T-Mobile said they don't erase imei anymore? - T-Mobile, Samsung Galaxy SIII

So my gs3 was stolen, I called T-Mobile and asked if they could null or erase my imei cuz it was stolen and they told me they don't do that anymore? What the Hell! So I called back to talk to a different rep n they said the same thing.. what's going on? Am I missing something????
Sent from my SGH-T999 using Tapatalk 2

They block/blacklist the IMEI, so that the person who stole it can't use it on T-Mobile.

They only block it when your on a installment plan on the phone and you don't pay your bill then it gets blocked other than that unless it's fraud they don't block it
Sent from my Galaxy Nexus using xda premium

morbid said:
They only block it when your on a installment plan on the phone and you don't pay your bill then it gets blocked other than that unless it's fraud they don't block it
Sent from my Galaxy Nexus using xda premium
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Not true.
I had to deal with T-Mobile's CSR about this not too long ago.
I ordered three 32GB S3s (two whites and one blue) all paid in advance when I renewed my contract and here's what happened:
1. 1st shipment = stolen and never got to me (package intercepted by some stranger off the street. UPS driver DID NOT ASK FOR AN ID!)
2. 2nd shipment = All 16GB, all blue - returned to T-Mobile and provided tracking number to CSR.
3. 3rd shipment = All 16GB, all blue (according to my account) - shipment refused and returned.
4. 4th shipment = correct shipment after I complained on T-Mobile's forum about the wrong phones kept being sent to me
When I received my first bill, it was for over $1400! Supposedly, all the phones that I had sent back were never credited to my account
I called and complained. They submitted a form to investigate and decided that my account was "high risk" and then ALL the phones that had been sent out to me were all IMEI blocked. This included all the 32GB phones that I received
I was told to return all the phones and that I could only purchase the phones in store, which meant I wasn't able to get 32GBs anymore.
I was pissed but I did it. I had to pay for the phones out of pocket, again. This was about three weeks ago and I have yet to see the credits for the phones that I returned on my account.
The point is T-Mobile will block IMEI when they feel like it. Not only when it's on EIP and payments are not being made.
You could see the link to T-Mobile's forum in my signature for a more detailed description of what happened to me.

belly1026 said:
Not true.
I had to deal with T-Mobile's CSR about this not too long ago.
I ordered three 32GB S3s (two whites and one blue) all paid in advance when I renewed my contract and here's what happened:
1. 1st shipment = stolen and never got to me (package intercepted by some stranger off the street. UPS driver DID NOT ASK FOR AN ID!)
2. 2nd shipment = All 16GB, all blue - returned to T-Mobile and provided tracking number to CSR.
3. 3rd shipment = All 16GB, all blue (according to my account) - shipment refused and returned.
4. 4th shipment = correct shipment after I complained on T-Mobile's forum about the wrong phones kept being sent to me
When I received my first bill, it was for over $1400! Supposedly, all the phones that I had sent back were never credited to my account
I called and complained. They submitted a form to investigate and decided that my account was "high risk" and then ALL the phones that had been sent out to me were all IMEI blocked. This included all the 32GB phones that I received
I was told to return all the phones and that I could only purchase the phones in store, which meant I wasn't able to get 32GBs anymore.
I was pissed but I did it. I had to pay for the phones out of pocket, again. This was about three weeks ago and I have yet to see the credits for the phones that I returned on my account.
The point is T-Mobile will block IMEI when they feel like it. Not only when it's on EIP and payments are not being made.
You could see the link to T-Mobile's forum in my signature for a more detailed description of what happened to me.
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Sorry but you sound like one of those assholes that take advantage of the online shipping without signature required so I am glad they charged you.
Sent from my SGH-T999

When my galaxy nexus was stolen, months ago, they told me the same thing.
Sent from my SGH-T999 using xda premium

lazarat said:
Sorry but you sound like one of those assholes that take advantage of the online shipping without signature required so I am glad they charged you.
Sent from my SGH-T999
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And you sound like an asshole who doesn't know how to read.
signature WAS required because I paid for 2nd day shipping.
hence the part where I said, "UPS driver DID NOT ASK FOR AN ID".
If he had asked for an ID to confirm the identity, or if he had done his job and DELIVERED TO MY DOOR like he should have, this whole nightmare could have been avoided.

uoY_redruM said:
When my galaxy nexus was stolen, months ago, they told me the same thing.
Sent from my SGH-T999 using xda premium
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Galaxy nexus is not under their contract so they don't care about that one, for the rest they shikd be able to block it not erase it, sorry to hear you lost your phone tho :/
Sent from my SGH-T999 using Tapatalk 2

Well I called twice.. n they told me they don't do that anymore... I guess they do if u don't pay Ur Bill tho.. what kind of **** is that..Lol.. oh well, someone's enjoying my gs3 rite now lol..
Sent from my SGH-T999 using Tapatalk 2

mormoney said:
Well I called twice.. n they told me they don't do that anymore... I guess they do if u don't pay Ur Bill tho.. what kind of **** is that..Lol.. oh well, someone's enjoying my gs3 rite now lol..
Sent from my SGH-T999 using Tapatalk 2
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If the phone was purchased no contract commitment price or if you have prepaid tmobile then no it does not. And i have never heard of tmobile erasing an imei. Unless by erase you mean blacklist or block.
Sent from my SGH-T999

I do have a blacklisted s3 It was returned to me a month later but now the only way is to unlock it.
Sent from my SGH-I747 using Tapatalk 2

rootyourphones said:
I do have a blacklisted s3 It was returned to me a month later but now the only way is to unlock it.
Sent from my SGH-I747 using Tapatalk 2
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What do you mean returned to you?

lazarat said:
What do you mean returned to you?
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Maybe someone finally return it to him since they couldn't use it

lazarat said:
What do you mean returned to you?
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Well it had my name on the user info and a friend of a friend had it but I didn't know until a friend came to my house to drop it off.
Sent from my SGH-I747 using Tapatalk 2

I own a i717 and t-999 the i747 I didnt have insurance but I reported as lost now they won't unblock my imei number so I switch carriers.
Sent from my SGH-I747 using Tapatalk 2

Tmobile employee here,
If a phone is stolen or lost we dont block the imei, unless on a full price installment plan that defaults on the payments. The other case on the first page is a little different, if the phone is lost during transport then we block the imei for fraud purposes. But, if a customer loses their phone, we dont block imei, sorry we know its a sucky policy.

rootyourphones said:
Well it had my name on the user info and a friend of a friend had it but I didn't know until a friend came to my house to drop it off.
Sent from my SGH-I747 using Tapatalk 2
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Lol

jltyler said:
Tmobile employee here,
If a phone is stolen or lost we dont block the imei, unless on a full price installment plan that defaults on the payments. The other case on the first page is a little different, if the phone is lost during transport then we block the imei for fraud purposes. But, if a customer loses their phone, we dont block imei, sorry we know its a sucky policy.
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Click to collapse
Is there an easy way to know if a phone I want to buy is under an installment plan?
Sent from my SPH-L710 using Tapatalk 2

if i lost a gs3 a few months ago and had it replaced under the insurance and paid the deductible, If i were to find the phone at a later point, what am i supposed to do with it? Is it ok to be used, should it be returned to insurance, and if so do i get my deductible back? thanks

molesaied88 said:
if i lost a gs3 a few months ago and had it replaced under the insurance and paid the deductible, If i were to find the phone at a later point, what am i supposed to do with it? Is it ok to be used, should it be returned to insurance, and if so do i get my deductible back? thanks
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My phone was return to me and i bought an unlock code for it and I use it on at&t since it is barred from t-Mobile but if its stolen just return the phone back. Mine was return I have the right to keep its mine.
Sent from my SGH-I747 using Tapatalk 2

Related

anyway to use nexus still locked by verizon?

my friend had billing issues with verizon they started double billing him got like 400 behind so he said screw it and went to sprint he gave me the phone but im 99% sure it will be locked because his contract was not up
If you weren't able to, I'm pretty sure that stealing phones to resell them would be a whole lot less lucrative.
Just need to ask Verizon to activate it and you should be set.
JoeSyr said:
If you weren't able to, I'm pretty sure that stealing phones to resell them would be a whole lot less lucrative.
Just need to ask Verizon to activate it and you should be set.
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excuse me stealing? my friend showed me he even showed verizon his receipts he had PROOF of FULL payment every month all of a sudden his bill went up like 400 bucks he is only person on account they asked him to send in his receipts he did they refused to fix it, they are the theifs 412 bucks he does NOT owe and they said pay it off or we shut you off so he told them to f**k off
He's not accusing you of stealing, he's saying that if it was not possible to activate it the entire market for stolen phones would not exist because they would be useless.
Sent from my Galaxy Nexus using XDA
I highly doubt they denied him after he sent in receipts... if so he needs to try again at a different location. I've been able to get months of free service from Verizon by threatening to cancel (I do have 7 lines for over ten years though and 3 lines are in the top 1% of data use age.. still unlimited ).
However, as the previous poster pointed out and you ignored, call Verizon and just activate it. They won't say no to a new line with 2gb data cap.
I think its stolen but whatever I need ten posts in newb central.
Sqrls said:
I highly doubt they denied him after he sent in receipts... if so he needs to try again at a different location. I've been able to get months of free service from Verizon by threatening to cancel (I do have 7 lines for over ten years though and 3 lines are in the top 1% of data use age.. still unlimited ).
However, as the previous poster pointed out and you ignored, call Verizon and just activate it. They won't say no to a new line with 2gb data cap.
I think its stolen but whatever I need ten posts in newb central.
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look,Sqrils it is NOT stolen he still has the receipt with the imei of the phone, ya he went to verizon knocked everyone out stole a galaxy nexus and printed himself a fake reciept .....
Its a 4g phone...just pop a good Verizon sim in it and it will activate...
Sent from my Galaxy Nexus using xda premium
Sqrls said:
However, as the previous poster pointed out and you ignored, call Verizon and just activate it. They won't say no to a new line with 2gb data cap.
I think its stolen but whatever I need ten posts in newb central.
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It would be 4gb usage on a new act... 4g phones have the double data promo atm
cam_hamlin said:
Its a 4g phone...just pop a good Verizon sim in it and it will activate...
Sent from my Galaxy Nexus using xda premium
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Still have to register the imei on the network or the phone won't activate.
Sent from my Galaxy Nexus using XDA
leo5111 said:
my friend had billing issues with verizon they started double billing him got like 400 behind so he said screw it and went to sprint he gave me the phone but im 99% sure it will be locked because his contract was not up
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The phone won't be blacklisted for non payment unless its reported stolen or fraudulent. Cancelling an account with an outstanding balance doesnt meet the criteria.
Sent from my Galaxy Nexus using XDA
The phone won't be blacklisted but your friend still owes them $$ either way. He should sell the phone so he can pay off his debt to VZW lol...
martonikaj said:
The phone won't be blacklisted but your friend still owes them $$ either way. He should sell the phone so he can pay off his debt to VZW lol...
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Click to collapse
pay off verizon? ya right my friend showed me the receipts he paid his bill to absolute zero balance every month then one bill came in and instead of the regular 120 came in as 523 bucks he sent them all his receipts and they still claim he owes 400
leo5111 said:
pay off verizon? ya right my friend showed me the receipts he paid his bill to absolute zero balance every month then one bill came in and instead of the regular 120 came in as 523 bucks he sent them all his receipts and they still claim he owes 400
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Exactly. They think he owes them money. Just because he left for Sprint doesn't mean they're just going to give up trying to get it from him...
Plus you understand he's screwing his credit. And they probably won't activate it because there is a bill attached to that phone. So technically it's blacklisted until you pay for his share. I've worked far too long in the cellular industry to know. Unless they're desperate for customers then I don't think so
Sent from my Galaxy Nexus using XDA
He needs to settle the dispute with Verizon and not run away from the problem.
Sent from my Galaxy Nexus using Tapatalk 2

t-mobile blocked IMEI :(

Hi guys i purchased the sgh-t99 from this guy on craigslist and two weeks after i got a message from t-mobile that they blocked my imei .. how can i fix this?? please help me. any help will be greatly appreciated.
malik478 said:
Hi guys i purchased the sgh-t99 from this guy on craigslist and two weeks after i got a message from t-mobile that they blocked my imei .. how can i fix this?? please help me. any help will be greatly appreciated.
Click to expand...
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Did you try calling T-Mobile?
Mi|enko said:
Did you try calling T-Mobile?
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Yes..they said the phone has fraudulant activity on it...but the phone was working fine for two straight weeks.
Sent from my SGH-T999 using XDA Premium App
malik478 said:
Yes..they said the phone has fraudulant activity on it...but the phone was working fine for two straight weeks.
Sent from my SGH-T999 using XDA Premium App
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Call them back and explain the situation. Might have to prove you paid for it. Also try and find out what kind of fraudulent activity.
Sent from my htc_jewel using Tapatalk
thehavock18 said:
Call them back and explain the situation. Might have to prove you paid for it. Also try and find out what kind of fraudulent activity.
Sent from my htc_jewel using Tapatalk
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I did..they said the phone was stolen ..i explained the entire story to them..they still wont budge. I paid $550 for the phone. Its my bad luck..i got it from craigslist..i try calling the guy back..hes not answering.
Sent from my SGH-T999 using XDA Premium App
malik478 said:
I did..they said the phone was stolen ..i explained the entire story to them..they still wont budge.
Sent from my SGH-T999 using XDA Premium App
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I'd try go to the cops and see if you can return the phone to the user it was stolen from, as well as see if they can go after the guy you bought it from to recoup your money.
Mi|enko said:
I'd try go to the cops and see if you can return the phone to the user it was stolen from, as well as see if they can go after the guy you bought it from to recoup your money.
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They said an employee stole the phone...and when i bought it it was sealed brand new.
Sent from my SGH-T999 using XDA Premium App
see if they will exchange it for working phone in the T-Mobile store.
But I somehow don't buy your story. Blocking IMEI is good protection against thieves.
Depending on the situation it can take weeks for an imei to get blocked. It doesn't matter how you got it, matters of it was paid for it not through them ie first payment default or stolen. Tmo will not unlock it. You need to call the cops.
Sent from my SAMSUNG-SGH-I747 using xda premium
No buyers remorse since bought it this party and the system will not allow them to submit an exchange on a blocked imei
Sent from my SAMSUNG-SGH-I747 using xda premium
malik478 said:
I did..they said the phone was stolen ..i explained the entire story to them..they still wont budge. I paid $550 for the phone. Its my bad luck..i got it from craigslist..i try calling the guy back..hes not answering.
Sent from my SGH-T999 using XDA Premium App
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Bad luck? Really? You allegedly chose to purchase a top of the line phone for full price off of Craigslist instead of the T-Mo store. Why in the world would you do that? Something does not make sense.
Anyway it's nice to see that if my phone is stolen, I can block anyone trying to use it. A person in one of the threads who claimed to work for Tmo said they can't really block phones. Guess that poster was wrong.
malik478 said:
Hi guys i purchased the sgh-t99 from this guy on craigslist and two weeks after i got a message from t-mobile that they blocked my imei .. how can i fix this?? please help me. any help will be greatly appreciated.
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Click to collapse
Bummer dude, if T-Mobile said it was stolen then that's all there is. No way to change that, they block the IMEIs of phones that are reported lost, stolen, and phones on EIP (Equipment Installation Program) that have stopped paying. Best bet is to unlock to AT&T and sell it. I got mine in a trade for my note, but made sure to get the receipt even tho it was a previous customer of mine. Called T-mobile and immediately to have it registered in my name with IMEI to make sure there was no EIP in place. Next time run the IMEI, ask them to go into a T-Mobile store with you instead of meeting them at McDonald's. :angel:
jcbofkc said:
Bad luck? Really? You allegedly chose to purchase a top of the line phone for full price off of Craigslist instead of the T-Mo store. Why in the world would you do that? Something does not make sense.
.
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Click to collapse
What is not to believe? I bought mine off CL too... I didn't want to extend my contract, I have 1 more year with T-mobile then I'm switching to something else (but that's another story). If I bought the phone from T-mobile it would have cost me like $330 + tax - the $50MIR + get locked in to T-mobile for an extra 12 months of service... I bought the phone from someone - Yeah, I paid a little extra, but I have the option of LEAVING T-mobile in 12 months - AS I PLAN TOO, for a cheaper monthly service - so TO ME it was worth the extra up-front cost.
I'm not defending the OP, I'm defending the idea that its shady to buy a high end phone off craigslist or NOT from the dealer. Just because YOU think its ok to FINANCE the extra balance and cost of the phone instead of paying up front for it, that's YOUR CHOICE (or the OP choice) if not then that is also THEIR CHOICE.
I have bought several iPhone's - ALL FOR MUCH MORE THAN THE CONTRACT DISCOUNT PRICE because we have been on T-mobile which doesn't offer the iPhone so the only way to get the iPhone is to buy out right. That might make me stupid, but not shady. :good:
All cellphone carriers in the US must sell phones at their outright price. I just bought my S3 from VZW at $600 full price...Why didn't you just do that?
Araltd said:
What is not to believe? I bought mine off CL too... I didn't want to extend my contract, I have 1 more year with T-mobile then I'm switching to something else (but that's another story). If I bought the phone from T-mobile it would have cost me like $330 + tax - the $50MIR + get locked in to T-mobile for an extra 12 months of service... I bought the phone from someone - Yeah, I paid a little extra, but I have the option of LEAVING T-mobile in 12 months - AS I PLAN TOO, for a cheaper monthly service - so TO ME it was worth the extra up-front cost.
I'm not defending the OP, I'm defending the idea that its shady to buy a high end phone off craigslist or NOT from the dealer. Just because YOU think its ok to FINANCE the extra balance and cost of the phone instead of paying up front for it, that's YOUR CHOICE (or the OP choice) if not then that is also THEIR CHOICE.
I have bought several iPhone's - ALL FOR MUCH MORE THAN THE CONTRACT DISCOUNT PRICE because we have been on T-mobile which doesn't offer the iPhone so the only way to get the iPhone is to buy out right. That might make me stupid, but not shady. :good:
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natalic said:
All cellphone carriers in the US must sell phones at their outright price. I just bought my S3 from VZW at $600 full price...Why didn't you just do that?
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Click to collapse
I have one for sale for $525! Return it and save yourself $150!
bravomail said:
see if they will exchange it for working phone in the T-Mobile store.
But I somehow don't buy your story. Blocking IMEI is good protection against thieves.
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I got it from craigslist...it was working 3 weeks straight..until yesterday.
Sent from my SGH-T999 using XDA Premium App
toosurreal01 said:
I have one for sale for $525! Return it and save yourself $150!
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Click to collapse
I feel so stupid..saving 50 bucks. I dont know what to do?
Sent from my SGH-T999 using XDA Premium App
Araltd said:
What is not to believe? I bought mine off CL too... I didn't want to extend my contract, I have 1 more year with T-mobile then I'm switching to something else (but that's another story). If I bought the phone from T-mobile it would have cost me like $330 + tax - the $50MIR + get locked in to T-mobile for an extra 12 months of service... I bought the phone from someone - Yeah, I paid a little extra, but I have the option of LEAVING T-mobile in 12 months - AS I PLAN TOO, for a cheaper monthly service - so TO ME it was worth the extra up-front cost.
I'm not defending the OP, I'm defending the idea that its shady to buy a high end phone off craigslist or NOT from the dealer. Just because YOU think its ok to FINANCE the extra balance and cost of the phone instead of paying up front for it, that's YOUR CHOICE (or the OP choice) if not then that is also THEIR CHOICE.
I have bought several iPhone's - ALL FOR MUCH MORE THAN THE CONTRACT DISCOUNT PRICE because we have been on T-mobile which doesn't offer the iPhone so the only way to get the iPhone is to buy out right. That might make me stupid, but not shady. :good:
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Click to collapse
dude, you can just buy it outright from your carrier.
Can i unlock it and use it with at&t?
Sent from my SGH-T999 using XDA Premium App
malik478 said:
Can i unlock it and use it with at&t?
Sent from my SGH-T999 using XDA Premium App
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Click to collapse
You should be able too that's what my friend did with another tmobile phone he had,you need to set it up on apn tho
Sent from my SGH-T999 using Tapatalk 2

Note 2 only working with AT&T sim...weird. help

bought a T-Mobile Note 2 off craigslist. The guy had it unlocked, using it on AT&T.
I tried putting it in my TMo sim and got no data. It would just search for signal. It was rooted, so I restored the newest firmware via ODIN. Didn't help at all. I then rooted it again, flashed newest kernel and modem using CWM. Still my t-mo sim gets zero signal. It is stuck at searching. Yet when I put that same SIM into any other phone, works great.
I then put my AT&T sim into that Note 2 and it works great. Even data.
I checked the APN and everything. What am I doing wrong?
It probably was reported lost or stolen. When that happens they turn out off via IMEI.
So if you're caught with a stolen item then it could mean jail time or fines. Good luck.
Sorta unrelated, how much do GNII's be going for on CL these days
Sent from my SGH-T889 using xda app-developers app
I've been searching and I've seen them (probably stolen) go for a little as $320. No battery, no S-Pen and no battery door. My coworker wants one and I told him I'll go with him to see if it works so I can pop my battery in and check the IMEI. He was a bit weary.
Another one, popped up yesterday for $350 I asked if he can prove if it worked and no reply. Lol
I can guarantee that a good 90% of Note 2 and probably other phones on CL are stolen or unpaid for with the carrier or will be reported stolen after the sale in order to get insurance benefit. If you can't provide the buyer with your original receipt, you're running a scam, simple as that.
Sent from my Nexus 7 using Tapatalk 2
Double0EK said:
It probably was reported lost or stolen. When that happens they turn out off via IMEI.
So if you're caught with a stolen item then it could mean jail time or fines. Good luck.
Click to expand...
Click to collapse
Yeah, my roommate ended up buying it for himself. I was able to get ahold of Tmo this morning. It was stolen, so we called the guy and *****ed him out. Got our money back. phew.
thanks for your help!
PhxDroid86 said:
Sorta unrelated, how much do GNII's be going for on CL these days
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Here in Boston, AT&T ones command top dollar because they're much rarer. Sprint, Tmo, VZW are going for about $375-400. AT&T: $400 for one without box, etc and up to $550 for a BNIB.
Double0EK said:
I've been searching and I've seen them (probably stolen) go for a little as $320. No battery, no S-Pen and no battery door. My coworker wants one and I told him I'll go with him to see if it works so I can pop my battery in and check the IMEI. He was a bit weary.
Another one, popped up yesterday for $350 I asked if he can prove if it worked and no reply. Lol
Click to expand...
Click to collapse
yeah man. I searched for over a month to get myself one. Most had no boxes, etc/bad IMEI. Going for closer to $400. I lucked out. Found an older gentleman who had a BNIB Grey one, which I was able to pick up for $450 because he wanted an iPhone. Met him at his home. Gave me the original receipt. Totally legit.
e-motion said:
I can guarantee that a good 90% of Note 2 and probably other phones on CL are stolen or unpaid for with the carrier or will be reported stolen after the sale in order to get insurance benefit. If you can't provide the buyer with your original receipt, you're running a scam, simple as that.
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
Yup, it's as simple as that. I spent a month finding the correct one. Two of my friends got screwed (one yesterday as above), but were able to contact the guy and get their money back.
gotta be careful these days. My advice is to check the IMEI these days.
Skip ones without charger, box, s-pen, etc. Because they're probably the most sketchy ones.
Looking to buy a blocked imei note 2, can anyone help me get one ??
Sent from my iPad using Tapatalk HD
I just bought one off ebay from a individual that sells new phones for $620 and no tax free shipping. In the past you could buy off a phone off Craigslist and have no problem. That's what I was about to do til I heard how easy someone can sell a phone and then in a day or two, file claim that it was stolen to get another phone. That phone will work, till they blacklist the imei. I talked to a sales rep about that situation and one option is to get the imei number from the seller before u buy it, and call Tmobile to check it.Then as soon as you buy the phone register the phone in your name. The rep said it take less than 5min if they're not busy and can be done on the phone. If a seller can't give you the imei number to check don't buy it. I had a seller off Craigslist not finished the sale cause I wanted to check the imei number.
Sent from my SGH-T889 using xda premium
If your going to buy a t-mobile note 2, meet the seller at a t-mobile store and have it checked and activate it, then let the store register it also to your account. Best and safest way. I got mine when i added a free line, paid $450, with a $50 rebate. I think That's the safest way you can get a note 2.
POWERED by FROSTY!
The only reason I ask is considering I only paid 365 out the door, 20 bucks added to my bill for 2 months while waiting for my 200 rebate and to "save" the additional 160, my phone in less than 3 months is paid off and my bill for unlimited everything is like 70 a month...
So essentially I don't see why anyone would even waste their time on CL for this phone
Sent from my SGH-T889 using xda app-developers app

Protection against bad IMEI with t-mobile phones?

Hey all I am about to buy a new sealed note II off swappa or ebay, and I am wondering what is the best way to protect against bad imei issues.
I know retail is the only sure fire way, but I'd like to save a few $100, off what t-mobile charges if possible.
I've heard horror stories of phones getting blocked 30days after a sale, even when the imei was confirmed clean on the phone upon initial sale. And then having to deal with PayPal protection
Any better way to make sure this doesn't happen, or is it just luck of the draw?
Amd4life said:
Hey all I am about to buy a new sealed note II off swappa or ebay, and I am wondering what is the best way to protect against bad imei issues.
I know retail is the only sure fire way, but I'd like to save a few $100, off what t-mobile charges if possible.
I've heard horror stories of phones getting blocked 30days after a sale, even when the imei was confirmed clean on the phone upon initial sale. And then having to deal with PayPal protection
Any better way to make sure this doesn't happen, or is it just luck of the draw?
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tell the seller to read the imei off the sticker or receipt. should be a label or something on the outside of the box. call the carrier to see if the imei is clean.
Re: Protection against bad in either with t-mobile phones?
Some don't go bad until months. The original owner decides 2 or 3 months down the road he or she doesn't want to make any more payments on the phone (EIP). Better make sure the phone is not on any payment plans.
Or they could still report phone lost or stolen 45 days later.
There really isn't much protection for buyers.
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Re: Protection against bad in either with t-mobile phones?
I bought from a seller off ebay cellstoreusa for $620 free shipping. Also check my other reply on xda about how to check imei numbers, the info came from a tmobile rep.
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---------- Post added at 08:46 PM ---------- Previous post was at 08:40 PM ----------
I found my reply for you.
I just bought one off ebay from a individual that sells new phones for $620 and no tax free shipping. In the past you could buy off a phone off Craigslist and have no problem. That's what I was about to do til I heard how easy someone can sell a phone and then in a day or two, file claim that it was stolen to get another phone. That phone will work, till they blacklist the imei. I talked to a sales rep about that situation and one option is to get the imei number from the seller before u buy it, and call Tmobile to check it.Then as soon as you buy the phone register the phone in your name. The rep said it take less than 5min if they're not busy and can be done on the phone. If a seller can't give you the imei number to check don't buy it. I had a seller off Craigslist not finished the sale cause I wanted to check the imei number.
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Re: Protection against bad in either with t-mobile phones?
If you're on a monthly plan keep calling 611 and telling then you don't want to pay full price. I ended up getting mine for $300 and I wasn't even due for an early upgrade I was only with T-Mobile for 10 months.
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I must have bought 10 phones off Craigslist and 2 or 3 from Ebay. Never had an issue with a bad esn/meid/imei. I hear horror stories but never had a bad experience.
Now selling on Craigslist a different story, it's always an adventure. You post pictures and people text/call/email asking for pics. Tell them the price is firm and the first response will be will you accept half. Don't put firm in the price and only come down $25 and they ***** saying I should have put firm in the ad. My favorite, do you want to trade for anything on this list, it's a huge list of all old and worthless crap. Not to mention the no shows and the priests that want to make payments.
Re: Protection against bad in either with t-mobile phones?
Lol, that's funny as hell, I sell a lot on Craigslist, I'm running into the same problems. I told one buyer the price, he wanted it cheaper, so I lowered it more. When we met up he said he was short $20. Lol, i politely told him to take out his sim card out the phone and I left. Now I'm selling on ebay and getting more then I expect, I just sold my note n7000 for $371, I thought the most would be $250.
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Jack143 said:
I bought from a seller off ebay cellstoreusa for $620 free shipping. Also check my other reply on xda about how to check imei numbers, the info came from a tmobile rep.
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---------- Post added at 08:46 PM ---------- Previous post was at 08:40 PM ----------
I found my reply for you.
I just bought one off ebay from a individual that sells new phones for $620 and no tax free shipping. In the past you could buy off a phone off Craigslist and have no problem. That's what I was about to do til I heard how easy someone can sell a phone and then in a day or two, file claim that it was stolen to get another phone. That phone will work, till they blacklist the imei. I talked to a sales rep about that situation and one option is to get the imei number from the seller before u buy it, and call Tmobile to check it.Then as soon as you buy the phone register the phone in your name. The rep said it take less than 5min if they're not busy and can be done on the phone. If a seller can't give you the imei number to check don't buy it. I had a seller off Craigslist not finished the sale cause I wanted to check the imei number.
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Sent from my SGH-T889 using xda premium
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great advice on the timing of changing the imei ownership, never thought of that, I will do just that, thanks everyone
Re: Protection against bad in either with t-mobile phones?
T mobile rep here. The sad thing about this IMEI thing is buyers have no control over this. A customer can call T - Mobile years from now just to block an IMEI they have on file just because. It sucks, I know. Best interest these days to buy from people you know or with good ratings. Nothing less than.
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XCrazedxPyroX said:
T mobile rep here. The sad thing about this IMEI thing is buyers have no control over this. A customer can call T - Mobile years from now just to block an IMEI they have on file just because. It sucks, I know. Best interest these days to buy from people you know or with good ratings. Nothing less than.
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You didn't elaborate, you can't just can't and block a phone cause you can. Phone has to be reported stolen/lost and had to be a phone that was used within the past 30 days. Also if the phone was set up on a payment plan, and the customer cancels the account, if the phone isn't paid off, the IMEI will be blocked and only the original customer who bought it can unblock it once they submit proof that they fully paid the phone off to T-Mobile.
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gedster314 said:
I must have bought 10 phones off Craigslist and 2 or 3 from Ebay. Never had an issue with a bad esn/meid/imei. I hear horror stories but never had a bad experience.
Now selling on Craigslist a different story, it's always an adventure. You post pictures and people text/call/email asking for pics. Tell them the price is firm and the first response will be will you accept half. Don't put firm in the price and only come down $25 and they ***** saying I should have put firm in the ad. My favorite, do you want to trade for anything on this list, it's a huge list of all old and worthless crap. Not to mention the no shows and the priests that want to make payments.
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now this was rich! Lol so true and funny
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My My question is, I bought mine off craigslist a couple months ago, no problems at all. Did crack my screen so got a new phone through insurance. Obviously a different imei now so I shouldn't have any problems right? Say, if someone tried to blacklist the old phone, would that come back to me still?
deviusdragger said:
You didn't elaborate, you can't just can't and block a phone cause you can. Phone has to be reported stolen/lost and had to be a phone that was used within the past 30 days. Also if the phone was set up on a payment plan, and the customer cancels the account, if the phone isn't paid off, the IMEI will be blocked and only the original customer who bought it can unblock it once they submit proof that they fully paid the phone off to T-Mobile.
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Actually, he's technically right.
You are listing the procedures, but not every worker knows or follows them. Used to be you needed a police report. Now everything is all willy nilly.
I actually bought from Craigslist and according to a recent call to Tmo, this phone was reported stolen. I've got it on Straight Talk with an AT&T sim and its working fine for now. I have no way to get back to the seller...
Is there anything I might be able to do to get Tmo to un-blacklist the IMEI? Maybe activate it with them? Or do I just live with it and never know if its going to quit working?
Sent from my phablet.
LanceDiamond said:
I actually bought from Craigslist and according to a recent call to Tmo, this phone was reported stolen. I've got it on Straight Talk with an AT&T sim and its working fine for now. I have no way to get back to the seller...
Is there anything I might be able to do to get Tmo to un-blacklist the IMEI? Maybe activate it with them? Or do I just live with it and never know if its going to quit working?
Sent from my phablet.
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Read what I posted. With the nationwide program that tmo is now using to check imeis, the market for stolen phones will drop and the list of blocked Imeis will rise. There are no ways around to unblock a phone, NO MATTER WHAT! Only the original purchaser can unlock it once proof is submitted to T-Mobile that the debt for the phone was paid off. If the phone was lost and the original purchaser found it, he has to send it back to the insurance company. Imeis will not be unblocked for lost or stolen phones if an insurance claim was done on it.
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Thanks for the clarification or rather reiteration...
Why would the phone still be working? Is it that tmo & att aren't (yet) sharing blacklists? Or could it be that going through Straight Talk is whats saving me?
I hate that there is nothing to do about it but I guess I took my chances buying off craigslist without knowing to check the imei.
Sent from my phablet.
Last time i tried to see if there was anything a t-mobile rep could do for me i ended coming up short. As i was in the transaction of purchasing the phone, the t-mobile rep I called didn't mention ANYTHING about registering the IMEI under my account, all she said she could do was verify it wasn't blocked at the time and couldn't guarantee **** about the future. I got screwed for almost $500 the day after i bought the phone. It's up to you if you want to take the risk. =/
Jack143 said:
I bought from a seller off ebay cellstoreusa for $620 free shipping. Also check my other reply on xda about how to check imei numbers, the info came from a tmobile rep.
Sent from my SGH-T889 using xda premium
---------- Post added at 08:46 PM ---------- Previous post was at 08:40 PM ----------
I found my reply for you.
I just bought one off ebay from a individual that sells new phones for $620 and no tax free shipping. In the past you could buy off a phone off Craigslist and have no problem. That's what I was about to do til I heard how easy someone can sell a phone and then in a day or two, file claim that it was stolen to get another phone. That phone will work, till they blacklist the imei. I talked to a sales rep about that situation and one option is to get the imei number from the seller before u buy it, and call Tmobile to check it.Then as soon as you buy the phone register the phone in your name. The rep said it take less than 5min if they're not busy and can be done on the phone. If a seller can't give you the imei number to check don't buy it. I had a seller off Craigslist not finished the sale cause I wanted to check the imei number.
Sent from my SGH-T889 using xda premium
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arctic84 said:
Last time i tried to see if there was anything a t-mobile rep could do for me i ended coming up short. As i was in the transaction of purchasing the phone, the t-mobile rep I called didn't mention ANYTHING about registering the IMEI under my account, all she said she could do was verify it wasn't blocked at the time and couldn't guarantee **** about the future. I got screwed for almost $500 the day after i bought the phone. It's up to you if you want to take the risk. =/
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Only relatively safe way is to have the person sign over the phone to you At tmobile. That way they can instantly switch the IMEI to you, and the other person can't go home and report it stolen.
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mrbkkt1 said:
Only relatively safe way is to have the person sign over the phone to you At tmobile. That way they can instantly switch the IMEI to you, and the other person can't go home and report it stolen.
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Guess i'll give that a shot for next time, thanks.

Craiglslist safe?

Should I buy a note 3 off Craig's list or is it dangours. If its Eip I'm screw right?
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spodie said:
Should I buy a note 3 off Craig's list or is it dangours. If its Eip I'm screw right?
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it is safe as long as you meet in a public place like a Starbucks or something.
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You run the risk of buying a stolen devices or from a person who has been delequent on payments. For this reason, I would personally not buy and always will never buy any cellphones from craigslist. I see too many horror stories. But if you insist on buying Id make sure to ask the right questions before you buy and test the device before paying
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When I buy phone off Craig's I meet only at T-mobile store and have store clerks check with T-mobile Customer Service to make sure phone is paid off and not reported stolen, then I ask to notate my account that I am the owner of the phone now and it being paid for.
This way old owner has no legal right to claim it stolen, since he is right there present with me along with store of other witnesses.
djpaul said:
When I buy phone off Craig's I meet only at T-mobile store and have store clerks check with T-mobile Customer Service to make sure phone is paid off and not reported stolen, then I ask to notate my account that I am the owner of the phone now and it being paid for.
This way old owner has no legal right to claim it stolen, since he is right there present with me along with store of other witnesses.
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Never thought of doing it that away. Smart
Just sold my Note 2 on Craigslist. Went very smooth. Nice young lady. Even made a little extra cash unlocking it for her.
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Bought my note 3 on Craigslist. Easy transaction at a local Starbucks.
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No because even if you go to t mobile the phone is legit the person can later say the phone is stolen n then your phone is messed up
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atlprettygirl2145 said:
No because even if you go to t mobile the phone is legit the person can later say the phone is stolen n then your phone is messed up
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Not If the imei is transferred to a different account. Also, if this is a concern you can get a signed sales record.
Plus AFAIK, they don't blacklist stolen phones anyway. There's been some pressure from government officials to make this happen. But I don't think there's been anything yet.
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Why not I bought one for 350 and I'm typing on it now lol
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I bought one for 550 and this Tuesday my service went out, when I called they told me my phone was reported lost. I just told the guy, I have it right here. And he unblocked it.
TRUE STORY:
I bought a phone from CL, met at a TMobile location, ask them to transfer the IMEI to my line. so far so good??
No... I used the phone for a few month and one morning, no more network. I try my ATT SIM and it works. I call TMobile, they tell me I need to change the SIM what I do, still nothing. I send the phone to Samsung, they dont see any issue.
Call back to TMo, they tell me the phone was declared stolen and there is NOTHING I can do because I am not the original buyer!! a complete RIP-OFF.
The worst is that they wont take any responsability
At least ATT transfer the number to your account as long as you have the info of the previous owner so the phone really belongs to you while TMobile just say there is nothing they can do.
I first believe this blacklist system would be a great thing to avoid stolen phones, but the way it is implemented is so wrong that the only looser is the guy at the end of the food chain.
If you buy from CL, ALWAYS ask for the original receipt!!!! if they dont have it, it is fishy! and if you can have a bill of sale
CarpeNoctem said:
TRUE STORY:
I bought a phone from CL, met at a TMobile location, ask them to transfer the IMEI to my line. so far so good??
No... I used the phone for a few month and one morning, no more network. I try my ATT SIM and it works. I call TMobile, they tell me I need to change the SIM what I do, still nothing. I send the phone to Samsung, they dont see any issue.
Call back to TMo, they tell me the phone was declared stolen and there is NOTHING I can do because I am not the original buyer!! a complete RIP-OFF.
The worst is that they wont take any responsability
At least ATT transfer the number to your account as long as you have the info of the previous owner so the phone really belongs to you while TMobile just say there is nothing they can do.
I first believe this blacklist system would be a great thing to avoid stolen phones, but the way it is implemented is so wrong that the only looser is the guy at the end of the food chain.
If you buy from CL, ALWAYS ask for the original receipt!!!! if they dont have it, it is fishy! and if you can have a bill of sale
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Seems like some folks are claiming insurance fraud then selling the phones then the IMEI becomes black listed - very bad ethically and morally.
I personally have sold a few of my old iphones and more recently Galaxy S4 with no paperwork. The person checks it out it works give me cash and then bye bye. I try and prevent giving them my receipts or documents as they contain personal information on them. However I would show them it if asked.
Just curious why would some people sell their note 3 craigs list and not return it under the 14 days? Perhaps they have an upgrade and want to cash it out for a profit?
rg1973 said:
Why not I bought one for 350 and I'm typing on it now lol
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350 for a note 3? that is crazy cheap. Must have purchased it under contract or something
Limeybastard said:
Seems like some folks are claiming insurance fraud then selling the phones then the IMEI becomes black listed - very bad ethically and morally.
I personally have sold a few of my old iphones and more recently Galaxy S4 with no paperwork. The person checks it out it works give me cash and then bye bye. I try and prevent giving them my receipts or documents as they contain personal information on them. However I would show them it if asked.
Just curious why would some people sell their note 3 craigs list and not return it under the 14 days? Perhaps they have an upgrade and want to cash it out for a profit?
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Yeah, they sell it for cash, but that doesn't make sense at all with T-Mobile now. Since you end up paying $700 for a phone. There is no point in selling it for $500 on craigslist unless you plan to commit fraud or whatever. Now, if it's contract like the other carriers, it makes sense and you can make a little bit of money.
All I can say is meet at the T-Mobile store and verify the phone is paid off. Then if possible (not sure if they would allow this) ask a T-Mo rep to make a note on the seller's account that the phone is being sold to your account and vice versa on your account. If the seller is okay with this, then it should give you a hint that he's a somewhat honest person, but anything can still happen. I say just buy the phone from T-Mobile, authorized retailer, or Newegg/Amazon.
DKYang said:
Yeah, they sell it for cash, but that doesn't make sense at all with T-Mobile now. Since you end up paying $700 for a phone. There is no point in selling it for $500 on craigslist unless you plan to commit fraud or whatever. Now, if it's contract like the other carriers, it makes sense and you can make a little bit of money.
All I can say is meet at the T-Mobile store and verify the phone is paid off. Then if possible (not sure if they would allow this) ask a T-Mo rep to make a note on the seller's account that the phone is being sold to your account and vice versa on your account. If the seller is okay with this, then it should give you a hint that he's a somewhat honest person, but anything can still happen. I say just buy the phone from T-Mobile, authorized retailer, or Newegg/Amazon.
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Good points raised. I was going to return mine and get a craigs list used T mobile version, but it ain't worth the 200 dollar or less saving for me. Like you mentioned why would they sell the t mobile one when they can get their money back from store minus 50 perhaps.
Bought mine for 600 yesterday it was still sealed I love this phone so much!
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You have to take precautions.
Have something in writing when buying or selling. Include the serial number and IMEI number then both sign it.
I have sold and bought a handful of phones with no problems. Yes I do consider myself lucky because stuff does happen.
Avoid PayPal and high check amount transactions. They are scams.
phones
I didn't know tmo had changed like this... I thought you could just pop in a sim card and be done... so now there like sprint and verizon with a id per phone?
Ya, I've seen several times, someone pays the initial down payment on a phone (or 0 down), sells the phone for full price, then defaults on the payment. The buyer usually doesn't find out for 3 months. Definitely meet at a store.
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