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I bought my Samsung Galaxy S3 phone off craigslist 2 months ago brand new in box as of Saturday my IMEI has been blocked. This must have been a stolen phone or something. Yeah I was really mad but oh well.. Any suggestions at this point?? Can I unlock it and sell it that way??
HOw did you get notified. And it's good to check esnimei before buying
Sent from my Nexus 7 using Tapatalk 2
sell it on eBay or craigslist. Yes you can unlock it first and list that as one of the features
Sent from my SGH-T999 using xda premium
---------- Post added at 06:20 AM ---------- Previous post was at 06:13 AM ----------
I have one more piece of advice. Such a phone was probably stolen by a T-Mobile employee. Why not call and ask for the customer retention center? They can hook you up.
When I bought 2 s3s and switched my mom to my Hercules they jacked all the 32 and 64 gb cards. They know they are not paying their employees enough.
Insinuate you feel the phone was sold to you by a T-Mobile employee. extremely likely
Sent from my SGH-T999 using xda premium
bipoler said:
HOw did you get notified. And it's good to check esnimei before buying
Sent from my Nexus 7 using Tapatalk 2
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I didn't get notified..At first I thought I did a bad flash or something because I wasn't getting signal through out the day so I back tracked on everything I did. I went back to stock and started the process over again to root and ect.. I was still not getting signal or data so the next day I called T-Mobile and asked was something wrong with my account they said no all paid and up to date then they asked for the IMEI# and then the T-Mobile rep said " Oh I see what the problem is your imei/phone is blocked. Then right away I knew this must have been reported stolen.
Android_Monsters said:
sell it on eBay or craigslist. Yes you can unlock it first and list that as one of the features
Sent from my SGH-T999 using xda premium
---------- Post added at 06:20 AM ---------- Previous post was at 06:13 AM ----------
I have one more piece of advice. Such a phone was probably stolen by a T-Mobile employee. Why not call and ask for the customer retention center? They can hook you up.
When I bought 2 s3s and switched my mom to my Hercules they jacked all the 32 and 64 gb cards. They know they are not paying their employees enough.
Insinuate you feel the phone was sold to you by a T-Mobile employee. extremely likely
Sent from my SGH-T999 using xda premium
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This guy knows nothing of what he is talking about! Your phone was blocked because someone bought the phone and split it into payments on their account! Most likely their account was cancelled or couldn't pay it, so they figured they would sell the phone to offset what they owe. Only only only way to get it unblocked is to get a hold of the seller and have him reactivate the account or pay off what ever they owe for the phone on the account. This is starting to happen a lot now! So much everyone be careful! Another thing also is the guy did an insurance claim and sold you the phone that was supposedly lost. I would hit up the guy! Good luck!
You can unlock it and sell it for people to use on any other GSM service but T-Mobile!
Sent from my SGH-T999 using xda premium
deviusdragger said:
This guy knows nothing of what he is talking about! Your phone was blocked because someone bought the phone and split it into payments on their account! Most likely their account was cancelled or couldn't pay it, so they figured they would sell the phone to offset what they owe. Only only only way to get it unblocked is to get a hold of the seller and have him reactivate the account or pay off what ever they owe for the phone on the account. This is starting to happen a lot now! So much everyone be careful! Another thing also is the guy did an insurance claim and sold you the phone that was supposedly lost. I would hit up the guy! Good luck!
You can unlock it and sell it for people to use on any other GSM service but T-Mobile!
Sent from my SGH-T999 using xda premium
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You may be right, however the OP is a paying customer who (hopefully) is in good standing with T-Mobile. If you have a _napkin_receipt (or invent one...) you could get with retention and email them your information.
OP, you made a purchase in good faith and hoped to pay for T-Mobile service in good faith. You want to continue paying T-Mobile and regardless if you were scammed, they could accommodate you.
Otherwise I would unlock the phone and try to sell it to a Wind subscriber. At least make a trade and get a decent phone in return, like a note. If you were honest with me and I was on Wind with a Note or GS2 or whatever they have, I would consider a trade.
You guys must think that T-Mobile is stupid, the invoices are all the same through all locations, and they track them and verify in their systems that the phone was paid. No way around, no matter what you do! You can call and cry and tell them you were ripped off! Phone will no get unblocked unless it shows in their system that the installment plan that was started on that device is paid off!
Sent from my SGH-T999 using xda premium
And that's why you don't upgrade through T-Mobile... If you want a phone it's cheaper to go to like Wal-Mart or some other store (Not Best Buy) pay it in full.. It's screwed up people screw other people over like this...
konceptz said:
You may be right, however the OP is a paying customer who (hopefully) is in good standing with T-Mobile. If you have a _napkin_receipt (or invent one...) you could get with retention and email them your information.
OP, you made a purchase in good faith and hoped to pay for T-Mobile service in good faith. You want to continue paying T-Mobile and regardless if you were scammed, they could accommodate you.
Otherwise I would unlock the phone and try to sell it to a Wind subscriber. At least make a trade and get a decent phone in return, like a note. If you were honest with me and I was on Wind with a Note or GS2 or whatever they have, I would consider a trade.
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It don't matter how if he is in good standing with Tmobile, the phone he bought off the craigslist person account is not. That's what's scary about buying from CL. You can try to talk to customer Service, but I think you are screwed.
How i unblocked my imei from o2.
you may get lucky i had the same issue with o2, all i did was got lucky to be honest i unlocked the network and have since been useing a 3 sim works fine cheap to try like £1 so not breaking the bank if not try a few networks like vodafone as they dont piggyback from anyone so they may not get notified that your imei has been blocked.
It probably wasn't stolen but purchased on an EIP and never paid for.. stop buying phones on craigslist unless you have a receipt and proof that it's not on an EIP
that is what happens when you buy second hand, trying to save money cost you alot more than you think. you better find out if it is stolen, first off.
sell it to some developer or someone .. that way you could recover some money
sorry man but now you have an expensive media player. but I see many ppl trying to sell their phone with IMEI blocked.
help ASAP
[hey my cusin locked up my phone{reason i told him im saling it an he wanted to buy it an i said no} its a tmobile galaxy s is there a way tht i can unlock it
Very scary. I bought mine on CL new in box also.
asr10user said:
Very scary. I bought mine on CL new in box also.
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Maybe legit, but keep in mind, alot of carrier employee's will steal phones, and those places are exactly where they can get rid of them, I have a friend that got burn twice....I told him stop looking on CL. Just becuase it is new in box, don't mean a damn thing. It may take 2-3mo for the carrier to do inventory, and bingo, that is when they will block it.
Ugh.. the chances of it being an employee are slim. The chances of it being a defaulted Value EIP are most likely.
jmares214 said:
I didn't get notified..At first I thought I did a bad flash or something because I wasn't getting signal through out the day so I back tracked on everything I did. I went back to stock and started the process over again to root and ect.. I was still not getting signal or data so the next day I called T-Mobile and asked was something wrong with my account they said no all paid and up to date then they asked for the IMEI# and then the T-Mobile rep said " Oh I see what the problem is your imei/phone is blocked. Then right away I knew this must have been reported stolen.
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deviusdragger said:
This guy knows nothing of what he is talking about! Your phone was blocked because someone bought the phone and split it into payments on their account! Most likely their account was cancelled or couldn't pay it, so they figured they would sell the phone to offset what they owe. Only only only way to get it unblocked is to get a hold of the seller and have him reactivate the account or pay off what ever they owe for the phone on the account. This is starting to happen a lot now! So much everyone be careful! Another thing also is the guy did an insurance claim and sold you the phone that was supposedly lost. I would hit up the guy! Good luck!
You can unlock it and sell it for people to use on any other GSM service but T-Mobile!
Sent from my SGH-T999 using xda premium
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Hey OP, what happened to this phone eventually? Did you get it to work? Do you know if it works on Straight Talk with Tmobile based SIM?
I am buying an S3 tomorrow off Craigslist and not sure what's is going to happen. I have a Tmobile based straight talk sim I don't know what happens when Tmobile blocks the IMEI does it affect the straight talk users too?
---------- Post added at 09:35 PM ---------- Previous post was at 09:32 PM ----------
heygrl said:
Ugh.. the chances of it being an employee are slim. The chances of it being a defaulted Value EIP are most likely.
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Do you know if tmobile blocked s3 phones work on straight talk with Tmobile based sim cards? (or AT&T)
Just unlock it and go to att or tell tmobile customer service there going to lose a paying customer.
Sent from my SGH-T999 using xda premium
So my gs3 was stolen, I called T-Mobile and asked if they could null or erase my imei cuz it was stolen and they told me they don't do that anymore? What the Hell! So I called back to talk to a different rep n they said the same thing.. what's going on? Am I missing something????
Sent from my SGH-T999 using Tapatalk 2
They block/blacklist the IMEI, so that the person who stole it can't use it on T-Mobile.
They only block it when your on a installment plan on the phone and you don't pay your bill then it gets blocked other than that unless it's fraud they don't block it
Sent from my Galaxy Nexus using xda premium
morbid said:
They only block it when your on a installment plan on the phone and you don't pay your bill then it gets blocked other than that unless it's fraud they don't block it
Sent from my Galaxy Nexus using xda premium
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Not true.
I had to deal with T-Mobile's CSR about this not too long ago.
I ordered three 32GB S3s (two whites and one blue) all paid in advance when I renewed my contract and here's what happened:
1. 1st shipment = stolen and never got to me (package intercepted by some stranger off the street. UPS driver DID NOT ASK FOR AN ID!)
2. 2nd shipment = All 16GB, all blue - returned to T-Mobile and provided tracking number to CSR.
3. 3rd shipment = All 16GB, all blue (according to my account) - shipment refused and returned.
4. 4th shipment = correct shipment after I complained on T-Mobile's forum about the wrong phones kept being sent to me
When I received my first bill, it was for over $1400! Supposedly, all the phones that I had sent back were never credited to my account
I called and complained. They submitted a form to investigate and decided that my account was "high risk" and then ALL the phones that had been sent out to me were all IMEI blocked. This included all the 32GB phones that I received
I was told to return all the phones and that I could only purchase the phones in store, which meant I wasn't able to get 32GBs anymore.
I was pissed but I did it. I had to pay for the phones out of pocket, again. This was about three weeks ago and I have yet to see the credits for the phones that I returned on my account.
The point is T-Mobile will block IMEI when they feel like it. Not only when it's on EIP and payments are not being made.
You could see the link to T-Mobile's forum in my signature for a more detailed description of what happened to me.
belly1026 said:
Not true.
I had to deal with T-Mobile's CSR about this not too long ago.
I ordered three 32GB S3s (two whites and one blue) all paid in advance when I renewed my contract and here's what happened:
1. 1st shipment = stolen and never got to me (package intercepted by some stranger off the street. UPS driver DID NOT ASK FOR AN ID!)
2. 2nd shipment = All 16GB, all blue - returned to T-Mobile and provided tracking number to CSR.
3. 3rd shipment = All 16GB, all blue (according to my account) - shipment refused and returned.
4. 4th shipment = correct shipment after I complained on T-Mobile's forum about the wrong phones kept being sent to me
When I received my first bill, it was for over $1400! Supposedly, all the phones that I had sent back were never credited to my account
I called and complained. They submitted a form to investigate and decided that my account was "high risk" and then ALL the phones that had been sent out to me were all IMEI blocked. This included all the 32GB phones that I received
I was told to return all the phones and that I could only purchase the phones in store, which meant I wasn't able to get 32GBs anymore.
I was pissed but I did it. I had to pay for the phones out of pocket, again. This was about three weeks ago and I have yet to see the credits for the phones that I returned on my account.
The point is T-Mobile will block IMEI when they feel like it. Not only when it's on EIP and payments are not being made.
You could see the link to T-Mobile's forum in my signature for a more detailed description of what happened to me.
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Sorry but you sound like one of those assholes that take advantage of the online shipping without signature required so I am glad they charged you.
Sent from my SGH-T999
When my galaxy nexus was stolen, months ago, they told me the same thing.
Sent from my SGH-T999 using xda premium
lazarat said:
Sorry but you sound like one of those assholes that take advantage of the online shipping without signature required so I am glad they charged you.
Sent from my SGH-T999
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And you sound like an asshole who doesn't know how to read.
signature WAS required because I paid for 2nd day shipping.
hence the part where I said, "UPS driver DID NOT ASK FOR AN ID".
If he had asked for an ID to confirm the identity, or if he had done his job and DELIVERED TO MY DOOR like he should have, this whole nightmare could have been avoided.
uoY_redruM said:
When my galaxy nexus was stolen, months ago, they told me the same thing.
Sent from my SGH-T999 using xda premium
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Galaxy nexus is not under their contract so they don't care about that one, for the rest they shikd be able to block it not erase it, sorry to hear you lost your phone tho :/
Sent from my SGH-T999 using Tapatalk 2
Well I called twice.. n they told me they don't do that anymore... I guess they do if u don't pay Ur Bill tho.. what kind of **** is that..Lol.. oh well, someone's enjoying my gs3 rite now lol..
Sent from my SGH-T999 using Tapatalk 2
mormoney said:
Well I called twice.. n they told me they don't do that anymore... I guess they do if u don't pay Ur Bill tho.. what kind of **** is that..Lol.. oh well, someone's enjoying my gs3 rite now lol..
Sent from my SGH-T999 using Tapatalk 2
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If the phone was purchased no contract commitment price or if you have prepaid tmobile then no it does not. And i have never heard of tmobile erasing an imei. Unless by erase you mean blacklist or block.
Sent from my SGH-T999
I do have a blacklisted s3 It was returned to me a month later but now the only way is to unlock it.
Sent from my SGH-I747 using Tapatalk 2
rootyourphones said:
I do have a blacklisted s3 It was returned to me a month later but now the only way is to unlock it.
Sent from my SGH-I747 using Tapatalk 2
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What do you mean returned to you?
lazarat said:
What do you mean returned to you?
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Maybe someone finally return it to him since they couldn't use it
lazarat said:
What do you mean returned to you?
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Well it had my name on the user info and a friend of a friend had it but I didn't know until a friend came to my house to drop it off.
Sent from my SGH-I747 using Tapatalk 2
I own a i717 and t-999 the i747 I didnt have insurance but I reported as lost now they won't unblock my imei number so I switch carriers.
Sent from my SGH-I747 using Tapatalk 2
Tmobile employee here,
If a phone is stolen or lost we dont block the imei, unless on a full price installment plan that defaults on the payments. The other case on the first page is a little different, if the phone is lost during transport then we block the imei for fraud purposes. But, if a customer loses their phone, we dont block imei, sorry we know its a sucky policy.
rootyourphones said:
Well it had my name on the user info and a friend of a friend had it but I didn't know until a friend came to my house to drop it off.
Sent from my SGH-I747 using Tapatalk 2
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Lol
jltyler said:
Tmobile employee here,
If a phone is stolen or lost we dont block the imei, unless on a full price installment plan that defaults on the payments. The other case on the first page is a little different, if the phone is lost during transport then we block the imei for fraud purposes. But, if a customer loses their phone, we dont block imei, sorry we know its a sucky policy.
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Click to collapse
Is there an easy way to know if a phone I want to buy is under an installment plan?
Sent from my SPH-L710 using Tapatalk 2
if i lost a gs3 a few months ago and had it replaced under the insurance and paid the deductible, If i were to find the phone at a later point, what am i supposed to do with it? Is it ok to be used, should it be returned to insurance, and if so do i get my deductible back? thanks
molesaied88 said:
if i lost a gs3 a few months ago and had it replaced under the insurance and paid the deductible, If i were to find the phone at a later point, what am i supposed to do with it? Is it ok to be used, should it be returned to insurance, and if so do i get my deductible back? thanks
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Click to collapse
My phone was return to me and i bought an unlock code for it and I use it on at&t since it is barred from t-Mobile but if its stolen just return the phone back. Mine was return I have the right to keep its mine.
Sent from my SGH-I747 using Tapatalk 2
Hello all, just wanted to start out saying this forum ROCKS! And wanted to say thank you to all the Devs and contributors for your time invested in creating a venue that we can all learn from.
Now to my dilemma. I''ve fallen on hard times (as I am sure many have due to this economy) and need a little help here. Had to let my 2 year plan drop due to financial issues, (They got a year out of me @ $130.00 a month) don't see it improving anytime soon, so I had to get a prepaid sim (on the same provider network, as I want to be able to keep using them but on a prepaid basis), the sim was activated (through an old razor I had with a good IMEI no.)
I paid for my phone ($200.00) through the plan, sim is now deactive. Looking to see if I can put my new prepaid sim in the plan phone but have not done so as I am sure it will get hit in a few days due to ID no. I am aware of the issues with respect to the ID no. Need a workaround for this to use my new prepaid sim on the phone I purchased through the plan. I am probably nerfed. Maybe I can use odin for the issues if possible?
Any help I can get (privately) just email me in here would be greatly appreciated.
If you paid for your phone, there should be no problem with it, if you still owe on your old account, then there would be a problem.
Doesn't make sense, the phone is his, he's not on a subsidize phone payment. The phone is his to keep. If anything he woruld talk to the retention department. Do an etf but maybe he can plea for it to be lowered? I'm not sure if they'll give you any discounts but it doesn't hurt to ask from this department. In the end you should pay for the etf. Do monthly payments of it or something. It's better than avoiding it.
Sent from my SGH-T989 using xda app-developers app
Teo032 said:
Doesn't make sense, the phone is his, he's not on a subsidize phone payment. The phone is his to keep. If anything he woruld talk to the retention department. Do an etf but maybe he can plea for it to be lowered? I'm not sure if they'll give you any discounts but it doesn't hurt to ask from this department. In the end you should pay for the etf. Do monthly payments of it or something. It's better than avoiding it.
Sent from my SGH-T989 using xda app-developers app[/QUOTE
Let me see if i understand this correctly, and provide some details. I got the phone at a reduced price through a promotion. The promotion stated get the phone for X dollars if you sign up for a two year contract. Since I paid the x dollars the phone is now mine, I own it correct? Now.....since I can't continue with the contract I have to pay an etf, if I don't (Or better said if I can't afford it) Then they nerf my phone from being used on their network? How wrong is that! I paid for the phone so if I put in a new sim it should be allowed to be used on their network because I am basically still paying for service, difference is its pre-paid. They shouldn't have a right to nerf an IMEI of a pesons paid for phone based on not being able to live up to the contract, as the contract is one thing, and the phone, (since it was paid for),is separate being that it's your property. IMEI's are supposed to be nerfed if a customer reports it stolen or lost. NOT as a means for a service provider to track your phone to the extent of since you could not live up to the contract, completely nerf your phone from their network. The way I see it, I paid for the phone, and since I am paying for the usage of the prepaid I should have the right to use that prepaid sim on my paid for phone. This looks like a class action suit here if you ask me. What say you?
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Ya they will try to block I'm pretty sure. You paid only a portion of the device. They technically still own it. Its like a lease for a car. If you don't pay the etf its still their phone
sent from my BAD A$$ Epic touch
This isn't Sprint. I got my T-989 from T-Mo in May with a 2 year contract. I paid $100 for the phone. For a undisclosed reason, my contract was terminated and I kept the phone. In July I bought a Sim from Simple Mobile, popped it in and still to this day, it works great.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
patrao_n said:
Ya they will try to block I'm pretty sure. You paid only a portion of the device. They technically still own it. Its like a lease for a car. If you don't pay the etf its still their phone
sent from my BAD A$$ Epic touch
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I disagree. when you lease a car the contract states you are leasing the car. When you take out a loan on a car, the car is owned by the bank that holds that loan until you pay the loan back. When you buy the phone you are buying the phone with your own money so no bank can take it from you nor should a service provider block you from using it. Because you own the rights to that phone, you purchased it.
I paid the full price they were offering the phone for, IF I signed up for a Service Contract, key words here. I signed up for a contract for service NOT for a contract for the phone I had to buy a phone that works on their network. So basically what happens here is that you get the phone at a price. From the moment you pay for that phone it's yours. Why? Because it was contingent on you signing up for their service. From the moment you sign up for that service you fulfilled the part needed to get the phone at a said price. It does not say "lease" this phone if you sign up" It says buy this phone.
After that if you can't pay for the service you don't get that service and yes you are liable for an etf of the service not the phone, it's yours, you own it, you did not lease it nor does the the service agreement state that you leased the phone. You fulfilled the obligation to sign up, you paid for the phone. It's your property.
Key words here are service contract
tony5593 said:
This isn't Sprint. I got my T-989 from T-Mo in May with a 2 year contract. I paid $100 for the phone. For a undisclosed reason, my contract was terminated and I kept the phone. In July I bought a Sim from Simple Mobile, popped it in and still to this day, it works great.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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At this point I'm not sure if the IMEI of my phone was nerfed or if the sim was nerfed. And I'm afraid of putting in my new prepaid sim in it and run the risk that the prepaid sim gets nerfed if my IMEI is still o.k.,
1)Did you have to pay an etf though to keep using a phone you already paid for? and 2)That sim is a prepaid sim right?, and simple mobile is part of t-mo so I wonder if I use my prepaid tmo sim if they will nerf my sim (Though I don't think they would have a right to as I am paying for a different service on my own phone). But I would hate to find out that they would do that the hard way and end up having to buy another sim. I need my money.
I didn't have to pay anything. I paid the $100 for the phone when I signed the contract. When it was terminated, I didn't pay anything else.
Yeah, it's a prepaid Sim and Simple uses T-Mo's network.
They don't do that, what if you buy a Tmo phone from ebay and that persons contract was terminated, the phone woukd still work correct? Sprint doesnt that to the phons ESN number, but Tmo is a GSM network using Sim cards.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
tony5593 said:
I didn't have to pay anything. I paid the $100 for the phone when I signed the contract. When it was terminated, I didn't pay anything else.
Yeah, it's a prepaid Sim and Simple uses T-Mo's network.
They don't do that, what if you buy a Tmo phone from ebay and that persons contract was terminated, the phone woukd still work correct? Sprint doesnt that to the phons ESN number, but Tmo is a GSM network using Sim cards.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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So I could use a tmo prepaid sim in my phone with no worries then correct? They wont zap the new sim or IMEI?
My phone is not rooted (yet need to read up in here first) it's stock and locked to tmo, not unlocked.
Yes what If you had a contract SIM and a prepaid one and used both, or if you traveled and had another SIM, they aren't going to flag your phone.
You'll be fine.
& My phone is locked.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Check out this thread: http://forum.xda-developers.com/showthread.php?t=1781304
http://androidforums.com/samsung-galaxy-s3/587282-blocked-imei-tmobile-s3-problem.html
Those are for stolen phones. They were bought from someone else, not from Tmo. That could only happen to him if he bought the phone from someone or if he reported it stolen since hes the owner.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
tony5593 said:
Those are for stolen phones. They were bought from someone else, not from Tmo. That could only happen to him if he bought the phone from someone or if he reported it stolen since hes the owner.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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No, one of the posts mentions if the payments weren't made
Well idk it all depends. If there was only one payment for the phone then its okay.
Anyway what's done is done. They won't block the prepaid Sim if he uses it in his phone. The worse that can happen is that they block the phone, but not the Sim.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
tony5593 said:
This isn't Sprint. I got my T-989 from T-Mo in May with a 2 year contract. I paid $100 for the phone. For a undisclosed reason, my contract was terminated and I kept the phone. In July I bought a Sim from Simple Mobile, popped it in and still to this day, it works great.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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Nobody said it was sprint dude.
sent from my BAD A$$ Epic touch
tony5593 said:
Well idk it all depends. If there was only one payment for the phone then its okay.
Anyway what's done is done. They won't block the prepaid Sim if he uses it in his phone. The worse that can happen is that they block the phone, but not the Sim.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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I just went through all ten pages of the first link and the page of the other link, the other link mentioned that they block the phone to force payment. (Something I can't do due to financial difficulty) Now the issue with that is that if they do that, then they are in essence doing something illegal because the phone was not reported stolen by me or lost and I didn't place an insurance claim. So that being the case, they are messing with MY property, as I paid for that phone. I have the receipt. If they block my phone then that is basically a company using unscrupulous pratices to peoples property in order to force payment and is like strong arm tactics much like the mob asking for protection money for christ sakes! How can we put an end to these companies doing this? It's not right. What other recourse would a righful owner have other than to change the IMEI number then?
First of all, they will not be able to block your prepaid SIM with your phone. That's impossible as it is prepaid. They aren't going to block any sims based on the imei. If anything they will block your account or blacklist your phone. First of all you already paid for your phone. The matter is that you have 1 year remaining on contract for the service not the phone itself. I forget but i remember a csr for T-Mobile, a fellow xda member, said they should not blacklist your phone. There were other cases where it is blacklisted because the phone was being paid off monthly. The subsidized monthly payment for the phone. A few have claimed that they have been blocked because of that. However that rep did say they do not black list the phone for that, only if it is reported stolen or lost.
Do yourself a favor and test another SIM on your phone. If it works you're good to go. It would not be shot down again. If it doesn't work you're blacklisted. Get it unlocked and trade with someone who uses att
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Teo032 said:
First of all, they will not be able to block your prepaid SIM with your phone. That's impossible as it is prepaid. They aren't going to block any sims based on the imei. If anything they will block your account or blacklist your phone. First of all you already paid for your phone. The matter is that you have 1 year remaining on contract for the service not the phone itself. I forget but i remember a csr for T-Mobile, a fellow xda member, said they should not blacklist your phone. There were other cases where it is blacklisted because the phone was being paid off monthly. The subsidized monthly payment for the phone. A few have claimed that they have been blocked because of that. However that rep did say they do not black list the phone for that, only if it is reported stolen or lost.
Do yourself a favor and test another SIM on your phone. If it works you're good to go. It would not be shot down again. If it doesn't work you're blacklisted. Get it unlocked and trade with someone who uses att
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Click to expand...
Click to collapse
So far so good. It's working. Thanks!
My only fear is that they hit my phone later because of using a different Sim on the phone. But I am going to trust in your info and cross my fingers and hope for the best.
When I got this phone, I purchased it in a T-Mo store, the receipt shows two Items. 1) A security deposit of $100.00 (cause my credit sucked and 2) states the name of the phone, followed by the serial number, followed by something that says post payed Activation with two years after that, followed by Not discount eligible, followed by the sale amount (the price I paid for the phone and the $100.00 Security deposit combined, followed by the total and then it shows cash with a minus sign to the left of the amount paid. So Based on that I figure it safe to say it's not subsidized, correct?
Don't worry about it. There is no way that T-Mobile is going to look up the imei number for your old account and zap that SIM too. They have better things to do than assign someone to do that. If anything that will cause problems because if you sold the phone to someone else and they zap their SIM, they're going to get an ear full. And in most cases. The lower tier csr does not have access to imei searches.
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So in nov I signed up with tmobile and got the note and a gs3 for my wife. I plan on selling the note and getting the s4 in march. I call tmobile to pay it off and they tell me I have to pay both phones off? This isn't what the agent told me when I signed up. He knew I swap phones about every 6 months. So my question is why can't I pay the note off separate? My wife never upgrades her phone plus it would lower my bill per month down. Tmobile is ending the subsidiaries anyways so I don't see what the issue is? The reason I went gsm is to be able to put any phone on the carrier as I like, such as international versions.
Talk to a different rep. Cause that rep is an asshole
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Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
ttabbal said:
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
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Click to collapse
Yeah I have it in writing too from the original kiosk rep. I'm really ticked as I talk to this guy all the time when I'm at the mall. Tmobile is investigating what he told me and I've notified his manger. This really screws anyone who wants to get another phone anytime before may. I just don't understand the logic. Why would they care if I decide to pay the device off? Now I'm screwed if I wanted to get the s4 in a few weeks unless I add a 3rd line.
Now I can see why so many go prepaid. To avoid all of the carrier BS. This is worse then what I dealt with on both sprint and Verizon.
There has to be a loophole for this. Any ideas guys?
It does make sense that the credit extended is put into one loan. I'm sure it makes it easier on the accounting for them....... BUT...... If that guy told you something different, I would go straight to him and have him help you get this sorted out immediately. He's the one that gave you misinformation, I would make him spend time working to correct it also.
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yeah, this really makes no sense to me why they would require this just because the phone accounts are linked? Just to be sure though, I'm going to make sure I buy my phone and my wife's phone separately.
Im told its becuase both phones were purchased together but that was becuase thats the day i switched from verizon to tmobile. The rep knew i switch devices often and told me it wouldnt be an issue. I got an email from the manager that they are investigating. If any of you bought the phones together id check on this. Im glad they are ending the pay per month on the phones BS. From now on ill pay full price.
This happened to me too. Opened a tmo business account and bought an S3 and a cheap text phone for the wife. Financed $500 between the two, and was told I could pay them off seperately. The note 2 comes out, so I go to pay the balance of the S3. I was told the same, you have to pay both off because they where contracted at ths same time. But I still had enough available credit to finance the note 2, swap the sim from the S3 in to the note 2, put the S3 on Craigslist, it sold the next day for the $400 balance I had on the note 2. Walked in to tmo the very next day and paid the note 2 off.
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
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I think you can make a partial payment, but your monthly bill stays the same until its all paid off
mikeyinid said:
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
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i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
stevessvt said:
I think you can make a partial payment, but your monthly bill stays the same until its all paid off
Click to expand...
Click to collapse
the way tmobile does business is BS. never had this issue on sprint or verizon, i could swap phones when ever i wanted without penalties. knowing me the s4 will be announced and ill get impatient and just pay the $720 off and get the new phone lol. from now on ill always just buy my devices outright.
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
premiatul said:
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
Click to expand...
Click to collapse
i get what your saying but until these phones are payed off i wouldn't be able to activate the s4 or whatever phone on the current lines without penalty. id have to open a 3rd line. if i cannot get this resolved i guess ill just have to wait until they change their systems in late april or may.
stevessvt said:
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
Click to expand...
Click to collapse
that's when tmobile gets the s4, i was planning on buying the international version as it will ship much sooner than the US carriers will get it. plus from now on i won't finance phones from tmobile, ill buy them outright. if that's what you meant buy putting a deposit down.
it's my fault for believing the rep and not reading all of the fine print. the dude must be like a car salesman. says anything for a sale.
fix-this! said:
i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
Click to expand...
Click to collapse
If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
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mikeyinid said:
If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
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same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
fix-this! said:
Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
Click to expand...
Click to collapse
Business 101.... get it in writing otherwise it's hearsay
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---------- Post added at 05:22 AM ---------- Previous post was at 05:17 AM ----------
fix-this! said:
same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
Click to expand...
Click to collapse
Ummmm a car and a cellphone are two different anomalies... .
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Should I buy a note 3 off Craig's list or is it dangours. If its Eip I'm screw right?
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spodie said:
Should I buy a note 3 off Craig's list or is it dangours. If its Eip I'm screw right?
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it is safe as long as you meet in a public place like a Starbucks or something.
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You run the risk of buying a stolen devices or from a person who has been delequent on payments. For this reason, I would personally not buy and always will never buy any cellphones from craigslist. I see too many horror stories. But if you insist on buying Id make sure to ask the right questions before you buy and test the device before paying
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When I buy phone off Craig's I meet only at T-mobile store and have store clerks check with T-mobile Customer Service to make sure phone is paid off and not reported stolen, then I ask to notate my account that I am the owner of the phone now and it being paid for.
This way old owner has no legal right to claim it stolen, since he is right there present with me along with store of other witnesses.
djpaul said:
When I buy phone off Craig's I meet only at T-mobile store and have store clerks check with T-mobile Customer Service to make sure phone is paid off and not reported stolen, then I ask to notate my account that I am the owner of the phone now and it being paid for.
This way old owner has no legal right to claim it stolen, since he is right there present with me along with store of other witnesses.
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Click to collapse
Never thought of doing it that away. Smart
Just sold my Note 2 on Craigslist. Went very smooth. Nice young lady. Even made a little extra cash unlocking it for her.
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Bought my note 3 on Craigslist. Easy transaction at a local Starbucks.
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No because even if you go to t mobile the phone is legit the person can later say the phone is stolen n then your phone is messed up
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atlprettygirl2145 said:
No because even if you go to t mobile the phone is legit the person can later say the phone is stolen n then your phone is messed up
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Not If the imei is transferred to a different account. Also, if this is a concern you can get a signed sales record.
Plus AFAIK, they don't blacklist stolen phones anyway. There's been some pressure from government officials to make this happen. But I don't think there's been anything yet.
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Why not I bought one for 350 and I'm typing on it now lol
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I bought one for 550 and this Tuesday my service went out, when I called they told me my phone was reported lost. I just told the guy, I have it right here. And he unblocked it.
TRUE STORY:
I bought a phone from CL, met at a TMobile location, ask them to transfer the IMEI to my line. so far so good??
No... I used the phone for a few month and one morning, no more network. I try my ATT SIM and it works. I call TMobile, they tell me I need to change the SIM what I do, still nothing. I send the phone to Samsung, they dont see any issue.
Call back to TMo, they tell me the phone was declared stolen and there is NOTHING I can do because I am not the original buyer!! a complete RIP-OFF.
The worst is that they wont take any responsability
At least ATT transfer the number to your account as long as you have the info of the previous owner so the phone really belongs to you while TMobile just say there is nothing they can do.
I first believe this blacklist system would be a great thing to avoid stolen phones, but the way it is implemented is so wrong that the only looser is the guy at the end of the food chain.
If you buy from CL, ALWAYS ask for the original receipt!!!! if they dont have it, it is fishy! and if you can have a bill of sale
CarpeNoctem said:
TRUE STORY:
I bought a phone from CL, met at a TMobile location, ask them to transfer the IMEI to my line. so far so good??
No... I used the phone for a few month and one morning, no more network. I try my ATT SIM and it works. I call TMobile, they tell me I need to change the SIM what I do, still nothing. I send the phone to Samsung, they dont see any issue.
Call back to TMo, they tell me the phone was declared stolen and there is NOTHING I can do because I am not the original buyer!! a complete RIP-OFF.
The worst is that they wont take any responsability
At least ATT transfer the number to your account as long as you have the info of the previous owner so the phone really belongs to you while TMobile just say there is nothing they can do.
I first believe this blacklist system would be a great thing to avoid stolen phones, but the way it is implemented is so wrong that the only looser is the guy at the end of the food chain.
If you buy from CL, ALWAYS ask for the original receipt!!!! if they dont have it, it is fishy! and if you can have a bill of sale
Click to expand...
Click to collapse
Seems like some folks are claiming insurance fraud then selling the phones then the IMEI becomes black listed - very bad ethically and morally.
I personally have sold a few of my old iphones and more recently Galaxy S4 with no paperwork. The person checks it out it works give me cash and then bye bye. I try and prevent giving them my receipts or documents as they contain personal information on them. However I would show them it if asked.
Just curious why would some people sell their note 3 craigs list and not return it under the 14 days? Perhaps they have an upgrade and want to cash it out for a profit?
rg1973 said:
Why not I bought one for 350 and I'm typing on it now lol
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350 for a note 3? that is crazy cheap. Must have purchased it under contract or something
Limeybastard said:
Seems like some folks are claiming insurance fraud then selling the phones then the IMEI becomes black listed - very bad ethically and morally.
I personally have sold a few of my old iphones and more recently Galaxy S4 with no paperwork. The person checks it out it works give me cash and then bye bye. I try and prevent giving them my receipts or documents as they contain personal information on them. However I would show them it if asked.
Just curious why would some people sell their note 3 craigs list and not return it under the 14 days? Perhaps they have an upgrade and want to cash it out for a profit?
Click to expand...
Click to collapse
Yeah, they sell it for cash, but that doesn't make sense at all with T-Mobile now. Since you end up paying $700 for a phone. There is no point in selling it for $500 on craigslist unless you plan to commit fraud or whatever. Now, if it's contract like the other carriers, it makes sense and you can make a little bit of money.
All I can say is meet at the T-Mobile store and verify the phone is paid off. Then if possible (not sure if they would allow this) ask a T-Mo rep to make a note on the seller's account that the phone is being sold to your account and vice versa on your account. If the seller is okay with this, then it should give you a hint that he's a somewhat honest person, but anything can still happen. I say just buy the phone from T-Mobile, authorized retailer, or Newegg/Amazon.
DKYang said:
Yeah, they sell it for cash, but that doesn't make sense at all with T-Mobile now. Since you end up paying $700 for a phone. There is no point in selling it for $500 on craigslist unless you plan to commit fraud or whatever. Now, if it's contract like the other carriers, it makes sense and you can make a little bit of money.
All I can say is meet at the T-Mobile store and verify the phone is paid off. Then if possible (not sure if they would allow this) ask a T-Mo rep to make a note on the seller's account that the phone is being sold to your account and vice versa on your account. If the seller is okay with this, then it should give you a hint that he's a somewhat honest person, but anything can still happen. I say just buy the phone from T-Mobile, authorized retailer, or Newegg/Amazon.
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Click to collapse
Good points raised. I was going to return mine and get a craigs list used T mobile version, but it ain't worth the 200 dollar or less saving for me. Like you mentioned why would they sell the t mobile one when they can get their money back from store minus 50 perhaps.
Bought mine for 600 yesterday it was still sealed I love this phone so much!
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You have to take precautions.
Have something in writing when buying or selling. Include the serial number and IMEI number then both sign it.
I have sold and bought a handful of phones with no problems. Yes I do consider myself lucky because stuff does happen.
Avoid PayPal and high check amount transactions. They are scams.
phones
I didn't know tmo had changed like this... I thought you could just pop in a sim card and be done... so now there like sprint and verizon with a id per phone?
Ya, I've seen several times, someone pays the initial down payment on a phone (or 0 down), sells the phone for full price, then defaults on the payment. The buyer usually doesn't find out for 3 months. Definitely meet at a store.
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