[Q] HELP! Desire refuses to work after update - Desire Q&A, Help & Troubleshooting

Ok, I think I need some help here.
I have a german (GSM?) HTC Desire, running Froyo 2.2.
Some days ago I flashed unrevoked3 and had root s-off.
I wanted it to use adFree (no success) and screenshots.
So today an update was provided and without further thinking I chose to apply it.
Now all my desire does is starting - restarting - starting - restarting...
Pushing Vol. down and pressing startbutton brings me to the HBOOT screen, recovery gives me a black screen with a phone icon and a warning sign in red.
clear storage does not affect anything. I am trapped.
BRAVO PVT3 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNTH0101
RADIO-5.11.05.27
Aug 10 2010, 17:52:18
If you wanna help me, try explaining what to do for noobs as I am one.
Step by step, easy to understand. My mother language is german.
=( help?

ok, if you didnt already know, you should never apply an OTA update to a rooted phone.
what rom was on your phone originally? was it branded to a provider?
please give as much information as possible as it is likely that you will need to run the RUU to get it back to stock.

The phone was bought at a 0² shop in germany. Running a stock rom. No branding (soft/hardware).

ok, you could try running this RUU...
http://shipped-roms.com/download.ph...9.00.32U_5.11.05.27_release_151783_signed.exe
this will wipe your phone, unroot, s-on but will not touch your sdcard.
put you phone into fastboot (power on and back key)
connect to PC - FASTBOOT USB should show on your phone
Run the RUU youve downloaded
if you need to, you will have to root / S-OFF again after this has completed.
EDIT-- make sure you run it as administrator if not using XP. And turn off any antivirus etc...

Better link for the RUU:
http://www.multiupload.com/LEJCW182AH

Really big thanks for the fast reply. I will try this. Downloading the stock rom with 17KB/s... having a 16000DSL connection... oh boy. I will have a nap now.

EddyOS said:
Better link for the RUU:
multiupload.com/LEJCW182AH
Click to expand...
Click to collapse
Wow. Big thx. Downloading with 1,5MB/s now.

The RUU flash stops after a while giving me an error saying something with user ID. I guess this happens because it´s not an 0² rom. HTC has special roms for 0² germany. (I had a HTC Leo, same here. I had to download a special 0² stock rom to get back to total factory settings.)
I hope there is Desire stock 0² rom somewhere...

Don't think there was an o2 DE RUU available, got a link for the o2 UK one?
http://shipped-roms.com/download.ph...00.32U_5.09.05.30_2_release_144166_signed.exe
No MultiUpload this time, sorry

Well, I tried 4 or 5 different WWE and Europe ROMs now. Everytime the same: ERROR # xxx USER ID bla bla. The flash is cancelled then...

Nothing works. Hours of research...

That's because you need a gold card, without one you're screwed

Nope.
I solved it.
I downloaded OTA_Bravo_Froyo_HTC_WWE_2.09.405.8-1.21.405.2 (3085)
(Froyo OTA manual update) renamed it to update.zip and put it on my sd. Then I booted to the bootloader, switched to recovery (I figured out how to get to the blue recovery menu) and then I installed the update.zip. It aborted suddenly, but somehow android boots normally again. Seems like it works fine. Testing now.

Ok, the system did run buggy. I downloaded this at the o² Germany website, installed it on my desire and now everything works like a charm again.
=)

Related

[Q] Can I recover to factory from "bricked" ROM?

Hello,
I'm posting a new thread as everything I've seen (naturally) refers to rooting and flashing with custom ROMs etc. I merely want to recover to factory status in order to regain use of my Desire!
I bought an unbranded HTC Desire in July in New York. I'm now in Zambia until end November for work so can't go back to shop. My Desire got the OTA update to Android 2.2 and was working just fine. I've never rooted or flashed it.
But now it's not booting - white screen with HTC, one buzz, then nothing - have to pull battery to stop it. Sometimes it gives seven buzzes.
I have started it into Fastboot and connected USB, confirming USB connectivity using "fastboot devices" from my PC.
But running downloaded RUU from PC gets 170 USB connectivity error. Using adb also won't connect.
I (for now) don't want to root it, I am happy to flash it with the original WWE ROM to restore the phone to factory. Can I do this by putting a PB99img.zip on the SD card? Must I use a goldcard?
Most online guides (though excellent) are for rooting or rooted devices and custom ROMS. I'd greatly appreciate some advice on how to proceed to simply restore my Desire to factory ROM.
Current ROM settings:
BRAVO PVT1 SHIP S-ON
HBOOT-0.92.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-.509.00.20
Jul 23 2010, 16:46:44
What's my best way forward (well, back, actually)?!
To answer your question simply: yes you can just use the zip file, if the ruu doesn't work. Whether you will need a goldcard or not is relying on whether your phone is branded.
If you see any carrier stuff it is definitely branded, but to be sure you can post your software number here
mortenmhp said:
To answer your question simply: yes you can just use the zip file, if the ruu doesn't work. Whether you will need a goldcard or not is relying on whether your phone is branded.
If you see any carrier stuff it is definitely branded, but to be sure you can post your software number here
Click to expand...
Click to collapse
Thanks for the reassurance, mortenmhp. My phone is unlocked, carrier free - I bought it in a reputable retailer in New York and happily used it with US, Irish and Zambian SIM cards before it went wobbly on me.
Now, the question is - which ZIP file is best. I've seen several different ROM offered in a PB99img zip - any suggestions on the best, vanilla ZIP to use?
If that succeeds, and I get Android up and running on my Desire, am I safe in assuming that I can then run an RUU executable to fully restore the HTC factory ROMs??
Best regards and thanks,
Ronan
Hi,
ok, success with PB99IMG.zip though the restarts and hangings and 7-vibration boots are still happening. Connecting via USB is problematic. But Android is back on the phone and that's progress!
Trying to upgrade now to a HTC ROM using:
RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4.05.00.11_release_122704.exe
but getting 170 (USB Connection) errors. This, despite successful HTC Sync and again confirming USB ok in Fastboot mode.
Any suggestions on how to overcome this and RUU the device?
Or should I try OTA using WiFi directly from the device?
Thanks!
Ronan
The ZIP files on Shipped-ROMs.com are 1.21 ROMs so you won't be able to put 1.15.405.4 on it as it's older than the one that's on it...you can only put a newer ROM onto the phone (e.g. 2.10.405.2)

RUU 1.15 wont flash - waits for bootloader

Hi
I've downloaded an HTC Europe 1.15 RRU that I used before and worked.
Now, however, it wont flash. I just get to the "waiting for bootloader" and then a "connection error". I tried rebooting into bootloader but then the RRU just counts upto 100 and then tells me there is a connection error.
The difference between now and last time is that I've updated my bootloader to Alpha-Rev bootloader and Clockwork Mod Recovery is installed. The phone is rooted and S-OFF as well.
I'm trying to restore the phone to factory condition in preparation for a return to HTC for repair.
I guess I need to resintall some bootloader and recovery mod?? or is that in the RUU?
Any ideas/advice?
Android version 2.2
Baseband 32.47.00.32U_5.10.05.23
Kernel 2.6.32.15-gf5a401c
Build 2.29.405.2 CL263770 release-keys
Software: DJ Droid v1.8 (but also tried latest MoDaco, Pinky, CM6 and LeeDroid)
Browser: WebKit 3.1
HBOOT 0.93.0001
BRAVO PVT3 SHIP S-OFF
MICROP-051d
TOUCH PANEL-SYNW0101
Clockwork Recovery v2.5.0.7
Why do you want to put the FIRST ever RUU back onto your device? Just download the latest RUU (2.29.405.2) by clicking on my signature. This is assuming your phone in unbranded from the start, if not you'll need to get the RUU for your operator
Er, because I said ...
"I'm trying to restore the phone to factory condition in preparation for a return to HTC for repair"
Factory condition means ANY ROM that was meant for the unit - you don't need to go back to the first!!! So long as you're on an x.xx.405.x ROM you'll be fine!!! LMAO!!!
If you just flash the 2.29.405.2 RUU then you're back to stock so the factory will accept it
bloody hell.
saved me a ****ty weekend there pal.
nice1
cheers
will do this tonight and report back.
My HBOOT is 0.93.001 (flashed using alpha-rev clockword mod install utility). Some older RUUs refuse to load (waiting for bootloader and a reboot to bootloader whilst the RRU is still running - doesnt fix the problem). Appears to be waiting for a special signature from the bootloader. Is your link (RRU) likely to work do youo know ??
If you're currently S-OFF, which I assume you are, then get this file instead:
http://shipped-roms.com/download.ph...9.00.32U_5.11.05.27_release_151783_signed.zip
It's the same RUU but in ZIP form. Once downloaded remove everything from the name except PB99IMG (so the file is effectively called PB99IMG.zip) and copy it to the root of your SD card. Then boot into HBOOT and it will read the ZIP and ask you to continue. Say yes and once done reboot and you'll be back to stock. Then just remove the ZIP from the SD card and away you go!
Word of advice: I was S-OFF and using the N1Table and the first time I ran this it failed on the System partition and got stuck on the white HTC screen. I left it an hour, ran the PB99IMG again and it completed so if you are on anything other than the stock table I'd go back to that first using the file from AlphaRev before running the ZIP
Either way you should be fine
Yeah S-OFF.
I'm okay with the PB99 - used that when creating gold card and downgrading.
The N1Table stuf is new to me. I'll google that now.
Thanks for the tip and link.
Cheers pal.
**EDIT:
Okay, so N1table is the partition table for sram/nvram chips.
I have not knowingly modified these, but in any event will grab
the stock HTC table just in case. I can only assume the hangup
is generated because the partition table is hardcoded in the RRU
rather than being read in by the RRU - or something like that.
Anyway, thanks once again pal.
[Q] The phone was purchased on the UK Orange network although no branding on the phone (orange square logo and orange applications). The phone was locked to the Orange network and the settings SLIGHTLY different than the unbranded phone my bro has. Will I need to get hold of the Orange RRU before sending to HTC for repair (as in will the IMEI number be registered to Orange or something)?
If it had the Orange ROM on it then you will need that before sending it back...now, an Orange RUU has never surfaced BUT I might know someone getting one today so if I hear anything I'll post back on here.
If you needed a gold card to flash the stock RUU then you will need the Orange RUU
With regards to S-OFF, unless you downloaded and flashed a new table you will still be on the stock Desire one
I used alpha-rev' s-off utility (cant recall the link and didnt save it) but unsure whether the table has been modified. I'll just download the HTC one. Simples.
DAMM. I thought I may need the Orange RUU. Yes, the stock RRU wouldnt install I recall; required a gold card and a bootloader downgrade as I remember. ****!
I've been searching for Orange RUU for months to no avail.
As I said, hold out a day or so as I think someone might be getting it from Orange
Leave it with me...
Acknowledged
My gracious thanks in advance.
Good luck!
Eddy if you get a stock Orange RUU you will be god . Hope you get it.
Sent from my HTC Desire using XDA App
It won't be me but apparently someone is getting an Orange techie to debrand his phone and he's getting the RUU in case he needs to go back to stock...as soon as I hear something I'll update
ste1164 said:
Eddy if you get a stock Orange RUU you will be god . Hope you get it.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
+1 for Eddy being God
EddyOS said:
It won't be me but apparently someone is getting an Orange techie to debrand his phone and he's getting the RUU in case he needs to go back to stock...as soon as I hear something I'll update
Click to expand...
Click to collapse
Hang on; dya mean its possible to create an RUU or backup of a branded Orange phone - as indeed I had before I rooted et.al. ? Oh no, could I have created one - surely not ?
EddyOS said:
If you're currently S-OFF, which I assume you are, then get this file instead:
http://shipped-roms.com/download.ph...9.00.32U_5.11.05.27_release_151783_signed.zip
It's the same RUU but in ZIP form. Once downloaded remove everything from the name except PB99IMG (so the file is effectively called PB99IMG.zip) and copy it to the root of your SD card. Then boot into HBOOT and it will read the ZIP and ask you to continue. Say yes and once done reboot and you'll be back to stock. Then just remove the ZIP from the SD card and away you go!
Word of advice: I was S-OFF and using the N1Table and the first time I ran this it failed on the System partition and got stuck on the white HTC screen. I left it an hour, ran the PB99IMG again and it completed so if you are on anything other than the stock table I'd go back to that first using the file from AlphaRev before running the ZIP
Either way you should be fine
Click to expand...
Click to collapse
Nice1 Eddy. The ZIP did the trick. The RRU method didnt work but I expected that as it was looking for an original HBOOT signature.
So, back to HTC stock. Not sure whether they would accept it for repair though given that it was sold as a branded Orange handset. Can they check?
Well, I will give this a go. The reason for the repair is that I've installed god knows how many custom ROMs and:
1. wifi doesnt always work.
2. Data connection errors.
3. Random reboots.
4. 90% reboot when navigating in the car.
5. Failure to answer some incoming calls.
6. Sometimes outgoing calls carry no voice modulation (they cant hear me)
different problems depending on ROMs.
So, lets see how the stock does before I decide to send back/or not.
Thanks again Eddy.
No, the bloke at Orange is going to give the guy getting it debranded the Orange RUU so he can go back to stock if he needs to...
HTC can tell, and my still fix it and put the Orange ROM back on it, but they may also turn around and refuse to fix it due to having a different ROM to the original
You can get to stock Orange with a very complicated method. After debranding you would root the phone. Then apply the backup on my thread. You then remove the superuser.apk with adb. You then flash the two updates orange released this unroots your phone back to stock.
Sent from my HTC Desire using XDA App
Nice1 Ste, however, mine is SLCD not Amoled. The nandroid is from an Amoled handset. Wont work with mine. Nice idea tho.
Anyone have a nandroid from an Orange set??

Help reverting to stock rom

First off I've browsed the forums and cannot find an answer to my question. I know there are similar posts but not entirely answering my question.
Originally my HTC desire was running on official firmware on orange UK. Then I decided to root. I installed LeeDroid and then recently switched to MIUI. All I want to know is if I can revert back to how it originally was when I first got the phone. I cannot find anywhere an orange UK ruu. Is there a different one I can safely use and how do I do it?
All I want is all the rooting stuff removed not necessarily meaning I want all of the orange branding and everything back how it was
I want to know this because soon I am selling my phone and want it to be pretty much how it should be.
I am getting the phone unlocked to work on any network as the recipient of the phone is using a different network hence me not being bothered about the orange branding
Any help would be absolutely brill.
Thanks in advance
Well If you want the Orange Branded stuff back, then you need an Orange Official RUU. But I can't help you where to find it.
The HTCdev.com 2.3.3 RUU still comes with warranty so flash that to unroot. There are no Orange RUU's
Do i just flash as i would a custom rom hence going into recovery and 'install zip from SD card'? Is it really that simple? Does that completely make it like it was never rooted?
No its an .exe you run from windows. Connectng the phone via USB. If you are not s-off with a hboot version of 6.x, it re-writes everything. if you HAVE got the custom hboot, you need to flash the alpharev downgare.img hboot first.
Thank you, I will try this in the afternoon, if I fail be expecting to hear back from me cheers again mate
I am currently running AlphaRev
Bravo PVT1 SHIP S-OFF
HBOOT-6.93.1002
Radio - 5.17.05.23
However, when I try to enter recovery, I get a black screen with a picture of a phone with a red cross over it.
I am trying to revert to the stock bootloader to cure the recovery problem as I have already tried re-flashing CM7 but still get the same problem.
I tried to flash downgrade.img followed by the stock.img using Android Flasher but I can't get it to work.
Any suggestions?
You just need to fastboot flash the recovery.img
Have a read of my adb and fastboot faq in my signature. You dont need to read the adb stuff as it is not relevant
rootSU said:
You just need to fastboot flash the recovery.img
Have a read of my adb and fastboot faq in my signature. You dont need to read the adb stuff as it is not relevant
Click to expand...
Click to collapse
Awesome!
Android Flasher kept becoming non-responsive so I followed your instructions to flash via CMD. Now got CWM installed and working
cool. I prefer command line over the GUI myself anyway. Its more resiliant / less to go wrong.
To get rid of root simply install the latest, official RUU which can be found in the Dev Forums
???
I'm dead confused. If i'm honest I don't really understand what you have told me to do. ATM my Desire is running the MIUI rom (Latest version).
When I turn on my phone with the volume buttom held down this is the information shown.
BRAVO PVT1 SHIP S-OFF
HBOOT-0.93.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.17.05.08
As stated before all I want to do is remove the 'rooted' stuff and put an offical version of android on (preferably the latest version - if not, doesn't matter) I really don't understand the steps to undertake to enable this to happen?
I tried downloading and installing 'HTC_Desire_Android_2.3_Upgrade' from the website you gave to me but had no success. the program just keeps saying connection error. I've tried everything but can only get the phone to connect to my PC in data storage mode?? seems to be a common problem with the MIUI rom.
If somebody could please help me step by step I will be so grateful. Getting kinda desperate now. Cheers
NeonVoidJP said:
I'm dead confused. If i'm honest I don't really understand what you have told me to do. ATM my Desire is running the MIUI rom (Latest version).
When I turn on my phone with the volume buttom held down this is the information shown.
BRAVO PVT1 SHIP S-OFF
HBOOT-0.93.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.17.05.08
As stated before all I want to do is remove the 'rooted' stuff and put an offical version of android on (preferably the latest version - if not, doesn't matter) I really don't understand the steps to undertake to enable this to happen?
I tried downloading and installing 'HTC_Desire_Android_2.3_Upgrade' from the website you gave to me but had no success. the program just keeps saying connection error. I've tried everything but can only get the phone to connect to my PC in data storage mode?? seems to be a common problem with the MIUI rom.
If somebody could please help me step by step I will be so grateful. Getting kinda desperate now. Cheers
Click to expand...
Click to collapse
Have you tried this method?
This is a pretty good step-by-step guide to installing the HTC standard 2.3.3 Click me.
You can download the RUU for this here: Click me. It is the download at the top of the page.
Simply put your phone into fastboot (power on whilst holding the "back" button), plug your phone in, run the RUU programme and done!
Hope that helps.

[solved] hboot 0.75 --> GB RUU --> bootloop @ rom | stick it in the freezer!

hi
on friday I got a desire which belonged to a friend of mine and now through me becomes the phone of another friend. the phone was already rooted (I was the one who did it initially too) but that was a long time ago and there was no custom recovery (I think we used some kind of tethered-recovery) or anything like that on the phone. so I decided to correct that. my target was custom recovery, root, new rom, s-off preferably data++
unrevoked and revolutionary did of course not work for me so I decided to just flash the GB RUU basically like described here: http://forum.xda-developers.com/showthread.php?t=1626405
and that worked pretty good but now the phone is stuck in a bootloop which resets the phone right after starting the rom. I already tried reflashing the ruu (via goldcard just to be safe, though I am pretty sure I have the correct one (tmobile DE branded, t-mob101), that however did not change anything.
so now I don't really know what to do, please help me
thanks in advance
what's the hboot info?
thaaanks a lot. in the german forum so far noone has been repyling at all since yesterday.
fastboot and recovery (though stock) works btw.
fastboot / hboot info:
Bravo PVT1 Ship s-on
hboot-1.02.0001
Microp-031d
touch panel-synth101
radio-5.17.05.23
Jul 22 2011, 16:19:16
yeah recovery isn't gonna help..
Think you can only try the 2.3 RUU again.. otherwise you can't do much more.
------
If that doesn't work (after a couple of tries).. then the process is to:
- find an XTC Clip (they're expensive, not worth buying, look into whether some phone repair shops have them)
- S-OFF the phone with the xtc clip
- Download an alpharev stock bootloader pb99img (rename it to pb99img), put it on your sd-card and update it from hboot
- Do a full wipe in fastboot
- flash recovery
- flash a rom
then I have a serious problem. apart from trying over and over again I have no choice? because I as mentioned I already tried it twice.
could the radio be a problem because the point where the phone reboots should be the moment when it normally asks for the sim pin?
can you please point me to the absolut right RUU file? I just want to be cautious.
starting the ruu installer, getting the rom.zip file (which seems to contain nothing if I open it on the computer?), renaming it to PB99IMG.zip putting it onto the goldcard and starting into fastboot is the right way?
fleity said:
then I have a serious problem. apart from trying over and over again I have no choice? because I as mentioned I already tried it twice.
could the radio be a problem because the point where the phone reboots should be the moment when it normally asks for the sim pin?
can you please point me to the absolut right RUU file? I just want to be cautious.
starting the ruu installer, getting the rom.zip file (which seems to contain nothing if I open it on the computer?), renaming it to PB99IMG.zip putting it onto the goldcard and starting into fastboot is the right way?
Click to expand...
Click to collapse
Ohh so it boots? If it does, boot it without inserting the sim, enable USB debugging, run revolutionary to S-OFF, flash recovery, backup the ROM, do a full wipe and flash a custom ROM.. see what happens then.
sorry if it was that easy I would have done that a long time ago ^^°
the phone also reboots if there is no sim inserted.
can I maybe flash some other RUU? another GB version, WWE instead of tmob UK/DE or even Froyo?) even newer stuff? I read something about a 1.03 hboot somewhere? as long as I get this running again I am pretty much willing to do anything. however I still wonder why this is happening.
I am dieing a little bit here, I'm so stupid
is it possible that I really messed up badly here:
http://www.your-android.de/htc-desire-gingerbread-upgrade-steht-zum-download-bereit
"Hey guys, we’re happy to announce that Gingerbread for Desire is here! Please visit our Developer website to access the download. http://developer.htc.com
Please note that the following regional variants are not compatible with this upgrade: Germany (Telekom Deutschland), North America, South Korea and Japan."
so still.. why is exactly is not working and how can I fix it...
no there is only 1 GB RUU.. try installing it from the .exe (boot into fastboot, plug it in, run RUU.exe).. see what happens then
i didnt know you could install RUUs from fastboot.
update worked perfectly like before but still reboots after 1 second in the rom.
fleity said:
i didnt know you could install RUUs from fastboot.
update worked perfectly like before but still reboots after 1 second in the rom.
Click to expand...
Click to collapse
Does the phone get really hot by any chance?
öhm how exactly should I test that? keep it runing in fastboot or repeat the bootcycle?
fleity said:
öhm how exactly should I test that? keep it runing in fastboot or repeat the bootcycle?
Click to expand...
Click to collapse
Umm nah, just when it boots, is it really hot? i.e. hotter than you would expect it to be...
Try sticking it in the freezer for 15 minutes in a plastic bag, then try turning it on again..
what the f? oookay one quick question before however: if I can flash the ruu from fastboot can I use revolutionary from fastboot too? (cause if revolutionary works all problems are solved, I did not dare to try that since the new hboot came with the weird gb update)
I would not say it gets any hotter than usual however freezer it is
fleity said:
what the f? oookay one quick question before however: if I can flash the ruu from fastboot can I use revolutionary from fastboot too? (cause if revolutionary works all problems are solved, I did not dare to try that since the new hboot came with the weird gb update)
I would not say it gets any hotter than usual however freezer it is
Click to expand...
Click to collapse
no, can only use revolutionary when booted into the ROM unfortunately
If you got hold of an XTC clip as mentioned before however...
The freezer thing? some Deisre's have faced hardware faults before causing them to overheat, reboot all the time etc. if you tried to use a RUU it would always fail.. sticking it in the freezer helped.. for a few minutes.. so trying to see whether this is the problem.
you sir are my hero of the day
it booted! awesome, incredible, how could you even think of that. I am absolutly speechless and impressed.
I just rebooted it manually again and it sill works. thaaaaaaaaank you so much
can you pm your paypal adress I like to buy you a beer or sth similar?
so the next steps would be run revolutionary and flash a custom right?
fleity said:
you sir are my hero of the day
it booted! awesome, incredible, how could you even think of that. I am absolutly speechless and impressed.
I just rebooted it manually again and it sill works. thaaaaaaaaank you so much
can you pm your paypal adress I like to buy you a beer or sth similar?
so the next steps would be run revolutionary and flash a custom right?
Click to expand...
Click to collapse
Haha don't worry about it.. and don't get too happy.. once it heats up again you may just have the same problem...
But for now yes, S-OFF the phone with revolutionary and flash a custom recovery, then backup, do a full wipe (boot, system, data, cache, dalvik) and flash a custom ROM. Cyanogenmod is a good place to start (need to flash google apps after flashing CM though)

[Q] Attempting to flash shipped ROM onto a Desire Z (Vodafone NL)

I need an Obi-wan here. I'm a noob -- though I've gotten a solid four day education
hacking at this problem.
My wife's Android Desire Z - Stock ROM, S-ON, got stuck looping with a failed
android.process.acore message and after trying a cache clear that didn't help
I set out to factory reset it. Figured the nuclear option would be dead simple. Nope.
Factory Reset from the Hboot menu simply froze the phone
at the HTC menu for an hour. Not good.
From there dozens of resets and reboots and fastboots would sometimes successfully boot
to my wife's setup (so nothing was reset at all), only to get stuck in the acore loop again.
I was once quick enough to put it into
airplane mode and that stopped the error message loops. YAY! I could try a reset
via software! But when I attempted
Settings > SD & phone storage > Factory data reset it rebooted to HTC screen, Vodafone
screen, HTC screen, vodafone screen. ANOTHER loop.
OK, next try was to flash the ROM with an original shipped version.
Couple forums in Dutch said the shipped ROM for the Vodafone Desire z in NL was Bravo/Froyo World Wide English
so I located this file:
RUU_Bravo_Froyo_HTC_WWE_2.29.405.2_Radio_32.49.00.32U_5.11.05.27_release_151783_
signed.exe
and attempted reset by running that on a pc.
But the USB connection failed after the unit reset: Error 171, Error 170.
Tried installing HTC Sync AND the Universal boot drivers
and the Android Booloader Driver, as per the helpful advice from Bob Denny at Phandroid. (As a noob, I can't post links here, sorry)
And yep, I disabled anti-virus, had a fully charged phone (I'm hoping you get
the picture here -- I've done my due dilligence and googling before asking for help.) but
nada. RUU rebooted the phone, waited for the bootoader, and either the phone never pings the USB
port to say it's there or the PC doesn't see it.
FINE. I can put a PC10IMG.ZIP on the SD card and dispense with the frustration of messing with windows, right? Well, no.
I extracted ROM.ZIP from the RUU renamed it PC10IMG.ZIP and slapped it in the root
directory of the SD card. I booted to Hboot with the volume down and power buttons, chose
Fastboot and watched the the Zip load (blue verticle progress bar upper right of screen),
check it (brown progress bar upper right), then NOTHING -- back to the Hboot menu.
No error message, and no invitation to
update. Reboot takes me back to screen loop. Normal power-on does the same.
Further searches make me question if this is the right shipped ROM.
The RUU reports that I'm running version 2.42.161.22
(of what? Vision Gingerbread?) and the Bravo/Froyo WWE Rom reported itself to be version 1.59 something.
As this is an S-ON phone, I know I can't roll back to earlier ROMS, and can only install
the exact version as shipped.
So the questions I THINK I need answered:
1. Does anyone know for certain, or know where I can find out, which ROM
shipped with the Vodafone NL Desire-Z in 2010? I can get Kernel source for it at the HTCDev site,
but I see no compiled ROM there -- anything I can do with kernel source?
2. Anyone know where can I get the right PC10IMG.ZIP file to flash the unit from the SD Card? (I tried Shipped-Roms.com and
dozens of google permutations)
3. Is my methodology for flashing the SD Card right or is there anything in the
description above that lends anyone to believe my problem or solution is anything
other than the one I'm obsessing over?
Any help deeply appreciated.
Info from Hboot screen:
VISION PVT SHIP S-ON
HBOOT-0.05.0013
MICROP-0425
RADIO-26.10.51.26
eMMC-BOOT
Apr 11 2011, 23:36:27
Image CRC:
osbl: 0x1B4C7A4C
amss: 0xEF10821B
hboot: 0xCCCC4C36
recovery: 0x9627D8E8
system: 0xB6CE69CE
Please tell me I'm a stupid Noob and I've missed something so obvious I'll leave a
facepalm scar on my forehead, then tell me what it is so I can fix this dang phone and
get my life back. I'd be one appreciative noob.
-b
Try again with the PC10IMG.zip, this time don't extract the rom image, flash the entire zip. If this doesn't work you may need to make a goldcard. This means you will need to boot the phone and get into setting to turn debugging on and will will also need to get the proper window drivers up and running in order to use adb. (Try holding the s key on the key pad while powering on, this may keep the bootloop away)
Sent from my MyTouch 4G Slide using xda premium
demkantor said:
Try again with the PC10IMG.zip, this time don't extract the rom image, flash the entire zip.
Click to expand...
Click to collapse
Yeah, sorry wasn't clear I extracted the zip from the RUU, not the rom itself, so I've tried this one already.
Safe boot doesn't boot -- gets me the HTC screen and freezes there. I'll keep trying, as I think gettting debugging on and going gold card may be my only hope if the problem isn't incorrect ROM (or if there's no finding the correct one).
Here's a simpler question: If in my hboot screen I see
VISION PVT SHIP S-ON
Does that mean the shipped ROM was vision gingerbread and that's the only one to try,
or could my wife's "system updates" upgraded the phone from a Bravo shipped ROM?
And when I get a CID Incorrect error on a Vision Gingerbread ROM, does that mean the WWE Vision Gingerbread ROM I tried to install isn't good because it's not Vodafone, or because it's not the shipped ROM?
Any help will be thankfully appreciated!
Sorry it took so long to get back,
ship s-on is referring to you have a shipped bootloader and your security flags are on, that line is not specific to any version of the desire z
You won't be able to flash any ROM like that unless it is an upgrade from current version. I believe if you go to HTC website the latest ruu was not released as an ota and may work for you as its probably newer. If it doesn't work then you will need to get super cid in order to flash something older, which means you need to get adb working
Sent from my Nexus 7 using xda premium

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