Develop Bugs

Heat Haze On Most of Front Screen Anyone else seen this ?

I have a strange issue with my touch pro2 which i have never seen before on any of my previous phones i.e. TYTNII / Vario II etc,
If i hold the phone horizontal to the eye then i can see a kind of heat / rainbow haze covering the middle of the screen apart from about a 1cm clear part going all around to the edge. So basically the middle part. You can only see this in certain light or looking closely with the phone titled horizontally to the eye. I have taken the screen protector off to ensure it is not this reflecting and it is still there with this removed.
I cant see that this is normal, the phone only gets used for the normal stuff like internet sharing, calls, music streaming etc.
any help appreciated before i give mobile phones direct or HTC a call.
Thanks

noticed the same on mine mate, can't say it affected anything so wasnt really bothered with it.

I can only see it in artificial light but surely this cannot be right ?
it looks as though it has over heated or something.
Waiting on a call from Both HTC and Mobilephonesdirect see what they say.

I have attached a screen shot so everyone can see, pic taken with my trusty Kaiser.
This has had the screen cover from day one and never been near any water.
Any thoughts.

I´ve heard before of this behaivour
Here a Rapahel with sometinhg similar
Not sure what is really causing it

is that your phone ? are you getting it repaired ?
very weird problem..

Wow. That is wild. I have never seen such a thing. Good luck with that.

I have seen similar in the past but only on my tytn which I replaced the screen on,
it did disappear after a few days of it being there tho,
if you still have your screen protector on have you tried removing it?
orb3000, could you edit your image and make it a little smaller? it took over the screen lol
Cheers Steve

I had this with my axim 50v. It was caused by pressure on the touchscreen, in my case caused by the belt pouch i kept it in. It didn't do any damage and cleared up if the device was left for a while without anything pressing onto the screen.
If u keep the phone in ur pocket then try carrying it screen side out (ie, not towards ur body)

it looks as though there is some sort of air or moisture between the outer screen and the inner as if i press on a corner i can see the haze move. So looks as though somehow it has come off of something if that makes sense....
have now emailed HTC and will see what they come back with, left a voice mail and emailed mobilephonesdirect and heard nothing from them. Shame really as thought they were a good company. Always the same though good at taking the money never good at supporting, so true for a lot companies these days.
Thanks

to me it really just looks like excessive area pressure over time, displacing the goo in the touchscreen. (at least i think there is goo in them seperating the sensing layers)

not been pressed against anything only in the belt clip it comes with. never had any of this with my previous phones and my kaiser is still ok 2 years after buying it. Seems a bit of a design flaw.

I had this problem with my Kaiser. Must be someting to do with the touch layer. Never fixed it as it was not a problem under normal light and when u see the phone in a normal angle. (Not to diss your problem report hehe)

It can really stand out in certain conditions, I will see what HTC say as I have emailed them the picture. Its and expensive item which something like this should not happen.
when you press the corner of the screen the haze/rainbow effect moves so it is definately something that has come away but underneath a few layers.
When i get a response i will post it here as maybe of use to others.

HTC's official response, this phone like my TYTnII has only been used in the belt clip and yet apparently this is my fault due to much pressure!?! Which of course is utter rubbish.
Quote from HTC.
Thank you for contacting HTC Technical support Centre.
The device needs to be examined under our Engineers to determine whether it'll be treated as IW or OOW case. But from our experience, we can tell that it's Newton ring which is OOW case. You'll be receiving an email from the RC to tell you how much it costs to get repaired. You can choose whether to pay or to reject the quotation and if you reject it you'll only pay for the diagnostic fees and the courier and both takes up to 15 pounds.
In case you needed any further assistance, please do not hesitate to contact is on our Hotline, < 0845 890 0079 >, or visit our Website, < www.htc.com >.
Respects and Regards;
HTC Technical Support Team

After sending my phone back to HTC they have repaired this within the warranty so free of charge, in fact they have sent me a new phone i think as all imei numbers have changed and rom is newer.
There was obviously something wrong with the phone for it to go like it did.

Awe, shoot. I was hoping the Touch Pro 2 to not have this problem. It is called the newton ring and virtually every HTC device gets this problem. It is INDEED a problem, and it even voids your warranty at time.

Newton Ring?
Are you saying that it does VOID your warranty. Mine started doing this and quickly has now covered all the screen but the edge all the way around. I am going to call repair center tomorrow and find out for sure.
I will post their response to my call.

HTC did replace the phone, in fact the one they sent out done the same thing within 4 weeks so i sent this one back as well. They repaired this one also, although they just replaced the screen this time. At present a few months down the line i have not had the newton ring back.
I wont be buying another HTC phone now based on the awful problems I have had with this TP2, i am now on my 3rd. I have had HTC phones for the past 6 years and never had an issue like this.
HTC have become very sloppy lately in quality when releasing phones. Hopefully this will change.

Argh. Mine just hit this 2 days ago. I've owned it since October.
It's almost a perfect rectangle with a 1cm border except for the bottom where it's maybe 2mm from the screen edge.
I'll be bringing it back to a Verizon store and hopefully they'll swap it out.

spot like dot inside touchscreen?

Hi,
I've just had my HTC Desire for about a week and its been working fine, however i have just spotted a concerning water dot-like spot inside my touchscreen but its not affecting anything i do when i use it. I have not dropped it at all or done anything malicious so i'm assuming it was already there from the start. I don't have a screen protector yet but will be receiving it in the next couple days.
here it is > http: //i41.tinypic.com/2h2nsbb.jpg (remove space)
it might be hard to see but its there.
Does anyone know how i might clear that up or should i just leave it since its not really effecting the touchscreen. i'm not sure if i should get a replacement
Any suggestions welcomed.
cheers

I would insist on having it repaired or replaced from where ever you got it from. I'm guessing there is no obvious damage to the top of the screen?

Yeah, that would do my head in! A screen protector may well render it invisible though.
I would contact the provider and insist on a replacement. I would just say there is a mark on the inside of the screen, I wouldn't mention water if I were you, just to be on the safe side, it's one of those things where the conversation could get irksome.

Cheers for the replies..
I will see what 3 can do as i bought it on a PAYG. You can bearly see it until you look closely near light, thats why i only just noticed it yesterday.
No damage at all to the top screen let alone the phone. It still looks brand new. AMOLED screen is faultless and everything works fine.
I reckon it'll be annoying to get this replaced as they have limited stock but i'll see what 3 would suggest me to do when i go there tomorrow..

[Q] Yellow Spot did it disapear on your device?

So, some One X owners got thoose yellow spots, at some devices they disapear after some time, for you, too? If yes please tell us how long it takes for you.

I started with 2 spots and now, 5 days and around 10hr screen time later, one has disappeared. The other one is still visible so I'm thinking of returning the phone for a new One X

Just noticed that min yellow spot on the bottom (in place of the whole dock bar) starts to disapear. Seems really to be the glue (like Organofunctional Silane Z-6011) on iPhones. I will watch and reprot if it totaly goes away

I had one in the top left corner. After 10hours or so it's completely gone
Sent from my HTC One X using XDA

I had a couple of yellow spots on my phone from day one (had it a few days now), most are not noticeable anymore (bottom right of the screen for example). However the one on the bottom left doesnt seam to be fading at all to me.
http://vm1.drefsab.co.uk/phone/IMAG0101.jpg
http://vm1.drefsab.co.uk/phone/IMAG0102.jpg
Is this normal and should it still fade or do you guys think I should be asking three for a replacement (want to do it in the 14 days returns policy if I have to do it to make things simple).
(I've emailed three the pictures asking them about getting it replaced).

Drefsab said:
I had a couple of yellow spots on my phone from day one (had it a few days now), most are not noticeable anymore (bottom right of the screen for example). However the one on the bottom left doesnt seam to be fading at all to me.
http://vm1.drefsab.co.uk/phone/IMAG0101.jpg
http://vm1.drefsab.co.uk/phone/IMAG0102.jpg
Is this normal and should it still fade or do you guys think I should be asking three for a replacement (want to do it in the 14 days returns policy if I have to do it to make things simple).
(I've emailed three the pictures asking them about getting it replaced).
Click to expand...
Click to collapse
Get it replaced mate, I've got two yellow,more like swipe marks than spots, on the bottom right of my screen as I look at it and they are really obvious. I've rang o2 and I'm getting a doorstep exchange on Tuesday,which will be a week to the day I got the phone, and there is no sign of them fading. I ordered online hence the exchange. It's pot luck for me whether I get one without the yellow spots but I'll keep exchanging until I do coz I love the phone otherwise.
Sent from my HTC One X using xda premium

yup its the same for me I will just pester them and keep asking for exchanges until I get a good one. I was hoping it would fade and its been really annoying because I want to unlock the bootloader etc but didnt until they faded just incase. As I bought online it should be ok to swap hopefully, im wondering if they will let me take it to a store as then I can stay in the shop until they find a good one.

Drefsab said:
yup its the same for me I will just pester them and keep asking for exchanges until I get a good one. I was hoping it would fade and its been really annoying because I want to unlock the bootloader etc but didnt until they faded just incase. As I bought online it should be ok to swap hopefully, im wondering if they will let me take it to a store as then I can stay in the shop until they find a good one.
Click to expand...
Click to collapse
O2 told me I couldn't do that because I didn't purchase it from the shop,but it won't do any harm to try.
Sent from my HTC One X using xda premium

I have a yellow spot on the bottom left. After 1 day's use it's already significantly less obvious.
I wouldn't bother exchanging handsets until at least a week or so, as the chances are the spots go away on their own.
I hope they do just fade away!

I've had this one since thursday day, and used it a lot since I got it the others on the screen faded but this hasnt changed at all.

Mine are almost completely gone after only a few hours. I had a really bad one in the bottom left, and then another in the bottom right and top right.
I may have sped up the process by having the backlight on 100% for a while when I was doing screen tests.
I can just about see when the brightest one was now, but I have to be looking for it, on a uniform white screen. Otherwise they have gone.

Acknowledgement from HTC
http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aeco&TNo=&ID=201204180041

HTC One X Yellow Spots/Tint help!

Few weeks ago, I purchased HTC One X without warranty, then after few days I rooted it, and unlocked bootloader but didn't installed any custom ROM, then after a day there were yellow spots/tint appearing on the top of my screen, even I didn't dropped my phone.
Please help me xda-developers, admins, members
how to fix it or tell me the real solution of this problem facing many people including myself.
Please help me!!!

How do you buy a phone without warranty? Isn't it a consumer's RIGHT?

CAPSGUY said:
How do you buy a phone without warranty? Isn't it a consumer's RIGHT?
Click to expand...
Click to collapse
I purchased the used version without warranty. Please tell me the solution of spots!

Fayzann said:
I purchased the used version without warranty. Please tell me the solution of spots!
Click to expand...
Click to collapse
Put the screen on full brightness and leave it on overnight.

JJbdoggg said:
Put the screen on full brightness and leave it on overnight.
Click to expand...
Click to collapse
Thank you so much sir, I will try this and should I check the option for never on the sleep time?

JJbdoggg said:
Put the screen on full brightness and leave it on overnight.
Click to expand...
Click to collapse
I have a question, what will happen if making brightness full and leaving it overnight? does it makes some difference to the LCD? or does this works?

nothing will help you trying to get rid of those yellow spots. They appear when phone gets warm and they disappear when phone gets cool, the only way to remove yellow tint is to send it back for a repair.
BTW, used phones got warranty too. But you have to have INVOICE/RECEIPT - any prove that you bought it in a legal way. Buying used phones is legal, but you should get some sort of proof.
If you are without warranty there is a posibility that you got your phone ilegally (stolen/ditched batch).
And one more thing - there are two types of HTC One X out there
1) TRADE ones - usualy they are cheaper with more problems (screen, yellow spots, bad tegra chip, hot as hell) and are usualy sold WW mostly via internet. Usualy they are some sort of "not so good at quality control but we (htc) need money so lets sell them for a lesser amount of money".
2) SELLING ones - they are more expensive and sold by official HTC distibuters and carriers. They have outstanding performance and build quality due to good quality control. But remember, some of SELLING ones can end up with TRADE batch so some might be lucky (I am sorry but AMAZON, EBAY, EXPANSYS have the TRADE ones so you will most likely have some problems with the phone.)

miHah said:
nothing will help you trying to get rid of those yellow spots. They appear when phone gets warm and they disappear when phone gets cool, the only way to remove yellow tint is to send it back for a repair.
BTW, used phones got warranty too. But you have to have INVOICE/RECEIPT - any prove that you bought it in a legal way. Buying used phones is legal, but you should get some sort of proof.
If you are without warranty there is a posibility that you got your phone ilegally (stolen/ditched batch).
And one more thing - there are two types of HTC One X out there
1) TRADE ones - usualy they are cheaper with more problems (screen, yellow spots, bad tegra chip, hot as hell) and are usualy sold WW mostly via internet. Usualy they are some sort of "not so good at quality control but we (htc) need money so lets sell them for a lesser amount of money".
2) SELLING ones - they are more expensive and sold by official HTC distibuters and carriers (I am sorry but AMAZON, EBAY, EXPANSYS have the TRADE ones so you will most likely have some problems with the phone.)
Click to expand...
Click to collapse
I got S720e version, OK then I will buy a new phone which will be official one, Tell me which is better Galaxy s3 or One X?

Two types of HTC One X (mostly quality control)
Delete please

I got a yellow tint at the top of my screen about two weeks ago after having my One X for about 4 weeks. I noticed the phone was getting hot with just about anything I did i.e. using Facebook. I downloaded Dead Pixel Detect and Fix off Play Store, set the colour to yellow and put it on full brightness overnight. I also pressed gently on the affected area with the yellow tint and that helped "massage" the tint away a bit. The next morning it had pretty much gone and stayed away since.

Harrysoon said:
I got a yellow tint at the top of my screen about two weeks ago after having my One X for about 4 weeks. I noticed the phone was getting hot with just about anything I did i.e. using Facebook. I downloaded Dead Pixel Detect and Fix off Play Store, set the colour to yellow and put it on full brightness overnight. I also pressed gently on the affected area with the yellow tint and that helped "massage" the tint away a bit. The next morning it had pretty much gone and stayed away since.
Click to expand...
Click to collapse
OK, Now I have downloaded "Dead Pixel Detect and Fix" from Play Store, now what should I choose? There are 2 options.
"Fix It" and "Colour"
what should I do next to resolve yellow spots?

was ur issue resolved?

I had two one xs and both had yellow spots. In both phones it went away on its own.

Yellow Tint
I too had the Yellow Stains on the screen. Resolution "HTC replaced the screen". However they took 3 weeks for replacement as the parts were not available. Contrary they provided me +1Month of warranty on the phone.
I am using the replaced screen for 3 weeks now and i see a Yellow spot on the right bottom corner. Will be giving this to the service centre again this week.
I came to this forum to know why the spots occur in first place
---------- Post added at 09:18 PM ---------- Previous post was at 08:53 PM ----------
I too had the Yellow Stains on the screen. Resolution "HTC replaced the screen". However they took 3 weeks for replacement as the parts were not available. Contrary they provided me +1Month of warranty on the phone.
I am using the replaced screen for 3 weeks now and i see a Yellow spot on the right bottom corner. Will be giving this to the service centre again this week.
I came to this forum to know why the spots occur in first place

had the yellow spot bottom left of screen, fridge trick seemed to work for a very short time, then I came to the fix (for me anyway) I had a rubber type skin/cover on the phone, I took it off and within an hour the yellow dot had disappeared, this may sound basic, but those of you with a protective case and a yellow dot, simply try it and see.

Yellow spot on screen

I have a yellow spot on the screen much like this post
It gets worse when hot and has a slight tint when colder. Should I return the phone to HTC for repair?
Does anyone else have it? Saw someone here have it

Mine went away after a week or two.

Did you do anything specific to make it go away?
I'll wait a week. I already opened a ticket with them.
Note: if your device is not received at our repair center within 30 days, the repair order will be closed

That's most probably the glue used to stick the LCD.

You know how to make it leave? It gets really bad on high heat...

Did you try what was suggested in the first link you posted in the OP?

few devices have a problem of this yellow spot so u can send it to service centre