Wasn't AT&T offering a separate $100 rebate to NEW subscribers before Nokia started offering their own $100 credit towards the Lumia 900? I'm gonna go ask today but I was wondering since I'm a new customer would I still qualify for that first rebate?
iiDeadSeriousii said:
Wasn't AT&T offering a separate $100 rebate to NEW subscribers before Nokia started offering their own $100 credit towards the Lumia 900? I'm gonna go ask today but I was wondering since I'm a new customer would I still qualify for that first rebate?
Click to expand...
Click to collapse
I some regions there were different rebate offers. I saw the phone listed as 199 with a 100 rebate. Others saw the same thing as only 99 with no rebate.
So, it all depends on where you actually were when you saw it....
iiDeadSeriousii said:
Wasn't AT&T offering a separate $100 rebate to NEW subscribers before Nokia started offering their own $100 credit towards the Lumia 900? I'm gonna go ask today but I was wondering since I'm a new customer would I still qualify for that first rebate?
Click to expand...
Click to collapse
The way I understand it is that a rebate has no bearing on the credit. Whatever price you paid for your phone after rebates, etc is the price. The $100 credit is for the data connectivity issue alone.
Example, you paid $99.00 on Amazon after rebate, you still get $100 credit on your ATT bill. Don't confuse the two.
Hope it helps.
mobi said:
The way I understand it is that a rebate has no bearing on the credit. Whatever price you paid for your phone after rebates, etc is the price. The $100 credit is for the data connectivity issue alone.
Example, you paid $99.00 on Amazon after rebate, you still get $100 credit on your ATT bill. Don't confuse the two.
Hope it helps.
Click to expand...
Click to collapse
Yea this is exactly what the rep told me. The rebate from AT&T makes the phone 99$ and then the Nokia credit makes it free...although they don't tell you it's an immediate discount, it actually applies to your first bill. You still have to pay for the phone that day.
I paid 20 for it on amazon. I confirmed that I will get 100 dollar credit. So ATT is paying me 80 dollars with this phone....awesomeness
viny2cool said:
I paid 20 for it on amazon. I confirmed that I will get 100 dollar credit. So ATT is paying me 80 dollars with this phone....awesomeness
Click to expand...
Click to collapse
That's awesome. I got the phone for $50 from a New England corporate store, so wondering if I will be getting the full $100... sounds good so far..
But on the other hand.. I think I am returning the phone to go back to Android... I wonder if they will remove the credit?
I bought 3 of them at my local AT&T store and was offered a $100 bill credit as well as $100 in free accessories for each phone.
I got my phone on the 21st without knowing about the $100 credit. I got the phone from best buy mobile and I got a $50
Instant rebate so after the credit I'll be up!!!! Awesomeness
Sent from my Lumia 900 using Board Express
FYI, $100 credit now showed up on my AT&T account. I bought the phone 4/9.
Same. I preordered and bought my wifes on launch day and both were credited a day ago.
Can you please tell me where do you see this credit? My first month's balance was due 4 days ago (haven't paid it yet since I have a few days before my 30 days expire and I get to decide whether to keep or return the phone). That balance definitely doesn't show any kind of adjustment because of the credit.
Check your online account from att or call 611 to check your latest account balance.
Sent from my SAMSUNG-SGH-I777 using XDA
acc2432 said:
Can you please tell me where do you see this credit? My first month's balance was due 4 days ago (haven't paid it yet since I have a few days before my 30 days expire and I get to decide whether to keep or return the phone). That balance definitely doesn't show any kind of adjustment because of the credit.
Click to expand...
Click to collapse
If you have a Lumia 900 you should have the myAT&T app. Login with that and it will show you your balance in the opening screen. Mine is $ (100.00). In other words negative one hundred dollars. I bought my phone about ten days ago.
My credits (3 of them) showed up on my account already. Bought the phones about a week and a half ago.
Got mine too, but again, I wonder what will happen when I return the phone next week?
Oh and just an FYI, both phones got a text a few hours apart stating the credit was forthcoming but could take up to 60 days so I dunno if you will get it until you get the text?!
I never received a text message regarding the credit, but it is already on my account.
I have had my phone for 3 weeks and have no credit showing on my account, should I be concerned?
ItsDon said:
I have had my phone for 3 weeks and have no credit showing on my account, should I be concerned?
Click to expand...
Click to collapse
in this last 3 weeks, did you have your bill generated? For me the CSR said it might come on this bill or next bill. But I would call them and confirm.
ItsDon said:
I have had my phone for 3 weeks and have no credit showing on my account, should I be concerned?
Click to expand...
Click to collapse
mine just showed last night....and I got my phone in preorder...so....check back...
Related
NOTE:
Information in this threat may no longer be as crucial as it was back in Oct 8, when phone was still unavailable for non-business customers. Since Tilt2 was released today, Oct 18, officially, make sure you explore all your options.
Price (WITH A NEW 2 year contract): $299 (NO REBATES), FREE NEXT DAY shipping with FedEx. NO CHANGES TO THE PLAN. AT all. Whatever plan u got - they don't touch it. (I get to keep my $19/mo unlimited data)
So, call this number: 866 499 8008 (corporate)
Tell them that you're not a business customer, but you _SHOULD_ be eligible for the Tilt 2.
They will ask for your number, SSN, etc, and will tell you that you're eligible and they have the phone (if it's not out of stock by that time... mine wasn't).
Say "YA BABY WOOO", then tell them that your wife/friend/cat got this phone thru this line for $299 shipped, NOT the $389 they may offer you. 5-10 minutes of persuasion and you'll get it. NO REBATES by the way.
Give em ur address, card number, boom - get ur phone next day.
Have fun. I'm getting mine saturday morning.
:dancing banana:
P.S: YES i know I posted this deep in another thread as well, but it will be buried in 10-15 minutes.. so to help people out (like me), here it is.
REBATE FORM (thanks to gmischenko): In addition, it seems you can get a $50 Mail-in-Rebate with Tilt2. You may not be eligible, but you should definitely try and send the form in.
Here is the Rebate Form
Oct 18 UPDATE: $199 Tilt2?
JML5150 is reporting that you can get a Tilt 2 for $199 with a new service plan HERE.
HTC Tilt 2 for $279
I was able to get offered the phone for $279 with shipping AND a one-time service credit of $30 or 3 months of a $15 service credit. The $50 mail-in rebate would still be available as well, bringing the total price down to as low as $184 ($279 - $45 - $50). This was calling 866-499-8008 and asking to speak with someone in Customer Retention.
To get this price, I was transferred to Customer Retention (or whatever it is AT&T calls it these days) and explained my situation. I explained that if AT&T could not offer a more competitive price/contract that I would cancel my service as soon as my contract is up (I am a current Premier customer, eligible for upgrade 10/15/2009 and contract ending 12/1/2009).
I declined. The reason: this still required a 2-year contract. Verizon is offering the same phone on a 2-year contract for $149.99 and on a 1-year contract for $179.99. Where I live, the Verizon & AT&T coverage is pretty much the same, as are the service plans/prices and my corporate discount. Therefore, the only distinguishing things are the length of contract and up-front cost for the phone, given the contract length. Verizon wins in both of these categories (not to mention the all black Verizon TP2 looking nicer IMO).
I switched from Verizon to AT&T last year when I got the HTC Fuze for free on a 1-year contract (this was the Black Monday sale on the Premier site the Monday after Thanksgiving). Long story short: I saw this sale about 5 days after I purchased my Fuze at 2-year contract price (1-year commitment because of my Premier discount) and it was a big hassle, but I finally got the first phone returned and my contract changed to 1-year (as was offered on the Premier site). I was excited to switch to AT&T because of the 1-year commitment with 2-year contract pricing, as well as the competitive pricing of AT&T phones vs. the other carriers.
Now I'm up for renewal and this is no longer the case. Everyone I spoke to at AT&T said that 1-year contracts are no longer offered by AT&T direct. AT&T National Business Orders (800-331-0500), AT&T stores, and independent sellers may offer 1-year contracts, but AT&T direct does not. Also, the AT&T price for the phone is more than twice the price that Verizon charges and AT&T can't even compete with Verizon's 1-year contract pricing. After explaining all this to the retention rep she offered me the phone at $279 with 2-year contract and 3 months of $15 service credit).
FYI: Speaking with Paul over at National Business Orders (800-331-0500) he gave me the following prices:
2-year contract: $349.99
1-year contract: $424.99
No contract: $499.99
SO, my plan is to wait a little bit. If the phone price drops to between $150 and $200 soon (or to $0 the Monday after Thanksgiving ) I will consider re-upping with AT&T (after speaking with Customer Retention again). I just can't justify spending AT&T's asking price right now, given that it is so much higher than their competitors and they do not want to offer a more reasonable 1-year contract price.
Excellent advice, gmischenko, once again proves that prices these days are something you wanna fight/threaten/yell about...
Good deal you got there, and definitely everyone should try that Pure/Tilt 2 rebate form to see if you can get $50 MIR.
Got mine ordered. I had to call the business number. She confided that people would call in and then the device would appear on the website for sale. She checked the website for me and the tilt 2 came up. When i looked again it was there for $349. Cant wait. Thanx for the tips. Where can I find the rebate form?
lowreeds said:
Got mine ordered. I had to call the business number. She confided that people would call in and then the device would appear on the website for sale. She checked the website for me and the tilt 2 came up. When i looked again it was there for $349. Cant wait. Thanx for the tips. Where can I find the rebate form?
Click to expand...
Click to collapse
Someone with a Pure gotta put one up here for Tilts..
FYI guys, there is at least one person confirming that his data plan was automatically upgraded when he put his SIM into a Pure:
http://www.howardforums.com/showthread.php?p=13090202#post13090202
Says it took about 48 hours to register his phone in the system after he put his SIM in and then he got a text saying his plan had been upgraded.
i'm trying to get that deal gmischenko got or that get it for $199 where one member here said they got it for because he mentioned that Verizon were selling it for that price. tried at least 10 reps and the lowest i've gotten was 388. now they are closed so i guess i gotta wait until tomorrow mourning.
imabored said:
i'm trying to get that deal gmischenko got or that get it for $199 where one member here said they got it for because he mentioned that Verizon were selling it for that price. tried at least 10 reps and the lowest i've gotten was 388. now they are closed so i guess i gotta wait until tomorrow mourning.
Click to expand...
Click to collapse
commas are your friend =)
If you're getting $388 without contract, that's pretty good imo.
If you're getting $388 with 2 yr contract, that's way too high.
Mention verizon deals, ask to speak with supervisor.. be polite.. i dunno =)
DarkDvr said:
commas are your friend =)
If you're getting $388 without contract, that's pretty good imo.
If you're getting $388 with 2 yr contract, that's way too high.
Mention verizon deals, ask to speak with supervisor.. be polite.. i dunno =)
Click to expand...
Click to collapse
well i didn't really needed commas as i just put a period at the end of my sentences
anyways. i'll have to try again tomorrow as they are closed. well, the premier and corporate lines are closed right now.
imabored said:
well i didn't really needed commas as i just put a period at the end of my sentences
anyways. i'll have to try again tomorrow as they are closed. well, the premier and corporate lines are closed right now.
Click to expand...
Click to collapse
Yep, I'm sure u can get it tomorrow.. although u'll probably only get it on Monday.. Well, beats waiting for stores (14-16th) and probably their pricing too.
or call sprint and get for 199. .or go to wmdeals.com 49 bucks
but nice find..
there's a post in the Cdma section titled 199 tomorrow..
tlordon said:
or call sprint and get for 199. .or go to wmdeals.com 49 bucks
but nice find..
there's a post in the Cdma section titled 199 tomorrow..
Click to expand...
Click to collapse
... obviously.
Not all of us hate AT&T and want to switch from it.. I found a great option of getting it at a relatively low price, and I posted it for people who can use this.
lowreeds said:
Where can I find the rebate form?
Click to expand...
Click to collapse
Does this link work for you?
I just ordered on the premier line number (called it in)
$349.00 is what I was given for pricing on the phone. She didn't know if I'd get another $50.00 rebate on that or not .. I decided I didn't care.
She did NOT ask anything about my data plan, or adding data to my plan. I ordered on my wife's number that does not have data on it.
Next day shipping was $14.00, but I'm expecting it next day anyway since I'm one day shipping from Memphis. I didn't want to chance it, and I figure next day delivery is more likely to deliver on a Saturday.
Yeah guys, I think the reason they are not asking anybody about their data plan is because the system is changing it automatically after it detects your IMEI.
Post back after you get your phones and let us know if your data plan changed (after the Online Account Manager detects your new phone).
In that other threaqd, the guy said it took about 48 hours of his SIM being in the new phne for the system to detect his Pure. he then received a text message saying his data plan had been upgraded.
He was not under contract, and bought the Pure at the no commit price (full retail).
Called the Premier number twice again. I had called yesterday and said what OP did, and was told they were backordered.
The first time, I was told I couldn't order it on the phone due to pricing inconsistencies. The second time, I was told it wasn't available until the 18th.
I suppose I'll just wait for the consumer launch?
RacerX10 said:
I just ordered on the premier line number (called it in)
$349.00 is what I was given for pricing on the phone. She didn't know if I'd get another $50.00 rebate on that or not .. I decided I didn't care.
She did NOT ask anything about my data plan, or adding data to my plan. I ordered on my wife's number that does not have data on it.
Next day shipping was $14.00, but I'm expecting it next day anyway since I'm one day shipping from Memphis. I didn't want to chance it, and I figure next day delivery is more likely to deliver on a Saturday.
Click to expand...
Click to collapse
same here, ordered late yesterday afternoon through premier. $349 + $14 for next day.
finally
just called again and was told that they are not allowed to sell it until the 18th because of the price inconsistency. she said that on the 18th, everyone body will be able to get the phone for the price that premier customers are getting it for. i'll try again in a few minutes.
UPDATE: so after calling a hundred times, i got tired of getting the 388 price and all that crap. so i said ''F it'' and called retention and told them i wanted to cancel all 5 of my lines because they are selling it for almost double the price of verizon. the guy went to go check something and came back and said that he could do it for 259.00 with the upgrade fee waived, free overnight shipping(i tried to use a rebate card i got from att but he said that it all has to be on ONE card, so he waived the 15.00 overnight shipping) also got a early upgrade so i just used it on a line that wasn't due for an upgrade until 2010.
Also, i asked for a tracking number but he said that the system wasn't showing a tracking number, but he gave me a conformation number and told me to call one of the ATT lines or something along those lines and give this to them and they should be able to tell me where my package is and so forth. my question is does anyone know how this work? which ATT line do i call? preimer or business? thanks
SaltyDawg said:
Yeah guys, I think the reason they are not asking anybody about their data plan is because the system is changing it automatically after it detects your IMEI.
Post back after you get your phones and let us know if your data plan changed (after the Online Account Manager detects your new phone).
In that other threaqd, the guy said it took about 48 hours of his SIM being in the new phne for the system to detect his Pure. he then received a text message saying his data plan had been upgraded.
He was not under contract, and bought the Pure at the no commit price (full retail).
Click to expand...
Click to collapse
My rep specifically said that they will NOT change the plan, as this is an "Equipment Upgrade Only".
Besides, I will try to use my old Simcard, as I always do at an upgade..
I'll post with results once I get it (it's out for delivery, will have in withing a couple of hours).
Kawinma said:
Called the Premier number twice again. I had called yesterday and said what OP did, and was told they were backordered.
The first time, I was told I couldn't order it on the phone due to pricing inconsistencies. The second time, I was told it wasn't available until the 18th.
I suppose I'll just wait for the consumer launch?
Click to expand...
Click to collapse
I'd keep calling, for some reason this phone's launch for AT&T is a total mess, every rep has different information.. Keep calling, talk to their supervisor, put up an order to ship once available.. Maybe it will help.
I've tried CS, primere CS numerous times but "due to your account" so they say I can't get the phone for cheaper than 350. Is there any other way to get it for cheap? I notice Tilt 2 is on letstalk.com for $200 but I've heard horror stories about them. any other suggestions?
Edit 1:
I've been searching for the best deal to get a Tilt2. So far buying from the internet gets you the best deal because AT&T retail store and their customer service do not have a price match policy so you're stuck at paying $349.99 with $50 MIR. Few are able to buy at lower prices but had to talk to numerous CSA so YMMV. There are many websites you can buy from but only from 2 original companies, 3 if you count Amazon. All the online stores seem to point to either wirefly or letstalk.
Wirefly Advertise the Tilt 2 as "Tilt 2 Mocha" and charges $199.99 regardless plan or add a line so I'm not going to waste any time on explaining how to get the Tilt 2 Mocha for cheap. Other online stores that use wirefly that I can find are mobiledia, cellstores, Newegg, Best Buy, and Searswireless. There may be others so if you find them post it in this thread. I will occasionally update this thread.
Amazon advertise the Tilt 2 for $149.99 for new account and 224.99 for renewal in case anyone wants to know.
I will concentrate this thread on letstalk and its Subsidiaries such as intomobile, crutchfieldwireless and especially walmart. Again, there may be others so if you find them post it in this thread. I will occasionally update this thread.
Alright down to the goods.
letstalk has many prices for the Tilt2 depending on your account.
$549.99
To buy the phone out right.
$199.99
new family line 2-5
Renew family line 2-5
$99.99
New 900 minute individual plan
renew 900 minute individual plan
New 700 minute family plan line 1
renewing your family line 1 700 minutes.
Was FREE!!! but now $99.99
New 1400 minute family plan line 1
New 2100 minute family plan line 1
New 3000 minute family plan line 1
New 4000 minute family plan line 1
New unlimited minute family plan line 1
New 6000 minute family plan line 1
renew 1400 minute family plan line 1
renew 2100 minute family plan line 1
renew 3000 minute family plan line 1
renew 4000 minute family plan line 1
renew unlimited minute family plan line 1
renew 6000 minute family plan line 1
Free!!!
New 1350 minute individual plan
New unlimited individual plan
renew 1350 minute individual plan
renew unlimited individual plan
Taxes
For new accounts, letstalk pays for your sales tax. For renewal, you have to pay for the sales tax. If you live in CA or TX you pay for the sales tax of the phones full price before discount.
Additional $25 off!!! (doesn't work if you're getting the Tilt 2 for free or no equipment charge)
When you're renewing your family plan you have to upgrade 2 phones. The second phone is priced much higher than advertised price. If you have pay for the phone (not sales tax) you can try "25RAFPCVER1
" to get $25 off.
>>> 25RAFPCVER1 <<< coupon code
Additional 2-5% off your total bill!!!!!! (I dont know how many percent but most likely 2%)
set up a bing.com account
log into your bing.com account and goto shopping then cashback stores
click on W then goto walmart store.
A popup will appear that tells you "Your purchase during this visit to Walmart will earn you 2-5% cashback. Make sure you see this popup before it takes you to the walmart store.
Once you're at the walmart store goto eletronics > Cell pHones
Additional info
Don't forget to enter the $25 off coupon code.
Double check your order and make sure it is exactly what you want before you pay for it.
Do not stop at any point and finish the order by phone. If you do you will lose the bing cashback.
Instead, pay for the order online then call walmart/letstalk. It may be helpful to check on the "Order by Phone" and get the session number when you call.
bing cashback takes 60 days to clear so think of it as a rebate.
This info is good as of 11-07-09
what do they mean by due to your account? is something wrong with ur account?
I wasnt even eligible for upgrade and i got it for 249 and a 50 MIR
xdeslitx said:
what do they mean by due to your account? is something wrong with ur account?
I wasnt even eligible for upgrade and i got it for 249 and a 50 MIR
Click to expand...
Click to collapse
How did you manage to get that price. Even I am not eligible to for an upgrade. I contract is till next year Nov. I called the CS several times, and managed to get the price for 350 + 18 (upgrade fee) + tax + new 2 year contract from the day I buy the phone. Yesterday I was not able to order it as all the systems where under maintenance.
When is your contract going to end?
Maybe they changed the price since its available for everybody now and its listed in the website.
I got it before it officially came out. Just kept calling premier even though im not premier.
I guess YMMV...depends on how nice ur CSR that you talk to is.
I had to talk to many people before I even got someone who knew about the phone.
There's nothing wrong with my account. I have a primere account with pretty good monthly discount. I guess since I get monthly discount, they wont discount the phone.
Just got off the phone with Premier CS... told them to price match walmart.com's $199 upgrade price (which they did)...they also waived my upgrade fee and gave me free overnight shipping ...I still plan on sending in the $50 MIR...and I managed to keep my 2 year old cheaper rate plan all in the process.
UTZorro said:
Just got off the phone with Premier CS... told them to price match walmart.com's $199 upgrade price (which they did)...they also waived my upgrade fee and gave me free overnight shipping ...I still plan on sending in the $50 MIR...and I managed to keep my 2 year old cheaper rate plan all in the process.
Click to expand...
Click to collapse
Another example of YMMV...it just depends who you talk to and how now they want to be when you talk to them
cproaudio...dont be fooled!!! I got the deal in my above post and I have a 24% monthly discount
Just keep trying you'll find someone who will match the price for you eventually
im sorry, but what is this company you are trying to order from? do you have a link?
husker91 said:
im sorry, but what is this company you are trying to order from? do you have a link?
Click to expand...
Click to collapse
AT&T Premier... but if you dont have a business acct with them, you can always go to www.walmart.com
UTZorro said:
AT&T Premier... but if you dont have a business acct with them, you can always go to www.walmart.com
Click to expand...
Click to collapse
Even if you dont have a business acct you can still order from premier...thats how i got mine last week and i dont have premier
Forget AT&T and just get it from Walmart. Right now the phone is around $100 with a plan.
http://www2-walmart.letstalk.com/product/product.htm?prId=35844
cproaudio said:
I've tried CS, primere CS numerous times but "due to your account" so they say I can't get the phone for cheaper than 350. Is there any other way to get it for cheap? I notice Tilt 2 is on letstalk.com for $200 but I've heard horror stories about them. any other suggestions?
Click to expand...
Click to collapse
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
Methadras said:
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
Click to expand...
Click to collapse
Dont worry go ahead and order because i have ordered phones from them as well as my buddies but make sure stay on the same plan for 181 days else they will do the charge back since they will not get their commission from ATT. As long as you dont play around with the rules you will be just fine
Methadras said:
Forget AT&T and just get it from Walmart. Right now the phone is around $100 with a plan.
http://www2-walmart.letstalk.com/product/product.htm?prId=35844
Click to expand...
Click to collapse
Is there a way to do this while staying on the current plan you have? The current plan I have is a 1100 minute family plan for $70 that is no longer available. The site has "2-yr service contract renewal" as an option, but when I select it I still get brought to the plan selection screen.
vikramdhani said:
Dont worry go ahead and order because i have ordered phones from them as well as my buddies but make sure stay on the same plan for 181 days else they will do the charge back since they will not get their commission from ATT. As long as you dont play around with the rules you will be just fine
Click to expand...
Click to collapse
Yeah, I don't plan on moving around. I've been with this plan for nearly 10 years when it used to be Pac Bell Wireless. However, in the order confirmation email I just got, they do show that I will be charged $80 for my contract extension. I don't understand why I'm being charged for the same plan I already have. Looks like I'll have to call AT&T and walmart/letstalk about this and get it sorted.
adawg120 said:
Is there a way to do this while staying on the current plan you have? The current plan I have is a 1100 minute family plan for $70 that is no longer available. The site has "2-yr service contract renewal" as an option, but when I select it I still get brought to the plan selection screen.
Click to expand...
Click to collapse
That I don't know. However, I was on the 700 minute family plan and then I put my kid on it and bumped it to the 1400 plan, but I've been on that plan for a couple of years. The difference in cost between 1100 and 1400 is $10, but you should call them and see if you can just get the phone. That's what I did, but you have to be clear that you just want to extend your current contract, not get charged for the extension, and just get the phone only. Pay attention to the invoicing you get through email and make sure there are no extra charges.
Most problems are people trying to 'cheat' the system for the lower price.. others are just bad luck (product damaged in transit, for instance.. or defective unit)
Orrr someone doesn't remember exactly when they got the phone and then they switch to a family plan, or lower their minutes, and get a $300 charge on their credit card a few days later... which is nearly impossible to 'fix' since you can't force at&t to repay the 'store' the commission...
That said, if you're smart (and a bit lucky) you can make out like a bandit.
Methadras said:
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
Click to expand...
Click to collapse
Here's one. I bit the bullet and ordered the phone yesterday. The website shows $199.99 but backordered til 10/23. I got a text today saying that my smartphone is activated and if smartphone data plan is omitted, an appropriate data plan will automatically added to my plan. I dont care about the data plan because I already have it for my tilt. Today I check this thread and someone posted a new price of $99.99. I checked the walmart letstalk site, sure enough the price is 99.99. I called the lady that took my order. She basically told me to phuq off since the phone has already shipped. She said I can try customer service and I did. Again she said once the phone is shipped theres nothing she can do. I told her that I want to cancel the order. She said go ahead. She kept trying to hang up the phone by saying is there anything else I can help you with. I said yeah you can refund me $100. SHe said no but anything else?
Some people might say you ordered it at 199.99 why are you *****ing about the price now. I'm *****ing because the order was placed less than 24 hours ago. The phone was backordered til the 23. sales lady told me that they would ship both phones at once. I was under the impression that I have til 23rd to change my order because the site listed it as backordered til 23.
Now I have to cancel my order, ship the phone back, wait til my account is reverted back to upgradable status and reorder the phone again which will probably take 2-3 weeks.
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
When the phones did not come today (Thursday) and I did not find a record of the phone upgrades at myTMobile, I called. Long story short, and I was on the phone for over 50 minutes (both talking and on hold), I accepted the following offer:
1. Two 32GB S IIIs for $79.98 each.
2. Free express delivery, most likely next Monday.
3. One month free service.
4. A $50.00 credit.
5. The same $10.00 loyalty credit and 14% discount.
I spoke calmly and reasonably. The T-Mobile representative was friendly and helpful. I infer her supervisor, whom she consulted more than once, was equally helpful.
RebDovid said:
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
When the phones did not come today (Thursday) and I did not find a record of the phone upgrades at myTMobile, I called. Long story short, and I was on the phone for over 50 minutes (both talking and on hold), I accepted the following offer:
1. Two 32GB S IIIs for $79.98 each.
2. Free express delivery, most likely next Monday.
3. One month free service.
4. A $50.00 credit.
5. The same $10.00 loyalty credit and 14% discount.
I spoke calmly and reasonably. The T-Mobile representative was friendly and helpful. I infer her supervisor, whom she consulted more than once, was equally helpful.
Click to expand...
Click to collapse
Damn, I wish I paid $79.98 for my S3 lol.
Good to see they handled your situation appropriately.
Haha who wouldn't. I paid 380$, let's trade haha.
That's good karma op, usually the person would have overreacted but like you pointed out you did it in a calmly fashion.
Sent from my SGH-T999 using Tapatalk 2
The 16 GB ones are going to be free with MIR starting tomorrow (Friday). Still a good deal.
Kama45 said:
The 16 GB ones are going to be free with MIR starting tomorrow (Friday). Still a good deal.
Click to expand...
Click to collapse
I was generally aware of "Magenta Days." The T-Mobile representative told me, perhaps incorrectly, that only the down-payment on the Value plans is being waived. The 16GB phones, therefore, would have cost $400 each.In any case, after factoring in the two discounts I would have lost by switching, it seemed to me I was being offered a fair, indeed possibly a superior, deal.
RebDovid said:
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
Click to expand...
Click to collapse
I went through a similar situation, they upgrade the contract but then never do the phone, or they charge you full retail price. So then you have to call again and hope you get a good rep (they are about 1 in 5) who can help, most of the call center is clueless. So then they also need a manager to approve anything over $150 back to your acct. So, keep checking your mytmobile, you may end up seeing full retail price on there. Also check your data plan if you have grandfathered, they might mess that up too.
But I was honestly surprised, they appear to be fixing things as was originally agreed upon in the first place. So there are a few good people at the call center. (LOL, one exec brags about how he consolidated 14 customer support call centers down to just 2)
What? The phones will be free tomorrow? I just got mine like 5 days ago and I paid $200 before Mir. I wonder if I can get them to credit me the difference since in still in the 14 day return window?
jackpearce said:
What? The phones will be free tomorrow? I just got mine like 5 days ago and I paid $200 before Mir. I wonder if I can get them to credit me the difference since in still in the 14 day return window?
Click to expand...
Click to collapse
Possibly but you can always return within 14 days and go to a different store and get the magenta days deal
Sent from my Galaxy Nexus using xda premium
There is some restocking fee when I asked before about getting something during father's day.
Is the Magenta sale only apply to Value plan? T-mo new policy is to call something "free" but they are only
talking about the downpayment. Their new scam is to relabel all phone pricing as downpayment and then
month installments.
So, yes the phone 20 monthly payments of $20 and a $150 down, you are getting $150 off, but still owe $400.
How long have you had that AAA discount? Is it grandfathered because that's not the AAA discount I got..
That is the AAA discount I get as well, I just got a 32GB GS3 for $179.99 with the 50MIR, I am on a grandfathered 1200minute myfave plan with 5GB data
The AAA discount now is one free month and no activation fee. Wtf.
psykhotic said:
The AAA discount now is one free month and no activation fee. Wtf.
Click to expand...
Click to collapse
really? I did the AAA thing about 2 years ago so I am not sure when they changed it but right now its either a 14 or 16% discount off everything except taxes and fees
I'll do a live chat tomorrow because that really blows lol.
psykhotic said:
How long have you had that AAA discount? Is it grandfathered because that's not the AAA discount I got..
Click to expand...
Click to collapse
Since T-Mobile was Voicestream. What's your discount?
RebDovid said:
Since T-Mobile was Voicestream. What's your discount?
Click to expand...
Click to collapse
Waived activation/ 1 free month.
Do you guys if those deals are available for upgrade too? cause I am currently eligible for an upgrade
Sent from my SGH-T989 using xda app-developers app
Any news on this front?
Sent from my SGH-T999 using xda premium
Just got a Brand New GS3 for $.99 with ATT
AT&T has matched Sam's Galaxy S3 BF price of .96 and let me upgrade 2 weeks early. I can provide proof if you need it, I have the email confirmation.This totally beats waiting in those black friday lines. They also said that I can call back when i get my bill and they will remove the 36$ activation fee
I just called at&t and asked them if they could override the upgrade date to make it 2 weeks earlier to take advantage of sam's offer on black friday. But they said that they could not do it, but they could price match it. Now, I am getting the GS3 2 weeks before black friday at the black friday sam's club price without having to wait in those ridiculous lines!
Thanks, I will try this tomorrow
This is how I feel because I got mine for $159.99
http://i13.photobucket.com/albums/a254/unleashthebats412/Gifs/Sad.gif Sent from my SGH-I747 using xda premium
My god...I got mine for 99$
Sent from my SGH-I747 using xda premium
very nice!!! shouldve added a line and bought a second though.
syedhussain said:
Just got a Brand New GS3 for $.99 with ATT
AT&T has matched Sam's Galaxy S3 BF price of .96 and let me upgrade 2 weeks early. I can provide proof if you need it, I have the email confirmation.This totally beats waiting in those black friday lines. They also said that I can call back when i get my bill and they will remove the 36$ activation fee
I just called at&t and asked them if they could override the upgrade date to make it 2 weeks earlier to take advantage of sam's offer on black friday. But they said that they could not do it, but they could price match it. Now, I am getting the GS3 2 weeks before black friday at the black friday sam's club price without having to wait in those ridiculous lines!
Click to expand...
Click to collapse
Did you ask to speak to someone in a particular department (retentions, etc) or did you just start with the person who answered when you called? I want to be sure I direct the request to the same place so I can get this deal too.
Thanks!
damn. i paid full subsidized price for my wife and mine. baaaaah. this was almost 2 months ago though, so there ain't no way i'm gettin' anything back. thankfully, i sold my unlocked iphone 4 for $300 to help offset the costs.
syedhussain said:
Just got a Brand New GS3 for $.99 with ATT
AT&T has matched Sam's Galaxy S3 BF price of .96 and let me upgrade 2 weeks early. I can provide proof if you need it, I have the email confirmation.This totally beats waiting in those black friday lines. They also said that I can call back when i get my bill and they will remove the 36$ activation fee
I just called at&t and asked them if they could override the upgrade date to make it 2 weeks earlier to take advantage of sam's offer on black friday. But they said that they could not do it, but they could price match it. Now, I am getting the GS3 2 weeks before black friday at the black friday sam's club price without having to wait in those ridiculous lines!
Click to expand...
Click to collapse
Woohoo! I just called AT&T and they refunded me the price for the Gs3 I purchased a week ago. Sweet! Thanks for the heads up!
So does ATT PM? EverytimeI talk to them, they say we dont do that.. Wife needs a new phone.. I'll try later today.
The best I got for my S3 was, $200 credit, with upgrade fee reversed, and 2 year contract removed. Of course this came with a cost, I had to battle with ATT for a week about my unlimited data,
zap12341 said:
This is how I feel because I got mine for $159.99
http://i13.photobucket.com/albums/a254/unleashthebats412/Gifs/Sad.gif Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
If you wait for 6-7 months then you will get the note 2 for that price. Price drops are normal with Android devices
Sent from my Nexus 7 using xda premium
I just tried and got shot down, they told me they do not price match.
Went to the retail store as well and got shot down there as well.
They say they wont price match but sometimes can just get them to credit the difference to your bill
Confirmed! I got the price match via 611.
I JUST got off of the phone getting the price match. So here are the details:
I've been an AT&T customer since before the Cingular merger, but have been off contract for about 2 months. (Last contract renewal w/ phone upgrade was Sept 2010)
I called into 611, and the upgrade sales department. I told my CSR Justyn (female) that I was off contract, and interested in the GS3, but I was not sure I wanted to go back on contract for a $200 phone. I asked if AT&T would be willing to price match an offer from Sam's club for the GS3 w/ a 2 year contract. She asked how much, I replied with $0.96. (Note: I did not mention that this was a Black Friday special) After verifying that my account was in fact out of contract, she put me on hold to ask her manager if this price match could be confirmed.
She came back from hold, said that her manager would match that price to start a new 2 year contract. I also made sure to get an email documenting that I would keep my grandfathered unlimited data plan.
Final cost: 16GB GS3 - $0.96 + $10.36 S,H,&T = $11.32 total.
If you call in, are polite, but with hesitation to upgrade (and being available to do so) I don't see a problem for anyone else trying to get this for themselves.
(BTW - My GF just got a GS3 a few days ago, and is pissed that she paid $199. She is going to see about getting a refund from T-Mob tonight. )
Awesome, just got off the phone with ATT customer care (third time`s the charm), they credited $200 to my account as a price match from bestbuy (BB price matched me for Amazon`s $99) .
Another success story, just got off the phone. Got a very nice rep, was super polite, said i was a long time customer (even though it only showed i was since January) and got my phone fully refunded! Big thanks to the OP for this!
Well I had mixed success. I followed the approach of nae10135 and I ended up getting them for $50 each, which is what I had been hoping to pay before I saw these extreme deals for BF. I called, spoke to a guy who said $50 each, I said I needed to think about it and he said he'd put a note on my account. I called back an hour later and the lady I spoke to said that they were $300 each (!) and that she didn't have to honor the note on the account. I called back again right away and told the guy I was confused about whether they would honor the offer from the first guy and he was like "Of course we will, it's already noted on your account."
Took longer than I expected but they should be here early next week. When we were almost done I thought to ask if a local AT&T store would have honored the price from the first guy and he said that they might or might not, but I kind of wish I'd gone by to check so I didn't have to wait for shipping etc. Oh well.
The most important thing to me was getting it for a decent price and not having to lose my data plan, which I would have given up if I'd actually gone to Sams.
Nice. Yeah att has been very generous lately. For me for instance. I renewed my contract and got the S3 in July for 150. Went in in September and upgraded my same contract again and got the hox for 99.00 to sell. Then just last week they let me upgrade the same contract again and sold me another gs 3 for 199. So I got three phones at the subsidised price in like 4 months time
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Hey guys. OP here... My galaxy s3 ARRIVES TOMORROW!!!!! So excited
ALSO: YOU CAN GET ATT TO WAIVE ACTIVATION FEE AND SHIPPING FEE AS THEY DID FOR ME! I PAID A TOTAL OF $1.05 FOR EVERYTHING
no driver said:
Well I had mixed success. I followed the approach of nae10135 and I ended up getting them for $50 each, which is what I had been hoping to pay before I saw these extreme deals for BF. I called, spoke to a guy who said $50 each, I said I needed to think about it and he said he'd put a note on my account. I called back an hour later and the lady I spoke to said that they were $300 each (!) and that she didn't have to honor the note on the account. I called back again right away and told the guy I was confused about whether they would honor the offer from the first guy and he was like "Of course we will, it's already noted on your account."
Took longer than I expected but they should be here early next week. When we were almost done I thought to ask if a local AT&T store would have honored the price from the first guy and he said that they might or might not, but I kind of wish I'd gone by to check so I didn't have to wait for shipping etc. Oh well.
The most important thing to me was getting it for a decent price and not having to lose my data plan, which I would have given up if I'd actually gone to Sams.
Click to expand...
Click to collapse
I bought my s3 almost a month ago for the full subsidized price of $199. Felling inspired by this post I called att and got a $99 credit on my account. So not as great as $.99 but an improvement from where I'm sitting.
Hello, I noticed today that the retail price of T-Mobile's Galaxy S4 has dropped from $629.99 to $579.99. Is this going to be the new price and for how long? Or is this just the Fathers day discount price. Thanks
Fazeh said:
Hello, I noticed today that the retail price of T-Mobile's Galaxy S4 has dropped from $629.99 to $579.99. Is this going to be the new price and for how long? Or is this just the Fathers day discount price. Thanks
Click to expand...
Click to collapse
I don't know the answer, but if this is the new price, I wonder if I'd be able to get the difference refunded since I only bought mine 7 days ago.
Also: Grammar; not grammer. :highfive:
caffeineighted said:
I don't know the answer, but if this is the new price, I wonder if I'd be able to get the difference refunded since I only bought mine 7 days ago.
Also: Grammar; not grammer. :highfive:
Click to expand...
Click to collapse
Hopefully it stays at $579.99, T-Mobile didn't have any -$50 comment on the price, so the SRP should be solid.
seems like prices changed
http://www.tmonews.com/2013/06/t-mo...to-99/?utm_source=dlvr.it&utm_medium=facebook
I just got off the phone with T Mobile customer service and asked about this and they told me it is a price drop and not a limited time promotional offer.
But TMoNews is now saying that it's a limited time offer that runs through July 13th. I have a feeling that the promotion was jus tworded poorly and even their customer service people didn't understand how it was originally intended.
Update from TMoNews (See post above for link)
This limited-time promotion is available starting today, June 12, through July 13, 2013, and allows consumers to get the device for less upfront at activation than at the other major national carriers.
Bear in mind that the $579 total cost is with the purchase of an eligible plan. I don't think you can just walk into a T Mobile store and buy one for $579 outright. But I did confirm with customer service that any of the new Value Plans are considered qualifying plans. And that's great for me because my contract expires on June 22nd and I'm switching to the Value Plan and buying the S4 that day!
Also, just worth noting for fun that when I got to that TMoNews.com article there is a giant ad for Sprint at the bottom. Gotta love web ads!
Skipjacks said:
I just got off the phone with T Mobile customer service and asked about this and they told me it is a price drop and not a limited time promotional offer.
But TMoNews is now saying that it's a limited time offer that runs through July 13th. I have a feeling that the promotion was jus tworded poorly and even their customer service people didn't understand how it was originally intended.
Update from TMoNews (See post above for link)
This limited-time promotion is available starting today, June 12, through July 13, 2013, and allows consumers to get the device for less upfront at activation than at the other major national carriers.
Bear in mind that the $579 total cost is with the purchase of an eligible plan. I don't think you can just walk into a T Mobile store and buy one for $579 outright. But I did confirm with customer service that any of the new Value Plans are considered qualifying plans. And that's great for me because my contract expires on June 22nd and I'm switching to the Value Plan and buying the S4 that day!
Also, just worth noting for fun that when I got to that TMoNews.com article there is a giant ad for Sprint at the bottom. Gotta love web ads!
Click to expand...
Click to collapse
Spoke to account services (retention) about this and it is in fact only going on till July 13th and they cannot give me an adjustment. I would have to return the phone first then I can buy the phone again to get it for that price. It's really stupid if you ask me as it will probably take close to a month or more for me to get a credit and by then the offer will no longer be available. Any one else have any luck getting adjustments?
BTW when you guys call, immediately ask for retention or accounts services as anyone else do not have a clue about anything..specially customer service. Just lie and say you want to cancel or something in your account is wrong.
aznmode said:
Spoke to account services (retention) about this and it is in fact only going on till July 13th and they cannot give me an adjustment. I would have to return the phone first then I can buy the phone again to get it for that price. It's really stupid if you ask me as it will probably take close to a month or more for me to get a credit and by then the offer will no longer be available. Any one else have any luck getting adjustments?
BTW when you guys call, immediately ask for retention or accounts services as anyone else do not have a clue about anything..specially customer service. Just lie and say you want to cancel or something in your account is wrong.
Click to expand...
Click to collapse
Did you pay for the phone with a major credit card?
Some cards come with price match guarentees even if the retailers don't. So that if something goes on sale after you bought it the card company or the bank that issues it will refund the difference even if the store won't.
It's certainly worth a call to your credit card company to ask. Worst they can say is no.
haha i got the phone on june 11 the next day the price drops $50 (thats how much tax was) :laugh:
I called tmobile and they said I needed to return the phone and they would ship me a new one in 2-3 days for $579.00. That won't work as I can not be without a phone for that time. He said to go to store where I bought and they may be able to refund and re-ring at $579 and keep my phone. Will post tomorrow outcome.
Ian B
$549 here:
http://slickdeals.net/permadeal/969...-black-or-white-screen-protectors-car-charger
Weird NBC sells phones now. Not a bad deal at all.
This doesn't apply to prepaid does it? The reason I ask is that I don't have a valid ID with which to perform a credit check in order to qualify for the "value plans" to buy the phone post-paid.
I hope I can go to T-Mobile and buy the GS4 for this price and then put it on their $30 prepaid. Has anyone found out if this price is only for their postpaid or if I can buy the phone outright and then use it on prepaid?
Thanks
Mr Ian B said:
I called tmobile and they said I needed to return the phone and they would ship me a new one in 2-3 days for $579.00. That won't work as I can not be without a phone for that time. He said to go to store where I bought and they may be able to refund and re-ring at $579 and keep my phone. Will post tomorrow outcome.
Ian B
Click to expand...
Click to collapse
Curious to this outcome. Mine said if I brought it back I would have to pay a $50 restocking fee. The kid on the phone was a real D-bag.
Suchomimus said:
This doesn't apply to prepaid does it? The reason I ask is that I don't have a valid ID with which to perform a credit check in order to qualify for the "value plans" to buy the phone post-paid.
Click to expand...
Click to collapse
I'm pretty sure you have to get a post paid plan to get the lower price. The offer is pretty clear that is applies with the qualifying plans.
But I'm also sure a T Mobile store will gladly sell you one for full price and set you up with a pre paid plan.
Sent from your phone. You should be careful where you leave that thing.
Skipjacks said:
I'm pretty sure you have to get a post paid plan to get the lower price. The offer is pretty clear that is applies with the qualifying plans.
But I'm also sure a T Mobile store will gladly sell you one for full price and set you up with a pre paid plan.
Sent from your phone. You should be careful where you leave that thing.
Click to expand...
Click to collapse
I had planned to buy the phone online or over the phone. Who knows, maybe I can try and negotiate my way to the $580 for the phone and a $30 prepaid plan.
jkuczy16 said:
I hope I can go to T-Mobile and buy the GS4 for this price and then put it on their $30 prepaid. Has anyone found out if this price is only for their postpaid or if I can buy the phone outright and then use it on prepaid?
Thanks
Click to expand...
Click to collapse
YMMV, some people have be enable to and others struck out. Try several tmobile stores in your area. Call first to save time and get their name.
Ian B
---------- Post added at 12:58 PM ---------- Previous post was at 12:54 PM ----------
Suchomimus said:
I had planned to buy the phone online or over the phone. Who knows, maybe I can try and negotiate my way to the $580 for the phone and a $30 prepaid plan.
Click to expand...
Click to collapse
Phone listed at $580 on their website, see if u can buy and select $30 prepaid plan the same time. If not see if you can buy online phone, order activation sim kit, and activate plan online when u get sim card.
Ian B
Target sells the $10 micro sim act kits for $10.00
---------- Post added at 01:03 PM ---------- Previous post was at 12:58 PM ----------
stevessvt said:
Curious to this outcome. Mine said if I brought it back I would have to pay a $50 restocking fee. The kid on the phone was a real D-bag.
Click to expand...
Click to collapse
Store could not do it because postpaid account in which phone was bought was closed since I ported to prepaid $30 plan. Called tmobile customer service and spoke w supervisor. She could not honor price difference since they change prices daily and do not price match within 30 days of purchase date. The don't even match their own price. May try online chat later tonight as last attempt. Something does not sound right here? Any suggestions??
Ian B
Skipjacks said:
Did you pay for the phone with a major credit card?
Some cards come with price match guarentees even if the retailers don't. So that if something goes on sale after you bought it the card company or the bank that issues it will refund the difference even if the store won't.
It's certainly worth a call to your credit card company to ask. Worst they can say is no.
Click to expand...
Click to collapse
Thanks will try that route.
just got back from the Tmob store.... it was a bit of a hastle....
first i called the 800 number but they said as i bought the phone in a store i needed to go back there.
the store then said they didnt sell them for the discounted price so sry....
called another store in a nearby town, they said sure we have it for the new price.
WTF
called back to the original store and they said sry ... come down with your reciept.
got off work ... went home got reciept.. drove to store (yesterday) and they said.. oh sry you already did an exchange (bad phone) you need a manager. I say sure wheres a manager.. they said you need to come back before 5.. oh and by the way tomorrow is your last day (30 days ).
sooooo come back today... and they are like we need to exchange the phone... im like seriously... just try without exchanging first please.
so it finally worked but geez they dont make it easy.....
wow you went to hell and back for that discount. Glad you got it. I bought mine online so calling retention is my only option.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
If your phone has issues and get a replacement like I did then you will get charged $99 for it and get a refund for the previous $149 purchase one they receive the phone.
Sent from my SGH-M919 using Tapatalk 4 Beta