[Q] Need Assistance in getting HTC DHD up and running - Desire HD Q&A, Help & Troubleshooting

Hi folks,
My phone details are as below -
ACE PVT SHIP S-ON RL
HBOOT-2.00.0027
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Sep 7 2011, 19:06:24
Phone Current Possible specs -
Android Version - 2.3.5
HTC sense version - 3.0
software number - 3.13.720.2
Kernel version - 2.6.35.10-g931a37e - (Not sure about this one)
baseband version - 12.65.60.29U_26.14.04.28_M
Build number - 3.13.720.2 CL208029 - (Not sure about this one)
Here is the situation -
My Non-Rooted HTC DHD somhow got stuck yesterday morning, after i woke up. No idea why it happened and everything. I tried pulling out battery and restarting, also tried recovery but not help - it was stuck on 'HTC - quitely brilliant' splash screen.
So I went ahead and tried to factory-reset it from Vol-Down + Power button. The process rather ended quickly than anticipated (I have done this earlier once so know that it cant be so fast). Post this, after every reboot now, the phone takes very long on splash screen, and eventually goes up to HTC wallpaper (the colorful one) but no controls are loaded and nothing happens (not even any error message). it cant be shut down unless i pull out the battery.
So after this has happened, i also tried to see what happens in HBOOT -> FastBoot -> BootLoader and it showed me this error -
SD Checking ...
Loading ... [PD98DIAG.ZIP]
No Image!
So assuming that perhaps I need the correct ROM file, I started looking up on forums and tried below 2 RUU EXE files (with HTC Stock ROMs)-
1. RUU_ACE_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed.exe
2. RUU_ACE_Sese30_s_htc_wwe_3.12.405.1_radio_12.65.60.29_26.14.04.28_m_release_225512_signed.exe
Well after running the first RUU.exe, I got a little wiser (I guess!) and understood that the RADIO version for RUU should match with my phones RADIO. So i tried the second one, which made me further wiser and i understood that the ROM Version in RUU should also match my phones current version.
Now after all this knowledge, when I tried to found an RUU/ ROM with
3.13.720.2 and Radio v 26.14.04.28_M, I am not able to get any file which suits my need.
1. Can someone please help me to understand, which ROM can be used to restore my phone to working condition (and if my analysis so far is correct or not)?
2. What would be the correct way to restore my phone to working condition, if I am doing something wrong?
PS: As of now, I just want to get it up and running w/o Rooting, if possible...
Thanks for helping me out -
~The431001

No replies yet? is my question completely wrong??
Pls help guys....

Your handset's firmware is 3.13.720.2, you tried to restore using 1.32.405.6 & 3.12.405.1
You will run into a few issues here.
Firstly your firmware indicate your not on a WWE (World Wide English - HTC Generic) firmware, the x.xx.720.x in your firmware shows this.
Secondly your firmware version is higher than that your trying to restore to. i.e. 3.13.xxx.x as apposed to 1.32.xxx.x & 3.12.xxx.x
Because of those factors you cannot restore using those methods. You need to find a matching firmware to restore.
AFAIK this firmware isn't publicly available. I'm afraid your only option at this juncture is to contact HTC or your retailer and get it repaired under warranty.

Related

[Q] Can I recover to factory from "bricked" ROM?

Hello,
I'm posting a new thread as everything I've seen (naturally) refers to rooting and flashing with custom ROMs etc. I merely want to recover to factory status in order to regain use of my Desire!
I bought an unbranded HTC Desire in July in New York. I'm now in Zambia until end November for work so can't go back to shop. My Desire got the OTA update to Android 2.2 and was working just fine. I've never rooted or flashed it.
But now it's not booting - white screen with HTC, one buzz, then nothing - have to pull battery to stop it. Sometimes it gives seven buzzes.
I have started it into Fastboot and connected USB, confirming USB connectivity using "fastboot devices" from my PC.
But running downloaded RUU from PC gets 170 USB connectivity error. Using adb also won't connect.
I (for now) don't want to root it, I am happy to flash it with the original WWE ROM to restore the phone to factory. Can I do this by putting a PB99img.zip on the SD card? Must I use a goldcard?
Most online guides (though excellent) are for rooting or rooted devices and custom ROMS. I'd greatly appreciate some advice on how to proceed to simply restore my Desire to factory ROM.
Current ROM settings:
BRAVO PVT1 SHIP S-ON
HBOOT-0.92.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-.509.00.20
Jul 23 2010, 16:46:44
What's my best way forward (well, back, actually)?!
To answer your question simply: yes you can just use the zip file, if the ruu doesn't work. Whether you will need a goldcard or not is relying on whether your phone is branded.
If you see any carrier stuff it is definitely branded, but to be sure you can post your software number here
mortenmhp said:
To answer your question simply: yes you can just use the zip file, if the ruu doesn't work. Whether you will need a goldcard or not is relying on whether your phone is branded.
If you see any carrier stuff it is definitely branded, but to be sure you can post your software number here
Click to expand...
Click to collapse
Thanks for the reassurance, mortenmhp. My phone is unlocked, carrier free - I bought it in a reputable retailer in New York and happily used it with US, Irish and Zambian SIM cards before it went wobbly on me.
Now, the question is - which ZIP file is best. I've seen several different ROM offered in a PB99img zip - any suggestions on the best, vanilla ZIP to use?
If that succeeds, and I get Android up and running on my Desire, am I safe in assuming that I can then run an RUU executable to fully restore the HTC factory ROMs??
Best regards and thanks,
Ronan
Hi,
ok, success with PB99IMG.zip though the restarts and hangings and 7-vibration boots are still happening. Connecting via USB is problematic. But Android is back on the phone and that's progress!
Trying to upgrade now to a HTC ROM using:
RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4.05.00.11_release_122704.exe
but getting 170 (USB Connection) errors. This, despite successful HTC Sync and again confirming USB ok in Fastboot mode.
Any suggestions on how to overcome this and RUU the device?
Or should I try OTA using WiFi directly from the device?
Thanks!
Ronan
The ZIP files on Shipped-ROMs.com are 1.21 ROMs so you won't be able to put 1.15.405.4 on it as it's older than the one that's on it...you can only put a newer ROM onto the phone (e.g. 2.10.405.2)

[Q] Please help with unroot

HELP!
I rooted my phone using unrevoked forever and now that I want it back to stock I'm unable to do so. I have been searching and trying stuff for a week now with no results.
I have a Norwegian (english display language) not locked HTC Desire.
Hboot v: 0.97.0001
I constantly keep getting "wrong bootloader version" (error 140).
I have tried using the method from android modaco com (cannot post link, not allowed )
1 Make sure your goldcard is in your phone (If Required)
2 Turn your Desire on
3 Connect it to a Windows PC
4 Run the HTC RUU
5 Let it run
6 & YOUR DONE!
(without gold card).
I think the problem is that I'm using wrong RUUs, but I cannot seem too find the right one.
Can anyone help me?
PS: If you can supply a step by step guide I would be very grateful. I don't have a lot of experience with this sort of thing.
forgot to mention.
I have s-on
What ROM was on the phone when you first got it?
When I first got the phone was just after release though I don't remember the version. I rooted the phone last week so it hasn't been that long since I last did an update.
Without knowing the version there's no way of knowing what RUU you need. The only thing you can try is:
1. Make a gold card:
http://android.modaco.com/content/software/308798/pc-application-goldcardtool/
2. Downgrade to an earlier HBOOT:
http://forum.xda-developers.com/showthread.php?t=768256
3. Flash the latest WWE RUU (2.29.405.5)
http://www.google.co.uk/url?sa=t&so...cZlrId8Dkc9IAPJsg&sig2=QNe-C8tewW0x4cdsO7aCXA
OR
http://www.google.co.uk/url?sa=t&so...IwRiRP-6PYkibAtPA&sig2=OT9aE7a-DDKInlx4lTxTjw
Is there any way to find the version now or am I boned?
There's no way know without having the ROM on the phone
I have only rooted the phone. I have not installed any new ROM though.
Software info:
Android: 2.2
Baseband version: 32.49.00.32U_5.11.05.27
Kernel version: 2.6.32.15
Build number: 2.29.405.2
Software number: 2.29.405.2
Ah, OK!! That's alright then!!
Just download the RUU I linked to up there and do the following:
1. Turn off phone
2. Turn it on holding the back button
3. Once at the white screen with FASTBOOT at the top connect to the PC
4. Once it says 'FASTBOOT USB' (and the drivers have installed) run the RUU
5. Allow it to complete
Job done
Great!
Gonna try it as soon as I have the RUU (slow network connection).
Damn, I can only thank you once
Thanks a million!
The one thing I would double-check is the HBOOT version on your phone - you sure it's not 0.93 and not 0.97?
Only reason I ask is that ROM version (both 2.29.405.2 and 2.29.405.5) both have HBOOT 0.93 in them and you can't flash them if yours is higher
It worked !
The HBOOT version was probably just me misremembering.
Thanks so much!
No worries, keep the RUU safe in case you need it again
Hi,sorry to hijack this thread.i need to clear some doubts abt unrooting,almost similar scenerio.
i think my front speakers are dead.from emiui 12.11 to miui-au 12.24 still not able to resolve the issue.thus need to unroot to stock to see whether it is working there or have to send it for warranty.
The phone originally came with:
Android Version
2.2
Baseband version
32.44.00.32U_5.09.05.30_2
Kernal version
2.6.32.15-gd96f2c0
[email protected]#1
Build number
2.13.707.1 CL233262 release-keys
Software number
2.13.707.1
So my qn is when i see miui-au build no is :MIUI_AU 0.12.24 R2,what's the build no as in 2.xx.xxx??Or miui have their own build?
I have already downloaded RUU_Bravo_Froyo_hTC_Asia_WWE_2.13.707.1_Radio_32.44.00.32U_5.09.05.30_2_release_143921_signed.exe
can i use this?
Another confusion from me is goldcard.My phone is bought from local carrier(Singtel,SG).does that means it is network branded?
Thanks!
If you're using 2.13.707.1 you should be OK to use that RUU without a gold card. Try it and see
so custom roms have no effect on build no.?
is there any diff running the ruu w or w/o goldcard?
oh..so i should follow the instructions on yr post and run the ruu from bootloader?

[Q] HELP! Desire refuses to work after update

Ok, I think I need some help here.
I have a german (GSM?) HTC Desire, running Froyo 2.2.
Some days ago I flashed unrevoked3 and had root s-off.
I wanted it to use adFree (no success) and screenshots.
So today an update was provided and without further thinking I chose to apply it.
Now all my desire does is starting - restarting - starting - restarting...
Pushing Vol. down and pressing startbutton brings me to the HBOOT screen, recovery gives me a black screen with a phone icon and a warning sign in red.
clear storage does not affect anything. I am trapped.
BRAVO PVT3 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNTH0101
RADIO-5.11.05.27
Aug 10 2010, 17:52:18
If you wanna help me, try explaining what to do for noobs as I am one.
Step by step, easy to understand. My mother language is german.
=( help?
ok, if you didnt already know, you should never apply an OTA update to a rooted phone.
what rom was on your phone originally? was it branded to a provider?
please give as much information as possible as it is likely that you will need to run the RUU to get it back to stock.
The phone was bought at a 0² shop in germany. Running a stock rom. No branding (soft/hardware).
ok, you could try running this RUU...
http://shipped-roms.com/download.ph...9.00.32U_5.11.05.27_release_151783_signed.exe
this will wipe your phone, unroot, s-on but will not touch your sdcard.
put you phone into fastboot (power on and back key)
connect to PC - FASTBOOT USB should show on your phone
Run the RUU youve downloaded
if you need to, you will have to root / S-OFF again after this has completed.
EDIT-- make sure you run it as administrator if not using XP. And turn off any antivirus etc...
Better link for the RUU:
http://www.multiupload.com/LEJCW182AH
Really big thanks for the fast reply. I will try this. Downloading the stock rom with 17KB/s... having a 16000DSL connection... oh boy. I will have a nap now.
EddyOS said:
Better link for the RUU:
multiupload.com/LEJCW182AH
Click to expand...
Click to collapse
Wow. Big thx. Downloading with 1,5MB/s now.
The RUU flash stops after a while giving me an error saying something with user ID. I guess this happens because it´s not an 0² rom. HTC has special roms for 0² germany. (I had a HTC Leo, same here. I had to download a special 0² stock rom to get back to total factory settings.)
I hope there is Desire stock 0² rom somewhere...
Don't think there was an o2 DE RUU available, got a link for the o2 UK one?
http://shipped-roms.com/download.ph...00.32U_5.09.05.30_2_release_144166_signed.exe
No MultiUpload this time, sorry
Well, I tried 4 or 5 different WWE and Europe ROMs now. Everytime the same: ERROR # xxx USER ID bla bla. The flash is cancelled then...
Nothing works. Hours of research...
That's because you need a gold card, without one you're screwed
Nope.
I solved it.
I downloaded OTA_Bravo_Froyo_HTC_WWE_2.09.405.8-1.21.405.2 (3085)
(Froyo OTA manual update) renamed it to update.zip and put it on my sd. Then I booted to the bootloader, switched to recovery (I figured out how to get to the blue recovery menu) and then I installed the update.zip. It aborted suddenly, but somehow android boots normally again. Seems like it works fine. Testing now.
Ok, the system did run buggy. I downloaded this at the o² Germany website, installed it on my desire and now everything works like a charm again.
=)

[Q] Attempting to flash shipped ROM onto a Desire Z (Vodafone NL)

I need an Obi-wan here. I'm a noob -- though I've gotten a solid four day education
hacking at this problem.
My wife's Android Desire Z - Stock ROM, S-ON, got stuck looping with a failed
android.process.acore message and after trying a cache clear that didn't help
I set out to factory reset it. Figured the nuclear option would be dead simple. Nope.
Factory Reset from the Hboot menu simply froze the phone
at the HTC menu for an hour. Not good.
From there dozens of resets and reboots and fastboots would sometimes successfully boot
to my wife's setup (so nothing was reset at all), only to get stuck in the acore loop again.
I was once quick enough to put it into
airplane mode and that stopped the error message loops. YAY! I could try a reset
via software! But when I attempted
Settings > SD & phone storage > Factory data reset it rebooted to HTC screen, Vodafone
screen, HTC screen, vodafone screen. ANOTHER loop.
OK, next try was to flash the ROM with an original shipped version.
Couple forums in Dutch said the shipped ROM for the Vodafone Desire z in NL was Bravo/Froyo World Wide English
so I located this file:
RUU_Bravo_Froyo_HTC_WWE_2.29.405.2_Radio_32.49.00.32U_5.11.05.27_release_151783_
signed.exe
and attempted reset by running that on a pc.
But the USB connection failed after the unit reset: Error 171, Error 170.
Tried installing HTC Sync AND the Universal boot drivers
and the Android Booloader Driver, as per the helpful advice from Bob Denny at Phandroid. (As a noob, I can't post links here, sorry)
And yep, I disabled anti-virus, had a fully charged phone (I'm hoping you get
the picture here -- I've done my due dilligence and googling before asking for help.) but
nada. RUU rebooted the phone, waited for the bootoader, and either the phone never pings the USB
port to say it's there or the PC doesn't see it.
FINE. I can put a PC10IMG.ZIP on the SD card and dispense with the frustration of messing with windows, right? Well, no.
I extracted ROM.ZIP from the RUU renamed it PC10IMG.ZIP and slapped it in the root
directory of the SD card. I booted to Hboot with the volume down and power buttons, chose
Fastboot and watched the the Zip load (blue verticle progress bar upper right of screen),
check it (brown progress bar upper right), then NOTHING -- back to the Hboot menu.
No error message, and no invitation to
update. Reboot takes me back to screen loop. Normal power-on does the same.
Further searches make me question if this is the right shipped ROM.
The RUU reports that I'm running version 2.42.161.22
(of what? Vision Gingerbread?) and the Bravo/Froyo WWE Rom reported itself to be version 1.59 something.
As this is an S-ON phone, I know I can't roll back to earlier ROMS, and can only install
the exact version as shipped.
So the questions I THINK I need answered:
1. Does anyone know for certain, or know where I can find out, which ROM
shipped with the Vodafone NL Desire-Z in 2010? I can get Kernel source for it at the HTCDev site,
but I see no compiled ROM there -- anything I can do with kernel source?
2. Anyone know where can I get the right PC10IMG.ZIP file to flash the unit from the SD Card? (I tried Shipped-Roms.com and
dozens of google permutations)
3. Is my methodology for flashing the SD Card right or is there anything in the
description above that lends anyone to believe my problem or solution is anything
other than the one I'm obsessing over?
Any help deeply appreciated.
Info from Hboot screen:
VISION PVT SHIP S-ON
HBOOT-0.05.0013
MICROP-0425
RADIO-26.10.51.26
eMMC-BOOT
Apr 11 2011, 23:36:27
Image CRC:
osbl: 0x1B4C7A4C
amss: 0xEF10821B
hboot: 0xCCCC4C36
recovery: 0x9627D8E8
system: 0xB6CE69CE
Please tell me I'm a stupid Noob and I've missed something so obvious I'll leave a
facepalm scar on my forehead, then tell me what it is so I can fix this dang phone and
get my life back. I'd be one appreciative noob.
-b
Try again with the PC10IMG.zip, this time don't extract the rom image, flash the entire zip. If this doesn't work you may need to make a goldcard. This means you will need to boot the phone and get into setting to turn debugging on and will will also need to get the proper window drivers up and running in order to use adb. (Try holding the s key on the key pad while powering on, this may keep the bootloop away)
Sent from my MyTouch 4G Slide using xda premium
demkantor said:
Try again with the PC10IMG.zip, this time don't extract the rom image, flash the entire zip.
Click to expand...
Click to collapse
Yeah, sorry wasn't clear I extracted the zip from the RUU, not the rom itself, so I've tried this one already.
Safe boot doesn't boot -- gets me the HTC screen and freezes there. I'll keep trying, as I think gettting debugging on and going gold card may be my only hope if the problem isn't incorrect ROM (or if there's no finding the correct one).
Here's a simpler question: If in my hboot screen I see
VISION PVT SHIP S-ON
Does that mean the shipped ROM was vision gingerbread and that's the only one to try,
or could my wife's "system updates" upgraded the phone from a Bravo shipped ROM?
And when I get a CID Incorrect error on a Vision Gingerbread ROM, does that mean the WWE Vision Gingerbread ROM I tried to install isn't good because it's not Vodafone, or because it's not the shipped ROM?
Any help will be thankfully appreciated!
Sorry it took so long to get back,
ship s-on is referring to you have a shipped bootloader and your security flags are on, that line is not specific to any version of the desire z
You won't be able to flash any ROM like that unless it is an upgrade from current version. I believe if you go to HTC website the latest ruu was not released as an ota and may work for you as its probably newer. If it doesn't work then you will need to get super cid in order to flash something older, which means you need to get adb working
Sent from my Nexus 7 using xda premium

[Q] HTC Desire Z "bricked-itself" - please HELP.

Hello everybody.
First of all I would like to state, that I read a lot of threads here and there and tried moreless anything what made sense, but without success. So I decided to post a new thread, because I wasn't able to find any help in any other thread.
My device:
---------------
HBOOT says
VISION PVT SHIP S-ON
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.04.03_M
eMMC-boot
Apr 11 2011, 23:36:27
The ROM release is most probably: Gingerbread_S_HTC_WWE_2.42.405.4 (that's what RUU says, if I try to flash)
My problem:
------------------
I was using my HTC Desire Z as usual. It ran on stock ROM, not rooted, nothing changed and except a few self-reboots it worked OK to my satisfaction. The lasat think I did (after standing up from the toilet :laugh was downloading and installing some game from the Market (if necessary I can find out what exactly). I remember the game downloaded and started to install and then the system froze. No reaction, nothing. I waited some seconds and considering it is a normal system freeze I just removed the battery and put it back.
I pushed the power button and ****! The phone won't boot. It stucks on the HTC (right before writing "Quietly brilliant") and that's it.
What I tried so far:
---------------------------
1. hard reset - no reaction, bootloader stuck, does nothing
2. flash a stock ROM
- I found and page with stock ROMs (of course via XDA) (cannot post the outside link). None of them works. I get a fault message about Model ID incorrect. I tried a few of them (EXE or ZIPed versions). ZIPed said "ID incorrect", EXE version says waiting for bootloader and does nothing
3. using UNREVOKED to get a Clockwork Recovery - start in FASTBOOT, connect to PC, wait for USB connection and start the "reflash_package.exe" (unrevoked3) - said "Waiting for device", no reaction
4. install custom recovery via FASTBOOT.exe - of course doesn't work because S-ON
5. install custom ROM via FASTBOOT.exe or flash-card - of course doesn't work because S-ON / stock recovery
6. unlock the bootloader via HTCdev tool: this looked promissing, but when I send request "fastboot oem get_identifier_token" I receive and error (command error)
Since the device doesn't boot, I cannot use ROM Manager or any other tool requesting running system.
----------------------
I am sorry to post this even though there might be a similar thread. I read the forum for HOURS (until 3 am, even refused nasty proposals of my GF :laugh but didn't find any help, just a lot of very helpful information, which don't work.
I feel like I am close, but I don't know, how to proceed. PLEASE HELP.
--------------
Background: I am skilled in ECU development (for automotive) as well as SW development, flashing and testing, so even not being an expert to Android, I can understand pretty much. I am ready to try quite a lot. If the phone doesn't work at the end, OK then. I could send it for warranty, BUT I moved from Europe to China and closest Global Warranty is in Hong Kong. Sending the phone for repair might be equally expensive like buying a new (actually I bought already a HUAWEI U9508, rooted and flashed custom ROM).
---------------
Thoughts: I think if I can put into the phone Clockwork recovery or at least unlock the bootloader, I should be able to flash any ROM (stock or custom) and fix the phone.
Any suggestions welcome!!!
Cheers,
Jaro
unfortunately you are showing the signs of a fried emmc, it looks like you have tried everything possible in your situation and really there is nothing you did to cause this, just a bad batch of chips put in some of these phones.
if possible its still probably worth sending it to htc, but that choice is yours
HERE IS ABIT MORE INFO ON BRICKS

Categories

Resources