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how to unlock htc touch without password

Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...

seckin38 said:
Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
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Flash new ROM

You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords

I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
Elwyn M3100 said:
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
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seckin38 said:
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
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I'd suggest you query this in the HTC Touch forum rather than the General Forum for everything, as they have more intimate knowledge to help you

Hi there, my HTC touch just did the same today. I never set a password.
I contacted my IT guy and he mentioned the following:
Try number 1 once, and then tap unlock.
WORKED BRILLIANTLY!!

The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy

Dotybizz, I guess the O/P wanted a way to recover without wiping his data. However, due to the security reasons I'm sure you know about often that isn't a suitable option.

Not working
dotybizz said:
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
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I tried but fails. Can you advice something more. I need it badly man.

solve = hard reset
for hard reset press volume down button + center button + red reset button

A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
There are 2 ways to perform a Hard Reset on this device:
Menu path
* 1. From the Today Screen, go to Start>Settings.Select the System Tab and then tap on Clear Storage.
* 2. Enter in the password provided on the display of the device (should be 1234) and tap Yes.
* 3. The device will begin the Master Reset Process.
Keystroke Method
* 1. Power the device off.
* 2. Press and hold the Volume Down and Center Navigation Button at same time, do not release.
* 3. Press Power button and hold for a 3 count (quickly - say one thousand one, one thousand two, one thousand three). 1-2 seconds is too short, 4-5 seconds is too long.
* 4. The screen will instantly show the text to hard reset (this is a white screen with Blue text that provides the next steps to complete the Hard Reset. If you do not get this screen, power the device off and try again).
* o Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data is backed up before proceeding.

bombe1 said:
for hard reset press volume down button + center button + red reset button
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knockout87 said:
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
Snip, Snip.
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So both of you guys/girls are posting on a thread that has no had any activity on almost a year, eh?

HARD reset - changing phone

I've been trying to find the right information but struggling. I am having my Desire exchanged for a new one as mine has a minor fault. T-mobile have been great in getting this exchanged.
My issue is that I want to be able to store all my information somewhere first and I think I know how to do that on to the SD card.
My more important issue is to be able to delete all the information from the phone after my backup so things like my facebook details, gmail and everything else is deleted. Will a HARD reset do this and how do I do that? Is there a different way to perform a full reset to ensure everything is gone?
|Thanks...

Factory restore/hard reset, and then you'll need to format the SD card (or remove everything on it)

Turning automatic backup on:
1. From the Home screen, press MENU, and then tap Settings.
2. Scroll down the screen, and then tap Privacy > Back up my data & settings.
3. Select or clear the Back up my data & settings check box to turn automatic backup on or off.
After you do a factory reset, your phone will restart and let you restore the saved data and settings in your storage card back to your phone.
Your phone backs up the following types of data and settings whenever there are new additions or changes:
* Text and multimedia messages
* Settings in the Messages application
* Web bookmarks
* Keyboard dictionary
* Settings in your phone that fall under these categories:
o Wireless & networks
o Sound & display
o Location
o Applications
o Date & time
o Language & keyboard - only the Locale setting
Performing a factory reset (hard reset):
This returns your phone to the state it was in before the first time you turned it on (factory settings).
Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
This will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
Performing a factory reset via settings:
The most convenient way to do a factory reset is via the phone settings.
1. From the Home screen, press MENU and then tap Settings.
2. Scroll down the screen and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.

perfect - thanks for the information in detail. Really appreciate the help...

Bandare said:
perfect - thanks for the information in detail. Really appreciate the help...
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No problem at all

Out of interest and as there have been few negatives about this phone, what was the fault you are exchanging for?
Thanks

Out of interest and as there have been few negatives about this phone, what was the fault you are exchanging for?
Thanks

I rang them up to say the battery life was absolutely dreadful. They said give it a few days to see if building up the charge for a few days combined with the "new phone and let's play with all the new features" syndrome settled the battery life. It hasn't and they suggested either sending a second battery or exchanging the phone. I went for the exchange....
Apart from that, the phone has been absolutely brilliant. Really pleased with almost everything. My only two hmmm's have been that skype don't do their own app for Android and that the F1 app for the iphone isn't available on android (despite its $29 cost!!!)

Thanks. I'll be real interested to learn if the exchange phone improves your bettery life - be sure to let us know!

I bought a HTC desire from Virgin mobile uk which uses t-mobiles network. I had problems with the browser force closing where it started and then quit. I spoke to HTC and then was advised to perform a hard reset using recovery mode. I put the phone in recovery and then immediately got a phone picture with the exclamation mark... i had to remove the battery and tried it again. same problem.
I have found that the second phone i had did exactly the same when i tried to put it in recovery mode..ouch

I'm going to do the backup first so I hope I'll have the info saved..... that's a weird problem you have.
I will let you know how I get on with the replacement but it will have to be when I get back from OZ......
I was hoping to find a pay as you go sim card to put in but my phone is locked to tMobile and also it seems in Australia their data plans are just not there yet...

Hard reset with dead LCD - doesn't seem to work?

I need to send my phone in for repair but want to factory reset it first.
LCD cracked after a drop so I can't see ANYTHING on the screen, this is what is happening when I try reset:
1. Remove & replace battery
2. Hold volume down, then press Power whilst holding
3. Four seconds later release volume down
4. Press volume down
5. Press power button (Phone then vibrates briefly)
6. Press Volume Up
7. Wait for reboot....
Problem is that the phone doesn't seem to reboot no matter how long I wait (I never hear the start-up sound/no buttons become active.)!
I have WaveSecure installed, so I did a remote Backup to check if the phone had been reset but it hadn't, I still had data on there!! I have no performed a Remote Wipe with WaveSecure but I don't know if it deletes things like Saved Passwords from the browser!
I'm running the stock HTC 2.1.
Any help is appreciated, I really need to get the hard reset working!
Thanks!

Got it working
Not sure what I did but I kept trying it over and over and when I booted the phone and tried phoning it I realised the ringtone was back to default, so I did eventually get the hard reset working!

Factory settings

How do you restore the device back to factory settings?

To perform a Touch Pro 2 hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see the message on the screen.
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Using Clear Storage
If you can access the device settings, you can use Clear Storage to reset your device back to factory default settings.
1. Tap Start > Settings, and then tap All Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.

You can also try doing a "hard reset"

[Q] htc smart mobility

my daughter has put a personal pin on my htc phone and has had way too many attempts at trying to unlock it pleeaaaase someone out there must know how to unlock the personal lock not the network just the personal pin
your help would be greatly appreciated thank you
jodie

This will delete all the data on the phone, but will allow you to use it. From the HTC website:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
Press and hold the VOLUME UP, VOLUME DOWN and END CALL/POWER buttons.
When you see a warning message on screen, press the VOLUME DOWN button to perform the factory reset, or press any other button to cancel the reset.
After factory reset is complete, press the VOLUME DOWN button to restart your phone.
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