Develop Bugs

Desire HTC mail POP/IMAP manual setup not working?

Hi all,
I got my Desire yesterday. It is a gorgeous device, but has one fatal flaw. The POP/IMAP manual e-mail setup in HTC mail is not working.
Gmail or Hotmail work fine - there is no need for a manual setup, the phone does it for you.
But Yahoo, or any other custom mail does not work. When setting up the incoming and outgoing mail server, the phone gets stuck at the incoming mail server setting and doesn't advance to the outgoing server setting as it should.
After you set up the incoming mail server you hit next and the phone checks online and a popup says "Verifying account settings". After this is done, I believe it should advance to outgoing server settings, but it doesn't and gets stuck at the incoming server settings screen...
This is a very fatal mistake and problem - one of the main functions of a smartphone not working...
Can you guys see if it works for you - maybe its only my unit that is faulty?

peterkupcek said:
Hi all,
I got my Desire yesterday. It is a gorgeous device, but has one fatal flaw. The POP/IMAP manual e-mail setup in HTC mail is not working.
Gmail or Hotmail work fine - there is no need for a manual setup, the phone does it for you.
But Yahoo, or any other custom mail does not work. When setting up the incoming and outgoing mail server, the phone gets stuck at the incoming mail server setting and doesn't advance to the outgoing server setting as it should.
After you set up the incoming mail server you hit next and the phone checks online and a popup says "Verifying account settings". After this is done, I believe it should advance to outgoing server settings, but it doesn't and gets stuck at the incoming server settings screen...
This is a very fatal mistake and problem - one of the main functions of a smartphone not working...
Can you guys see if it works for you - maybe its only my unit that is faulty?
Click to expand...
Click to collapse
I got it set it up on my University IMAP fine, I had this issue but just had to change the security type to TSL.

Unfortunately that doesn't work for me...
It is very weird, as the same settings worked with K-9 mail app without any issues...

I got the same issue so I use K-9 Mail instead (which I prefer since it seems to push my emails faster)

I can't get it to sign in to gmail. I have a @googlemail account, and it just fails to verify account information every time. All other mail accounts, Hotmail and proper POP3, work fine.

That's cause you use the Gmail app for Googlemail, not the normal mail app

EddyOS said:
That's cause you use the Gmail app for Googlemail, not the normal mail app
Click to expand...
Click to collapse
I prefer to use the HTC mail widget. Anyway, I got the thing going now, by connecting via imap instead.

I'm in touch with HTC customer service and we're trying to figure out what is wrong. I'll set up a test account for them so that they can test it and see why the e-mail is not being set-up. Will update later...

i set up gmail as an exchange server.. Only done it half hour ago but it should be push now

I'm also having this same issue. (Trying to use SSL.)

Anyone manage to made Yahoo Mail wotking on IMAP? I have an YahooPlus account and I can connect using a WM device, but no chance with Desire [using the same settings as in WN device]. On Desire, it stuck on first step - setting of incoming IMAP mail server, saying each time "wrong username/pw"....

Same issue for me
Same issue for me

Anyone manage to made Yahoo Mail wotking on IMAP?
Click to expand...
Click to collapse
Not IMAP but with POP3, yep. Works flawlessly.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Has anyone sorted this out ? I've having the same issue with the imap setup on my desire. Very frustrating after shelling out for this thing.
Cheers

Have you tried using the stock Android mail app which can be found here:
http://rhedgehog.com/apk/email.apk
I prefer this to the HTC Sense mail app and its much more flexible/configurable during the set-up phase, I had problems with my Uni account swapped to this and no problems since then using IMAP, POP and SMTP

I also have difficulties getting IMAP+SSL to work with the HTC mail application.
I suspect it has something to do with the certificate. The server I'm trying to connect to doesn't have a verified certificate, and you don't get prompted to accept the certificate, as you do if you use the K-9 mail app.

Jesper_L said:
I also have difficulties getting IMAP+SSL to work with the HTC mail application.
I suspect it has something to do with the certificate. The server I'm trying to connect to doesn't have a verified certificate, and you don't get prompted to accept the certificate, as you do if you use the K-9 mail app.
Click to expand...
Click to collapse
I had same kind of problems with Hero after upgrading to android 2.1.
Problem seems to be related to setup procedure. It is not able to prompt certificate acceptance dialog. But if you setup account with address that is not existing or where is not imaps service running it will say that it can't verify account but you are able to continue. After creating account launch mail application, go to settings and put real server name. At this point it will prompt certificate acceptance dialog and after that it is working.

I of course had the same trouble on my Aria but managed to get it working by following these instructions:
first open mail.
enter manual setup.
INCOMING:
as for settings:
protocol: Imap
Email: [email protected]
user name: youraccount
password: your password
IMAP server: imap.mail.yahoo.com
security type: none
server port:143
OUTGOING:
login required is checked
user name: youraccount
password: your password
SMTP server: smtp.mobile.mail.yahoo.com
security type: none
server port: 587
NOTE: if it still wont let you set up incoming server, try first entering in a non-existent server. such as imap.mail.yahoo.commm or something. it will give you an error message but hit continue. NOT OK! from there set up outgoing correctly.
then exit.
then launch mail app and select that account. click menu-more-settings-account settings and enter the correct server address.
hopefully this works for you guys as it did for me.
--Edit--
forgot to add, if possible, make sure wifi is off.

also, I have discovered that htc mail wont log in unless you are SIGNED OUT of your yahoo account everywhere else. i had my laptop automatically loading yahoo's web pasge and i guess it was messing it up. so sign out of yahoo mail before closing your browser.
hope this helps.

sent my yahoo and my talktalk account up on my phone..fine!
HOWEVER!!!!!!!!!!!!
I had to do this on my WiFi as it would not connect over 3G...

Email Accounts

Hi
Still finding my way around my Desire and loving it!
I have a question, I have the following email accounts
hotmail.com
hotmail.co.uk
live.co.uk
I have managed to set up the .com but Im having no luck with the other 2
'Cannot connect to the mail server to verify my account information, server not responding'
The .com worked first time with the port numbers that came up as default.
Can anyone offer any advice?

i am having the same problem with my hotmail.co.uk account have tried the following settings
Incoming.
Protocol - POP
POP server - pop3.live.com
Security type - SSL
Server Port - 995
Outgoing.
SMTP server - smtp.live.com
Security type - TLS
Server port - 25
i only seem to be able to send emails but never can recieve?

[Q] yahoo mail problem [SOLVED]

Hi,
I am trying to add my yahoo account at "mail" on evo.
After entering username and password it says : "Authentication failed. Please verity your usermane/password"
I am entering correct data, tried 100 times but no luck.
I can add my gmail and hotmail accounts but not yahoo.
I found an unsolved threat with same problem:
http://forum.xda-developers.com/showthread.php?t=772009
Your help is appreciated!
Mayur

There's an app for that.
Doesn't help much with the mail apk, but it reads yahoo mail.

Just download the official yahoo mail app or k9 mail tool <- lets you view multiple accounts.

mayurnk said:
Hi,
I am trying to add my yahoo account at "mail" on evo.
After entering username and password it says : "Authentication failed. Please verity your usermane/password"
I am entering correct data, tried 100 times but no luck.
I can add my gmail and hotmail accounts but not yahoo.
I found an unsolved threat with same problem:
http://forum.xda-developers.com/showthread.php?t=772009
Your help is appreciated!
Mayur
Click to expand...
Click to collapse
I had the same problem about a month ago and did this when setting up my yahoo account:
YAHOO IMAP
Incoming IMAP Mail ServerSetting :
User Name : [email protected]
Password : your email password
Incoming Mail Server : imap.n.mail.yahoo.com
Mail Box Name : Yahoo IMAP
Mail Box Type : IMAP
Security (Port) : Off
Port : Default
That should get you back up and running. This way you dont have to download an app, this will just work with stock mail. This will work cause I just did this this morning cause my yahoo wasnt working. Hope this helps.

I've had the same problem and I used the info from the post above but I had to change the incoming server settings for some reason.. I had to use android.imap.mail.yahoo.com... and I've also gotten it to work when I was on a different ROM by using imap.mobile.mail.yahoo.com.. So just try a few variations if the specific settings above dont work...

Adam1422 said:
I had the same problem about a month ago and did this when setting up my yahoo account:
YAHOO IMAP
Incoming IMAP Mail ServerSetting :
User Name : [email protected]
Password : your email password
Incoming Mail Server : imap.n.mail.yahoo.com
Mail Box Name : Yahoo IMAP
Mail Box Type : IMAP
Security (Port) : Off
Port : Default
That should get you back up and running. This way you dont have to download an app, this will just work with stock mail. This will work cause I just did this this morning cause my yahoo wasnt working. Hope this helps.
Click to expand...
Click to collapse
Thanks Adam1422
Incoming mail settings worked, had to google for outgoing server settings.
Outgoing server settings
[X] Login required
Username: [email protected]
Password: ******
SMTP server: android.smtp.mail.yahoo.com
Security type: <none>
Server port: <default>
I did'nt want to download app from the market, stock app is perfect for me, still wondering why automatic setup did'nt work for yahoo.

Oh yeah, didn't work for me either, had to use yahoo mail app. I think it drains my battery though.
Swyped from my sexy EVO.

@Outlook.com email

I just snatched a outlook email, and I was trying to sync it to the native email client and for reason it doesn't work. Has anyone else had this problem?
Sent from my Galaxy Nexus using xda app-developers app

ferndom said:
I just snatched a outlook email, and I was trying to sync it to the native email client and for reason it doesn't work. Has anyone else had this problem?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Oh yes, I spent over an hour online trying to make that work, and even called up my school's tech support desk. No luck.
I tried on the droid email app, another one I can't remember, and k-9. I couldn't make it work. I eventually synced it to my gmail, tagged all the mail coming in TO that address into it's own folder with a filter to bypass inbox, they have settings and whatnot for all that, you'll also be able to send email as that email address without logging into outlook. I haven't tried that last part on the native, I've just been using k9. It's like I have two separate email addresses in one app,

I have a hot mail alias still in outlook dunno if it matters but I used under domain \[email protected] and for server m.hotmail.com which the email app changed to snt-m.hot mail.com.
Also this is configured as exchange.
Anyhow its working.

ok, here is the solution.....
Add email account
First type in your new renamed email address : emailaddress @outlook . com and password : your password.
Hit next and select POP.
Now follow the settings below.
Incoming settings:
username: emailaddress @ outlook . com
password: your password
pop3 server: pop3.live.com
port: 995
security type: SSL/TLS
Delete email from server: never
Outgoing Settings:
SMTP Server: smtp.live.com
Port: 587
Security Type: STARTTLS
Require Sign-in: YES
Username: same as username above
Password: same as above
VOILA !!!!
hit "thanks" if it works.., its free

Cannot connect to my exchange email - thoughts?

I cannot seem to get my corporate email setup on my new G4. We switched to office 365 awhile ago and there were some issues getting migrated over, but we identified the (silly) issue and it seemed to be no big deal. On my S4 that I just came from, as well as my N7 2013, I would put in my
username: \myusername
server: outlook.office365.com
domain: didn't have to type it in after the switch but for the same of argument its "MyDomain"
connect: SSL
port: 443
client cert: none
G4 exchange account asks for all this, I put it in, it says login failed. tried a bunch of different ways including inputting the domain name, have @Company.com after the username, domain\username, etc etc and so far no dice. I use the phone 50% for work so need to get it resolved asap, I'm assuming it is something really simple that I am missing.

Norcalz71 said:
I cannot seem to get my corporate email setup on my new G4. We switched to office 365 awhile ago and there were some issues getting migrated over, but we identified the (silly) issue and it seemed to be no big deal. On my S4 that I just came from, as well as my N7 2013, I would put in my
username: \myusername
server: outlook.office365.com
domain: didn't have to type it in after the switch but for the same of argument its "MyDomain"
connect: SSL
port: 443
client cert: none
G4 exchange account asks for all this, I put it in, it says login failed. tried a bunch of different ways including inputting the domain name, have @Company.com after the username, domain\username, etc etc and so far no dice. I use the phone 50% for work so need to get it resolved asap, I'm assuming it is something really simple that I am missing.
Click to expand...
Click to collapse
What app are you using? I also use my G4 for work email and I use gmail. Works fine, but we don't use 365 just our exchange servers.

Had the same issue coming from Note 3 to G4. Try removing the backslash from your user name. Leave Domain blank

failsaf3 said:
Had the same issue coming from Note 3 to G4. Try removing the backslash from your user name. Leave Domain blank
Click to expand...
Click to collapse
just trying to add an exchange account sync to get my calendar/contacts/email/etc, so under Setting -> Accounts -> Add Account -> Exchange is the process i used (and have always used). I get taken to the same menu if I go into the app drawer and open the "Email" app and select Microsoft Exchange when the option pops up upon opening.

Norcalz71 said:
just trying to add an exchange account sync to get my calendar/contacts/email/etc, so under Setting -> Accounts -> Add Account -> Exchange is the process i used (and have always used). I get taken to the same menu if I go into the app drawer and open the "Email" app and select Microsoft Exchange when the option pops up upon opening.
Click to expand...
Click to collapse
Stock email is trash. Use gmail.
Install this : http://www.apkmirror.com/apk/google...ge-services-6-5-1520254-android-apk-download/
Make sure you have unknown sources checked. Try again after installing, make sure to restart gmail if you have it open.

Norcalz71 said:
just trying to add an exchange account sync to get my calendar/contacts/email/etc, so under Setting -> Accounts -> Add Account -> Exchange is the process i used (and have always used). I get taken to the same menu if I go into the app drawer and open the "Email" app and select Microsoft Exchange when the option pops up upon opening.
Click to expand...
Click to collapse
We also use outlook.office365.com. On my Note 3 I had to list a user name and domain.
Example (on Note 3):
Username: \John.doe
Domain: companyxyz.com
connect: SSL
port: 443
client cert: none
When I moved over to G4 I had to set it up like this:
Example (on G4):
Username: [email protected]
Domain: (leave blank)
connect: SSL
port: 443
client cert: none

failsaf3 said:
We also use outlook.office365.com. On my Note 3 I had to list a user name and domain.
Example (on Note 3):
Username: \John.doe
Domain: companyxyz.com
connect: SSL
port: 443
client cert: none
When I moved over to G4 I had to set it up like this:
Example (on G4):
Username: [email protected]
Domain: (leave blank)
connect: SSL
port: 443
client cert: none
Click to expand...
Click to collapse
Thank you, this managed to get it to connect. I'll have to check and see that it is syncing properly. The problem before when we switched over was the "" before the username - without it I could not sync global address book contacts.
Also noticed that it has randomly decided to nickname some of my gmail contacts and lists their nickname instead of full name under contacts...frustrating...

'Cannot check the validity of server error' message
I'm having the same trouble getting my Office365 exchange email set up on my new G4; it was so simple on my Galaxy S4 and prior to that my Motorola Droid X.
I've tried all the permutations of setting suggested here but I get stopped with security warnings starting with:
"Cannot check the validity of server" and it tells me if I go on there could be security issues. Even if I select OK, it says it can't connect to server.
Any ideas? I'm not conversant with the security certificate stuff.
Thanks,
Gerry E.
Norcalz71 said:
Thank you, this managed to get it to connect. I'll have to check and see that it is syncing properly. The problem before when we switched over was the "" before the username - without it I could not sync global address book contacts.
Also noticed that it has randomly decided to nickname some of my gmail contacts and lists their nickname instead of full name under contacts...frustrating...
Click to expand...
Click to collapse

I got tired of all the Exchange implementations that always failed.
I switched to Nine a long time ago...avoids all these headaches and works perfectly.

First of all try this:
server: www.office365.com, not outlook.office365.com
I recommend you install the latest Exchange Services by Google..
The stock one is messed up. Disable it when you're done setting up your email using Google's Exchange Services.
Worked for me.