keeps bootlooping, and the tool says that the upgrade stopped due to an error. I checked the link you sent, and some people had the same issue, but no solutions were given. I'm not quite sure what to do with this now.
Master reset with hardware keys
A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.
If the device menus are frozen or unresponsive, you can master reset using hardware keys.
Back up data on the internal memory.
Power off the device and ensure it is not connected to any USB cables.
At the same time, press and hold the following keys for 8 seconds:
Power key
Volume down key
When the LG Logo is displayed, release the Power key and then immediately re-hold the Power key.
When the 'Factory data reset' screen displays, release the both keys.
Use the volume keys to select yes, use the power key to confirm.
Re-confirm by using the volume keys to select and power key to confirm.