[Q] Selling Epic 4G, new user can't provision data - Epic 4G Q&A, Help & Troubleshooting

I'm attempting to sell my Epic 4G. Sprint says the ESN is clean, and was able to activate the phone on buyers account.
Voice works, 3G icon comes in, but data not working. HFA didn't work. They manually configured Phone#/MSID, etc. No data.
We thought it was the ROM (FC09-based, IIRC), so I flashed back to fully stock EL30. Same result.
Sprint store rolled it back to EB13, tried provisiong again. No change. I ended up giving buyer their money back after 2 hours at the Sprint store.
Back at home, I did a ##786# reset and a ##72786# reset.
Digging in with QPST, I noticed that even after all the resets my Sprint username (myaccountXX@sprintpcs.com) is still showing under PPP Config / Um / User ID. Would that be the problem? Should I blank it out?
This phone's HA / AAA passwords were changed in the past... do those get reset when provisioning?
What else should I be looking at?
Thanks!

Questions go in the q&a section.
Sent from my SPH-D700 using xda premium

Did you try checking EFS clear on Odin 1.82?
Sent from my PantechP4100 using xda premium

kennyglass123 said:
Did you try checking EFS clear on Odin 1.82?
Click to expand...
Click to collapse
Not familiar with EFS Clear, but searching it out is giving scary results. ("...Verizon tech...sent me a new phone", etc)
Safe to run? I don't want to brick the phone.

It clears out everything to make the phone ready to activate. It may try to do hands-free activation but since it is not active it will fail. If your buyer can't activate it and Sprint can't then what do you have to lose?
Sent from my PantechP4100 using xda premium

kennyglass123 said:
If your buyer can't activate it and Sprint can't then what do you have to lose?
Click to expand...
Click to collapse
True, true... I'll give it a shot.
Update:
awoolf said:
...noticed that even after all the resets my Sprint username (myaccountXX@sprintpcs.com) is still showing under PPP Config / Um / User ID.
Click to expand...
Click to collapse
Odin'd to EL30, with "EFS Clear" checked, User ID is now "[email protected]".

HA/AAA values (most importantly, the HDR auth pass) are written to NVRAM. I don't think a factory reset will clear those values. I think you should be getting at least 1xRTT data, but no EVDO data unless you write those NV items back to stock. Once you change them, I believe they are lost forever (until an EFS clear at the very least).
There exist threads where people write about how to backup HA and AAA keys. If a ##RST# restored these NV items, these guides wouldn't be necessary.
tl;dr
You may be SOL using 3G data with your original MEID. Good luck.
Sent from my SPH-D700 using Tapatalk 2

etirkca said:
You may be SOL using 3G data with your original MEID. Good luck.
Click to expand...
Click to collapse
This phone was sold to me as having a bad ESN, so I didn't bother backing up the NV info when playing with it. Now that I'm selling it, the ESN turns out to be clean!
Is there a higher level of Sprint tech that could restore/recreate/repair the incorrect HA/AAA info?
It seems a waste to force a good-ESN phone to Cricket/Virgin/Boost.

awoolf said:
Is there a higher level of Sprint tech that could restore/recreate/repair the incorrect HA/AAA info?
Click to expand...
Click to collapse
I wouldn't think so. The critical info is the profile 0 HA key. Everything else is easy to obtain.
I've read that the M.IP_0 HA key is somehow calculated based off the MEID and burned in by the manufacturer. If true, it would be some value calculated and verified by the network when associating with your phone.
This sounds plausible because all the other keys have valid alphanumeric plaintext values (e.g., on Sprint, AA is always "secret", and profile 1 HA is a random jumble of 6 alphanumeric characters), but M.IP_0 HA is nonsense (non-alphanumeric) when converted from hex to ASCII. Anyways, because the network may calculate this independently based on an internal hash, I doubt any tech can tell you the key (it's unique for each handset, not readable in plaintext, and, as far as I know, the hash used to calculate it is publicly unknown (if it was known, we wouldn't need to NV read our old phones' profile 0 entries)).
This is as much as I bothered to read/comprehend. Someone more knowledgable than I is welcome to correct me.
Sent from my SPH-D700 using Tapatalk 2

ÜBER™ said:
Questions go in the q&a section.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Don't be so uptight at least he didn't post in dev section
Sent from my SPH-D710 using xda premium

Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A

gtuansdiamm said:
Don't be so uptight at least he didn't post in dev section
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Well the senior mod is my side... I was just saying... questions go in q&a I'm not trying to play forum cop here.
Sent from my SPH-D700 using xda premium

Related

NV Items 466 and 1192 show as access denied

In cdma workshop when I try to read NV Items 466 and 1192 when flashing my ns4g to boost i get "access denied"
anything?
CooLoserTech said:
In cdma workshop when I try to read NV Items 466 and 1192 when flashing my ns4g to boost i get "access denied"
anything?
Click to expand...
Click to collapse
why r u reading them?
LargePrime said:
why r u reading them?
Click to expand...
Click to collapse
im flashing my ns4g to boost mobile. and i need them to get data working
CooLoserTech said:
im flashing my ns4g to boost mobile. and i need them to get data working
Click to expand...
Click to collapse
you need to write them, not read?
try an older ROM?
No. I read then from my donor then write to other phone
Sent from my Nexus S 4G
what is your donor?
LargePrime said:
what is your donor?
Click to expand...
Click to collapse
Samsung Galaxy Prevail from Boost mobile
Why are you posting this in our thread? This is not the Nexus S 4G section, nor is it the Samsung Galaxy Prevail. This is the Epic 4G section.
Sent from my SPH-D700 using xda premium
Shinydude100 said:
Why are you posting this in our thread? This is not the Nexus S 4G section, nor is it the Samsung Galaxy Prevail. This is the Epic 4G section.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Yes ik that.
But the thing you don't know is that I'm trying to flash my ns4g to boost. It is flashed the exact same way as the epic.
Sent from my Nexus S 4G using XDA
Wait...
You are trying to read from a Samsung Galaxy Prevail, which is not this forum.
To write to a EpicTouch, which is not this forum.
But it is ok, in your mind, because it is sorta like doing it to the Epic?
This is why we should have an "YOU ARE AN IDIOT!" button.
CooLoserTech said:
Yes ik that.
But the thing you don't know is that I'm trying to flash my ns4g to boost. It is flashed the exact same way as the epic.
Sent from my Nexus S 4G using XDA
Click to expand...
Click to collapse
Still the wrong section, follow our guide if its smiliar, but if you brick your phones, we can't hold your hand and help you, as it is the wrong section.
Sent from my SPH-D700 using xda premium
CooLoserTech said:
In cdma workshop when I try to read NV Items 466 and 1192 when flashing my ns4g to boost i get "access denied"
anything?
Click to expand...
Click to collapse
Hi there. It sounds like you're trying to read your HA/AAA keys, and you haven't gotten much help yet.
You're right that the programming procedures on the D720 and D700 are similar.
If you're trying to read the keys from your D720, you don't need to. NV item 1192 is not readable through QPST, but you can write to it. And that's what really matters, right?
I remember pre-2.3 D700 firmwares allowed me to read all the NV items. You could try flashing earlier firmwares to your device to see if that allows you to read restricted NV items. (This might be a problem on the D720 because it shipped with 2.3, but maybe NV items weren't locked down on early 2.3 versions? Try it out.)
Assuming you're trying to read keys from a non-D720 device, have you tried DFS?
[edit]
Sorry, I see you're trying to read from a Galaxy Prevail. I can't help you there. As others have already said, you need to seek help in the correct forum.

Galaxy S3 Says E on Connection

Recently I flashed cm10, but after using it I realized that the data connection was terribly slow and instead of 4g/3g, it just shows the arrows and an E. I even odined to stock and it still has this. My family's sgs3's still have 4g. How can I fix this?
Sent from my SPH-L710 using xda premium
Go to Setting -> More Setting -> Mobile network -> Network Mode, select the first option.
grainyrice said:
Recently I flashed cm10, but after using it I realized that the data connection was terribly slow and instead of 4g/3g, it just shows the arrows and an E. I even odined to stock and it still has this. My family's sgs3's still have 4g. How can I fix this?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
VibrantThemer said:
Go to Setting -> More Setting -> Mobile network -> Network Mode, select the first option.
Click to expand...
Click to collapse
The connection still has an E
Does anyone know of a fix? If I'm correct, it all happened after flashing Cyanogen Mod 10, the stable release, from there the connection was either "G" or just "E."
grainyrice said:
The connection still has an E
Does anyone know of a fix? If I'm correct, it all happened after flashing Cyanogen Mod 10, the stable release, from there the connection was either "G" or just "E."
Click to expand...
Click to collapse
Go to settings and see if imei is missing or has a 0. If it does try the fix in the development section. If that doesn't work, use triangle away to remove the flash counter to 0 and then coding stock unrooted and send it to Samsung.
Sent from my Rooted Gameboy
osmosizzz said:
Go to settings and see if imei is missing or has a 0
Sent from my Rooted Gameboy
Click to expand...
Click to collapse
Could you specify where in Settings?
grainyrice said:
Could you specify where in Settings?
Click to expand...
Click to collapse
I don't have my s3 as I sent it in but if I remember correctly, go to settings then about and then network
Sent from my Rooted Gameboy
Settings > about > status. IMEI will report 0 more then likely. Then use search and you'll find your problems been reported about 100 times...
Sent from my SGH-T999 using xda premium
mt3g said:
Settings > about > status. IMEI will report 0 more then likely. Then use search and you'll find your problems been reported about 100 times...
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I found the thread:
http://forum.xda-developers.com/showthread.php?t=1801997
but I'm confused as to what I'm supposed to do, help please?
Read the imei injection portion and go from there and search the thread if you have any questions. That is a very well written thread and should not be to hard to take the time to read it and fix the issue yourself.
Sent from my SGH-T999 using xda premium
mt3g said:
Read the imei injection portion and go from there and search the thread if you have any questions. That is a very well written thread and should not be to hard to take the time to read it and fix the issue yourself.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
yeah I just had to do that, took me forever to figure it out. Peoplearmy wrote the program to fix your IMEI but you need windows 7, good luck!
tylerholbrook said:
yeah I just had to do that, took me forever to figure it out. Peoplearmy wrote the program to fix your IMEI but you need windows 7, good luck!
Click to expand...
Click to collapse
So i restored my IMEI, but the connection is still on E
grainyrice said:
So i restored my IMEI, but the connection is still on E
Click to expand...
Click to collapse
4G connection coverage is not available in your area.
tthaz777 said:
4G connection coverage is not available in your area.
Click to expand...
Click to collapse
His FAM has 4g. You mag need to send it in
Sent from my Rooted Gameboy
Its been covered everywhere on that subject but I never read into it, and my computer is upstairs and I don't feel like moving soooooo you can search it lol. If no one or yourself gets it before I move I might help some more. Try searching "no 4g after injecting IMEI"
Sent from my SGH-T999 using xda premium
mt3g said:
Its been covered everywhere on that subject but I never read into it, and my computer is upstairs and I don't feel like moving soooooo you can search it lol. If no one or yourself gets it before I move I might help some more. Try searching "no 4g after injecting IMEI"
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I got it, turns out I had to continue the instructions in the third post.
Thanks and sorry for the inconvenience.
grainyrice said:
I got it, turns out I had to continue the instructions in the third post.
Thanks and sorry for the inconvenience.
Click to expand...
Click to collapse
No worries I was sure you'd figure it out eventually.
Sent from my SGH-T999 using xda premium
Your in what they call Edge coverage...very very slow data connection. Are you on the 2GB or 5GB Data plan? Try a different ROM...try reflashing the rom or radio...
Sent from my T-Mobile Samsung Galaxy S III
grainyrice said:
Recently I flashed cm10, but after using it I realized that the data connection was terribly slow and instead of 4g/3g, it just shows the arrows and an E. I even odined to stock and it still has this. My family's sgs3's still have 4g. How can I fix this?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
This maybe completely random. But I have noticed a very strong E signal whenever my phone is not using more than that. After adding the account and a reboot. Try downloading something. It should automatically reset itself and try to find the 4G even if the 4G gives less bars than the E.
chrishoyt2012 said:
Your in what they call Edge coverage...very very slow data connection. Are you on the 2GB or 5GB Data plan? Depending on where you live..and T-Mobiles coverage where you live this may be the best you can get. Your phone is capable of 4G...but can only recieve 4G service if 4G is available in your area.
Sent from my T-Mobile Samsung Galaxy S III
Click to expand...
Click to collapse
Congratulations on not reading lol. Input was good and correct for some possibly but none for this thread haha... Cheers though.
Sent from my SGH-T999 using xda premium
mt3g said:
Congratulations on not reading lol. Input was good and correct for some possibly but none for this thread haha... Cheers though.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I had to wait to edit my post...to me it seems like he needs to reflash the radio or try a hard reset...or maybe unroot himself and deal with stock...I see more issues with rooted users..than people like me that run stock unrooted.
Sent from my T-Mobile Samsung Galaxy S III

[FULL GUIDE] How flash to MetroPCS [FULL GUIDE]

E4GT flash guide...email or msg me...
.
[if you need the guide for different device contact me at:]
[email protected]
Can you already be rooted when u do this?
Sent from my SPH-D710
Dezul said:
Can you already be rooted when u do this?
Sent from my SPH-D710
Click to expand...
Click to collapse
yes,that definitely helps a lot especialy for the pic msgs..
Okay so i did all the flashing. How do u get your imei # in metro database? Figured id have to call tomorrow. Also is there anything that shows i did it right without having it registered with metro. Cause all the "my info" things still read sprint and my old sprint # or is that something that gets fixed when i dial the activate thing once I'm on metro database?
Sent from my LG-MS690 using xda app-developers app
Dezul said:
Okay so i did all the flashing. How do u get your imei # in metro database? Figured id have to call tomorrow. Also is there anything that shows i did it right without having it registered with metro. Cause all the "my info" things still read sprint and my old sprint # or is that something that gets fixed when i dial the activate thing once I'm on metro database?
Sent from my LG-MS690 using xda app-developers app
Click to expand...
Click to collapse
if still shows your sprint settings that means you did nt do it right,
please make sure to follow this steps..
Power on the handsetEnter ##000000# or ##468346#*and select EditPress "Touch Here" to start editing informationEnter MDN (10-digit phone number) and press enter on bottom rightEnter MIN (10-digit phone number) and press enter on bottom rightSelect Done when finishedPhone will powercycle and programming is now complete ...
then if you already have the metro prl on the phone dial *228 option 2and if you get to metro authomated service you are good...
Sent from my SPH-D710 using xda app-developers app
guide updated...01/25/2013
enjoy..
I sent you a pm
Sent from my SCH-R760 using xda app-developers app
mrctony said:
guide updated...01/25/2013
enjoy..
Click to expand...
Click to collapse
cdma workshop guide? Wher eis it at? Does mine screenshots are in the right direction?
Hdr pass should be there or the hdr ppp should be there also
ha and aaa keys are metro pcs?
mocoyombiflash said:
cdma workshop guide? Wher eis it at? Does mine screenshots are in the right direction?
Hdr pass should be there or the hdr ppp should be there also
ha and aaa keys are metro pcs?
Click to expand...
Click to collapse
google: "blodykiller QPST Tutorial"
everything is there...
Are you still active here?
mrctony said:
E4GT flash guide...please visit my blog is updated on january 2013.
the access to my blog is only with invitation here you will find not only the guide for the epic4g but for many more devices...
(donate is the best way to access my blog,thank you)
for donations:
///----please hit the "donate to me"
\\\----button on the left...or to:
( [email protected] )
.
[if you need the guide for different device contact me at:]
[email protected]
Click to expand...
Click to collapse
yes Im still active!
Sent from my SPH-D710 using XDA Premium 4 mobile app
mrctony said:
yes Im still active!
Sent from my SPH-D710 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
How much for the blog (No disrepect intended). I have a sprint E4GT that I want to flash to Metro.
bigmike6200 said:
How much for the blog (No disrepect intended). I have a sprint E4GT that I want to flash to Metro.
Click to expand...
Click to collapse
Do you mean the "guide"?
PMed you,check your msgs...
here is my guide:
https://www.dropbox.com/s/1k4ky6hcgxbppsw/flash guide.rar?dl=0
link will be live only for a couple of hours...
bigmike6200 said:
How much for the blog (No disrepect intended). I have a sprint E4GT that I want to flash to Metro.
Click to expand...
Click to collapse
Mike, have you checked out Ting? We moved all 4 of our E4GT phones to Ting. Same Sprint network. Our bill is about 40% of what we paid Sprint each month, and it's nice to not be tied down to a contract. No activation fee. If you want to try them, PM me and I can give you a referral to save on your 1st bill.
555rt said:
Mike, have you checked out Ting? We moved all 4 of our E4GT phones to Ting. Same Sprint network. Our bill is about 40% of what we paid Sprint each month. No activation fee. If you want to try them, PM me and I can give you a referral to save $25 off your 1st bill.
Click to expand...
Click to collapse
I hooked up with T-Mobile. Got a T-Mobile E4GT rooted running Liquid Smooth. I kinda want to try PAC-ROM, but gonna let this run. I messed up and didn't backup the stock ROM. I "deflowered" the phone with Carbon ROM. Enjoying my E4GT once again. Thanks for the hookup.

Boost Mobile Samsung password (cdma worksop)

Hey all,
Im trying to read the ha and aa shared key from my phone with cdma workshop but it says I need a 16 digit password. Ive tried the Samsung default as password and some other number thats for sprints model but it must be something different for boost mobile. Anyone can help?
Sent from my SPH-D710 using xda app-developers app
mindstate said:
Hey all,
Im trying to read the ha and aa shared key from my phone with cdma workshop but it says I need a 16 digit password. Ive tried the Samsung default as password and some other number thats for sprints model but it must be something different for boost mobile. Anyone can help?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Google Chris41g epic4g boost. Answer is there.
If that doesn't work follow the directions on that result. They work.
(Sorry, cannot link to it)
garwynn said:
Google Chris41g epic4g boost. Answer is there.
If that doesn't work follow the directions on that result. They work.
(Sorry, cannot link to it)
Click to expand...
Click to collapse
i did what you said...the pw did not work. I believe i had tried that one before too...im not sure why no pw's are working :-/
mindstate said:
i did what you said...the pw did not work. I believe i had tried that one before too...im not sure why no pw's are working :-/
Click to expand...
Click to collapse
You may not be able to do in that program. Try the one listed on that site instead.
Sent from my SPH-L900 using Tapatalk 2
garwynn said:
You may not be able to do in that program. Try the one listed on that site instead.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
tried that too.. still no dice..i also read somewhere changing the spc to 000000 might help, but no dice with doing that either. I also read somewhere that when updating to jb 4.1.2 it killed the 16 digit code, but reverting back to 4.1.1 or 4.0.1 brought it back. So im going to try that next.. ill update, thanks garwynn
Just to update.. Yes flashing back to ICS fixed the problem i was able to use default samsung pw. Weird how this doesn't work on JB 4.1.2

Need Help: How Can I Remove My Phone Number?

Okay, so telco service people rate right up there with fruit with their usefulness. I switched cell phone, and I'm going to sell my old phone. However even after a factory reset, and wiping the cache, when I check the system info my phone number still is listed, and my Sprint email that has my name listed. Obviously the phone doesn't work, but I don't want to sell it with that info on there. I just spent 40min talking to Sprint, going round and round, they kept saying "your number is listed on your new phone". I was like "YES on the account my number is on my new phone.. but PHYSICALLY on my old phone.. in the settings screen my number is still listed". She kept saying "no it's not, I'm looking at it right here". FUUUCK!!! REALLY!?!?! Like arguing with a door knob.
Long story short the phone is a Galaxy Epic SGII - SPH-D710 JellyBean 4.1.2 GB27, I'm hoping the collective of the Internet will be strong/smart enough to solve this riddle. Can anyone help?
You need to fix that fowl language. We do not condone it. As far as your issue, try a stock odin one click.
Sent from my SPH-D710 using xda premium
graydiggy said:
You need to fix that fowl language. We do not condone it. As far as your issue, try a stock odin one click.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Hey man were all grown ups here. I'm not being flagrant with it. Sometimes adults just need to use other words to express their feelings.
I may try that one-click solution if I don't get any other options, thank you. However it seems like there should be a more straightforward way to wipe the information
I had the same problem with an evo. I want it to sell it but I didnt want anybody seeing my phone number, so here's what I did. Look for a tutorial on how to flash the phone and in qpst instead of putting your or where your phone is you put zeros. Simple as that.
Sent from my SPH-D710 using xda premium
nim6us said:
Hey man were all grown ups here. I'm not being flagrant with it. Sometimes adults just need to use other words to express their feelings.
I may try that one-click solution if I don't get any other options, thank you. However it seems like there should be a more straightforward way to wipe the information
Click to expand...
Click to collapse
I'm sorry, but we have kids under 15 in our forums. I understand people need to vent, but you need to edit your post to avoid any infraction s from a mod.
Unfortunately there is never an easy way to do things. You are gonna have to try it. The reason it doesn't remove it with a factory reset I'd because you would have to reprovision the device after clearing the data partition. That is basically what a factory reset is. The information you are trying to clear is in a different area that may get completely wiped if you do a one click. If not, CDMA workshop might be needed. Have you tried updating the profile? That might clear it out as well.
Sent from my SPH-D710 using xda premium
Both good suggestions, I'm at work but I'll try when I get home. Thanks for the help!
Doing a one click is about as easy as it gets
Sent from my SPH-D710 using xda premium
Did you actually use ##rtn# to reset?
Sent from my SPH-D710 using xda app-developers app

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