Develop Bugs

Cell signal off for 2+ hours today, no LOS circle shown

Today for at least 2 hours from my living room, my E4GT had no service but didn't display the dreaded LOS signal. I found out about this by receiving an email telling me "your phone is going directly to voicemail for the last 2 hours, what gives?" Furious, I called this person immediately which went through as it normally should. While on the call I received 3 text messages, all delayed at least an hour.
I called sprint and they said there was no network outage, and that there is a known issue with LOS for this phone which has been discussed in this forum quite a bit. That said, I asked her what to do when your phone shows no LOS issue at all, and isn't receiving calls or texts. She had no solution other than "wait for samsung to release the fix."
Curious about my cell signal with E4GT, I used an app called "Network Signal Info" to log my phone's signal for 7 minutes just sitting on my coffee table. Astoundingly, my signal strength bounced around all the way from -106db (0 bars) to 5 bars (-76db). At one point, it even dropped from 5 bars to 0 bars. WTF!!!
I parsed the logs and created a crude graph which I am attaching. It covers 7 minutes of signal strength, logged every 10 seconds.
Has anyone else seen this happen? On my evo4g I never witnessed such a thing. I am wondering if my phone is effectively not receiving incoming calls every time it goes to 0 bars or -106db. Maybe someone else or multiple others can log what you see too? I hope this isn't normal for samsung devices....

A kmsg and logcat to go with this data would be even more enlightening.

I've had this happen as often as I've had the LOS circle show up. It will actually show full bars but no 3g signal, and when I try to send a text it just fails. It takes a reboot just as if the LOS circle was showing. I believe it's the same problem.
I've contacted Samsung and they blame it on Sprint, going so far as to say "you're carrier is known for bad coverage." It seems Sprint blames it on Samsung. Just what we need for a fast fix..... more BS from Sprint and Samsung.

k0nane said:
A kmsg and logcat to go with this data would be even more enlightening.
Click to expand...
Click to collapse
Googling this issue apparently samsung phones have a higher variability in cell signal than htc and motorola phones. However, dropping to -106db seems quite ridiculous when moments prior it was -76db.
I mostly posted to see if anyone else is experiencing this issue. Anyone, anyone?

jirafabo said:
I've had this happen as often as I've had the LOS circle show up. It will actually show full bars but no 3g signal, and when I try to send a text it just fails. It takes a reboot just as if the LOS circle was showing. I believe it's the same problem.
I've contacted Samsung and they blame it on Sprint, going so far as to say "you're carrier is known for bad coverage." It seems Sprint blames it on Samsung. Just what we need for a fast fix..... more BS from Sprint and Samsung.
Click to expand...
Click to collapse
See the thing is though, I didn't reboot or do anything. I just placed the call and the call went through just fine. I even had my gf call me 2 mins later and I received the call.
Its almost as if the cell signal is going to sleep and isn't being woken up when needed.

LxMxFxD said:
Curious about my cell signal with E4GT, I used an app called "Network Signal Info" to log my phone's signal for 7 minutes just sitting on my coffee table. Astoundingly, my signal strength bounced around all the way from -106db (0 bars) to 5 bars (-76db). At one point, it even dropped from 5 bars to 0 bars. WTF!!!
Click to expand...
Click to collapse
This happens to me all the time on my ET4G and two Nexus S 4g's I have. Sometimes they'll drop to -106 dBm and jump up to -76 dBm. It seems...weird. Sometimes they'll switch to roaming and jump up to -76 dBm too. Bars go from 0 to 5 seemingly randomly.

strung said:
This happens to me all the time on my ET4G and two Nexus S 4g's I have. Sometimes they'll drop to -106 dBm and jump up to -76 dBm. It seems...weird. Sometimes they'll switch to roaming and jump up to -76 dBm too. Bars go from 0 to 5 seemingly randomly.
Click to expand...
Click to collapse
Have you ever experienced what I posted about calls going straight to voicemail, possibly because your phone is at -106db when call is placed?

LxMxFxD said:
Have you ever experienced what I posted about calls going straight to voicemail, possibly because your phone is at -106db when call is placed?
Click to expand...
Click to collapse
Not that I'm aware of. I once had a call disconnect when I was on my Nexus S 4g and signal went to -110dB (usually it doesn't go that low...only -106). But that person was on AT&T and I get dropped calls with that person a lot, and I never had a dropped call with anybody else with that phone.
The only time ET4G has lost connection for me is twice randomly, and it showed the circle with the line through it in the signal bar.
I'm in Minnesota BTW.
EDIT: Just saw my nexus s go to -65dBm and then 1 second later -96dBm.

Happens all the time to me..and it happened all the time with my Evo 3D :/

Yeah. I've had the Los circle, couldn't make an outgoing call, then had a call come in. Who knows. They need to fix this crap.
Sent from my SPH-D710 using xda premium

Happens to me too. All we can do is wait for an official fix, it's not ROM/root/kernel related.
Transmission sent from a Galaxy
S II on XDA Premium.

Pheno.menon said:
Happens to me too. All we can do is wait for an official fix, it's not ROM/root/kernel related.
Transmission sent from a Galaxy
S II on XDA Premium.
Click to expand...
Click to collapse
Real question is: how long are we willing to wait?

Real problem is....many of us are already past the 14 day return.
It was much nicer when it was 30 days.

jfenton57 said:
Real problem is....many of us are already past the 14 day return.
It was much nicer when it was 30 days.
Click to expand...
Click to collapse
Just got mine last week. Had no idea this was an issue. Had it happen to me yesterday twice. Initially thought it was due to the ROM i just loaded. Now I find out that it isn't it at all. Now looking at the 3D or Photon. The lack of signal no matter the frequency will drive me insane. That is why I left T-Mo to begin with.

bradspace said:
Just got mine last week. Had no idea this was an issue. Had it happen to me yesterday twice. Initially thought it was due to the ROM i just loaded. Now I find out that it isn't it at all. Now looking at the 3D or Photon. The lack of signal no matter the frequency will drive me insane. That is why I left T-Mo to begin with.
Click to expand...
Click to collapse
No doubt. Im late to this party so i have till the 12th to return it. If this isnt fixed by then, its going back.
Sent from my SPH-D710 using XDA App

Pheno.menon said:
Happens to me too. All we can do is wait for an official fix, it's not ROM/root/kernel related.
Transmission sent from a Galaxy
S II on XDA Premium.
Click to expand...
Click to collapse
I know that I'm going to get flamed for this bit I beg to differ. I have had my e4gt since launch day without so much as a problem. I rooted it on 10-2 and had the LOS problem within 30 minutes of rooting my phone. I have also had the issue discussed in this thread.
Sent from my SPH-D710 using xda premium

Based on reading a lot of posts, IMO the bug is in the stock Samsung software but is triggered under a smaller set of circumstances like having poor signal and or switching to/from roaming (even if it didn't happen at your current location, but in transit)
IMO something changed in the custom kernels that exacerbates the problem so it happens in more circumstances than before. Just for illustrative purposes let's say it would have been triggered for 5% of peoples' situations with the stock kernel, with a custom kernel it might be triggered for 30 or 40% of the situations. I'm just totally making up those numbers of course.
Also the only real "stock" you can be assured of once you start flashing is this one:
http://forum.xda-developers.com/showthread.php?t=1273647
All the other ones, there is a chance it is a custom kernel even if you see the word "stock" because sometimes folks use the word lightly and it is really "stock+" or stock Android with a custom kernel. I'm not saying every release is using a custom kernel as I haven't tested every one. However, there are some releases I thought were stock, but when I unpacked the initramfs from the zImage, realized it wasn't. Coming from a different platform where recovery and os were kept completely separate, I didn't realize at first but the CWM Recovery actually uses a custom kernel and if you install CWM, you also end up getting that custom kernel for Android as well.

sfhub said:
Based on reading a lot of posts, IMO the bug is in the stock Samsung software but is triggered under a smaller set of circumstances like having poor signal and or switching to/from roaming (even if it didn't happen at your current location, but in transit)
IMO something changed in the custom kernels that exacerbates the problem so it happens in more circumstances than before. Just for illustrative purposes let's say it would have been triggered for 5% of peoples' situations with the stock kernel, with a custom kernel it might be triggered for 30 or 40% of the situations. I'm just totally making up those numbers of course.
Also the only real "stock" you can be assured of once you start flashing is this one:
http://forum.xda-developers.com/showthread.php?t=1273647
All the other ones, there is a chance it is a custom kernel even if you see the word "stock" because sometimes folks use the word lightly and it is really "stock+" or stock Android with a custom kernel. I'm not saying every release is using a custom kernel as I haven't tested every one. However, there are some releases I thought were stock, but when I unpacked the initramfs from the zImage, realized it wasn't. Coming from a different platform where recovery and os were kept completely separate, I didn't realize at first but the CWM Recovery actually uses a custom kernel and if you install CWM, you also end up getting that custom kernel for Android as well.
Click to expand...
Click to collapse
You make some valid points but this issue is not exclusively related to rooted/custom roms. That fact points to it being a software or hardware problem.
On top of that, I guess i'm the ONLY one that gets this issue without even seeing the LOS red circle icon. I wonder why this is.

LxMxFxD said:
You make some valid points but this issue is not exclusively related to rooted/custom roms. That fact points to it being a software or hardware problem.
On top of that, I guess i'm the ONLY one that gets this issue without even seeing the LOS red circle icon. I wonder why this is.
Click to expand...
Click to collapse
Red circle? Mines is white. But no, a few other people have mentioned having the problem without seeing the icon. I did on the first page of posts in this thread actually. I believe that it just hasn't switched over to the icon yet. That is what worries me more, it can be LOS for two hours and not have the icon, then the icon will appear. I've also RECEIVED A CALL while the icon for LOS was showing. Couldn't make an outgoing call about 10 seconds before that.
The bug obviously doesn't have anything to do with current service, but more switching. I believe when it makes that switch, from no service, or wifi, or 4g, etc, back to 4g, it hangs somehow. In fact, the phone is still getting fine service, it just shows the LOS icon, which makes the phone THINK it can't receive or send calls.
I don't know anything and these are just my hypothesii, but I'm past my 14 days now and the worse part about it is Sprint acts like they've never heard of the problem and so does Samsung! That's scary.

jirafabo said:
Red circle? Mines is white. But no, a few other people have mentioned having the problem without seeing the icon. I did on the first page of posts in this thread actually. I believe that it just hasn't switched over to the icon yet. That is what worries me more, it can be LOS for two hours and not have the icon, then the icon will appear. I've also RECEIVED A CALL while the icon for LOS was showing. Couldn't make an outgoing call about 10 seconds before that.
The bug obviously doesn't have anything to do with current service, but more switching. I believe when it makes that switch, from no service, or wifi, or 4g, etc, back to 4g, it hangs somehow. In fact, the phone is still getting fine service, it just shows the LOS icon, which makes the phone THINK it can't receive or send calls.
I don't know anything and these are just my hypothesii, but I'm past my 14 days now and the worse part about it is Sprint acts like they've never heard of the problem and so does Samsung! That's scary.
Click to expand...
Click to collapse
I don't know how customer service at sprint works or whatever, but when I called sprint yesterday about this issue the woman I spoke with told me within 15 seconds that there is a "known issue for a minority of these devices." She suggested exchanging it but since I got this phone from amazon for a reduced price, not really an option (I may never do that again). I was impressed that sprint was very upfront and at least offered a solution instead of saying "no, theres no problem at all" like others have reported. When I told her I would be returning the phone within the 14 day period if it isn't fixed by then she said she'd do the same thing, and that there was "no option" to extend the 14 day period to 30 days despite my offer for me to put up with this problem for a full 30 days.
In the end sprint's new policies are all for the iphone launch and hurting existing customers.

Menu key menu pops up during low signal

I have an extremely annoying issue. I've seen some posts reporting this on various boards, but it seems most people throw a default answer out there that it's a hardware issue. I'll explain why I don't think that's the case.
The menu that comes up with you press the "menu" capacitive key has been popping up and down rapidly and repeatedly when I'm in a low signal area. This didn't start happening until after Samsung/Sprint fixed the LOS issue. I'm thinking it has something to do with the way they fixed it, which I don't have any technical or general knowledge of. Most of the time, the screen and keys will not be responsive unless I hit the power key to turn the screen off and turn it back on. It's even more annoying since it vibrates everytime the key is "pressed". I don't think this is simply a hardware issue as the only time this presents itself is the same times the LOS issue used to. I'm sure it's tied to that fix somehow.
Is anybody else having this issue? This may be a long shot, but I installed the LOS Checker zip, (I forgot which dev created it), and never uninstalled it, but I've upgraded many roms since then and don't think it would still be installed.
If any of you do have this issue, did you ever install that LOS Checker zip?
Rom= Blazer Rom EL29 v3.8
Kernel = rogue 1.4.1

Started happening to me recently as well. Im running Calks still on GB with ICS theme. I haven't paid attention to my signal when it happens but you are right, turning off the screen does stop it momentarily. I agree this may not be a hardware issue as well. I've just been bearing it because I plan on changing phones soon anyway.
Edit: It just started happening after this post. Signal was at 1 bar...
Epic-ly tapped from my Galaxy S II

Zoidpilot said:
Started happening to me recently as well. Im running Calks still on GB with ICS theme. I haven't paid attention to my signal when it happens but you are right, turning off the screen does stop it momentarily. I agree this may not be a hardware issue as well. I've just been bearing it because I plan on changing phones soon anyway.
Edit: It just started happening after this post. Signal was at 1 bar...
Epic-ly tapped from my Galaxy S II
Click to expand...
Click to collapse
Did you happen to install this? http://forum.xda-developers.com/showthread.php?t=1326569

Happens to me too. Menu button hitting itself at random times.
Sent from my SPH-D710 using xda premium

I have this same issue. I never realized it correlated with low signal. The issue cropped up 3 times today and each occurrence was with low signal. Good eye sir.
Do any of you undervolt or use a kernel that runs less than standard voltages?
My device is undervolted quite a bit and was wondering if it may be part of issue as i don't remember having this problem prior to that.
I am removing my undervolts and will report back if i still have this issue.
Sent from my SPH-D710 using Tapatalk

I'm on stock rooted. Always happens on different occasions. I just turn the screen on and off and usually it'll fix the problem
Sent from my SPH-D710 using xda premium

I was gonna post the same thing I just realized this morning that it always coincides with low signal
Sent from my SPH-D710 using xda premium

I think its a hardware issue. Im running the same setup on my replacement phone and haven't had the issue since.

I experienced this ever since I got the phone back in september but I didn't wise up until the 14 day period ended. there are two threads in the Q&A section concerning this, one that i started and another that i contributed to.
I would be trying to text and the menu button would pop up and i would accidently hit something on the menu that came up bc the button spazzes out randomly and consecutively and sometimes for a solid 5 seconds, but like the rest of you im sure, it wasnt confined to any single app so it was impossible to find one thing to blame. it would have to be something system-related or hardware-related (btw i did flash the LOS checker some time ago)
I believed the low signal theory for a while, as well as having a corrupted flash. but I experienced the spasms with full bars of service AND after a complete Odin restore to stock everything without restoring any of my past data whatsoever. thus I deferred to the "default" that it is hardware-related.
that was months ago.
I got so fed up with it, i decided to do anything to make it stop. So, I recently opened up my device and took everything apart and found that the water indicator just above the capacitive buttons had been activated. keep in mind I DID NOT EVER have any encounter with water. in fact, the other water indicators were perfectly undisturbed. this pissed me off because that means there might have been an accident or something while they were being manufactured that would have damaged the button - idk just another theory.
This is my main piece of evidence supporting my claim that it is hardware-related:
I ended up breaking the screen trying to separate the glass from the digitizer (stupid, I know bc theyre fused together) so I ended up buying a new screen/digitizer. put it in myself. i haven't had it since. I'm running the EXACT same set up as before I replaced my screen and its been about a week and no instances. I would be experiencing the sporadic menu button randomly, several times a day but it has completely disappeared.
i suggest to you all: bring it in to Sprint if you bought it from them or invest in a new screen off ebay if you bought it from a 3rd party seller (Amazon, wirefly, letstalk), i got my new screen for $65 shipped and it was in pristine condition. now im living a happily-ever-after ending
i'll keep a close eye on this thread to help you all with your endeavors/theories though
if any of you plan on opening up ur device, i suggest you do some homework so as not to destory your phone - its still an amazing device. or you can just ask in this thread and i can give tips to everyone
good luck!!

Thanks for all the updates.. I've noticed I'll sometimes get this error, but my phone will be showing full bars where I KNOW I have a poor signal.. for instance, my elevator at work..
Is there any sort of logging app I could run and go into an area I know this will happen to find out what's going on?

IsThisOneTaken said:
Thanks for all the updates.. I've noticed I'll sometimes get this error, but my phone will be showing full bars where I KNOW I have a poor signal.. for instance, my elevator at work..
Is there any sort of logging app I could run and go into an area I know this will happen to find out what's going on?
Click to expand...
Click to collapse
sometimes the signal bars are inaccurate (like you described). your true signal is found in settings>about phone>status>signal strength. 0-1 bars is really about -90 to -100 dBm
devs use logcats to analyze issues with the internals
http://forum.samdroid.net/f38/tutorial-how-get-logcat-example-check-battery-drain-2543/

I just checked a few other boards and it seems a number of people have confirmed it correlates wih low signal. There are a few people that keep popping up on multiple threads stating it's a hardware issue, only because a new screen fixed it. I would be fine with that logic if there weren't so many people stating it correlates with low signal. Also, it seems most people haven't really experienced this issue until after the LOS fix. Now, at the same times I used to have LOS issues, I now have this. I'm guessing it has something to do with internals and whatever they did to update it may be separate from modems or roms, since people have gone back to stock and still experienced this issue.
I haven't done a search, but is there an information source that states exactly what Samsung did to address the LOS issue?

I'm going to ODIN back to the original shipped EG30 package and test it out.. I never did OTA updates.. always through ODIN, etc. I'm going to see if I update through OTAs if anything is different. I'll report back.

I had experienced it since around the 1st week of october. i didnt have los fixed until i flashed chris41g's experimental kernels, not sure when all that was though. i was convinced it was related to signal too, but i would still happen on the highway/in public with 3 bars of 4g and ~50-60 dBm
would be interesting if you figure it out though

Yea I ODIN'd back to EG30 and now OTA'd to EL29.. no issues yet but we'll see tomorrow when I'm in elevators. After doing all this, I realized I probably need to do a full EEPROM reset and then go through this... don't really feel like doing that tonight though.

Im pretty sure this is in fact a samsung phone issue in general. I came over to sprint and the e4gt from verizon and the fascinate. I loved that phone, but it had this exact same issue. I have not in fact had it happen to me so far with the e4gt yet. I have a sneaking suspiscion that this issue goes hand in hand with undervolting, but thats just my own personaly theory.
Sent from my SPH-D710 using Tapatalk

Happens to me on the rare occasion as well. Might be an issue with the phone?

I called this one during the LOS era. It definitely occurs in low signal areas. I could never get LOS so I went into known dead spots and sure enough those random pop ups happened
Sent from my Nexus S 4G using xda premium

*Luke* said:
Im pretty sure this is in fact a samsung phone issue in general. I came over to sprint and the e4gt from verizon and the fascinate. I loved that phone, but it had this exact same issue. I have not in fact had it happen to me so far with the e4gt yet. I have a sneaking suspiscion that this issue goes hand in hand with undervolting, but thats just my own personaly theory.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I noticed there were a few other threads on Samsung devices with issues.... hmmm. Did you ever try limiting your underclocking to a higher clock speed? This may be a noob question but for the EG4T, is anything less than 800mhz considered underclocking?

JohnCorleone said:
I called this one during the LOS era. It definitely occurs in low signal areas. I could never get LOS so I went into known dead spots and sure enough those random pop ups happened
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
I believe I remember seeing your post haha... I'll see what I can do if I mess around with clock speed.

My phone is messed up

About 6 times a day, the capacitive button on my phone will randomly get pressed by the phone. I'll be holding the phone, and the phone will go crazy. There is no rhyme or reason why it occurs; it just happens. other times, it will just vibrate, and menu items will open and close. I can also feel all the haptic feedback when this is happening.
Sometimes it ends calls, sometimes pushes the menu button like crazy, and eventually locks the phone up for 5 seconds. I can remedy the situation by turning off the screen.
I took the phone in, but was unable to replicate the issue for the rep to see. He tried for 10 minutes and gave up. I wanted to let him know I wasn't just making up stuff, so I tried in store for 75 minutes. (Just so you know, its not related to too many running apps. I have already tested this) He then told me on my way out to brick my phone so sprint would be forced to repair it, which I do not want to have to do.
So I called up tech support. and whats typical of Sprint is to find everything else to assign to blame so they can just call it a day and not have to do anything. The newest blame is being put on the Network Vision upgrade since I live in Chicago. I have 6 lines on my family plan, and none of the other 5 phones are having any issues. Now tech support is telling me to go back to the store. The phone is driving me crazy now. I've reset and reflashed the phone to stock EL29 numerous times and the issue wont go away. I've also deleted everything on the internal SD card. I've reset via ##786# too. The phone is just plain screwed up.
I have TEP. What should I do at this point? Is anyone here a tech?
Thanks.

I'm not a tech and not trying to be smart, but have you tried flashing non-stock EL29 based roms, like Calkulin's or Blazer's? I would try other roms Gingerbread or ICS, just to rule out any software issues.

yes. i used to be on Calkulin's when this started happening (about a month ago), so i went back to stock, and the problem persisted.

So you're saying this didn't happen before flashing Calkulin's rom? I would keep trying other non stock roms (even ICS roms) to make sure. To install ICS roms, you need to flash EL26 CWM5 kernel (Gingerbread), then the rom. Also flash Calkulin's format all.zip (you may have already done this), because it wipes data, cache, as well as system partition. Factory data reset does not wipe system partition, I believe (I might be wrong)

Happened to my old E4GT. Menu button kept pressing itself but then it got bricked and replaced ;p
Sent from my SPH-D710 using xda premium

make sure your screen is clean.
Sent from my SPH-D710 using xda premium

Had something similar happen with my first Pre years ago. I'd get woke up in the middle of the night by my phone performing weird activities and then awoke one morning to find it stuck in airplane mode and unwilling to be coaxed out of it.
Took it to the local store (was a corporate store at the time) guy was super nice and swapped it out without any hassle. Man do I miss that store. :-(

I have the same issue with my phone. I thought at first it was some sort of corruption on my blazer Rom, so I flashed multiple other roms with the same outcome. I haven't tried taking it to a store yet, but if this problem gets any worse, I might just have to use my tep for once.
Sent from my SPH-D710 using xda premium

This was happening like crazy when I was on the latest Calkulin ROM. I switched to CM9 and it was still happening. Menu kept popping up, phone would randomly reboot and sometimes the screen would just go black without shutting the phone off and I could not wake it up without a manual reboot.
Today I used sfhubs One-Click for stick FD19 and haven't had any issues at all. So far my phones been rock solid for at least 12 hours, whereas before I would have seen these issues pop up several times within that time frame.
lets just hope it stays that way

I've heard this was happening in low signal areas. What was the signal like when it started?

Yup mine is doing this too. I bought this phone used on craigslist about two months ago and it started acting up about a week ago
Sent from my SPH-D710 using xda premium

Messed up
I am a lead tech at a corporate store fairly close to you (a few hours). If I find no evidence of corrosion or other liquid damage, I would be happy to order a replacement for you. Your disadvantage would be time to get here, and since seed stock is incredibly rare for this device, the trip would likely have to be made twice. PM me for further details.

This happens to me too on blazer 4.0 and blazer 4.1.... ITS very annoying
Sent from my SPH-D710 using Tapatalk 2

Just got mine replaced and the brand new one is doing it stock. Usually when the battery gets below 30%.
Sent from my SPH-D710 using xda premium

stargaterules said:
I've heard this was happening in low signal areas. What was the signal like when it started?
Click to expand...
Click to collapse
You beat me to the post. It still happens on ICS in low signal areas..on 3g and 4g. It must be a flaw. I have tried it in known dead spots on about every ROM since launch. As soon as you get on the edge of a dead or very low signal spot, a random vibration then menu Popup or recent tasks on ICS.. its frustrating
Sent from either ET4G or NS4G using Xparent Tapatalk 2

i am not in a low signal area at all, and I have tested this theory

My phone did this once a few weeks ago. It was only the menu button and I was on the main home screen so it kept popping up the menu options. Shut it down and restarted and it hasn't happened since.

I have the EXACT same problem! I have concluded that it only happens in low signal areas, and it only affects some phones. Its EXTREMELY ANNOYING! I mite get mine replaced, being that my sprint store is very reasonable. What I do is put the phone in airplane mode when I'm on wifi and use Google voice for texting. This fixes the problem immidiately but only works until you turn off airplane mode. Let me know if that works.

I'm pretty sure this is a Samsung phone issue in general. It happens in low signal areas. My E4GT does it occasionally, and my fascinate used to do it as well.
Though, I will say the e4gt is not nearly as bad as the fascinate was. If you were in a low signal area with that phone, it was literally unusable because it would back out of everything you tried to do, or the settings menu would keep popping up and closing.
I've had the menu button pop up on the e4gt and a few phantom key presses in low signal areas, but nothing near what I experienced on the fascinate.
Sent from my SPH-D710 using Tapatalk 2

Lost Signal Event?

I have been getting A LOT more Lost Signal Events on my Nexus. So many that I installed No Signal Alert on my phone to track them. It's been happening like 3 - 5 times an hour. So far I've noticed it's only when I'm on 4G, and most common when I am at home (even though I have full signal strength when I do have signal).
Like I said, it was getting pretty common, dropping out on phone calls and what-not. So I reflashed to AOKP 33 and updated kernels to franco's Milestone 3 thinking this might fix the problem.
But, alas, it did not. Still have the same problems. Happening WAY too often. Is this a hardware issue? Think I can swap it out with Verizon? I've read around and people seem to still have the problem even after swapping out. I mean, it's a PHONE first and foremost. So if I can't use it as a phone, what's the point? I REEEEAALY don't want to trade a completely different device, but it looks like I might have to. I mean, the Nexus was supposed to be first in lines for updates, right? It looks like Verizon is crippling that and now the network issues? What's the point?

I have the same issues. I read that turning off 4g and using 3g fixes the issue.
just gotta wait for verizon to fix it zzz
edit** ok with 3g it just crashed so nvm.
im gonna get a replacement i guess

I wouldn't hold my breath for Verizon to fix it. This phone's been out for months and they haven't done anything to address it.
I thought about turning off 4G but am honestly not sure how to to that without disabling all data. Plus it sort of defeats the purpose.
What do I do, just select CDMA as the network of choice rather than 4G/CDMA?
Sent from my Galaxy Nexus using XDA

[Q] "Phantom" Soft Keys

I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance

I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss

Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.

MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Click to expand...
Click to collapse
I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
Sent from my SPH-D710 using Tapatalk 2

I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.

I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
Sent from my SPH-D710 using Tapatalk 2

Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
Click to expand...
Click to collapse
I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck

I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA

I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.

It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app

When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.

Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is

That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!

Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2

Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost

Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.

Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand

Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.

Short of a sledge hammer or selling the phone is there any remedy?

Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.