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I saw a topic thread similar to mine but the question he asks is different and I didnt want to Necro his thread so heres my questions!
If I have an existing plan with Sprint and I purchase the Evo at it's regular $450 price. I want to replace my existing phone with it but they said at Sprint I would need to make my plan the Evo specific plan because of the 4g capabilities etc.
If I change my plan to this Evo plan and pay the full $450 would that renew my contract for 2 years? I don't think so but I would like some clarification and some insight.
Thanks ahead!
I've been chatting on and off with Sprint reps the past week or two about similar topics.
Changing your plan will NOT prompt a new contract.
The only time they will renew your contract now is if they subsidize the cost of your phone.
dansteinb said:
I've been chatting on and off with Sprint reps the past week or two about similar topics.
Changing your plan will NOT prompt a new contract.
The only time they will renew your contract now is if they subsidize the cost of your phone.
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Wow! Thank you so much for this info! That makes me wanting to wait there earlier feel more like I'm not wasting my time.
Has anyone successfully gotten the $10/mo upcharge for 4G dropped if they are not in a 4G market? I live in an area that is not even on the roadmap and I refuse to pay for a service I cannot use just for the hardware. If I buy the EVO unsubsidized will they allow activation?
The $10 upcharge is not just for 4g. Last I read it also gives 3g priority data and truly unlimited data.
The $10 upcharge is not just for 4g. Last I read it also gives 3g priority data and truly unlimited data.
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Spoke with the sprint Rep today,he stated that it was in fact 3g 'priority data' 3X regular speeds. So how is this done technologically? Are they throttling the regular signal or is it something in the EVO radio?
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I just bought a tmobile g2 off ebay but it won't. Let me use my 3g it says I have to upgrade my plan is there a way around this so I can use my orignal 3g or do I have to upgrade now. Thanks
ruffrider5956 said:
I just bought a tmobile g2 off ebay but it won't. Let me use my 3g it says I have to upgrade my plan is there a way around this so I can use my orignal 3g or do I have to upgrade now. Thanks
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You have to upgrade. Generally speaking, TMobile gives the first 12 hours of Android usage for free to "new" Android users to suck them in.
They do IMEI validation on their end periodically to make sure the phone you are using lines up with the plan you are on. Sucks, I know.
that's kinda weird. Before I bought the phone I talked with a Tmo rep and he said that if you already have a 3g plan but your device is 4g capable then it will just use 4g. I asked if it required a new sim though. He said no but gave me a new one because mine was a little beaten in from wear and tear. I suggest going in to a tmo store and asking if they can trouble shoot you if you're already paying for the standard "unlimited" data.
Ya already unlimited data and its cheaper then the 4g unlimited data so I don't want switch. I can't even 2g which sucks. Ill go talk to tmobile I hope I don't have to switch
I guess it really depends on which data plan you were on. I was "assuming" you were on something like the $10 Web2Go or another cheaper smartphone data plan - which are both technically "3G".
If you were already on an Android plan and then you shouldn't have to switch.
i talk to the rep i got him to keep my data plan the same price and switched over to android data plan i had an hd2 running android so i had to switch it. He said it takes 2 hours to kick in so im still waiting
well its been about five hours and all does is go to web2go and tell me i need to upgrade so im guessing im screwed and now its time fork up more money for 4g
ruffrider5956 said:
i talk to the rep i got him to keep my data plan the same price and switched over to android data plan i had an hd2 running android so i had to switch it. He said it takes 2 hours to kick in so im still waiting
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Why did you HAVE to switch it? I had an hd2 on android with the unlimited data and didn't have to switch my data plan when I got my g2.....
jsyi84 said:
Why did you HAVE to switch it? I had an hd2 on android with the unlimited data and didn't have to switch my data plan when I got my g2.....
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It depends on which data plan you were on with the HD2.
I was on the HD2 with $10 Web2Go (which worked) and had to switch.
You can do what I did and buy a AT&T android phone and unlock it and use your T-mobile Sim and still get data but you might not get their full 3G (something about being on different frequencies) but you will still get there data.
I did that but umm vice versa lol.
Since T-Mobile does not keep track of AT&T's IMEI's they can't charge you for having a droid because they don't know. At least that's what i did with AT&T
So my T-Mobile account uses T-Zones for data, and it's only $5.99 a month unlimited on the grandfathered plan. I had an iPhone 4 unlocked to Tmo, and it worked great. I just bought a T-Mo Galaxy SII, and using the SIM in that phone gets me no data. Voice works great, but no data at all. When putting a different active SIM in the SII it gets data fine. And I'm using a brand new 4G SIM so I know that's not the issue.
The question is - how can I continue on my current plan and use the SII with T-zones for my data? Will a custom ROM work? Do they use EIN to determine if you need the Android data plan? I'm rooted but on stock right now. I really really want to keep my current data plan because it's unlimited and cheapo.
Anyone know the answer to this one? Thanks so much for any help you can provide.
They told me I had to upgrade from my 19.99 unlimted Internet plan to use 4G on my old HTC Sensation. I can only imagine what they woudl say if you inquired about the 5.99 plan on your SG2.
Contact 611 & please keep us posted on the outcome
It looks like you need to manually enter the APNs.
http://www.tech-recipes.com/rx/5381...ed-data-for-5-99-works-wiphone-and-nexus-one/
Hope it helps.
fbueller said:
So my T-Mobile account uses T-Zones for data, and it's only $5.99 a month unlimited on the grandfathered plan. I had an iPhone 4 unlocked to Tmo, and it worked great. I just bought a T-Mo Galaxy SII, and using the SIM in that phone gets me no data. Voice works great, but no data at all. When putting a different active SIM in the SII it gets data fine. And I'm using a brand new 4G SIM so I know that's not the issue.
The question is - how can I continue on my current plan and use the SII with T-zones for my data? Will a custom ROM work? Do they use EIN to determine if you need the Android data plan? I'm rooted but on stock right now. I really really want to keep my current data plan because it's unlimited and cheapo.
Anyone know the answer to this one? Thanks so much for any help you can provide.
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I had the same plan as you on my Nokia N82 and after upgrading to Samsung Vibrant, I found out there is no way to use tzones with android phones except Nexus one. Now I pay for the android data plan, hopefully you have better luck.
mastapsi said:
It looks like you need to manually enter the APNs.
http://www.tech-recipes.com/rx/5381...ed-data-for-5-99-works-wiphone-and-nexus-one/
Hope it helps.
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I've tried all the APNs out there for Tmo and none work. I'll call retentions tomorrow (I'm out of contract so they should take good care of me) and let you know what happens.
T-Zones is a grandfathered plan and it only works with phones that uses 2G, which are only the basic phones. The SGS2 requires the Android data plan/Smartphone data plan which if you call retention, they should offer you for 20$.
DyingBlade said:
T-Zones is a grandfathered plan and it only works with phones that uses 2G, which are only the basic phones. The SGS2 requires the Android data plan/Smartphone data plan which if you call retention, they should offer you for 20$.
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Yeah, but that'd be 2GB before throttle, correct? And 5GB for $30? Sucky.
fbueller said:
Yeah, but that'd be 2GB before throttle, correct? And 5GB for $30? Sucky.
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Ask for the 5gb $20 plan.
Deebo took your bike too?
The_Biz said:
Ask for the 5gb $20 plan.
Deebo took your bike too?
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Yeah, if you've been a long time customer with T-Mobile, they should be able to offer you the 5GB 20$ plan.
DyingBlade said:
Yeah, if you've been a long time customer with T-Mobile, they should be able to offer you the 5GB 20$ plan.
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Yeah, that's pretty much what I got. 5GB plan for $20 and $10 off each month for two years. It's basically $2 more a month than I was paying before, I can live with that. 2 year contract required.
Thanks for all the help!
on a side note, tzone won't work with phones that have tmobile logo on them because tmo scan the
imei #, a phone id.
it should work with phones that have international versions..check sensation, o3d ( make sure tmo version because they also have att version with same model p920)
The only Android phone I ever go to work on $5 and $10 unlimited internet was my HD2 which wasn't technically an Android phone . Was pretty pissed when I had to switch to the EM+ $20 5GB plan.
Any phone thats not branded tmobile will work. I would never get rid of that plan. If you get the galaxy s2 from telus it will work fine. For some reason the htc tmobile mytouch slide will work also just popped my sim in one and it's been working for over a month and other android phones on tmobile stop working right away. Data is data that android plan stuff from tmobile is a scam if they dont have your imei listed in there logs the phone will work.
Yep.... It's IMEI locked and not according to some fallacies that some people threw out there (only works with 2g/3g, older phones). It WILL work with new smartphones just not ones purchased from T-mobile. The European Sensation works with T-zones. The Telus SGS2 will work with T-Zones. The upcoming Galaxy Nexus will work with T-zones (if bought elsewhere BUT t-mobile) Do your own research before listening to other people's advice.
Never get rid of that plan. It's truly 100% unlimited and unthrottled. If you got rid of it because of people here, i feel sorry for you man. If I were you, I would return the phone, get the T-zone option back and purchase the Telus SGS2. It's more expensive but worth it in the long run ($15 savings every month). Alternatively, just wait for the penta-band GSM HSPA+ Galaxy Nexus from ATT, Sprint and directly from google.
goonx said:
Yep.... It's IMEI locked and not according to some fallacies that some people threw out there (only works with 2g/3g, older phones). It WILL work with new smartphones just not ones purchased from T-mobile. The European Sensation works with T-zones. The Telus SGS2 will work with T-Zones. The upcoming Galaxy Nexus will work with T-zones (if bought elsewhere BUT t-mobile) Do your own research before listening to other people's advice.
Never get rid of that plan. It's truly 100% unlimited and unthrottled. If you got rid of it because of people here, i feel sorry for you man. If I were you, I would return the phone, get the T-zone option back and purchase the Telus SGS2. It's more expensive but worth it in the long run ($15 savings every month). Alternatively, just wait for the penta-band GSM HSPA+ Galaxy Nexus from ATT, Sprint and directly from google.
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The only set back with keeping the tzone plan and with the phones that would work on the plan are the download speed. With this phone, I can get 10mb easy, but with my N1, using tzone, the max I ever got was 3mb (average of around 1.6-2.0). If you get a unsubsidized phone for say $500, you'll need 2 years or so just to break even (assuming you get the tmobile version for $200. you can get it for way less now).
The only good thing about tzones are the real unlimited usuage, but not many ppl uses 5gb every month. I know cause I was using the N1.
safeplayer22 said:
The only set back with keeping the tzone plan and with the phones that would work on the plan are the download speed. With this phone, I can get 10mb easy, but with my N1, using tzone, the max I ever got was 3mb (average of around 1.6-2.0). If you get a unsubsidized phone for say $500, you'll need 2 years or so just to break even (assuming you get the tmobile version for $200. you can get it for way less now).
The only good thing about tzones are the real unlimited usuage, but not many ppl uses 5gb every month. I know cause I was using the N1.
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Not sure about the speeds.. but i don't know enough/read enough to see if they put you on a different speed profile. They talked a lot of T-zones on Howardforums and that's where i picked up the IMEI restriction. Probably a lot more info there if people want to check it out.
But the N1 vs. the GSG2 radios are way different. Perhaps it's just the phone. A fair comparison would be the telus vs. t-mo version. But i doubt anyone has both to compare.
Up to the OP, depends on his/her usage and what they're willing to pay.
from my understanding as far as speeds are concern, sg2 and htc amaze are the only fist ones that have 42mb data chipset build in. most other ones are either 14.4 or 21mb chip.
anduios said:
from my understanding as far as speeds are concern, sg2 and htc amaze are the only fist ones that have 42mb data chipset build in. most other ones are either 14.4 or 21mb chip.
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Yep. I got the telus sgs2x.... amazing. The highest I ever got was only 10mbps though. But that might change with tmobile getting free crap from AT&T .
The T-Mobile SGS2 is definitely IMEI locked on the APNs, as i've learned the hard way. There is also a number of other limitations being imposed that i've only come across on this handset:
Tethering - Instead of stock Android tethering, there is a tethering manager app that checks for tethering subscriptions and prevents data on the phone from working while tethering. Easily frozen or removed with titanium backup to work.
Wifi Calling - claims to need a new sim card, but according to rep requires a newer data plan (currently on one of the legacy plans). my plan seems to work with the g2 and it's wifi calling app, however i haven't looked for a work around yet
There were some other things i noticed that were software enforced on the handset, but didn't make notes as I went along
@fg I was told by customer service that I don't need to change my data plan. I was told I can keep my 200mb data plan but I would need to go to tmobile store to pick up a new sim card for free to enable wifi calling.
I was worried about losing my unlimited data when I upgraded. VZW told me if you ask you can stay "grandfathered" in to the unlimited.
My order is in and final and I'm still on VZWunlimited-Sweet.
If you opt into a 2 or 4gb plan you can not go back. Also some of the affiliate discounts(mine is 22%) won't apply to the metered plans either
I'm so glad I contacted VZW now I still get unlimited data for $24/mo!
Did you have a verizon 4g phone before?
I signed a 2 year agreement with Verizon when the Droid Charge first came out with unlimited data. I really want the Galaxy Nexus, which means I'll have to pay full retail. If I do that, I can still keep my unlimited data correct? I've never really bought a phone mid contract before so I just want to make sure.
type_2 said:
Did you have a verizon 4g phone before?
I signed a 2 year agreement with Verizon when the Droid Charge first came out with unlimited data. I really want the Galaxy Nexus, which means I'll have to pay full retail. If I do that, I can still keep my unlimited data correct? I've never really bought a phone mid contract before so I just want to make sure.
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If you buy a phone or if you upgrade, you keep the unlimited data. There's no way you lose the unlimited data unless you add the hotspot feature in which case they say you need to switch to their new data plans. But, you always have your unlimited data as long as you're on VZW.
Correct me if I'm wrong about that hotspot part!
I think that is for the VZW branded crap ass pay per month tether feature
You can use Wireless tether and other apps but you may have to root. I think it may even have native tether? Just don't tell 'em!
I know my DINC runnning CM7 and Asus transformer could tether nativly with bluetooth.
So awesome I feel like I won the lottery I burn through that 4GB in no time on a slow day at work!
They really try to push you away from it too lol
type_2 said:
Did you have a verizon 4g phone before?
I signed a 2 year agreement with Verizon when the Droid Charge first came out with unlimited data. I really want the Galaxy Nexus, which means I'll have to pay full retail. If I do that, I can still keep my unlimited data correct? I've never really bought a phone mid contract before so I just want to make sure.
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You would have to talk to verizon there was a cut off date when they changed to tiered service, google it you can find it.
I think if they let you instead of paying retail for GN you break your current contract which would be $350- 10 per month you paid and you should be good for new contract price total of ~500 instead of $650. Then you are back in the contract though...
ToyTank said:
You would have to talk to verizon there was a cut off date when they changed to tiered service, google it you can find it.
I think if they let you instead of paying retail for GN you break your current contract which would be $350- 10 per month you paid and you should be good for new contract price total of ~500 instead of $650. Then you are back in the contract though...
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I should've mentioned that my brother is the primary account holder on the family plan since he gets a discount. Don't know if I can just break it - I'm ok with paying retail for it.
After using my Note 2 for about an hour I got a text from AT&T saying they were switching my data plan because a LTE data plan was required. Previously I had an unlimited data plan. Sure enough, I checked my account online and now I have the 3 gb plan with $10 per 1gb over the limit. How can they do this? I don't want this? What are my options? I specifically bought the Note 2 paying full retail because I didn't want AT&T to know I switched phones. This sucks!!
I am pretty sure the recent fcc agreement with related fines for switching customers or forcing customers from their unlimited plans to limited plans was considered illegal. I would be *****ing up a storm and filing a complaint with the FCC, online. Wouldn't hurt to file an online complaint with the attorney general from your state either.
I had unlimited plan (non lte) which was grandfathered. After purchase of Note 2, noticed that I was put on a 3gb plan. I called AT&T and within 24 hours my unlimited plan was restored.
They switched me to the unlimited lte plan when I switched, att customer service was super helpful, almost too helpful. You might call them and see what they say.
Keep us posted.
Sent using Galaxy Note 2 w/ CleanROM 4.0.5
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
That doesn't quite add up. How can you be on a non-smartphone plan with a smartphone for 4 years? So what plan did they have you at? And with unlimited data?
Either way, when I switched from my iPhones to the Note II, they had no problem switching my grandfathered unlimited plan to unlimited LTE. What they did tell me is they'd have to register me with a regular LTE data plan during the phone's sale, then they put it back to grandfathered unlimited status at activation, LTE and all.
Did you get the phone online or at the store?
BlackPhantomX said:
That doesn't quite add up. How can you be on a non-smartphone plan with a smartphone for 4 years? So what plan did they have you at? And with unlimited data?
Either way, when I switched from my iPhones to the Note II, they had no problem switching my grandfathered unlimited plan to unlimited LTE. What they did tell me is they'd have to register me with a regular LTE data plan during the phone's sale, then they put it back to grandfathered unlimited status at activation, LTE and all.
Did you get the phone online or at the store?
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Click to collapse
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
Outsourced? It's your own damn fault!
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent)
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Never evereverever..never! call after normal business hours and or the weekend, you will get outsourced!...everever..never!!! My granddaughters Kindle Plus (1st Gen) fell victim to the known USB mini port failure,1 month out of warranty. My daughter called after normal business hours Monday..OUTSOURCED!!...ever.never. They told her it would cost her $150 to get it replaced , after a 1/2hr she gave up. She told me what happened, and I told here to call regular business hours. So she did the next day on Tuesday, not outsources, new Kindle Plus arrived this Friday no charge at all. They sent a return label to send the bad unit back within 30 day's. Don't know if you'll have this kind of luck, but from all of my vast past experience with this type of stuff you stand a much better chance calling 9-5 Monday thru Friday. These phone Reps in these far off lands can do the job, but they aren't given the authority to. So be firm but cordial, good luck, God speed, and eat hearty!
Steve,
P.S. ever.never.
SportsFans said:
Never evereverever..never! call after normal business hours and or the weekend, you will get outsourced!...everever..never!!! My granddaughters Kindle Plus (1st Gen) fell victim to the known USB mini port failure,1 month out of warranty. My daughter called after normal business hours Monday..OUTSOURCED!!...ever.never. They told her it would cost her $150 to get it replaced , after a 1/2hr she gave up. She told me what happened, and I told here to call regular business hours. So she did the next day on Tuesday, not outsources, new Kindle Plus arrived this Friday no charge at all. They sent a return label to send the bad unit back within 30 day's. Don't know if you'll have this kind of luck, but from all of my vast past experience with this type of stuff you stand a much better chance calling 9-5 Monday thru Friday. These phone Reps in these far off lands can do the job, but they aren't given the authority to. So be firm but cordial, good luck, God speed, and eat hearty!
Steve,
P.S. ever.never.
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I'm on my phone, so, may I ask where you live? So I can convert time.
Sent from somewhere too far away from my computer. Axis_Drummer calls me Wolfy. Jessica said I need to behave...
Wolf Pup said:
I'm on my phone, so, may I ask where you live? So I can convert time.
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Upstate New York US, Just south of Syracuse New York. Eastern time slot. 11:15pm here.
Go into an Att store. I have been in several where the people are really nice and will help you work through this. If you don't find this to be true, go to a different store and try again. Unfortunately, you might have wasted your money getting the full retail version of the phone. Why not just return it and get one through Att or Best Buy? Mine cost me $175 with the contract extension and I'm happy as can be. As for your true unlimited data, this might be the end of that! Welcome to throttling (but check out the thread on how to bypass the data limit). Whatever you do, don't stop until you've found someone who helps you convert your plan to a grandfathered unlimited one.
rogerbacon50 said:
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
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So you never had unlimited data for smart phones and your mad at att?! You been cheating the system for 4 years and your upset at att?! You have to have smartphone unlimited data to be grandfathered into smartphone unlimited data, it doesn't take rocket science.
Sent from my GT-N7105 using xda premium
rogerbacon50 said:
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
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Click to collapse
After your explanation, I see now why you were switched. Here's what's apparently happening. Your smartphone before the Note II apparently didn't require LTE or report that it needed it, hence why AT&T gullible-y never realized you were using a smartphone. It's also possible that your smartphone was also on the 3G network only, which is what most non-smartphones use. Although the Note II can run on 3G networks, it would still report to the carrier that it needs access to 4G to 4G LTE networks unless you had told it not to, which seems you didn't within the hour of using it. Of course, you wouldn't have known this since you just got the phone. It also would have told AT&T that your IMEI had changed the moment you put the sim card in, which would have revealed to AT&T that you did indeed have a Note II, hence this situation.
Either way, there's no way around this situation as far as I can see unless you ask them if there's a way you can be considered as grandfathered into regular unlimited data. If you're a long time AT&T user, cite that you've been a loyal customer, but tell them you'd hate to have to go to another carrier over this. You would also need to be under contract.
No offense, and I'm guilty in another form of this in a way, but due to your circumstances, it can be perceived that you tried to cheat the system, which is in no way AT&T's fault, but yours, and you're just upset that you got caught.
rogerbacon50 said:
After using my Note 2 for about an hour I got a text from AT&T saying they were switching my data plan because a LTE data plan was required. Previously I had an unlimited data plan. Sure enough, I checked my account online and now I have the 3 gb plan with $10 per 1gb over the limit. How can they do this? I don't want this? What are my options? I specifically bought the Note 2 paying full retail because I didn't want AT&T to know I switched phones. This sucks!!
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If its unlim smartphone data it will be grandfathered if u bought the phone and it was manually swapped. If u have unlim smartphone data and put your sim in an lte device without telling att, the system will automatically add the 3gb plan. Its not made to add unlim even if you have it. If you upgrade at a store online or over the phone with unlim data you will keep it.
Sent from my LG-E970 using xda premium
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
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Click to collapse
You circumvented the system for 4 years, and now that has caught up with you..
Deal with it or go to a different carrier...very simple
What phone did you switch to the Note 2 from?
I'm with the guys above, looks like you were trying to beat the system and it caught up to you.
Sent using Galaxy Note 2 w/ CleanROM 4.0.5
Dumbo53 said:
Go into an Att store. I have been in several where the people are really nice and will help you work through this. If you don't find this to be true, go to a different store and try again. ... Whatever you do, don't stop until you've found someone who helps you convert your plan to a grandfathered unlimited one.
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I will give it another shot of two MOnday and see how it goes.
onthezone said:
So you never had unlimited data for smart phones and your mad at att?! You been cheating the system for 4 years and your upset at att?! You have to have smartphone unlimited data to be grandfathered into smartphone unlimited data, it doesn't take rocket science.
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Until two days ago I didn't know there were two seperate unlimited plans (one for smart phone and one for non-smart phones). The reason I didn't tell AT&T I switched to a smartphone 4 years ago is because I thought I would lose my unlimited data plan. It was not to save $15 a month. I could care less about that. It hindsight I should have told them and been on the unlimited smartphone plan but I was so concerned that they would cancel my unlimited data plan I din't do that.
BlackPhantomX said:
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Either way, there's no way around this situation as far as I can see unless you ask them if there's a way you can be considered as grandfathered into regular unlimited data. If you're a long time AT&T user, cite that you've been a loyal customer, but tell them you'd hate to have to go to another carrier over this. You would also need to be under contract.
No offense, and I'm guilty in another form of this in a way, but due to your circumstances, it can be perceived that you tried to cheat the system, which is in no way AT&T's fault, but yours, and you're just upset that you got caught.
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Well, I may have cheated the system for $15 a month it turns out but that was not my intention. My intention was only to keep unlimited data. Don't we all "cheat the system" here everytime we do something that the networks don't want us doing with our phones? Tethering, trying to get around throttling, even rooting can be considered cheating the system. I always thought that was part of the spirit of modding and customizing.
wase4711 said:
You circumvented the system for 4 years, and now that has caught up with you..
Deal with it or go to a different carrier...very simple
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I like 'circumvented' better than cheated; it sounds less judgemental. Yeah, those may be my two options. If they are, I will choose option 2-- go to a different carrier. In that case, I'll be putting my 3-day old Note 2 up for sale I guess and buying one from T-Mobile.
Astom22 said:
What phone did you switch to the Note 2 from?
I'm with the guys above, looks like you were trying to beat the system and it caught up to you.
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I was using a HTC Touch HD. It was a great phone for the time and I installed Dutty's custom rom found on these forums. However a lot has changed in 4 years. I don't like the progress (or lack of it) with Windows and all of my 'must have' programs are now available on Android so making the switch was an each choice (and long overdue).
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
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A cheater and a Racist. So sick of people like you.
ruinkhan said:
A cheater and a Racist. So sick of people like you.
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[Edit]
I'm sorry to anyone who misconstrued my remarks. I was upset with the customer service reprezsentative and her thick accent was not making matters any easier. Perhaps that is why I mentioned that she was probably in India. I certainly didn't mean to disparage all Indians and if anyone took it that way I am sorry.
A followup session with a rep today resulted in pretty much the same thing, except they're giving me $50 off my next bill. Really though, by that point I didn't even try that hard. I've decided I'll switch to T-Mobile because, even if I got to keep unlimited data with AT&T there would still be the throtttling issues to deal with each month. T-Mobile may not have the breakneck speed of AT&T (right now) but I don't need 50+ Mb/s.
rogerbacon50 said:
Well, I may have cheated the system for $15 a month it turns out but that was not my intention. My intention was only to keep unlimited data.
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I don't know.. AT&T didn't discontinue unlimited or throttled data back then.. You shouldn't have had any issues keeping unlimited data when switching phones unless you wanted to save $15/month.