How do you restore the device back to factory settings?
To perform a Touch Pro 2 hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see the message on the screen.
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Using Clear Storage
If you can access the device settings, you can use Clear Storage to reset your device back to factory default settings.
1. Tap Start > Settings, and then tap All Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
You can also try doing a "hard reset"
Related
When I start a call and put the phone to my ear the screen goes off as it should, but it does not come back on at all when taking it away.
The screen stays off and no button will do anything including the power button.... does anyone have any ideas on how to stop this or is it a faulty phone?
Thanks
That shouldn't happen especially when the phone has a built-in Proximity sensor and should wake up after you press the relevant button on the phone to do so. I would suggest you try a Hard Reset to restore the phone back to factory settings and eliminate any software bugs with the handset. If no difference after doing this, then return the device for a replacement defo.
Performing a factory reset (hard reset):
This returns your phone to the state it was in before the first time you turned it on (factory settings).
Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
This will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
Performing a factory reset via settings:
The most convenient way to do a factory reset is via the phone settings.
1. From the Home screen, press MENU and then tap Settings.
2. Scroll down the screen and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Thanks for the quick response.
But, been through that twice now - but no joy.....
any other ideas?
wiible said:
Thanks for the quick response.
But, been through that twice now - but no joy.....
any other ideas?
Click to expand...
Click to collapse
Unless anyone else has experienced the same issue or has a better idea, I would have it replaced as it sounds to be defective.
my daughter has put a personal pin on my htc phone and has had way too many attempts at trying to unlock it pleeaaaase someone out there must know how to unlock the personal lock not the network just the personal pin
your help would be greatly appreciated thank you
jodie
This will delete all the data on the phone, but will allow you to use it. From the HTC website:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
Press and hold the VOLUME UP, VOLUME DOWN and END CALL/POWER buttons.
When you see a warning message on screen, press the VOLUME DOWN button to perform the factory reset, or press any other button to cancel the reset.
After factory reset is complete, press the VOLUME DOWN button to restart your phone.
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Click to collapse
So I was watching a show on my tablet. and then the tablet just froze. I tried to reboot it. and the screen just stays stuck at the Samsung Load screen. I have Team Win Recovery installed on it. So I used the commands to get into it. and see if I could reboot and reset through there. But when I go to reboot it tells me my System has no OS do I still want to reboot, reset or whatever I try to do.
My PC isn't recognizing my device. So I can open it up at all. I did not have a SD card in my Tablet. but I do have one in my phone and it does fit into my Note III so I believe it should/would work for any steps I may need to do to help fix this problem. Any ideas or suggestions on how to deal with this?
I've seen this before...
...THIS MAY OR MAY NOT work (CAPS for emphasis only).
The way we solve that because the symptoms you are describing are often the result of a corrupted cache that effects that startup of processes in the background. Clearing the cache might help if the following doesn't work, but don't clear it first because going through this process sometimes requires that whatever data is in the cache remain undisturbed...
(Remember, Android is just a portable version of Linux).
Part 1 of 2 - Enter Safe Mode (ignore all other directions except for using the hardware keys to enter safe mode)
Safe mode
Turn on and use safe mode
Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily remove all apps that may be causing a conflict or software problem.
To turn on safe mode and use it to fix app problems, follow these steps:
Turn on safe mode
Turn the device off.
Press and hold the Power key.
When 'GALAXY Note 3' appears on the screen, release the Power key. Immediately after releasing the Power key, press and hold the Volume down key.
Continue to hold the Volume down key until the device finishes restarting.
'Safe mode' will display in the bottom left corner of the screen. Release the Volume down key when you see 'Safe Mode.'
Uninstall third party applications
Turn on Safe Mode.
From any Home screen, tap the Menu key.
Tap Settings.
Tap the General tab.
Tap Application manager.
If necessary, swipe right to the Downloaded screen.
Tap the desired application.
Tap Uninstall and then tap OK.
Turn off safe mode
To turn off safe mode, follow these steps:
Press and hold the Power key.
Tap Restart.
The same steps are located on the following URL for entering Safe Mode:
https://support.t-mobile.com/docs/DOC-9049
Part 2 of 2 :
If you were successful in engaging Safe Mode, it is more than likely you will see an option screen come up that lists "TouchWiz" , KNOX (Possibly, and varies depending on your config and KNOW Counter Status {i.e. "0x0" or "0x1}, and TouchWiz Simple.
Please pick TouchWiz and DO NOT pick TouchWiz Simple.
Your Note 3 should then start without incident; however we would recommend you backup your data and reload your device with fresh installs as soon as possible.
Hope this helps.
The Tablet wont even boot up into Safe Mode. the Tablet doesnt boot at all. It just stays stuck at Samsung Galaxy Tab 3 screen.
I can use the hard keys to enter into Odin Mode and Team Win Recovery thats it.
Thanks for clarifying. Different steps will be required then. Be careful, and read the other two links carefully that are listed in order of importance to get your Note 3 back up and running:
[Step 1]
Hardware reset using Hardware Buttons ( You WILL LOSE ALL OF YOUR DATA {CAPS for emphasis only} )
Master reset with hardware keys
A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.
If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:
Back up all data on the internal memory.
Turn off the device.
Press and hold the following three buttons at the same time:
Volume Up key
Home key
Power key.
When 'GALAXY Note 3' appears on the screen, release the Power key but continue to press and hold the Volume Up key and the Home key.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
Press the Volume down key to highlight 'wipe data / factory reset.'
Press Power button to select.
Press the Volume down key to highlight 'delete all user data.'
Press Power button to select and start the master reset. When the master reset is complete, 'Reboot system now' is highlighted.
Press the Power key to turn the restart the device.
Directions also featured on the following URL: https://support.t-mobile.com/docs/DOC-9049
[Step 2]
Forget about ODIN and you can use Heimdall with the build of your choice provided it is supported by the BootLoader (i.e. KitKat BootLoader will not load JellyBean).
The instructions are in the following URL as are links to the appropriate software:
http://forum.xda-developers.com/showthread.php?t=2545009
IMPORTANT NOTE: DO NOT WASTE YOUR TIME WITH A USB3 Cable. Instead use a USB2 cable because USB3 connections via the Note 3 have been known to not be the most stable, and you will receive much more reliable connectivity using USB2 that is essential to the reload process.
Hope this all helps, and please let us know how successful you were.
Hi,
I got a little annoying problem that I can't seem to get fixed.
I don't get any vibrations whenever I get a notification apart from Whatsapp and Instagram.
So Mail, Snapchat, ... nothing.
Notification sound does work though!
But I got some more information which might help troubleshooting.
I use Lightflow because I don't want to have the LED except on very certain apps and I disabled these really annoying Banner notifications completely with the ADB command "heads_up_notifications_enabled 0"
I am pretty sure that I had working vibrations before the ADB thing but I don't see a real connection between Banners and Vibration especially because WhatsApp works correctly, just everything else doesn't.
I tried this solution but it didnt work:
Code:
Go to Setting -> Apps, click on the 3 dots in the upper right hand corner and select "Show system apps"
Scroll down and click on "BadgeProvider" app
In app properties, click on "Storage", clear both the Cache and Data.
Shut down the phone and following the directions below to "wipe cache partition".
Wipe cache partition
Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
Press the Volume down key several times to highlight “wipe cache partition.”
Press the Power key to select.
Press the Volume down key to highlight “yes” and press the Power key to select.
When the wipe cache partition is complete, “Reboot system now” is highlighted.
Press the Power key to restart the device.
Galaxy S9
Telekom
Unrooted
ADB: Changed Banners and Ran the bxActions thing
I hope someone has an idea.
Thanks
EDIT: Okay it's solved. Apparently the mail program decided to switch the vibrations off by itself randomly and in Snapchat it was my stupidity to overlook the settings. Nevermind then
Hello all,
Glad to be new to the Samsung Galaxy world!
Question, is there a way to clear cache all at once on the Galaxy S20+ without having to go into each app one by one? It's so refreshing to be able to clear all the waste data at one time in oppose to going through each app.
Turn off the device.
Press and hold the Volume Up key and the Bixby / Power key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Bixby / Power key to select.
Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
When the process is complete, Reboot system now is highlighted.
Press the Bixby / Power key to restart the device.
kenfb1 said:
Turn off the device.
Press and hold the Volume Up key and the Bixby / Power key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Bixby / Power key to select.
Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
When the process is complete, Reboot system now is highlighted.
Press the Bixby / Power key to restart the device.
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That's alot of work lol... I wish they just had clear cache option in storage settings like the other phones.
jamesand313 said:
That's alot of work lol... I wish they just had clear cache option in storage settings like the other phones.
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Click to collapse
Even Pixels don't have that option anymore. It's entirely possible it's starting to become an Android thing overall with newer devices and OS versions