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Got my first android after using WM for years.
Tried everything to get HTC Sync to work but in vain.
Installed HTC Sync that came with phone on the SD card i.e., version 2.0.28.
Tried different USb ports on laptop running Vista but still no connection.
Can anyone help in getting HTC syn to work please ????
You wrote really very good fault description.
So please, have You installed HTC sync and restarted PC?
Have You changed USB connection on Desire to HTC sync?
Dos it find new hardware on PC? Does it installed correctly drivers?
If all is OK, so You should have in bottom right corner of HTC sync written connected.
tickmaster said:
You wrote really very good fault description.
So please, have You installed HTC sync and restarted PC?
YES
Have You changed USB connection on Desire to HTC sync?
YES
Dos it find new hardware on PC?
YES
Does it installed correctly drivers?
YES
If all is OK, so You should have in bottom right corner of HTC sync written connected. NOThere is HTC Syn in corner, but DISCONNECTED
Click to expand...
Click to collapse
Try installing HTCSync again.
EroThraX said:
Try installing HTCSync again.
Click to expand...
Click to collapse
Already installed three times.
No luck so far. Please help. I try this three times everyday since I got my desire. Don't know what am I doingwrong. Installed/re-installed HTC sync on Vista laptop multiple times. Each time restarted computer. Connects device, USB device detected and installed successfully. HTC Sync option selected on attaching USB to device and computer ....... after trying for 30 seconds, gets msg on the device that "unable to find HTC sync on your PC". Though it is open in front of me.
Can you mount it as a disk drive? If you can it at least proves that the usb drivers are working?
You might also want to try disabling any firewalls and virus checkers.
You also need a USB 2.0 port -How old is the laptop?
scotch whisky said:
Can you mount it as a disk drive? If you can it at least proves that the usb drivers are working?
You might also want to try disabling any firewalls and virus checkers.
You also need a USB 2.0 port -How old is the laptop?
Click to expand...
Click to collapse
It easily mounts as a Disk Drive.
Disabled firewall/Antivirus too.
Got USB 2.0 ports. Its Sony Vaio with Vista, less than 2 years old.
Umm..............
Are you loading HTC Sync twice. It sits in the tray. To sync you do it all from the desire. Plug in USB lead, switch from charge only to HTC sync, after 20 to 30 secs it should connect then press sync now.
im having exactly the same trouble, let me know how fixing this goes!
I feel like crying. 2 weeks since I got the Desire. No progress with HTC Sync. Even downloaded the newer version 2.0.33, which supposedly metions Desire as a supported device. Tried all possibilites but phone doesn't find HTC Sync on computer. No problems in using it as a disk drive but it is just sync which doesn't work.
This is pushing me to the wall and I'm seriuosly thinking about going back to WM/ HD2.
dr_s said:
I feel like crying. 2 weeks since I got the Desire. No progress with HTC Sync. Even downloaded the newer version 2.0.33, which supposedly metions Desire as a supported device. Tried all possibilites but phone doesn't find HTC Sync on computer. No problems in using it as a disk drive but it is just sync which doesn't work.
This is pushing me to the wall and I'm seriuosly thinking about going back to WM/ HD2.
Click to expand...
Click to collapse
Hi there,
what version of Windows are you running? Is it 32/64-bit?
Did you try different USB slots on your computer? Cured the connection issues for me.
Hello,
I use this
http://www.htc.com/fr/SupportViewNews.aspx?dl_id=933&news_id=631
She works fine with my Desire with W7
Ensure your phone is setup to recognise HTC Sync:
1- From the Home screen, press MENU, and then tap Settings -> Accounts & sync.
2- On the Connect to PC screen on your phone, tap HTC Sync and then tap Done. Your phone attempts to find HTC Sync on your computer. Wait for a few seconds for the process to finish.
3- If your phone displays a message indicating that it’s unable to find HTC Sync, try disconnecting and reconnecting the USB cable, and then repeat step 2.
4- When the Phone Connection Wizard is displayed on your computer, click Next.
5- Enter the name you want for your phone, and then click Finish.
Check the HTC Sync icon at the bottom-right side of your computer screen. If it appears green in color, that means your phone has successfully connected with your computer and HTC Sync recognizes your phone.
If you still are unable to connect, please try the following (On a Vista 32-bit computer):
1- On your phone go to Settings -> Applications -> Development and turn USB Debugging ON.
2- Turn OFF your Desire and OPEN HTC Sync on your computer.
3- Connect USB cable to computer AND THEN to your phone.
4- Turn ON your phone again.
5- Now you should see a sync icon aside of the USB icon on your Desire's status bar. Pull the notification bar down and click on the sync icon and follow the steps in the HTC sync manager on your computer.
If still unresolved, try this:
1- Navigate to c:\program files
2- Create this directory structure underneath \HTC\HTC Driver\Driver Files\Vista_x86\
3- Unzip the uploaded zip file to that folder http://www.megaupload.com/?d=VCAV799X
4- Plug Phone into Computer via USB
5- Under Notifications Mount as USB Drive
6- Navigate to Storage Card\HTC Sync Tool_2.0.28\HTCSync_2.0.28 an run
7- Reboot
8- Open HTC sync, plug in your phone and follow the Wizard
First time I install HTC Sync( on my PC with Vista(32bit), it can not connect the Desire. I read the help file again, then I stop anti-virus software and re-install HTC Sync, and then it works fine.
@ Mastoid. Thanks for detailed reply and your help. However, nothing worked yet. Your file at megaupload is "unavailable" and therefore I haven't been able to try the third option.
OK - I was in the same boat and thought I had got one step closer but now back at square one::
Windows 7 32bit - and a 1 week old install so as clean as it gets - on a 1 yr old usb2.0 dell. Brand new desire - likewise.
Initially installed HT Sync from web site - no luck despite all the usual shutting down of firewalls (zonealarm & Windows) / AV (avira) / multiple reboots of PC & Desire.
Uninstalled HT Sync and associated driver.
Installed the version that came on SD card.
Rebooted Desire & PC.
Plugged USB into a different port (in case).
Win reported "android phone usb device - ready to use" but still couldn't find HTC Sync.
Then I disabled Avira AV and eureka - I connected.
Renabled AV and couldn't connect again.
Disabled it and connected again - left the default "My Desire" as device name and seemed to be paired with the PC.
Rather than syncing there and then I decided to check I could replicate the connection so I unplugged the desire without syncing.
WITHOUT CHANGING ANYTHING with the previously successful setup I immediately plugged the desire in again and ... no connection and cannot find HTC Sync.
I have now spent another hour plugging in and unplugging rebooting enabling disabling and I simply can't get a connection again - DAMMIT.
One thing I do notice though is that regardless of the fact I have turned off the annoying "usb debugging" in settings/apps/developer (that box is thouroughly unticked) it continues to run whenever I connect via HTC sync (HDD mode is fine btw).
It was running when I connected successfully though so my first thoughts that this was responsible somehow seem unfounded.
I'm now wrestling with a new OS on my PC and my mobile and am pulling my hair out - any thoughts / suggestions (other than "HTC Sync is ropey, unstable and doesn't play well with other apps) would be a blessing.
Tnx, M1
@ Mark, I am still in that boat with a hole.... sinking. No luck with HTC Sync. Tried all suggestions/advice. Both versions 2.0.28 and newer 2.0.33. Disbaling antivirus, all processes, multiple re-boots, multiple usb ports ....... I have given up.
Currently focused on Drivers and that "usb debugging" mode that just won't turn off.
Just got a Desire, had a Hero before. With the Hero HTC Sync found the phone, but with the Desire it just stays disconnected, and after the Phone has finished searching for HTC Sync a message pops up saying it didn't find it. So anyone know how to fix this? Running latest HTC Sync 2.0.33.
Am able to open cmd and type:
Code:
cd\
cd AndroidSDK\tools\
adb devices
And it list a serialnumber for the phone while the Phone is in HTC Sync mode. But still haven't got HTC Sync to find my phone.
Got Windows 7 Ultimate 64bit.
Thanks in advance.
i had to uninstall and re-install HTC sync after changing the ROM, to get it to pick up my desire again. have you tried that?
Did a reinstall, though also plugged the phone into another USB port, worked now. Though ofc not sure if it was the reinstall or other USB port that helped, but anyway thanks.
Remove your old devices in your htc sync and reconnect, if that doesnt work you may need to restart your machine (maybe even device) ive had it a few times after flashing a few roms.
I just down loaded HTC sync from new and it does not reconise my desire either. It is flashed with frost 9d. Will that make a difference??
duryard said:
I just down loaded HTC sync from new and it does not reconise my desire either. It is flashed with frost 9d. Will that make a difference??
Click to expand...
Click to collapse
...
Yes. No Sense, no sync, no way. Pick between Sync and Froyo ROMs.
Hello,
I run into the same issue: HTC Sync doesn't recognize my Desire.
I have Windows 7 32 bit OS. I installed HTC Sync v 2.0.33 and the drivers included in the package. Then I plugged my Desire and selected the HTC Sync mode. It worked for 2 mins, then it has disconnected. I unplugged, plugged, ... and now, it keeps displaying : Can't find HTC Sync on your PC.
Then, I uninstalled and reinstalled the drivers, and it worked in the same way: disconnected after 2 minutes. I also tried to plug the phone in another USB port, without any success.
Does sb have any idea to fix this ?
Julien.
Mine is the same - it's never been recognised, either when stock or after rooting and flashing. Tried 2 versions of HTC Sync, rebooting, reinstalling. I have now given up.
Does your OS detect the device is connected when you connect it via usb in htc sync mode or even in usb storage mode?
Same problem. Not ROM Related, but USB port related
I had the same problem.
After flashing a new ROM (R4_Evil_D with AS2D) to my device, I had no problem with HTC Sync.
After Update to HTC Sync v2.0.33, it stopped recognising my HTC Desire.
Tried everything, but plugging it into another USB port fixed it for me.
Hope this helps.
I hope this question will fit this thread. I've noticed a new app in apps list on my phone. It is listed in "downloads" tab and is called "HTC Sync". The problem is i didn't download it, but it appears in downloaded apps section. How could this be? Even more pressing on it i have an option to uninstall it. I know it's a silly question, because there is no real alert about the device, but i would like to know everything about the device and especially about things, that are going on inside without my "authorization" if could name it like that. Anyway, what is this app and what is it for and what happens if i uninstall it, because it isn't listed in the marked to reinstall it...
Thanks in advance!
Proximer said:
I hope this question will fit this thread. I've noticed a new app in apps list on my phone. It is listed in "downloads" tab and is called "HTC Sync". The problem is i didn't download it, but it appears in downloaded apps section. How could this be? Even more pressing on it i have an option to uninstall it. I know it's a silly question, because there is no real alert about the device, but i would like to know everything about the device and especially about things, that are going on inside without my "authorization" if could name it like that. Anyway, what is this app and what is it for and what happens if i uninstall it, because it isn't listed in the marked to reinstall it...
Thanks in advance!
Click to expand...
Click to collapse
Bump for my question.
Good day,
I'm having problem with my DHD unable to be recognized in my Win 7 PC. I have already install HTC Sync and also tick on "Ask Me" for Connect To PC setting. I'm running on stock 3.13.707.4 ROM with S-ON and unrooted. Even restart to Fastboot my PC still unable to recognized my DHD.
From Googling it shows many Desire having USB-Brick problem, does this problem also applied to DHD? Is it my phone is hit by USB-Brick? Any guide to solve this problem? I've tried flashing older ROM via Bootloader and PD98IMG.zip but it won't allow saying something like the ROM is older version.
I just bought this used phone for about a week so I'm still not sure on how to solved this problem. any helps is much appreciated.
are you using the original cord that came with the phone? just any old usb cable won't work
also you can't flash a new rom without rooting and gaining S-OFF, you're unrooted and S-ON, that's why you get the "version is older" message
maatsby said:
are you using the original cord that came with the phone? just any old usb cable won't work
also you can't flash a new rom without rooting and gaining S-OFF, you're unrooted and S-ON, that's why you get the "version is older" message
Click to expand...
Click to collapse
I bought the phone and it came with 1 cord (with HTC label) that can be connected to the charger, I guess there are only 1 cord for charging and connect to PC? This is the cord that I use. In addition to that I have also tried Motorola, Sony Ericsson (both also for Android phone) and Nokia cord but all can't.
The ROM is actually older version stock ROM from RUU.exe. I saw from few Desire thread they were using this method to restore the ROM to before the USB Brick condition so I thought to try it.
BUMP!
Anyone know what should I do to resolve this problem?
Are you running the very latest HTC Sync on your PC? I'm using 3.0.5606. You can get it here: http://www.htc.com/www/help/
Also, connect your phone and go into Device Manager on your PC. Check to see if you have an entry for Android USB Devices and that the phone shows up. See attached screenshot for how mine looks. This is the best place to check to see if your PC has installed the drivers correctly.
In answer to your question about the cable, yes it's the same cable that attaches to the PC or to the mains charger. I've sometimes had connection problems caused by a dodgy cable, but I've used others apart from the HTC one without issues.
Edit: Also, when you install HTC Sync it should warn you to disable Antivirus software during the installation. This can be really important! I ignored it the first time around, thinking it was just a silly precaution, and had loads of problems with the phone not being recognised. Had to uninstall, temporarily disable AV, and re-install HTC Sync. Once it has finished installing, you can turn your AV back on.
Thank you for your reply preacher6.
Yes, I'm using the latest HTC Sync, v3.0.5606, just downloaded yesterday and reinstall everything.
When my phone connected to the PC it didn't appear as Android USB Device on my Device Manager, it only appear as Unknown Device in USB Controller:
So I guess I can rule out the cable as I have tried about 4 cables already.
For the installation part, I have disable the anti virus and also running the setup program as administrator. When installing there is no problem whatsoever that crop out.
Another point is, even on Fastboot it appear as Unknown Device in the PC.
I would try to update the driver manually - right click on the Unknown device, go to "install driver" or "update driver", then browse to the "Program Files\HTC\HTC Driver" folder. See if it picks up and installs the correct driver.
I've tried manually update the driver as per your advise but it says there is no compatible driver in that folder even though androidusb.inf is in that folder.
I'm running Win 7 64bit. does the driver also work for 64bit OS?
Should do, yes, I'm on Win7 64 bit myself. There is this folder on my PC:
C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64
Is the unknown device present when the phone isn't connected? Just to make sure that is actually the phone - if it's still there when the phone isn't connected, it's some other device.
Otherwise try uninstalling the unknown device and then rebooting the PC, then forcing the installation of the drivers again.
The folder is same as yours.
The unknown device does not present when my DHD is not connected, so I'm certain it is the phone that appear as unknown device.
I have tried uninstalling the unknown device > reboot PC > installing the driver but it still won't install.
Another thing is, I check on the Device Manager > Unknown Device properties > Details" for it's Hardware Ids and it shows as USB\UNKNOWN. I think it should show a strings of the device id? Correct me if I'm wrong.
Yep, there should be a proper device ID string, on charge mode mine shows a hardware ID of USB\VID_0BB4&PID_0CA2&REV_0226&MI_01.
At this point the best thing I can suggest is to try on another PC. If it works, your drivers are screwed up and you'll need to strip them and reinstall. But if it doesn't work on another PC, it's possible you have a hardware problem with the phone.
xb360 said:
Good day,
I'm having problem with my DHD unable to be recognized in my Win 7 PC. I have already install HTC Sync and also tick on "Ask Me" for Connect To PC setting. I'm running on stock 3.13.707.4 ROM with S-ON and unrooted. Even restart to Fastboot my PC still unable to recognized my DHD.
From Googling it shows many Desire having USB-Brick problem, does this problem also applied to DHD? Is it my phone is hit by USB-Brick? Any guide to solve this problem? I've tried flashing older ROM via Bootloader and PD98IMG.zip but it won't allow saying something like the ROM is older version.
I just bought this used phone for about a week so I'm still not sure on how to solved this problem. any helps is much appreciated.
Click to expand...
Click to collapse
Hi. This thread is pretty old but I'm wondering if you ever resolved the issue? I'm having exactly the same problem with my HTC One s and I can't seem to find a solution anywhere.
THanks
dmastman83 said:
Hi. This thread is pretty old but I'm wondering if you ever resolved the issue? I'm having exactly the same problem with my HTC One s and I can't seem to find a solution anywhere.
THanks
Click to expand...
Click to collapse
Yes. Holla if you still need help
marknoll said:
Yes. Holla if you still need help
Click to expand...
Click to collapse
I need help too (HTC Desire Z device)
Is it hardware problem? (I already purchased new system board).
For me it looks like hardware problem, because device does not accept bus address, do not show USB strings/VID/PID (Tried different cables/PCs/OSes (I have OpenSUSE linux, but phone does not connect to usb on any PC, Windows PCs even do not understand that something plugged in)).
No problems with USB-connector (checked resistance), but I do not see pull-down resistance with my tester.
But all other functions work well.
UPD. Tried to connect from FASBOOT/HBOOT/Android - the same result, device does not accept bus adress. Additionally it charges without problems, but when I connect phone to USB no pop-up/information at top bar appears.
FossaFX said:
I need help too (HTC Desire Z device)
Is it hardware problem? (I already purchased new system board).
For me it looks like hardware problem, because device does not accept bus address, do not show USB strings/VID/PID (Tried different cables/PCs/OSes (I have OpenSUSE linux, but phone does not connect to usb on any PC, Windows PCs even do not understand that something plugged in)).
No problems with USB-connector (checked resistance), but I do not see pull-down resistance with my tester.
But all other functions work well.
UPD. Tried to connect from FASBOOT/HBOOT/Android - the same result, device does not accept bus adress. Additionally it charges without problems, but when I connect phone to USB no pop-up/information at top bar appears.
Click to expand...
Click to collapse
I am trying to understand what exactly are you asking me . are you asking me if the PC can recognize your device ?
marknoll said:
I am trying to understand what exactly are you asking me . are you asking me if the PC can recognize your device ?
Click to expand...
Click to collapse
Sorry, it looks like I explained my question wrong (I'm Russian, and English do not native to me). Let me try reformulate:
You said "Yes. Holla if you still need help" so I believe that you were able to fix "Device not recognized" problem. So I'm asking - how did you do it? Did problem was hardware or software?
For me (look at symptoms at my previous message) it looks like dead USB controller in phone. But maybe it very strange software problem (USB-controller firmware damaged)?
Did I explain it clear now?
Install the SDK on PC and update all android versions.
Well guys it was just my PC, i made a system backup for four days and that was all the problem(the USB port of my PC)
FossaFX said:
Sorry, it looks like I explained my question wrong (I'm Russian, and English do not native to me). Let me try reformulate:
You said "Yes. Holla if you still need help" so I believe that you were able to fix "Device not recognized" problem. So I'm asking - how did you do it? Did problem was hardware or software?
For me (look at symptoms at my previous message) it looks like dead USB controller in phone. But maybe it very strange software problem (USB-controller firmware damaged)?
Did I explain it clear now?
Click to expand...
Click to collapse
After installing and updating SDK...go into platform folder and open it. Hold mouse in field and hold shift and right click mouse. Chose "open cmd here"..that will open a cmd prompt window. In regular mode on phone,type "adb devices" should return numbers (ex: hta3829g)..if in bootloader mode,type "fastboot devices" should return numbers.
This SDK helps PC see your phone when its plugged in. Especially handy when a PC won't install drivers for your phone
Sent from my ATRIX HD
Are you also stating that your device will no longer charge when plugged in?
Sent from my ATRIX HD
I've tried this on both my work PC and my home PC. When I plug the phone in, it makes the familiar connection sound and will start to charge but the computer doesn't ask me if I want to open it up for USB browsing. This is recent and there have been no firmware changes. I've rebooted the computers and the phone but nothing seems to matter. Has anyone else encountered this issue?
do you have developer options (in settings) on or off? Has the usb cable been roughly removed from the phone lately. it may be damaged?
developer options are off, I've also tried several cables
Are you rooted and on a custom Rom?
The Thanks button is just to avoid "THANKS" posts in threads. Don't defeat the purpose of why it was introduced.
IM having the same problem.I got the phone on monday and it wont mount as ubs.
jordan2333 said:
IM having the same problem.I got the phone on monday and it wont mount as ubs.
Click to expand...
Click to collapse
It doesn't mount as a USB drive, it mounts as a media device because it uses MTP. That's not an issue with the phone, it has to do with how Samsung set it up.
The Thanks button is just to avoid "THANKS" posts in threads. Don't defeat the purpose of why it was introduced.
that makes sense now but i cant not transfer any files to the card or the phone.
jordan2333 said:
that makes sense now but i cant not transfer any files to the card or the phone.
Click to expand...
Click to collapse
Did you install the SG3 drivers? If not go here and download and install the usb drivers..
jordan2333 said:
that makes sense now but i cant not transfer any files to the card or the phone.
Click to expand...
Click to collapse
Do what the poster above me said, then make sure to unlock your phone after plugging it in or else your files won't show up
The Thanks button is just to avoid "THANKS" posts in threads. Nothing more. Don't defeat the purpose of why it was introduced.
Its the same thing i can't transfer files to the phone or the external card.I don't get it i never had a problem with my galaxy 2.I've uninstalled the drives installed them again and used different cables.
i have the same problem too. my phone nolonger shows up as a storage device on my pc. i have developer options on and usb debugging checked. ive tried different cables , different computer , tried rebooting phone, tried reinstalling the drivers too .. nothing seems to fix this issue... earlier today it was working fine .. when i plug it in it pops up samsung modem and thats it.. please help
This is very strange, as a work around you can use Wireless Transfer. I've used this as my main method since my OG Epic.
same issue trying the fixes mentioned. after reinstalling the driver i get about 3 files transferred then it pops up with that error....WTH is goin on i have several gigs of books and music how am i supposed to get them off?
---------- Post added at 07:10 PM ---------- Previous post was at 06:50 PM ----------
THis is complete crap! why is this goin on?! I can get my pc to recognize the device i can browse directories but it suddenly tries to decide when to quit when i try to transfer files. I can only get about 5 folders moved before it thinks thats all and just stops it no longer comes up with the device not functioning error message anymore.......please somebody help. I dont have a large enough sd card to just transfer. Ive searched on google and there are not actually explanation only that you cant mount the internal storage as mass storage.....samsung is going the way of HTC for me. Stupid oversights renders the device a complete waste to me. !!!!!!!!!!!!!!!!
---------- Post added at 07:20 PM ---------- Previous post was at 07:10 PM ----------
Ok last one. I was considering getting the note 8.0, is this something that all of their devices are gonna suffer from?
I'm not going to pretend to know what's wrong with your device, as I have 2 Galaxy S3 and a Gnex and 2 Epics which all connect just fine and I can transfer any and all files from the desktop or laptop no issues.
But I will suggest maybe you set up a drop box and you can share all those files from your phone to computer or visa versa.
Sent from the future via Tapatalk 4
well after a couple deep breaths i went ahead and did that after posting those. I still cant locate a reason why it would come up with that error. There are a couple posts in another forum talking about it being win7 related and not the device it self. Ive tested other cables, rebooted pc/device, checked/reinstalled drivers, and nothing come up out of the ordinary. I hope someone locates the issues, just for having an answer to this headache. thx
An answer-
For those who are having issues insure that your device is on a Stock TouchWiz ROM.
MAKE SURE DEVICE IS UNPLUGGED THIS ENTIRE PROCESS.
1.
= Go to the Dialpad.
= Enter this code ##3424#
= Menu will pop up click Qualcomm USB Settings.
= Click the 2nd Option MTP+ADB
= Press Save
Done
2.
= On your computer go to Control Panel Click Category for the viewing style.
= You will see Uninstall A Program. Click that and go to S- Uninstall Everything Samsung.
= Plug your device back in and let default drivers install takes average 45-60 seconds.
= Device detected as MTP. You may now transfer files.
Done
Let me know if this worked for you.
Ok i tried that and when i plugged the phone back in to install the drivers,they all installed except the CDC serial it says no driver found.I need help please.
do you have any other phone drivers installed on your PC?
jordan2333 said:
Ok i tried that and when i plugged the phone back in to install the drivers,they all installed except the CDC serial it says no driver found.I need help please.
Click to expand...
Click to collapse
As you said, the CDC serial (Unknown Device) popped up. Unplug your device and install drivers.
http://www.samsung.com/us/support/owners/product/SPH-D710
Click "Download" tab at the bottom and press the "EXE" button to download.
-Plug your phone back in afterwards and keep "Device Manager" open you will see the CDC Device disappear.
-When its installing I recommend keeping the "Installing Drivers" window open to see when everything is finished.
-After that's done switch phone to PTP via the notification menu. Let it load drivers and it will install as a camera.
-Switch back and MTP should be working.
Let me know how it goes.
jaysoblitzed said:
As you said, the CDC serial (Unknown Device) popped up. Unplug your device and install drivers.
http://www.samsung.com/us/support/owners/product/SPH-D710
Click "Download" tab at the bottom and press the "EXE" button to download.
-Plug your phone back in afterwards and keep "Device Manager" open you will see the CDC Device disappear.
-When its installing I recommend keeping the "Installing Drivers" window open to see when everything is finished.
-After that's done switch phone to PTP via the notification menu. Let it load drivers and it will install as a camera.
-Switch back and MTP should be working.
Let me know how it goes.
Click to expand...
Click to collapse
Well it finally worked.Thank you so much did what you said and i can transfer files over to the card and phone.Again thanks for your help.I never had trouble with with the original epic and epic touch.
OK using a windows 8.1 Pro laptop, ADB installed properly with HTC Sync Manager, both Windows, HTC Sync Manager and the Device Manager in the Control Panel can see my phone. I tick on USB debugging and then press revoke USB debugging authorizations. Unplug my phone and plug it back in. I'm using the original USB cable from HTC. Everything pops up and shows like it's connected, except when I type in
Code:
adb devices
in the command prompt, then it just comes up blank. I've attached screen shots so you guys can see what I am talking about. If you have any ideas it would be much appreciated. I've attached some photos just to show that I've dotted all my i's and crossed all my t's as far as I can see. I also want to point out this is the second computer I've tried this on.
reubendevries said:
OK using a windows 8.1 Pro laptop, ADB installed properly with HTC Sync Manager, both Windows, HTC Sync Manager and the Device Manager in the Control Panel can see my phone. I tick on USB debugging and then press revoke USB debugging authorizations. Unplug my phone and plug it back in. I'm using the original USB cable from HTC. Everything pops up and shows like it's connected, except when I type in
Code:
adb devices
in the command prompt, then it just comes up blank. I've attached screen shots so you guys can see what I am talking about. If you have any ideas it would be much appreciated. I've attached some photos just to show that I've dotted all my i's and crossed all my t's as far as I can see. I also want to point out this is the second computer I've tried this on.
Click to expand...
Click to collapse
Might be a driver issues... Try those: https://www.dropbox.com/s/nr91z4bveeugaow/googleUSBdrivers.zip?dl=0
Sent from here
1) Unplug the phone from your computer
2) Uninstall anything related to HTC (drivers, sync managers..)
3) Reboot the computer
4) Install the latest (direct URL) HTC Sync Manager
5) I tend to uninstall the manager right afterwards (optional)
6) Reboot the computer & plug in your device
7) Report back
abyssis said:
1) Unplug the phone from your computer
2) Uninstall anything related to HTC (drivers, sync managers..)
3) Reboot the computer
4) Install the latest (direct URL) HTC Sync Manager
5) I tend to uninstall the manager right afterwards (optional)
6) Reboot the computer & plug in your device
7) Report back
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Yeah that didn't work unfortunately
lukes91 said:
Might be a driver issues... Try those: https://www.dropbox.com/s/nr91z4bveeugaow/googleUSBdrivers.zip?dl=0
Sent from here
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Yeah that didn't work, I even tried installing the USB Driver manually and that didn't work either. Still comes up as not connected, it's super frustrating.
Not sure if this helps but for some reason my Android Phone isn't showing up under Android phone in my Device Manager, it's showing up as Portable Devices. I don't know if this is an issue or not, anyone care to give an opinion?
reubendevries said:
OK using a windows 8.1 Pro laptop, ADB installed properly with HTC Sync Manager, both Windows, HTC Sync Manager and the Device Manager in the Control Panel can see my phone. I tick on USB debugging and then press revoke USB debugging authorizations. Unplug my phone and plug it back in. I'm using the original USB cable from HTC. Everything pops up and shows like it's connected, except when I type in
Code:
adb devices
in the command prompt, then it just comes up blank. I've attached screen shots so you guys can see what I am talking about. If you have any ideas it would be much appreciated. I've attached some photos just to show that I've dotted all my i's and crossed all my t's as far as I can see. I also want to point out this is the second computer I've tried this on.
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check and unchecked camera under USB settings when its plugged in
reubendevries said:
Not sure if this helps but for some reason my Android Phone isn't showing up under Android phone in my Device Manager, it's showing up as Portable Devices. I don't know if this is an issue or not, anyone care to give an opinion?
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Click to collapse
That's normal as the phone is using MTP, the Android Phone entry only appears once the drivers are installed. It's definitely a driver issue but as to what I can't say as I have no issues on my 8.1 Pro laptop
I think I figured something out, just flash CM 12 - (God it's amazing. ) and now I can see my phone on ADB, so whatever ****ery was going on I am blaming it on HTC stock rom.
reubendevries said:
I think I figured something out, just flash CM 12 - (God it's amazing. ) and now I can see my phone on ADB, so whatever ****ery was going on I am blaming it on HTC stock rom.
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is cm12 worth the hassle?
Sorry for the necrobump, but I ran across this thread while researching the same issue on my M8 and wanted to save anyone else the trouble if they also stumbled across this same issue.
Though the solution discussed would likely work, if you don't want to hassle with a new ROM, it is possible to fix it on your existing ROM provided you have root.
[SOLVED] ADB 'unauthorized', no RSA prompt, and no 'Revoke USB debugging' option
NFSP G35 said:
Sorry for the necrobump, but I ran across this thread while researching the same issue on my M8 and wanted to save anyone else the trouble if they also stumbled across this same issue.
Though the solution discussed would likely work, if you don't want to hassle with a new ROM, it is possible to fix it on your existing ROM provided you have root.
[SOLVED] ADB 'unauthorized', no RSA prompt, and no 'Revoke USB debugging' option
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Click to collapse
Thanks for this guide you put up. Interesting that there was no option for you to revoke USB authorization. My device is S-ON and have been using Viper for a while with the option available. Same for HTC stock. Good for you getting that fixed. Had a similar issue on a different device months ago.