Develop Bugs

Airave

Hello all. I have seen posts within threads about the samsung airave. I am thinking of obtaining one because a lot of places I go to away from my home don't have good sprint coverage. I am just curious as to how many people have one and how much u paid for the unit ad how much u pay per month. I have seen posts where people got it for free (no monthly and no initial cost) and others that have to pay per month or only paid for the unit. Any insist and help would be appreciated. Thank you in advance.
Sent from my SPH-D700 using XDA App

MedicStuder said:
Hello all. I have seen posts within threads about the samsung airave. I am thinking of obtaining one because a lot of places I go to away from my home don't have good sprint coverage. I am just curious as to how many people have one and how much u paid for the unit ad how much u pay per month. I have seen posts where people got it for free (no monthly and no initial cost) and others that have to pay per month or only paid for the unit. Any insist and help would be appreciated. Thank you in advance.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
It'll only cover your home, and up to 5,000 feet (probably very poor signal outside the 1,000 foot radius). If you signal is poor inside your house, then you can get on for free.

Overstew said:
It'll only cover your home, and up to 5,000 feet (probably very poor signal outside the 1,000 foot radius). If you signal is poor inside your house, then you can get on for free.
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Click to collapse
So I couldn't get one and take it with me to a family members house when I visit and plug into their internet and use it. I would have to leave it at home and only use it there?
Sent from my SPH-D700 using XDA App

Yes, there is a gps chip in the airrave to ensure its not used to get service in an area other than your home.

063_XOBX said:
Yes, there is a gps chip in the airrave to ensure its not used to get service in an area other than your home.
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Really??? Wow!!! Did not know that. In my opionion that's kinda sh**y. But that's just my opionion. Thanks for the info everyone.
Sent from my SPH-D700 using XDA App

I might be wrong but I thought the gps chip is to keep people from using it internationally.
Sent from my SPH-D700 using XDA App

Jesse Buck said:
I might be wrong but I thought the gps chip is to keep people from using it internationally.
Sent from my SPH-D700 using XDA App
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Click to collapse
This too. You have to also have the airave hooked up to a high internet packaged router/modem.

MedicStuder said:
Really??? Wow!!! Did not know that. In my opionion that's kinda sh**y. But that's just my opionion. Thanks for the info everyone.
Sent from my SPH-D700 using XDA App
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063_XOBX said:
Yes, there is a gps chip in the airrave to ensure its not used to get service in an area other than your home.
Click to expand...
Click to collapse
That is not accurate. I have an Airave and I will try to answer all your questions.
On price, the hardware costs $99 retail. As you mention, there is lots of wiggle room there. I called retentions and told them I have no service out my house, which is true, and is why I need the Airave. You have to pay on your credit card upfront but they will give you a $99 statement credit, making it free. Then, to use the Airwave, the feature must be added to you account. It costs $5/month. The rep I spoke to would not wave this fee. I decided to pay it but you could try talking to a few people. They claim they cannot wave it because making calls using the Airave does not count against your minutes and so you have to pay something for the service. This is true, a tleast that it doesn't use your minutes. I never worry about minutes anyway, and I bet a nice rep could wave it, but it really is a good deal for $5/month to go from no bars to full bars in your house.
How does the Airwave work? It is a mini CDMA cell tower that uses VoIP as the backend to connect your call to the phone network. Specifically, the Airwave establishes a secure VPN to Sprint when it is booted, which can take a good few minutes. By default, any Sprint phone can connect to your Airave. You can choose to restrict to certain phone numbers to keep your neighbors from hogging your bandwidth. This is configured through Sprint, not locally on the device. Verizon phones cannot connect. I do not know about Boost or Virgin but I think I read they do not work either.
So why the GPS? While Sprint ideally only wants you using the Airave in your "home" location, the reality is that the GPS is required so that the Airave doesn't
run afoul of the FCC. Broadcasting in the CDMA spectrum must only be done in locations for which Sprint has a license, otherwise laws are broken, and ridiculous fines are theoretically involved. In other words, the GPS is there to keep you from using the Airave in other countries, but it should work most anywhere in the US. Otherwise, a specific "home address" is not being enforced. You can use it California today and Kansas tomorrow and it should work fine. If you do go oversees, I can think of a few cool hacks you could use, including spoofed GPS signals at the broadcast/antenna level using software radio, cutting the GPS output from the chip on the circuit board and replacing it with a microcontroller that just outs NMEA data, custom firmware hacks, the list goes on
The one hack I have done is replacing the stock antenna with a high gain one. I had to get a pigtail and cut the stock antenna "lock" ring with a dremel. I haven't measured the signal gain so I can't really say it was worth it, but it was fun.

emkman said:
That is not accurate. I have an Airave and I will try to answer all your questions.
On price, the hardware costs $99 retail. As you mention, there is lots of wiggle room there. I called retentions and told them I have no service out my house, which is true, and is why I need the Airave. You have to pay on your credit card upfront but they will give you a $99 statement credit, making it free. Then, to use the Airwave, the feature must be added to you account. It costs $5/month. The rep I spoke to would not wave this fee. I decided to pay it but you could try talking to a few people. They claim they cannot wave it because making calls using the Airave does not count against your minutes and so you have to pay something for the service. This is true, a tleast that it doesn't use your minutes. I never worry about minutes anyway, and I bet a nice rep could wave it, but it really is a good deal for $5/month to go from no bars to full bars in your house.
How does the Airwave work? It is a mini CDMA cell tower that uses VoIP as the backend to connect your call to the phone network. Specifically, the Airwave establishes a secure VPN to Sprint when it is booted, which can take a good few minutes. By default, any Sprint phone can connect to your Airave. You can choose to restrict to certain phone numbers to keep your neighbors from hogging your bandwidth. This is configured through Sprint, not locally on the device. Verizon phones cannot connect. I do not know about Boost or Virgin but I think I read they do not work either.
So why the GPS? While Sprint ideally only wants you using the Airave in your "home" location, the reality is that the GPS is required so that the Airave doesn't
run afoul of the FCC. Broadcasting in the CDMA spectrum must only be done in locations for which Sprint has a license, otherwise laws are broken, and ridiculous fines are theoretically involved. In other words, the GPS is there to keep you from using the Airave in other countries, but it should work most anywhere in the US. Otherwise, a specific "home address" is not being enforced. You can use it California today and Kansas tomorrow and it should work fine. If you do go oversees, I can think of a few cool hacks you could use, including spoofed GPS signals at the broadcast/antenna level using software radio, cutting the GPS output from the chip on the circuit board and replacing it with a microcontroller that just outs NMEA data, custom firmware hacks, the list goes on
The one hack I have done is replacing the stock antenna with a high gain one. I had to get a pigtail and cut the stock antenna "lock" ring with a dremel. I haven't measured the signal gain so I can't really say it was worth it, but it was fun.
Click to expand...
Click to collapse
Thank you. Now that makes logical sense.
Sent from my SPH-D700 using XDA App

Emkman- would an airrave be.of any benefit.if you have say half signal at your house? Would sprint give it to me for free it do they only do that if you have no signal? Also are the speeds the same connected to an airrave or different? Thanks
Sent From My Evo Killer!

@emkman
The one hack I have done is replacing the stock antenna with a high gain one. I had to get a pigtail and cut the stock antenna "lock" ring with a dremel. I haven't measured the signal gain so I can't really say it was worth it, but it was fun.
Click to expand...
Click to collapse
but it was fun
Click to expand...
Click to collapse
/high five

I got my Airave for free, and it cost absolutely nothing per month on my bill, i got that waived too. The Airave is assigned a phone number on your Sprint bill, take it wherever you want to, you might have to call Sprint though when you relocate it to get it up and running again, I took mine to my fiancee's house, plugged it in the router, and was able to use it there with no issues.

I have an airave that Sprint gave me for free due to many dropped calls around my house. In my situation it does more harm than good, so it's been unplugged for the last 2 weeks or so. If you're on an airave call, it doesn't get handed off to the real cell tower network. So if you're on the phone and you want to leave your house, too bad. Likewise, if your on a call when you come home, it doesn't hand the active call off to your airave, so if I come inside and go downstairs to my office I drop the call anyway. Also, it only allows 5 or 6 sprint phones to connect to it - and not ones that you choose. So if you have some friends/neighbors with Sprint that come over and they fill up the airave before you do - too bad again. In many cases I had to power cycle the airave to get my own phone to connect again (which takes forever). Sprint also mandates that the Airave be the 1st device behind your cable modem. So if your modem is integrated with your router, WAP, etc... you'll have a problem. There are ways to get it to work behind your own device, but Sprint will always point the finger if you configure it as such (even when there is a known airave outage going on, gotta love scripted tech support). When you combine the fact that I have to quite often power cycle the airave and it sits between the Internet connection and my LAN - I had to kill internet to my house several times a week in order to use the thing.
On the plus side, you get blazing fast 3g speeds through the new generation airave (you damn well better, its your own broadband!) In the case of the smartphone, who cares - just fire up your Wifi. If you have very bad or no cell coverage whatsoever this is probably a very good solution. Personally I find Roam Control to be a better solution for my specific situation.

I am thinking about getting the Airave but this is what Sprint says:
Great news! You will be able to use the AIRAVE Access Point in the areas displayed below. However, there is no coverage for the AIRAVE at this location yet.
Now that is totally confusing! The map shows that I am covered. Guess I need to call sprint.

You actually can limit the users on the airave. I've done it just for that reason. Only my wife and I can use the airave. I believe you can set it by telephone #, look through the manual you will find it.
Edit: you can limit access on www.sprint.com you have to access your account.
insanity213 said:
I have an airave that Sprint gave me for free due to many dropped calls around my house. In my situation it does more harm than good, so it's been unplugged for the last 2 weeks or so. If you're on an airave call, it doesn't get handed off to the real cell tower network. So if you're on the phone and you want to leave your house, too bad. Likewise, if your on a call when you come home, it doesn't hand the active call off to your airave, so if I come inside and go downstairs to my office I drop the call anyway. Also, it only allows 5 or 6 sprint phones to connect to it - and not ones that you choose. So if you have some friends/neighbors with Sprint that come over and they fill up the airave before you do - too bad again. In many cases I had to power cycle the airave to get my own phone to connect again (which takes forever). Sprint also mandates that the Airave be the 1st device behind your cable modem. So if your modem is integrated with your router, WAP, etc... you'll have a problem. There are ways to get it to work behind your own device, but Sprint will always point the finger if you configure it as such (even when there is a known airave outage going on, gotta love scripted tech support). When you combine the fact that I have to quite often power cycle the airave and it sits between the Internet connection and my LAN - I had to kill internet to my house several times a week in order to use the thing.
On the plus side, you get blazing fast 3g speeds through the new generation airave (you damn well better, its your own broadband!) In the case of the smartphone, who cares - just fire up your Wifi. If you have very bad or no cell coverage whatsoever this is probably a very good solution. Personally I find Roam Control to be a better solution for my specific situation.
Click to expand...
Click to collapse

Airrave will go 8,000 square feet. I have the soc on my account. They can power it up that far. I was able to get it free, you can restrict phones in your account settings or keep it open.

Did not work out!
Recieved the Airave tried to make calls but 2 out of 10 would drop after starting the conversation.
Tried to get Sprint Tech to help with FIOS router but to no avail.
Call FIOS but as far as they were concerned I had a 'Great' singnal, which I did.
Just called Sprint to return, I'm in Pgh, PA area.
Hope this helps.
ps-Sprint should take the time to provide instructions to provide info to setup different routers, ie FIOS.

ive seen some misconceptions in this thread.
on sprint.com you can limit and restrict airave usage to only numbers on your account, or just numbers of your choosing.
also on sprint.com you can provision it to broadcast up to 8000 feet. mine works well 14 houses up the block. i dont know how many feet that is.
to who said it doesnt hand off to hard towers, you are correct. mine drops the call on the 15th house. also, when me and the old lady are fighting, and i hear her out on the porch talking **** to her friends, i can unplug it and it drops the call instantly. she hates me.
i have an airave 2 (capable of 3g). i was not charged anything for this. not for the equiptment or the service fee. i was told by a sprint rep that they didnt even have a way to charge for it and it was specifficaly a free item upon approval by retentions. im not sure why one would have to put it on their credit card, doesnt sprint bill to the account for small charges like the supposed 99 dollars?
last point. it is "airave" not airwave.

I heard that they stopped doing the free deal.....but not 100% on that....I got mine for free back about 6 months ago....I never paid a penny nor do I pay $5 a month for it.....but as I said I have heard they changed their policies.....so you may want to check it out first....

My dad got one around the first of january for free. Its not even at his house. My grandmas house burned down last year and he's rebuilding. He just told them he was spending most of his time there and she's down in a deep valley with no service, so they gave him a second one. (for free)
Sent from my SPH-D700 using XDA App

Data is simply unusable for this phone.

first i live in kansas city (sprint headquarter's backyard). the constant switching, roaming, searching or whatever it does just makes this phone hard to use. the phone itself for calling is fine but data is becoming a deal killer here. is this indicative of sprint's network or just that this phone needs an update of sorts. my verizon 3g speeds while never stellar always stays connected and i can at least browse the web or do rhapsody both of which it seems almost impossible on this phone since i've gotten it. i, like many others here want to love this phone but this data thing is a problem.

I'm lucky I live in a good area... AT&T, Verizon, and Sprint are all pretty much on-par with one another. And I haven't experienced it yet (just a few days in here), but the back-up to Verizon is a good thing in a pinch. T-Mobile is even decent here.
Every carrier has parts of the country where it's good, and where it's bad.
That's not an issue with "data is simply unusable for this phone".
I'd be willing to bet dollars to donuts that your data experience would be WORSE with any other Sprint phone in fact. This phone is fast enough to swallow data and turn it around and present it to the user in whatever browser/app quickly enough to create an impression of even faster "data", in my initially-switched-to-Sprint first impression.
Sounds to ME that you have more of a problem with Sprint, in your area. Not the phone.

sadly that may be the case in which no amount of tweaking is going to help. i checked the coverage map and i live in a good to best wimax area. sigh, oh well. i'll give it another week.

Kunji said:
sadly that may be the case in which no amount of tweaking is going to help. i checked the coverage map and i live in a good to best wimax area. sigh, oh well. i'll give it another week.
Click to expand...
Click to collapse
Call sprint and have them refresh your settings. If that doesn't work maybe you got a bad unit

That's why you stick with network with the better coverage in your area, not just buy the phone and expect similar results. Sometimes you just can't have both.
Sent from my SPH-D710 using XDA App

Kunji said:
sadly that may be the case in which no amount of tweaking is going to help. i checked the coverage map and i live in a good to best wimax area. sigh, oh well. i'll give it another week.
Click to expand...
Click to collapse
That sucks, at least SPRINT has a trial period, didn't hurt to try it out.
Sent from my SPH-D710 using XDA App

Before i did anything with the phone after purchasing the phone from Sprint, I did a Profile, then PRL, then Firmware.
I didn't have any data isssues, nor do i have any what so ever, and im inside a building ( casino ) In fact, and this people block everything!
Even called Sprint and was adviced to do Profile first before PRL ect.. any reason why?

This does not seem like it is the network issue it is an issue with the phone. I live in a full coverage area and I am having issues right next to my other line which has the evo
Sent from my SPH-D710 using XDA App

eyecon82 said:
This does not seem like it is the network issue it is an issue with the phone. I live in a full coverage area and I am having issues right next to my other line which has the evo
Sent from my SPH-D710 using XDA App
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Click to collapse
It's most definitely the phone. My EVO performs well, and just for sh*ts and giggles, I scrounged up my old Sanyo flip phone (model PM-8200...before Sprint was with Nextel)....no issues. Even the crappy Sanyo mobile browser works well for its level.

This has been discussed in several other threads - people are having issues with dropped data and slow data. You should probably let Samsung know as they are unaware of any issues (as not enough people have contacted them). My EVO 3D got much better data - same network, same location.
You can call, email or Twitter -
http://www.samsung.com/us/support/owners/product/SPH-D710ZKASPR
The more people that let them know, the sooner they patch this thing and get it fixed. Posting here isn't going to get Samsung's attention as much as direct emails, calls or twitters.
I've already contacted them - they are unaware of data issues with this phone because not enough people are letting them know. If people are willing to post here it would be great if they were willing to drop an email to Samsung.

boe said:
This has been discussed in several other threads - people are having issues with dropped data and slow data. You should probably let Samsung know as they are unaware of any issues (as not enough people have contacted them). My EVO 3D got much better data - same network, same location.
You can call, email or Twitter -
http://www.samsung.com/us/support/owners/product/SPH-D710ZKASPR
The more people that let them know, the sooner they patch this thing and get it fixed. Posting here isn't going to get Samsung's attention as much as direct emails, calls or twitters.
I've already contacted them - they are unaware of data issues with this phone because not enough people are letting them know. If people are willing to post here it would be great if they were willing to drop an email to Samsung.
Click to expand...
Click to collapse
Make sure you speak with level 2 support since level 1 is pretty much clueless

samsung is not listing this model...so i can't use the email option to let them know...strange

Kunji said:
samsung is not listing this model...so i can't use the email option to let them know...strange
Click to expand...
Click to collapse
I used the drop down and selected the SPHd700- and then clarified in my email which model I have.

The modding community will come up with a fix before Samsung even admits to it. They built in sleep to conserve battery, but the data chip keeps using the snooze button instead of getting out of bed.
Sent from my SPH-D710 using Tapatalk

Poor service at home? Free AIRWAVE

Call this #: 866 556 7310
A Sprint representative will pick up directly- no machines.
*edit* If the above number doesn't work out for you, try: 855-790-4878 (thanks coldcaffeine)
http://forum.xda-developers.com/showpost.php?p=25069171&postcount=145
Tell them you've been having problems getting a signal where you live and have to walk around outside to use it.
They sent me a free AIRAVE. I mentioned this to my coworker a few days later and they sent him a free one too
[edit 12-27-11]
Was curious about this myself:
page 6 of Airave FAQs @ nextel.com:
29. Can other Sprint customers use my Sprint AIRAVE?
All Sprint customers with a Sprint phone can use the AIRAVE and benefit from the
enhanced coverage as long as you have not restricted the AIRAVE. However, the
“visiting” customer must have the Unlimited AIRAVE Voice calling Plan on their
own account in order to take advantage of unlimited domestic calling.
30. Can I limit access to my Sprint AIRAVE?
Yes, you can limit access to your AIRAVE device by creating a list of approved
Sprint phone numbers (up to 50 phone numbers). You can create your list by
calling Sprint Customer Service at (866) 556-731
Click to expand...
Click to collapse
[edit 08-18-12]
See following post about how to configure who can access your AIRWAVE (and also to set the zip code for where it will be used):
http://forum.xda-developers.com/showpost.php?p=29087683&postcount=194
[edit 08-18-12]
Some uses report problems with certain websites/ internet connectivity when using the AIRWAVE behind a router.
See following posts for reports/ solutions:
http://forum.xda-developers.com/showpost.php?p=30233927&postcount=206
http://forum.xda-developers.com/showpost.php?p=30234036&postcount=207
http://forum.xda-developers.com/showpost.php?p=30236434&postcount=208
http://forum.xda-developers.com/showpost.php?p=30236557&postcount=209
http://forum.xda-developers.com/showpost.php?p=30403429&postcount=214

This seems a little sketchy... Are you sure they're not charging you a monthly fee?

Master Thief-117 said:
This seems a little sketchy... Are you sure they're not charging you a monthly fee?
Click to expand...
Click to collapse
I'm pretty sure they're not :]
Although they still own it, so once I am no longer using it/ cancel my account they're going to take it back.
My primary device shows:
`Your agreement with us, which started on xx/xx/xx, will be completed on xx/xx/xx.`
The AIRAVE shows:
`You have no agreement or your agreement with us is complete.`

You don't get charged a "service fee" but it is considered a "line" so you are charged the $1.49 "administrative surcharge". Also you are charged electricity every month to fix a Sprint issue.
This is NOT really a big deal, but I estimate you are paying around $30-$36/yr to fix a Sprint problem.

I did this.
I got my new service and part of my house didn't have service and would roam, I was really upset because I really liked the phone and wanted to stay on Sprint.
They offered the Airave and sent it out, service is great. I don't mind paying the 1.49 or whatever if that's true.

Got one after I picked up the evo3d and couldn't get a signal in my house. Now I don't need one I turned it off. For some reason it dosent work half the time.

Well, I hadn't seen this before 10 minutes ago.
I called the direct # in the OP, guy picks up the phone on the first ring.
5 MINUTES later, and I have a new, completely free Airrave being shipped to my house.
Thanks, OP... I prolly never would have even messed with the whole thing if you hadn't made the process so simple.
**** like this is why I love XDA.
Sent from my SPH-D710 using xda premium

I got one awhile ago, no fees or anything. Im sure it uses a fraction of the electricity a light bulb uses. I got one primarily due to basement coverage, but every carrier has poor coverage in my basement.
Its worth it, its tougher to make a deal with sprint when you're in an excellent coverage zone like I am. They told me they don't guarantee coverage indoors bit then they sent me a free airave.
Also your account has to have enough available credit and be in good standing, even though its "free"
Sent from my SPH-D710 using xda premium

I live in a three family home and there are four or five phones in my building in Brooklyn.
As of three days ago we allbjave been having problems with sprint service in a 3 block radius. I called sprint and worked with one of the reps and after a few phone calls she is sending this device to us. It's funny because we have been living on this block for 5 years with sprint and never had a probably and supposedly they don't know what the problem is.

bbedward said:
I got one awhile ago, no fees or anything. Im sure it uses a fraction of the electricity a light bulb uses. I got one primarily due to basement coverage, but every carrier has poor coverage in my basement.
Its worth it, its tougher to make a deal with sprint when you're in an excellent coverage zone like I am. They told me they don't guarantee coverage indoors bit then they sent me a free airave.
Also your account has to have enough available credit and be in good standing, even though its "free"
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I'm in an excellent coverage zone, but Sprint doesn't get service in my basement... T mobile got full bars anywhere in my home.

I've had one for about a year and the 3G version (current offering) has been invaluable to me. My data speeds are 1800-2300 kbps deep within what I'm convinced is a bunker of a basement, texting and voice calls are great, and of course there is a noticeable improvement in battery life as a result.
Downsides include unreliable operation (unit goes offline at times requiring a reboot), incompatibility with texting certain short codes like 1311, and power consumption. It gets pretty warm...
Not worth the regular monthly fee and purchase price; definitely worth when offered as a concession.

I've had two Sprint Airaves, one for Illinois (Verizon Land) and one in South Texas (Sprint Land). I got the one in Texas to try and fix LOS. It only helped my giving a much stronger signal.
If you go this route, get the Airave that has the external GPS Antenna. Airave works best in GPS antenna is in or close to window.
My first Airave didn't have external GPS Antenne, but I was lucky and a window was close to DSL wireless router.
Hope this helps someone.

I live in a rural area where there are no sprint towers anywhere close to me. They sent me one and I have been using it for two years now strong signal no problems, free of charge.

Yea, I can voucher that they'll send one out for free to you if you needed one. It helped in my house so that I'm not always at one bar or searching for signal. Sprint's speed and coverage around my area still sucks in general.

I actually have had both of these devices. The first one was the Samsung Airave that worked decently except it only did 1xrtt data..which blew chunks. I ended up getting the new Sprint Airvana due to the fact the Airave was having issues with my HTC Evo 4G. The Airvana supports 3G data speeds over your broadband connection. Coverage on these devices are actually pretty good. If you call into Sprint Airave department they can acutally change the coverage output on the Airvana so that it covers up to I believe 5000sqft. I actually did this when I lived in a downstair apartment and the phone would disconnect right outside my door...after the update the airvana would go across the street. I would really recommend you get one of these if you have coverage issues...call the department, tell them your issue they will send you one. Also make sure they don't charge you a month fee for it. It should show you getting charged and then credited on your bill. I have a new one coming out next week (lost cables) and hopefully my Epic 4G Touch works well with it.

Thank you so much for this! I just did this and they're sending me one now, too. [=
Sent from my SPH-D710 using xda premium

this might be a noob question but does airwave support 3g or 4g signal?
and i just called and the rep said he need approval from the airwave tech and once he got a approval from the tech and the supervisor which will takes about 2business day then he will send me one.

I can confirm this. I went today to get a new phone and complained about the signal in my town. The manager gave me an AirRave for free. Its a loan since I need to return it if I bail out. I did not have to pay anything for it and they are not going to charge any monthly fee. I even got the activation free!

This is all true, I'm a tech for Sprint, you just have to pay the monthly regulatory fees and taxes(mine is like $1.16). If you end your services you do have to return it, or you will be charged. It is a awesome device. Keep in mind that the airave team is open Monday through Friday 9-9 central time.
Merry Christmas °<
Sent from my PG86100 using xda premium

Yep. called last night and told the guy I was Googling ways to improve my sprint signal and came across some info with the number and decided to call. He asked what was happening and I told him I was getting the roaming indicator alot while at home. Told him I was really happy with my service when I was out running around it just kinda sucked at home. He said OK and set up and order for the air wave. Should have it before too long. Just asked if I had DSL or broadband. Thats it. Took like five minutes total. Thanks a ton for the info.

Speedtest screenshots, and Sprint

If I was to send Sprint speed test screenshots with my phone rooted (TNz Blend ROM) would they say anything?

Imho I don't think it would accomplish anything. I'm guessing your hopes are that sprint will have a visual of what they already know..their data speeds blow. Don't get me wrong, the squeaky wheel gets the oil, but I think sprint would just dismiss it. Especially coming from a "modded" device.
Sent from this phone

patrick_1 said:
Imho I don't think it would accomplish anything. I'm guessing your hopes are that sprint will have a visual of what they already know..their data speeds blow. Don't get me wrong, the squeaky wheel gets the oil, but I think sprint would just dismiss it. Especially coming from a "modded" device.
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Well I couldn't agree more. However, a theme park has moved into my area and during the day I nor can anyone else I know that has sprint send or receive calls or text at least 75% of the time. Also less than dial up speeds during the day. Like .02Mbps to .08Mbps. I the really early morning hours I'be gotten up to 2Mbps, on average 1.30Mbps. I mean my network location works everywhere but where I live... (the crap tower)
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niv3d said:
Well I couldn't agree more. However, a theme park has moved into my area and during the day I nor can anyone else I know that has sprint send or receive calls or text at least 75% of the time. Also less than dial up speeds during the day. Like .02Mbps to .08Mbps. I the really early morning hours I'be gotten up to 2Mbps, on average 1.30Mbps. I mean my network location works everywhere but where I live... (the crap tower)
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I've heard of people successfully receiving one of those broadband powered Sprint mobile extenders...like a mini cell tower powered by your broadband connection (AIRAVE). Just call them, complain that you're having problems with cellular reception in your home and state whether or not the company is planning on implementing any fixes for this situation. They'll probably make you run some diagnostics on your phone but state that a friend of yours was given one of those and see what they say? YMMV
Call this: 866 556 7310
Tell them you have problems with reception in and around your house, and is tired of having to walk mad far to get reception. Ask them if they could supply you with their AIRAVE.

Yea man. An Airave. I actually have 2 of them lol. My house is fine but 30 feet outside of my house or anywhere near that tower I'm toast
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Ok yeah, that's ridiculous. They need to reevaluate that area and upgrade the tower that's being pulled from. There is a section on sprints web page that, once you've put in your zip, will show you tower placement and whether that tower has been or is scheduled to be upgraded. Let sprint know you've noticed this, they want to retain you as a customer, if anything they'll credit you're acct for the inconvenience. I have to admit, they DO have great customer service when faced with a legitimate complaint.
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patrick_1 said:
Ok yeah, that's ridiculous. They need to reevaluate that area and upgrade the tower that's being pulled from. There is a section on sprints web page that, once you've put in your zip, will show you tower placement and whether that tower has been or is scheduled to be upgraded. Let sprint know you've noticed this, they want to retain you as a customer, if anything they'll credit you're acct for the inconvenience. I have to admit, they DO have great customer service when faced with a legitimate complaint.
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Ohhh trust me I've had ohh about 10 tickets open myself. Not to mention others who have called. I've gotten my share of credits also. At one point they apparently had 10 tickets open at once. I've talked to many supervisors and a couple engineers about it. This has been happening since October. They said its been "fixed" 4 times now. I LOL at that
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niv3d said:
Ohhh trust me I've had ohh about 10 tickets open myself. Not to mention others who have called. I've gotten my share of credits also. At one point they apparently had 10 tickets open at once. I've talked to many supervisors and a couple engineers about it. This has been happening since October. They said its been "fixed" 4 times now. I LOL at that
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Haha 10 tix! Outstanding!
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dcxgod said:
I've heard of people successfully receiving one of those broadband powered Sprint mobile extenders...like a mini cell tower powered by your broadband connection (AIRAVE). Just call them, complain that you're having problems with cellular reception in your home and state whether or not the company is planning on implementing any fixes for this situation. They'll probably make you run some diagnostics on your phone but state that a friend of yours was given one of those and see what they say? YMMV
Call this: 866 556 7310
Tell them you have problems with reception in and around your house, and is tired of having to walk mad far to get reception. Ask them if they could supply you with their AIRAVE.
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niv3d said:
Yea man. An Airave. I actually have 2 of them lol. My house is fine but 30 feet outside of my house or anywhere near that tower I'm toast
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Yeah, about AIRAVE, it may boost your singal, but in my case it duplicated my texts or caused some not to go out. I turn AIRAVE off and everything is fine. As soon as it's back on, boom 2,3 copies of the same text come randomly.

Warning about Airave + Galaxy S3

Well now on the Galaxy S3, instead of the text spam commonly know thanks to the Airave garbage connection booster, there is now major text hold back! Usually texts say no sent and spam on most phones with the Airave, but with the S3, you can send texts out perfectly fine, only issue is that the airave will hold your messages your phone is trying to receive anywhere from 30 minutes to 12 HOURS. was texting at 1AM and didnt get my texts until 1PM. I remained only within my house that day with in range of the Airave.
I AM SUGGESTING THAT ALL S3 OWERS WHO ALSO OWN AN AIRAVE, WATCH OUT FOR YOUR PHONE ALL OF A SUDEN GETTING A LACK OF TEXTS/GOING QUIET.
After restarting the Airave, it could take 15-30 minutes, possibly more to receive your texts. Sadly im stuck with the worthless thing on because i have no connection at my house. Im required to keep it on if i want to use my phone for calls and text. >_>
Also, does anyone know a fix?

You could try and ask for a newer model, if they have one. If not, ask for a replacment, you might be paying a fee every month, unless you were able to get out of it like I did. But remember, if you ever are able to stop using it, and they see that, they will charge you. They do give you a certain amount of time to send it back.

That's kind of odd.. U might need a new model or something. I have one at my house I got a few months ago and the thing has worked beautifully for me
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do you have the original Airave or the 3g airvana unit?
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OP, just got my Airave yesterday and it seems to be working. I did have to call Tech support for a setup issue. I mentioned to him that I read that there is a problem with the Airave and text messaging. He told me that the problem can be resolved by calling them and they can "clear" something thus resolving the issue. I hope this helps.

The fix for me was to unplug the airave. Lol.

I can confirm op statement...had this issue number of times already and the latest got me in trouble with the gf.tech support did a reset on their end and is working ok now....previously had the epic that worked super....tech support said it's a known issue and that a software patch is in the works
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I had the original Airave and then got an Airvana when they came out. I have had this same issue on the Airvana with my Evo3D, my S2 and my S3. Happened with the S3 Monday night. Airave tech support has been telling me it's a known issue and a software update is coming for the Airvana since January. What they had me to do fix it is hold the reset button in for 30 seconds and then let go. Supposedly that makes it completely reset and it will pick up any new software updates from Sprint. Doesn't happen very often, maybe 4-5 times this year so far, but it is very annoying. At least the other day I knew there was a problem since I had been texting with 3 people and stopped getting replies. Other times I didn't know until I left the house and got 50+ texts. I have the original Airave still sitting here, I should go back to that since it never caused my any issues. The Airvana has been lots of issues and I don't need the 3G on it since I use wifi in the house anyway.

Theres a newer Airave out, 2.5, that I just updated to, and haven't had an issue at all, knock on wood.

fishingmedic said:
Theres a newer Airave out, 2.5, that I just updated to, and haven't had an issue at all, knock on wood.
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don't mean to hijack the thread but do you mean you updated your existing airave's software?...or you got a new unit sent to you? if you updated the software....how?
To the OP...i have 2 GS3's and both work fine on my airave (text&talk)..my Airave is about a year old...

meccadon123 said:
don't mean to hijack the thread but do you mean you updated your existing airave's software?...or you got a new unit sent to you? if you updated the software....how?
To the OP...i have 2 GS3's and both work fine on my airave (text&talk)..my Airave is about a year old...
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New airave, it's a 3rd gen I believe, Airave 2.5. Little smaller than the 2.0. Not too sure what the difference is, but I had the original airave, then got 2 airvana's from Sprint (for some ridiculous reason) although neither worked well so I stuck with the original one. I called recently because of crappy service (and to see if there was anything new that might work better) and they sent me the 2.5. Check which one you have, IIRC the 2.0 states 2.0 on it and the 2.5 notes 2.5.

wow...thanks man..I must have an original because it doesn't say either..just airvana on the left side(front) and sprint on the right side (front)...hmmm

New model or not it's garbage =p and if you haven't had any issues yet it's probably because you don't catch it as its doing it. Tech support says they can fix it but it lasts only a week or so then back
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ReapersDeath said:
New model or not it's garbage =p and if you haven't had any issues yet it's probably because you don't catch it as its doing it. Tech support says they can fix it but it lasts only a week or so then back
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While I do appreciate your opinion, this is the third airave I've had (been using them for the past 4+ years) and although I did have issues with the second one so I reverted to the original (which worked fine just didn't have data), I've had the latest for over 2 weeks and haven't had one issue. I have 5 lines that connect to it and as I work from a home office, have the airave sitting on my desk and use my phone throughout the day and night to text, make calls, etc, I can tell you that I highly doubt I haven't caught it doing whatever it is it's not supposed to do. But as I appreciate and respect your opinion, I will watch it to make sure it doesn't misbehave :fingers-crossed:
Also, you can contact the airave tech support directly via email and they'll call you back almost immediately. I would recommend it to see if a different tech (assuming the tech you spoke with was actually airave tech and not phone tech support). Their email address direct to their dept is [email protected].

fishingmedic said:
Theres a newer Airave out, 2.5, that I just updated to, and haven't had an issue at all, knock on wood.
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I have this and I have this text message problem.
meccadon123 said:
don't mean to hijack the thread but do you mean you updated your existing airave's software?...or you got a new unit sent to you? if you updated the software....how?
To the OP...i have 2 GS3's and both work fine on my airave (text&talk)..my Airave is about a year old...
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No its a new airave. On the unit itself it will say "Airave 2.5".

TeamERA said:
You could try and ask for a newer model, if they have one. If not, ask for a replacment, you might be paying a fee every month, unless you were able to get out of it like I did. But remember, if you ever are able to stop using it, and they see that, they will charge you. They do give you a certain amount of time to send it back.
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Might want to check your Sprint bill online. Click Show Details And Explanation of Charges under Sprint surcharges and it will say administration fee, that's the fee for the airave. The rep told me there is no way to have this removed due to the system not being smart enough to decipher that it should not be charged so he credited me $50. Worked for me.

I have an airrave and had a messaging issue when I first got my phone, I would get messages anywhere from 1 - 12 hours later, sometimes the same message 3 or 4 times. I thought it could be the airrave, but found out it was the "network vision" updates that were going on. After a week I didnt have any issues. My texts, etc. work fine now.

I also have an Airave and can confirm this problem

I was talking to a rep a few weeks back and they metioned that there was a firmware update specifically designed to address the texting issue with newer phones (aka S3) and the airrave units.
I have a Gen 2 I guess, not newest 2.5 unit but the one before it.
It works 'mostly' fine. I say mostly, because in order for the Airrave unit to work properly it MUST be outside of any firewalls/routers, as the first thing on your ISP's connection.
I'm a network guy so this normally I'd say 'bull****' to, however I tried everything, including a DMZ which should have worked perfectly fine... however for some reason after about a week or so, it would always fail.
I went through 3 units before a tech realized it was not set up per 'spec' and since moving it outside of the router it works fine. (I did try several routers of different makes and several dumb 'switches' as well). The only thing I can think of is that the system on sprints end tries to ping the device and notices an extra hop or something and messes it up.
Since moving it outside the ONLY issue I have with the unit is that it's internal router won't fully send traffic until the device itself has sync'd up with Sprint servers. This means if the power goes out, even for a moment, that I have to wait up to 30 min as the airrave device reinitializes itself. Stupid design imo.. the router should be independent of the transmitter, but oh well, now it's on a rather robust backup battery that can last several hours
My advice to the OP is talk to Sprint and have them verify you're on the newest firmware for your device as well as making sure it's set up properly outside of a network/firewall setup.

DroidGnome said:
I was talking to a rep a few weeks back and they metioned that there was a firmware update specifically designed to address the texting issue with newer phones (aka S3) and the airrave units.
I have a Gen 2 I guess, not newest 2.5 unit but the one before it.
It works 'mostly' fine. I say mostly, because in order for the Airrave unit to work properly it MUST be outside of any firewalls/routers, as the first thing on your ISP's connection.
I'm a network guy so this normally I'd say 'bull****' to, however I tried everything, including a DMZ which should have worked perfectly fine... however for some reason after about a week or so, it would always fail.
I went through 3 units before a tech realized it was not set up per 'spec' and since moving it outside of the router it works fine. (I did try several routers of different makes and several dumb 'switches' as well). The only thing I can think of is that the system on sprints end tries to ping the device and notices an extra hop or something and messes it up.
Since moving it outside the ONLY issue I have with the unit is that it's internal router won't fully send traffic until the device itself has sync'd up with Sprint servers. This means if the power goes out, even for a moment, that I have to wait up to 30 min as the airrave device reinitializes itself. Stupid design imo.. the router should be independent of the transmitter, but oh well, now it's on a rather robust backup battery that can last several hours
My advice to the OP is talk to Sprint and have them verify you're on the newest firmware for your device as well as making sure it's set up properly outside of a network/firewall setup.
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I never went through the router and have never had issues. I don't know why the directions don't say to just install it that way anyways.